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市场调查报告书
商品编码
1858779

一体化客户关係管理软体：全球市场份额和排名、总销售额和需求预测（2025-2031 年）

All-in-One CRM Software - Global Market Share and Ranking, Overall Sales and Demand Forecast 2025-2031
出版日期: | 出版商: QYResearch | 英文 144 Pages | 商品交期: 2-3个工作天内

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2024 年全球一体化 CRM 软体市场规模预计为 250 亿美元，预计到 2031 年将达到 486.31 亿美元，在预测期（2025-2031 年）内以 11.0% 的复合年增长率增长。

一体化客户关係管理 (CRM) 软体是一种整合解决方案，使企业能够全面管理客户资讯、销售管道、行销宣传活动和客户支援营运。集中管理客户数据有助于优化沟通和服务，从而提升客户满意度和促进销售成长。近年来，一体化 CRM 软体市场的快速成长主要得益于数位转型的加速，尤其是云端运算、巨量资料和人工智慧 (AI) 技术的日趋成熟。企业，特别是中小企业，正在加速采用这些解决方案，以提高营运效率和市场竞争力。巨量资料和人工智慧的整合也增强了 CRM 软体的智慧化和自动化能力，使得越来越多的企业依赖这些系统来提升业务绩效。

一体化CRM软体市场的发展机会主要源自于以下几个因素：首先，数位转型浪潮推动了各行各业对智慧管理工具的需求。无论规模大小，企业都迫切需要高效率的工具来提升客户管理效率。其次，云端运算和巨量资料技术的进步，透过灵活的部署选项和精准的数据分析能力，使得更有效率的客户管理成为可能。此外，人工智慧技术的广泛应用也是市场成长的重要驱动力。人工智慧能够自动处理大量客户讯息，从而提高决策的准确性和效率。随着全球化进程的加快，跨国公司对多语言、多区域客户管理的需求也为CRM软体创造了新的市场机会。

儘管一体化CRM软体市场前景光明，但仍面临诸多挑战与风险。首先，随着市场竞争加剧，CRM软体供应商之间的竞争也日益激烈，频繁的价格战进一步挤压了利润空间。其次，对于部分中小企业而言，软体实施和维护的高昂成本仍是其采用该软体的主要障碍。此外，资料安全与隐私问题仍是企业选择CRM系统时的关键考量。随着全球资料保护要求的不断加强，确保客户资讯的安全已成为CRM软体供应商面临的重要挑战。此外，技术的快速发展也可能导致企业在短期内面临高昂的升级成本和技术支援负担。

一体化CRM软体的下游需求趋势呈现多元化和个人化的特征。首先，随着企业日益关注客户体验和服务质量，越来越多的企业开始关注CRM系统如何增强客户互动和沟通。其次，各产业的差异化需求推动了CRM软体的垂直化与客製化发展。例如，医疗保健、金融和教育等行业对CRM系统有着独特的需求，迫使供应商根据行业需求调整和优化其功能。此外，随着远距办公和全球协作的普及，企业对行动端和云端基础CRM系统的需求持续成长，进一步推动了CRM市场的发展。

本报告旨在按地区/国家、类型和应用对全球一体化 CRM 软体市场进行全面分析，重点关注总收入、市场份额和主要企业的排名。

本报告以收益为准，对一体化CRM软体市场规模、估算和预测进行了呈现，以2024年为基准年，并涵盖了2020年至2031年的历史数据和预测数据。报告采用定量和定性分析相结合的方法，帮助读者制定一体化CRM软体的业务和成长策略，评估市场竞争，分析自身在当前市场中的地位，并做出明智的商业决策。

市场区隔

公司

  • Zoho
  • Oracle
  • SAP
  • Salesforce
  • Zendesk
  • Funnel CRM
  • Capsule
  • Vtiger
  • Flowlu
  • 1CRM
  • BlueCamroo
  • WORKetc
  • TeamWave
  • LeadMaster
  • Hatchbuck
  • HubSpot
  • Yonyou
  • Microsoft Dynamics 365
  • Freshworks
  • Pipedrive
  • SugarCRM
  • Bitrix24
  • Kingdee

按类型分類的细分市场

  • 云端基础的
  • 本地部署

按公司规模划分

  • 小型企业
  • 大公司

应用领域

  • 金融业
  • 医疗保健
  • 製造业/建设业
  • 教育
  • 零售
  • 航太/国防
  • 石油、天然气和化工
  • TMT（科技、媒体与通讯）
  • 其他的

按地区

  • 北美洲
    • 美国
    • 加拿大
  • 亚太地区
    • 中国
    • 日本
    • 韩国
    • 东南亚
    • 印度
    • 澳洲
    • 亚太其他地区
  • 欧洲
    • 德国
    • 法国
    • 英国
    • 义大利
    • 荷兰
    • 北欧国家
    • 其他欧洲
  • 拉丁美洲
    • 墨西哥
    • 巴西
    • 其他拉丁美洲
  • 中东和非洲
    • 土耳其
    • 沙乌地阿拉伯
    • 阿拉伯聯合大公国
    • 其他中东和非洲地区

The global market for All-in-One CRM Software was estimated to be worth US$ 25000 million in 2024 and is forecast to a readjusted size of US$ 48631 million by 2031 with a CAGR of 11.0% during the forecast period 2025-2031.

All-in-One CRM (Customer Relationship Management) software is an integrated solution designed to help businesses manage customer information, sales pipelines, marketing campaigns, and customer support tasks comprehensively. By centralizing customer data, it helps businesses optimize communication and services, enhancing customer satisfaction and driving sales growth. In recent years, the rapid growth of the All-in-One CRM software market has been driven by the accelerated pace of digital transformation, particularly with the maturity of cloud computing, big data, and artificial intelligence (AI) technologies. Enterprises, especially small and medium-sized businesses, are increasingly adopting this solution to improve operational efficiency and market competitiveness. The incorporation of big data and AI has also led to the enhancement of CRM software's intelligent and automated capabilities, with more and more businesses relying on these systems to boost performance.

The development opportunities for the All-in-One CRM software market are mainly reflected in several aspects. First, the wave of digital transformation has driven the demand for intelligent management tools across businesses. Whether large enterprises or small and medium-sized businesses, there is an urgent need for efficient tools to improve customer management efficiency. Secondly, advancements in cloud computing and big data technology have enabled businesses to achieve more efficient customer management through flexible deployment options and precise data analysis capabilities. Additionally, the widespread application of AI technology is a key driver of market growth, as AI can automate the handling of large volumes of customer information, enhancing decision-making accuracy and efficiency. With the acceleration of globalization, multinational enterprises' demand for multi-language and multi-regional customer management has also created new market opportunities for CRM software.

Despite the promising outlook for the All-in-One CRM software market, it faces certain challenges and risks. Firstly, with increasing market competition, competition among CRM software vendors has intensified, leading to frequent price wars that further compress profit margins. Secondly, for some small and medium-sized businesses, the high software deployment and maintenance costs remain a major barrier to adoption. Moreover, data security and privacy concerns have become a significant worry when enterprises choose CRM systems. As global data protection requirements continue to tighten, ensuring the security of customer information has become an essential issue for CRM software vendors. Additionally, the rapid pace of technological iteration may pose high upgrade costs and technical support pressures for businesses in the short term.

The downstream demand trends for All-in-One CRM software are characterized by diversification and personalization. First, as businesses increasingly prioritize customer experience and service quality, more enterprises are focusing on how CRM systems can enhance interactions and communication with customers. Secondly, the differentiated needs across industries have driven CRM software towards more vertical and customized developments. For example, the healthcare, financial, and educational sectors have unique requirements for CRM systems, prompting vendors to adjust and optimize functionalities according to industry needs. Furthermore, with the rise of remote work and global collaboration, businesses' demand for mobile and cloud-based CRM systems continues to grow, further driving the development of the CRM market.

This report aims to provide a comprehensive presentation of the global market for All-in-One CRM Software, focusing on the total sales revenue, key companies market share and ranking, together with an analysis of All-in-One CRM Software by region & country, by Type, and by Application.

The All-in-One CRM Software market size, estimations, and forecasts are provided in terms of sales revenue ($ millions), considering 2024 as the base year, with history and forecast data for the period from 2020 to 2031. With both quantitative and qualitative analysis, to help readers develop business/growth strategies, assess the market competitive situation, analyze their position in the current marketplace, and make informed business decisions regarding All-in-One CRM Software.

Market Segmentation

By Company

  • Zoho
  • Oracle
  • SAP
  • Salesforce
  • Zendesk
  • Funnel CRM
  • Capsule
  • Vtiger
  • Flowlu
  • 1CRM
  • BlueCamroo
  • WORKetc
  • TeamWave
  • LeadMaster
  • Hatchbuck
  • HubSpot
  • Yonyou
  • Microsoft Dynamics 365
  • Freshworks
  • Pipedrive
  • SugarCRM
  • Bitrix24
  • Kingdee

Segment by Type

  • Cloud-based
  • On-premises

Segment by Company Size

  • SMEs
  • Large Enterprises

Segment by Application

  • Financial Sector
  • Healthcare
  • Manufacturing & Construction
  • Education
  • Retail
  • Aerospace and Defense
  • Oil Gas and Chemicals
  • TMT (Technology Media Telecom)
  • Others

By Region

  • North America
    • United States
    • Canada
  • Asia-Pacific
    • China
    • Japan
    • South Korea
    • Southeast Asia
    • India
    • Australia
    • Rest of Asia-Pacific
  • Europe
    • Germany
    • France
    • U.K.
    • Italy
    • Netherlands
    • Nordic Countries
    • Rest of Europe
  • Latin America
    • Mexico
    • Brazil
    • Rest of Latin America
  • Middle East & Africa
    • Turkey
    • Saudi Arabia
    • UAE
    • Rest of MEA

Chapter Outline

Chapter 1: Introduces the report scope of the report, global total market size. This chapter also provides the market dynamics, latest developments of the market, the driving factors and restrictive factors of the market, the challenges and risks faced by manufacturers in the industry, and the analysis of relevant policies in the industry.

Chapter 2: Detailed analysis of All-in-One CRM Software company competitive landscape, revenue market share, latest development plan, merger, and acquisition information, etc.

Chapter 3: Provides the analysis of various market segments by Type, covering the market size and development potential of each market segment, to help readers find the blue ocean market in different market segments.

Chapter 4: Provides the analysis of various market segments by Application, covering the market size and development potential of each market segment, to help readers find the blue ocean market in different downstream markets.

Chapter 5: Revenue of All-in-One CRM Software in regional level. It provides a quantitative analysis of the market size and development potential of each region and introduces the market development, future development prospects, market space, and market size of each country in the world.

Chapter 6: Revenue of All-in-One CRM Software in country level. It provides sigmate data by Type, and by Application for each country/region.

Chapter 7: Provides profiles of key players, introducing the basic situation of the main companies in the market in detail, including product revenue, gross margin, product introduction, recent development, etc.

Chapter 8: Analysis of industrial chain, including the upstream and downstream of the industry.

Chapter 9: Conclusion.

Table of Contents

1 Market Overview

  • 1.1 All-in-One CRM Software Product Introduction
  • 1.2 Global All-in-One CRM Software Market Size Forecast (2020-2031)
  • 1.3 All-in-One CRM Software Market Trends & Drivers
    • 1.3.1 All-in-One CRM Software Industry Trends
    • 1.3.2 All-in-One CRM Software Market Drivers & Opportunity
    • 1.3.3 All-in-One CRM Software Market Challenges
    • 1.3.4 All-in-One CRM Software Market Restraints
  • 1.4 Assumptions and Limitations
  • 1.5 Study Objectives
  • 1.6 Years Considered

2 Competitive Analysis by Company

  • 2.1 Global All-in-One CRM Software Players Revenue Ranking (2024)
  • 2.2 Global All-in-One CRM Software Revenue by Company (2020-2025)
  • 2.3 Key Companies All-in-One CRM Software Manufacturing Base Distribution and Headquarters
  • 2.4 Key Companies All-in-One CRM Software Product Offered
  • 2.5 Key Companies Time to Begin Mass Production of All-in-One CRM Software
  • 2.6 All-in-One CRM Software Market Competitive Analysis
    • 2.6.1 All-in-One CRM Software Market Concentration Rate (2020-2025)
    • 2.6.2 Global 5 and 10 Largest Companies by All-in-One CRM Software Revenue in 2024
    • 2.6.3 Global Top Companies by Company Type (Tier 1, Tier 2, and Tier 3) & (based on the Revenue in All-in-One CRM Software as of 2024)
  • 2.7 Mergers & Acquisitions, Expansion

3 Segmentation by Type

  • 3.1 Introduction by Type
    • 3.1.1 Cloud-based
    • 3.1.2 On-premises
  • 3.2 Global All-in-One CRM Software Sales Value by Type
    • 3.2.1 Global All-in-One CRM Software Sales Value by Type (2020 VS 2024 VS 2031)
    • 3.2.2 Global All-in-One CRM Software Sales Value, by Type (2020-2031)
    • 3.2.3 Global All-in-One CRM Software Sales Value, by Type (%) (2020-2031)

4 Segmentation by Company Size

  • 4.1 Introduction by Company Size
    • 4.1.1 SMEs
    • 4.1.2 Large Enterprises
  • 4.2 Global All-in-One CRM Software Sales Value by Company Size
    • 4.2.1 Global All-in-One CRM Software Sales Value by Company Size (2020 VS 2024 VS 2031)
    • 4.2.2 Global All-in-One CRM Software Sales Value, by Company Size (2020-2031)
    • 4.2.3 Global All-in-One CRM Software Sales Value, by Company Size (%) (2020-2031)

5 Segmentation by Application

  • 5.1 Introduction by Application
    • 5.1.1 Financial Sector
    • 5.1.2 Healthcare
    • 5.1.3 Manufacturing & Construction
    • 5.1.4 Education
    • 5.1.5 Retail
    • 5.1.6 Aerospace and Defense
    • 5.1.7 Oil Gas and Chemicals
    • 5.1.8 TMT (Technology Media Telecom)
    • 5.1.9 Others
  • 5.2 Global All-in-One CRM Software Sales Value by Application
    • 5.2.1 Global All-in-One CRM Software Sales Value by Application (2020 VS 2024 VS 2031)
    • 5.2.2 Global All-in-One CRM Software Sales Value, by Application (2020-2031)
    • 5.2.3 Global All-in-One CRM Software Sales Value, by Application (%) (2020-2031)

6 Segmentation by Region

  • 6.1 Global All-in-One CRM Software Sales Value by Region
    • 6.1.1 Global All-in-One CRM Software Sales Value by Region: 2020 VS 2024 VS 2031
    • 6.1.2 Global All-in-One CRM Software Sales Value by Region (2020-2025)
    • 6.1.3 Global All-in-One CRM Software Sales Value by Region (2026-2031)
    • 6.1.4 Global All-in-One CRM Software Sales Value by Region (%), (2020-2031)
  • 6.2 North America
    • 6.2.1 North America All-in-One CRM Software Sales Value, 2020-2031
    • 6.2.2 North America All-in-One CRM Software Sales Value by Country (%), 2024 VS 2031
  • 6.3 Europe
    • 6.3.1 Europe All-in-One CRM Software Sales Value, 2020-2031
    • 6.3.2 Europe All-in-One CRM Software Sales Value by Country (%), 2024 VS 2031
  • 6.4 Asia Pacific
    • 6.4.1 Asia Pacific All-in-One CRM Software Sales Value, 2020-2031
    • 6.4.2 Asia Pacific All-in-One CRM Software Sales Value by Region (%), 2024 VS 2031
  • 6.5 South America
    • 6.5.1 South America All-in-One CRM Software Sales Value, 2020-2031
    • 6.5.2 South America All-in-One CRM Software Sales Value by Country (%), 2024 VS 2031
  • 6.6 Middle East & Africa
    • 6.6.1 Middle East & Africa All-in-One CRM Software Sales Value, 2020-2031
    • 6.6.2 Middle East & Africa All-in-One CRM Software Sales Value by Country (%), 2024 VS 2031

7 Segmentation by Key Countries/Regions

  • 7.1 Key Countries/Regions All-in-One CRM Software Sales Value Growth Trends, 2020 VS 2024 VS 2031
  • 7.2 Key Countries/Regions All-in-One CRM Software Sales Value, 2020-2031
  • 7.3 United States
    • 7.3.1 United States All-in-One CRM Software Sales Value, 2020-2031
    • 7.3.2 United States All-in-One CRM Software Sales Value by Type (%), 2024 VS 2031
    • 7.3.3 United States All-in-One CRM Software Sales Value by Application, 2024 VS 2031
  • 7.4 Europe
    • 7.4.1 Europe All-in-One CRM Software Sales Value, 2020-2031
    • 7.4.2 Europe All-in-One CRM Software Sales Value by Type (%), 2024 VS 2031
    • 7.4.3 Europe All-in-One CRM Software Sales Value by Application, 2024 VS 2031
  • 7.5 China
    • 7.5.1 China All-in-One CRM Software Sales Value, 2020-2031
    • 7.5.2 China All-in-One CRM Software Sales Value by Type (%), 2024 VS 2031
    • 7.5.3 China All-in-One CRM Software Sales Value by Application, 2024 VS 2031
  • 7.6 Japan
    • 7.6.1 Japan All-in-One CRM Software Sales Value, 2020-2031
    • 7.6.2 Japan All-in-One CRM Software Sales Value by Type (%), 2024 VS 2031
    • 7.6.3 Japan All-in-One CRM Software Sales Value by Application, 2024 VS 2031
  • 7.7 South Korea
    • 7.7.1 South Korea All-in-One CRM Software Sales Value, 2020-2031
    • 7.7.2 South Korea All-in-One CRM Software Sales Value by Type (%), 2024 VS 2031
    • 7.7.3 South Korea All-in-One CRM Software Sales Value by Application, 2024 VS 2031
  • 7.8 Southeast Asia
    • 7.8.1 Southeast Asia All-in-One CRM Software Sales Value, 2020-2031
    • 7.8.2 Southeast Asia All-in-One CRM Software Sales Value by Type (%), 2024 VS 2031
    • 7.8.3 Southeast Asia All-in-One CRM Software Sales Value by Application, 2024 VS 2031
  • 7.9 India
    • 7.9.1 India All-in-One CRM Software Sales Value, 2020-2031
    • 7.9.2 India All-in-One CRM Software Sales Value by Type (%), 2024 VS 2031
    • 7.9.3 India All-in-One CRM Software Sales Value by Application, 2024 VS 2031

8 Company Profiles

  • 8.1 Zoho
    • 8.1.1 Zoho Profile
    • 8.1.2 Zoho Main Business
    • 8.1.3 Zoho All-in-One CRM Software Products, Services and Solutions
    • 8.1.4 Zoho All-in-One CRM Software Revenue (US$ Million) & (2020-2025)
    • 8.1.5 Zoho Recent Developments
  • 8.2 Oracle
    • 8.2.1 Oracle Profile
    • 8.2.2 Oracle Main Business
    • 8.2.3 Oracle All-in-One CRM Software Products, Services and Solutions
    • 8.2.4 Oracle All-in-One CRM Software Revenue (US$ Million) & (2020-2025)
    • 8.2.5 Oracle Recent Developments
  • 8.3 SAP
    • 8.3.1 SAP Profile
    • 8.3.2 SAP Main Business
    • 8.3.3 SAP All-in-One CRM Software Products, Services and Solutions
    • 8.3.4 SAP All-in-One CRM Software Revenue (US$ Million) & (2020-2025)
    • 8.3.5 SAP Recent Developments
  • 8.4 Salesforce
    • 8.4.1 Salesforce Profile
    • 8.4.2 Salesforce Main Business
    • 8.4.3 Salesforce All-in-One CRM Software Products, Services and Solutions
    • 8.4.4 Salesforce All-in-One CRM Software Revenue (US$ Million) & (2020-2025)
    • 8.4.5 Salesforce Recent Developments
  • 8.5 Zendesk
    • 8.5.1 Zendesk Profile
    • 8.5.2 Zendesk Main Business
    • 8.5.3 Zendesk All-in-One CRM Software Products, Services and Solutions
    • 8.5.4 Zendesk All-in-One CRM Software Revenue (US$ Million) & (2020-2025)
    • 8.5.5 Zendesk Recent Developments
  • 8.6 Funnel CRM
    • 8.6.1 Funnel CRM Profile
    • 8.6.2 Funnel CRM Main Business
    • 8.6.3 Funnel CRM All-in-One CRM Software Products, Services and Solutions
    • 8.6.4 Funnel CRM All-in-One CRM Software Revenue (US$ Million) & (2020-2025)
    • 8.6.5 Funnel CRM Recent Developments
  • 8.7 Capsule
    • 8.7.1 Capsule Profile
    • 8.7.2 Capsule Main Business
    • 8.7.3 Capsule All-in-One CRM Software Products, Services and Solutions
    • 8.7.4 Capsule All-in-One CRM Software Revenue (US$ Million) & (2020-2025)
    • 8.7.5 Capsule Recent Developments
  • 8.8 Vtiger
    • 8.8.1 Vtiger Profile
    • 8.8.2 Vtiger Main Business
    • 8.8.3 Vtiger All-in-One CRM Software Products, Services and Solutions
    • 8.8.4 Vtiger All-in-One CRM Software Revenue (US$ Million) & (2020-2025)
    • 8.8.5 Vtiger Recent Developments
  • 8.9 Flowlu
    • 8.9.1 Flowlu Profile
    • 8.9.2 Flowlu Main Business
    • 8.9.3 Flowlu All-in-One CRM Software Products, Services and Solutions
    • 8.9.4 Flowlu All-in-One CRM Software Revenue (US$ Million) & (2020-2025)
    • 8.9.5 Flowlu Recent Developments
  • 8.10 1CRM
    • 8.10.1 1CRM Profile
    • 8.10.2 1CRM Main Business
    • 8.10.3 1CRM All-in-One CRM Software Products, Services and Solutions
    • 8.10.4 1CRM All-in-One CRM Software Revenue (US$ Million) & (2020-2025)
    • 8.10.5 1CRM Recent Developments
  • 8.11 BlueCamroo
    • 8.11.1 BlueCamroo Profile
    • 8.11.2 BlueCamroo Main Business
    • 8.11.3 BlueCamroo All-in-One CRM Software Products, Services and Solutions
    • 8.11.4 BlueCamroo All-in-One CRM Software Revenue (US$ Million) & (2020-2025)
    • 8.11.5 BlueCamroo Recent Developments
  • 8.12 WORKetc
    • 8.12.1 WORKetc Profile
    • 8.12.2 WORKetc Main Business
    • 8.12.3 WORKetc All-in-One CRM Software Products, Services and Solutions
    • 8.12.4 WORKetc All-in-One CRM Software Revenue (US$ Million) & (2020-2025)
    • 8.12.5 WORKetc Recent Developments
  • 8.13 TeamWave
    • 8.13.1 TeamWave Profile
    • 8.13.2 TeamWave Main Business
    • 8.13.3 TeamWave All-in-One CRM Software Products, Services and Solutions
    • 8.13.4 TeamWave All-in-One CRM Software Revenue (US$ Million) & (2020-2025)
    • 8.13.5 TeamWave Recent Developments
  • 8.14 LeadMaster
    • 8.14.1 LeadMaster Profile
    • 8.14.2 LeadMaster Main Business
    • 8.14.3 LeadMaster All-in-One CRM Software Products, Services and Solutions
    • 8.14.4 LeadMaster All-in-One CRM Software Revenue (US$ Million) & (2020-2025)
    • 8.14.5 LeadMaster Recent Developments
  • 8.15 Hatchbuck
    • 8.15.1 Hatchbuck Profile
    • 8.15.2 Hatchbuck Main Business
    • 8.15.3 Hatchbuck All-in-One CRM Software Products, Services and Solutions
    • 8.15.4 Hatchbuck All-in-One CRM Software Revenue (US$ Million) & (2020-2025)
    • 8.15.5 Hatchbuck Recent Developments
  • 8.16 HubSpot
    • 8.16.1 HubSpot Profile
    • 8.16.2 HubSpot Main Business
    • 8.16.3 HubSpot All-in-One CRM Software Products, Services and Solutions
    • 8.16.4 HubSpot All-in-One CRM Software Revenue (US$ Million) & (2020-2025)
    • 8.16.5 HubSpot Recent Developments
  • 8.17 Yonyou
    • 8.17.1 Yonyou Profile
    • 8.17.2 Yonyou Main Business
    • 8.17.3 Yonyou All-in-One CRM Software Products, Services and Solutions
    • 8.17.4 Yonyou All-in-One CRM Software Revenue (US$ Million) & (2020-2025)
    • 8.17.5 Yonyou Recent Developments
  • 8.18 Microsoft Dynamics 365
    • 8.18.1 Microsoft Dynamics 365 Profile
    • 8.18.2 Microsoft Dynamics 365 Main Business
    • 8.18.3 Microsoft Dynamics 365 All-in-One CRM Software Products, Services and Solutions
    • 8.18.4 Microsoft Dynamics 365 All-in-One CRM Software Revenue (US$ Million) & (2020-2025)
    • 8.18.5 Microsoft Dynamics 365 Recent Developments
  • 8.19 Freshworks
    • 8.19.1 Freshworks Profile
    • 8.19.2 Freshworks Main Business
    • 8.19.3 Freshworks All-in-One CRM Software Products, Services and Solutions
    • 8.19.4 Freshworks All-in-One CRM Software Revenue (US$ Million) & (2020-2025)
    • 8.19.5 Freshworks Recent Developments
  • 8.20 Pipedrive
    • 8.20.1 Pipedrive Profile
    • 8.20.2 Pipedrive Main Business
    • 8.20.3 Pipedrive All-in-One CRM Software Products, Services and Solutions
    • 8.20.4 Pipedrive All-in-One CRM Software Revenue (US$ Million) & (2020-2025)
    • 8.20.5 Pipedrive Recent Developments
  • 8.21 SugarCRM
    • 8.21.1 SugarCRM Profile
    • 8.21.2 SugarCRM Main Business
    • 8.21.3 SugarCRM All-in-One CRM Software Products, Services and Solutions
    • 8.21.4 SugarCRM All-in-One CRM Software Revenue (US$ Million) & (2020-2025)
    • 8.21.5 SugarCRM Recent Developments
  • 8.22 Bitrix24
    • 8.22.1 Bitrix24 Profile
    • 8.22.2 Bitrix24 Main Business
    • 8.22.3 Bitrix24 All-in-One CRM Software Products, Services and Solutions
    • 8.22.4 Bitrix24 All-in-One CRM Software Revenue (US$ Million) & (2020-2025)
    • 8.22.5 Bitrix24 Recent Developments
  • 8.23 Kingdee
    • 8.23.1 Kingdee Profile
    • 8.23.2 Kingdee Main Business
    • 8.23.3 Kingdee All-in-One CRM Software Products, Services and Solutions
    • 8.23.4 Kingdee All-in-One CRM Software Revenue (US$ Million) & (2020-2025)
    • 8.23.5 Kingdee Recent Developments

9 Industry Chain Analysis

  • 9.1 All-in-One CRM Software Industrial Chain
  • 9.2 All-in-One CRM Software Upstream Analysis
    • 9.2.1 Key Raw Materials
    • 9.2.2 Raw Materials Key Suppliers
    • 9.2.3 Manufacturing Cost Structure
  • 9.3 Midstream Analysis
  • 9.4 Downstream Analysis (Customers Analysis)
  • 9.5 Sales Model and Sales Channels
    • 9.5.1 All-in-One CRM Software Sales Model
    • 9.5.2 Sales Channel
    • 9.5.3 All-in-One CRM Software Distributors

10 Research Findings and Conclusion

11 Appendix

  • 11.1 Research Methodology
    • 11.1.1 Methodology/Research Approach
      • 11.1.1.1 Research Programs/Design
      • 11.1.1.2 Market Size Estimation
      • 11.1.1.3 Market Breakdown and Data Triangulation
    • 11.1.2 Data Source
      • 11.1.2.1 Secondary Sources
      • 11.1.2.2 Primary Sources
  • 11.2 Author Details
  • 11.3 Disclaimer

List of Tables

  • Table 1. All-in-One CRM Software Market Trends
  • Table 2. All-in-One CRM Software Market Drivers & Opportunity
  • Table 3. All-in-One CRM Software Market Challenges
  • Table 4. All-in-One CRM Software Market Restraints
  • Table 5. Global All-in-One CRM Software Revenue by Company (2020-2025) & (US$ Million)
  • Table 6. Global All-in-One CRM Software Revenue Market Share by Company (2020-2025)
  • Table 7. Key Companies All-in-One CRM Software Manufacturing Base Distribution and Headquarters
  • Table 8. Key Companies All-in-One CRM Software Product Type
  • Table 9. Key Companies Time to Begin Mass Production of All-in-One CRM Software
  • Table 10. Global All-in-One CRM Software Companies Market Concentration Ratio (CR5 and HHI)
  • Table 11. Global Top Companies by Company Type (Tier 1, Tier 2, and Tier 3) & (based on the Revenue in All-in-One CRM Software as of 2024)
  • Table 12. Mergers & Acquisitions, Expansion Plans
  • Table 13. Global All-in-One CRM Software Sales Value by Type: 2020 VS 2024 VS 2031 (US$ Million)
  • Table 14. Global All-in-One CRM Software Sales Value by Type (2020-2025) & (US$ Million)
  • Table 15. Global All-in-One CRM Software Sales Value by Type (2026-2031) & (US$ Million)
  • Table 16. Global All-in-One CRM Software Sales Market Share in Value by Type (2020-2025)
  • Table 17. Global All-in-One CRM Software Sales Market Share in Value by Type (2026-2031)
  • Table 18. Global All-in-One CRM Software Sales Value by Company Size: 2020 VS 2024 VS 2031 (US$ Million)
  • Table 19. Global All-in-One CRM Software Sales Value by Company Size (2020-2025) & (US$ Million)
  • Table 20. Global All-in-One CRM Software Sales Value by Company Size (2026-2031) & (US$ Million)
  • Table 21. Global All-in-One CRM Software Sales Market Share in Value by Company Size (2020-2025)
  • Table 22. Global All-in-One CRM Software Sales Market Share in Value by Company Size (2026-2031)
  • Table 23. Global All-in-One CRM Software Sales Value by Application: 2020 VS 2024 VS 2031 (US$ Million)
  • Table 24. Global All-in-One CRM Software Sales Value by Application (2020-2025) & (US$ Million)
  • Table 25. Global All-in-One CRM Software Sales Value by Application (2026-2031) & (US$ Million)
  • Table 26. Global All-in-One CRM Software Sales Market Share in Value by Application (2020-2025)
  • Table 27. Global All-in-One CRM Software Sales Market Share in Value by Application (2026-2031)
  • Table 28. Global All-in-One CRM Software Sales Value by Region, (2020 VS 2024 VS 2031) & (US$ Million)
  • Table 29. Global All-in-One CRM Software Sales Value by Region (2020-2025) & (US$ Million)
  • Table 30. Global All-in-One CRM Software Sales Value by Region (2026-2031) & (US$ Million)
  • Table 31. Global All-in-One CRM Software Sales Value by Region (2020-2025) & (%)
  • Table 32. Global All-in-One CRM Software Sales Value by Region (2026-2031) & (%)
  • Table 33. Key Countries/Regions All-in-One CRM Software Sales Value Growth Trends, (US$ Million): 2020 VS 2024 VS 2031
  • Table 34. Key Countries/Regions All-in-One CRM Software Sales Value, (2020-2025) & (US$ Million)
  • Table 35. Key Countries/Regions All-in-One CRM Software Sales Value, (2026-2031) & (US$ Million)
  • Table 36. Zoho Basic Information List
  • Table 37. Zoho Description and Business Overview
  • Table 38. Zoho All-in-One CRM Software Products, Services and Solutions
  • Table 39. Revenue (US$ Million) in All-in-One CRM Software Business of Zoho (2020-2025)
  • Table 40. Zoho Recent Developments
  • Table 41. Oracle Basic Information List
  • Table 42. Oracle Description and Business Overview
  • Table 43. Oracle All-in-One CRM Software Products, Services and Solutions
  • Table 44. Revenue (US$ Million) in All-in-One CRM Software Business of Oracle (2020-2025)
  • Table 45. Oracle Recent Developments
  • Table 46. SAP Basic Information List
  • Table 47. SAP Description and Business Overview
  • Table 48. SAP All-in-One CRM Software Products, Services and Solutions
  • Table 49. Revenue (US$ Million) in All-in-One CRM Software Business of SAP (2020-2025)
  • Table 50. SAP Recent Developments
  • Table 51. Salesforce Basic Information List
  • Table 52. Salesforce Description and Business Overview
  • Table 53. Salesforce All-in-One CRM Software Products, Services and Solutions
  • Table 54. Revenue (US$ Million) in All-in-One CRM Software Business of Salesforce (2020-2025)
  • Table 55. Salesforce Recent Developments
  • Table 56. Zendesk Basic Information List
  • Table 57. Zendesk Description and Business Overview
  • Table 58. Zendesk All-in-One CRM Software Products, Services and Solutions
  • Table 59. Revenue (US$ Million) in All-in-One CRM Software Business of Zendesk (2020-2025)
  • Table 60. Zendesk Recent Developments
  • Table 61. Funnel CRM Basic Information List
  • Table 62. Funnel CRM Description and Business Overview
  • Table 63. Funnel CRM All-in-One CRM Software Products, Services and Solutions
  • Table 64. Revenue (US$ Million) in All-in-One CRM Software Business of Funnel CRM (2020-2025)
  • Table 65. Funnel CRM Recent Developments
  • Table 66. Capsule Basic Information List
  • Table 67. Capsule Description and Business Overview
  • Table 68. Capsule All-in-One CRM Software Products, Services and Solutions
  • Table 69. Revenue (US$ Million) in All-in-One CRM Software Business of Capsule (2020-2025)
  • Table 70. Capsule Recent Developments
  • Table 71. Vtiger Basic Information List
  • Table 72. Vtiger Description and Business Overview
  • Table 73. Vtiger All-in-One CRM Software Products, Services and Solutions
  • Table 74. Revenue (US$ Million) in All-in-One CRM Software Business of Vtiger (2020-2025)
  • Table 75. Vtiger Recent Developments
  • Table 76. Flowlu Basic Information List
  • Table 77. Flowlu Description and Business Overview
  • Table 78. Flowlu All-in-One CRM Software Products, Services and Solutions
  • Table 79. Revenue (US$ Million) in All-in-One CRM Software Business of Flowlu (2020-2025)
  • Table 80. Flowlu Recent Developments
  • Table 81. 1CRM Basic Information List
  • Table 82. 1CRM Description and Business Overview
  • Table 83. 1CRM All-in-One CRM Software Products, Services and Solutions
  • Table 84. Revenue (US$ Million) in All-in-One CRM Software Business of 1CRM (2020-2025)
  • Table 85. 1CRM Recent Developments
  • Table 86. BlueCamroo Basic Information List
  • Table 87. BlueCamroo Description and Business Overview
  • Table 88. BlueCamroo All-in-One CRM Software Products, Services and Solutions
  • Table 89. Revenue (US$ Million) in All-in-One CRM Software Business of BlueCamroo (2020-2025)
  • Table 90. BlueCamroo Recent Developments
  • Table 91. WORKetc Basic Information List
  • Table 92. WORKetc Description and Business Overview
  • Table 93. WORKetc All-in-One CRM Software Products, Services and Solutions
  • Table 94. Revenue (US$ Million) in All-in-One CRM Software Business of WORKetc (2020-2025)
  • Table 95. WORKetc Recent Developments
  • Table 96. TeamWave Basic Information List
  • Table 97. TeamWave Description and Business Overview
  • Table 98. TeamWave All-in-One CRM Software Products, Services and Solutions
  • Table 99. Revenue (US$ Million) in All-in-One CRM Software Business of TeamWave (2020-2025)
  • Table 100. TeamWave Recent Developments
  • Table 101. LeadMaster Basic Information List
  • Table 102. LeadMaster Description and Business Overview
  • Table 103. LeadMaster All-in-One CRM Software Products, Services and Solutions
  • Table 104. Revenue (US$ Million) in All-in-One CRM Software Business of LeadMaster (2020-2025)
  • Table 105. LeadMaster Recent Developments
  • Table 106. Hatchbuck Basic Information List
  • Table 107. Hatchbuck Description and Business Overview
  • Table 108. Hatchbuck All-in-One CRM Software Products, Services and Solutions
  • Table 109. Revenue (US$ Million) in All-in-One CRM Software Business of Hatchbuck (2020-2025)
  • Table 110. Hatchbuck Recent Developments
  • Table 111. HubSpot Basic Information List
  • Table 112. HubSpot Description and Business Overview
  • Table 113. HubSpot All-in-One CRM Software Products, Services and Solutions
  • Table 114. Revenue (US$ Million) in All-in-One CRM Software Business of HubSpot (2020-2025)
  • Table 115. HubSpot Recent Developments
  • Table 116. Yonyou Basic Information List
  • Table 117. Yonyou Description and Business Overview
  • Table 118. Yonyou All-in-One CRM Software Products, Services and Solutions
  • Table 119. Revenue (US$ Million) in All-in-One CRM Software Business of Yonyou (2020-2025)
  • Table 120. Yonyou Recent Developments
  • Table 121. Microsoft Dynamics 365 Basic Information List
  • Table 122. Microsoft Dynamics 365 Description and Business Overview
  • Table 123. Microsoft Dynamics 365 All-in-One CRM Software Products, Services and Solutions
  • Table 124. Revenue (US$ Million) in All-in-One CRM Software Business of Microsoft Dynamics 365 (2020-2025)
  • Table 125. Microsoft Dynamics 365 Recent Developments
  • Table 126. Freshworks Basic Information List
  • Table 127. Freshworks Description and Business Overview
  • Table 128. Freshworks All-in-One CRM Software Products, Services and Solutions
  • Table 129. Revenue (US$ Million) in All-in-One CRM Software Business of Freshworks (2020-2025)
  • Table 130. Freshworks Recent Developments
  • Table 131. Pipedrive Basic Information List
  • Table 132. Pipedrive Description and Business Overview
  • Table 133. Pipedrive All-in-One CRM Software Products, Services and Solutions
  • Table 134. Revenue (US$ Million) in All-in-One CRM Software Business of Pipedrive (2020-2025)
  • Table 135. Pipedrive Recent Developments
  • Table 136. SugarCRM Basic Information List
  • Table 137. SugarCRM Description and Business Overview
  • Table 138. SugarCRM All-in-One CRM Software Products, Services and Solutions
  • Table 139. Revenue (US$ Million) in All-in-One CRM Software Business of SugarCRM (2020-2025)
  • Table 140. SugarCRM Recent Developments
  • Table 141. Bitrix24 Basic Information List
  • Table 142. Bitrix24 Description and Business Overview
  • Table 143. Bitrix24 All-in-One CRM Software Products, Services and Solutions
  • Table 144. Revenue (US$ Million) in All-in-One CRM Software Business of Bitrix24 (2020-2025)
  • Table 145. Bitrix24 Recent Developments
  • Table 146. Kingdee Basic Information List
  • Table 147. Kingdee Description and Business Overview
  • Table 148. Kingdee All-in-One CRM Software Products, Services and Solutions
  • Table 149. Revenue (US$ Million) in All-in-One CRM Software Business of Kingdee (2020-2025)
  • Table 150. Kingdee Recent Developments
  • Table 151. Key Raw Materials Lists
  • Table 152. Raw Materials Key Suppliers Lists
  • Table 153. All-in-One CRM Software Downstream Customers
  • Table 154. All-in-One CRM Software Distributors List
  • Table 155. Research Programs/Design for This Report
  • Table 156. Key Data Information from Secondary Sources
  • Table 157. Key Data Information from Primary Sources

List of Figures

  • Figure 1. All-in-One CRM Software Product Picture
  • Figure 2. Global All-in-One CRM Software Sales Value, 2020 VS 2024 VS 2031 (US$ Million)
  • Figure 3. Global All-in-One CRM Software Sales Value (2020-2031) & (US$ Million)
  • Figure 4. All-in-One CRM Software Report Years Considered
  • Figure 5. Global All-in-One CRM Software Players Revenue Ranking (2024) & (US$ Million)
  • Figure 6. The 5 and 10 Largest Companies in the World: Market Share by All-in-One CRM Software Revenue in 2024
  • Figure 7. All-in-One CRM Software Market Share by Company Type (Tier 1, Tier 2, and Tier 3): 2020 VS 2024
  • Figure 8. Cloud-based Picture
  • Figure 9. On-premises Picture
  • Figure 10. Global All-in-One CRM Software Sales Value by Type (2020 VS 2024 VS 2031) & (US$ Million)
  • Figure 11. Global All-in-One CRM Software Sales Value Market Share by Type, 2024 & 2031
  • Figure 12. SMEs Picture
  • Figure 13. Large Enterprises Picture
  • Figure 14. Global All-in-One CRM Software Sales Value by Company Size (2020 VS 2024 VS 2031) & (US$ Million)
  • Figure 15. Global All-in-One CRM Software Sales Value Market Share by Company Size, 2024 & 2031
  • Figure 16. Product Picture of Financial Sector
  • Figure 17. Product Picture of Healthcare
  • Figure 18. Product Picture of Manufacturing & Construction
  • Figure 19. Product Picture of Education
  • Figure 20. Product Picture of Retail
  • Figure 21. Product Picture of Aerospace and Defense
  • Figure 22. Product Picture of Oil Gas and Chemicals
  • Figure 23. Product Picture of TMT (Technology Media Telecom)
  • Figure 24. Product Picture of Others
  • Figure 25. Global All-in-One CRM Software Sales Value by Application (2020 VS 2024 VS 2031) & (US$ Million)
  • Figure 26. Global All-in-One CRM Software Sales Value Market Share by Application, 2024 & 2031
  • Figure 27. North America All-in-One CRM Software Sales Value (2020-2031) & (US$ Million)
  • Figure 28. North America All-in-One CRM Software Sales Value by Country (%), 2024 VS 2031
  • Figure 29. Europe All-in-One CRM Software Sales Value, (2020-2031) & (US$ Million)
  • Figure 30. Europe All-in-One CRM Software Sales Value by Country (%), 2024 VS 2031
  • Figure 31. Asia Pacific All-in-One CRM Software Sales Value, (2020-2031) & (US$ Million)
  • Figure 32. Asia Pacific All-in-One CRM Software Sales Value by Region (%), 2024 VS 2031
  • Figure 33. South America All-in-One CRM Software Sales Value, (2020-2031) & (US$ Million)
  • Figure 34. South America All-in-One CRM Software Sales Value by Country (%), 2024 VS 2031
  • Figure 35. Middle East & Africa All-in-One CRM Software Sales Value, (2020-2031) & (US$ Million)
  • Figure 36. Middle East & Africa All-in-One CRM Software Sales Value by Country (%), 2024 VS 2031
  • Figure 37. Key Countries/Regions All-in-One CRM Software Sales Value (%), (2020-2031)
  • Figure 38. United States All-in-One CRM Software Sales Value, (2020-2031) & (US$ Million)
  • Figure 39. United States All-in-One CRM Software Sales Value by Type (%), 2024 VS 2031
  • Figure 40. United States All-in-One CRM Software Sales Value by Application (%), 2024 VS 2031
  • Figure 41. Europe All-in-One CRM Software Sales Value, (2020-2031) & (US$ Million)
  • Figure 42. Europe All-in-One CRM Software Sales Value by Type (%), 2024 VS 2031
  • Figure 43. Europe All-in-One CRM Software Sales Value by Application (%), 2024 VS 2031
  • Figure 44. China All-in-One CRM Software Sales Value, (2020-2031) & (US$ Million)
  • Figure 45. China All-in-One CRM Software Sales Value by Type (%), 2024 VS 2031
  • Figure 46. China All-in-One CRM Software Sales Value by Application (%), 2024 VS 2031
  • Figure 47. Japan All-in-One CRM Software Sales Value, (2020-2031) & (US$ Million)
  • Figure 48. Japan All-in-One CRM Software Sales Value by Type (%), 2024 VS 2031
  • Figure 49. Japan All-in-One CRM Software Sales Value by Application (%), 2024 VS 2031
  • Figure 50. South Korea All-in-One CRM Software Sales Value, (2020-2031) & (US$ Million)
  • Figure 51. South Korea All-in-One CRM Software Sales Value by Type (%), 2024 VS 2031
  • Figure 52. South Korea All-in-One CRM Software Sales Value by Application (%), 2024 VS 2031
  • Figure 53. Southeast Asia All-in-One CRM Software Sales Value, (2020-2031) & (US$ Million)
  • Figure 54. Southeast Asia All-in-One CRM Software Sales Value by Type (%), 2024 VS 2031
  • Figure 55. Southeast Asia All-in-One CRM Software Sales Value by Application (%), 2024 VS 2031
  • Figure 56. India All-in-One CRM Software Sales Value, (2020-2031) & (US$ Million)
  • Figure 57. India All-in-One CRM Software Sales Value by Type (%), 2024 VS 2031
  • Figure 58. India All-in-One CRM Software Sales Value by Application (%), 2024 VS 2031
  • Figure 59. All-in-One CRM Software Industrial Chain
  • Figure 60. All-in-One CRM Software Manufacturing Cost Structure
  • Figure 61. Channels of Distribution (Direct Sales, and Distribution)
  • Figure 62. Bottom-up and Top-down Approaches for This Report
  • Figure 63. Data Triangulation
  • Figure 64. Key Executives Interviewed