电脑辅助调度市场规模、份额、成长分析（按组件、按应用领域、按部署类型、按组织规模、按垂直行业和按地区）—2025 年至 2032 年行业预测

2023 年全球电脑辅助调度市场规模为 25 亿美元，预计将从 2024 年的 27.8 亿美元成长到 2032 年的 65.5 亿美元，预测期内（2025-2032 年）的复合年增长率为 11.3%。

随着都市化和人口密度的增加，对高效能紧急应变系统的需求不断增长，这推动了全球电脑辅助调度 (CAD) 市场的发展。自然灾害和医疗紧急情况等复杂事件​​的处理需要政府机构和紧急服务部门之间进行即时通讯和优化资源分配。 CAD 系统利用地理空间资料和即时资讯来增强情境察觉，并促进紧急应变的有效协调。人工智慧和预测分析的整合正在将这些系统从单纯的调度工具转变为可以根据历史数据和当前情况预测事件的主动解决方案。这种技术进步显着提高了事件管理的效率，确保了资源的有效部署和回应时间的最小化，最终提高了公共。

目录

介绍

• 调查目的
• 研究范围
• 定义

调查方法

• 资讯采购
• 二次资料和一次资料方法
• 市场规模预测
• 市场假设与限制

执行摘要

• 全球市场展望
• 供需趋势分析
• 细分机会分析

市场动态与展望

• 市场概览
• 市场规模
• 市场动态
  • 驱动因素和机会
  • 限制与挑战
• 波特的分析

关键市场考察

• 关键成功因素
• 竞争程度
• 主要投资机会
• 市场生态系统
• 市场吸引力指数（2024年）
• PESTEL分析
• 总体经济指标
• 价值链分析
• 定价分析
• 案例研究
• 技术分析

电脑辅助调度市场规模（按组件划分）及复合年增长率（2025-2032）

• 市场概览
• 解决方案
  • 解决方案模组
  • 与 NCIC 和 RMS 的主要接口
  • 行动数据终端和移动式製图
  • 自动车辆定位和GIS介面
  • 意识讯息
• 服务
  • 执行
  • 培训和教育
  • 支援和维护

电脑辅助调度市场规模（按应用划分）及复合年增长率（2025-2032）

• 市场概览
• 呼叫管理
• 调度单位管理
• 报告和分析
• 其他的

电脑辅助调度市场规模（按部署类型和复合年增长率）（2025-2032）

• 市场概览
• 本地
• 云

电脑辅助调度市场规模（按组织规模和复合年增长率） (2025-2032)

• 市场概览
• 大公司
• 小型企业

电脑辅助调度市场规模（依垂直产业及复合年增长率） (2025-2032)

• 市场概览
• 政府
• 运输
• 实用工具
• 医疗保健和生命科学

电脑辅助调度市场规模（按地区）及复合年增长率（2025-2032）

• 北美洲
  • 美国
  • 加拿大
• 欧洲
  • 德国
  • 西班牙
  • 法国
  • 英国
  • 义大利
  • 其他欧洲国家
• 亚太地区
  • 中国
  • 印度
  • 日本
  • 韩国
  • 其他亚太地区
• 拉丁美洲
  • 巴西
  • 其他拉丁美洲
• 中东和非洲
  • 海湾合作委员会国家
  • 南非
  • 其他中东和非洲地区

竞争资讯

• 前五大公司对比
• 主要企业市场定位（2024年）
• 主要市场参与者所采取的策略
• 近期市场趋势
• 公司市场占有率分析（2024年）
• 主要企业简介
  • 公司详情
  • 产品系列分析
  • 公司分部份额分析
  • 收益与前一年同期比较对比（2022-2024 年）

主要企业简介

• Hexagon Safety & Infrastructure（Sweden）
• Tyler Technologies（USA）
• CentralSquare Technologies（USA）
• Priority Dispatch Corporation（USA）
• Frequentis（Austria）
• NEC Corporation（Japan）
• Hytera Communications（China）
• Everbridge（USA）
• Zicom SaaS（India）
• Tritech Software Systems（USA）

结论和建议

Global Computer Aided Dispatch Market size was valued at USD 2.5 billion in 2023 and is poised to grow from USD 2.78 billion in 2024 to USD 6.55 billion by 2032, growing at a CAGR of 11.3% during the forecast period (2025-2032).

The global computer-aided dispatch (CAD) market is driven by the escalating demand for efficient emergency response systems due to urbanization and increased population density. The complexity of handling incidents such as natural disasters and medical emergencies necessitates real-time communication and optimized resource allocation among government agencies and emergency services. CAD systems leverage geospatial data and real-time information to enhance situational awareness and facilitate the effective coordination of emergency responders. The integration of AI and predictive analytics is transforming these systems from mere dispatch tools to proactive solutions capable of forecasting incidents based on historical data and current conditions. This technological evolution significantly boosts efficiency in incident management, ensuring that resources are effectively positioned and response times are minimized, ultimately enhancing public safety.

Top-down and bottom-up approaches were used to estimate and validate the size of the Global Computer Aided Dispatch market and to estimate the size of various other dependent submarkets. The research methodology used to estimate the market size includes the following details: The key players in the market were identified through secondary research, and their market shares in the respective regions were determined through primary and secondary research. This entire procedure includes the study of the annual and financial reports of the top market players and extensive interviews for key insights from industry leaders such as CEOs, VPs, directors, and marketing executives. All percentage shares split, and breakdowns were determined using secondary sources and verified through Primary sources. All possible parameters that affect the markets covered in this research study have been accounted for, viewed in extensive detail, verified through primary research, and analyzed to get the final quantitative and qualitative data.

Global Computer Aided Dispatch Market Segments Analysis

Global Computer Aided Dispatch Market is segmented by Component, Application Area, Deployment Type, Organization Size, Vertical and region. Based on Component, the market is segmented into Solutions and Services. Based on Application Area, the market is segmented into Call Management, Dispatch Unit Management, Reporting and Analysis and Others. Based on Deployment Type, the market is segmented into On-Premises and Cloud. Based on Organization Size, the market is segmented into Large Enterprises and Small and Medium-Sized Enterprises. Based on Vertical, the market is segmented into Government, Transportation, Utilities and Healthcare and Life Sciences. Based on region, the market is segmented into North America, Europe, Asia Pacific, Latin America and Middle East & Africa.

Driver of the Global Computer Aided Dispatch Market

The increasing demand for AI-driven emergency response systems significantly propels the growth of the global computer-aided dispatch market. By leveraging artificial intelligence, these systems enhance real-time decision-making, enable predictive analysis, and automate dispatch processes, thereby reducing response times. Across the world, governments and public safety organizations are increasingly incorporating AI-powered computer-aided dispatch technologies to improve efficiency, boost situational awareness, and optimize resource allocation. As more agencies recognize the advantages of utilizing advanced technology in emergency response, the implementation of AI-based dispatch systems is set to rise, further solidifying their importance in public safety operations.

Restraints in the Global Computer Aided Dispatch Market

The Global Computer Aided Dispatch market faces significant restraints due to the continual need for upgrades, cybersecurity enhancements, and hardware maintenance post-implementation. These ongoing expenses can be particularly burdensome for smaller agencies and regions that are still developing. Financial constraints often result in postponed updates, ultimately compromising the efficiency and effectiveness of computer aided dispatch systems in emergency response scenarios. Consequently, the performance and reliability of these solutions may diminish over time, as agencies struggle to keep pace with technological advancements and necessary maintenance, thereby hindering their overall operational capabilities in urgent situations.

Market Trends of the Global Computer Aided Dispatch Market

The Global Computer Aided Dispatch (CAD) market is witnessing a transformative trend driven by advancements in artificial intelligence (AI), revolutionizing traditional emergency response frameworks. AI empowers CAD systems by automating decision-making processes and significantly improving situational awareness and response efficiency. Unlike conventional systems reliant on manual data entry and operator judgment-often causing delays in emergency response-AI-enhanced platforms leverage machine learning and natural language processing (NLP) to streamline operations. These intelligent solutions can automatically classify emergency calls, recognize patterns, and recommend optimal response strategies, thereby enhancing critical response time and operational efficacy in emergency situations, positioning the CAD market for substantial growth.

Table of Contents

Introduction

• Objectives of the Study
• Scope of the Report
• Definitions

Research Methodology

• Information Procurement
• Secondary & Primary Data Methods
• Market Size Estimation
• Market Assumptions & Limitations

Executive Summary

• Global Market Outlook
• Supply & Demand Trend Analysis
• Segmental Opportunity Analysis

Market Dynamics & Outlook

• Market Overview
• Market Size
• Market Dynamics
  • Drivers & Opportunities
  • Restraints & Challenges
• Porters Analysis
  • Competitive rivalry
  • Threat of substitute
  • Bargaining power of buyers
  • Threat of new entrants
  • Bargaining power of suppliers

Key Market Insights

• Key Success Factors
• Degree of Competition
• Top Investment Pockets
• Market Ecosystem
• Market Attractiveness Index, 2024
• PESTEL Analysis
• Macro-Economic Indicators
• Value Chain Analysis
• Pricing Analysis
• Case Studies
• Technology Analysis

Global Computer Aided Dispatch Market Size by Component & CAGR (2025-2032)

• Market Overview
• Solutions
  • Solution Modules
  • Primary Interface with NCIC and RMS
  • Mobile Data Terminal and Mobile Mapping
  • Automatic Vehicle Location and GIS Interface
  • Public Awareness Message
• Services
  • Implementation
  • Training and Education
  • Support and Maintenance

Global Computer Aided Dispatch Market Size by Application Area & CAGR (2025-2032)

• Market Overview
• Call Management
• Dispatch Unit Management
• Reporting and Analysis
• Others

Global Computer Aided Dispatch Market Size by Deployment Type & CAGR (2025-2032)

• Market Overview
• On-Premises
• Cloud

Global Computer Aided Dispatch Market Size by Organization Size & CAGR (2025-2032)

• Market Overview
• Large Enterprises
• Small and Medium-Sized Enterprises

Global Computer Aided Dispatch Market Size by Vertical & CAGR (2025-2032)

• Market Overview
• Government
• Transportation
• Utilities
• Healthcare and Life Sciences

Global Computer Aided Dispatch Market Size & CAGR (2025-2032)

• North America (Component, Application Area, Deployment Type, Organization Size, Vertical)
  • US
  • Canada
• Europe (Component, Application Area, Deployment Type, Organization Size, Vertical)
  • Germany
  • Spain
  • France
  • UK
  • Italy
  • Rest of Europe
• Asia Pacific (Component, Application Area, Deployment Type, Organization Size, Vertical)
  • China
  • India
  • Japan
  • South Korea
  • Rest of Asia-Pacific
• Latin America (Component, Application Area, Deployment Type, Organization Size, Vertical)
  • Brazil
  • Rest of Latin America
• Middle East & Africa (Component, Application Area, Deployment Type, Organization Size, Vertical)
  • GCC Countries
  • South Africa
  • Rest of Middle East & Africa

Competitive Intelligence

• Top 5 Player Comparison
• Market Positioning of Key Players, 2024
• Strategies Adopted by Key Market Players
• Recent Developments in the Market
• Company Market Share Analysis, 2024
• Company Profiles of All Key Players
  • Company Details
  • Product Portfolio Analysis
  • Company's Segmental Share Analysis
  • Revenue Y-O-Y Comparison (2022-2024)

Key Company Profiles

• Hexagon Safety & Infrastructure (Sweden)
  • Company Overview
  • Business Segment Overview
  • Financial Updates
  • Key Developments
• Tyler Technologies (USA)
  • Company Overview
  • Business Segment Overview
  • Financial Updates
  • Key Developments
• CentralSquare Technologies (USA)
  • Company Overview
  • Business Segment Overview
  • Financial Updates
  • Key Developments
• Priority Dispatch Corporation (USA)
  • Company Overview
  • Business Segment Overview
  • Financial Updates
  • Key Developments
• Frequentis (Austria)
  • Company Overview
  • Business Segment Overview
  • Financial Updates
  • Key Developments
• NEC Corporation (Japan)
  • Company Overview
  • Business Segment Overview
  • Financial Updates
  • Key Developments
• Hytera Communications (China)
  • Company Overview
  • Business Segment Overview
  • Financial Updates
  • Key Developments
• Everbridge (USA)
  • Company Overview
  • Business Segment Overview
  • Financial Updates
  • Key Developments
• Zicom SaaS (India)
  • Company Overview
  • Business Segment Overview
  • Financial Updates
  • Key Developments
• Tritech Software Systems (USA)
  • Company Overview
  • Business Segment Overview
  • Financial Updates
  • Key Developments

Conclusion & Recommendations