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市场调查报告书
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1907224

託管服务：市场占有率分析、产业趋势与统计、成长预测（2026-2031 年）

Managed Services - Market Share Analysis, Industry Trends & Statistics, Growth Forecasts (2026 - 2031)
出版日期: | 出版商: Mordor Intelligence | 英文 120 Pages | 商品交期: 2-3个工作天内

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简介目录

预计到 2026 年，託管服务市场价值将达到 4,305.6 亿美元，高于 2025 年的 3,902.1 亿美元，预计到 2031 年将达到 7,042 亿美元。

预计2026年至2031年年复合成长率（CAGR）为10.34%。

託管服务市场-IMG1

这一强劲成长反映了企业在面临混合云端复杂性、日益增长的网路威胁和持续的预算审查时，向IT营运外包的转变趋势。以云端为中心的交付模式、人工智慧的广泛应用以及监管压力正在重塑服务提供者的服务交付方式，而如今的竞争优势则依赖智慧自动化和垂直领域的专业知识。策略外包已从单纯的成本削减转变为数位转型的核心支柱，加速了服务供应商在安全营运中心、多重云端编配工具和边缘管理平台方面的投资。併购活动也凸显了规模的重要性，服务提供者正寻求内部成长来弥补技术差距并扩大地域覆盖范围。

全球託管服务市场趋势与洞察

混合云端的复杂性推动了託管服务的采用

混合云端架构融合了本地部署、私有云端和多个公共云端，这增加了维运的复杂性，也为企业内部团队带来了沉重的负担。诸如微软欧盟资料边界等管理方案，强制要求在本地处理数据，并促使企业转向能够保证合规性、可携性和统一安全策略的服务提供者。在分散式环境中实现无缝的工作负载可移植性和即时策略执行，巩固了对託管基础设施和保全服务的长期需求。

成本优化压力推动外包决策

利润率持续承压，促使固定IT营运成本透过託管服务转化为变动成本。Accenture与美国签订的价值16亿美元的「云端一号」（Cloud One）合约等大规模转型交易表明，企业正将外包视为战略要素，而不仅仅是战术性措施。服务提供者将自动化技术、人工智慧工具和认证人才库打包出售，使买家无需前期投资即可获得新兴技术。

资料主权法规限制了服务交付模式。

要求本地处理能力的法规迫使服务提供者在每个司法管辖区复製基础设施，从而降低了规模经济效益，并使全球服务交付更加复杂。微软的「欧盟资料边界」体现了服务提供者为服务跨区域客户而必须承担的额外资本成本和营运费用。

细分市场分析

到2025年，云端部署将占託管服务市场的52.35%，随着混合云端在2031年之前维持11.92%的复合年增长率，云端部署的领先优势将进一步扩大。按需启动资源、遵守资料法规、整合边缘工作负载的能力，是企业放弃本地部署模式的原因。与超大规模资料中心业者的合作，例如Accenture参与Cloud One项目，正是透过共同创新促成大型多年合作的典范。

託管服务市场正受益于云端运算的普及，这使得服务供应商能够共用基础设施、自动修补漏洞并大规模部署人工智慧驱动的成本优化。私有云端在资料敏感领域仍然至关重要，而对于难以重构的传统工作负载，本地部署服务仍将继续存在。掌握了多重云端编配和财务营运报告技术的服务提供者最有希望赢得新的支出。

到2025年，託管基础设施服务将占总收入的38.40%，这反映了维持异质环境正常运作的根本需求。然而，成长将主要由资安管理服务驱动，其复合年增长率将达到11.72%，这反映了经营团队对勒索软体和违规罚款的担忧。人工智慧驱动的威胁狩猎、零信任实施和自动化事件遏制将决定市场的最终赢家。

随着网路保险公司收紧承保标准，安全产品领域的託管服务市场规模预计将加速成长。服务提供者正将安全营运中心即服务 (SOCaaS) 与合规报告和桌面演练相结合，以创造高利润的经常性收入。网路和通讯服务正受惠于 5G 部署，而资料中心能源管理产品则正利用不断提高的永续性要求来获取效益。

託管服务市场按部署类型（本地部署、云端部署）、服务类型（託管资料中心、託管安全、託管电信等）、公司规模（中小企业、大型企业）、最终用户行业（银行、金融服务和保险 (BFSI)、IT 和电信、製造业等）以及地区进行细分。市场预测以美元计价。

区域分析

预计到2025年，北美地区将维持32.40%的收入份额，这主要得益于早期云端迁移、网路安全法规以及高额的IT支出。诸如美国「云一号」（Cloud One）等联邦计画正在提升大规模託管服务合约的透明度。银行、金融和保险（BFSI）以及医疗保健行业的客户持续推动需求成长，服务提供者正将该地区打造为人工智慧和边缘运算试点计画的部署中心。

亚太地区是成长最快的地区，预计到2031年复合年增长率将达到11.28%。中国製造业的升级、印度数位化公共基础设施的建设以及日本老旧工厂的现代化改造，都在推动对能够连接传统系统和云端工作负载的服务提供者的投资。超大规模资料中心业者正与本地主机服务供应商 (MSP) 合作，以满足其自主的云端需求，而东南亚国协政府也在推行「云端优先」政策，以缩短销售週期。

欧洲在GDPR（一般资料保护规则）、数位商业弹性法案和永续性法规带来的日益复杂的合规挑战下，正稳步扩张。德国正大力推动工业4.0託管服务，英国在脱欧后的金融监管方面依赖MSP（託管服务提供者），法国则优先发展主权云端框架。服务提供者正透过在地化资料中心和绿色能源采购来实现差异化，以达到环境目标。中东和非洲地区仍在发展中，但由于智慧城市和电子政府计划的推进，其成长速度很快。

其他福利：

  • Excel格式的市场预测（ME）表
  • 3个月的分析师支持

目录

第一章 引言

  • 研究假设和市场定义
  • 调查范围

第二章调查方法

第三章执行摘要

第四章 市场情势

  • 市场概览
  • 市场驱动因素
    • 向混合云端营运模式转型
    • 企业IT预算面临成本优化压力
    • 网路威胁日益加剧，合规要求也日益提高。
    • 边缘运算部署需要远端管理服务
    • 全天候託管侦测和回应服务的网路保险要求
    • 永续性和绿色IT法规推动了託管式电源和冷却服务的发展
  • 市场限制
    • 维护资料主权和隐私监管
    • 多厂商整合和传统系统互通性挑战
    • 长期MSP合约存在供应商锁定风险和高昂的终止成本。
    • MSP（託管服务提供者）内部人才短缺限制了服务品质的扩充性。
  • 供应链分析
  • 监管环境
  • 技术展望
  • 波特五力分析
    • 新进入者的威胁
    • 买方的议价能力
    • 供应商的议价能力
    • 替代品的威胁
    • 竞争对手之间的竞争
  • 评估市场中的宏观经济因素

第五章 市场规模与成长预测

  • 透过部署
    • 本地部署
    • 云
      • 公共云端
      • 私有云端
      • 混合云端
  • 按服务类型
    • 託管资料中心
    • 託管安全
    • 管理沟通
    • 主机网路
    • 託管基础设施
    • 行动管理
    • 其他的
  • 按公司规模
    • 小型企业
    • 大公司
  • 终端用户产业
    • BFSI
    • IT/通讯
    • 医疗保健和生命科学
    • 製造业
    • 零售与电子商务
    • 政府和公共部门
    • 能源与公共产业
    • 媒体与娱乐
    • 其他（教育机构、非营利组织）
  • 按地区
    • 北美洲
      • 美国
      • 加拿大
      • 墨西哥
    • 南美洲
      • 巴西
      • 阿根廷
      • 南美洲其他地区
    • 欧洲
      • 德国
      • 英国
      • 法国
      • 义大利
      • 西班牙
      • 其他欧洲地区
    • 亚太地区
      • 中国
      • 日本
      • 印度
      • 韩国
      • 东南亚
      • 亚太其他地区
    • 中东和非洲
      • 中东
        • 沙乌地阿拉伯
        • 阿拉伯聯合大公国
        • 土耳其
        • 其他中东地区
      • 非洲
        • 南非
        • 奈及利亚
        • 埃及
        • 其他非洲地区

第六章 竞争情势

  • 市场集中度
  • 策略趋势
  • 市占率分析
  • 公司简介
    • IBM Corporation
    • Cisco Systems Inc.
    • Fujitsu Ltd
    • ATandT Inc.
    • Hewlett Packard Enterprise（HPE）
    • Microsoft Corporation
    • Verizon Communications Inc.
    • Dell Technologies Inc.
    • Nokia Corporation
    • Deutsche Telekom AG（T-Systems）
    • Rackspace Technology Inc.
    • Tata Consultancy Services Ltd
    • Wipro Ltd
    • Accenture plc
    • Capgemini SE
    • HCL Technologies Ltd
    • Cognizant Technology Solutions
    • NTT Data Corp.
    • DXC Technology Co.
    • Lumen Technologies Inc.
    • Orange Business Services

第七章 市场机会与未来展望

简介目录
Product Code: 52144

Managed services market size in 2026 is estimated at USD 430.56 billion, growing from 2025 value of USD 390.21 billion with 2031 projections showing USD 704.2 billion, growing at 10.34% CAGR over 2026-2031.

Managed Services - Market - IMG1

The strong growth reflects enterprises' pivot toward outsourced IT operations as they juggle hybrid-cloud complexity, rising cyber threats, and ongoing budget scrutiny. Cloud-centric delivery models, wider AI adoption, and regulatory pressures are reshaping provider offerings, while competitive differentiation now hinges on intelligent automation and vertical expertise. Strategic outsourcing has shifted from pure cost reduction to a core pillar of digital transformation, accelerating provider investments in security operations centers, multi-cloud orchestration tools, and edge management platforms. M&A activity underscores the appeal of scale, with providers pursuing inorganic growth to fill technology gaps and expand geographic reach.

Global Managed Services Market Trends and Insights

Hybrid-cloud complexity drives managed services adoption

Hybrid-cloud architectures combine on-premises, private, and multiple public clouds, elevating operational complexity that internal teams struggle to master. Regulatory initiatives such as the Microsoft EU Data Boundary require localized data handling, pushing enterprises toward providers that can guarantee compliance, portability, and unified security policies.Seamless workload portability and real-time policy enforcement across distributed environments cement long-term demand for managed infrastructure and security offerings.

Cost optimization pressures accelerate outsourcing decisions

Persistent margin pressure turns fixed IT overhead into a variable line item through managed services. Large transformation deals such as Accenture's USD 1.6 billion Cloud One contract with the U.S. Air Force illustrate how enterprises view outsourcing as strategic, not merely tactical. Providers bundle automation, AI tooling, and certified talent pools, allowing buyers to avoid up-front capital outlays while still accessing emerging capabilities.

Data-sovereignty regulations constrain service delivery models

Mandates requiring localized processing force providers to duplicate infrastructure in each jurisdiction, reducing economies of scale and complicating global delivery. Microsoft's EU Data Boundary illustrates the additional capital and operational overhead that providers must absorb to serve multi-region clients.

Other drivers and restraints analyzed in the detailed report include:

  1. Cybersecurity threat evolution demands specialized response capabilities
  2. Edge computing expansion creates remote management requirements
  3. Vendor lock-in concerns limit long-term commitments

For complete list of drivers and restraints, kindly check the Table Of Contents.

Segment Analysis

Cloud deployment held 52.35% share of the managed services market in 2025 and is widening its lead as hybrid cloud posts a 11.92% CAGR through 2031. The ability to spin up resources on demand, comply with data regulations, and integrate edge workloads explains why enterprises migrate from on-premises models. Hyperscaler alliances, like Accenture's engagement on Cloud One, show how co-innovation can unlock large multiyear deals.

The managed services market benefits as cloud deployment allows providers to pool infrastructure, automate patches, and roll out AI-driven cost-optimization at scale. Private cloud remains relevant for data-sensitive sectors, while on-premises services persist for legacy workloads that cannot be refactored easily. Providers that master multi-cloud orchestration and FinOps reporting are best positioned to capture new spend.

Managed infrastructure services owned 38.40% revenue in 2025, reflecting the baseline need to keep heterogeneous estates running. Yet managed security services lead growth with an 11.72% CAGR, mirroring board-level concern over ransomware and compliance fines. AI-enabled threat hunting, zero-trust rollouts, and automated incident containment set market winners apart.

The managed services market size for security offerings is expected to accelerate as cyber-insurance carriers tighten underwriting criteria. Providers are bundling SOC-as-a-service with compliance reporting and tabletop exercises, creating high-margin recurring revenue. Network and communication services gain from 5G roll-outs, while data-center energy management products ride sustainability mandates.

Managed Services Market is Segmented by Deployment (On-Premises, Cloud), Service Type (Managed Data Center, Managed Security, Managed Communications, and More), Enterprise Size (Small and Medium Enterprises, Large Enterprises), End-User Vertical (BFSI, IT and Telecommunication, Manufacturing, and More), and by Geography. The Market Forecasts are Provided in Terms of Value (USD).

Geography Analysis

North America retained 32.40% revenue share in 2025, buoyed by early cloud migration, cyber regulations, and high IT spend. Federal programs such as the U.S. Air Force Cloud One create visibility for large managed services contracts. BFSI and healthcare customers continue to anchor demand, and providers use the region as a launchpad for AI and edge pilots.

Asia-Pacific is the fastest-growing region at 11.28% CAGR to 2031. China's manufacturing upgrades, India's digital-public-infrastructure push, and Japan's aging plant modernization funnel spend toward providers capable of bridging legacy and cloud workloads. Hyperscalers team with local MSPs to address sovereign-cloud requirements, while ASEAN governments adopt cloud-first mandates that shorten sales cycles.

Europe shows steady expansion as GDPR, Digital Operational Resilience Act, and sustainability rules heighten compliance complexity. Germany drives Industry 4.0 managed services, the United Kingdom leans on MSPs for post-Brexit financial regulation, and France emphasizes sovereign-cloud frameworks. Providers differentiate through localized data centers and green-energy sourcing to meet environmental targets. The Middle East and Africa remain nascent but grow quickly on smart-city and e-government projects.

  1. IBM Corporation
  2. Cisco Systems Inc.
  3. Fujitsu Ltd
  4. ATandT Inc.
  5. Hewlett Packard Enterprise (HPE)
  6. Microsoft Corporation
  7. Verizon Communications Inc.
  8. Dell Technologies Inc.
  9. Nokia Corporation
  10. Deutsche Telekom AG (T-Systems)
  11. Rackspace Technology Inc.
  12. Tata Consultancy Services Ltd
  13. Wipro Ltd
  14. Accenture plc
  15. Capgemini SE
  16. HCL Technologies Ltd
  17. Cognizant Technology Solutions
  18. NTT Data Corp.
  19. DXC Technology Co.
  20. Lumen Technologies Inc.
  21. Orange Business Services

Additional Benefits:

  • The market estimate (ME) sheet in Excel format
  • 3 months of analyst support

TABLE OF CONTENTS

1 INTRODUCTION

  • 1.1 Study Assumptions and Market Definition
  • 1.2 Scope of the Study

2 RESEARCH METHODOLOGY

3 EXECUTIVE SUMMARY

4 MARKET LANDSCAPE

  • 4.1 Market Overview
  • 4.2 Market Drivers
    • 4.2.1 Shift to hybrid-cloud operating models
    • 4.2.2 Cost-optimization pressure on enterprise IT budgets
    • 4.2.3 Rising cyber-threat volume and compliance mandates
    • 4.2.4 Edge-computing roll-outs demanding remote managed services
    • 4.2.5 Cyber-insurance prerequisites for 24/7 managed detection and response
    • 4.2.6 Sustainability and green-IT regulations driving managed power/cooling
  • 4.3 Market Restraints
    • 4.3.1 Persistent data-sovereignty and privacy regulations
    • 4.3.2 Multi-vendor integration and legacy interoperability challenges
    • 4.3.3 Vendor lock-in risk and high exit costs of long-term MSP contracts
    • 4.3.4 Talent shortages within MSPs limiting service-quality scalability
  • 4.4 Supply-Chain Analysis
  • 4.5 Regulatory Landscape
  • 4.6 Technological Outlook
  • 4.7 Porter's Five Forces Analysis
    • 4.7.1 Threat of New Entrants
    • 4.7.2 Bargaining Power of Buyers
    • 4.7.3 Bargaining Power of Suppliers
    • 4.7.4 Threat of Substitutes
    • 4.7.5 Competitive Rivalry
  • 4.8 Assesment of Macroeconomic Factors on the market

5 MARKET SIZE AND GROWTH FORECASTS (VALUE)

  • 5.1 By Deployment
    • 5.1.1 On-premise
    • 5.1.2 Cloud
      • 5.1.2.1 Public Cloud
      • 5.1.2.2 Private Cloud
      • 5.1.2.3 Hybrid Cloud
  • 5.2 By Service Type
    • 5.2.1 Managed Data Center
    • 5.2.2 Managed Security
    • 5.2.3 Managed Communications
    • 5.2.4 Managed Network
    • 5.2.5 Managed Infrastructure
    • 5.2.6 Managed Mobility
    • 5.2.7 Others
  • 5.3 By Enterprise Size
    • 5.3.1 Small and Medium Enterprises (SMEs)
    • 5.3.2 Large Enterprises
  • 5.4 By End-user Vertical
    • 5.4.1 BFSI
    • 5.4.2 IT and Telecommunication
    • 5.4.3 Healthcare and Life Sciences
    • 5.4.4 Manufacturing
    • 5.4.5 Retail and E-commerce
    • 5.4.6 Government and Public Sector
    • 5.4.7 Energy and Utilities
    • 5.4.8 Media and Entertainment
    • 5.4.9 Others (Education, Non-Profit)
  • 5.5 By Geography
    • 5.5.1 North America
      • 5.5.1.1 United States
      • 5.5.1.2 Canada
      • 5.5.1.3 Mexico
    • 5.5.2 South America
      • 5.5.2.1 Brazil
      • 5.5.2.2 Argentina
      • 5.5.2.3 Rest of South America
    • 5.5.3 Europe
      • 5.5.3.1 Germany
      • 5.5.3.2 United Kingdom
      • 5.5.3.3 France
      • 5.5.3.4 Italy
      • 5.5.3.5 Spain
      • 5.5.3.6 Rest of Europe
    • 5.5.4 Asia-Pacific
      • 5.5.4.1 China
      • 5.5.4.2 Japan
      • 5.5.4.3 India
      • 5.5.4.4 South Korea
      • 5.5.4.5 Southeast Asia
      • 5.5.4.6 Rest of Asia-Pacific
    • 5.5.5 Middle East and Africa
      • 5.5.5.1 Middle East
        • 5.5.5.1.1 Saudi Arabia
        • 5.5.5.1.2 United Arab Emirates
        • 5.5.5.1.3 Turkey
        • 5.5.5.1.4 Rest of Middle East
      • 5.5.5.2 Africa
        • 5.5.5.2.1 South Africa
        • 5.5.5.2.2 Nigeria
        • 5.5.5.2.3 Egypt
        • 5.5.5.2.4 Rest of Africa

6 COMPETITIVE LANDSCAPE

  • 6.1 Market Concentration
  • 6.2 Strategic Moves
  • 6.3 Market Share Analysis
  • 6.4 Company Profiles (includes Global level Overview, Market level overview, Core Segments, Financials as available, Strategic Information, Market Rank/Share for key companies, Products and Services, and Recent Developments)
    • 6.4.1 IBM Corporation
    • 6.4.2 Cisco Systems Inc.
    • 6.4.3 Fujitsu Ltd
    • 6.4.4 ATandT Inc.
    • 6.4.5 Hewlett Packard Enterprise (HPE)
    • 6.4.6 Microsoft Corporation
    • 6.4.7 Verizon Communications Inc.
    • 6.4.8 Dell Technologies Inc.
    • 6.4.9 Nokia Corporation
    • 6.4.10 Deutsche Telekom AG (T-Systems)
    • 6.4.11 Rackspace Technology Inc.
    • 6.4.12 Tata Consultancy Services Ltd
    • 6.4.13 Wipro Ltd
    • 6.4.14 Accenture plc
    • 6.4.15 Capgemini SE
    • 6.4.16 HCL Technologies Ltd
    • 6.4.17 Cognizant Technology Solutions
    • 6.4.18 NTT Data Corp.
    • 6.4.19 DXC Technology Co.
    • 6.4.20 Lumen Technologies Inc.
    • 6.4.21 Orange Business Services

7 MARKET OPPORTUNITIES AND FUTURE OUTLOOK

  • 7.1 White-space and Unmet-need Assessment