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市场调查报告书
商品编码
1848365

全球医生预约应用市场：预测至 2032 年—按应用类型、平台、功能、部署方式、最终用户和地区进行分析

Doctor Appointment App Market Forecasts to 2032 - Global Analysis By App Type, Platform, Functionality, Deployment Model, End User and By Geography
出版日期: | 出版商: Stratistics Market Research Consulting | 英文 200+ Pages | 商品交期: 2-3个工作天内

价格

根据 Stratistics MRC 的数据，预计到 2025 年，全球医生预约应用程式市场规模将达到 36 亿美元，到 2032 年将达到 88 亿美元，预测期内复合年增长率为 13.5%。

医生预约应用程式是旨在简化医疗预约安排和管理流程的数位平台。患者可以透过智慧型手机或电脑方便地搜寻医生、查看医生简介、查询医生空檔并预约就诊。许多应用程式还提供提醒、远端会诊、电子健康记录存取和处方管理等功能，从而提高患者参与度和就医效率。透过缩短等待时间、减少行政工作并实现患者与医生之间的即时沟通，这些应用程式提升了整体医疗服务的可及性和患者满意度。

智慧型手机的普及

患者无需前往诊所即可使用行动应用程式预约就诊、存取医疗记录和接收提醒。医疗服务提供者正在整合行动平台，以简化前台操作并减轻行政负担。应用程式开发人员正致力于开发多语言介面和区域​​客製化功能，以提升使用者体验。行动应用普及率的提高正在加速各个年龄层和收入阶层用户对行动应用的接受度。市场正朝着以行动优先的互动模式转型。

医疗服务提供者对变革的抵制

临床工作流程和旧有系统带来的内部阻力正在减缓推广应用。医疗服务提供者对变革的抵触情绪限制了预约应用程式融入日常诊疗实践。对数据准确性、工作流程中断和患者管理的担忧加剧了犹豫不决。许多诊所缺乏实施和维护数位化平台所需的技术支援和培训。 ITIT基础设施分散和数位化成熟度低也影响了推广进度。这些障碍正在减缓医疗服务提供者网路全面采用数位化平台的速度。

改善患者体验

改善患者体验正在推动对提供无缝预约、即时预约状态和整合式后续服务的应用程式的需求。开发人员正在整合人工智慧驱动的日程安排、聊天机器人支援和远端会诊功能，以提升患者参与度。医院和诊所正在利用行动平台来缩短等待时间并提高病患满意度。与电子病历和付款闸道的整合正在扩展应用程式的功能。这种趋势正在重新定义患者与医疗服务提供者之间的互动方式。

农村地区网路存取有限

农村地区网路存取有限，阻碍了偏远地区居民广泛使用医生预约应用程式。网路不稳定和频宽不足会影响应用程式的效能和用户留存率。开发者必须优化平台，使其能够在离线和低数据环境下运行，从而提高应用程式的包容性。政府和通讯业者需要采取措施，支持农村地区的数位医疗基础设施建设。这些限制阻碍了人们公平地取得行动医疗服务。

新冠疫情的影响：

疫情加速了行动医疗的普及，因为线下就诊受到限制。医生预约应用程式在诊所关闭期间实现了远端预约、分诊和线上问诊。医院和诊所采用行动平台来管理患者流量并降低感染风险。在疫情恢復期，对远端医疗基础设施和应用程式开发的投资激增。行动应用程式成为保障医疗服务连续性的关键，并提高了大众对数位医疗工具的信任度。这场危机永久地将行动预约从一种便利功能提升为一项业务必需品。

预计在预测期内，Android细分市场将是最大的。

由于其广泛的普及性、价格优势和跨装置相容性，预计在预测期内，Android 平台将占据最大的市场份额。开发者正优先选择 Android 平台，以触及新兴市场和已开发市场的广大用户。应用商店和设备製造商正在支援医疗保健领域的整合以及合规性。医院和诊所正在采用基于 Android 的解决方案来建立医护人员和患者的互动介面。在地化和设备多样性进一步增强了该平台的优势。

预计在预测期内，远端医疗服务提供者细分市场将以最高的复合年增长率成长。

随着虚拟医疗逐渐成为主流，预计在预测期内，远端医疗服务提供者领域将迎来最高的成长率。这些平台整合了预约安排、视讯咨询、电子处方笺和远距离诊断功能。初级保健、专科医疗和心理健康服务领域对端到端数位化医疗的需求日益增长。医疗服务提供者正在投资开发扩充性、安全且易于使用的应用程序，以更好地管理患者互动。与保险公司和医院的合作正在加速平台的部署。该领域正透过行动优先模式重新定义医疗服务模式。

占比最大的地区：

在预测期内，北美预计将占据最大的市场份额，这得益于其先进的医疗基础设施、智慧型手机的高普及率以及监管支援。美国和加拿大正在医院、诊所和远端医疗网路中推广行动预约平台。对数位医疗、互通性和病人参与工具的投资正在推动其应用。主要应用程式开发商和医疗服务提供者的存在正在增强市场发展。报销模式和隐私法规正在推动平台整合。该地区将继续成为行动医疗创新的标竿。

复合年增长率最高的地区：

预计亚太地区在预测期内将实现最高的复合年增长率，这主要得益于行动网路普及率的提高、医疗保健需求的成长以及数位素养的提升。印度、中国、印尼和越南等国家正在见证面向都市区和半农村人口的医生预约应用程式的蓬勃发展。政府支持的医疗数位化计画和新兴企业生态系统正在推动创新。本地开发者正在推出针对区域需求的多语言、低频宽应用程式。不同人群对远距医疗咨询和自动预约的需求都在不断增长。

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目录

第一章执行摘要

第二章 引言

  • 概述
  • 相关利益者
  • 分析范围
  • 分析方法
    • 资料探勘
    • 数据分析
    • 数据检验
    • 分析方法
  • 分析材料
    • 原始研究资料
    • 二手研究资讯来源
    • 先决条件

第三章 市场趋势分析

  • 司机
  • 抑制因素
  • 市场机会
  • 威胁
  • 终端用户分析
  • 新兴市场
  • 感染疾病疫情的影响

第四章 波特五力分析

  • 供应商的议价能力
  • 买方议价能力
  • 替代产品的威胁
  • 新参与企业的威胁
  • 公司间的竞争

5. 全球医生预约应用市场（按应用类型划分）

  • 全科医生预约应用程式
  • 专业咨询应用程式
  • 多专科聚合平台
  • 医院品牌预约应用程式
  • 虚拟诊所应用程式
  • 其他应用程式类型

6. 全球医生预约应用市场（按平台划分）

  • Android
  • iOS
  • 跨平台/混合型
  • 网路为基础的平台
  • 穿戴式装置整合平台

7. 全球医生预约应用市场（按功能划分）

  • 安排和重新安排预约
  • 医生发现与评估
  • 处方笺访问
  • 电子健康记录(EHR/EMR) 集成
  • 支付和保险处理
  • 通知和提醒
  • 其他功能

8. 全球医生预约应用市场按部署方式划分

  • 云端基础的
  • 本地部署
  • 混合部署
  • 边缘部署

9. 全球医生预约应用市场（按最终用户划分）

  • 病人/消费者
  • 医院和诊所
  • 独立执业者
  • 远端医疗服务提供者
  • 企业健康计划
  • 其他最终用户

第十章 全球医生预约应用程式市场（按地区划分）

  • 北美洲
    • 美国
    • 加拿大
    • 墨西哥
  • 欧洲
    • 德国
    • 英国
    • 义大利
    • 法国
    • 西班牙
    • 其他欧洲
  • 亚太地区
    • 日本
    • 中国
    • 印度
    • 澳洲
    • 纽西兰
    • 韩国
    • 亚太其他地区
  • 南美洲
    • 阿根廷
    • 巴西
    • 智利
    • 其他南美洲
  • 中东和非洲
    • 沙乌地阿拉伯
    • 阿拉伯聯合大公国
    • 卡达
    • 南非
    • 其他中东和非洲地区

第十一章：主要趋势

  • 合约、商业伙伴关係和合资企业
  • 企业合併（M&A）
  • 新产品上市
  • 业务拓展
  • 其他关键策略

第十二章 企业概况

  • Zocdoc
  • Practo
  • HealthTap
  • Doctolib
  • Amwell
  • Teladoc Health
  • MDLIVE
  • Babylon Health
  • Ada Health
  • Lybrate
  • DocPlanner
  • Qare
  • Kry（Livi）
  • MyChart（Epic Systems）
Product Code: SMRC31566

According to Stratistics MRC, the Global Doctor Appointment App Market is accounted for $3.6 billion in 2025 and is expected to reach $8.8 billion by 2032 growing at a CAGR of 13.5% during the forecast period. A Doctor Appointment App is a digital platform designed to streamline the process of booking and managing medical consultations. It allows patients to search for healthcare providers, view doctor profiles, check availability, and schedule appointments conveniently from their smart phones or computers. Many apps also offer features like reminders, teleconsultation, electronic health record access, and prescription management, enhancing patient engagement and care efficiency. By reducing wait times, minimizing administrative tasks, and enabling real-time communication between patients and healthcare providers, these apps improve overall healthcare accessibility and patient satisfaction.

Market Dynamics:

Driver:

Increasing smartphone penetration

Patients are using mobile apps to schedule appointments, access medical records, and receive reminders without visiting clinics. Healthcare providers are integrating mobile platforms to streamline front-desk operations and reduce administrative burden. App developers are focusing on multilingual interfaces and regional customization to improve usability. Rising mobile literacy is accelerating adoption across age groups and income levels. The market is shifting toward mobile-first engagement models.

Restraint:

Resistance to change from healthcare providers

Adoption is being slowed by internal resistance within clinical workflows and legacy systems. Resistance to change from healthcare providers is limiting integration of appointment apps into daily practice. Concerns around data accuracy, workflow disruption, and patient management are prompting hesitation. Many clinics lack the technical support or training needed to deploy and maintain digital platforms. Fragmented IT infrastructure and low digital maturity are affecting rollout timelines. These barriers are delaying full-scale implementation across provider networks.

Opportunity:

Enhanced patient experience

Enhanced patient experience is driving demand for apps that offer seamless booking, real-time availability, and integrated follow-ups. Developers are incorporating AI-driven scheduling, chatbot support, and teleconsultation features to improve engagement. Hospitals and clinics are using mobile platforms to reduce wait times and improve patient satisfaction scores. Integration with EHRs and payment gateways is expanding functionality. This momentum is redefining how patients interact with healthcare providers.

Threat:

Limited internet access in rural areas

Limited internet access in rural areas is preventing widespread use of doctor appointment apps among remote populations. Network instability and low bandwidth affect app performance and user retention. Developers must optimize platforms for offline access and low-data environments to improve inclusivity. Government and telecom initiatives are needed to support digital health infrastructure in rural zones. These limitations are slowing equitable access to mobile healthcare services.

Covid-19 Impact:

The pandemic accelerated mobile health adoption as in-person visits became restricted. Doctor appointment apps enabled remote scheduling, triage, and virtual consultations during lockdowns. Hospitals and clinics deployed mobile platforms to manage patient flow and reduce exposure risk. Investment in telehealth infrastructure and app development surged during recovery. Public trust in digital health tools increased as mobile apps became essential for care continuity. The crisis permanently elevated mobile scheduling from convenience to operational necessity.

The android segment is expected to be the largest during the forecast period

The android segment is expected to account for the largest market share during the forecast period due to its widespread adoption, affordability, and compatibility across devices. Developers are prioritizing Android platforms to reach broader demographics in emerging and developed markets. App stores and device manufacturers are supporting healthcare integrations and regulatory compliance. Hospitals and clinics are deploying Android-based solutions for staff and patient interfaces. Localization and device diversity are reinforcing platform dominance.

The telehealth providers segment is expected to have the highest CAGR during the forecast period

Over the forecast period, the telehealth providers segment is predicted to witness the highest growth rate as virtual care becomes mainstream. These platforms are integrating appointment scheduling with video consultations, e-prescriptions, and remote diagnostics. Demand for end-to-end digital care is rising across primary, specialty, and mental health services. Providers are investing in scalable, secure, and user-friendly apps to manage patient engagement. Partnerships with insurers and hospitals are accelerating platform deployment. This segment is redefining care delivery through mobile-first models.

Region with largest share:

During the forecast period, the North America region is expected to hold the largest market share due to its advanced healthcare infrastructure, high smartphone penetration, and regulatory support. The United States and Canada are scaling mobile appointment platforms across hospitals, clinics, and telehealth networks. Investment in digital health, interoperability, and patient engagement tools is driving adoption. Presence of leading app developers and healthcare providers is reinforcing market strength. Reimbursement models and privacy regulations are supporting platform integration. The region remains the benchmark for mobile healthcare innovation.

Region with highest CAGR:

Over the forecast period, the Asia Pacific region is anticipated to exhibit the highest CAGR as mobile access, healthcare demand, and digital literacy expand. Countries like India, China, Indonesia, and Vietnam are scaling doctor appointment apps across urban and semi-rural populations. Government-backed health digitization programs and startup ecosystems are accelerating innovation. Local developers are launching multilingual, low-bandwidth apps tailored to regional needs. Demand for remote care and appointment automation is rising across demographics.

Key players in the market

Some of the key players in Doctor Appointment App Market include Zocdoc, Practo, HealthTap, Doctolib, Amwell, Teladoc Health, MDLIVE, Babylon Health, Ada Health, Lybrate, DocPlanner, Qare, Kry (Livi) and MyChart (Epic Systems).

Key Developments:

In August 2025, HealthTap launched a direct virtual primary care program offering members ongoing access to a primary care doctor of their choosing through video visits and messaging. The program included annual wellness visits, urgent care, and mental health services, leveraging AI tools for enhanced patient intake and care coordination.

In June 2025, Zocdoc entered into a collaboration with Blue Shield of California, a nonprofit health plan. This partnership enabled Blue Shield members to seamlessly schedule in-network, in-person, and virtual care appointments directly through the health plan's online member portal, enhancing the appointment scheduling experience for its members.

App Types Covered:

  • General Physician Booking Apps
  • Specialist Consultation Apps
  • Multi-Specialty Aggregator Platforms
  • Hospital-Branded Appointment Apps
  • Virtual Clinic Apps
  • Other App Types

Platforms Covered:

  • Android
  • iOS
  • Cross-Platform / Hybrid
  • Web-Based Platforms
  • Wearable-Integrated Platforms

Functionalities Covered:

  • Appointment Scheduling & Rescheduling
  • Doctor Discovery & Ratings
  • E-Prescription Access
  • EHR/EMR Integration
  • Payment & Insurance Processing
  • Notifications & Reminders
  • Other Functionalities

Deployment Models Covered:

  • Cloud-Based
  • On-Premise
  • Hybrid Deployment
  • Edge-Enabled Deployment

End Users Covered:

  • Patients & Consumers
  • Hospitals & Clinics
  • Independent Practitioners
  • Telehealth Providers
  • Corporate Health Programs
  • Other End Users

Regions Covered:

  • North America
    • US
    • Canada
    • Mexico
  • Europe
    • Germany
    • UK
    • Italy
    • France
    • Spain
    • Rest of Europe
  • Asia Pacific
    • Japan
    • China
    • India
    • Australia
    • New Zealand
    • South Korea
    • Rest of Asia Pacific
  • South America
    • Argentina
    • Brazil
    • Chile
    • Rest of South America
  • Middle East & Africa
    • Saudi Arabia
    • UAE
    • Qatar
    • South Africa
    • Rest of Middle East & Africa

What our report offers:

  • Market share assessments for the regional and country-level segments
  • Strategic recommendations for the new entrants
  • Covers Market data for the years 2024, 2025, 2026, 2028, and 2032
  • Market Trends (Drivers, Constraints, Opportunities, Threats, Challenges, Investment Opportunities, and recommendations)
  • Strategic recommendations in key business segments based on the market estimations
  • Competitive landscaping mapping the key common trends
  • Company profiling with detailed strategies, financials, and recent developments
  • Supply chain trends mapping the latest technological advancements

Free Customization Offerings:

All the customers of this report will be entitled to receive one of the following free customization options:

  • Company Profiling
    • Comprehensive profiling of additional market players (up to 3)
    • SWOT Analysis of key players (up to 3)
  • Regional Segmentation
    • Market estimations, Forecasts and CAGR of any prominent country as per the client's interest (Note: Depends on feasibility check)
  • Competitive Benchmarking
    • Benchmarking of key players based on product portfolio, geographical presence, and strategic alliances

Table of Contents

1 Executive Summary

2 Preface

  • 2.1 Abstract
  • 2.2 Stake Holders
  • 2.3 Research Scope
  • 2.4 Research Methodology
    • 2.4.1 Data Mining
    • 2.4.2 Data Analysis
    • 2.4.3 Data Validation
    • 2.4.4 Research Approach
  • 2.5 Research Sources
    • 2.5.1 Primary Research Sources
    • 2.5.2 Secondary Research Sources
    • 2.5.3 Assumptions

3 Market Trend Analysis

  • 3.1 Introduction
  • 3.2 Drivers
  • 3.3 Restraints
  • 3.4 Opportunities
  • 3.5 Threats
  • 3.6 End User Analysis
  • 3.7 Emerging Markets
  • 3.8 Impact of Covid-19

4 Porters Five Force Analysis

  • 4.1 Bargaining power of suppliers
  • 4.2 Bargaining power of buyers
  • 4.3 Threat of substitutes
  • 4.4 Threat of new entrants
  • 4.5 Competitive rivalry

5 Global Doctor Appointment App Market, By App Type

  • 5.1 Introduction
  • 5.2 General Physician Booking Apps
  • 5.3 Specialist Consultation Apps
  • 5.4 Multi-Specialty Aggregator Platforms
  • 5.5 Hospital-Branded Appointment Apps
  • 5.6 Virtual Clinic Apps
  • 5.7 Other App Types

6 Global Doctor Appointment App Market, By Platform

  • 6.1 Introduction
  • 6.2 Android
  • 6.3 iOS
  • 6.4 Cross-Platform / Hybrid
  • 6.5 Web-Based Platforms
  • 6.6 Wearable-Integrated Platforms

7 Global Doctor Appointment App Market, By Functionality

  • 7.1 Introduction
  • 7.2 Appointment Scheduling & Rescheduling
  • 7.3 Doctor Discovery & Ratings
  • 7.4 E-Prescription Access
  • 7.5 EHR/EMR Integration
  • 7.6 Payment & Insurance Processing
  • 7.7 Notifications & Reminders
  • 7.8 Other Functionalities

8 Global Doctor Appointment App Market, By Deployment Model

  • 8.1 Introduction
  • 8.2 Cloud-Based
  • 8.3 On-Premise
  • 8.4 Hybrid Deployment
  • 8.5 Edge-Enabled Deployment

9 Global Doctor Appointment App Market, By End User

  • 9.1 Introduction
  • 9.2 Patients & Consumers
  • 9.3 Hospitals & Clinics
  • 9.4 Independent Practitioners
  • 9.5 Telehealth Providers
  • 9.6 Corporate Health Programs
  • 9.7 Other End Users

10 Global Doctor Appointment App Market, By Geography

  • 10.1 Introduction
  • 10.2 North America
    • 10.2.1 US
    • 10.2.2 Canada
    • 10.2.3 Mexico
  • 10.3 Europe
    • 10.3.1 Germany
    • 10.3.2 UK
    • 10.3.3 Italy
    • 10.3.4 France
    • 10.3.5 Spain
    • 10.3.6 Rest of Europe
  • 10.4 Asia Pacific
    • 10.4.1 Japan
    • 10.4.2 China
    • 10.4.3 India
    • 10.4.4 Australia
    • 10.4.5 New Zealand
    • 10.4.6 South Korea
    • 10.4.7 Rest of Asia Pacific
  • 10.5 South America
    • 10.5.1 Argentina
    • 10.5.2 Brazil
    • 10.5.3 Chile
    • 10.5.4 Rest of South America
  • 10.6 Middle East & Africa
    • 10.6.1 Saudi Arabia
    • 10.6.2 UAE
    • 10.6.3 Qatar
    • 10.6.4 South Africa
    • 10.6.5 Rest of Middle East & Africa

11 Key Developments

  • 11.1 Agreements, Partnerships, Collaborations and Joint Ventures
  • 11.2 Acquisitions & Mergers
  • 11.3 New Product Launch
  • 11.4 Expansions
  • 11.5 Other Key Strategies

12 Company Profiling

  • 12.1 Zocdoc
  • 12.2 Practo
  • 12.3 HealthTap
  • 12.4 Doctolib
  • 12.5 Amwell
  • 12.6 Teladoc Health
  • 12.7 MDLIVE
  • 12.8 Babylon Health
  • 12.9 Ada Health
  • 12.10 Lybrate
  • 12.11 DocPlanner
  • 12.12 Qare
  • 12.13 Kry (Livi)
  • 12.14 MyChart (Epic Systems)

List of Tables

  • Table 1 Global Doctor Appointment App Market Outlook, By Region (2024-2032) ($MN)
  • Table 2 Global Doctor Appointment App Market Outlook, By App Type (2024-2032) ($MN)
  • Table 3 Global Doctor Appointment App Market Outlook, By General Physician Booking Apps (2024-2032) ($MN)
  • Table 4 Global Doctor Appointment App Market Outlook, By Specialist Consultation Apps (2024-2032) ($MN)
  • Table 5 Global Doctor Appointment App Market Outlook, By Multi-Specialty Aggregator Platforms (2024-2032) ($MN)
  • Table 6 Global Doctor Appointment App Market Outlook, By Hospital-Branded Appointment Apps (2024-2032) ($MN)
  • Table 7 Global Doctor Appointment App Market Outlook, By Virtual Clinic Apps (2024-2032) ($MN)
  • Table 8 Global Doctor Appointment App Market Outlook, By Other App Types (2024-2032) ($MN)
  • Table 9 Global Doctor Appointment App Market Outlook, By Platform (2024-2032) ($MN)
  • Table 10 Global Doctor Appointment App Market Outlook, By Android (2024-2032) ($MN)
  • Table 11 Global Doctor Appointment App Market Outlook, By iOS (2024-2032) ($MN)
  • Table 12 Global Doctor Appointment App Market Outlook, By Cross-Platform / Hybrid (2024-2032) ($MN)
  • Table 13 Global Doctor Appointment App Market Outlook, By Web-Based Platforms (2024-2032) ($MN)
  • Table 14 Global Doctor Appointment App Market Outlook, By Wearable-Integrated Platforms (2024-2032) ($MN)
  • Table 15 Global Doctor Appointment App Market Outlook, By Functionality (2024-2032) ($MN)
  • Table 16 Global Doctor Appointment App Market Outlook, By Appointment Scheduling & Rescheduling (2024-2032) ($MN)
  • Table 17 Global Doctor Appointment App Market Outlook, By Doctor Discovery & Ratings (2024-2032) ($MN)
  • Table 18 Global Doctor Appointment App Market Outlook, By E-Prescription Access (2024-2032) ($MN)
  • Table 19 Global Doctor Appointment App Market Outlook, By EHR/EMR Integration (2024-2032) ($MN)
  • Table 20 Global Doctor Appointment App Market Outlook, By Payment & Insurance Processing (2024-2032) ($MN)
  • Table 21 Global Doctor Appointment App Market Outlook, By Notifications & Reminders (2024-2032) ($MN)
  • Table 22 Global Doctor Appointment App Market Outlook, By Other Functionalities (2024-2032) ($MN)
  • Table 23 Global Doctor Appointment App Market Outlook, By Deployment Model (2024-2032) ($MN)
  • Table 24 Global Doctor Appointment App Market Outlook, By Cloud-Based (2024-2032) ($MN)
  • Table 25 Global Doctor Appointment App Market Outlook, By On-Premise (2024-2032) ($MN)
  • Table 26 Global Doctor Appointment App Market Outlook, By Hybrid Deployment (2024-2032) ($MN)
  • Table 27 Global Doctor Appointment App Market Outlook, By Edge-Enabled Deployment (2024-2032) ($MN)
  • Table 28 Global Doctor Appointment App Market Outlook, By End User (2024-2032) ($MN)
  • Table 29 Global Doctor Appointment App Market Outlook, By Patients & Consumers (2024-2032) ($MN)
  • Table 30 Global Doctor Appointment App Market Outlook, By Hospitals & Clinics (2024-2032) ($MN)
  • Table 31 Global Doctor Appointment App Market Outlook, By Independent Practitioners (2024-2032) ($MN)
  • Table 32 Global Doctor Appointment App Market Outlook, By Telehealth Providers (2024-2032) ($MN)
  • Table 33 Global Doctor Appointment App Market Outlook, By Corporate Health Programs (2024-2032) ($MN)
  • Table 34 Global Doctor Appointment App Market Outlook, By Other End Users (2024-2032) ($MN)

Note: Tables for North America, Europe, APAC, South America, and Middle East & Africa Regions are also represented in the same manner as above.