市场调查报告书
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饭店机器人市场规模、份额、成长分析,按类型、应用、地区划分 - 产业预测,2024-2031 年Hospitality Robots Market Size, Share, Growth Analysis, By Type (Front Desk Robots, Delivery Robots), By Application (Hotels & Restaurants, Travel & Tourism), By Region - Industry Forecast 2024-2031 |
2022年全球饭店机器人市场规模将达到3亿美元,从2023年的3.765亿美元成长到2031年的23.169亿美元,预测期间(2024-2031年)预计复合年增长率为25.5%。
酒店业正在经历重大转型,酒店机器人和自动机器的整合旨在增强各个方面的业务,包括客户服务、客房服务、食品和饮料交付以及安全。随着饭店和餐厅越来越多地部署人工智慧主导的聊天机器人和机器人助手,该行业采用机器人技术的主要原因是改善客户体验的需求。人工智慧、机器学习和物联网等最尖端科技正在使机器人解决方案更加通用、紧凑、多功能且经济高效。因此,这些机器人被用来提高宾客互动的品质、培养品牌忠诚度并提高营运效率。目前机器人应用的范例包括行动引导机器人、清洁自动机、食品准备装置、行李处理和安全解决方案。特别值得一提的是,Travel-mate Robotics 开发的自动跟随主人的机器人手提箱等创新概念凸显了机器人技术日益增长的效用。此外,行动技术促进了食品和饮料服务的无缝订购,使机器人能够接受请求、准备餐点并为顾客提供服务。饭店和餐厅的技术和机器人功能的融合不仅推动了创新,而且还不断增加了对先进饭店机器人的需求,供应商推出了尖端的解决方案来满足不断变化的消费者期望。
Global Hospitality Robots Market size was valued at USD 300 million in 2022 and is poised to grow from USD 376.5 million in 2023 to USD 2316.9 million by 2031, growing at a CAGR of 25.5% during the forecast period (2024-2031).
The hospitality industry is witnessing a significant transformation with the integration of hospitality robots-self-operating machines designed to enhance various operational facets, including customer service, housekeeping, food and beverage delivery, and security. The adoption of robotics within this sector is predominantly fueled by the demand for improved customer experiences, as hotels and restaurants increasingly deploy AI-driven chatbots and robot assistants. Cutting-edge technologies such as artificial intelligence, machine learning, and the Internet of Things have rendered robotic solutions more versatile, compact, multifunctional, and cost-effective. Consequently, these robots are being embraced to elevate the quality of guest interactions, foster brand loyalty, and enhance operational efficiency. Examples of current robotic applications include mobile guidance robots, cleaning automata, food preparation units, and solutions for luggage handling and security. Notably, innovative ideas such as a robotic suitcase created by Travel-mate Robotics that autonomously follows its owner highlight the expanding utility of robotics. Additionally, mobile technology facilitates seamless ordering for food and beverage services, allowing robots to accept requests, prepare meals, and serve customers. This fusion of technology and robotic capabilities across hotels and restaurants is not only driving innovation but also escalating the demand for advanced hospitality robots, compelling vendors to introduce cutting-edge solutions that cater to evolving consumer expectations.
Top-down and bottom-up approaches were used to estimate and validate the size of the Global Hospitality Robots market and to estimate the size of various other dependent submarkets. The research methodology used to estimate the market size includes the following details: The key players in the market were identified through secondary research, and their market shares in the respective regions were determined through primary and secondary research. This entire procedure includes the study of the annual and financial reports of the top market players and extensive interviews for key insights from industry leaders such as CEOs, VPs, directors, and marketing executives. All percentage shares split, and breakdowns were determined using secondary sources and verified through Primary sources. All possible parameters that affect the markets covered in this research study have been accounted for, viewed in extensive detail, verified through primary research, and analyzed to get the final quantitative and qualitative data.
Global Hospitality Robots Market Segmental Analysis
Global Hospitality Robots Market is segmented by Type, Application and region. Based on Type, the market is segmented into Front Desk Robots, Delivery Robots, Cleaning Robots, and Others. Based on application, the market is segmented into, Hotels & Restaurants, Travel & Tourism. Based on region, the market is segmented into North America, Europe, Asia Pacific, Latin America and Middle East & and Africa.
Driver of the Global Hospitality Robots Market
The global hospitality robots market is experiencing substantial growth, primarily driven by the rising demand for enhanced productivity and efficiency within the industry. As competition intensifies, hospitality providers are increasingly investing in technologies to elevate customer experiences, acknowledging that meeting guest expectations is crucial for sustaining revenue. To achieve this, many hotels and restaurants are incorporating robots to handle repetitive tasks such as room cleaning and customer service, allowing staff to concentrate on more complex and personalized interactions. Furthermore, advancements in robotics, artificial intelligence, and machine learning have significantly improved the capabilities and reliability of these robots, further motivating their adoption across various segments of the hospitality sector.
Restraints in the Global Hospitality Robots Market
Despite the growing popularity of hospitality robots due to their efficiency and advanced technology, several limitations hinder their widespread adoption. The current generation of these robots often performs only specific tasks, which restricts their functionality. They lack the emotional intelligence and problem-solving capabilities inherent in humans, making it challenging for them to navigate unexpected or complex situations effectively. This gap can lead to subpar customer service experiences when intricate issues arise. Additionally, the rapid integration of robotics in the hospitality sector raises concerns regarding potential job losses for low-skilled workers in areas like housekeeping and food service, as automation may displace human roles rather than enhance them.
Market Trends of the Global Hospitality Robots Market
The Global Hospitality Robots market is witnessing a significant trend towards increased integration of robotic solutions as customer comfort with technology expands. With guests increasingly receptive to engaging with robots for functions like check-in, concierge services, and entertainment, hospitality businesses are recognizing the need to innovate in order to meet the expectations of a tech-savvy clientele. This shift not only enhances operational efficiency but also elevates guest experiences, prompting hotels and restaurants to invest in advanced robotics. Consequently, this growing demand is expected to drive substantial growth in the market, reshaping the future landscape of the hospitality industry.