危机管理软体市场规模、份额和成长分析（按解决方案类型、部署类型、组织、产业垂直领域和地区划分）－2026-2033年产业预测

全球危机管理软体市场规模预计在 2024 年达到 88.3 亿美元，从 2025 年的 92.8 亿美元成长到 2033 年的 138.1 亿美元，在预测期（2026-2033 年）内复合年增长率为 5.1%。

危机管理软体市场正经历强劲成长，这主要得益于各行业对业务永续营运和风险管理的日益重视。企业越来越重视能够预测和应对网路威胁、自然灾害和声誉风险等突发事件的解决方案。重大风险（尤其是与气候变迁和网路安全相关的风险）发生频率的增加，正在推动市场需求。同时，远距办公和混合办公模式的兴起也促使企业需要一个能够实现安全协作的集中式平台。然而，高昂的实施成本、复杂的系统整合以及中小企业对事件管理工具缺乏熟悉等挑战，可能会阻碍危机管理软体的广泛应用。儘管如此，自动化、人工智慧和云端解决方案的进步正在提高其可及性，危机管理软体正逐渐成为中型企业和公共机构的关键资产。

全球危机管理软体市场按解决方案类型、部署模式、组织规模和产业垂直领域进行细分。解决方案包括事件管理、紧急通知、危机沟通、风险管理、业务永续营运管理等。部署模式分为本地部署、云端部署和混合部署，其中云端部署解决方案因其扩充性和远端存取能力主导主导地位。组织规模分为中小企业 (SME) 和大型企业。产业垂直领域包括政府和国防、医疗保健、IT 和电信、银行、金融和保险 (BFSI)、教育等，其中政府和医疗保健产业占最大份额。从区域来看，北美市场主导，而亚太地区在数位化程度提高和危机应对能力增强的推动下正经历快速成长。

全球危机管理软体市场驱动因素

国际商业运作日益复杂，且更容易受到网路攻击和自然灾害等突发事件的影响，这推动了危机管理软体作为业务永续营运计画关键要素的需求。各行各业的组织越来越重视风险防范和有效的復原策略。因此，能够促进即时协作、支援数据驱动决策和危机后分析的软体解决方案至关重要。在金融、医疗保健和基础设施等关键行业，对这种强大的危机管理工具的需求尤其迫切，因为缺乏业务连续性可能导致重大经济损失和声誉损害。

限制全球危机管理软体市场的因素

全球危机管理软体市场面临许多限制因素，主要在于实施所需的高额初始投资。这包括授权费、系统整合成本和员工培训费用，对于中小企业而言，这可能是一笔不小的负担。此外，为确保系统的可靠性和安全性，还需要持续维护和更新，这进一步加重了整体财务负担。如此高昂的成本可能会阻碍这些解决方案的普及，尤其是在缺乏健全数位基础设施和充足财力的地区和产业，从而限制市场的潜在成长和普及程度。

全球危机管理软体市场趋势

随着危机情况下对即时存取和适应能力的需求日益增长，全球危机管理软体市场正经历着向云端平台的显着转变。各组织优先考虑能够与现有系统无缝整合并支援远距办公的解决方案，从而增强其事件回应能力。这一趋势反映了企业为增强营运韧性而进行的更广泛的数位转型努力。此外，摆脱传统IT基础设施也推动了对创新工具的需求，这些工具不仅能够简化危机管理流程，还能在不可预测的环境中促进协作并提高效率。

目录

介绍

• 调查目标
• 调查范围
• 定义

调查方法

• 资讯收集
• 二手资料和一手资料方法
• 市场规模预测
• 市场假设与限制

执行摘要

• 全球市场展望
• 供需趋势分析
• 细分市场机会分析

市场动态与展望

• 市场规模
• 市场动态
  • 驱动因素和机会
  • 限制与挑战
• 波特分析

关键市场考察

• 关键成功因素
• 竞争程度
• 关键投资机会
• 市场生态系统
• 市场吸引力指数（2025）
• PESTEL 分析
• 总体经济指标
• 价值链分析
• 定价分析
• 案例研究
• Start-Ups分析
• 技术分析

全球危机管理软体市场规模（按解决方案类型和复合年增长率划分）（2026-2033 年）

• 事件管理
• 紧急通知
• 危机沟通
• 风险管理
• 业务永续营运
• 其他的

全球危机管理软体市场规模（按部署类型和复合年增长率划分）（2026-2033 年）

• 本地部署
• 基于云端的
• 杂交种

全球危机管理软体市场规模（依组织机构划分）及复合年增长率（2026-2033 年）

• 小型企业
• 大公司

全球危机管理软体市场规模（依产业垂直领域划分）及复合年增长率（2026-2033 年）

• 政府和国防部门
• 卫生保健
• 资讯科技/通讯
• BFSI
• 教育
• 其他的

全球危机管理软体市场规模及复合年增长率（2026-2033）

• 北美洲
  • 美国
  • 加拿大
• 欧洲
  • 德国
  • 西班牙
  • 法国
  • 英国
  • 义大利
  • 其他欧洲地区
• 亚太地区
  • 中国
  • 印度
  • 日本
  • 韩国
  • 亚太其他地区
• 拉丁美洲
  • 巴西
  • 墨西哥
  • 其他拉丁美洲地区
• 中东和非洲
  • 海湾合作委员会国家
  • 南非
  • 其他中东和非洲地区

竞争资讯

• 前五大公司对比
• 主要企业的市场定位（2025 年）
• 主要市场参与者所采取的策略
• 近期市场趋势
• 公司市占率分析（2025 年）
• 主要企业公司简介
  • 公司详情
  • 产品系列分析
  • 依业务板块进行公司股票分析
  • 2023-2025年营收年比比较

主要企业简介

• NCC Group
• Noggin
• LogicGate, Inc.
• MetricStream Inc.
• 4C Strategies
• IBM
• CURA Software Solutions
• Everbridge
• Konexus
• SAS Institute Inc
• Deloitte
• RQA Europe Ltd.
• Badger Software Ltd
• The Response Group
• F24 AG
• Instrapoint AS
• Risklogic
• Risk Management Solutions, Inc.（RMS）
• Everbridge
• Incident Control Room

结论与建议

Global Crisis Management Software Market size was valued at USD 8.83 Billion in 2024 and is poised to grow from USD 9.28 Billion in 2025 to USD 13.81 Billion by 2033, growing at a CAGR of 5.1% during the forecast period (2026-2033).

The crisis management software market is witnessing robust growth fueled by a heightened focus on business continuity and risk management across various sectors. Organizations are increasingly prioritizing solutions that enable them to anticipate and navigate disruptions, including cyber threats, natural disasters, and reputational challenges. The escalating frequency of significant risks, particularly those associated with climate change and cybersecurity, is driving market demand. Meanwhile, the transition to remote and hybrid work models necessitates centralized platforms for secure collaboration. However, challenges such as high implementation costs for smaller businesses, complex system integration, and a lack of user familiarity with incident management tools can impede adoption. Nonetheless, advancements in automation, AI, and cloud-based solutions are enhancing accessibility, positioning crisis management software as a crucial asset for mid-sized enterprises and public entities.

Top-down and bottom-up approaches were used to estimate and validate the size of the Global Crisis Management Software market and to estimate the size of various other dependent submarkets. The research methodology used to estimate the market size includes the following details: The key players in the market were identified through secondary research, and their market shares in the respective regions were determined through primary and secondary research. This entire procedure includes the study of the annual and financial reports of the top market players and extensive interviews for key insights from industry leaders such as CEOs, VPs, directors, and marketing executives. All percentage shares split, and breakdowns were determined using secondary sources and verified through Primary sources. All possible parameters that affect the markets covered in this research study have been accounted for, viewed in extensive detail, verified through primary research, and analyzed to get the final quantitative and qualitative data.

Global Crisis Management Software Market Segments Analysis

The global Crisis Management Software market is segmented by solution type, deployment, organization size, and vertical. By solution, it includes Incident Management, Emergency Notification, Crisis Communication, Risk Management, Business Continuity, and Others. Deployment types are On-Premises, Cloud-Based, and Hybrid, with cloud-based solutions leading due to scalability and remote accessibility. By organization, the market is divided into SMEs and Large Enterprises. Verticals include Government and Defense, Healthcare, IT and Telecom, BFSI, Education, and Others, with government and healthcare sectors holding significant shares. Regionally, North America dominates, while Asia Pacific is witnessing rapid growth driven by digital adoption and rising crisis preparedness.

Driver of the Global Crisis Management Software Market

The rising intricacies of international operations combined with heightened vulnerability to disruptive events, including cyberattacks and natural disasters, are propelling the demand for Crisis Management Software as an essential component of business continuity planning. Organizations across various industries are increasingly emphasizing the importance of risk preparedness and effective recovery strategies. Consequently, software solutions that facilitate real-time coordination, enable data-driven decision-making, and support post-crisis analysis are becoming indispensable. This urgent need for robust crisis management tools is especially prevalent in critical sectors such as finance, healthcare, and infrastructure, where lapses in operational continuity can lead to substantial financial losses and damage to reputation.

Restraints in the Global Crisis Management Software Market

The Global Crisis Management Software market faces several restraints mainly due to the substantial initial investment needed for implementation. This includes costs associated with licensing, system integration, and training staff, which can be particularly burdensome for small and mid-sized organizations. Furthermore, the need for continuous maintenance and updates to guarantee system reliability and security adds to the overall financial strain. Such high expenses can hinder the adoption of these solutions, especially in regions or sectors that lack robust digital infrastructure or adequate financial resources, limiting the market's potential growth and accessibility.

Market Trends of the Global Crisis Management Software Market

The Global Crisis Management Software market is witnessing a notable shift towards cloud-based platforms, driven by the escalating need for real-time access and adaptability in crisis situations. Organizations are prioritizing solutions that facilitate seamless integration with existing systems and support remote workforce functionalities, enhancing incident response capabilities. This trend reflects a broader commitment to digital transformation as enterprises strive to fortify their operational resilience. Additionally, the shift away from legacy IT infrastructures is catalyzing the demand for innovative tools that not only streamline crisis management processes but also foster collaboration and efficiency in an increasingly unpredictable environment.

Table of Contents

Introduction

• Objectives of the Study
• Scope of the Report
• Definitions

Research Methodology

• Information Procurement
• Secondary & Primary Data Methods
• Market Size Estimation
• Market Assumptions & Limitations

Executive Summary

• Global Market Outlook
• Supply & Demand Trend Analysis
• Segmental Opportunity Analysis

Market Dynamics & Outlook

• Market Overview
• Market Size
• Market Dynamics
  • Drivers & Opportunities
  • Restraints & Challenges
• Porters Analysis
  • Competitive rivalry
  • Threat of substitute
  • Bargaining power of buyers
  • Threat of new entrants
  • Bargaining power of suppliers

Key Market Insights

• Key Success Factors
• Degree of Competition
• Top Investment Pockets
• Market Ecosystem
• Market Attractiveness Index, 2025
• PESTEL Analysis
• Macro-Economic Indicators
• Value Chain Analysis
• Pricing Analysis
• Case Studies
• Start Up Analysis
• Technology Analysis

Global Crisis Management Software Market Size By Solution Type & CAGR (2026-2033)

• Market Overview
• Incident Management
• Emergency Notification
• Crisis Communication
• Risk Management
• Business Continuity
• Others

Global Crisis Management Software Market Size By Deployment Type & CAGR (2026-2033)

• Market Overview
• On-Premises
• Cloud-Based
• Hybrid

Global Crisis Management Software Market Size By Organization & CAGR (2026-2033)

• Market Overview
• SMEs
• Large Enterprises

Global Crisis Management Software Market Size By Verticle & CAGR (2026-2033)

• Market Overview
• Government and Defense
• Healthcare
• IT and Telecom
• BFSI
• Education
• Others

Global Crisis Management Software Market Size & CAGR (2026-2033)

• North America (By Solution Type, By Deployment Type, Organization, Verticle)
  • US
  • Canada
• Europe (By Solution Type, By Deployment Type, Organization, Verticle)
  • Germany
  • Spain
  • France
  • UK
  • Italy
  • Rest of Europe
• Asia Pacific (By Solution Type, By Deployment Type, Organization, Verticle)
  • China
  • India
  • Japan
  • South Korea
  • Rest of Asia-Pacific
• Latin America (By Solution Type, By Deployment Type, Organization, Verticle)
  • Brazil
  • Mexico
  • Rest of Latin America
• Middle East & Africa (By Solution Type, By Deployment Type, Organization, Verticle)
  • GCC Countries
  • South Africa
  • Rest of Middle East & Africa

Competitive Intelligence

• Top 5 Player Comparison
• Market Positioning of Key Players, 2025
• Strategies Adopted by Key Market Players
• Recent Developments in the Market
• Company Market Share Analysis, 2025
• Company Profiles of All Key Players
  • Company Details
  • Product Portfolio Analysis
  • Company's Segmental Share Analysis
  • Revenue Y-O-Y Comparison (2023-2025)

Key Company Profiles

• NCC Group
  • Company Overview
  • Business Segment Overview
  • Financial Updates
  • Key Developments
• Noggin
  • Company Overview
  • Business Segment Overview
  • Financial Updates
  • Key Developments
• LogicGate, Inc.
  • Company Overview
  • Business Segment Overview
  • Financial Updates
  • Key Developments
• MetricStream Inc.
  • Company Overview
  • Business Segment Overview
  • Financial Updates
  • Key Developments
• 4C Strategies
  • Company Overview
  • Business Segment Overview
  • Financial Updates
  • Key Developments
• IBM
  • Company Overview
  • Business Segment Overview
  • Financial Updates
  • Key Developments
• CURA Software Solutions
  • Company Overview
  • Business Segment Overview
  • Financial Updates
  • Key Developments
• Everbridge
  • Company Overview
  • Business Segment Overview
  • Financial Updates
  • Key Developments
• Konexus
  • Company Overview
  • Business Segment Overview
  • Financial Updates
  • Key Developments
• SAS Institute Inc
  • Company Overview
  • Business Segment Overview
  • Financial Updates
  • Key Developments
• Deloitte
  • Company Overview
  • Business Segment Overview
  • Financial Updates
  • Key Developments
• RQA Europe Ltd.
  • Company Overview
  • Business Segment Overview
  • Financial Updates
  • Key Developments
• Badger Software Ltd
  • Company Overview
  • Business Segment Overview
  • Financial Updates
  • Key Developments
• The Response Group
  • Company Overview
  • Business Segment Overview
  • Financial Updates
  • Key Developments
• F24 AG
  • Company Overview
  • Business Segment Overview
  • Financial Updates
  • Key Developments
• Instrapoint AS
  • Company Overview
  • Business Segment Overview
  • Financial Updates
  • Key Developments
• Risklogic
  • Company Overview
  • Business Segment Overview
  • Financial Updates
  • Key Developments
• Risk Management Solutions, Inc. (RMS)
  • Company Overview
  • Business Segment Overview
  • Financial Updates
  • Key Developments
• Everbridge
  • Company Overview
  • Business Segment Overview
  • Financial Updates
  • Key Developments
• Incident Control Room
  • Company Overview
  • Business Segment Overview
  • Financial Updates
  • Key Developments

Conclusion & Recommendations