查看购物车
  • Traditional Chinese
  • English
  • Japanese
封面
市场调查报告书
商品编码
1851817

印度设施管理：市场份额分析、行业趋势、统计数据和成长预测（2025-2030 年）

India Facility Management - Market Share Analysis, Industry Trends & Statistics, Growth Forecasts (2025 - 2030)
出版日期: | 出版商: Mordor Intelligence | 英文 100 Pages | 商品交期: 2-3个工作天内

价格

※ 本网页内容可能与最新版本有所差异。详细情况请与我们联繫。

简介目录

预计到 2025 年，印度设施管理市场规模将达到 1,596.1 亿美元，到 2030 年将达到 2,277.5 亿美元，预测期内复合年增长率为 7.37%。

印度设施管理市场-IMG1

这一上升趋势得益于商业房地产的快速发展、技术的日益普及以及从内部服务转向外包服务模式的加速转变。儘管硬性服务仍然是印度设施管理市场的基础，但随着雇主越来越重视职场体验和员工福祉，对软性服务的需求也不断增长。技术集成，特别是物联网感测器、人工智慧主导的分析和自动化平台，正在重塑成本结构，并实现预测性维护，将营运成本降低高达 20%。虽然外包仍然是首选的交付方式，但一些大型企业正在选择性地重组其内部团队以维持资料控制权，这迫使供应商更加重视基于可衡量绩效结果的提案主张。随着全球巨头整合区域专家并建立能够提供高价值捆绑交易的综合产品组合，竞争日益激烈。

印度设施管理市场趋势与洞察

商业不动产的快速扩张

班加罗尔、海德拉巴、普纳和艾哈默德巴德等地新建的甲级办公室和仓库从一开始就需要整合硬体和软体服务，这为供应商创造了长期稳定的收入来源。如今，设施管理团队在建筑施工阶段就将维修方案、能源仪錶板、空间规划分析等功能融入设计，而非后製维修。开发人员越来越倾向于强制要求智慧建筑规范，例如自动化消防安全测试和云端基础的资产清单，并将技术能力作为服务合约的预审标准。全球能力中心涌入二线城市，虽然使地域需求多元化，但也导致认证技术人员日益短缺，促使主要供应商建立区域培训学院。由于每个新的商业计划通常都包含一份多年服务合同，印度设施管理市场在暖通空调、电气、安防和卫生等领域都能获得持续的收入。

技术整合（物联网、人工智慧、自动化）

嵌入冷水机组、水泵、照明设备和电梯中的物联网设备能够检测异常情况，并将即时数据传输到人工智慧引擎，从而安排及时干预措施，延长设备使用寿命。早期部署已实现节能15-20%，紧急故障减少高达30%，投资回收期缩短至24个月以内。将分析仪表板与传统人力资源服务捆绑销售的供应商正在获得更大的定价权和更牢固的客户关係。随着楼宇资料迁移到云端平台，网路安全和资料管理的专业知识正成为差异化优势。技术应用也使得基于结果的定价成为可能，供应商不再仅仅按工时计费，而是保证达到能源强度阈值和室内空气品质指标。因此，数位化能力是赢得印度设施管理市场大型综合合约的关键因素。

劳动力短缺和技能差距

智慧建筑的快速普及加剧了暖通空调自动化、消防安全系统和楼宇管理系统（BMS）分析领域合格技术人员的短缺。二、三线城市面临严重的人手不足，薪资水准比第一线城市高出15-20%，供应商利润空间进一步缩小。儘管一些领先的供应商已推出课堂教学与现场轮调相结合的学徒计划，但这种人才培养模式仍无法有效满足当前的市场需求。持续存在的人才缺口导致加班现象增多，服务品质违规事件增加，合约执行速度受阻，最终限制了印度设施管理市场的成长潜力。

细分市场分析

到2024年，硬性服务将占印度设施管理市场58.37%的份额，这反映出它们在合规性和资产可靠性方面发挥着至关重要的作用。电气维护、暖通空调优化和消防安全检查等高优先级类别占据了设施预算的很大一部分，尤其是在数据密集型行业，停机成本极其高昂。软性服务虽然在绝对份额上落后于硬性服务，但预计到2030年将以7.89%的复合年增长率增长。随着健康计划成为合约中的必要条款，软性服务市场规模预计将稳步扩大。技术正在模糊这两类服务之间的界限，例如，机器人清洁地板的同时，还能将营运数据传输到与冷水机组性能追踪相同的分析平台，这使得供应商能够交叉销售捆绑式解决方案。

绿建筑认证需求的不断增长推动了技能要求，促使硬性服务团队采用能源基准化分析软体和物联网故障检测技术。同时，灵活办公空间营运商正以绩效为导向，将茶水间和前台服务外包，并将供应商报酬与租户满意度指标挂钩。安保服务也越来越多整合人工智慧驱动的CCTV分析技术，在减少保全人员数量的同时，提高了事件回应的准确性。这些转变正在将硬性服务和软性服务从同质化的商品类别转变为印度设施管理市场中租户实现差异化的策略槓桿。

其他福利：

  • Excel格式的市场预测（ME）表
  • 3个月的分析师支持

目录

第一章 引言

  • 研究假设和市场定义
  • 调查范围

第二章调查方法

第三章执行摘要

第四章 市场情势

  • 市场概览
    • 目前运转率
    • 主要FM业者的获利能力
    • 劳动指标—劳动参与率
    • 按服务类型分類的设施管理市场占有率（%）
    • 按硬体服务分類的设施管理市场占有率（%）
    • 按软体服务分類的设施管理市场占有率（%）
    • 大都会圈的都市化和人口成长
    • 国家基础建设中的产业投资优先事项
    • 与职业安全标准相关的监管因素
  • 市场驱动因素
    • 商业不动产的快速扩张
    • 技术整合（物联网、人工智慧、自动化）
    • 外包趋势日益明显
    • 更重视工作场所体验和员工福祉
    • 共享办公空间和弹性办公模式的成长
    • 疫情后强制性卫生健康合规措施
  • 市场限制
    • 劳动力短缺和技能差距
    • 营运成本上升给利润率带来压力。
    • 对价格高度敏感和采购惯例分散
    • 公共部门合约中的监管复杂性和付款延迟
  • 价值链分析
  • PESTEL 分析
  • 市场准入的监管和法律体制
  • 宏观经济指标对FM需求的影响
  • 波特五力分析
    • 供应商的议价能力
    • 买方的议价能力
    • 新进入者的威胁
    • 替代品的威胁
    • 竞争对手之间的竞争
  • 投资与资金筹措分析

第五章 市场规模与成长预测

  • 按服务类型
    • 硬服务
      • 资产管理
      • 机电及暖通空调服务
      • 消防系统与安全
      • 其他硬体维修服务
    • 软服务
      • 办公室支援与安全
      • 清洁服务
      • 餐饮服务
      • 其他软性调频服务
  • 按产品类型划分
    • 内部
    • 外包
      • 单频调频
      • Bundle FM
      • 整合调频
  • 按最终用户行业划分
    • 商业（IT/通讯、零售、仓储）
    • 饭店餐饮业（饭店、餐厅等）
    • 设施和公共基础设施（政府、教育、交通）
    • 医疗保健（公共和私立机构）
    • 工业和流程（製造业、能源业、采矿业）
    • 其他终端用户产业（多用户住宅、娱乐、运动和休閒）

第六章 竞争情势

  • 市场集中度
  • 策略趋势
  • 市占率分析
  • 公司简介
    • ISS Facility Management
    • Sodexo Facilities Management Services India Pvt. Ltd.
    • Quess Corporation
    • Updater Services Pvt. Ltd.
    • BVG India Ltd.
    • Dusters Total Solutions Ltd.
    • EFS Facilities Services
    • G4S India
    • Mortice Group PLC（TenonFM）
    • ServiceMax Facility Management Pvt. Ltd.
    • Knight Frank India
    • Avon Facility Management Services Pvt. Ltd.
    • Kleen Tek Solutions
    • DTSS Facility Services
    • Tenon Facility Management Pvt. Ltd.
    • CBRE South Asia Pvt. Ltd.
    • JLL Integrated Facilities Management
    • Cushman & Wakefield Facilities Services India
    • Colliers India
    • Johnson Controls India
    • Bharat Vikas Group（BVG）Soft Services

第七章 市场机会与未来展望

简介目录
Product Code: 66932

The India facility management market size reached USD 159.61 billion in 2025 and is projected to rise to USD 227.75 billion by 2030, reflecting a 7.37% CAGR during the forecast period.

India Facility Management - Market - IMG1

The upward trajectory is underpinned by rapid commercial real-estate development, widening technology adoption, and the accelerating shift from in-house to outsourced service models. Hard services continue to anchor the India facility management market, yet soft-service demand is climbing as employers emphasise workplace experience and wellness. Technology integration-particularly IoT sensors, AI-driven analytics, and automation platforms-is reshaping cost structures and enabling predictive maintenance that trims operating costs by up to 20%. Outsourcing remains the preferred delivery approach, but several large occupiers are selectively rebuilding internal teams to retain data control, forcing vendors to sharpen value propositions rooted in measurable performance outcomes. Competitive intensity is increasing as global majors consolidate regional specialists to assemble integrated portfolios capable of serving high-value bundled contracts.

India Facility Management Market Trends and Insights

Rapid Commercial Real-Estate Expansion

New Grade-A offices and warehouses in Bangalore, Hyderabad, Pune, and Ahmedabad demand integrated hard and soft services from the first day of occupancy, creating long-tail revenue streams for vendors. Facility teams must now design maintenance regimes, energy dashboards, and space-planning analytics during construction rather than retrofitting later. Developers increasingly mandate smart-building specifications such as automated fire-safety testing and cloud-based asset inventories, making technology-ready capability a pre-qualification criterion for service contracts. The rising influx of Global Capability Centers into tier-2 cities diversifies geographic demand but intensifies the shortage of certified technicians, prompting large vendors to establish regional training academies. As each fresh commercial project typically locks in multi-year service agreements, the India facility management market secures recurring income across HVAC, electrical, security, and hygiene categories.

Technology Integration (IoT, AI, Automation)

IoT devices embedded in chillers, pumps, lighting, and elevators feed real-time data to AI engines that detect anomalies, schedule just-in-time interventions, and prolong asset life. Early deployments show energy savings of 15-20% and up to 30% fewer emergency breakdowns, translating into tangible payback periods of fewer than 24 months. Vendors that bundle analytics dashboards with conventional manpower services gain pricing power and stickier client relationships. Cyber-security and data-governance expertise have become differentiators as building data shifts to cloud platforms. Technology adoption also unlocks outcome-based pricing in which suppliers guarantee energy-intensity thresholds or indoor-air-quality indices instead of billing only labour hours. Consequently, digital competence is now table-stakes for winning large integrated contracts within the India facility management market.

Labour Shortages and Skill Gaps

The surge of smart-building deployments magnifies the scarcity of technicians certified in HVAC automation, fire-safety systems, and BMS analytics. Tier-2 and tier-3 cities suffer deeper shortages, inflating wage premiums by 15-20% over metropolitan levels and eroding vendor margins. Leading providers have launched apprenticeship programmes that pair classroom instruction with on-site rotations, but the pipeline effect trails immediate market needs. Persistent gaps elevate overtime reliance, increase service-level breaches, and impede rapid contract mobilisation, ultimately limiting the growth potential of the India facility management market.

Other drivers and restraints analyzed in the detailed report include:

  1. Increasing Outsourcing Trend
  2. Rising Focus on Workplace Experience and Employee Wellbeing
  3. Margin Pressure from Rising Operational Costs

For complete list of drivers and restraints, kindly check the Table Of Contents.

Segment Analysis

Hard services commanded 58.37% of the India facility management market in 2024, reflecting their indispensable role in compliance and asset reliability. High-priority categories such as electrical maintenance, HVAC optimisation, and fire-safety inspections absorb the bulk of facility budgets, particularly in data-centric sectors where downtime costs are punitive. Soft services trail in absolute share yet register a 7.89% CAGR through 2030 as occupants prioritise cleanliness, security, and hospitality to support hybrid workforces. The India facility management market size attributed to soft services is forecast to widen steadily as wellness-linked programs become contractual must-haves. Technology is blurring the line between the two categories-robots now scrub floors while feeding operational data into the same analytics platforms that track chiller performance-allowing vendors to cross-sell bundled solutions.

Growing demand for green-building certifications pushes hard-service teams to adopt energy-benchmarking software and IoT-enabled fault detection, elevating skill requirements. Simultaneously, flexible workspace operators are outsourcing pantry and front-of-house services on outcome-based terms that tie vendor rewards to tenant-satisfaction indices. Security services increasingly integrate AI-enabled CCTV analytics that cut guard headcount while boosting incident response precision. Together, these shifts reposition both hard and soft categories from commoditised line items into strategic levers for occupier differentiation within the broader India facility management market.

The India Facility Management Market Report is Segmented by Service Type (Hard Services, Soft Services), Offering Type (In-House, Outsourced), and End-User Industry (Commercial, Hospitality, Institutional and Public Infrastructure, Healthcare, Industrial and Process, Other End-User Industries). The Market Forecasts are Provided in Terms of Value (USD).

List of Companies Covered in this Report:

  1. ISS Facility Management
  2. Sodexo Facilities Management Services India Pvt. Ltd.
  3. Quess Corporation
  4. Updater Services Pvt. Ltd.
  5. BVG India Ltd.
  6. Dusters Total Solutions Ltd.
  7. EFS Facilities Services
  8. G4S India
  9. Mortice Group PLC (TenonFM)
  10. ServiceMax Facility Management Pvt. Ltd.
  11. Knight Frank India
  12. Avon Facility Management Services Pvt. Ltd.
  13. Kleen Tek Solutions
  14. DTSS Facility Services
  15. Tenon Facility Management Pvt. Ltd.
  16. CBRE South Asia Pvt. Ltd.
  17. JLL Integrated Facilities Management
  18. Cushman & Wakefield Facilities Services India
  19. Colliers India
  20. Johnson Controls India
  21. Bharat Vikas Group (BVG) Soft Services

Additional Benefits:

  • The market estimate (ME) sheet in Excel format
  • 3 months of analyst support

TABLE OF CONTENTS

1 INTRODUCTION

  • 1.1 Study Assumptions and Market Definition
  • 1.2 Scope of the Study

2 RESEARCH METHODOLOGY

3 EXECUTIVE SUMMARY

4 MARKET LANDSCAPE

  • 4.1 Market Overview
    • 4.1.1 Current Occupancy Rates
    • 4.1.2 Profitability Rates of Major FM Players
    • 4.1.3 Workforce Indicators - Labour Participation
    • 4.1.4 Facility Management Market Share (%) by Service Type
    • 4.1.5 Facility Management Market Share (%) by Hard Services
    • 4.1.6 Facility Management Market Share (%) by Soft Services
    • 4.1.7 Urbanisation and Population Growth in Major Metros
    • 4.1.8 Sector Investment Priorities in National Infrastructure Pipeline
    • 4.1.9 Regulatory Drivers Specific to Labour and Safety Standards
  • 4.2 Market Drivers
    • 4.2.1 Rapid Commercial Real Estate Expansion
    • 4.2.2 Technology Integration (IoT, AI, Automation)
    • 4.2.3 Increasing Outsourcing Trend
    • 4.2.4 Rising Focus on Workplace Experience and Employee Wellbeing
    • 4.2.5 Growth of Co-working Spaces and Flexible Office Models
    • 4.2.6 Post-Pandemic Hygiene and Health Compliance Mandates
  • 4.3 Market Restraints
    • 4.3.1 Labor Shortages and Skill Gaps
    • 4.3.2 Margin Pressure from Rising Operational Costs
    • 4.3.3 High Client Price Sensitivity and Fragmented Procurement Practices
    • 4.3.4 Regulatory Complexity and Delayed Payments in Public Sector Contracts
  • 4.4 Value Chain Analysis
  • 4.5 PESTEL Analysis
  • 4.6 Regulatory and Legislative Framework for Market Entrants
  • 4.7 Impact of Macroeconomic Indicators on FM Demand
  • 4.8 Porter's Five Forces Analysis
    • 4.8.1 Bargaining Power of Suppliers
    • 4.8.2 Bargaining Power of Buyers
    • 4.8.3 Threat of New Entrants
    • 4.8.4 Threat of Substitute Services
    • 4.8.5 Intensity of Competitive Rivalry
  • 4.9 Investment and Funding Analysis

5 MARKET SIZE AND GROWTH FORECASTS (VALUE)

  • 5.1 By Service Type
    • 5.1.1 Hard Services
      • 5.1.1.1 Asset Management
      • 5.1.1.2 MEP and HVAC Services
      • 5.1.1.3 Fire Systems and Safety
      • 5.1.1.4 Other Hard FM Services
    • 5.1.2 Soft Services
      • 5.1.2.1 Office Support and Security
      • 5.1.2.2 Cleaning Services
      • 5.1.2.3 Catering Services
      • 5.1.2.4 Other Soft FM Services
  • 5.2 By Offering Type
    • 5.2.1 In-house
    • 5.2.2 Outsourced
      • 5.2.2.1 Single FM
      • 5.2.2.2 Bundled FM
      • 5.2.2.3 Integrated FM
  • 5.3 By End-user Industry
    • 5.3.1 Commercial (IT and Telecom, Retail and Warehouses)
    • 5.3.2 Hospitality (Hotels, Eateries, Restaurants)
    • 5.3.3 Institutional and Public Infrastructure (Govt, Education, Transport)
    • 5.3.4 Healthcare (Public and Private Facilities)
    • 5.3.5 Industrial and Process (Manufacturing, Energy, Mining)
    • 5.3.6 Other End-user Industries (Multi-housing, Entertainment, Sports and Leisure)

6 COMPETITIVE LANDSCAPE

  • 6.1 Market Concentration
  • 6.2 Strategic Moves
  • 6.3 Market Share Analysis
  • 6.4 Company Profiles
    • 6.4.1 ISS Facility Management
    • 6.4.2 Sodexo Facilities Management Services India Pvt. Ltd.
    • 6.4.3 Quess Corporation
    • 6.4.4 Updater Services Pvt. Ltd.
    • 6.4.5 BVG India Ltd.
    • 6.4.6 Dusters Total Solutions Ltd.
    • 6.4.7 EFS Facilities Services
    • 6.4.8 G4S India
    • 6.4.9 Mortice Group PLC (TenonFM)
    • 6.4.10 ServiceMax Facility Management Pvt. Ltd.
    • 6.4.11 Knight Frank India
    • 6.4.12 Avon Facility Management Services Pvt. Ltd.
    • 6.4.13 Kleen Tek Solutions
    • 6.4.14 DTSS Facility Services
    • 6.4.15 Tenon Facility Management Pvt. Ltd.
    • 6.4.16 CBRE South Asia Pvt. Ltd.
    • 6.4.17 JLL Integrated Facilities Management
    • 6.4.18 Cushman & Wakefield Facilities Services India
    • 6.4.19 Colliers India
    • 6.4.20 Johnson Controls India
    • 6.4.21 Bharat Vikas Group (BVG) Soft Services

7 MARKET OPPORTUNITIES AND FUTURE OUTLOOK

  • 7.1 White-space and Unmet-Need Assessment
  • 7.2 Technology-led Integrated FM (IoT, BMS, AI-based Predictive Maintenance)
  • 7.3 ESG-compliant FM Solutions Demand
  • 7.4 Future Service-Model Shifts (Outcome-based Contracts)
  • 7.5 Data-driven Energy Optimisation and Carbon Reporting Services