老年生活：安全和独立的技术

零售商、服务提供商和设备製造商正在扩大技术解决方案的市场，帮助老年人在自己的家中安全舒适地生活。

本报告关注老年人生活安全和独立的技术，分析了 65 岁及以上老年人及其家庭照顾者现有和可能的独立生活需求，探讨了 PERS 和远程医疗解决方案的使用、态度和使用，并探讨了兴趣和潜在购买解决方案和服务。

内容

研究方法和定义

关键术语和定义

执行摘要

• 家庭看护者报告的独立生活解决方案的流行率
• 购买/采用生活独立支持设备的可能性
• 按技术采用细分市场划分的首选购买渠道
• 独立生活支持设备的主要功能：按居住类型

市场规模

• 家庭照顾者市场规模
• 家庭照顾者的年龄分布
• 面向家庭护理人员的新技术引进现状
• 看护对象的居住类型
• 看护对象的独立性
• 独立程度：按住房类型
• 受照护者的独立生活：按老年人年龄组划分
• 家庭护理人员为保护老年人而采取的行动
• 为保护老年人而采取的行动：由受照护者独立生活

为家庭看护者采用解决方案

• 家庭照顾者报告的独立生活解决方案渗透率
• 针对家庭看护者的解决方案重迭介绍
• 对独立生活解决方案的高度认知
• 50岁及以上老年人的认可度
• 使用独立生活解决方案：按护理对象的独立程度
• 接受独立生活支援措施者的居住形式
• 使用专业的养老服务

用户体验和偏好

• 对独立生活解决方案的满意度
• 与独立生活支持系统相关的技术和其他问题
• 所需的设置和支持
• 独立生活解决方案的重要特征：安全、健康、沟通和参与、家庭生活
• 独立生活解决方案的重要特征：按非看护者的住房类型

买家需求及购买渠道

• 购买和采用独立生活解决方案的可能性
• 购买解决方案的概率：按护理对象的年龄
• DIY包添加设备的优先级
• 您希望在 DIY 包中添加的前 10 种设备：按技术领域
• 在 DIY 套餐中添加的前 10 种设备：按护理对象的年龄
• 目前正在引进设备以支持独立生活的人的购买渠道
• 打算购买独立生活支持设备的人的未来购买渠道
• 独立生活配套设备优先采购渠道
• 采购渠道：按技术引进细分
• 为家庭照顾者采用独立生活解决方案的障碍

独立老人市场

• 老年人对独立生活解决方案的认知度高
• 个人使用独立生活解决方案
• 对独立生活解决方案的满意度
• 独立生活解决方案、个人使用问题
• 老年人独立生活解决方案的考虑现状
• 独立生活支援系统的偏好设定及支援状况
• 独立生活支持系统的首选购买渠道
• 家庭安防系统业主的首选购买渠道
• 不同年龄段的偏好差异
• 独立生活支持系统的首选提供商

远程医疗使用和偏好

• 对远程医疗/虚拟就诊服务的亲和力很高
• 老年远程医疗用户
• 在老年人中使用远程医疗方式
• 老年远程医疗服务频道
• 远程医疗功能对老年人的吸引力
• 远程医疗功能对护理人员选择的影响
• 在老年人中使用远程医疗的原因
• 为什么老年人使用远程医疗来接受护理？
• 消费者对老年人远程医疗质量的看法
• 老年人首选的远程医疗设备平台
• 通过远程医疗服务为老年人提供有吸引力的护理类型
• 老年人使用远程医疗的障碍

部署和使用 Connected Health 和 PERS

• 互联健康/医疗设备在老年人中的普及率
• 可穿戴品牌在老年人中的普及率
• 愿意为护理人员的与健康相关的可穿戴功能付费
• 有意为老年人的健康相关可穿戴功能付费

附录

SYNOPSIS:

Retailers, service providers, and device manufacturers are expanding the market of technology solutions that help seniors live safely and well in their homes. The research analyzes the existing and anticipated independent living needs among people ages 65 and older, as well as their family caregivers. It explores seniors' use of technology, attitudes towards and use of PERS and telehealth solutions, and tests interest and likelihood to buy selected solutions and services, including those enabled by smart home technologies and products.

Key questions addressed:

• What is the market for family caregiving solutions?

• What are the drivers and barriers of solution adoption?

• Which channels do consumers most prefer acquiring solutions from?

• What features and functionalities do family caregivers look for in solutions?

• How does the independent seniors market differ from the family caregiver market?

• How are seniors approaching the telehealth and connected health device markets?

ANALYST INSIGHT:

"Fragmentation is a key challenge in the independent living solutions market. Many family caregivers remain unfamiliar and uncertain as to which solutions are available, what they have to offer, and where they are available." - Kristen Hanich, Director, Research, Parks Associates.

Table of Contents

Survey Methodology and Definitions

Key Terms and Definitions

Executive Summary

• Family Caregiver Reported Penetration of Independent Living Solutions
• Likelihood of Buying or Hiring Independent Living Solutions
• Preferred Purchase Channel by Technology Adoption Segment
• Top Features of Independent Living Solutions by Loved One's Residence Type

Market Sizing

• Market Size of Family Caregivers
• Family Caregiver Age Distribution
• Family Caregiver New Technology Adoption
• Residence Type of Loved One
• Loved One's Independence
• Level of Independence by Residence Type
• Loved One's Independent Living by Seniors' Age Group
• Actions Taken to Protect Seniors by Family Caregivers
• Actions Taken to Protect Seniors by Loved One's Independent Living

Adoption of Family Caregiver Solutions

• Family Caregiver Reported Penetration of Independent Living Solutions
• Overlap in Family Caregiver Solutions Adoption
• High Familiarity with Independent Living Solutions
• Familiarity Among Those Age 50+
• Use of Independent Living Solutions by Loved One's Independent Level
• Residence Type of Independent Living Solution Recipient
• Use of Senior Care Professional Services

User Experience and Preferences

• Satisfaction with Independent Living Solutions
• Technical/Other Issues Encountered with Independent Living Solutions
• Preferred Set-Up and Support
• Valuable Features of Independent Living Solutions: Safety Features, Health Features, Communication & Engagement Features, Home Living Features
• Valuable Features of Independent Living Solutions by Loved One's Residence Type

Buyer Demand and Purchase Channels

• Likelihood of Buying or Hiring Independent Living Solutions
• Likelihood of Buying Solutions by Age of Loved One
• Preferred Devices Added in DIY Packages
• Top 10 Preferred Devices Added in DIY Packages by Technology Segment
• Top 10 Preferred Devices Added in DIY Packages by Age of Loved One
• Purchase Channel Among Current Independent Living Solutions Adopters
• Preferred Future Purchase Channel Among Independent Living Solution Intenders
• Preferred Purchase Channel for Independent Living Solutions
• Preferred Purchase Channel by Technology Adoption Segment
• Barriers to Independent Living Solution Adoption Among Family Caregivers

Independent Seniors Market

• High Familiarity with Independent Living Solutions Among Seniors' Age Group
• Personal Use of Independent Living Solutions
• Satisfaction with Independent Living Solution
• Problems Experienced with Independent Living Solution Personal Use
• Consideration for Independent Living Solutions Among Seniors
• Preferred Set Up and Support for Independent Living Solutions
• Independent Living System Preferred Purchase Channels
• Preferred Channels Among Home Security System Owner
• Age Group Differences in Preference
• Preferred Provider by Independent Living Solutions

Telehealth Use and Preferences

• High Familiarity with Telehealth/Virtual Visit Services
• Telehealth Users Among Seniors
• Use of Telehealth Modalities Among Seniors
• Telehealth Service Channels Among Seniors
• Appeal of Telehealth Capabilities Among Seniors
• Impact of Telehealth Capabilities on Choice of Care Provider
• Reason for Using Telehealth Among Seniors
• Reasons for Seeking Care via Telehealth Services Among Seniors
• Consumer Perception of Telehealth Service Quality Among Seniors
• Preferred Telehealth Device Platform by Seniors
• Appealing Care Type via Telehealth Services Among Seniors
• Barriers to Telehealth Use Among Seniors

Connected Health and PERS Adoption and Use

• Connected Health/Medical Device Adoption Among Seniors
• Wearables Brand Adoption Among Seniors
• Willingness to Pay for Health-Related Wearable Features Among Caregivers
• Willingness to Pay for Health-Related Wearable Features Among Seniors

Appendix