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市场调查报告书
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1818100

全球超当地语系化配送服务市场：未来预测（至 2032 年）—按服务类型、经营模式、配送时间、最终用户和地区进行分析

Hyperlocal Delivery Services Market Forecasts to 2032 - Global Analysis By Service Type, Business Model, Delivery Time, End User and By Geography
出版日期: | 出版商: Stratistics Market Research Consulting | 英文 200+ Pages | 商品交期: 2-3个工作天内

价格

根据 Stratistics MRC 的数据，全球超当地语系化配送服务市场预计在 2025 年达到 74 亿美元，到 2032 年将达到 273 亿美元，预测期内的复合年增长率为 20.4%。

超当地语系化配送服务专注于将商品从本地商店或仓库快速直达客户，通常在数小时内即可送达。这些服务涵盖食品杂货、餐饮、药品和消费品，并依赖先进的应用程式、GPS 和高效的路线优化。超当地语系化模式註重速度、便利性和接近性，以缩短配送时间和降低成本。城市人口密度的上升、消费者习惯的改变以及按需经济的成长正在推动其扩张。

消费者偏好便利性

消费者对快速、随选取得商品和服务的需求日益增长。繁忙的生活方式，尤其是在都市区，使得人们用于传统购物的时间越来越少。智慧型手机和数位平台的普及简化了订购流程，大大促进了这一趋势。此外，人们对当日送达和非接触式服务选项的期望不断上升，进一步推动了市场成长。为了满足这些期望，企业纷纷投资高效的物流解决方案和先进的追踪技术，推动了市场的快速扩张。

营运成本高

维护配送人员网路、管理燃油和车辆维护成本，以及部署先进的IT基础设施进行即时追踪，都会大幅增加成本。此外，都市区会导致配送时间延长，单笔订单成本上升。此外，为了快速配送而设立区域仓库和履约中心的需求也增加了资本支出。这些成本会降低利润率，尤其对于规模较小的服务提供者。

扩大服务范围

企业正从食品和杂货领域拓展多元化业务，涵盖药品、宠物用品、个人护理甚至奢侈品等利基产品。他们透过捆绑加值服务（例如订阅模式、定期配送和灵活的退货政策）来增强客户留存率。此外，与本地企业合作使供应商无需大量资本投入即可扩大库存。这种策略性的服务多元化策略吸引了更广泛的客户群，并满足了消费者尚未满足的需求，有助于持续的收益成长和竞争差异化，尤其是在新兴市场。

劳动力短缺

劳动力短缺是超当地语系化配送服务市场面临的一大威胁，尤其是在新兴市场，这些市场的劳动力供应受到严格的劳动法规和竞争激烈的市场环境的限制。此外，员工离职率的上升以及对零工的依赖，也为维持稳定的服务品质带来了挑战。缺乏训练有素的人员会对营运效率产生负面影响，延长配送时间并导致客户不满。此外，由于最低工资和社会安全义务的提高，人事费用的上升加剧了服务提供者的财务压力。

COVID-19的影响：

新冠疫情显着加速了超当地语系化配送服务的普及，封锁和保持社交距离措施导致消费者转向线上购物。食品、杂货和日用品的需求激增，迫使企业迅速提升配送基础设施。此外，疫情凸显了非接触式配送和即时追踪的重要性，这对于确保客户安全和服务可靠性至关重要。此外，较低的市场门槛也为新参与企业和新兴企业蓬勃发展提供了条件。然而，供应链中断和营运复杂性的增加也为服务提供者带来了挑战。疫情的影响对于重新定义消费者行为，使其转向超当地语系化商业至关重要。

食品配送领域预计将成为预测期内最大的市场

预计在预测期内，外送配送领域将占据最大的市场份额。都市化的加速和消费者生活方式的改变，推动了人们透过数位平台快速便捷地获取餐厅餐点和家常菜替代品的需求。此外，人工智慧建议、进阶订单追踪和灵活的支付方式等技术进步进一步提升了客户参与。此外，外送平台与餐厅之间的合作也扩大了所提供的菜色种类。该领域受益于较高的重复使用率和消费者依赖度，确保了其在超当地语系化外送领域的稳定成长和主导地位。

预计快速商务（10-30 分钟）领域在预测期内将以最高的复合年增长率成长。

预计快速商务（10-30分钟）细分市场将在预测期内达到最高成长率。都市区消费者越来越重视速度和便利性，促使服务供应商开发超高效的物流模式，例如微型仓配中心和先进的路线优化演算法。此外，对即时满足的追求日益增长，尤其是在千禧世代和Z世代消费者中，也促进了这一成长。此外，快速数位化和智慧型手机的普及促进了即时订购，使快速商务模式更具扩充性。

占比最大的地区：

预计北美将在预测期内占据最大的市场份额。该地区先进的技术基础设施、高网路普及率和高智慧型手机使用率正在支撑市场的快速成长。此外，成熟的电商生态系统和完善的物流网路为超当地语系化服务供应商的高效运作提供了坚实的基础。此外，高可支配收入和消费者对便利性的追求正在推动美国和加拿大主要都市区对快速配送服务的需求。产业领袖和创新新兴企业的存在将进一步巩固北美市场在整个预测期内的主导地位。

复合年增长率最高的地区：

预计亚太地区将在预测期内实现最高的复合年增长率。这一成长主要得益于印度、中国和东南亚等新兴经济体都市化加快、智慧型手机普及率上升以及可支配收入成长。此外，消费者对数位商务的偏好转变以及电子钱包和行动支付解决方案的普及正在加速市场普及。此外，各国政府大力推动数位基础建设和支持性法律规范，也为市场扩张创造了有利环境。

经营模式：

  • 企业对消费者（B2C）
  • 消费者对消费者（C2C）

免费客製化服务

此报告的订阅者可以选择以下免费自订选项之一：

  • 公司简介
    • 对最多三家其他公司进行全面分析
    • 主要企业的SWOT分析（最多3家公司）
  • 区域分类
    • 根据客户兴趣对主要国家进行的市场估计、预测和复合年增长率（註：基于可行性检查）
  • 竞争基准化分析
    • 根据产品系列、地理分布和策略联盟对主要企业基准化分析

目录

第一章执行摘要

第 2 章 简介

  • 概述
  • 相关利益者
  • 分析范围
  • 分析方法
    • 资料探勘
    • 数据分析
    • 数据检验
    • 分析方法
  • 分析材料
    • 主要研究资料
    • 二手研究资讯来源
    • 先决条件

第三章市场走势分析

  • 驱动程式
  • 抑制因素
  • 市场机会
  • 威胁
  • 最终用户分析
  • 新兴市场
  • COVID-19的感染疾病

第四章 波特五力分析

  • 供应商的议价能力
  • 买方议价能力
  • 替代产品的威胁
  • 新参与企业的威胁
  • 企业之间的竞争

5. 全球超当地语系化配送服务市场（依服务类型）

  • 送餐
  • 食品和必需品
  • 製药和医疗保健
  • 家庭公用事业服务
  • 宅配和小包裹递送
  • 其他服务类型

6. 全球超当地语系化配送服务市场（依经营模式）

  • B2C（企业对消费者）
  • C2C（消费者对消费者）

7. 全球超当地语系化配送服务市场（按配送时间）

  • 快速商务（10-30分钟）
  • 当日送达
  • 定期送货

8. 全球超当地语系化配送服务市场（依最终用户划分）

  • 个人消费者
  • 公司

9. 全球超当地语系化配送服务市场（按地区）

  • 北美洲
    • 美国
    • 加拿大
    • 墨西哥
  • 欧洲
    • 德国
    • 英国
    • 义大利
    • 法国
    • 西班牙
    • 其他欧洲国家
  • 亚太地区
    • 日本
    • 中国
    • 印度
    • 澳洲
    • 纽西兰
    • 韩国
    • 其他亚太地区
  • 南美洲
    • 阿根廷
    • 巴西
    • 智利
    • 南美洲其他地区
  • 中东和非洲
    • 沙乌地阿拉伯
    • 阿拉伯聯合大公国
    • 卡达
    • 南非
    • 其他中东和非洲地区

第十章：主要趋势

  • 合约、商业伙伴关係和合资企业
  • 企业合併（M&A）
  • 新产品发布
  • 业务扩展
  • 其他关键策略

第十一章 公司概况

  • Uber Technologies
  • DoorDash
  • Instacart
  • Deliveroo
  • Just Eat Takeaway.com
  • Delivery Hero
  • Zomato
  • Swiggy
  • Grab
  • Glovo
  • Postmates
  • Amazon
  • Blink Commerce
  • BigBasket
  • Dunzo
  • Shadowfax
  • Zepto
  • Borzo
  • Lalamove
Product Code: SMRC31063

According to Stratistics MRC, the Global Hyperlocal Delivery Services Market is accounted for $7.4 billion in 2025 and is expected to reach $27.3 billion by 2032 growing at a CAGR of 20.4% during the forecast period. Hyperlocal delivery services focus on the rapid transport of goods from local stores or warehouses directly to customers, typically within a few hours. These services cater to groceries, meals, pharmaceuticals, and consumer goods, relying on advanced apps, GPS, and efficient route optimization. Hyperlocal models emphasize speed, convenience, and proximity to reduce delivery time and costs. Rising urban population density, changing consumer habits, and growth of on-demand economy drive expansion.

Market Dynamics:

Driver:

Consumer preference for convenience

Consumers increasingly demand quick, on-demand access to goods and services, especially in urban areas where busy lifestyles reduce the time available for traditional shopping. The proliferation of smartphones and digital platforms has simplified order placement, contributing significantly to this trend. Moreover, the rising expectation for same-day delivery and contactless service options has further fueled market growth. Businesses are responding by investing in efficient logistics solutions and advanced tracking technologies to meet these expectations, thereby driving rapid market expansion.

Restraint:

High operational costs

Maintaining a network of delivery personnel, managing fuel and vehicle maintenance expenses, and implementing advanced IT infrastructure for real-time tracking substantially increase the cost base. Additionally, urban congestion leads to increased delivery times and higher costs per order. Moreover, the need for localized warehousing and fulfillment centers to enable rapid deliveries adds capital expenditure pressures. These costs can erode profit margins, especially for smaller service providers.

Opportunity:

Expansion of service offerings

Companies are diversifying beyond food and groceries to include pharmaceuticals, pet supplies, personal care, and even niche items like luxury goods. Bundling services with value-added features such as subscription models, scheduled deliveries, and flexible return policies enhances customer retention. Moreover, partnerships with local businesses enable providers to expand their inventory without significant capital investment. This strategic service diversification attracts a wider customer base and addresses unmet consumer needs, especially in emerging markets, thereby contributing to sustained revenue growth and competitive differentiation.

Threat:

Labour shortages

Labour shortages represent a key threat to the hyperlocal delivery services market, especially in developed regions where workforce availability is constrained by stringent labor regulations and competitive job markets. Additionally, rising employee turnover rates and dependence on gig workers create challenges in maintaining consistent service quality. The shortage of trained personnel negatively impacts operational efficiency, increases delivery times, and leads to customer dissatisfaction. Moreover, rising labor costs driven by minimum wage increases and social security obligations exacerbate financial pressures on service providers.

Covid-19 Impact:

The COVID-19 pandemic significantly accelerated the adoption of hyperlocal delivery services as consumers shifted toward online purchasing due to lockdowns and social distancing measures. Food, groceries, and essential goods saw a sharp spike in demand, pushing companies to rapidly enhance their delivery infrastructure. Moreover, the pandemic highlighted the importance of contactless delivery and real-time tracking, which became essential to ensure customer safety and service reliability. Additionally, new entrants and startups flourished as market barriers lowered. However, supply chain disruptions and increased operational complexity also challenged service providers. The pandemic's impact was pivotal in redefining consumer behavior toward hyperlocal commerce.

The food delivery segment is expected to be the largest during the forecast period

The food delivery segment is expected to account for the largest market share during the forecast period. Rising urbanization and changing consumer lifestyles have driven the demand for quick and convenient access to restaurant meals and home-cooked alternatives via digital platforms. Moreover, technological advancements such as AI-powered recommendations, advanced order tracking, and flexible payment methods further enhance customer engagement. Additionally, partnerships between delivery platforms and restaurants have expanded the variety of offerings. This segment benefits from high repeat usage and consumer dependence, which ensures steady growth and dominance within the hyperlocal delivery landscape.

The quick commerce (10-30 minutes) segment is expected to have the highest CAGR during the forecast period

Over the forecast period, the quick commerce (10-30 minutes) segment is predicted to witness the highest growth rate, driven by consumer demand for ultra-fast delivery of essential goods. Urban customers increasingly prioritize speed and convenience, prompting service providers to develop hyper-efficient logistics models such as micro-fulfillment centers and advanced route optimization algorithms. Additionally, the growing trend of instant gratification, particularly among millennials and Gen Z consumers, contributes to this growth. Moreover, rapid digital adoption and smartphone penetration facilitate real-time ordering, reinforcing the quick commerce model's scalability.

Region with largest share:

During the forecast period, the North America region is expected to hold the largest market share. The region's advanced technological infrastructure, widespread internet penetration, and high smartphone usage underpin rapid market growth. Moreover, mature e-commerce ecosystems and well-established logistics networks provide a solid foundation for hyperlocal service providers to operate efficiently. Additionally, high disposable income and consumer affinity for convenience amplify demand for quick delivery services across major urban centers in the United States and Canada. The presence of industry leaders and innovative startups further reinforces North America's market dominance throughout the forecast period.

Region with highest CAGR:

Over the forecast period, the Asia Pacific region is anticipated to exhibit the highest CAGR. This growth is driven by increasing urbanization, expanding smartphone penetration, and rising disposable incomes across emerging economies such as India, China, and Southeast Asia. Moreover, shifting consumer preferences toward digital commerce and the proliferation of e-wallets and mobile payment solutions accelerate market adoption. Additionally, governments promoting digital infrastructure and supportive regulatory frameworks foster a conducive environment for market expansion.

Key players in the market

Some of the key players in Hyperlocal Delivery Services Market include Uber Technologies, DoorDash, Instacart, Deliveroo, Just Eat Takeaway.com, Delivery Hero, Zomato, Swiggy, Grab, Glovo, Postmates, Amazon, Blink Commerce, BigBasket, Dunzo, Shadowfax, Zepto, Borzo, and Lalamove.

Key Developments:

In August 2025, Swiggy partnered with Bounce to deploy electric scooters across Delhi NCR and Bengaluru for reducing carbon footprint of hyperlocal deliveries.

In July 2025, DoorDash partnered with Proximo Spirits using offsite ads to deliver 200% return on ad spend for hyper-local search traffic conversion.

Service Types Covered:

  • Food Delivery
  • Grocery & Essentials
  • Pharmaceuticals & Healthcare
  • Home Utility Services
  • Courier & Parcel Delivery
  • Other Service Types

Business Models:

  • Business-to-Consumer (B2C)
  • Consumer-to-Consumer (C2C)

Delivery Times Covered:

  • Quick Commerce (10-30 minutes)
  • Same-Day Delivery
  • Scheduled Delivery

End Users Covered:

  • Individual Consumers
  • Businesses and Enterprises

Regions Covered:

  • North America
    • US
    • Canada
    • Mexico
  • Europe
    • Germany
    • UK
    • Italy
    • France
    • Spain
    • Rest of Europe
  • Asia Pacific
    • Japan
    • China
    • India
    • Australia
    • New Zealand
    • South Korea
    • Rest of Asia Pacific
  • South America
    • Argentina
    • Brazil
    • Chile
    • Rest of South America
  • Middle East & Africa
    • Saudi Arabia
    • UAE
    • Qatar
    • South Africa
    • Rest of Middle East & Africa

What our report offers:

  • Market share assessments for the regional and country-level segments
  • Strategic recommendations for the new entrants
  • Covers Market data for the years 2024, 2025, 2026, 2028, and 2032
  • Market Trends (Drivers, Constraints, Opportunities, Threats, Challenges, Investment Opportunities, and recommendations)
  • Strategic recommendations in key business segments based on the market estimations
  • Competitive landscaping mapping the key common trends
  • Company profiling with detailed strategies, financials, and recent developments
  • Supply chain trends mapping the latest technological advancements

Free Customization Offerings:

All the customers of this report will be entitled to receive one of the following free customization options:

  • Company Profiling
    • Comprehensive profiling of additional market players (up to 3)
    • SWOT Analysis of key players (up to 3)
  • Regional Segmentation
    • Market estimations, Forecasts and CAGR of any prominent country as per the client's interest (Note: Depends on feasibility check)
  • Competitive Benchmarking
    • Benchmarking of key players based on product portfolio, geographical presence, and strategic alliances

Table of Contents

1 Executive Summary

2 Preface

  • 2.1 Abstract
  • 2.2 Stake Holders
  • 2.3 Research Scope
  • 2.4 Research Methodology
    • 2.4.1 Data Mining
    • 2.4.2 Data Analysis
    • 2.4.3 Data Validation
    • 2.4.4 Research Approach
  • 2.5 Research Sources
    • 2.5.1 Primary Research Sources
    • 2.5.2 Secondary Research Sources
    • 2.5.3 Assumptions

3 Market Trend Analysis

  • 3.1 Introduction
  • 3.2 Drivers
  • 3.3 Restraints
  • 3.4 Opportunities
  • 3.5 Threats
  • 3.6 End User Analysis
  • 3.7 Emerging Markets
  • 3.8 Impact of Covid-19

4 Porters Five Force Analysis

  • 4.1 Bargaining power of suppliers
  • 4.2 Bargaining power of buyers
  • 4.3 Threat of substitutes
  • 4.4 Threat of new entrants
  • 4.5 Competitive rivalry

5 Global Hyperlocal Delivery Services Market, By Service Type

  • 5.1 Introduction
  • 5.2 Food Delivery
  • 5.3 Grocery & Essentials
  • 5.4 Pharmaceuticals & Healthcare
  • 5.5 Home Utility Services
  • 5.6 Courier & Parcel Delivery
  • 5.7 Other Service Types

6 Global Hyperlocal Delivery Services Market, By Business Model

  • 6.1 Introduction
  • 6.2 Business-to-Consumer (B2C)
  • 6.3 Consumer-to-Consumer (C2C)

7 Global Hyperlocal Delivery Services Market, By Delivery Time

  • 7.1 Introduction
  • 7.2 Quick Commerce (10-30 minutes)
  • 7.3 Same-Day Delivery
  • 7.4 Scheduled Delivery

8 Global Hyperlocal Delivery Services Market, By End User

  • 8.1 Introduction
  • 8.2 Individual Consumers
  • 8.3 Businesses and Enterprises

9 Global Hyperlocal Delivery Services Market, By Geography

  • 9.1 Introduction
  • 9.2 North America
    • 9.2.1 US
    • 9.2.2 Canada
    • 9.2.3 Mexico
  • 9.3 Europe
    • 9.3.1 Germany
    • 9.3.2 UK
    • 9.3.3 Italy
    • 9.3.4 France
    • 9.3.5 Spain
    • 9.3.6 Rest of Europe
  • 9.4 Asia Pacific
    • 9.4.1 Japan
    • 9.4.2 China
    • 9.4.3 India
    • 9.4.4 Australia
    • 9.4.5 New Zealand
    • 9.4.6 South Korea
    • 9.4.7 Rest of Asia Pacific
  • 9.5 South America
    • 9.5.1 Argentina
    • 9.5.2 Brazil
    • 9.5.3 Chile
    • 9.5.4 Rest of South America
  • 9.6 Middle East & Africa
    • 9.6.1 Saudi Arabia
    • 9.6.2 UAE
    • 9.6.3 Qatar
    • 9.6.4 South Africa
    • 9.6.5 Rest of Middle East & Africa

10 Key Developments

  • 10.1 Agreements, Partnerships, Collaborations and Joint Ventures
  • 10.2 Acquisitions & Mergers
  • 10.3 New Product Launch
  • 10.4 Expansions
  • 10.5 Other Key Strategies

11 Company Profiling

  • 11.1 Uber Technologies
  • 11.2 DoorDash
  • 11.3 Instacart
  • 11.4 Deliveroo
  • 11.5 Just Eat Takeaway.com
  • 11.6 Delivery Hero
  • 11.7 Zomato
  • 11.8 Swiggy
  • 11.9 Grab
  • 11.10 Glovo
  • 11.11 Postmates
  • 11.12 Amazon
  • 11.13 Blink Commerce
  • 11.14 BigBasket
  • 11.15 Dunzo
  • 11.16 Shadowfax
  • 11.17 Zepto
  • 11.18 Borzo
  • 11.19 Lalamove

List of Tables

  • Table 1 Global Hyperlocal Delivery Services Market Outlook, By Region (2024-2032) ($MN)
  • Table 2 Global Hyperlocal Delivery Services Market Outlook, By Service Type (2024-2032) ($MN)
  • Table 3 Global Hyperlocal Delivery Services Market Outlook, By Food Delivery (2024-2032) ($MN)
  • Table 4 Global Hyperlocal Delivery Services Market Outlook, By Grocery & Essentials (2024-2032) ($MN)
  • Table 5 Global Hyperlocal Delivery Services Market Outlook, By Pharmaceuticals & Healthcare (2024-2032) ($MN)
  • Table 6 Global Hyperlocal Delivery Services Market Outlook, By Home Utility Services (2024-2032) ($MN)
  • Table 7 Global Hyperlocal Delivery Services Market Outlook, By Courier & Parcel Delivery (2024-2032) ($MN)
  • Table 8 Global Hyperlocal Delivery Services Market Outlook, By Other Service Types (2024-2032) ($MN)
  • Table 9 Global Hyperlocal Delivery Services Market Outlook, By Business Model (2024-2032) ($MN)
  • Table 10 Global Hyperlocal Delivery Services Market Outlook, By Business-to-Consumer (B2C) (2024-2032) ($MN)
  • Table 11 Global Hyperlocal Delivery Services Market Outlook, By Consumer-to-Consumer (C2C) (2024-2032) ($MN)
  • Table 12 Global Hyperlocal Delivery Services Market Outlook, By Delivery Time (2024-2032) ($MN)
  • Table 13 Global Hyperlocal Delivery Services Market Outlook, By Quick Commerce (10-30 minutes) (2024-2032) ($MN)
  • Table 14 Global Hyperlocal Delivery Services Market Outlook, By Same-Day Delivery (2024-2032) ($MN)
  • Table 15 Global Hyperlocal Delivery Services Market Outlook, By Scheduled Delivery (2024-2032) ($MN)
  • Table 16 Global Hyperlocal Delivery Services Market Outlook, By End User (2024-2032) ($MN)
  • Table 17 Global Hyperlocal Delivery Services Market Outlook, By Individual Consumers (2024-2032) ($MN)
  • Table 18 Global Hyperlocal Delivery Services Market Outlook, By Businesses and Enterprises (2024-2032) ($MN)

Note: Tables for North America, Europe, APAC, South America, and Middle East & Africa Regions are also represented in the same manner as above.