北美硬体设施管理：市场占有率分析、行业趋势和统计数据、成长预测（2025-2030 年）

北美硬体设施管理市场预计在预测期内实现 3.68% 的复合年增长率

主要亮点

• 该市场是根据暖通空调维护、电梯和自动扶梯维护、机械、电气和管道 (MEP) 服务、装饰和整修、消防系统维护、排水、楼宇管理系统 (BMS)、综合收益管理、应急发电和不断电系统(UPS) 系统以及计划管理等服务产生的收入来定义的。
• 美国GDP 的成长显示商业、製造业、工业和其他产业的显着成长，促进了预测期内的市场成长率。这一增长背后的主要因素是人们意识的不断提高以及该国基础设施建设的不断扩大。分析认为，该地区建筑业的成长预计将在疫情后出现，工业用地的成长将显着加强该国对硬体设施管理服务的需求。
• 几乎所有行业都受到了新冠疫情的影响，新建工业和商业建筑大幅减少。即使没有復苏的影响，建设产业也经历了疫情的考验，并在 2021 年取得了显着的发展。然而，2022 年，建设业实现了显着成长。商业领域的设施管理服务包括便利商店、多通路零售店、IT和通讯办公室以及金融和保险公司企业办公室等建筑的设施管理服务。
• 建设活动的成长极大地推动了该地区对设施管理服务的需求。美国工程和建筑业正在经历强劲成长，投资不断增加。新建设数量的增加表明建筑业继续经受住通货膨胀加剧的衝击。因此，我们预计美国对硬体设施管理服务的需求将快速成长。
• 例如，营养补充品製造商 Biotics Research Corporation 计划投资 900 万美元在美国建造一个 88,000 平方英尺的仓库、实验室和办公设施，预计将于 2023 年完工。同样在 2021 年，Darigold 宣布计划在 2023 年底前投资 5 亿美元在美国建造一个 40 万平方英尺的加工设施。预计此类计划将推动对 MEP 服务、消防安全和其他服务的需求，从而刺激该国对硬体设施管理服务的需求。
• 随着业主和开发商寻求优化其房地产资产，该国对设施管理服务的需求正在上升。然而，由于熟练劳动力供应短缺和僱用成本上升，市场公司正在转向合作和收购来汇集人才并履行长期合约义务。此外，许多公司提供的设施管理服务范围有限，导致市场竞争加剧，服务无差异化，对净利率造成压力。此外，净利率压缩、工资水准下降、工作许可限制和国有化成本对设施管理供应商构成了重大挑战。

北美设施管理市场的趋势

美国对暖通空调服务的高需求预计将推动市场

• 美国的天气状况多种多样，从北部的极寒到南部的酷热。这种气候的多样性需要强大的暖气、通风和空调 (HVAC) 系统来全年维持舒适的室内环境。因此，专门提供 HVAC 服务的硬体设施管理提供者经常被要求确保 HVAC 系统高效可靠地运作。
• 根据美国劳工统计局的数据，2022 年暖气、空调和冷冻机械师和安装工的就业人数将达到创纪录的 415,800 人。预计到 2032 年人口将达到 438,800。随着 HVAC 技术人员的增加，HVAC 服务业的扩张将满足日益增长的需求。设施管理专业人员、建筑业主和企业需要熟练的 HVAC 技术人员来安装、维护、修理和升级其设施中的 HVAC 系统。
• 人们对能源效率和永续性的日益关注推动了优化 HVAC 系统的需求。高效能维护 (HFM) 供应商对于智慧恆温器、变速马达和先进控制等节能技术的实施至关重要。这一需求与公共和私营部门的绿色建筑认证和永续性目标相吻合。
• 此外，HVAC 系统技术的快速进步，例如物联网 (IoT) 感测器和智慧控制的集成，为创新和优化提供了机会。采用这些技术的 HFM 供应商可以为其客户提供改进的系统效能、预测性维护和即时监控，从而帮助满足对先进解决方案的需求。
• 此外，严格的环境法规和建筑规范要求遵守 HVAC 相关标准。 HFM 提供者必须确保 HVAC 系统符合能源效率要求、冷媒淘汰和排放等法规。不遵守规定将受到处罚，凸显了专业暖通空调管理的必要性。

商业终端用户预计将占据较大市场占有率

• 美国是一个新兴经济体，拥有大量製造工厂、商业办公室和设施，这对硬体设施管理服务的需求有很大贡献。美国建筑师协会根据短期预测，预计2023年美国非住宅建筑市场将成长约19.7%。预计2023年成长率最快的是工业建筑，与前一年同期比较将成长近55%，而宗教建筑的成长率预计最低，约为5%。非住宅建筑的大幅成长预计将推动所调查市场的需求。
• 商业终端用户产业涵盖了各种各样的企业，这些企业需要设施管理服务来有效地维护和营运其实体空间。商业领域涵盖容纳商业服务的办公大楼，例如製造业、IT 和通讯、金融和保险、房地产和其他服务供应商办公室。这些服务通常包括维护和管理机械、电气、管道 (MEP)、HVAC 系统以及设施维护的其他方面。
• 商业建筑通常具有复杂的机械、电气、管道 (MEP) 和 HVAC 系统。这些系统对于维持舒适的环境、确保安全和支援各种业务运作至关重要。需要硬体设施管理服务来维护和优化这些系统、防止故障并确保能源效率。商业领域的许多企业依赖专用设备，例如製造机器、资料中心的伺服器、厨房设备（用于餐厅）等。定期维护和保养这些设备对于防止停机、保持生产力和延长设备使用寿命至关重要。
• 此外，根据美国人口普查局的数据，2022年商业建筑价值预计将达到1,147.9亿美元，比2021年（约945.5亿美元）增加21.47%。商业建筑价值的成长显示商业产业蓬勃发展，这是硬体设施管理服务需求的主要驱动力。随着企业投资建设和扩大商业设施，持续的设施管理、维护和优化服务以确保这些设施高效、安全和永续运作的需求变得越来越重要。
• 商业设施是指由商业和服务业建造和占用的办公建筑，例如IT和通讯、製造业以及金融和保险公司办公室。提供必要的设备、配件和配件，商业建筑、五金设施管理服务变得越来越重要，并正在推动该国商业部门市场的发展。此外，由于各行业新公司办公室（尤其是 IT 和通讯办公室）的不断推出，该国的硬体设施管理市场正在经历显着增长。
• 此外，加拿大公共部门数位化的提高，加上对公共部门服务交付现代化的需求日益增长，吸引了全球 IT 公司在加拿大设立公司办事处，为硬体设施管理服务创造了巨大的成长机会。例如，2023年7月，北美印孚瑟斯公司旗下的Infosys Public Services（IPS）宣布成立新子公司Infosys Public Services Canada, Inc.，总部位于安大略省渥太华，在安大略省密西沙加、阿尔伯塔省卡加利和不列颠哥伦比亚省本拿比设有办事处。

北美设施管理产业概况

北美硬体设施管理市场高度分散，主要产业参与者包括：索迪斯、江森自控国际有限公司、开利全球公司、Jacobs Solutions Inc. 和 AECOM。这些主要参与者采用各种策略方法，包括合作和收购，以增强其服务组合併维持持久的竞争优势。

2023年3月，加拿大顾问公司CGI与索迪斯签署了新的五年全球框架协议。该协议旨在加速 CGI 各个领域的业务转型，同时提高设施管理服务（尤其是硬体维修服务）的业务效率。这项策略倡议凸显了 CGI 透过重组业务营运实现成长的承诺。

2023年6月，江森自控国际有限公司收购了北美超低GWP（全球暖化潜势）天然冷冻解决方案的专业供应商M&M Carno。透过此次收购，江森自控将扩展其暖通空调维护和维修服务，以超越环境监管要求，同时帮助客户实现永续性目标。预计这项策略倡议将增强未来几年的市场成长前景。

其他福利：

• Excel 格式的市场预测 (ME) 表
• 3个月的分析师支持

目录

第一章 引言

• 研究假设和市场定义
• 研究范围

第二章调查方法

第三章执行摘要

第四章 市场洞察

• 市场概览
• 产业吸引力－波特五力分析
  • 供应商的议价能力
  • 消费者议价能力
  • 新进入者的威胁
  • 替代品的威胁
  • 竞争对手之间的竞争强度
• COVID-19 对北美硬体设施管理 (FM) 市场的影响

第五章市场动态

• 市场驱动因素
  • 美国对暖通空调服务的需求很高
  • 该地区基础设施活动活性化
• 市场限制
  • 晶片短缺导致服务中断
• 关键市场基本面
  • 办公室运转率
  • 区域商业房地产行业

第六章市场区隔

• 按国家
  • 美国
    • 按类型
    • MEP（机械、电气、管道）和 HVAC 维护服务
    • 企业资产管理
    • 其他硬体设施管理服务
    • 按最终用户
    • 商业设施
    • 设施
    • 公共/基础设施
    • 工业的
    • 其他最终用户
  • 加拿大
    • 按类型
    • MEP（机械、电气、管道）和 HVAC 维护服务
    • 企业资产管理
    • 其他硬体设施管理服务
    • 按最终用户
    • 商业设施
    • 设施
    • 公共/基础设施
    • 工业的
    • 其他最终用户

第七章竞争格局

• 公司简介
  • Sodexo
  • Johnson Controls International PLC
  • Carrier Global Corporation
  • Jacobs Solutions Inc.
  • AECOM
  • Aramark
  • CBRE Group Inc.
  • Cushman & Wakefield PLC
  • Guardian Service Industries Inc.
  • Jones Lang Lasalle Incorporated
  • EMCOR Facilities Services Inc.（EMCOR Group Inc.）

第八章投资分析

第九章：未来趋势

The North America Hard Facility Management Market is expected to register a CAGR of 3.68% during the forecast period.

Key Highlights

• The market is defined based on the revenue generated from the services, including HVAC maintenance, lift and escalator maintenance, mechanical, electrical, and plumbing (MEP) services, decoration and refurbishment, fire safety system maintenance, drainage, building management systems (BMS), total energy management, emergency generation and uninterruptible power supply (UPS) system, and project management.
• The growing GDP in the United States indicates significant growth in the overall commercial, manufacturing, industrial, and others, contributing to the market growth rate during the forecast period. The growth is majorly attributed to the growing infrastructural development in the country alongside the ever-increasing awareness among the people. The growing construction sector in the region is post-pandemic, and industrial site growth is analyzed to bolster the demand for Hard facility management services in the country significantly.
• Almost all industries were impacted by COVID-19, with new industrial and commercial buildings witnessing a major reduction. Even without a recovery impact, the construction industry survived the pandemic and experienced notable development in 2021. However, in 2022, construction has grown significantly. Facility management services in the commercial sector include facility management services in the buildings of convenience stores, multichannel retailers, IT and telecommunication offices, corporate offices of finance and insurance companies, etc.
• This growth in construction activities is significantly boosting the demand for facility management services in the region. The US engineering and construction sector is growing significantly with increasing investment. The increase in new construction indicates that the construction sector is continuing to withstand the storm of increased inflation rates. As a result, there would be a rapid need for hard facility management services across the country.
• For instance, Biotics Research Corporation, a nutritional supplement maker, plans to spend USD 9 million to build an 88,000-square-foot warehouse, laboratory, and office facility in the United States and expects to complete it by 2023. Similarly, in 2021, Darigold announced the plan to spend USD 500 million to build a 400,000-square-foot processing facility in the United States by the end of 2023. Such projects are expected to drive the demand for MEP services, fire safety, and other services, thereby boosting the demand for hard facility management services in the country.
• With the country outlining real estate owners and developers to optimize their real estate assets, the demand for facility management services is on the rise. However, with a lack of skilled workforce and the cost of hiring rising, the market players are engaging in partnerships and acquisitions to pool talent and deliver long-term contractual obligations. Also, many players providing some facility management services have led to a contested market space with un-differentiated services, thus creating pressure on margins. Further, pressure on margins, declining pay scales, restrictions on work permits, and the cost of nationalization are significantly challenging the facility management vendors.

North America Hard Facility Management Market Trends

High HVAC Services Demand in the United States is Expected to Drive the Market

• The United States experiences a wide range of climate conditions, from extreme cold in northern regions to extreme hot in the southern states. This climatic diversity necessitates robust Heating, ventilation, and air conditioning (HVAC) systems to maintain comfortable indoor environments year-round. Consequently, hard facility management providers specializing in HVAC services are in constant demand to ensure that HVAC systems operate efficiently and reliably.
• According to the US Bureau of Labor Statistics, employment in heating, air conditioning, and refrigeration mechanics and installers was recorded at around 415,800 in 2022. It is anticipated that employment is forecasted to reach 438,800 by 2032. As the number of HVAC technicians increases, the expansion of the HVAC service industry will meet the rising demand. Facility management professionals, building owners, and businesses require skilled HVAC technicians to install, maintain, repair, and upgrade HVAC systems in their facilities.
• Increasing emphasis on energy efficiency and sustainability drives the need for HVAC system optimization. High-functioning maintenance (HFM) providers are essential in implementing energy-efficient technologies like smart thermostats, variable-speed motors, and advanced controls. This demand aligns with green building certifications and sustainability goals in both the public and private sectors.
• Also, rapid technological advancements in HVAC systems, including the integration of Internet of Things (IoT) sensors and smart controls, offer opportunities for innovation and optimization. HFM providers that adopt these technologies can offer clients enhanced system performance, predictive maintenance, and real-time monitoring, aligning with the demand for advanced solutions.
• Additionally, stringent environmental regulations and building codes necessitate compliance with HVAC-related standards. HFM providers must ensure that HVAC systems adhere to regulations, including energy efficiency mandates, refrigerant phase-outs, and emissions reductions. Failure to comply can result in penalties, emphasizing the need for expert HVAC management.

Commercial End User is Expected to Hold Significant Market Share

• The United States is a developed economy with several manufacturing plants, commercial offices, and institutions, among others, which significantly contribute to the country's demand for hard facility management services. According to the American Institute of Architects, based on short-term projections, the US non-residential construction market is expected to grow by approximately 19.7% in 2023. In 2023, growth is expected to be the largest in industrial construction, with a year-on-year change close to 55%, and the lowest for religious buildings, which are expected to grow by roughly 5%. Such a huge rise in non-residential construction is expected to drive the demand for the studied market.
• Commercial end-user verticals encompass a wide range of verticals that require facility management services to maintain and operate their physical spaces efficiently. The commercial sector covers office buildings occupied by business services, such as corporate offices of manufacturers, IT and telecommunication, finance and insurance, property, and other service providers. These services often include the maintenance and management of mechanical, electrical, plumbing (MEP), HVAC systems, and various other aspects of facility upkeep.
• Commercial properties often feature complex mechanical, electrical, plumbing (MEP), and HVAC systems. These systems are vital for maintaining comfortable environments, ensuring safety, and supporting various business operations. Hard facility management services are needed to maintain and optimize these systems, preventing breakdowns and ensuring energy efficiency. Many businesses in the commercial sector rely on specialized equipment, such as manufacturing machinery, data center servers, and kitchen appliances (for restaurants). Regular maintenance and servicing of this equipment are crucial to prevent downtime, maintain productivity, and extend the equipment's lifespan.
• Moreover, according to the US Census Bureau, the value of commercial construction that has been put in place was recorded to reach USD 114.79 billion in 2022, a 21.47% rise in commercial construction value from the previous year, 2021, which recorded around USD 94.55 billion. The increase in commercial construction value indicates a dynamic commercial sector, which is a significant driver of demand for hard facility management services. As businesses invest in constructing and expanding commercial facilities, ongoing facility management, maintenance, and optimization services become increasingly important to ensure these properties operate efficiently, safely, and sustainably.
• The commercial entities cover office buildings constructed or occupied by business services, such as corporate offices of IT and communication, manufacturers, and other service providers, including corporate offices of finance and insurance companies. Due to the provision of necessary fitments, interiors, and commercial buildings, hard facility management services have gained significant importance, driving the country's commercial sector market. Further, the hard facility management market in the country is witnessing significant growth owing to the growing launches of new corporate offices from various sectors, more prominently IT and telecommunication offices.
• Further, the growing digitalization in the country's public sector coupled with the rising need to modernize public sector service delivery has attracted global IT companies to set up corporate offices in Canada, thus creating significant growth opportunities for hard facility management services. For instance, in July 2023, Infosys Public Services (IPS), a North America-based company of Infosys, announced the opening of its new subsidiary, Infosys Public Services Canada, Inc., headquartered in Ottawa, Ontario, with local offices in Mississauga, ON, Calgary AB, and Burnaby BC.

North America Hard Facility Management Industry Overview

The North American Hard Facility Management Market is characterized by significant fragmentation and is home to major industry players such as Sodexo, Johnson Controls International PLC, Carrier Global Corporation, Jacobs Solutions Inc., and AECOM. These key players employ various strategic approaches, including partnerships and acquisitions, to bolster their service portfolios and maintain a lasting competitive edge.

In March 2023, CGI, a Canadian-based consulting firm, entered into a new five-year global framework contract with Sodexo. This agreement aims to expedite CGI's business transformation across various domains, concurrently improving operational efficiencies in the delivery of facility management services, particularly hard FM services. This strategic move underscores CGI's commitment to growth by reengineering its business operations.

In June 2023, Johnson Controls International PLC acquired M&M Carnot, a provider specializing in natural refrigeration solutions with an ultra-low global warming potential (GWP) in North America. This acquisition positions Johnson Controls to broaden its HVAC maintenance and repair services, facilitating customers in achieving their sustainability objectives while exceeding environmental regulatory requirements. This strategic action is expected to bolster the company's prospects for future market growth.

Additional Benefits:

• The market estimate (ME) sheet in Excel format
• 3 months of analyst support

TABLE OF CONTENTS

1 INTRODUCTION

• 1.1 Study Assumptions and Market Definition
• 1.2 Scope of the Study

2 RESEARCH METHODOLOGY

3 EXECUTIVE SUMMARY

4 MARKET INSIGHTS

• 4.1 Market Overview
• 4.2 Industry Attractiveness - Porter's Five Forces Analysis
  • 4.2.1 Bargaining Power of Suppliers
  • 4.2.2 Bargaining Power of Consumers
  • 4.2.3 Threat of New Entrants
  • 4.2.4 Threat of Substitute Products
  • 4.2.5 Intensity of Competitive Rivalry
• 4.3 Impact of COVID-19 on the North America Hard Facility Management (FM) Market

5 MARKET DYNAMICS

• 5.1 Market Drivers
  • 5.1.1 High HVAC Services Demand in the United States
  • 5.1.2 Rise in Infrastructural Activities in the Region
• 5.2 Market Restraints
  • 5.2.1 Chip Shortages Causing Service Disruption
• 5.3 Key Base Indicators of the Market
  • 5.3.1 Occupancy Rates of Offices
  • 5.3.2 Commercial Rest Estate Sector in the Region

6 MARKET SEGMENTATION

• 6.1 By Country
  • 6.1.1 United States
    • 6.1.1.1 By Type
    • 6.1.1.1.1 MEP (Mechanical, Electrical, Plumbing), and HVAC Maintenance services
    • 6.1.1.1.2 Enterprise Asset Management
    • 6.1.1.1.3 Other Hard FM Services
    • 6.1.1.2 By End User
    • 6.1.1.2.1 Commercial
    • 6.1.1.2.2 Institutional
    • 6.1.1.2.3 Public/Infrastructure
    • 6.1.1.2.4 Industrial
    • 6.1.1.2.5 Other End Users
  • 6.1.2 Canada
    • 6.1.2.1 By Type
    • 6.1.2.1.1 MEP (Mechanical, Electrical, Plumbing), and HVAC Maintenance services
    • 6.1.2.1.2 Enterprise Asset Management
    • 6.1.2.1.3 Other Hard FM Services
    • 6.1.2.2 By End User
    • 6.1.2.2.1 Commercial
    • 6.1.2.2.2 Institutional
    • 6.1.2.2.3 Public/Infrastructure
    • 6.1.2.2.4 Industrial
    • 6.1.2.2.5 Other End Users

7 COMPETITIVE LANDSCAPE

• 7.1 Company Profiles
  • 7.1.1 Sodexo
  • 7.1.2 Johnson Controls International PLC
  • 7.1.3 Carrier Global Corporation
  • 7.1.4 Jacobs Solutions Inc.
  • 7.1.5 AECOM
  • 7.1.6 Aramark
  • 7.1.7 CBRE Group Inc.
  • 7.1.8 Cushman & Wakefield PLC
  • 7.1.9 Guardian Service Industries Inc.
  • 7.1.10 Jones Lang Lasalle Incorporated
  • 7.1.11 EMCOR Facilities Services Inc. (EMCOR Group Inc.)

8 INVESTMENT ANALYSIS

9 FUTURE TRENDS