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市场调查报告书
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1851321

云端服务仲介(CSB)：市场占有率分析、产业趋势、统计数据和成长预测 (2025-2030)

Cloud Services Brokerage (CSB) - Market Share Analysis, Industry Trends & Statistics, Growth Forecasts (2025 - 2030)
出版日期: | 出版商: Mordor Intelligence | 英文 120 Pages | 商品交期: 2-3个工作天内

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简介目录

据估计，2025 年云端服务仲介市场规模为 99.8 亿美元，预计到 2030 年将达到 210.4 亿美元，预测期（2025-2030 年）复合年增长率为 16.08%。

云端服务代理（CSB）-市场-IMG1

这种成长反映了企业需要单一平台来管理日益复杂的多重云端环境。尤其在欧洲，数位服务和数据法律确立了严格的可携性和主权规则，推动了对仲介管理的需求。供应商整合，例如博通收购VMware，促使许多IT领导者转向独立平台，以保持议价能力并避免被锁定。同时，超大规模云端市场蓬勃发展，为与亚马逊云端服务（AWS）、微软Azure和谷歌云端生态系统合作的仲介创造了利润丰厚的联合销售管道。儘管供应链逆风依然存在，例如半导体供应限制导致区域基础设施成本上涨15-20%，但云端服务代理市场仍在承受这些压力，因为成本管治工具已被证明至关重要。

全球云端服务仲介(CSB) 市场趋势与洞察

混合云和多重云端采用率激增

混合云和多重云端策略如今已成为资讯长 (CIO)蓝图的主流，预计到 2025 年，92% 的企业将采用多重云端架构。因此，企业需要能够将分散环境统一到一个统一策略域中，同时避免厂商锁定的仲介平台。金融服务公司处于领先地位，因为资料居住要求禁止其直接迁移Oracle公有云。 Oracle 和 Google Cloud 的直接互连展示了服务仲介如何实现低延迟的公共云端云端资料流，而无需经过开放的网际网路。容器的激增增加了复杂性，要求服务代理程式 (CSB) 增强 Kubernetes编配能力，并使 DevOps 团队无需操作特定于主机的脚本。透过混合边缘工作负载，仲介提供了一个涵盖本地、公有云和边缘节点的单一管治架构，最大限度地减少了技能差距和营运风险。

企业云端支出加速成长

终端用户云端支出预计在2025年达到7,234亿美元，比2024年成长21.20%。巨额帐单使财务主管面临预算超支的风险，因此，财务营运（FinOps）方面的洞察已成为董事会层面的强制性要求。 CSB的平台现已整合机器学习演算法，可预测消费量高峰并自动调整资源规模。银行已展现出紧迫感：儘管目前仅使用了49%的承诺云端支出，但他们计划进一步增加拨款，以运行需要高端GPU的AI模式。由于缺乏仲介主导的监管机制，许多财务长担心「帐单衝击」。

安全和合规问题

共用责任模式令许多风险负责人感到困惑，尤其是在《数位服务法案》对云端服务提供者施加新的通知和取得规则之后。因此，仲介必须支援跨所有连接提供者的细粒度存取控制、地理围篱和防篡改审核日誌。实现如此深入的功能会增加研发成本并延长销售週期，因为买家需要提供彻底渗透测试的证据。身分识别管理仍然是最具挑战性的环节：云端服务经纪商必须在保持最小权限预设的同时，联合 Azure AD、AWS IAM 和 Google Identity 的凭证。

细分市场分析

外部云端服务代理平台凭藉其厂商中立的优势和成熟的功能集，预计在2024年占据云端服务代理市场48%的份额。同时，内部云端服务代理预计将以18.70%的复合年增长率成长，反映出经营团队致力于将云端管治嵌入到企业DevOps流程中。随着财富500强银行和通讯业者推出与ServiceNow、Jira和CI/CD堆迭相连接的仲介门户，预计到2030年，与内部平台相关的云端服务代理市场规模将成长一倍以上。

内部安全解决方案的激增得益于平台工程人员的增加以及策略性收购，例如IBM以64亿美元收购HashiCorp，后者将Terraform和Vault自动化功能整合于一体。内部安全解决方案库（CSB）还能从长远角度降低授权成本，并使安全团队能够在程式码层面实施组织特定的控制措施。外部供应商则将自身定位为「仲介」层，透过提供更快的价值实现速度和始终在线的市场集成，将传统安全解决方案、内部解决方案和SaaS仲介整合在一起。

到2024年，公有云服务仍将占据云端服务仲介市场54%的份额，这主要得益于超大规模可用区不断扩展。然而，混合云的采用率正以20.30%的复合年增长率加速成长。欧盟主权云端倡议正引导买家采用将受监管资料保留在本地，并能弹性地将分析需求扩展到公共容量的架构，而这正是微软欧盟主权云的目标模式。

随着製造商寻求在工厂车间处理对延迟要求极高的工作负载，边缘运算正进一步推动混合云的普及。仲介现在可以将本地 Kubernetes 丛集与云端后端连接起来，只需单击即可实现工作负载迁移。随着 5G 专用网路的日益普及，我们预计 CSB主机将能够管理本地 MEC 节点以及传统的 IaaS 资源。

云端服务仲介(CSB) 市场报告按平台（内部仲介辅助、外部仲介辅助）、部署模式（公共云端、私有云端、混合云端）、企业（中小企业、大型企业）、最终用户垂直行业（IT 和通讯、银行和金融服务、保险、零售和消费品、其他）和地区进行细分。

区域分析

由于北美地区云端运算发展成熟度较高且拥有丰富的合作伙伴生态系统，预计到2024年，北美地区仍将维持全球44%的收入份额。金融服务和医疗保健机构引领这一趋势，它们被仲介简化萨班斯-奥克斯利法案和HIPAA报告流程的能力所吸引。儘管半导体短缺导致区域机架成本持续上涨，但仲介正透过优化工作负载在低成本区域的部署来减轻其影响。随着联邦机构和国防承包商寻求确保资料居住于国内，主权云正日益受到重视，促使仲介获得FedRAMP高标准控制认证。

亚太地区是成长最快的地区，预计到2030年复合年增长率将达到18.50%。从印度到日本，各国政府都在推行「云端优先」政策，云端运算预计将为该地区GDP贡献0.25%至2.23%的成长。日本的Sakura Internet等云端服务供应商正将中介功能整合到其国内云端服务中，以吸引那些对跨境资料传输规则持谨慎态度的企业。同时，台湾和韩国的半导体製造群正在权衡地缘政治风险，以确保国内资料中心部署所需的零件供应。

欧盟资料法和 GAIA-X 都严格遵循资料可携性和主权目标。微软的主权蓝图和Oracle的欧盟监管云表明，它们为仲介迭加层提供了合适的服务环境。阿联酋、沙乌地阿拉伯和巴西的国家数位经济计画正在资助超大规模资料中心区域的推出，一旦连接性差距消除，这将为仲介的采用创造有利条件。

其他福利：

  • Excel格式的市场预测（ME）表
  • 3个月的分析师支持

目录

第一章 引言

  • 研究假设和市场定义
  • 调查范围

第二章调查方法

第三章执行摘要

第四章 市场情势

  • 市场概览
  • 市场驱动因素
    • 混合云和多重云端采用率激增
    • 加速企业云端投资
    • 对集中成本和管治的需求
    • 超大规模资料中心业者市场的繁荣
    • CSB 的人工智慧主导财务运营
    • 主权云合规层
  • 市场限制
    • 安全和合规问题
    • 中小企业对CSB价值的认知不足
    • 原生超大规模资料中心工具会蚕食 CSB 的市场份额
    • 费用压缩会挤压利润空间。
  • 价值/供应链分析
  • 监管环境
  • 技术展望
  • 波特五力分析
    • 新进入者的威胁
    • 买方的议价能力
    • 供应商的议价能力
    • 替代品的威胁
    • 竞争的激烈程度

第五章 市场规模与成长预测

  • 按平台
    • 内部仲介协助
    • 外部仲介协助
  • 按部署模式
    • 公有云
    • 私有云端
    • 混合云
  • 按公司规模
    • 小型企业
    • 大公司
  • 按最终用户行业划分
    • 资讯科技/通讯
    • 银行、金融服务和保险
    • 零售和消费品
    • 医疗保健和生命科学
    • 政府/公共部门
    • 製造业
    • 媒体与娱乐
  • 按地区
    • 北美洲
      • 美国
      • 加拿大
      • 墨西哥
    • 南美洲
      • 巴西
      • 阿根廷
      • 智利
      • 其他南美洲
    • 欧洲
      • 德国
      • 英国
      • 法国
      • 其他欧洲地区
    • 亚太地区
      • 中国
      • 日本
      • 印度
      • 亚太其他地区
    • 中东和非洲
      • 阿拉伯聯合大公国
      • 沙乌地阿拉伯
      • 南非
      • 其他中东和非洲地区

第六章 竞争情势

  • 市场集中度
  • 策略趋势
  • 市占率分析
  • 公司简介
    • Accenture
    • IBM
    • Wipro
    • Capgemini
    • DXC Technology
    • NEC
    • NTT Data
    • Cognizant
    • Jamcracker
    • VMware
    • Flexera（RightScale）
    • Ingram Micro Cloud
    • Arrow Electronics（CloudBlue）
    • AppDirect
    • Pax8
    • Cloudmore
    • Boomi
    • DoubleHorn
    • TietoEVRY
    • Tech Mahindra

第七章 市场机会与未来展望

简介目录
Product Code: 49198

The Cloud Services Brokerage Market size is estimated at USD 9.98 billion in 2025, and is expected to reach USD 21.04 billion by 2030, at a CAGR of 16.08% during the forecast period (2025-2030).

Cloud Services Brokerage (CSB) - Market - IMG1

This growth reflects enterprises' need for a single pane of glass to govern increasingly complex multi-cloud estates, where the typical organization now juggles 2.6 public clouds alongside private resources. Regulatory mandates add further momentum, especially in Europe, where the Digital Services Act and Data Act enforce strict portability and sovereignty rules that amplify demand for brokerage controls. Supplier consolidation, highlighted by Broadcom's VMware takeover, has nudged many IT leaders toward independent platforms to preserve negotiating power and avoid lock-in. Meanwhile, hyperscaler marketplaces have exploded, creating lucrative co-sell avenues for brokers tied into Amazon Web Services, Microsoft Azure, and Google Cloud ecosystems. Supply-chain headwinds persist, with semiconductor constraints lifting regional infrastructure costs by 15-20%, yet the cloud service brokerage market continues to absorb this pressure as cost governance tools prove indispensable.

Global Cloud Services Brokerage (CSB) Market Trends and Insights

Hybrid and Multi-Cloud Adoption Surge

Hybrid and multi-cloud strategies now dominate CIO roadmaps, with 92% of enterprises expected to pursue multi-cloud architectures by 2025. The resulting sprawl demands brokerage platforms that stitch disparate environments into unified policy domains while shielding organizations from vendor lock-in. Financial services firms stand at the forefront because data-residency mandates bar outright public-cloud migration. Oracle's direct interconnect with Google Cloud demonstrates how service brokers enable low-latency cross-cloud data flows without traversing the open internet. Container proliferation compounds complexity, pushing CSBs to deliver deep Kubernetes orchestration so DevOps teams avoid juggling console-specific scripts. With edge workloads entering the mix, a broker offers one governance fabric spanning on-prem, public, and edge nodes, minimizing skills gaps and operational risk.

Enterprise Cloud-Spend Acceleration

End-user cloud spending is on track to hit USD 723.4 billion in 2025, a 21.20% jump over 2024 levels. Bigger invoices expose finance leaders to budget overruns, turning FinOps insight into a board-level mandate. CSB platforms now embed machine-learning algorithms that forecast consumption spikes and trigger automated right-sizing. Banks showcase the urgency: despite using only 49% of their committed cloud outlays, they plan to boost allocations further to run AI models requiring premium GPUs. Without broker-led guardrails, many CFOs fear "bill shock," where a single poorly scoped data-science project can wipe out annual spend thresholds within months.

Security and Compliance Concerns

Shared-responsibility models confuse many risk officers, especially when the Digital Services Act imposes fresh notice-and-action rules on cloud operators. Brokers must therefore support granular access controls, geo-fencing, and tamper-proof audit logs across every connected provider. Implementing such depth raises R&D costs and lengthens sales cycles as buyers demand exhaustive penetration-test evidence. Identity management remains the hardest element: CSBs must federate credentials across Azure AD, AWS IAM, and Google Identity while preserving least-privilege defaults.

Other drivers and restraints analyzed in the detailed report include:

  1. Need for Centralized Cost and Governance
  2. Hyperscaler Marketplace Co-Sell Boom
  3. Low SME Awareness of CSB Value

For complete list of drivers and restraints, kindly check the Table Of Contents.

Segment Analysis

External Brokerage Enablement platforms accounted for 48% of the cloud service brokerage market share in 2024, thanks to their vendor-neutral appeal and mature feature sets. Internal Brokerage Enablement, however, is forecast to compound at 18.70% CAGR, reflecting management's push to embed cloud governance natively into enterprise DevOps pipelines. The cloud service brokerage market size tied to internal platforms is set to more than double by 2030 as Fortune 500 banks and telecoms spin up bespoke portals linked to ServiceNow, Jira, and CI/CD stacks.

This internal surge rides on rising platform-engineering headcount and strategic acquisitions such as IBM's USD 6.4 billion purchase of HashiCorp, which delivers Terraform and Vault automation under one roof. Internal CSBs also cut license spend over time and let security teams inject organization-specific controls at the code level. External vendors still hold ground by offering faster time-to-value and evergreen marketplace integrations, positioning themselves as "broker of brokers" layers that manage legacy, internal, and SaaS estates together.

Public Cloud services retained 54% of the cloud service brokerage market in 2024, propelled by ever-expanding hyperscaler availability zones. Yet, Hybrid Cloud deployments are sprinting ahead at 20.30% CAGR as CFOs weigh egress fees against compliance mandates. EU sovereign initiatives have nudged buyers toward architectures where regulated data stays on-prem while analytics elastically burst to public capacity, a pattern Microsoft's EU Sovereign Cloud expressly targets.

Edge computing further boosts hybrid adoption because manufacturers want latency-critical workloads processed on factory floors. Brokers now knit local Kubernetes clusters with cloud back-ends, granting one-click workload mobility. As 5G private networks spread, expect CSB consoles to manage on-prem MEC nodes alongside classic IaaS resources, a capability public-only brokers cannot match.

The Cloud Services Brokerage (CSB) Market Report is Segmented by Platform (Internal Brokerage Enablement and External Brokerage Enablement ), Deployment Model (Public Cloud, Private Cloud, and Hybrid Cloud), Enterprise (Small and Medium-Sized Enterprises and Large Enterprises), End-User Industry (IT and Telecommunications, Banking, Financial Services and Insurance, Retail and Consumer Goods, and More), and Geography.

Geography Analysis

North America retained 44% of global revenue in 2024, owing to early cloud maturity and dense partner ecosystems. Financial services and healthcare providers dominate adoption, drawn to brokers that streamline Sarbanes-Oxley and HIPAA reporting. Semiconductor shortages continue to inflate regional rack costs, yet brokers mitigate the impact by optimizing workload placement across lower-cost zones. Sovereign-cloud conversations are growing louder as federal agencies and defense contractors seek domestic data-residency assurances, nudging brokers to certify FedRAMP High controls.

Asia Pacific is the fastest-growing territory at an 18.50% CAGR through 2030. Governments from India to Japan run "cloud-first" directives, while regional GDP uplift from cloud computing is estimated at 0.25%-2.23%. Japanese providers such as Sakura Internet now bundle brokerage functions with domestic clouds, appealing to firms wary of trans-border data transfer rules. Meanwhile, semiconductor manufacturing clusters in Taiwan and South Korea secure component supply for local data-center rollout, counterbalancing geopolitical risks.

Europe stands out for regulatory pull: the EU Data Act and GAIA-X lay down stringent portability and sovereignty targets. Microsoft's sovereign-cloud roadmap and Oracle's EU Regulated Cloud hint at a service landscape tailor-made for broker overlays. The Middle East and Africa, plus South America, remain emergent but promising; national digital-economy programs in the UAE, Saudi Arabia, and Brazil are funding hyperscaler region launches, planting fertile ground for broker uptake once connectivity gaps close.

  1. Accenture
  2. IBM
  3. Wipro
  4. Capgemini
  5. DXC Technology
  6. NEC
  7. NTT Data
  8. Cognizant
  9. Jamcracker
  10. VMware
  11. Flexera (RightScale)
  12. Ingram Micro Cloud
  13. Arrow Electronics (CloudBlue)
  14. AppDirect
  15. Pax8
  16. Cloudmore
  17. Boomi
  18. DoubleHorn
  19. TietoEVRY
  20. Tech Mahindra

Additional Benefits:

  • The market estimate (ME) sheet in Excel format
  • 3 months of analyst support

TABLE OF CONTENTS

1 INTRODUCTION

  • 1.1 Study Assumptions and Market Definition
  • 1.2 Scope of the Study

2 RESEARCH METHODOLOGY

3 EXECUTIVE SUMMARY

4 MARKET LANDSCAPE

  • 4.1 Market Overview
  • 4.2 Market Drivers
    • 4.2.1 Hybrid and multi-cloud adoption surge
    • 4.2.2 Enterprise cloud-spend acceleration
    • 4.2.3 Need for centralized cost and governance
    • 4.2.4 Hyperscaler marketplace co-sell boom
    • 4.2.5 AI-driven FinOps within CSBs
    • 4.2.6 Sovereign-cloud compliance layers
  • 4.3 Market Restraints
    • 4.3.1 Security and compliance concerns
    • 4.3.2 Low SME awareness of CSB value
    • 4.3.3 Native hyperscaler tools cannibalize CSBs
    • 4.3.4 Fee-compression squeezes margins
  • 4.4 Value/Supply-Chain Analysis
  • 4.5 Regulatory Landscape
  • 4.6 Technological Outlook
  • 4.7 Porter's Five Forces Analysis
    • 4.7.1 Threat of New Entrants
    • 4.7.2 Bargaining Power of Buyers
    • 4.7.3 Bargaining Power of Suppliers
    • 4.7.4 Threat of Substitutes
    • 4.7.5 Intensity of Rivalry

5 MARKET SIZE AND GROWTH FORECASTS (VALUE)

  • 5.1 By Platform
    • 5.1.1 Internal Brokerage Enablement
    • 5.1.2 External Brokerage Enablement
  • 5.2 By Deployment Model
    • 5.2.1 Public Cloud
    • 5.2.2 Private Cloud
    • 5.2.3 Hybrid Cloud
  • 5.3 By Enterprise Size
    • 5.3.1 Small and Medium-sized Enterprises
    • 5.3.2 Large Enterprises
  • 5.4 By End-user Industry
    • 5.4.1 IT and Telecommunications
    • 5.4.2 Banking, Financial Services and Insurance
    • 5.4.3 Retail and Consumer Goods
    • 5.4.4 Healthcare and Life Sciences
    • 5.4.5 Government and Public Sector
    • 5.4.6 Manufacturing
    • 5.4.7 Media and Entertainment
  • 5.5 By Geography
    • 5.5.1 North America
      • 5.5.1.1 United States
      • 5.5.1.2 Canada
      • 5.5.1.3 Mexico
    • 5.5.2 South America
      • 5.5.2.1 Brazil
      • 5.5.2.2 Argentina
      • 5.5.2.3 Chile
      • 5.5.2.4 Rest of the South America
    • 5.5.3 Europe
      • 5.5.3.1 Germany
      • 5.5.3.2 United Kingdom
      • 5.5.3.3 France
      • 5.5.3.4 Rest of Europe
    • 5.5.4 Asia Pacific
      • 5.5.4.1 China
      • 5.5.4.2 Japan
      • 5.5.4.3 India
      • 5.5.4.4 Rest of Asia Pacific
    • 5.5.5 Middle East and Africa
      • 5.5.5.1 United Arab Emirates
      • 5.5.5.2 Saudi Arabia
      • 5.5.5.3 South Africa
      • 5.5.5.4 Rest of Middle East and Africa

6 COMPETITIVE LANDSCAPE

  • 6.1 Market Concentration
  • 6.2 Strategic Moves
  • 6.3 Market Share Analysis
  • 6.4 Company Profiles (includes Global-level Overview, Market-level Overview, Core Segments, Financials as available, Strategic Information, Market Rank/Share, Products and Services, Recent Developments)
    • 6.4.1 Accenture
    • 6.4.2 IBM
    • 6.4.3 Wipro
    • 6.4.4 Capgemini
    • 6.4.5 DXC Technology
    • 6.4.6 NEC
    • 6.4.7 NTT Data
    • 6.4.8 Cognizant
    • 6.4.9 Jamcracker
    • 6.4.10 VMware
    • 6.4.11 Flexera (RightScale)
    • 6.4.12 Ingram Micro Cloud
    • 6.4.13 Arrow Electronics (CloudBlue)
    • 6.4.14 AppDirect
    • 6.4.15 Pax8
    • 6.4.16 Cloudmore
    • 6.4.17 Boomi
    • 6.4.18 DoubleHorn
    • 6.4.19 TietoEVRY
    • 6.4.20 Tech Mahindra

7 MARKET OPPORTUNITIES AND FUTURE OUTLOOK

  • 7.1 White-space and Unmet-need Assessment