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市场调查报告书
商品编码
1802947
全球陪伴机器人伦理市场:预测至 2032 年—按机器人类型、互动模式、伦理风险程度、同理心程度、应用、最终使用者和地区进行分析Companion Robot Ethics Market Forecasts to 2032 - Global Analysis By Robot Type, Interaction Mode, Ethical Risk Level, Emotional Engagement Level, Application, End User and By Geography |
根据 Stratistics MRC 的数据,全球陪伴机器人伦理市场预计在 2025 年将达到 8,330 万美元,到 2032 年将达到 2.815 亿美元,预测期内的复合年增长率为 19.0%。
陪伴机器人伦理探讨的是建构旨在作为人类伴侣、看护者或情绪支持系统的机器所带来的伦理、社会和心理影响。这些机器人对人际关係的真实性提出了质疑,因为人类可能会对那些模仿同理心但缺乏实际感知能力的事物产生依恋。其他伦理问题包括依赖性(依赖机器人可能会削弱人际关係)和隐私问题(陪伴机器人经常收集个人资讯)。设计师还必须考虑尊严和自主权,尤其是在老年护理等场景中,机器人需要补充人类的能动性而不是取代它。陪伴机器人伦理的最终目标是在尊重科技进步与人类价值、信任和幸福之间取得平衡。
2020 年 BMC 老年医学杂誌的一项调查发现,在与陪伴机器人宠物进行即时互动后,60%(40/67)的年轻成年参与者表示没有伦理担忧,而 30%(20/67)表示有担忧。
心理健康与孤独意识
人们越来越认识到孤独和社会孤立是主要的公共卫生问题,这推动了人们对能够提供情感支持的陪伴机器人的需求。具有自然对话能力、同理心反应和鼓励性互动的机器人可以缓解治疗和心理困扰。然而,伦理问题仍然存在:依赖机器人是否会导致人际深度连结的丧失以及孤独感的增加。此外,人们也担心这些机器人会欺骗人类,因为它们会模仿同理心,但实际上并不理解人类。儘管如此,机器人在帮助焦虑、忧郁症和认知障碍患者方面的应用表明,它们的作用正在扩大。
资料安全和隐私问题
陪伴机器人高效运作通常需要情绪分析、语音资料收集和持续监控。这在增强个人化的同时,也带来了严重的网路安全和隐私风险。医疗记录、情绪状态和其他敏感的个人资料可能会被公司或恶意行为者洩漏和滥用。从伦理上讲,缺乏透明度的数据使用会引发人们对知情同意的担忧,尤其是对于老年人或认知障碍使用者而言,他们可能无法完全理解正在收集的数据。如果使用者觉得自己受到监控,信任度就会下降,采用率也会受到限制。如果没有强有力的资料保护措施和开放的程序,隐私问题很可能仍然是一个主要障碍。
扩大对老年人和残障人士护理的参与
陪伴机器人最具潜力的应用之一是它能够协助老年人和残障人士。随着人口快速老化以及对看护者需求的增加,机器人可以帮助人们完成日常琐事、提醒人们、监测他们的健康状况并提供情感支持。这代表着一个符合伦理道德的机会,可以改善生活品质、自主权和尊严,尤其是对于那些感到孤独的人。透过将机器人用作人类增强而非替代人类看护者,专业人员可以专注于提供更先进的情感和医疗支援。此外,老年人和残障人士照护领域的巨大成长机会有可能创造更安全、更独立的生活环境,但确保公平地获得这些服务仍然是一个挑战。
可能存在情绪操纵
情感操纵的可能性是陪伴机器人面临的最大风险之一。用户,尤其是儿童、老年人和有心理健康问题的人等弱势群体,可能会对那些旨在模仿同理心和陪伴的机器抱有极大的信任,因此无法感受到与自己相同的情感。公司可以利用这种信任,在机器人中加入一些功能,说服用户购买商品或服务,或让他们养成某些习惯。这引发了关于真实性、同意和情感剥削的道德问题。如果没有强而有力的保护,陪伴机器人可能会成为心理操纵的工具,破坏信任和自主性。
新冠疫情凸显了陪伴机器人的潜在益处和道德困境,大大提升了人们对陪伴机器人伦理市场的兴趣。封锁、保持社交距离以及医疗系统负担过重加剧了老年人和弱势群体的孤独感,刺激了人们对能够监测健康状况、提供情感支持以及无需与人直接接触即可提供帮助的机器人的需求。随着机器人在医院和辅助生活设施的机会,关于隐私、信任以及替代人类看护者的伦理争论也愈演愈烈。因此,疫情推动了机器人的普及,并凸显了建立一个道德框架来引导负责任的机器人普及的迫切需求。
预测期内,人形机器人市场预计将成为最大的市场
预计人形机器人领域将在预测期内占据最大的市场占有率。人形机器人尤其适合互动、陪伴和护理角色,因为它们与人类相似的外观、手势和沟通模式能够增进亲密感和信任感。它们能够模仿社交暗示并提供客製化支持,这使得它们在重视自然互动的行业(例如医疗保健、教育和养老护理)极具吸引力。然而,这种优势带来的伦理问题包括情感真实性、依赖性以及使用者可能将虚假的同理心与真实的联繫混淆。因此,人形机器人代表着盈利最高且伦理挑战最高的市场区隔。
预计预测期内儿童教育产业将以最高的复合年增长率成长。
预计儿童教育领域将在预测期内呈现最高成长率。这一增长源于陪伴机器人在治疗、教育和家庭学习中的日益广泛应用,它们充当互动式导师、社交伙伴和发展辅助工具。陪伴机器人在支持有社交障碍、自闭症和学习障碍的儿童方面尤其有用,因为它们可以提供引人入胜的个人化互动。人工智慧和自然语言处理的发展使这些机器人能够适应儿童的需求。然而,必须采取道德预防措施,以避免过度依赖,确保对机器人限制持开放态度,并强调这些技术支援而不是取代人类教育者和看护者。
预计亚太地区将在预测期内占据最大的市场占有率,这主要归功于中国、韩国和日本在机器人创新方面的强大领导地位、人机互动的文化接受度以及政府对将机器人融入家庭、职场和医疗保健环境的支持。尤其是日本,它率先开发用于老年人护理的人形机器人和治疗机器人,以解决其人口快速老化和看护者短缺的问题。在强大的人工智慧生态系统的支持下,中国和韩国也在大力投资社交和服务机器人。这种地区主导地位引发了有关隐私、情感真实性和公平获得尖端机器人伴侣的伦理担忧,但这也反映了技术力和社会准备。
预计北美在预测期内的复合年增长率最高,这得益于医疗机器人领域的强劲投资、人工智慧的快速发展以及对社交辅助技术日益增长的需求。陪伴机器人越来越多地应用于教育、心理健康支援和老年护理领域,科技巨头和新兴企业引领创新,尤其是在美国。人们对孤独感的认识不断增强以及看护者的短缺,尤其是在新冠疫情之后,正在加速机器人的普及。此外,北美是一个高成长、道德驱动的市场中心,在人工智慧和资料隐私方面拥有更严格的道德和监管框架,鼓励企业负责任地进行创新。
According to Stratistics MRC, the Global Companion Robot Ethics Market is accounted for $83.30 million in 2025 and is expected to reach $281.50 million by 2032 growing at a CAGR of 19.0% during the forecast period. Companion robot ethics examines the ethical, social, and psychological ramifications of building machines that are intended to be human companions, caregivers, or emotional support systems. Relationship authenticity is called into question by these robots because people might become attached to things that mimic empathy but aren't actually sentient. Other ethical issues include dependency, where relying on robots may weaken human-to-human relationships, and privacy, since companion robots frequently gather private information. Dignity and autonomy must also be taken into account by designers, particularly in situations like eldercare, where robots should complement human agency rather than take its place. Companion robot ethics ultimately aims to strike a balance between respectful technological advancement and human values, trust, and well-being.
According to a 2020 BMC Geriatrics survey, after live interactions with companion robot pets, 60% (40/67) of younger adult participants reported no ethical concerns**, while 30% (20/67) did express concerns, most commonly about reduced human contact (10%) and deception (6%).
Awareness of mental health and loneliness
The need for companion robots that can offer emotional support is being driven by the growing recognition of loneliness and social isolation as major public health concerns. Therapy and mental distress can be lessened by robots that are built with natural conversational abilities, sympathetic reactions, and encouraging interactions. However, there are ethical questions about whether depending on robots for company could supplant deep human connections and increase loneliness. Additionally, since these robots mimic empathy without actually understanding, there is the issue of deceit. In spite of this, their application in helping people with anxiety, depression, or cognitive impairments demonstrates their expanding role
Data security & privacy issues
Emotional analysis, voice data collection, and continuous monitoring are frequently necessary for companion robots to operate efficiently. This increases personalization, but it also poses serious cybersecurity and privacy risks. Medical records, emotional states, and other sensitive personal data are among the things that can be compromised or misused by businesses or bad actors. Ethically, the use of data without transparency raises concerns about consent, particularly for older or cognitively impaired users who might not fully comprehend the data being collected. When users believe they are being watched, their trust is eroded, which may limit adoption. Privacy concerns will continue to be a significant obstacle in the absence of strong data protection measures and open procedures.
Growing involvement in elderly and disability care
The ability of companion robots to assist the elderly and disabled is one of their biggest potential applications. As the population ages quickly and the need for caregivers grows, robots can help with everyday chores, remind people, keep an eye on health, and provide emotional support. This offers an ethical chance to improve quality of life, autonomy, and dignity, especially for those who might feel alone. Professionals can concentrate on providing higher-level emotional and medical support by using robots to augment human caregivers rather than replace them. Furthermore, the primary growth opportunity in elder and disability care is the potential to create safer, more independent living conditions, but ensuring equitable access is a challenge.
Possibility of emotional control
The potential for emotional manipulation is one of the biggest risks associated with companion robots. Users-especially vulnerable groups like children, the elderly, or those with mental health issues-may grow to have a great deal of faith in machines that are unable to feel the same emotions as them because they are made to mimic empathy and companionship. Businesses could take advantage of this reliance by incorporating features that persuade users to buy goods or services or adopt certain habits. This brings up moral questions regarding authenticity, consent, and taking advantage of emotional weakness. In the absence of robust protections, companion robots may turn into psychological manipulation tools that erode trust and autonomy.
Due to the COVID-19 pandemic's emphasis on the potential advantages and moral dilemmas of robotic companionship, interest in the companion robot ethics market has increased dramatically. Because of lockdowns, social distancing, and overburdened healthcare systems, loneliness among the elderly and vulnerable increased, leading to a spike in demand for robots that could monitor health, offer emotional support, and assist without direct human interaction. As robots were increasingly seen in hospitals and assisted living facilities, ethical discussions about privacy, reliance, and the replacement of human caregivers also became more heated. Consequently, the pandemic served as a driving force behind adoption, highlighting the pressing need for moral frameworks to direct responsible implementation.
The humanoid robots segment is expected to be the largest during the forecast period
The humanoid robots segment is expected to account for the largest market share during the forecast period because of their human-like looks, gestures, and communication patterns, which foster familiarity and trust, humanoid robots are particularly well-suited for interactive, companion, and caregiving roles. Their capacity to imitate social cues and offer tailored support makes them highly appealing in fields that value natural interaction, such as healthcare, education, and eldercare. Emotional authenticity, dependence, and the possibility that users could confuse fake empathy for real connection are ethical issues brought up by this dominance. Therefore, the most profitable and morally challenging market segment is represented by humanoid robots.
The child education segment is expected to have the highest CAGR during the forecast period
Over the forecast period, the child education segment is predicted to witness the highest growth rate. The increasing use of companion robots in therapy, education, and at-home learning-where they serve as interactive tutors, social partners, and developmental aids-is what is driving this growth. Because they provide individualized, interesting interaction, they are especially helpful in assisting kids with social difficulties, autism, or learning disabilities. These robots can adjust to the needs of kids owing to developments in artificial intelligence and natural language processing, which makes them useful resources for cognitive and emotional growth. However, ethical precautions are essential to avoid over-reliance, guarantee openness regarding robotic limitations, and emphasize that these technologies are meant to support human educators or caregivers rather than to replace them.
During the forecast period, the Asia Pacific region is expected to hold the largest market share, mostly due to China, South Korea, and Japan's strong leadership in robotics innovation, cultural acceptance of human-robot interaction, and government backing for the integration of robots into homes, workplaces, and healthcare settings. Japan, in particular, has tackled its rapidly aging population and caregiver shortage by being a pioneer in the development of humanoid and therapeutic robots for elderly care. China and South Korea are also making significant investments in social and service robots, backed by strong AI ecosystems. Although this regional dominance raises ethical concerns about privacy, emotional authenticity, and equitable access to cutting-edge robotic companionship, it also reflects technological capability and societal readiness.
Over the forecast period, the North America region is anticipated to exhibit the highest CAGR, driven by robust investments in healthcare robotics, quick developments in AI, and growing demand for socially assistive technology. Companion robots are increasingly being used in education, mental health support, and eldercare, especially in the United States, where tech giants and startups are spearheading innovation. Adoption is accelerating due to heightened awareness of loneliness, particularly in the wake of COVID-19, and caregiver shortages. Furthermore, North America is a high-growth and ethically driven market hub because of the regions more stringent ethical and regulatory frameworks surrounding AI and data privacy, which encourage businesses to innovate responsibly.
Key players in the market
Some of the key players in Companion Robot Ethics Market include Microsoft, IBM, Embodied, Inc, SAP, Furhat Robotics, Hanson Robotics, Intel, SoftBank Robotics, Google AI, Intuition Robotics, Salesforce, DataRobot Inc, Blue Frog Robotics Inc, Panasonic Holdings Corporation and Digital Dream Labs, LLC.
In August 2025, SAP and SmartRecruiters announced that SAP has entered into an agreement to acquire SmartRecruiters, a leading talent acquisition (TA) software provider. SmartRecruiters' deep expertise in high-volume recruiting, recruitment automation and AI-enabled candidate experience and engagement are considered an ideal addition to the SAP SuccessFactors human capital management (HCM) suite.
In August 2025, Salesforce, Inc. signed a definitive agreement to acquire Regrello, an AI-native platform that transforms business data into agile, agentic workflows. This acquisition is expected to close in the company's third fiscal quarter of 2026. The deal, which will be funded with cash on hand, will not affect CRM's capital return program or fiscal 2026 guidance.
In July 2025, SoftBank Robotics Australia and SoftBank Robotics Singapore have launched icetana AI Limited's AI security solution as ICETANA AI SmartBX Security in the APAC region. Under an agreement recently signed by SoftBank Robotics Group, SoftBank Robotics Australia and SoftBank Robotics Singapore will be distributing the solution in Australia, New Zealand, Singapore, Hong Kong, Indonesia, Malaysia, Philippines, South Korea, Thailand, Taiwan and Vietnam.
Note: Tables for North America, Europe, APAC, South America, and Middle East & Africa Regions are also represented in the same manner as above.