市场调查报告书
商品编码
1372049
到 2030 年的全球云端 POS 市场预测:按类型、组成部分、组织规模、最终用户和地区进行的全球分析Cloud POS Market Forecasts to 2030 - Global Analysis By Type (Fixed Point Of Sale and Mobile Point Of Sale), Component (Services and Solution), Organization Size, End User and By Geography |
根据 Stratistics MRC 的数据,2023 年全球云端 POS 市场规模为 42.9 亿美元,预计到 2030 年将达到 179.8 亿美元,预测期内年复合成长率为 22.7%。
基于网路的 POS 系统(称为云端 POS)允许企业在线上进行消费者交易并监督日常业务。云端 POS 由各种硬体、软体和基于服务的技术组成,用于管理销售商品和服务时的交易流程。云端 POS 无需大型且昂贵的伺服器,有效维护多个地点的 POS 终端,并增强客户支援。
根据万事达卡国际公司 2020 年 4 月进行的一项调查,全球 79% 的人在 COVID-19 爆发期间开始使用非接触式付款。
任何可以连接到互联网的设备都可以使用云端基础的POS 系统。它允许您即时监控劳动力运转率、库存计数和生产力资料。资讯始终是最新的,甚至可以从远端位置存取。此外,您可以透过添加行动装置来扩展您的系统,以提高移动性。客户可以透过利用行动 POS 系统的功能来享受这一优势。透过此类安装增加的流动性将扩大市场成长。
缺乏全球系统标准化和客户认知度低是云端 POS 市场面临的最大挑战。云端POS系统供应商面临的主要困难是获得消费者的认可并成功开拓新兴市场。大多数消费者没有意识到云端 POS 系统的潜力,但需要一种实用的现金替代品。此外,出于安全考虑,已开发国家的消费者迴避使用无线付款卡,而较贫穷国家的消费者基本上对无线付款技术一无所知。
企业只需为实际使用的服务付费即可降低成本,无需传统本地 POS 的故障安全保护措施和未来性的要求。企业主也不必担心保持这些 POS 系统的正常运作,因为解决方案提供者负责云端基础的POS 解决方案的维护和保养。云端基础的POS 系统可让企业营运较小的内部 IT 团队,从而节省与维护本地 POS 解决方案所需的全规模 IT部门相关的培训和薪资成本。供应商和解决方案供应商负责云端基础的POS 系统的维护、效能和维护,推动市场成长。
由于现今复杂的IT安全环境,网路攻击发生的频率逐年增加。当谈到安全问题时,许多组织质疑云端基础的产品的一般功能。习惯于本地 POS 系统的 IT 专业人员在切换到云端基础的POS 时通常会担心,因为他们担心失去所有权和控制权。人们普遍认为云端基础的POS 尚未充分发展,无法满足IT安全要求。此外,儘管云端基础的POS 的接受度迅速提高,但组织在很大程度上仍然没有意识到云端安全性和恶意软体等可能存在的问题。
疫情期间,组织发现很难与供应商合作、进行现场安装以及协调 IT 资源。因此,CIEM 解决方案的采用和部署被推迟。由于远距工作的日益普及,组织现在在管理分散式环境中的使用者存取和权限方面面临着新的挑战。突然转向远端工作已经限制了目前权限管理程序的能力,并引发了对资料安全的担忧。
中小企业部门预计将占据最大份额,因为预计在预测期内成长最快。云端 POS 系统供应商为自由工作者、小型企业和个人提供客製化选项。中小型企业最重要的需求之一是成本效益,因此某些供应商可以满足该需求。此类供应商为中小型企业提供简单的工具,使管理人员、专案和资产变得更加容易。这些简单的工具还可以帮助小型企业充分利用其安装的软体。预计未来年度中小型企业将越来越多地采用云端POS系统。
预计运输和物流领域在预测期内将出现良好成长。透过云端 POS,您可以在任何有网路连线的地方监督状况。需要监督许多不同地点或即时追踪出货的物流经理可能会发现这特别有用。所有资料,包括销售、库存和客户资料,均使用云端 POS 系统进行集中管理。这为物流经理提供了每分钟的资料和全面的报告,以做出资料主导的选择,从而简化业务并找出问题区域。
由于对云端基础的服务的高需求,北美在估计期间占据最大的市场占有率,并且预计北美将占据全球云端 POS 市场的很大一部分。创新产品和服务的采用得到了该地区先进技术框架的支持。美国和加拿大是接受非接触式付款方式的领先国家,推动了区域市场的扩张。美国商店迅速采用线上付款选项,进一步加速了云端基础的POS 系统的使用。线上交易对于美国咖啡馆和餐厅老闆来说至关重要,并且正在影响市场扩张。
预计亚太地区在预测期内将实现盈利成长。现有企业数量的增加是市场扩张的主要因素。该地区云端基础服务的使用量不断增加,进一步推动了云端基础POS 市场的扩张。由于云端付款服务的蓬勃发展,预计新加坡、中国和印度等国家在未来年度将经历巨大发展。该地区云端 POS 市场的扩张将受到亚洲中小企业混合采用云端基础的解决方案的推动。
According to Stratistics MRC, the Global Cloud POS Market is accounted for $4.29 billion in 2023 and is expected to reach $17.98 billion by 2030 growing at a CAGR of 22.7% during the forecast period. A web-based point-of-sale system termed a "cloud POS" allows businesses to conduct consumer transactions and oversee daily operations online. It comprises a variety of hardware, software, and service-based technologies that regulate the transaction process during the sale of a good or service. Cloud POS does away with the need for large, expensive servers, effectively maintains POS terminals across multiple locations, and enhances customer support.
According to the survey conducted by Master card International Incorporated in April 2020, 79% of people worldwide have started using contactless payments during the COVID-19 pandemic time.
Any device with an internet connection can use a cloud-based POS system. The ability to monitor labour utilisation percentages, inventory counts, and productivity data in real time is made possible by this. The information is constantly up-to-date and accessible from any remote place. Additionally, it also offers the benefit of expanding your system with additional mobile devices for greater mobility. Customers can take advantage of this benefit by using a mobile POS system's capabilities. The improved mobility advantages offered by these installations expand the market growth.
The lack of worldwide system standardisation and low customer knowledge of the same pose the biggest challenges to the cloud POS market. The main difficulties facing providers of cloud POS systems are gaining consumer acceptance and successfully developing vertical markets. Although most consumers are unaware of the possibilities on the market, they are in need of a workable cash substitute. Additionally, consumers in industrialised nations shy away from utilising wireless payment cards due to security concerns; consumers in poor nations are largely uninformed of wireless payment technologies.
Businesses save money by only paying for the services they actually use instead of the fail-safe safeguards and requirements for future-proofing that traditional on-premises POS requires. The solutions provider will also handle the maintenance and upkeep of cloud-based POS solutions, so business owners are not concerned about these POS systems running continuously. With cloud-based POS systems, businesses can operate with a smaller internal IT team, saving on the training and payroll costs related to maintaining a full-size IT department as required by on-premises POS solutions. Vendors and solution providers handle the maintenance, performance, and upkeep of cloud-based POS systems, which enhances market growth.
Modern intricate IT security environment is making cyberattacks more frequent on annually. Regarding security issues, many organisations have doubts about the general competence of cloud-based products. IT professionals who are used to working with on-premises POS systems frequently worry when switching to cloud-based POS because they worry about losing ownership and control. Another common misconception is that cloud-based POS is not yet developed enough to meet IT security requirements. Additionally, despite a surge in cloud-based POS acceptance, organisations are still not very aware of possible concerns including cloud security and malware.
During the pandemic, organisations encountered difficulties working with vendors, carrying out on-site installs, and aligning IT resources. As a result, the adoption and deployment of CIEM solutions were delayed. Organisations now confront new issues with managing user access and entitlements in a distributed environment as a result of the growing adoption of remote work. The sudden shift to remote work arrangements taxed the capacity of current entitlement management procedures and created concerns regarding data security.
The small and medium-sized enterprise segment is estimated to hold the largest share, due to the largest growth is expected for SMEs during the forecast period. Vendors of cloud POS systems offer customized options for freelancers, small enterprises, and individuals. One of the most essential needs for small enterprises is cost-effectiveness, so there are some specific suppliers who may meet their needs. These suppliers provide SMEs with simple tools that make it very easy for them to manage people, projects, and assets. These simple tools also assist SMEs in fully utilizing the installed software. In the upcoming years, SMEs are anticipated to increasingly deploy cloud POS systems.
The transport and logistics segment is anticipated to have lucrative growth during the forecast period. With cloud POS, we can oversee the operations while on the road from any location with an internet connection. Logistics managers who may need to oversee many different places or track shipments in real-time will find this to be particularly useful. All the data, including sales, inventory, and customer data, has been centralized using cloud POS systems. This gives logistics managers up-to-the-minute data and thorough reports, enabling them to make data-driven choices to streamline operations and pinpoint problem areas.
North America commanded the largest market share during the extrapolated period due to the high demand for cloud-based services, North America is predicted to account for an important portion of the worldwide cloud POS market. The adoption of innovative products and services is supported by the region's advanced technological framework. In terms of accepting contactless payment methods, the United States and Canada are leading nations, encouraging regional market expansion. The use of cloud-based POS systems is further fuelled by the swift adoption of online payment options by American shops. Online transactions are essential for American cafe and restaurant proprietors, which has an impact on market expansion.
Asia-Pacific is expected to witness profitable growth over the projection period. The increasing number of established companies is mostly responsible for the expansion. The region's increasing use of cloud-based services is further fostering the expansion of the cloud-based POS market. Countries like Singapore, China, and India are projected to have enormous development in the next few years due to the boom in cloud payment services. The expansion of the cloud POS market in the region will be fueled by the Asian SMEs' combined adoption of cloud-based solutions.
Some of the key players in the Cloud POS Market include: Oracle Corporation, Celerant Technology, Square Inc., Clover, Cegid, Touch Suite, Revel systems, Cegid, ERPLY. Shopify, PAR Technology, B2B Soft, UTC RETAIL, Salon Target, Intuit, Retail Ops, Omnico Group Dias Park and Ascent360.
In September 2022, Square, Inc. (now known as Block, Inc.) introduced millions of vendors across the United States to its Tap to Pay feature on iPhone. The feature, available within the Square Point of Sale iOS app, allowed merchants of all sizes to accept contactless payments directly from their iPhones, with no additional hardware requirement and at no additional costs to the seller.
In June 2021, Ascent360 announced an app store connected with Light speed to bring PoS and e-commerce data to life. Because of the combined power of these technologies, businesses were able to absorb critical consumer data, segment customers, and provide personalized omni channel communications to engage better and retain customers.