全球对话系统市场 - 市场规模、份额、增长分析：按组件（计算平台、解决方案）、按类型（文本助手、语音助手） - 行业预测（2023-2030）

Global Conversational Systems Market Size, Share, Growth Analysis, By Component(Compute Platforms, Solutions), By Type(Text Assistant, Voice Assisted) - Industry Forecast 2023-2030

出版日期: 2023年08月12日 | 出版商:

SkyQuest | 英文 157 Pages | 商品交期: 3-5个工作天内

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简介目录

2021年全球对话系统市场规模为102.6亿美元。预测该市场在预测期内（2023年至2030年）将以28%的年复合成长率扩张，从2022年的131.3亿美元增长到2030年的946.3亿美元。

随着各行业越来越多地采用人工智能驱动的聊天机器人和虚拟助理，全球对话系统市场预测将在未来几年出现强劲增长。企业正在利用对话系统来提高客户参与、简化运营并改善整体用户体验。主要促进因素包括对个性化和高效客户支持的需求不断增长，以及电子商务和在线服务的兴起。此外，自然语言处理 (NLP) 和语音辨识技术的进步正在增强这些系统的功能。随着公司继续投资对话式人工智能解决方案，市场预计将扩大，为市场参与者的创新和扩张提供重要机会。

由于对高效客户服务解决方案的需求不断增长以及各行业越来越多地采用人工智能和自然语言处理技术，全球对话系统市场正在强劲增长。聊天机器人和虚拟助理等对话系统的部署是为了简化客户交互、改善用户体验并最佳化业务流程。此外，语音激活设备的增长趋势以及对话式人工智能在智能家居中的整合也促进了市场的扩张。市场参与企业正在积极投资研发，以提高对话式人工智能的能力，确保这一快速发展领域的持续创新和竞争优势。

全球对话系统市场目前正面临抑制因素，主要是由于实现满足用户期望的自然语言理解和生成能力相关的课题，这对于提供无缝且有意义的对话至关重要。Masu。此外，与资料隐私和安全相关的担忧是一个主要的抑制因素，增加了对话系统提供商对资料处理和存储实践的监督和法规限制。此外，市场在各种对话系统之间的互通性以及与现有企业系统的整合还面临障碍，阻碍了这些技术在各行业的无缝采用和扩展。这些限制需要持续的创新和研发投资，以解决技术和道德问题，并最大限度地发挥对话系统在不同应用中的潜力。

该报告研究了全球对话系统市场，并提供了市场概述，包括按组件、类型、地区和参与市场的公司概况分類的趋势。

The Global Conversational Systems Market is poised for robust growth in the coming years, driven by the increasing adoption of AI-powered chatbots and virtual assistants across various industries. Businesses are leveraging conversational systems to enhance customer engagement, streamline operations, and improve overall user experiences. Key drivers include the growing demand for personalized and efficient customer support, as well as the rise in e-commerce and online services. Additionally, advancements in natural language processing (NLP) and speech recognition technologies are bolstering the capabilities of these systems. As companies continue to invest in conversational AI solutions, the market is expected to expand, offering significant opportunities for innovation and market players' expansion.

Top-down and bottom-up approaches were used to estimate and validate the size of the Global Conversational Systems Market and to estimate the size of various other dependent submarkets. The research methodology used to estimate the market size includes the following details: The key players in the market were identified through secondary research, and their market shares in the respective regions were determined through primary and secondary research. This entire procedure includes the study of the annual and financial reports of the top market players and extensive interviews for key insights from industry leaders such as CEOs, VPs, directors, and marketing executives. All percentage shares split, and breakdowns were determined by using secondary sources and verified through Primary sources. All possible parameters that affect the markets covered in this research study have been accounted for, viewed in extensive detail, verified through primary research, and analyzed to get the final quantitative and qualitative data.

Segments covered in this report:

The Global Conversational Systems Market is segmented by Component, Type, Application, End-use, and Regional. We are analyzing the market of these segments to identify which segment is the largest now and in the future, which segment has the highest growth rate, and the segment which offers the opportunity in the future. Based on Component the market is segmented as, Compute Platforms, Solutions, and Services. Based on Type the market is segmented as, Text Assistant, Voice Assisted, Others. Based on Application the market is segmented as, Branding & Advertising, Customer Support & Personal Assistant, Data Privacy & Compliance, Others. Based on End-use the market is segmented as, BFSI, Healthcare & Life Sciences, Media & Entertainment, Retail & E-commerce, Telecommunication, Travel & Hospitality, Others. Based on Regional the market is segmented as, North America, Asia Pacific, and Latin America.

Driver:

The Global Conversational Systems Market is experiencing robust growth due to increasing demand for efficient customer service solutions and the growing adoption of artificial intelligence and natural language processing technologies across various industries. Conversational systems, such as chatbots and virtual assistants, are being deployed to streamline customer interactions, enhance user experience, and optimize operational processes. Additionally, the rising trend of voice-activated devices and the integration of conversational AI in smart homes are contributing to market expansion. Market players are actively investing in research and development to advance conversational AI capabilities, ensuring ongoing innovation and competitive differentiation in this burgeoning sector.

Restraint:

The global conversational systems market is currently experiencing restraints primarily stemming from the challenges associated with achieving natural language understanding and generation capabilities that meet user expectations, which is essential for delivering seamless and meaningful conversations. Additionally, concerns related to data privacy and security have been a significant restraint, leading to increased scrutiny and regulatory constraints on data handling and storage practices by conversational system providers. Furthermore, the market faces hurdles in terms of interoperability among various conversational systems and integration with existing enterprise systems, hindering seamless adoption and scaling of these technologies across industries. These restraints necessitate ongoing innovation and investment in research and development to address technical and ethical concerns and unlock the full potential of conversational systems in diverse applications.

Market Trends:

One key market trend in the Global Conversational Systems Market is the growing emphasis on personalized and context-aware conversational AI solutions. As businesses increasingly adopt conversational systems to enhance customer engagement and streamline operations, they are recognizing the importance of delivering tailored and intelligent interactions. This trend is driven by the need to provide customers with highly relevant and seamless conversational experiences across various channels, such as chatbots, virtual assistants, and voice interfaces. Companies are investing in advanced natural language processing (NLP) and machine learning capabilities to understand user intent better, remember past interactions, and adapt responses in real-time, ultimately leading to improved customer satisfaction and retention.

Executive Summary
- Market Overview
- Wheel of Fortune
Research Methodology
- Information Procurement
- Secondary & Primary Data Sources
- Market Size Estimation
- Market Assumptions & Limitations
Parent Market Analysis
- Market Overview
- Market Size
- Market Dynamics
Drivers
Opportunities
Restraints
Challenges
Key Market Insights
- Technology Analysis
- Pricing Analysis
- Supply Chain Analysis
- Value Chain Analysis
- Ecosystem of the Market
- IP Analysis
- Trade Analysis
- Startup Analysis
- Raw Material Analysis
- Innovation Matrix
- Pipeline Product Analysis
- Macroeconomic Indicators
- Top Investment Analysis
- Key Success Factor
- Degree of Competition
Market Dynamics & Outlook
- Market Dynamics
Drivers
Opportunities
Restraints
Challenges
- Regulatory Landscape
- Porters Analysis
Competitive rivalry
Threat of Substitute Products
Bargaining Power of Buyers
Threat of New Entrants
Bargaining Power of Suppliers
- Skyquest Special Insights on Future Disruptions
Political Impact
Economic Impact
Social Impact
Technical Impact
Environmental Impact
Legal Impact
Global Conversational Systems Market by Component
- Market Overview
- Compute Platforms
- Solutions
- and Services
Global Conversational Systems Market by Type
- Market Overview
- Text Assistant
- Voice Assisted
- and Others
Global Conversational Systems Market Size by Region
- Market Overview
- North America
USA
Canada
- Europe
Germany
Spain
France
UK
Rest of Europe
- Asia Pacific
China
India
Japan
South Korea
Rest of Asia-Pacific
- Latin America
Brazil
Rest of Latin America
- Middle East & Africa (MEA)
GCC Countries
South Africa
Rest of MEA
Competitive Landscape
- Top 5 Player Comparison
- Market Positioning of Key Players, 2021
- Strategies Adopted by Key Market Players
- Top Winning Strategies
By Development
By Company
By Year
- Recent Activities in the Market
- Key Companies Market Share (%), 2021
Key Company Profiles
- Amazon Web Services, Inc.
Company Overview
Business Segment Overview
Financial Updates
Key Developments
- Artificial Solutions
Company Overview
Business Segment Overview
Financial Updates
Key Developments
- Baidu, Inc.
Company Overview
Business Segment Overview
Financial Updates
Key Developments
- Conversica, Inc.
Company Overview
Business Segment Overview
Financial Updates
Key Developments
- Google LLC
Company Overview
Business Segment Overview
Financial Updates
Key Developments
- IBM Corporation
Company Overview
Business Segment Overview
Financial Updates
Key Developments
- Microsoft Corporation
Company Overview
Business Segment Overview
Financial Updates
Key Developments
- Nuance Communications, Inc.
Company Overview
Business Segment Overview
Financial Updates
Key Developments
- Oracle Corporation
Company Overview
Business Segment Overview
Financial Updates
Key Developments
- SAP SE
Company Overview
Business Segment Overview
Financial Updates
Key Developments