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市场调查报告书
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1530814

全球办公室自动化市场预测 (-2030)：按类型、部署、组织规模、技术、应用程式、最终用户和地区进行分析

Office Automation Market Forecasts to 2030 - Global Analysis By Type (Hardware, Software and Services), Deployment, Organization Size, Technology, Application, End User and By Geography
出版日期: | 出版商: Stratistics Market Research Consulting | 英文 200+ Pages | 商品交期: 2-3个工作天内

价格

2024年全球办公室自动化市场规模为4.2527亿美元，预计2030年将达到8.8273亿美元，预测期内复合年增长率为12.1%。办公室自动化是指利用科技更有效地执行办公室业务和流程。

它涉及整合各种系统和软体以简化工作流程并提高生产力。透过自动化重复性任务和数位化管理讯息，办公室自动化减少了手动工作，最大限度地减少了错误，并改善了组织内的沟通。

根据2019年新加坡政府贸易统计，美国约占新加坡自动化设备市场占有率的20%。

远距工作和混合工作模式的兴起

远端和混合工作模式的兴起推动了对支援远端协作、通讯和生产力的数位工具的需求。云端基础的平台、虚拟协作工具和工作流程管理系统等自动化解决方案可实现分散式团队之间的无缝互动和效率。随着组织适应灵活的工作环境，他们寻求能够保持业务连续性、增强团队协作和简化流程的自动化技术，从而推动办公室自动化市场的进一步投资和扩张。

安全问题

办公室自动化中的安全问题源于处理敏感资料的自动化系统中的漏洞，增加了资料外洩和网路攻击的风险。这些担忧可能会阻碍企业投资自动化技术，因为担心资料完整性和隐私受到损害，从而阻碍市场成长。安全事件可能会造成重大的财务和声誉损失，增加审查，增加合规成本，降低采用率，并最终影响整体市场成长。

更多采用可客製化的自动化解决方案

客製化提高了系统的效率、灵活性以及与现有工作流程的集成，促进了各行业的广泛采用。随着公司不断寻求适合其独特流程和规模的解决方案，可客製化的自动化工具变得更具吸引力，从而导致市场需求增加。这种适应性支持多样化的使用案例，促进创新，鼓励投资，并最终推动市场的成长和扩张。

部署复杂度

实施办公室自动化的复杂性来自于将新系统与现有基础设施整合、配置软体和调整工作流程。这个过程通常需要专业知识、仔细规划、对当前流程的潜在调整，而且既耗时又昂贵。因此，低采用率阻碍了市场成长，因为自动化技术的范围有限，且潜在的效率提昇在更广泛的市场中无法实现。

COVID-19 的影响

随着公司转向远距工作并需要增强数位协作和效率，COVID-19 加速了办公室自动化的采用。疫情刺激了对云端基础的解决方案、虚拟通讯工具和支援远端业务的自动化软体的需求。这种转变凸显了在快速变化的工作环境中维持业务永续营运和生产力的作用，从而促进了办公室自动化技术的市场成长。

人力资源管理部门预计将在预测期内成为最大的部门

人力资源管理业务预计将出现良好成长。在人力资源管理中，办公室自动化简化了招募、薪资核算和绩效管理等业务。自动化系统透过管理员工记录、促进线上申请和社会福利管理来减少人工工作和错误。自动调度、资料分析和通讯的工具可提高效率和准确性。自动化使人力资源部门能够专注于策略活动并提高整体员工体验和组织效率。

预计企业办公部门在预测期内的复合年增长率最高。

预计企业办公部门在预测期间内复合年增长率最高。在公司办公室中，办公室自动化透过整合文件管理、通讯和日程安排软体来优化日常业务。自动化系统简化了报告、会议协调和工作流程管理等任务，提高了效率和协作。该技术减少了手动流程，最大限度地减少了错误，并支援资料主导的决策。透过自动化日常业务，企业办公室可以提高生产力、降低成本并创造更灵活的职场环境。

占比最大的地区：

由于技术的快速进步和数位解决方案的日益采用，预计亚太地区在预测期内将占据最大的市场占有率。推动这一扩张的因素包括对高效业务流程的需求不断增加、远端工作趋势以及对云端运算和人工智慧技术的投资增加。中国、印度和日本等国家凭藉强大的基础设施和不断扩大的业务需求处于领先地位。随着该地区企业寻求提高生产力和降低营运成本，办公室自动化解决方案市场持续快速成长。

复合年增长率最高的地区：

由于技术采用率高且注重提高业务效率，预计北美地区在预测期内的复合年增长率最高。美国和加拿大的企业正在投资先进的自动化解决方案，包括云端服务、人工智慧和机器学习，以简化流程并提高生产力。该地区强调创新和数位转型，支持市场成长。金融、医疗保健和製造等关键产业透过利用办公室自动化来优化工作流程、降低成本并在动态的商业环境中保持竞争力，做出了重大贡献。

免费客製化服务：

订阅此报告的客户可以存取以下免费自订选项之一：

  • 公司简介
    • 其他市场公司的综合分析（最多 3 家公司）
    • 主要企业SWOT分析（最多3家企业）
  • 区域分割
    • 根据客户兴趣对主要国家的市场估计、预测和复合年增长率（註：基于可行性检查）
  • 竞争基准化分析
    • 根据产品系列、地理分布和策略联盟对主要企业基准化分析

目录

第一章执行摘要

第二章 前言

  • 概述
  • 相关利益者
  • 调查范围
  • 调查方法
    • 资料探勘
    • 资料分析
    • 资料检验
    • 研究途径
  • 研究资讯来源
    • 主要研究资讯来源
    • 二次研究资讯来源
    • 先决条件

第三章市场趋势分析

  • 促进因素
  • 抑制因素
  • 机会
  • 威胁
  • 技术分析
  • 应用分析
  • 最终用户分析
  • 新兴市场
  • COVID-19 的影响

第4章波特五力分析

  • 供应商的议价能力
  • 买方议价能力
  • 替代品的威胁
  • 新进入者的威胁
  • 竞争公司之间的敌对关係

第五章全球办公室自动化市场：按类型

  • 硬体
    • 计算机和工作站
    • 印表机和扫描仪
    • 影印机
    • 通讯设备
  • 软体
    • 通讯软体
    • 企业资源规划 (ERP) 软体
    • 客户关係管理 (CRM) 软体
  • 服务
    • 安装和整合服务
    • 维护和支援服务
    • 託管服务
    • 咨询服务

第六章全球办公室自动化市场：依发展划分

  • 本地
  • 云端基础

第七章全球办公室自动化市场：依组织规模

  • 小型企业
  • 大公司

第八章全球办公室自动化市场：依技术分类

  • 人工智慧（AI）
  • 机器人流程自动化 (RPA)
  • 物联网 (IoT)
  • 机器学习
  • 其他技术

第九章全球办公室自动化市场：依应用分类

  • 文件管理
  • 资料管理
  • 会计与财务管理
  • 人力资源管理
  • 其他用途

第10章全球办公室自动化市场：依最终用户分类

  • 公司办公室
  • 政府
  • 卫生保健
  • 教育
  • 零售
  • 製造业
  • 其他最终用户

第十一章全球办公室自动化市场：按地区

  • 北美洲
    • 美国
    • 加拿大
    • 墨西哥
  • 欧洲
    • 德国
    • 英国
    • 义大利
    • 法国
    • 西班牙
    • 其他欧洲国家
  • 亚太地区
    • 日本
    • 中国
    • 印度
    • 澳洲
    • 纽西兰
    • 韩国
    • 其他亚太地区
  • 南美洲
    • 阿根廷
    • 巴西
    • 智利
    • 南美洲其他地区
  • 中东/非洲
    • 沙乌地阿拉伯
    • 阿拉伯聯合大公国
    • 卡达
    • 南非
    • 其他中东/非洲

第十二章 主要进展

  • 合约、伙伴关係、协作和合资企业
  • 收购和合併
  • 新产品发布
  • 业务拓展
  • 其他关键策略

第十三章 公司概况

  • Microsoft
  • IBM
  • Google
  • Apple
  • HP
  • Canon
  • Ricoh
  • Xerox
  • Epson
  • Kyocera
  • Brother
  • Sharp
  • Toshiba
  • D-Link
  • Cisco
Product Code: SMRC26926

According to Stratistics MRC, the Global Office Automation Market is accounted for $425.27 million in 2024 and is expected to reach $882.73 million by 2030 growing at a CAGR of 12.1% during the forecast period. Office automation refers to the use of technology to perform office tasks and processes more efficiently. It involves integrating various systems and software to streamline workflows and enhance productivity. By automating repetitive tasks and managing information digitally, office automation reduces manual labor, minimizes errors, and improves communication within an organization.

According to the 2019 Singapore Government Trade Figures, the U.S. holds nearly 20% of Singapore's market share for automation equipment.

Market Dynamics:

Driver:

Rise of remote work and hybrid work models

The rise of remote and hybrid work models increases the demand for digital tools that support remote collaboration, communication, and productivity. Automation solutions such as cloud-based platforms, virtual collaboration tools, and workflow management systems enable seamless interactions and efficiency across distributed teams. As organizations adapt to flexible work environments, they seek automation technologies to maintain operational continuity, enhance team collaboration, and streamline processes, driving further investment and expansion in the office automation market.

Restraint:

Security concerns

Security concerns in office automation stem from vulnerabilities in automated systems that handle sensitive data, increasing the risk of data breaches and cyber-attacks. These concerns can hamper market growth by discouraging businesses from investing in automation technologies due to fears of compromising their data integrity and privacy. The potential for significant financial and reputational damage from security incidents can lead to increased scrutiny, higher compliance costs, and slower adoption rates, ultimately affecting overall market expansion.

Opportunity:

Growing adoption customizable automation solutions

Customization enhances system efficiency, flexibility, and integration with existing workflows, driving broader adoption across various industries. As businesses seek solutions that align with their unique processes and scale with their growth, customizable automation tools become more attractive, leading to increased market demand. This adaptability supports diverse use cases, fosters innovation, and encourages investment, ultimately fueling market growth and expansion.

Threat:

Complexity of implementation

The complexity of implementing office automation arises from integrating new systems with existing infrastructure, configuring software, and adapting workflows. This process often requires specialized knowledge, detailed planning, and potential adjustments to current processes, which can be time-consuming and costly. As a result, the slow adoption rate hampers market growth by limiting the reach of automation technologies and preventing potential efficiency gains from being realized across the broader market.

Covid-19 Impact

Covid-19 accelerated the adoption of office automation as businesses shifted to remote work and needed to enhance digital collaboration and efficiency. The pandemic drove demand for cloud-based solutions, virtual communication tools, and automation software to support remote operations. This shift increased market growth for office automation technologies, highlighting their role in maintaining business continuity and productivity in a rapidly changing work environment.

The human resource management segment is expected to be the largest during the forecast period

The human resource management segment is estimated to have a lucrative growth. In human resource management, office automation streamlines tasks like recruitment, payroll, and performance management. Automated systems manage employee records, facilitate online applications, and handle benefits administration, reducing manual effort and errors. Tools for automated scheduling, data analysis and communication enhance efficiency and accuracy. By leveraging automation, HR departments can focus on strategic activities and improve overall employee experience and organizational effectiveness.

The corporate offices segment is expected to have the highest CAGR during the forecast period

The corporate offices segment is anticipated to witness the highest CAGR growth during the forecast period. In corporate offices, office automation optimizes daily operations by integrating software for document management, communication, and scheduling. Automated systems streamline tasks such as report generation, meeting coordination, and workflow management, enhancing efficiency and collaboration. This technology reduces manual processes, minimizes errors, and supports data-driven decision-making. By automating routine activities, corporate offices can improve productivity, reduce costs, and foster a more agile work environment.

Region with largest share:

Asia Pacific is projected to hold the largest market share during the forecast period due to rapid technological advancements and increasing adoption of digital solutions. Factors driving this expansion include the rising demand for efficient business processes, remote work trends, and growing investments in cloud computing and AI technologies. Countries like China, India, and Japan are leading the way with robust infrastructure and expanding enterprise needs. As businesses in the region seek to enhance productivity and reduce operational costs, the market for office automation solutions continues to expand rapidly.

Region with highest CAGR:

North America is projected to have the highest CAGR over the forecast period, owing to high technology adoption and a focus on improving operational efficiency. Businesses across the U.S. and Canada are investing in advanced automation solutions, including cloud services, AI, and machine learning, to streamline processes and enhance productivity. The region's strong emphasis on innovation and digital transformation supports market growth. Key sectors like finance, healthcare, and manufacturing are major contributors, leveraging office automation to optimize workflows, reduce costs, and stay competitive in a dynamic business environment.

Key players in the market

Some of the key players profiled in the Office Automation Market include Microsoft, IBM, Google, Apple, HP, Canon, Ricoh, Xerox, Epson, Kyocera, Brother, Sharp, Toshiba, D-Link and Cisco.

Key Developments:

In May 2024, IBM released a family of Granite models into open source and launched InstructLab, a first-of-its-kind capability, in collaboration with Red Hat. The 20B parameter Granite base code model was used to train IBM watsonx Code Assistant (WCA) for specialized domains.

In November 2023, Microsoft launched the new AI tool "Copilot". It is more than just another AI tool, with the ability to draft and even refine emails. Copilot can condense extensive email chains into concise summaries, such as those regarding product launches.

Types Covered:

  • Hardware
  • Software
  • Services

Deployments Covered:

  • On-premise
  • Cloud-based

Organization Sizes Covered:

  • Small & Medium Enterprises (SMEs)
  • Large Enterprises

Technologies Covered:

  • Artificial Intelligence (AI)
  • Robotic Process Automation (RPA)
  • Internet Of Things (IoT)
  • Machine Learning
  • Other Technologies

Applications Covered:

  • Document Management
  • Data Management
  • Accounting & Financial Management
  • Human Resource Management
  • Other Applications

End Users Covered:

  • Corporate Offices
  • Government
  • Healthcare
  • Education
  • Retail
  • Manufacturing
  • Other End Users

Regions Covered:

  • North America
    • US
    • Canada
    • Mexico
  • Europe
    • Germany
    • UK
    • Italy
    • France
    • Spain
    • Rest of Europe
  • Asia Pacific
    • Japan
    • China
    • India
    • Australia
    • New Zealand
    • South Korea
    • Rest of Asia Pacific
  • South America
    • Argentina
    • Brazil
    • Chile
    • Rest of South America
  • Middle East & Africa
    • Saudi Arabia
    • UAE
    • Qatar
    • South Africa
    • Rest of Middle East & Africa

What our report offers:

  • Market share assessments for the regional and country-level segments
  • Strategic recommendations for the new entrants
  • Covers Market data for the years 2022, 2023, 2024, 2026, and 2030
  • Market Trends (Drivers, Constraints, Opportunities, Threats, Challenges, Investment Opportunities, and recommendations)
  • Strategic recommendations in key business segments based on the market estimations
  • Competitive landscaping mapping the key common trends
  • Company profiling with detailed strategies, financials, and recent developments
  • Supply chain trends mapping the latest technological advancements

Free Customization Offerings:

All the customers of this report will be entitled to receive one of the following free customization options:

  • Company Profiling
    • Comprehensive profiling of additional market players (up to 3)
    • SWOT Analysis of key players (up to 3)
  • Regional Segmentation
    • Market estimations, Forecasts and CAGR of any prominent country as per the client's interest (Note: Depends on feasibility check)
  • Competitive Benchmarking
    • Benchmarking of key players based on product portfolio, geographical presence, and strategic alliances

Table of Contents

1 Executive Summary

2 Preface

  • 2.1 Abstract
  • 2.2 Stake Holders
  • 2.3 Research Scope
  • 2.4 Research Methodology
    • 2.4.1 Data Mining
    • 2.4.2 Data Analysis
    • 2.4.3 Data Validation
    • 2.4.4 Research Approach
  • 2.5 Research Sources
    • 2.5.1 Primary Research Sources
    • 2.5.2 Secondary Research Sources
    • 2.5.3 Assumptions

3 Market Trend Analysis

  • 3.1 Introduction
  • 3.2 Drivers
  • 3.3 Restraints
  • 3.4 Opportunities
  • 3.5 Threats
  • 3.6 Technology Analysis
  • 3.7 Application Analysis
  • 3.8 End User Analysis
  • 3.9 Emerging Markets
  • 3.10 Impact of Covid-19

4 Porters Five Force Analysis

  • 4.1 Bargaining power of suppliers
  • 4.2 Bargaining power of buyers
  • 4.3 Threat of substitutes
  • 4.4 Threat of new entrants
  • 4.5 Competitive rivalry

5 Global Office Automation Market, By Type

  • 5.1 Introduction
  • 5.2 Hardware
    • 5.2.1 Computers & Workstations
    • 5.2.2 Printers & Scanners
    • 5.2.3 Photocopiers
    • 5.2.4 Telecommunication Equipment
  • 5.3 Software
    • 5.3.1 Communication Software
    • 5.3.2 Enterprise Resource Planning (ERP) Software
    • 5.3.3 Customer Relationship Management (CRM) Software
  • 5.4 Services
    • 5.4.1 Installation & Integration Services
    • 5.4.2 Maintenance & Support Services
    • 5.4.3 Managed Services
    • 5.4.4 Consulting Services

6 Global Office Automation Market, By Deployment

  • 6.1 Introduction
  • 6.2 On-premise
  • 6.3 Cloud-based

7 Global Office Automation Market, By Organization Size

  • 7.1 Introduction
  • 7.2 Small & Medium Enterprises (SMEs)
  • 7.3 Large Enterprises

8 Global Office Automation Market, By Technology

  • 8.1 Introduction
  • 8.2 Artificial Intelligence (AI)
  • 8.3 Robotic Process Automation (RPA)
  • 8.4 Internet Of Things (IoT)
  • 8.5 Machine Learning
  • 8.6 Other Technologies

9 Global Office Automation Market, By Application

  • 9.1 Introduction
  • 9.2 Document Management
  • 9.3 Data Management
  • 9.4 Accounting & Financial Management
  • 9.5 Human Resource Management
  • 9.6 Other Applications

10 Global Office Automation Market, By End User

  • 10.1 Introduction
  • 10.2 Corporate Offices
  • 10.3 Government
  • 10.4 Healthcare
  • 10.5 Education
  • 10.6 Retail
  • 10.7 Manufacturing
  • 10.8 Other End Users

11 Global Office Automation Market, By Geography

  • 11.1 Introduction
  • 11.2 North America
    • 11.2.1 US
    • 11.2.2 Canada
    • 11.2.3 Mexico
  • 11.3 Europe
    • 11.3.1 Germany
    • 11.3.2 UK
    • 11.3.3 Italy
    • 11.3.4 France
    • 11.3.5 Spain
    • 11.3.6 Rest of Europe
  • 11.4 Asia Pacific
    • 11.4.1 Japan
    • 11.4.2 China
    • 11.4.3 India
    • 11.4.4 Australia
    • 11.4.5 New Zealand
    • 11.4.6 South Korea
    • 11.4.7 Rest of Asia Pacific
  • 11.5 South America
    • 11.5.1 Argentina
    • 11.5.2 Brazil
    • 11.5.3 Chile
    • 11.5.4 Rest of South America
  • 11.6 Middle East & Africa
    • 11.6.1 Saudi Arabia
    • 11.6.2 UAE
    • 11.6.3 Qatar
    • 11.6.4 South Africa
    • 11.6.5 Rest of Middle East & Africa

12 Key Developments

  • 12.1 Agreements, Partnerships, Collaborations and Joint Ventures
  • 12.2 Acquisitions & Mergers
  • 12.3 New Product Launch
  • 12.4 Expansions
  • 12.5 Other Key Strategies

13 Company Profiling

  • 13.1 Microsoft
  • 13.2 IBM
  • 13.3 Google
  • 13.4 Apple
  • 13.5 HP
  • 13.6 Canon
  • 13.7 Ricoh
  • 13.8 Xerox
  • 13.9 Epson
  • 13.10 Kyocera
  • 13.11 Brother
  • 13.12 Sharp
  • 13.13 Toshiba
  • 13.14 D-Link
  • 13.15 Cisco

List of Tables

  • Table 1 Global Office Automation Market Outlook, By Region (2022-2030) ($MN)
  • Table 2 Global Office Automation Market Outlook, By Type (2022-2030) ($MN)
  • Table 3 Global Office Automation Market Outlook, By Hardware (2022-2030) ($MN)
  • Table 4 Global Office Automation Market Outlook, By Computers & Workstations (2022-2030) ($MN)
  • Table 5 Global Office Automation Market Outlook, By Printers & Scanners (2022-2030) ($MN)
  • Table 6 Global Office Automation Market Outlook, By Photocopiers (2022-2030) ($MN)
  • Table 7 Global Office Automation Market Outlook, By Telecommunication Equipment (2022-2030) ($MN)
  • Table 8 Global Office Automation Market Outlook, By Software (2022-2030) ($MN)
  • Table 9 Global Office Automation Market Outlook, By Communication Software (2022-2030) ($MN)
  • Table 10 Global Office Automation Market Outlook, By Enterprise Resource Planning (ERP) Software (2022-2030) ($MN)
  • Table 11 Global Office Automation Market Outlook, By Customer Relationship Management (CRM) Software (2022-2030) ($MN)
  • Table 12 Global Office Automation Market Outlook, By Services (2022-2030) ($MN)
  • Table 13 Global Office Automation Market Outlook, By Installation & Integration Services (2022-2030) ($MN)
  • Table 14 Global Office Automation Market Outlook, By Maintenance & Support Services (2022-2030) ($MN)
  • Table 15 Global Office Automation Market Outlook, By Managed Services (2022-2030) ($MN)
  • Table 16 Global Office Automation Market Outlook, By Consulting Services (2022-2030) ($MN)
  • Table 17 Global Office Automation Market Outlook, By Deployment (2022-2030) ($MN)
  • Table 18 Global Office Automation Market Outlook, By On-premise (2022-2030) ($MN)
  • Table 19 Global Office Automation Market Outlook, By Cloud-based (2022-2030) ($MN)
  • Table 20 Global Office Automation Market Outlook, By Organization Size (2022-2030) ($MN)
  • Table 21 Global Office Automation Market Outlook, By Small & Medium Enterprises (SMEs) (2022-2030) ($MN)
  • Table 22 Global Office Automation Market Outlook, By Large Enterprises (2022-2030) ($MN)
  • Table 23 Global Office Automation Market Outlook, By Technology (2022-2030) ($MN)
  • Table 24 Global Office Automation Market Outlook, By Artificial Intelligence (AI) (2022-2030) ($MN)
  • Table 25 Global Office Automation Market Outlook, By Robotic Process Automation (RPA) (2022-2030) ($MN)
  • Table 26 Global Office Automation Market Outlook, By Internet Of Things (IoT) (2022-2030) ($MN)
  • Table 27 Global Office Automation Market Outlook, By Machine Learning (2022-2030) ($MN)
  • Table 28 Global Office Automation Market Outlook, By Other Technologies (2022-2030) ($MN)
  • Table 29 Global Office Automation Market Outlook, By Application (2022-2030) ($MN)
  • Table 30 Global Office Automation Market Outlook, By Document Management (2022-2030) ($MN)
  • Table 31 Global Office Automation Market Outlook, By Data Management (2022-2030) ($MN)
  • Table 32 Global Office Automation Market Outlook, By Accounting & Financial Management (2022-2030) ($MN)
  • Table 33 Global Office Automation Market Outlook, By Human Resource Management (2022-2030) ($MN)
  • Table 34 Global Office Automation Market Outlook, By Other Applications (2022-2030) ($MN)
  • Table 35 Global Office Automation Market Outlook, By End User (2022-2030) ($MN)
  • Table 36 Global Office Automation Market Outlook, By Corporate Offices (2022-2030) ($MN)
  • Table 37 Global Office Automation Market Outlook, By Government (2022-2030) ($MN)
  • Table 38 Global Office Automation Market Outlook, By Healthcare (2022-2030) ($MN)
  • Table 39 Global Office Automation Market Outlook, By Education (2022-2030) ($MN)
  • Table 40 Global Office Automation Market Outlook, By Retail (2022-2030) ($MN)
  • Table 41 Global Office Automation Market Outlook, By Manufacturing (2022-2030) ($MN)
  • Table 42 Global Office Automation Market Outlook, By Other End Users (2022-2030) ($MN)

Note: Tables for North America, Europe, APAC, South America, and Middle East & Africa Regions are also represented in the same manner as above.