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市场调查报告书
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1725095

2032 年云端 IT 服务管理 (ITSM) 市场预测：按产品、部署类型、组织规模、供应商类型、应用程式、最终用户和地区进行的全球分析

Cloud IT Service Management (ITSM) Market Forecasts to 2032 - Global Analysis By Offering (Solutions and Services), Deployment Mode, Organization Size, Vendor Type, Application, End User and By Geography
出版日期: | 出版商: Stratistics Market Research Consulting | 英文 200+ Pages | 商品交期: 2-3个工作天内

价格

根据 Stratistics MRC 的数据，全球云端 IT 服务管理 (ITSM) 市场预计在 2025 年达到 115.3 亿美元，到 2032 年将达到 297.6 亿美元，预测期内的复合年增长率为 14.5%。

云端 IT 服务管理 (ITSM) 是透过云端基础的平台交付和管理 IT 服务，使组织能够简化业务、增强服务交付并改善使用者体验。利用云端技术，它为管理事件、服务请求、变更和资产提供了扩充性、灵活且经济高效的解决方案。云端 ITSM 支援自动化、自助服务入口网站和即时分析，帮助 IT 团队与业务目标保持一致，同时减少停机时间和营运复杂性。云端 ITSM 对于现代、敏捷和数位优先的企业至关重要。

根据思科系统公司的报告，预计全部区域的云端指数（2013-2018）的流量成长率约为 54%。

对 IT 营运自动化的需求不断增加

随着IT基础设施变得越来越复杂，IT 服务管理对自动化解决方案的需求也越来越大。云端 ITSM 使企业能够简化工作流程、减少人工错误并提高业务效率。越来越多的企业正在采用人工智慧主导的自动化来改善事件管理和服务台业务。向数位转型的转变进一步加速了对云端基础的ITSM 解决方案的需求。因此，自动化正成为云端 ITSM 市场成长的主要驱动力。

资料安全和隐私问题

由于担心资料外洩和未授权存取，许多组织不愿采用云端 ITSM。遵守 GDPR 和 HIPAA 等严格法规增加了部署云端服务的复杂性。储存在第三方云端环境中的敏感业务资料引发了人们对供应商可信度的担忧。勒索软体和网路钓鱼攻击等网路安全威胁只会加剧这些担忧。这些安全挑战是广泛采用云端 ITSM 解决方案的主要障碍。

对即时可视性和监控的需求日益增加

对云端服务的日益依赖正在推动对即时监控和分析的需求。企业希望全面了解其 IT 营运状况，以便主动解决问题。具有进阶分析功能的云端 ITSM 平台可协助企业优化效能并减少停机时间。人工智慧和机器学习的融合增强了预测性维护能力。这一趋势将为提供强大监控解决方案的云端 ITSM 供应商带来显着的成长。

专业技能人才短缺

云端技术的快速发展导致精通云端 ITSM 的熟练 IT 专业人员短缺。许多组织都在努力寻找能够管理复杂的云端基础的服务环境的专家。缺乏培训计划和认证加剧了人才短缺。如果没有熟练的人才，企业在部署和维护云端 ITSM 解决方案时可能会面临挑战。人才短缺对市场成长和采用率构成了重大威胁。

COVID-19的影响

随着企业转向远距工作模式，COVID-19 疫情加速了云端 ITSM 的采用。企业优先考虑云端基础的解决方案，以确保在发生中断时无缝地提供 IT 服务。然而，经济的不确定性导致一些公司推迟IT投资，导致市场成长暂时放缓。疫情过后，人们对数位弹性的关注度不断提高，推动了对云端 ITSM 的需求。整体而言，这场危机凸显了扩充性且灵活的 IT 服务管理解决方案的重要性。

服务业预计将成为预测期内最大的产业

由于对咨询、实施和支援服务的需求不断增加，预计预测期内服务部门将占据最大的市场占有率。企业需要专家的帮助将云端 ITSM 解决方案与其现有的 IT 生态系统整合。随着企业将 ITSM业务外包给第三方供应商，託管服务越来越受到关注。云端环境日益复杂，进一步增加了对专业服务交付的需求。

医疗保健领域预计将在预测期内实现最高复合年增长率

由于数位转型的快速发展，预计医疗保健产业将在预测期内实现最高成长率。医院和诊所正在采用云端 ITSM 来有效管理电子健康记录(EHR) 和IT基础设施。监管要求和安全资料处理的需求正在加速医疗保健领域采用云端 ITSM。此次疫情凸显了弹性 IT 系统在患者照护和远端医疗中的重要性。

占比最高的地区

由于数位化和IT基础设施的快速发展，预计亚太地区将在预测期内占据最大的市场占有率。中国、印度和日本等国家正大力投资云端技术以支援业务成长。企业对人工智慧和物联网的日益采用也推动了对云端 ITSM 解决方案的需求。政府推动数位转型的措施也在市场扩张中发挥关键作用。

复合年增长率最高的地区：

在预测期内，北美预计将呈现最高的复合年增长率，因为它拥有先进的 IT 生态系统和早期采用云端技术。美国和加拿大在 BFSI、医疗保健和零售等行业采用云端 ITSM 方面处于领先地位。对人工智慧驱动的自动化和网路安全的大力投资正在推动市场成长。主要云端供应商和技术创新者的存在进一步加速了采用。

免费客製化服务：

订阅此报告的客户可享有以下免费自订选项之一：

  • 公司简介
    • 全面分析其他市场参与者（最多 3 家公司）
    • 主要企业的SWOT分析（最多3家公司）
  • 地理细分
    • 根据客户兴趣对主要国家市场进行估计、预测和复合年增长率（註：基于可行性检查）
  • 竞争基准化分析
    • 根据产品系列、地理分布和策略联盟对主要企业基准化分析

目录

第一章执行摘要

第二章 前言

  • 概述
  • 相关利益者
  • 研究范围
  • 调查方法
    • 资料探勘
    • 数据分析
    • 数据检验
    • 研究途径
  • 研究材料
    • 主要研究资料
    • 次级研究资讯来源
    • 先决条件

第三章市场走势分析

  • 驱动程式
  • 限制因素
  • 机会
  • 威胁
  • 应用分析
  • 最终用户分析
  • 新兴市场
  • COVID-19的影响

第四章 波特五力分析

  • 供应商的议价能力
  • 买家的议价能力
  • 替代品的威胁
  • 新进入者的威胁
  • 竞争对手之间的竞争

5. 全球云端 IT 服务管理 (ITSM) 市场（按产品提供）

  • 解决方案
    • 服务组合管理
    • 仪錶板、报告和分析
    • 配置和变更管理
    • 营运与绩效管理
    • 服务台软体
  • 服务
    • 专业服务
    • 託管服务

6. 全球云端 IT 服务管理 (ITSM) 市场（依部署类型）

  • 公共云端
  • 私有云端
  • 混合云端

7. 全球云端 IT 服务管理 (ITSM) 市场（按组织规模）

  • 小型企业
  • 大公司

8. 全球云端 IT 服务管理 (ITSM) 市场（依供应商类型）

  • 专业公司
  • 传统的
  • 託管服务供应商(MSP)

9. 全球云端 IT 服务管理 (ITSM) 市场（按应用）

  • 配置管理
  • 绩效管理
  • 网管
  • 资料库管理系统
  • 事件管理
  • 问题管理
  • 变更管理
  • 服务请求管理
  • 其他用途

第 10 章。全球云端 IT 服务管理 (ITSM) 市场（按最终用户）

  • 银行、金融服务和保险（BFSI）
  • 资讯科技与通讯（IT＆ITeS）
  • 零售
  • 卫生保健
  • 政府和公共部门
  • 其他最终用户

第 11 章。按地区分類的全球云端 IT 服务管理 (ITSM) 市场

  • 北美洲
    • 美国
    • 加拿大
    • 墨西哥
  • 欧洲
    • 德国
    • 英国
    • 义大利
    • 法国
    • 西班牙
    • 其他欧洲国家
  • 亚太地区
    • 日本
    • 中国
    • 印度
    • 澳洲
    • 纽西兰
    • 韩国
    • 其他亚太地区
  • 南美洲
    • 阿根廷
    • 巴西
    • 智利
    • 南美洲其他地区
  • 中东和非洲
    • 沙乌地阿拉伯
    • 阿拉伯聯合大公国
    • 卡达
    • 南非
    • 其他中东和非洲地区

第十二章 重大进展

  • 协议、伙伴关係、合作和合资企业
  • 收购与合併
  • 新产品发布
  • 业务扩展
  • 其他关键策略

第十三章 公司概况

  • ServiceNow
  • BMC Software
  • Broadcom
  • ManageEngine
  • Ivanti
  • Zendesk
  • Freshworks
  • Atlassian
  • IBM
  • Microsoft
  • SolarWinds
  • OpenText
  • GoTo
  • Efecte
  • EasyVista
Product Code: SMRC29401

According to Stratistics MRC, the Global Cloud IT Service Management (ITSM) Market is accounted for $11.53 billion in 2025 and is expected to reach $29.76 billion by 2032 growing at a CAGR of 14.5% during the forecast period. Cloud IT Service Management (ITSM) refers to the delivery and management of IT services through cloud-based platforms, enabling organizations to streamline operations, enhance service delivery, and improve user experiences. It leverages cloud technology to provide scalable, flexible, and cost-effective solutions for managing incidents, service requests, changes, and assets. Cloud ITSM supports automation, self-service portals, and real-time analytics, helping IT teams align with business goals while reducing downtime and operational complexity. It is essential for modern, agile, and digital-first enterprises.

According to a report by Cisco System, Inc., the overall cloud index (2013-2018) in the Middle East and Africa is predictable to illustrate a determined traffic growth rate of about 54%.

Market Dynamics:

Driver:

Increasing demand for automation in IT operations

The growing complexity of IT infrastructure is driving the need for automated solutions in IT service management. Cloud ITSM enables organizations to streamline workflows, reduce manual errors, and enhance operational efficiency. Businesses are increasingly adopting AI-driven automation to improve incident management and service desk operations. The shift towards digital transformation further accelerates the demand for cloud-based ITSM solutions. As a result, automation is becoming a significant factor in the expansion of the Cloud ITSM market.

Restraint:

Concerns over data security and privacy

Many organizations hesitate to adopt cloud ITSM due to fears of data breaches and unauthorized access. Compliance with stringent regulations like GDPR and HIPAA adds complexity to cloud service deployment. Sensitive business data stored in third-party cloud environments raises concerns about vendor reliability. Cyber-security threats, such as ransomware and phishing attacks, further amplify these worries. These security challenges act as a significant barrier to the widespread adoption of cloud ITSM solutions.

Opportunity:

Growing need for real-time visibility and monitoring

The increasing reliance on cloud services has heightened the demand for real-time monitoring and analytics. Organizations seek comprehensive visibility into their IT operations to proactively address issues. Cloud ITSM platforms with advanced analytics help businesses optimize performance and reduce downtime. The integration of AI and machine learning enhances predictive maintenance capabilities. This trend presents a major growth for cloud ITSM providers offering robust monitoring solutions.

Threat:

Lack of skilled professionals

The rapid evolution of cloud technologies has created a shortage of skilled IT professionals proficient in cloud ITSM. Many organizations struggle to find experts capable of managing complex cloud-based service environments. The lack of training programs and certifications further exacerbates this talent gap. Without skilled personnel, businesses may face challenges in implementing and maintaining cloud ITSM solutions. This shortage poses a significant threat to market growth and adoption rates.

Covid-19 Impact

The COVID-19 pandemic accelerated the adoption of cloud ITSM as businesses shifted to remote work models. Organizations prioritized cloud-based solutions to ensure seamless IT service delivery during disruptions. However, economic uncertainties led some companies to delay IT investments, temporarily slowing market growth. Post-pandemic, the emphasis on digital resilience has reinforced the demand for cloud ITSM. Overall, the crisis highlighted the importance of scalable and flexible IT service management solutions.

The services segment is expected to be the largest during the forecast period

The services segment is expected to account for the largest market share during the forecast period, due to the rising demand for consulting, implementation, and support services. Businesses require expert assistance to integrate cloud ITSM solutions with existing IT ecosystems. Managed services are gaining traction as organizations outsource ITSM operations to third-party providers. The increasing complexity of cloud environments further drives the need for specialized service offerings.

The healthcare segment is expected to have the highest CAGR during the forecast period

Over the forecast period, the healthcare segment is predicted to witness the highest growth rate, due to its rapid digital transformation. Hospitals and clinics are adopting cloud ITSM to manage electronic health records (EHR) and IT infrastructure efficiently. Regulatory requirements and the need for secure data handling are accelerating cloud ITSM adoption in healthcare. The pandemic underscored the importance of resilient IT systems for patient care and telemedicine.

Region with largest share:

During the forecast period, the Asia Pacific region is expected to hold the largest market share driven by rapid digitalization and IT infrastructure development. Countries like China, India, and Japan are investing heavily in cloud technologies to support business growth. The increasing adoption of AI and IoT in enterprises further fuels demand for cloud ITSM solutions. Government initiatives promoting digital transformation also play a key role in market expansion.

Region with highest CAGR:

Over the forecast period, the North America region is anticipated to exhibit the highest CAGR, owing to its advanced IT ecosystem and early adoption of cloud technologies. The U.S. and Canada are leading in cloud ITSM deployment across industries like BFSI, healthcare, and retail. Strong investments in AI-driven automation and cybersecurity enhance market growth. The presence of major cloud vendors and tech innovators further accelerates adoption.

Key players in the market

Some of the key players profiled in the Cloud IT Service Management (ITSM) Market include ServiceNow, BMC Software, Broadcom, ManageEngine, Ivanti, Zendesk, Freshworks, Atlassian, IBM, Microsoft, SolarWinds, OpenText, GoTo, Efecte, and EasyVista.

Key Developments:

In April 2025, IBM announced it has acquired Hakkoda Inc., a leading global data and AI consultancy. Hakkoda will expand IBM Consulting's data transformation services portfolio, adding specialized data platform expertise to help clients get their data ready to fuel AI-powered business operations.

In February 2025, BMC announced that it is working with Dicker Data to bring solutions to market that leverage AI, solving today's data challenges for customers across Australia and New Zealand. Customers using BMC solutions through Dicker Data can choose between SaaS and on-premises (including mainframe) to fit into their hybrid and multi-cloud environments.

Offerings Covered:

  • Solutions
  • Services

Deployment Modes Covered:

  • Public Cloud
  • Private Cloud
  • Hybrid Cloud

Organization Sizes Covered:

  • Small and Medium Enterprises (SMEs)
  • Large Enterprises

Vendor Types Covered:

  • Pure-play
  • Traditional
  • Managed Service Providers (MSPs)

Applications Covered:

  • Configuration Management
  • Performance Management
  • Network Management
  • Database Management System
  • Incident Management
  • Problem Management
  • Change Management
  • Service Request Management
  • Other Applications

End Users Covered:

  • Banking, Financial Services, and Insurance (BFSI)
  • Information Technology and Telecommunication (IT & ITeS)
  • Retail
  • Healthcare
  • Government and Public Sector
  • Other End Users

Regions Covered:

  • North America
    • US
    • Canada
    • Mexico
  • Europe
    • Germany
    • UK
    • Italy
    • France
    • Spain
    • Rest of Europe
  • Asia Pacific
    • Japan
    • China
    • India
    • Australia
    • New Zealand
    • South Korea
    • Rest of Asia Pacific
  • South America
    • Argentina
    • Brazil
    • Chile
    • Rest of South America
  • Middle East & Africa
    • Saudi Arabia
    • UAE
    • Qatar
    • South Africa
    • Rest of Middle East & Africa

What our report offers:

  • Market share assessments for the regional and country-level segments
  • Strategic recommendations for the new entrants
  • Covers Market data for the years 2022, 2023, 2024, 2026, and 2030
  • Market Trends (Drivers, Constraints, Opportunities, Threats, Challenges, Investment Opportunities, and recommendations)
  • Strategic recommendations in key business segments based on the market estimations
  • Competitive landscaping mapping the key common trends
  • Company profiling with detailed strategies, financials, and recent developments
  • Supply chain trends mapping the latest technological advancements

Free Customization Offerings:

All the customers of this report will be entitled to receive one of the following free customization options:

  • Company Profiling
    • Comprehensive profiling of additional market players (up to 3)
    • SWOT Analysis of key players (up to 3)
  • Regional Segmentation
    • Market estimations, Forecasts and CAGR of any prominent country as per the client's interest (Note: Depends on feasibility check)
  • Competitive Benchmarking
    • Benchmarking of key players based on product portfolio, geographical presence, and strategic alliances

Table of Contents

1 Executive Summary

2 Preface

  • 2.1 Abstract
  • 2.2 Stake Holders
  • 2.3 Research Scope
  • 2.4 Research Methodology
    • 2.4.1 Data Mining
    • 2.4.2 Data Analysis
    • 2.4.3 Data Validation
    • 2.4.4 Research Approach
  • 2.5 Research Sources
    • 2.5.1 Primary Research Sources
    • 2.5.2 Secondary Research Sources
    • 2.5.3 Assumptions

3 Market Trend Analysis

  • 3.1 Introduction
  • 3.2 Drivers
  • 3.3 Restraints
  • 3.4 Opportunities
  • 3.5 Threats
  • 3.6 Application Analysis
  • 3.7 End User Analysis
  • 3.8 Emerging Markets
  • 3.9 Impact of Covid-19

4 Porters Five Force Analysis

  • 4.1 Bargaining power of suppliers
  • 4.2 Bargaining power of buyers
  • 4.3 Threat of substitutes
  • 4.4 Threat of new entrants
  • 4.5 Competitive rivalry

5 Global Cloud IT Service Management (ITSM) Market, By Offering

  • 5.1 Introduction
  • 5.2 Solutions
    • 5.2.1 Service Portfolio Management
    • 5.2.2 Dashboard, Reporting & Analytics
    • 5.2.3 Configuration & Change Management
    • 5.2.4 Operations & Performance Management
    • 5.2.5 Service Desk Software
  • 5.3 Services
    • 5.3.1 Professional Services
    • 5.3.2 Managed Services

6 Global Cloud IT Service Management (ITSM) Market, By Deployment Mode

  • 6.1 Introduction
  • 6.2 Public Cloud
  • 6.3 Private Cloud
  • 6.4 Hybrid Cloud

7 Global Cloud IT Service Management (ITSM) Market, By Organization Size

  • 7.1 Introduction
  • 7.2 Small and Medium Enterprises (SMEs)
  • 7.3 Large Enterprises

8 Global Cloud IT Service Management (ITSM) Market, By Vendor Type

  • 8.1 Introduction
  • 8.2 Pure-play
  • 8.3 Traditional
  • 8.4 Managed Service Providers (MSPs)

9 Global Cloud IT Service Management (ITSM) Market, By Application

  • 9.1 Introduction
  • 9.2 Configuration Management
  • 9.3 Performance Management
  • 9.4 Network Management
  • 9.5 Database Management System
  • 9.6 Incident Management
  • 9.7 Problem Management
  • 9.8 Change Management
  • 9.9 Service Request Management
  • 9.10 Other Applications

10 Global Cloud IT Service Management (ITSM) Market, By End User

  • 10.1 Introduction
  • 10.2 Banking, Financial Services, and Insurance (BFSI)
  • 10.3 Information Technology and Telecommunication (IT & ITeS)
  • 10.4 Retail
  • 10.5 Healthcare
  • 10.6 Government and Public Sector
  • 10.7 Other End Users

11 Global Cloud IT Service Management (ITSM) Market, By Geography

  • 11.1 Introduction
  • 11.2 North America
    • 11.2.1 US
    • 11.2.2 Canada
    • 11.2.3 Mexico
  • 11.3 Europe
    • 11.3.1 Germany
    • 11.3.2 UK
    • 11.3.3 Italy
    • 11.3.4 France
    • 11.3.5 Spain
    • 11.3.6 Rest of Europe
  • 11.4 Asia Pacific
    • 11.4.1 Japan
    • 11.4.2 China
    • 11.4.3 India
    • 11.4.4 Australia
    • 11.4.5 New Zealand
    • 11.4.6 South Korea
    • 11.4.7 Rest of Asia Pacific
  • 11.5 South America
    • 11.5.1 Argentina
    • 11.5.2 Brazil
    • 11.5.3 Chile
    • 11.5.4 Rest of South America
  • 11.6 Middle East & Africa
    • 11.6.1 Saudi Arabia
    • 11.6.2 UAE
    • 11.6.3 Qatar
    • 11.6.4 South Africa
    • 11.6.5 Rest of Middle East & Africa

12 Key Developments

  • 12.1 Agreements, Partnerships, Collaborations and Joint Ventures
  • 12.2 Acquisitions & Mergers
  • 12.3 New Product Launch
  • 12.4 Expansions
  • 12.5 Other Key Strategies

13 Company Profiling

  • 13.1 ServiceNow
  • 13.2 BMC Software
  • 13.3 Broadcom
  • 13.4 ManageEngine
  • 13.5 Ivanti
  • 13.6 Zendesk
  • 13.7 Freshworks
  • 13.8 Atlassian
  • 13.9 IBM
  • 13.10 Microsoft
  • 13.11 SolarWinds
  • 13.12 OpenText
  • 13.13 GoTo
  • 13.14 Efecte
  • 13.15 EasyVista

List of Tables

  • Table 1 Global Cloud IT Service Management (ITSM) Market Outlook, By Region (2024-2032) ($MN)
  • Table 2 Global Cloud IT Service Management (ITSM) Market Outlook, By Offering (2024-2032) ($MN)
  • Table 3 Global Cloud IT Service Management (ITSM) Market Outlook, By Solutions (2024-2032) ($MN)
  • Table 4 Global Cloud IT Service Management (ITSM) Market Outlook, By Service Portfolio Management (2024-2032) ($MN)
  • Table 5 Global Cloud IT Service Management (ITSM) Market Outlook, By Dashboard, Reporting & Analytics (2024-2032) ($MN)
  • Table 6 Global Cloud IT Service Management (ITSM) Market Outlook, By Configuration & Change Management (2024-2032) ($MN)
  • Table 7 Global Cloud IT Service Management (ITSM) Market Outlook, By Operations & Performance Management (2024-2032) ($MN)
  • Table 8 Global Cloud IT Service Management (ITSM) Market Outlook, By Service Desk Software (2024-2032) ($MN)
  • Table 9 Global Cloud IT Service Management (ITSM) Market Outlook, By Services (2024-2032) ($MN)
  • Table 10 Global Cloud IT Service Management (ITSM) Market Outlook, By Professional Services (2024-2032) ($MN)
  • Table 11 Global Cloud IT Service Management (ITSM) Market Outlook, By Managed Services (2024-2032) ($MN)
  • Table 12 Global Cloud IT Service Management (ITSM) Market Outlook, By Deployment Mode (2024-2032) ($MN)
  • Table 13 Global Cloud IT Service Management (ITSM) Market Outlook, By Public Cloud (2024-2032) ($MN)
  • Table 14 Global Cloud IT Service Management (ITSM) Market Outlook, By Private Cloud (2024-2032) ($MN)
  • Table 15 Global Cloud IT Service Management (ITSM) Market Outlook, By Hybrid Cloud (2024-2032) ($MN)
  • Table 16 Global Cloud IT Service Management (ITSM) Market Outlook, By Organization Size (2024-2032) ($MN)
  • Table 17 Global Cloud IT Service Management (ITSM) Market Outlook, By Small and Medium Enterprises (SMEs) (2024-2032) ($MN)
  • Table 18 Global Cloud IT Service Management (ITSM) Market Outlook, By Large Enterprises (2024-2032) ($MN)
  • Table 19 Global Cloud IT Service Management (ITSM) Market Outlook, By Vendor Type (2024-2032) ($MN)
  • Table 20 Global Cloud IT Service Management (ITSM) Market Outlook, By Pure-play (2024-2032) ($MN)
  • Table 21 Global Cloud IT Service Management (ITSM) Market Outlook, By Traditional (2024-2032) ($MN)
  • Table 22 Global Cloud IT Service Management (ITSM) Market Outlook, By Managed Service Providers (MSPs) (2024-2032) ($MN)
  • Table 23 Global Cloud IT Service Management (ITSM) Market Outlook, By Application (2024-2032) ($MN)
  • Table 24 Global Cloud IT Service Management (ITSM) Market Outlook, By Configuration Management (2024-2032) ($MN)
  • Table 25 Global Cloud IT Service Management (ITSM) Market Outlook, By Performance Management (2024-2032) ($MN)
  • Table 26 Global Cloud IT Service Management (ITSM) Market Outlook, By Network Management (2024-2032) ($MN)
  • Table 27 Global Cloud IT Service Management (ITSM) Market Outlook, By Database Management System (2024-2032) ($MN)
  • Table 28 Global Cloud IT Service Management (ITSM) Market Outlook, By Incident Management (2024-2032) ($MN)
  • Table 29 Global Cloud IT Service Management (ITSM) Market Outlook, By Problem Management (2024-2032) ($MN)
  • Table 30 Global Cloud IT Service Management (ITSM) Market Outlook, By Change Management (2024-2032) ($MN)
  • Table 31 Global Cloud IT Service Management (ITSM) Market Outlook, By Service Request Management (2024-2032) ($MN)
  • Table 32 Global Cloud IT Service Management (ITSM) Market Outlook, By Other Applications (2024-2032) ($MN)
  • Table 33 Global Cloud IT Service Management (ITSM) Market Outlook, By End User (2024-2032) ($MN)
  • Table 34 Global Cloud IT Service Management (ITSM) Market Outlook, By Banking, Financial Services, and Insurance (BFSI) (2024-2032) ($MN)
  • Table 35 Global Cloud IT Service Management (ITSM) Market Outlook, By Information Technology and Telecommunication (IT & ITeS) (2024-2032) ($MN)
  • Table 36 Global Cloud IT Service Management (ITSM) Market Outlook, By Retail (2024-2032) ($MN)
  • Table 37 Global Cloud IT Service Management (ITSM) Market Outlook, By Healthcare (2024-2032) ($MN)
  • Table 38 Global Cloud IT Service Management (ITSM) Market Outlook, By Government and Public Sector (2024-2032) ($MN)
  • Table 39 Global Cloud IT Service Management (ITSM) Market Outlook, By Other End Users (2024-2032) ($MN)

Note: Tables for North America, Europe, APAC, South America, and Middle East & Africa Regions are also represented in the same manner as above.