印度零售银行全球市场评估：按服务、类型、最终用户、地区、机会、预测，2018-2032 年

印度零售银行市场规模预计将从2025年的10亿美元成长到2032年的2,733.8亿美元，预测期内复合年增长率为158.99%。市场驱动因素包括城市化、可支配收入增加、技术进步以及政府为改善金融服务的取得和使用所做的努力。由于不断变化的消费者偏好、经济趋势和监管发展，印度零售银行市场呈现成长趋势。

印度零售银行市场是指印度金融业直接向个人消费者和中小企业提供各种银行服务的部门。我们提供各种金融产品和服务，以满足客户的个人和企业银行需求。这些服务包括储蓄帐户、支票帐户、贷款、抵押贷款、信用卡、金融卡、个人财务管理以及提供网路银行和行动银行应用程式等电子银行选项。

在智慧型手机和行动网路普及的推动下，印度零售银行市场正在快速成长。许多消费者，尤其是千禧世代和 Z 世代，正在寻求一种无摩擦、数位优先的银行体验，透过智慧型手机为他们带来便利。

该报告研究了印度零售银行市场，并提供了市场概况，包括按服务、类型、最终用户、地区和市场参与者概况划分的趋势。

目录

第1章 专案范围与定义

第2章 研究方法

第3章 执行摘要

第4章 客户回馈

第5章 2018-2032 印度零售银行市场展望

• 市场规模分析与预测
• 市占率分析及预测
• 2024 年市场地图分析
  • 按服务
  • 按类型
  • 按最终用户
  • 按地区

第6章供需分析

第7章 价值链分析

第8章波特五力分析

第9章 PESTLE分析<

第10章 利率分析

第11章 市场动态

第12章 市场趋势和发展

第13章 案例研究

第14章 竞争格局

• 前5名市场领导者的竞争矩阵
• 前5名参与企业SWOT分析
• 市场前10名主要参与者的现状
  • State Bank of India
  • HDFC Bank Limited
  • ICICI Bank Limited
  • Axis Bank Ltd
  • Kotak Mahindra Bank Ltd
  • Punjab National Bank

第15章 战略建议

第16章 查询及免责声明

Indian retail banking market is projected to witness a CAGR of 158.99% during the forecast period FY2024-FY2032, growing from USD billion in FY2025 to USD 273.38 billion in FY2032. Key drivers for the market include urbanization, rising disposable incomes, advances in technology, and government initiatives toward improvement in access to and inclusion of financial services. It is due to the evolving consumer preference, economic trends, and regulatory development that the growth of India retail banking market is inclined to take shape.

The India retail banking market refers to the sector within the Indian financial industry that renders many diverse banking services directly to individual consumers and small businesses. It provides different financial products and services that may be made according to the personal and business banking needs of customers. These services include the provision of savings accounts, checking accounts, loans, mortgages, credit cards, debit cards, personal financial management, and e-banking options such as online banking and mobile banking applications.

In May 2024, HDFC Bank, the country's leading private sector bank, announced the launch of PIXEL. It is formulated for a generation characterized by digital fluency, unique preferences, and distinct financial behaviors. HDFC's first end-to-end mobile app-based, customizable, DIY digital card range is exclusively available for digital natives.

Widespread Use of Smartphones to Drive Market Growth

The country's retail banking market is recording exponential growth, driven by the deepening penetration of smartphones and mobile internet in India. Most consumers, especially millennials and Gen Z, are looking for frictionless and digital-first experiences in banking that bring convenience to their fingertips through their smartphones. Banks have turned to innovative digital technologies and banking-as-a-service models that offer a wide array of retail banking with products and services fully digitized. The growth of digital-only neobanks has further accelerated the shift into mobile and online banking. Technologies such as biometrics and blockchain further provide enhanced data security. The future of the India retail banking market is poised to be digital-centric.

In March 2023, Airtel collaborated with India Post Payments Bank to announce the launch of WhatsApp Banking Services for IPPB customers in Delhi.

Growing Middle Class to Drive Market Expansion

The growth of the middle class, coupled with their rising disposable incomes, is one of the biggest drivers of growth for the retail banking market in India. The emerging middle class is generating demand for traditional banking products, such as savings accounts, loans, and credit cards, along with increasingly sophisticated financial services, such as digital banking and wealth management. Banks are further innovating their products and delivery channels to suit the requirements of the middle class, which has discretionary spending. The exponential growth of the middle class has now made the Indian retail banking market attractive and an important strategic priority for both domestic and global financial institutions.

In July 2024, SBI rolled out the Amrit Vrishti scheme, which renders a competitive interest rate of 7.25 percent on 444-day deposits with an additional 0.50 percent for senior citizens. The scheme will open from July 15, 2024, to March 31, 2025.

Private Sector Banks to Dominate the Retail Banking Market

Private sector banks hold the largest share in the India retail banking market. It can be attributed to its adeptness in adopting the changing dynamics and responsiveness of market conditions. The private sector encompasses a diverse range of banks and financial institutions that compete against each other to build a strong presence in the market. The ability to invest in infrastructure, technology, and promotional activities is usually higher in private banks, leading to the development of various innovative products and services that help attract customers. Fierce competition among private banks compels them to regularly improve the product basket, provide better customer experience, and strengthen the overall value proposition, thus underpinning a dominant position and superiority in the market.

In November 2023, HDFC Bank rolled out a digital platform called XpressWay, comprising more than 30 banking products and 14 services, purposed to deliver a fast, seamless, paperless, and DIY customer experience. It facilitates instant access to pre-approved offers, smooth account opening, enhanced security, and personalized assistance for existing and new customers.

Future Market Scenario (FY2025 - FY2032F)

In recent years, the banking sector has undergone many changes due to the emergence of FinTech, changing customer expectations, fierce competition, and the IT revolution. It had led to the adoption of various innovative products by the banks.

Banks are moving onto the path of digital transformation to ensure better customer experience, reduced operating costs, and lower banking transaction costs. On the contrary, internet banking and mobile banking are rapidly growing sectors.

Harnessing AI and voice assistants for personalized and contextualized services is expected to modify the face of the banking system. Biometric technology, together with KYC, will make it more secure.

Key Players Landscape and Outlook

The key player landscape of the retail banking market is a mix of traditional banks and new fintech players. The leading nationalized banks have an edge with their extensive branch networks, closer customer relationships, and overall solid digital capability. They are at the forefront of innovation, developing products such as UPI-ATM service or digitizing agricultural lending. Along with the traditional banks, the Indian fintech space has seen fast growth, wherein players such as Paytm, PhonePe, and Google Pay are gaining significant traction in the digital payments and lending space.

In February 2024, IREDA and Punjab National Bank signed a Memorandum of Understanding (MoU) to jointly finance renewable energy projects all over India. It would primarily allow joint lending and loan syndication for any project linked to renewable energy and provide robust financial support.

Table of Contents

1. Project Scope and Definitions

2. Research Methodology

3. Executive Summary

4. Voice of Customer

• 4.1. Product and Market Intelligence
• 4.2. Factors Considered in Purchase Decisions
  • 4.2.1. Account Type and Features
  • 4.2.2. IT Infrastructure Compatibility
  • 4.2.3. Interest Rates
  • 4.2.4. Branch and ATM Availability
  • 4.2.5. After-Sales Support
  • 4.2.6. Digital Banking Services
• 4.3. Consideration of Privacy and Regulations
• 4.4. Loan and Credit Options

5. India Retail Banking Market Outlook, FY2018-FY2032F

• 5.1. Market Size Analysis & Forecast
  • 5.1.1. By Value
• 5.2. Market Share Analysis & Forecast
  • 5.2.1. By Service
    • 5.2.1.1. Saving Account
    • 5.2.1.2. Current Account
    • 5.2.1.3. Debit Card
    • 5.2.1.4. Credit Card
    • 5.2.1.5. Loan
    • 5.2.1.6. Others
  • 5.2.2. By Type
    • 5.2.2.1. Public Sector Banks
    • 5.2.2.2. Private Sector Banks
    • 5.2.2.3. Foreign Banks
    • 5.2.2.4. Community Development Banks
    • 5.2.2.5. Non-banking Financial Companies
  • 5.2.3. By End-user
    • 5.2.3.1. Individuals
    • 5.2.3.2. Corporate
  • 5.2.4. By Region
    • 5.2.4.1. North
    • 5.2.4.2. East
    • 5.2.4.3. West and Central
    • 5.2.4.4. South
  • 5.2.5. By Company Market Share Analysis (Top 5 Companies and Others - By Value, FY2024)
• 5.3. Market Map Analysis, FY2024
  • 5.3.1. By Service
  • 5.3.2. By Type
  • 5.3.3. By End-user
  • 5.3.4. By Region

6. Demand Supply Analysis

7. Value Chain Analysis

8. Porter's Five Forces Analysis

9. PESTLE Analysis

10. Interest Rate Analysis

11. Market Dynamics

• 11.1. Market Drivers
• 11.2. Market Challenges

12. Market Trends and Developments

13. Case Studies

14. Competitive Landscape

• 14.1. Competition Matrix of Top 5 Market Leaders
• 14.2. SWOT Analysis for Top 5 Players
• 14.3. Key Players Landscape for Top 10 Market Players
  • 14.3.1. State Bank of India
    • 14.3.1.1. Company Details
    • 14.3.1.2. Key Management Personnel
    • 14.3.1.3. Products and Services
    • 14.3.1.4. Financials (As Reported)
    • 14.3.1.5. Key Market Focus and Geographical Presence
    • 14.3.1.6. Recent Developments/Collaborations/Partnerships/Mergers and Acquisition
  • 14.3.2. HDFC Bank Limited
  • 14.3.3. ICICI Bank Limited
  • 14.3.4. Axis Bank Ltd
  • 14.3.5. Kotak Mahindra Bank Ltd
  • 14.3.6. Punjab National Bank

Companies mentioned above DO NOT hold any order as per market share and can be changed as per information available during research work.

15. Strategic Recommendations

16. About Us and Disclaimer

List of Tables

• Table 1. Pricing Analysis of Products from Key Players
• Table 2. Competition Matrix of Top 5 Market Leaders
• Table 3. Mergers & Acquisitions/ Joint Ventures (If Applicable)
• Table 4. About Us - Regions and Countries Where We Have Executed Client Projects

List of Figures

• Figure 1. India Retail Banking Market, By Value, In USD Billion, FY2018-FY2032F
• Figure 2. India Retail Banking Market Share (%), By Service, FY2018-FY2032F
• Figure 3. India Retail Banking Market Share (%), By Type, FY2018-FY2032F
• Figure 4. India Retail Banking Market Share (%), By End-user, FY2018-FY2032F
• Figure 5. India Retail Banking Market Share (%), By Region, FY2018-FY2032F
• Figure 6. By Service Map-Market Size (USD Billion) & Growth Rate (%), FY2024
• Figure 7. By Type Map-Market Size (USD Billion) & Growth Rate (%), FY2024
• Figure 8. By End-user Map-Market Size (USD Billion) & Growth Rate (%), FY2024
• Figure 9. By Region Map-Market Size (USD Billion) & Growth Rate (%), FY2024