市场调查报告书
商品编码
1518779
全球人工智慧行销市场2024-2031Global AI in Marketing Market 2024-2031 |
行销中的人工智慧市场规模、份额和趋势分析报告,按组件(软体和服务)、部署(本地和云端)、应用程式(社交媒体广告、搜寻引擎行销、虚拟助理、销售和行销自动化、分析平台等)和最终用户(BFSI、零售、消费品、媒体和娱乐、IT 和电信等)预测期(2024-2031)
行销市场中的人工智慧 (AI) 预计在预测期内(2024-2031 年)复合年增长率将达到 15.5%。市场成长归因于对基于人工智慧的营销和销售解决方案的需求不断增长、社交媒体广告使用的扩大以及以客户为中心的营销方法的日益使用。根据《2023年人工智慧指数报告》,2022年全球人工智慧私人投资为919亿美元。 2022年,人工智慧民间投资金额是2013年的18倍。 2022年,对美国的投资金额为474亿美元,约为第二高国家中国投资金额(134亿美元)的3.5倍。
AI in Marketing Market Size, Share & Trends Analysis Report by Component (Software, and Services), by Deployment (On-Premises, and Cloud), by Application (Social Media Advertising, Search Engine Marketing, Virtual Assistant, Sales & Marketing Automation, Analytics Platform, and Others), and by End-User (BFSI, Retail, Consumer Goods, Media & Entertainment, IT & Telecommunications, and Others) Forecast Period (2024-2031)
Artificial intelligence (AI) in marketing market is anticipated to grow at a significant CAGR of 15.5% during the forecast period (2024-2031). The market growth is attributed to the growing demand for Al-based marketing and sales solutions, the expanding usage of social media for advertising, and the growing use of customer-centric marketing methods. According to the Artificial Intelligence Index Report 2023, the global AI private investment was $91.9 billion in 2022. During the last decade, AI investment has significantly increased. In 2022, the amount of private investment in AI was 18 times greater than it was in 2013. The US led the global in terms of the total amount of AI private investment. In 2022, the $47.4 billion invested in the US was roughly 3.5 times the amount invested in the next highest country, China ($13.4 billion).
Market Dynamics
Growing Personalization and Higher Customer Expectations
Personalization with AI is about creating fully customized, end-to-end journeys for every single lead and customer, not just about changing content fields or segmenting and targeting audience groups. The application of behavioral triggers in automated flows, content creation, predictive analytics, and enhanced internet connectivity for companies with physical locations. Although it is still a way off, actual one-to-one personalization at this level is growing increasingly conceivable. To increase the engagement of advertisements in a crowded and competitive market, marketing has started utilizing sophisticated AI technologies.
Market Segmentation
Software is Projected to Hold the Largest Segment
The software segment is expected to hold the largest share of the market. The primary factors supporting the growth include the growing usage of AI software in a variety of applications, such as smartphone assistants, and speech and picture recognition apps on social networks. AI marketing software is used to generate automated judgments. Furthermore, data that has been gathered, examined, and interpreted in light of market trends is the basis for decisions. Such software AI tools offer to maximize the effectiveness and engagement of email marketing campaigns and initiatives. In March 2024, Copy.ai introduced First Ever GTM AI Platform that unifies data, workflows, and tooling for go-to-market teams to achieve sustainable revenue growth and increased profitability. Copy.ai promises to eliminate GTM Bloat by automating repetitive, mundane tasks for sales, marketing, and operations teams. Such developments are further contributing to the growth of this market segment.
IT & Telecommunications Segment to Hold a Considerable Market Share
The IT & telecommunications segment is expected to hold a considerable share of the market. The factors supporting segment growth include the growing demand for data-driven and customized marketing solutions in the IT & telecom sectors. The sector offers other businesses AI-powered marketing solutions and leverages AI technologies to enhance its marketing initiatives. The market players are also expanding marketing solutions for better customer service, network optimization, and predictive maintenance of telecom networks. For instance, in February 2024, Rakuten and OpenAI collaborated to deliver innovative AI Tools for Telecom. Rakuten AI enhances operators' ability to detect and resolve network issues in near real-time, enabling more responsive and adaptive network operations while improving service reliability and performance for customers.
Global AI in marketing market is further segmented based on geography including North America (the US, and Canada), Europe (the UK, Italy, Spain, Germany, France, and the Rest of Europe), Asia-Pacific (India, China, Japan, South Korea, and Rest of Asia-Pacific), and the Rest of the World (the Middle East & Africa, and Latin America).
Growing Demand for AI in Marketing in Asia-Pacific
North America Holds Major Market Share
The market growth is attributed to the high adoption of AI in marketing across several industries such as retail, BFSI, healthcare, and automotive. Marketing tech companies in the area are aware of the exciting opportunities AI in marketing presents. Furthermore, AI is being heavily used in the region by both large and small businesses. Market players offering improved digital marketing ROI, customer experiences, and call conversion rates. For instance, in October 2023, Invoca introduced game-changing conversation intelligence AI innovations to transform digital marketing and contact centers. Invoca AI enables digital marketing and contact center teams to collaborate in driving revenue growth. Additionally, Invoca introduced Topic Explorer and GPT Call Analysis as part of Invoca Labs, along with several other AI innovations.
The major companies serving AI in marketing market include Amazon Web Services, Inc., Google LLC, IBM Corp., Microsoft Corp., and NVIDIA Corp. among others. The market players are increasingly focusing on business expansion and product development by applying strategies such as collaborations, mergers, and acquisitions to stay competitive in the market.
Recent Development