医疗自助服务终端市场规模、份额及成长分析（按产品类型、最终用户和地区划分）－产业预测（2026-2033 年）

预计到 2024 年，全球医疗保健自助服务终端市场规模将达到 14.7 亿美元，到 2025 年将达到 16.7 亿美元，到 2033 年将达到 45.3 亿美元，在预测期（2026-2033 年）内，复合年增长率将达到 13.3%。

全球医疗自助服务终端市场正经历显着成长，这主要得益于人们对便利医疗服务需求的不断增长。这些终端策略性地部署在医院和医疗机构附近，提供处方笺续约、疫苗接种和健康检查等基本服务。它们也透过整合签到系统、门禁管理、病患入口网站和导航辅助等数位化解决方案，提升病患体验。自助服务终端减轻了医护人员的负担，使他们能够更专注于患者照护。技术创新正在进一步推动这一领域的变革，例如引入导航自助服务终端等功能，帮助用户在大型医疗机构内轻鬆导航。这些互动性强、易于使用的自助服务终端增强了患者的安全感，显着改善了他们在紧张环境中的就医体验。

全球医疗自助服务终端市场驱动因素

随着整合5G技术的无现金自助服务终端的兴起，医疗自助服务终端市场正经历重大变革。这项进步推动了Apple Pay和Android Pay等网路支付解决方案的普及，不仅提高了交易的便利性，也减少了对传统签帐金融卡和信用卡的依赖。因此，患者无需再四处寻找附近的ATM机，从而简化了就医流程。支付系统的这种变革，使得医疗服务接触点的使用者体验更加流畅便捷。

全球医疗自助服务终端市场的限制因素

全球医疗自助服务终端市场面临许多挑战，主要源自于这些设备本身存在的安全漏洞。由于其始终在线的网路连接以及支援无现金交易的功能，自助服务终端极易遭受网路攻击和资料外洩。这些安全隐患会削弱用户信任，阻碍其普及，最终影响市场的整体成长潜力。因此，制定强有力的安全措施和通讯协定对于降低这些风险至关重要，因为任何安全漏洞都可能对医疗服务提供者和患者造成不利影响，进而影响市场的扩张和永续性。

全球医疗自助服务终端市场趋势

全球医疗自助服务终端市场正呈现出一个显着的趋势，即后端管理系统与患者电子健康记录 (EHR) 的无缝整合。这种整合使患者能够直接存取自己的健康资讯、预约就诊并处理各项事务，从而显着提升医疗服务的效率，并最大限度地减少医护人员的介入。随着医疗服务提供者日益重视病人参与和营运效率，配备先进技术的自助服务终端正成为提供个人化医疗服务和改善病患整体体验的重要工具。这一发展趋势不仅提高了营运效率，也顺应了消费者对数位化医疗解决方案日益增长的需求。

目录

介绍

• 调查目标
• 调查范围
• 定义

调查方法

• 资讯收集
• 二手资料和一手资料方法
• 市场规模预测
• 市场假设与限制

执行摘要

• 全球市场展望
• 供需趋势分析
• 细分市场机会分析

市场动态与展望

• 市场规模
• 市场动态
  • 驱动因素和机会
  • 限制与挑战
• 波特分析

关键市场考察

• 关键成功因素
• 竞争程度
• 关键投资机会
• 市场生态系统
• 市场吸引力指数（2025）
• PESTEL 分析
• 总体经济指标
• 价值链分析
• 定价分析

全球医疗自助服务终端市场规模（依产品类型及复合年增长率划分）（2026-2033 年）

• 电子健康记录管理
• 远距远端医疗服务终端
• 资讯亭
• 接待亭
• 资讯亭
• 其他的

全球医疗自助服务终端市场规模（依最终用户划分）及复合年增长率（2026-2033 年）

• 诊所
• 医院
• 检查机构
• 药局
• 其他的

全球医疗自助服务终端市场规模及复合年增长率（2026-2033）

• 北美洲
  • 美国
  • 加拿大
• 欧洲
  • 德国
  • 西班牙
  • 法国
  • 英国
  • 义大利
  • 其他欧洲地区
• 亚太地区
  • 中国
  • 印度
  • 日本
  • 韩国
  • 亚太其他地区
• 拉丁美洲
  • 巴西
  • 其他拉丁美洲地区
• 中东和非洲
  • 海湾合作委员会国家
  • 南非
  • 其他中东和非洲地区

竞争资讯

• 前五大公司对比
• 主要企业的市场定位（2025 年）
• 主要市场参与者所采取的策略
• 近期市场趋势
• 公司市占率分析（2025 年）
• 主要企业公司简介
  • 公司详情
  • 产品系列分析
  • 依业务板块进行公司股票分析
  • 2023-2025年营收年比比较

主要企业简介

• Olea Kiosks Inc.（USA）
• Meridian Kiosks（USA）
• Fabcon, Inc.（USA）
• Diebold Nixdorf, Incorporated（USA）
• NCR Voyix Corporation（USA）
• Toshiba TEC Corporation（Japan）
• Posiflex Technology, Inc.（Taiwan）
• KIOSK Information Systems（USA）
• XIPHIAS Software Technologies Pvt. Ltd.（India）
• RedyRef Interactive Kiosks（USA）
• imageHOLDERS（UK）
• DynaTouch Corporation（USA）
• Frank Mayer and Associates, Inc.（USA）
• Slabb Kiosks（USA）
• Embross（Canada）

结论与建议

Global Healthcare Kiosk Market size was valued at USD 1.47 Billion in 2024 and is poised to grow from USD 1.67 Billion in 2025 to USD 4.53 Billion by 2033, growing at a CAGR of 13.3% during the forecast period (2026-2033).

The global healthcare kiosk market is witnessing significant growth, driven by the increasing demand for convenient access to healthcare services. Strategically positioned near hospitals and healthcare facilities, these kiosks offer essential services such as prescription refills, vaccinations, and health screenings. They also enhance the patient experience by incorporating digital solutions like check-in systems, restricted access management, patient portals, and navigation assistance. By alleviating some of the burdens on healthcare staff, kiosks enable providers to focus more on patient care. Technological innovations are further transforming this sector, with features like wayfinding kiosks that improve navigation within large facilities. These interactive, user-friendly kiosks promote a sense of well-being and safety, significantly enhancing the patient experience in high-stress environments.

Top-down and bottom-up approaches were used to estimate and validate the size of the Global Healthcare Kiosk market and to estimate the size of various other dependent submarkets. The research methodology used to estimate the market size includes the following details: The key players in the market were identified through secondary research, and their market shares in the respective regions were determined through primary and secondary research. This entire procedure includes the study of the annual and financial reports of the top market players and extensive interviews for key insights from industry leaders such as CEOs, VPs, directors, and marketing executives. All percentage shares split, and breakdowns were determined using secondary sources and verified through Primary sources. All possible parameters that affect the markets covered in this research study have been accounted for, viewed in extensive detail, verified through primary research, and analyzed to get the final quantitative and qualitative data.

Global Healthcare Kiosk Market Segments Analysis

Global Healthcare Kiosk Market is segmented by Product Type, End-User and region. Based on Product Type, the market is segmented into Electronic Medical Record Management, Telemedicine Kiosks, Informative Kiosks, Check-in Kiosks, Wayfinding Kiosks and Others. Based on End-User, the market is segmented into Clinics, Hospitals, Laboratories, Pharma Stores and Others. Based on region, the market is segmented into North America, Europe, Asia Pacific, Latin America and Middle East & Africa.

Driver of the Global Healthcare Kiosk Market

The healthcare kiosk market is experiencing a significant transformation driven by the rise of cashless kiosks integrated with 5G technology. This advancement is facilitating the incorporation of internet-based payment solutions like Apple Pay and Android Pay, which not only enhance the convenience of transactions but also reduce the reliance on traditional debit and credit card methods. As a result, patients no longer face the inconvenience of searching for nearby ATMs, making the process of accessing healthcare services more efficient. This evolution in payment systems is paving the way for a more streamlined and user-friendly experience in healthcare settings.

Restraints in the Global Healthcare Kiosk Market

The global healthcare kiosk market faces significant challenges due to security vulnerabilities associated with these devices. Being constantly connected to the internet and facilitating cashless transactions exposes kiosks to high risks of cyberattacks and data breaches. These security concerns can undermine user trust and deter adoption, ultimately hindering the overall growth potential of the market. The necessity for robust security measures and protocols becomes crucial to mitigate these risks, as any incidents of compromise could lead to detrimental consequences for both providers and patients, thereby impacting the market's expansion and sustainability.

Market Trends of the Global Healthcare Kiosk Market

The global healthcare kiosk market is witnessing a significant trend towards the seamless integration of back-end office systems with patient access to electronic health records (EHRs). This integration enhances the efficiency of healthcare delivery by allowing patients to interact directly with their health information, schedule appointments, and process transactions with minimal staff intervention. As healthcare providers increasingly prioritize patient engagement and streamlined operations, kiosks equipped with advanced technology are becoming essential tools in delivering personalized care and improving overall patient experiences. This evolution not only boosts operational efficiency but also aligns with the growing demand for digital health solutions among consumers.

Table of Contents

Introduction

• Objectives of the Study
• Scope of the Report
• Definitions

Research Methodology

• Information Procurement
• Secondary & Primary Data Methods
• Market Size Estimation
• Market Assumptions & Limitations

Executive Summary

• Global Market Outlook
• Supply & Demand Trend Analysis
• Segmental Opportunity Analysis

Market Dynamics & Outlook

• Market Overview
• Market Size
• Market Dynamics
  • Drivers & Opportunities
  • Restraints & Challenges
• Porters Analysis
  • Competitive rivalry
  • Threat of substitute
  • Bargaining power of buyers
  • Threat of new entrants
  • Bargaining power of suppliers

Key Market Insights

• Key Success Factors
• Degree of Competition
• Top Investment Pockets
• Market Ecosystem
• Market Attractiveness Index, 2025
• PESTEL Analysis
• Macro-Economic Indicators
• Value Chain Analysis
• Pricing Analysis

Global Healthcare Kiosk Market Size by Product Type & CAGR (2026-2033)

• Market Overview
• Electronic Medical Record Management
• Telemedicine Kiosks
• Informative Kiosks
• Check-in Kiosks
• Wayfinding Kiosks
• Others

Global Healthcare Kiosk Market Size by End-User & CAGR (2026-2033)

• Market Overview
• Clinics
• Hospitals
• Laboratories
• Pharma Stores
• Others

Global Healthcare Kiosk Market Size & CAGR (2026-2033)

• North America (Product Type, End-User)
  • US
  • Canada
• Europe (Product Type, End-User)
  • Germany
  • Spain
  • France
  • UK
  • Italy
  • Rest of Europe
• Asia Pacific (Product Type, End-User)
  • China
  • India
  • Japan
  • South Korea
  • Rest of Asia-Pacific
• Latin America (Product Type, End-User)
  • Brazil
  • Rest of Latin America
• Middle East & Africa (Product Type, End-User)
  • GCC Countries
  • South Africa
  • Rest of Middle East & Africa

Competitive Intelligence

• Top 5 Player Comparison
• Market Positioning of Key Players, 2025
• Strategies Adopted by Key Market Players
• Recent Developments in the Market
• Company Market Share Analysis, 2025
• Company Profiles of All Key Players
  • Company Details
  • Product Portfolio Analysis
  • Company's Segmental Share Analysis
  • Revenue Y-O-Y Comparison (2023-2025)

Key Company Profiles

• Olea Kiosks Inc. (USA)
  • Company Overview
  • Business Segment Overview
  • Financial Updates
  • Key Developments
• Meridian Kiosks (USA)
  • Company Overview
  • Business Segment Overview
  • Financial Updates
  • Key Developments
• Fabcon, Inc. (USA)
  • Company Overview
  • Business Segment Overview
  • Financial Updates
  • Key Developments
• Diebold Nixdorf, Incorporated (USA)
  • Company Overview
  • Business Segment Overview
  • Financial Updates
  • Key Developments
• NCR Voyix Corporation (USA)
  • Company Overview
  • Business Segment Overview
  • Financial Updates
  • Key Developments
• Toshiba TEC Corporation (Japan)
  • Company Overview
  • Business Segment Overview
  • Financial Updates
  • Key Developments
• Posiflex Technology, Inc. (Taiwan)
  • Company Overview
  • Business Segment Overview
  • Financial Updates
  • Key Developments
• KIOSK Information Systems (USA)
  • Company Overview
  • Business Segment Overview
  • Financial Updates
  • Key Developments
• XIPHIAS Software Technologies Pvt. Ltd. (India)
  • Company Overview
  • Business Segment Overview
  • Financial Updates
  • Key Developments
• RedyRef Interactive Kiosks (USA)
  • Company Overview
  • Business Segment Overview
  • Financial Updates
  • Key Developments
• imageHOLDERS (UK)
  • Company Overview
  • Business Segment Overview
  • Financial Updates
  • Key Developments
• DynaTouch Corporation (USA)
  • Company Overview
  • Business Segment Overview
  • Financial Updates
  • Key Developments
• Frank Mayer and Associates, Inc. (USA)
  • Company Overview
  • Business Segment Overview
  • Financial Updates
  • Key Developments
• Slabb Kiosks (USA)
  • Company Overview
  • Business Segment Overview
  • Financial Updates
  • Key Developments
• Embross (Canada)
  • Company Overview
  • Business Segment Overview
  • Financial Updates
  • Key Developments

Conclusion & Recommendations