饭店机器人市场规模、份额和成长分析（按类型、应用和地区划分）—2026-2033年产业预测

预计到 2024 年，饭店机器人市场规模将达到 4.7251 亿美元，到 2025 年将成长至 5.93 亿美元，到 2033 年将成长至 36.4924 亿美元，在预测期（2026-2033 年）内复合年增长率为 25.5%。

饭店机器人是设计提升饭店业各环节的自主机器，包括顾客服务、客房清洁、送餐和保全。随着机器人技术在该行业的应用日益广泛，人工智慧 (AI) 和自动化技术正帮助提升客户满意度和营运效率。人工智慧、机器学习和物联网 (IoT) 等先进技术的兴起，催生了更灵活、紧凑且经济高效的机器人解决方案。因此，机器人已成为提升客户体验、培养品牌忠诚度和提高品牌知名度的关键工具。它们能够胜任从导航到清洁和食品准备等多种角色，同时也能提升行李处理和消毒等营运效率。这一趋势表明，市场对创新酒店机器人的需求不断增长，这将推动供应商进一步推进技术进步和解决方案开发。

酒店机器人市场驱动因素

随着酒店业对提高生产力和效率的需求日益增长，酒店机器人市场正以惊人的速度扩张。面对不断涌现的新进业者带来的日益激烈的竞争，连锁饭店和服务供应商正增加对先进技术的投资，以提升客户体验。满足客户期望是产生收入的关键，因此服务品质至关重要。为了提高营运效率，饭店和餐厅营运商正在部署机器人来执行各种任务，例如清洁和客户服务，使员工能够专注于更重要的工作。此外，人们对个人化旅行体验日益增长的需求，也可能进一步推动饭店业对机器人的应用。

饭店机器人市场面临的限制

儘管酒店机器人因其高效和技术进步而备受关注，但它们也面临着阻碍其在行业内广泛应用的许多限制。它们的功能通常仅限于特定任务，因此不如人类员工灵活。这种适应性不足使得它们难以应对突发和复杂的情况，例如敏感的客户互动。与人类不同，机器人缺乏情绪智商和批判性思考能力，这可能导致在复杂场景下服务品质下降。因此，它们难以提供个人化回应是一个主要缺陷，可能会影响客户的整体满意度。

酒店机器人市场趋势

饭店机器人市场正经历一个显着的趋势：科技与客户互动的融合日益加深。随着宾客越来越习惯在从入住登记、礼宾服务到娱乐和客房送餐等各种服务中获得机器人协助，酒店业正积极拥抱机器人技术，以提高营运效率并提升宾客体验。这项转变反映了不断变化的市场格局，精通科技的消费者期望获得兼具便利性和个人化的无缝创新解决方案。因此，饭店和餐厅正在投资先进的机器人解决方案，以满足这些不断变化的偏好，最终推动饭店业服务模式的转型。

目录

介绍

• 调查目标
• 调查范围
• 定义

调查方法

• 资讯收集
• 二手资料和一手资料方法
• 市场规模预测
• 市场假设与限制

执行摘要

• 全球市场展望
• 供需趋势分析
• 细分市场机会分析

市场动态与展望

• 市场规模
• 市场动态
  • 驱动因素和机会
  • 限制与挑战
• 波特分析及其影响

关键市场考察

• 关键成功因素
• 竞争程度
• 关键投资机会
• 市场生态系统
• 技术进步
• 监管环境
• 价值链分析
• 案例研究分析
• 客户和购买标准分析
• PESTEL 分析
• 总体经济指标
• 市场吸引力指数
• 定价分析

全球酒店机器人市场规模（按类型和复合年增长率划分）（2026-2033 年）

• 前台机器人
• 配送机器人
• 清洁机器人
• 其他的

全球酒店机器人市场规模（按应用领域及复合年增长率划分）（2026-2033 年）

• 饭店和餐厅
• 旅游

全球饭店机器人市场规模及复合年增长率（2026-2033）

• 北美洲
  • 美国
  • 加拿大
• 欧洲
  • 英国
  • 德国
  • 西班牙
  • 法国
  • 义大利
  • 其他欧洲地区
• 亚太地区
  • 中国
  • 印度
  • 日本
  • 韩国
  • 亚太其他地区
• 拉丁美洲
  • 巴西
  • 其他拉丁美洲地区
• 中东和非洲
  • 海湾合作委员会国家
  • 南非
  • 其他中东和非洲地区

竞争资讯

• 前五大公司对比
• 主要企业的市场定位（2025 年）
• 主要市场参与者所采取的策略
• 近期市场趋势
• 公司市占率分析（2025 年）
• 主要企业公司简介
  • 公司详情
  • 产品系列分析
  • 依业务板块进行公司股票分析
  • 2021-2023年营收年比比较

主要企业简介

• SoftBank Robotics
• LG Electronics Inc.
• anasonic Corporation
• Bear Robotics Inc.
• Knightscope Inc.
• Hyundai Robotics Co., Ltd.
• Aethon Inc.
• Savioke Inc.
• Connected Robotics Inc.
• Relay Robotics Inc.
• KUKA AG
• Fanuc Corporation
• Omron Corporation
• UBTECH Robotics, Inc.
• Boston Dynamics Inc.
• Hanson Robotics Ltd.
• Pypestream Inc.
• Blue Frog Robotics
• Stanley Robotics
• Maidbot

结论与建议

Hospitality Robots Market size was valued at USD 472.51 Million in 2024 and is poised to grow from USD 593 Million in 2025 to USD 3649.24 Million by 2033, growing at a CAGR of 25.5% during the forecast period (2026-2033).

Hospitality robots are autonomous machines tailored to enhance various facets of the hospitality industry, including customer service, housekeeping, food delivery, and security. As this sector increasingly adopts robotics, artificial intelligence and automation technologies are bolstering customer satisfaction and operational efficacy. The rise of advanced technologies, such as AI, machine learning, and the Internet of Things, has led to more versatile, compact, and cost-effective robotic solutions. Consequently, robots are now integral to improving the customer experience, fostering brand loyalty, and raising awareness. They fulfill diverse roles, from mobile guidance to cleaning and meal preparation, while also streamlining tasks like luggage handling and sanitization. This trend highlights the growing demand for innovative hospitality robotics, stimulating further advancements and solutions from providers.

Top-down and bottom-up approaches were used to estimate and validate the size of the Hospitality Robots market and to estimate the size of various other dependent submarkets. The research methodology used to estimate the market size includes the following details: The key players in the market were identified through secondary research, and their market shares in the respective regions were determined through primary and secondary research. This entire procedure includes the study of the annual and financial reports of the top market players and extensive interviews for key insights from industry leaders such as CEOs, VPs, directors, and marketing executives. All percentage shares split, and breakdowns were determined using secondary sources and verified through Primary sources. All possible parameters that affect the markets covered in this research study have been accounted for, viewed in extensive detail, verified through primary research, and analyzed to get the final quantitative and qualitative data.

Hospitality Robots Market Segments Analysis

Global Hospitality Robots Market is segmented by Type, Application and region. Based on Type, the market is segmented into Front Desk Robots, Delivery Robots, Cleaning Robots, and Others. Based on application, the market is segmented into, Hotels & Restaurants, Travel & Tourism. Based on region, the market is segmented into North America, Europe, Asia Pacific, Latin America and Middle East & and Africa.

Driver of the Hospitality Robots Market

The increasing need for enhanced productivity and efficiency in the hospitality sector is propelling the expansion of the hospitality robots market. As competition intensifies with the rise of new entrants, hotel chains and service providers are channeling investments into advanced technologies that elevate customer experiences. Satisfying customer expectations is pivotal for generating revenue, with service quality being a critical factor. To boost operational efficiency, hotel and restaurant operators are integrating robots for various tasks, such as cleaning and customer service, thereby enabling staff to concentrate on more significant responsibilities. Additionally, the heightened demand for personalized travel experiences is likely to spur further adoption of robots within the industry.

Restraints in the Hospitality Robots Market

While hospitality robots are gaining traction for their efficiency and technological advancements, they face significant limitations that hinder their widespread adoption in the industry. Their functionality is often confined to specific tasks, making them less versatile than human staff. This lack of adaptability means that they struggle to navigate unexpected or intricate situations, such as nuanced customer service interactions. Unlike humans, robots do not possess emotional intelligence or critical thinking skills, which can diminish the quality of service in complex scenarios. Consequently, their inability to provide a personalized touch can be a considerable drawback, affecting overall customer satisfaction.

Market Trends of the Hospitality Robots Market

The hospitality robots market is witnessing a significant trend characterized by the increasing integration of technology into customer interactions. As guests grow more comfortable with robotic assistance for various services-ranging from check-in and concierge functions to entertainment and room service-hospitality businesses are embracing robotics to enhance operational efficiency and elevate guest experiences. This shift reflects an evolving landscape where tech-savvy consumers expect seamless, innovative solutions that blend convenience with personalization. Consequently, hotels and restaurants are investing in advanced robotic solutions to meet these changing preferences, ultimately fostering a transformation in service delivery within the sector.

Table of Contents

Introduction

• Objectives of the Study
• Scope of the Report
• Definitions

Research Methodology

• Information Procurement
• Secondary & Primary Data Methods
• Market Size Estimation
• Market Assumptions & Limitations

Executive Summary

• Global Market Outlook
• Supply & Demand Trend Analysis
• Segmental Opportunity Analysis

Market Dynamics & Outlook

• Market Overview
• Market Size
• Market Dynamics
  • Driver & Opportunities
  • Restraints & Challenges
• Porters Analysis & Impact
  • Competitive rivalry
  • Threat of substitute
  • Bargaining power of buyers
  • Threat of new entrants
  • Bargaining power of suppliers

Key Market Insights

• Key Success Factors
• Degree of Competition
• Top Investment Pockets
• Market Ecosystem
• Technological Advancement
• Regulatory Landscape
• Value Chain Analysis
• Case Study Analysis
• Customer & Buying Criteria Analysis
• PESTEL Analysis
• Macro-Economic Indicators
• Market Attractiveness Index
• Pricing Analysis

Global Hospitality Robots Market Size by Type & CAGR (2026-2033)

• Market Overview
• Front Desk Robots
• Delivery Robots
• Cleaning Robots
• Others

Global Hospitality Robots Market Size by Application & CAGR (2026-2033)

• Market Overview
• Hotels & Restaurants
• Travel & Tourism

Global Hospitality Robots Market Size & CAGR (2026-2033)

• North America, (Type, Application)
  • US
  • Canada
• Europe, (Type, Application)
  • UK
  • Germany
  • Spain
  • France
  • Italy
  • Rest of Europe
• Asia-Pacific, (Type, Application)
  • China
  • India
  • Japan
  • South Korea
  • Rest of Asia Pacific
• Latin America, (Type, Application)
  • Brazil
  • Rest of Latin America
• Middle East & Africa, (Type, Application)
  • GCC Countries
  • South Africa
  • Rest of Middle East & Africa

Competitive Intelligence

• Top 5 Player Comparison
• Market Positioning of Key Players, 2025
• Strategies Adopted by Key Market Players
• Recent Developments in the Market
• Company Market Share Analysis, 2025
• Company Profiles of All Key Players
  • Company Details
  • Product Portfolio Analysis
  • Company's Segmental Share Analysis
  • Revenue Y-O-Y Comparison (2021-2023)

Key Company Profiles

• SoftBank Robotics
  • Company Overview
  • Business Segment Overview
  • Financial Updates
  • Key Developments
• LG Electronics Inc.
  • P Company Overview
  • Business Segment Overview
  • Financial Updates
  • Key Developments
• anasonic Corporation
  • Company Overview
  • Business Segment Overview
  • Financial Updates
  • Key Developments
• Bear Robotics Inc.
  • Company Overview
  • Business Segment Overview
  • Financial Updates
  • Key Developments
• Knightscope Inc.
  • Company Overview
  • Business Segment Overview
  • Financial Updates
  • Key Developments
• Hyundai Robotics Co., Ltd.
  • Company Overview
  • Business Segment Overview
  • Financial Updates
  • Key Developments
• Aethon Inc.
  • Company Overview
  • Business Segment Overview
  • Financial Updates
  • Key Developments
• Savioke Inc.
  • Company Overview
  • Business Segment Overview
  • Financial Updates
  • Key Developments
• Connected Robotics Inc.
  • Company Overview
  • Business Segment Overview
  • Financial Updates
  • Key Developments
• Relay Robotics Inc.
  • Company Overview
  • Business Segment Overview
  • Financial Updates
  • Key Developments
• KUKA AG
  • Company Overview
  • Business Segment Overview
  • Financial Updates
  • Key Developments
• Fanuc Corporation
  • Company Overview
  • Business Segment Overview
  • Financial Updates
  • Key Developments
• Omron Corporation
  • Company Overview
  • Business Segment Overview
  • Financial Updates
  • Key Developments
• UBTECH Robotics, Inc.
  • Company Overview
  • Business Segment Overview
  • Financial Updates
  • Key Developments
• Boston Dynamics Inc.
  • Company Overview
  • Business Segment Overview
  • Financial Updates
  • Key Developments
• Hanson Robotics Ltd.
  • Company Overview
  • Business Segment Overview
  • Financial Updates
  • Key Developments
• Pypestream Inc.
  • Company Overview
  • Business Segment Overview
  • Financial Updates
  • Key Developments
• Blue Frog Robotics
  • Company Overview
  • Business Segment Overview
  • Financial Updates
  • Key Developments
• Stanley Robotics
  • Company Overview
  • Business Segment Overview
  • Financial Updates
  • Key Developments
• Maidbot
  • Company Overview
  • Business Segment Overview
  • Financial Updates
  • Key Developments

Conclusion & Recommendation