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机器人流程自动化 (RPA) 市场预测至 2032 年：按组件、操作类型、部署模式、组织规模、最终用户和地区分類的全球分析

Robotics Process Automation (RPA) Market Forecasts to 2032 - Global Analysis By Component (Software and Services), Operation Type, Deployment Mode, Organization Size, End User and By Geography
出版日期: | 出版商: Stratistics Market Research Consulting | 英文 | 商品交期: 2-3个工作天内

价格

根据 Stratistics MRC 的一项研究，预计到 2025 年，全球机器人流程自动化 (RPA) 市场规模将达到 55.2 亿美元，到 2032 年将达到 778.1 亿美元，预测期内复合年增长率为 45.9%。

机器人流程自动化 (RPA) 指的是旨在自动化执行常规、结构化业务任务的软体机器人。这些数位员工在应用程式中模拟人类行为，执行诸如表单填写、交易处理和资料管理等功能。透过最大限度地减少人工参与重复性任务，RPA 有助于提高生产力、减少错误并确保业务顺畅运作。企业正在利用 RPA 来优化流程、提高准确性并实现工作流程自动化，而无需对系统进行大规模更改。

根据世界银行的报告，截至2020年，银行每年在合规管理营运方面的支出约为2,700亿美元。为了降低这些高昂的合规管理成本，对RPA软体的需求正在显着增长。

更高的扩充性和柔软性

自动化工具使企业能够在不增加人手或人工干预的情况下简化重复性任务。快速扩展机器人的能力有助于企业在瞬息万变的商业环境中保持竞争力。 RPA平台还能轻鬆与现有企业系统集成，实现无缝工作流程扩展。随着数位化工作的日益普及，企业依赖RPA来维持跨职能的柔软性。这种对适应性的日益重视正在显着加速RPA在全球范围内的应用。

熟练的RPA人才短缺

缺乏专业知识往往会导致部署週期延长，并增加对外部服务供应商的依赖。许多组织难以组建能够维护复杂自动化生态系统的内部团队。人工智慧驱动的RPA技术的快速发展进一步扩大了技能差距，并需要持续的培训和认证。配置错误的机器人和管理不善的工作流程经常导致营运效率下降。这种持续的人才短缺持续阻碍RPA解决方案的大规模应用。

混合自动化模型的开发

企业正在采用这些模型来实现基于规则和基于判断的任务自动化。这种演变使组织能够从非结构化资料和复杂的决策流程中挖掘更大的价值。供应商正在发布整合平台，透过认知能力支援端到端自动化。混合配置也有助于提高自动化准确性并扩大应用程式场景的覆盖范围。随着企业推动全企业范围的数位转型，混合自动化正成为关键的成长路径。

安全漏洞和资料风险

安全性低下的机器人程式可能导致未授权存取和资料滥用。自动化规模的扩大扩大了攻击面，增加了资料外洩和基于身分的威胁的风险。在高度自动化的环境中，遵守 GDPR、HIPAA 和印度资料保护与资料保护法 (DPDP Act) 等法规变得更加复杂。凭证管理不善和缺乏审核控制会加剧漏洞。如果没有健全的安全框架，企业将面临巨大的营运和声誉风险。

新冠疫情的影响：

疫情加速了RPA（机器人流程自动化）的普及，因为企业需要在远距办公和劳动力中断的情况下维持生产力。各组织纷纷实现大量工作的自动化，以最大限度地减少对人工流程的依赖。医疗保健、银行和物流业迅速采用RPA来应对激增的工作量。这场危机凸显了自动化在增强韧性、维持业务连续性和最佳化成本方面的价值。此后，适用于远距办公的RPA架构已成为后疫情时代数位化策略的重要组成部分。

预计在预测期内，基于规则的自动化细分市场将占据最大的市场份额。

由于规则型自动化能够在无需认知智慧的情况下，为日常业务流程提供一致的效能，预计在预测期内，规则型自动化将占据最大的市场份额。企业倾向于采用规则型自动化来处理资料输入、发票处理和合规报告等任务。规则型机器人的技术复杂度低，因此无论大中小型企业都能快速采用。这些工具还能最大限度地减少错误，并提高跨部门的营运效率。随着企业对其旧有系统数位化，规则型自动化为可扩展的自动化提供了可靠的基础。

预计在预测期内，医疗和製药业将实现最高的复合年增长率。

由于在满足严格监管标准的同时，对劳动密集型流程自动化的需求日益增长，预计医疗保健和製药业在预测期内将实现最高成长率。该行业面临沉重的行政负担，因此自动化对于减轻工作量和提高服务品质至关重要。 RPA（机器人流程自动化）有助于医疗服务提供者最大限度地减少处理延迟，并改善患者体验。製药公司正在药物警戒、合规性追踪和研究文件等领域受益于自动化。对数位医疗基础设施的不断增加投资正在进一步加速自动化技术的应用。

占比最大的地区：

由于北美拥有先进的技术生态系统和早期数位化应用，预计在预测期内将占据最大的市场份额。该地区汇集了许多主要的RPA供应商、顾问公司和创新中心。银行、保险、零售和医疗保健行业的公司正在积极采用自动化解决方案，而完善的法规结构和强大的网路安全措施也为大规模应用提供了支援。各组织正在大力投资人工智慧赋能的RPA，以变革其后勤部门和麵向客户的业务。

复合年增长率最高的地区：

由于数位化加快和企业自动化倡议不断扩展，预计亚太地区在预测期内将实现最高的复合年增长率。印度、中国、日本和新加坡等国家正加速采用智慧自动化技术。人工智慧、云端运算和IT现代化领域的投资不断增长，正在提升各行业对RPA（机器人流程自动化）的准备程度。中小企业和大型企业都在采用自动化技术来提高生产力并降低成本。政府主导的数位转型计划也进一步推动了市场成长。

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目录

第一章执行摘要

第二章 前言

  • 摘要
  • 相关利益者
  • 调查范围
  • 调查方法
  • 研究材料

第三章 市场趋势分析

  • 司机
  • 抑制因素
  • 机会
  • 威胁
  • 终端用户分析
  • 新兴市场
  • 新冠疫情的影响

第四章 波特五力分析

  • 供应商的议价能力
  • 买方的议价能力
  • 替代品的威胁
  • 新进入者的威胁
  • 竞争对手之间的竞争

5. 全球机器人流程自动化 (RPA) 市场（按组件划分）

  • 软体
    • 独立RPA工具
    • 人工智慧驱动的RPA平台
  • 服务
    • 咨询
    • 介绍
    • 培训支援

6. 全球机器人流程自动化 (RPA) 市场按营运类型划分

  • 基于规则的自动化
  • 基于知识的自动化

7. 全球机器人流程自动化 (RPA) 市场按部署模式划分

  • 本地部署
  • 云端基础的

8. 按组织规模分類的全球机器人流程自动化 (RPA) 市场

  • 大公司
  • 中小企业

9. 全球机器人流程自动化 (RPA) 市场（按最终用户划分）

  • 银行、金融服务和保险（BFSI）
  • 医疗/製药
  • 运输/物流
  • 製造业
  • 能源与公共产业
  • 零售和消费品
  • 政府/国防
  • 资讯科技与通讯

10. 全球机器人流程自动化 (RPA) 市场（按地区划分）

  • 北美洲
    • 美国
    • 加拿大
    • 墨西哥
  • 欧洲
    • 德国
    • 英国
    • 义大利
    • 法国
    • 西班牙
    • 其他欧洲
  • 亚太地区
    • 日本
    • 中国
    • 印度
    • 澳洲
    • 纽西兰
    • 韩国
    • 亚太其他地区
  • 南美洲
    • 阿根廷
    • 巴西
    • 智利
    • 其他南美国家
  • 中东和非洲
    • 沙乌地阿拉伯
    • 阿拉伯聯合大公国
    • 卡达
    • 南非
    • 其他中东和非洲地区

第十一章 重大进展

  • 协议、伙伴关係、合作和合资企业
  • 併购
  • 新产品发布
  • 业务拓展
  • 其他关键策略

第十二章 企业概况

  • UiPath
  • Hyland Software
  • Automation Anywhere
  • Redwood Software
  • Blue Prism
  • ServiceNow
  • Microsoft
  • SAP
  • IBM
  • Kofax
  • Pegasystems
  • Appian
  • NICE Systems
  • EdgeVerve Systems
  • WorkFusion
Product Code: SMRC32678

According to Stratistics MRC, the Global Robotics Process Automation (RPA) Market is accounted for $5.52 billion in 2025 and is expected to reach $77.81 billion by 2032 growing at a CAGR of 45.9% during the forecast period. RPA, or Robotics Process Automation, refers to software bots designed to handle routine and structured business tasks automatically. These digital workers imitate human actions within applications to execute functions like form filling, transaction handling, and data management. By minimizing human involvement in repetitive tasks, RPA boosts productivity, reduces mistakes, and supports smoother operations. Organizations use RPA to optimize processes, improve precision, and automate workflows without requiring major system changes.

According to the World Bank Organization Report, in 2020, banks spent around USD 270 billion yearly on compliance management operations. To reduce such high cost of compliance management, the RPA software demand has increased substantially.

Market Dynamics:

Driver:

Increased scalability & flexibility

Automation tools allow enterprises to streamline repetitive tasks without expanding workforce size or increasing manual intervention. The ability to rapidly scale bots up or down helps companies stays competitive in dynamic business environments. RPA platforms also integrate easily with existing enterprise systems, enabling seamless workflow expansion. As digital operations increase, businesses rely on RPA to maintain flexibility across departments. This rising focus on adaptability is significantly accelerating RPA adoption worldwide.

Restraint:

Lack of skilled RPA talent

Limited expertise often results in slow deployment timelines and increased dependency on external service providers. Many organizations struggle to build in-house teams capable of maintaining complex automation ecosystems. Rapid advancements in AI-driven RPA further widen the skills gap, requiring constant training and certification. Misconfigured bots and poorly managed workflows frequently lead to operational inefficiencies. This ongoing talent deficit continues to hinder the large-scale adoption of RPA solutions.

Opportunity:

Development of hybrid automation models

Enterprises are adopting these models to automate both rule-based and judgment-driven tasks. This evolution is enabling organizations to extract greater value from unstructured data and complex decision-making processes. Vendors are launching integrated platforms that support end-to-end automation through cognitive capabilities. Hybrid setups are also helping businesses achieve higher automation accuracy and broader use-case coverage. As companies aim for enterprise-wide digital transformation, hybrid automation presents a major growth avenue.

Threat:

Security vulnerabilities & data risk

Unsecured bots can create openings for unauthorized access and data misuse. As automation scales, the attack surface expands, increasing the risk of breaches and identity-based threats. Compliance with regulations such as GDPR, HIPAA, and India's DPDP Act becomes more complex in highly automated environments. Poor credential management and lack of audit controls amplify vulnerability levels. Without strong security frameworks, enterprises face substantial operational and reputational dangers.

Covid-19 Impact:

The pandemic accelerated RPA adoption as businesses sought to maintain productivity amid remote work and workforce disruptions. Organizations automated high-volume manual tasks to minimize dependency on human-driven processes. Healthcare, banking, and logistics sectors rapidly implemented RPA to support surge-related workloads. The crisis highlighted the value of automation for resilience, continuity, and cost optimization. Remote-friendly RPA architectures have since become essential components of post-pandemic digital strategies.

The rule-based automation segment is expected to be the largest during the forecast period

The rule-based automation segment is expected to account for the largest market share during the forecast period, due to its ability to deliver consistent performance across routine business processes without requiring cognitive intelligence. Organizations prefer this segment for tasks such as data entry, invoice processing, and compliance reporting. The lower technical complexity associated with rule-based bots supports faster adoption in both large enterprises and SMEs. These tools also ensure minimal errors, enhancing operational efficiency across departments. As companies digitize legacy systems, rule-based automation provides a reliable foundation for scalable automation.

The healthcare & pharmaceuticals segment is expected to have the highest CAGR during the forecast period

Over the forecast period, the healthcare & pharmaceuticals segment is predicted to witness the highest growth rate, due to its rising need to automate labor-intensive processes while meeting stringent regulatory standards. The industry experiences high administrative burden, making automation essential for reducing workload and improving service quality. RPA helps healthcare providers minimize processing delays and enhance patient experience. Pharmaceutical companies benefit from automation in areas such as pharmacovigilance, compliance tracking, and research documentation. Growing investment in digital health infrastructure further accelerates adoption.

Region with largest share:

During the forecast period, the North America region is expected to hold the largest market share, due to its advanced technology ecosystem and early digital adoption. The region hosts leading RPA vendors, consulting firms, and innovation hubs. Enterprises across banking, insurance, retail, and healthcare are aggressively deploying automation solutions. Strong regulatory frameworks and robust cybersecurity practices support large-scale implementations. Organizations are investing heavily in AI-enabled RPA to transform back-office and customer-facing operations.

Region with highest CAGR:

Over the forecast period, the Asia Pacific region is anticipated to exhibit the highest CAGR, owing to rapid digitalization and expanding enterprise automation initiatives. Countries such as India, China, Japan, and Singapore are accelerating their adoption of intelligent automation. Growing investments in AI, cloud computing, and IT modernization are strengthening RPA readiness across industries. SMEs and large corporations alike are embracing automation to enhance productivity and reduce costs. Government-led digital transformation programs are further catalyzing market growth.

Key players in the market

Some of the key players in Robotics Process Automation (RPA) Market include UiPath, Hyland Software, Automation Anywhere, Redwood, Blue Prism, ServiceNo, Microsoft, SAP, IBM, Kofax, Pegasyste, Appian, NICE Syste, EdgeVerve, and WorkFusio.

Key Developments:

In November 2025, IBM and the University of Dayton announced an agreement for the joint research and development of next-generation semiconductor technologies and materials. The collaboration aims to advance critical technologies for the age of AI including AI hardware, advanced packaging, and photonics.

In November 2025, Hyland and Tribun Health, a leader in digital pathology, have joined forces to advance pathology workflows by integrating Tribun Health's advanced platform with Hyland's enterprise imaging solutions. This synergy puts cutting-edge AI and digital technology at the core of diagnostics, enabling pathologists to work faster and smarter.

Components Covered:

  • Software
  • Services

Operation Types Covered:

  • Rule-based automation
  • Knowledge-based automation

Deployment Modes Covered:

  • On-premise
  • Cloud-based

Organization Sizes Covered:

  • Large enterprises
  • Small & medium enterprises (SMEs)

End Users Covered:

  • Banking, Financial Services & Insurance (BFSI)
  • Healthcare & Pharmaceuticals
  • Transportation & Logistics
  • Manufacturing
  • Energy & Utilities
  • Retail & Consumer Goods
  • Government & Defense
  • Information Technology & Telecom

Regions Covered:

  • North America
    • US
    • Canada
    • Mexico
  • Europe
    • Germany
    • UK
    • Italy
    • France
    • Spain
    • Rest of Europe
  • Asia Pacific
    • Japan
    • China
    • India
    • Australia
    • New Zealand
    • South Korea
    • Rest of Asia Pacific
  • South America
    • Argentina
    • Brazil
    • Chile
    • Rest of South America
  • Middle East & Africa
    • Saudi Arabia
    • UAE
    • Qatar
    • South Africa
    • Rest of Middle East & Africa

What our report offers:

  • Market share assessments for the regional and country-level segments
  • Strategic recommendations for the new entrants
  • Covers Market data for the years 2024, 2025, 2026, 2028, and 2032
  • Market Trends (Drivers, Constraints, Opportunities, Threats, Challenges, Investment Opportunities, and recommendations)
  • Strategic recommendations in key business segments based on the market estimations
  • Competitive landscaping mapping the key common trends
  • Company profiling with detailed strategies, financials, and recent developments
  • Supply chain trends mapping the latest technological advancements

Free Customization Offerings:

All the customers of this report will be entitled to receive one of the following free customization options:

  • Company Profiling
    • Comprehensive profiling of additional market players (up to 3)
    • SWOT Analysis of key players (up to 3)
  • Regional Segmentation
    • Market estimations, Forecasts and CAGR of any prominent country as per the client's interest (Note: Depends on feasibility check)
  • Competitive Benchmarking
    • Benchmarking of key players based on product portfolio, geographical presence, and strategic alliances

Table of Contents

1 Executive Summary

2 Preface

  • 2.1 Abstract
  • 2.2 Stake Holders
  • 2.3 Research Scope
  • 2.4 Research Methodology
    • 2.4.1 Data Mining
    • 2.4.2 Data Analysis
    • 2.4.3 Data Validation
    • 2.4.4 Research Approach
  • 2.5 Research Sources
    • 2.5.1 Primary Research Sources
    • 2.5.2 Secondary Research Sources
    • 2.5.3 Assumptions

3 Market Trend Analysis

  • 3.1 Introduction
  • 3.2 Drivers
  • 3.3 Restraints
  • 3.4 Opportunities
  • 3.5 Threats
  • 3.6 End User Analysis
  • 3.7 Emerging Markets
  • 3.8 Impact of Covid-19

4 Porters Five Force Analysis

  • 4.1 Bargaining power of suppliers
  • 4.2 Bargaining power of buyers
  • 4.3 Threat of substitutes
  • 4.4 Threat of new entrants
  • 4.5 Competitive rivalry

5 Global Robotics Process Automation (RPA) Market, By Component

  • 5.1 Introduction
  • 5.2 Software
    • 5.2.1 Standalone RPA Tools
    • 5.2.2 AI-enabled RPA Platforms
  • 5.3 Services
    • 5.3.1 Consulting
    • 5.3.2 Implementation
    • 5.3.3 Training & Support

6 Global Robotics Process Automation (RPA) Market, By Operation Type

  • 6.1 Introduction
  • 6.2 Rule-based automation
  • 6.3 Knowledge-based automation

7 Global Robotics Process Automation (RPA) Market, By Deployment Mode

  • 7.1 Introduction
  • 7.2 On-premise
  • 7.3 Cloud-based

8 Global Robotics Process Automation (RPA) Market, By Organization Size

  • 8.1 Introduction
  • 8.2 Large enterprises
  • 8.3 Small & medium enterprises (SMEs)

9 Global Robotics Process Automation (RPA) Market, By End User

  • 9.1 Introduction
  • 9.2 Banking, Financial Services & Insurance (BFSI)
  • 9.3 Healthcare & Pharmaceuticals
  • 9.4 Transportation & Logistics
  • 9.5 Manufacturing
  • 9.6 Energy & Utilities
  • 9.7 Retail & Consumer Goods
  • 9.8 Government & Defense
  • 9.9 Information Technology & Telecom

10 Global Robotics Process Automation (RPA) Market, By Geography

  • 10.1 Introduction
  • 10.2 North America
    • 10.2.1 US
    • 10.2.2 Canada
    • 10.2.3 Mexico
  • 10.3 Europe
    • 10.3.1 Germany
    • 10.3.2 UK
    • 10.3.3 Italy
    • 10.3.4 France
    • 10.3.5 Spain
    • 10.3.6 Rest of Europe
  • 10.4 Asia Pacific
    • 10.4.1 Japan
    • 10.4.2 China
    • 10.4.3 India
    • 10.4.4 Australia
    • 10.4.5 New Zealand
    • 10.4.6 South Korea
    • 10.4.7 Rest of Asia Pacific
  • 10.5 South America
    • 10.5.1 Argentina
    • 10.5.2 Brazil
    • 10.5.3 Chile
    • 10.5.4 Rest of South America
  • 10.6 Middle East & Africa
    • 10.6.1 Saudi Arabia
    • 10.6.2 UAE
    • 10.6.3 Qatar
    • 10.6.4 South Africa
    • 10.6.5 Rest of Middle East & Africa

11 Key Developments

  • 11.1 Agreements, Partnerships, Collaborations and Joint Ventures
  • 11.2 Acquisitions & Mergers
  • 11.3 New Product Launch
  • 11.4 Expansions
  • 11.5 Other Key Strategies

12 Company Profiling

  • 12.1 UiPath
  • 12.2 Hyland Software
  • 12.3 Automation Anywhere
  • 12.4 Redwood Software
  • 12.5 Blue Prism
  • 12.6 ServiceNow
  • 12.7 Microsoft
  • 12.8 SAP
  • 12.9 IBM
  • 12.10 Kofax
  • 12.11 Pegasystems
  • 12.12 Appian
  • 12.13 NICE Systems
  • 12.14 EdgeVerve Systems
  • 12.15 WorkFusion

List of Tables

  • Table 1 Global Robotics Process Automation (RPA) Market Outlook, By Region (2024-2032) ($MN)
  • Table 2 Global Robotics Process Automation (RPA) Market Outlook, By Component (2024-2032) ($MN)
  • Table 3 Global Robotics Process Automation (RPA) Market Outlook, By Software (2024-2032) ($MN)
  • Table 4 Global Robotics Process Automation (RPA) Market Outlook, By Standalone RPA Tools (2024-2032) ($MN)
  • Table 5 Global Robotics Process Automation (RPA) Market Outlook, By AI-enabled RPA Platforms (2024-2032) ($MN)
  • Table 6 Global Robotics Process Automation (RPA) Market Outlook, By Services (2024-2032) ($MN)
  • Table 7 Global Robotics Process Automation (RPA) Market Outlook, By Consulting (2024-2032) ($MN)
  • Table 8 Global Robotics Process Automation (RPA) Market Outlook, By Implementation (2024-2032) ($MN)
  • Table 9 Global Robotics Process Automation (RPA) Market Outlook, By Training & Support (2024-2032) ($MN)
  • Table 10 Global Robotics Process Automation (RPA) Market Outlook, By Operation Type (2024-2032) ($MN)
  • Table 11 Global Robotics Process Automation (RPA) Market Outlook, By Rule-based automation (2024-2032) ($MN)
  • Table 12 Global Robotics Process Automation (RPA) Market Outlook, By Knowledge-based automation (2024-2032) ($MN)
  • Table 13 Global Robotics Process Automation (RPA) Market Outlook, By Deployment Mode (2024-2032) ($MN)
  • Table 14 Global Robotics Process Automation (RPA) Market Outlook, By On-premise (2024-2032) ($MN)
  • Table 15 Global Robotics Process Automation (RPA) Market Outlook, By Cloud-based (2024-2032) ($MN)
  • Table 16 Global Robotics Process Automation (RPA) Market Outlook, By Organization Size (2024-2032) ($MN)
  • Table 17 Global Robotics Process Automation (RPA) Market Outlook, By Large enterprises (2024-2032) ($MN)
  • Table 18 Global Robotics Process Automation (RPA) Market Outlook, By Small & medium enterprises (SMEs) (2024-2032) ($MN)
  • Table 19 Global Robotics Process Automation (RPA) Market Outlook, By End User (2024-2032) ($MN)
  • Table 20 Global Robotics Process Automation (RPA) Market Outlook, By Banking, Financial Services & Insurance (BFSI) (2024-2032) ($MN)
  • Table 21 Global Robotics Process Automation (RPA) Market Outlook, By Healthcare & Pharmaceuticals (2024-2032) ($MN)
  • Table 22 Global Robotics Process Automation (RPA) Market Outlook, By Transportation & Logistics (2024-2032) ($MN)
  • Table 23 Global Robotics Process Automation (RPA) Market Outlook, By Manufacturing (2024-2032) ($MN)
  • Table 24 Global Robotics Process Automation (RPA) Market Outlook, By Energy & Utilities (2024-2032) ($MN)
  • Table 25 Global Robotics Process Automation (RPA) Market Outlook, By Retail & Consumer Goods (2024-2032) ($MN)
  • Table 26 Global Robotics Process Automation (RPA) Market Outlook, By Government & Defense (2024-2032) ($MN)
  • Table 27 Global Robotics Process Automation (RPA) Market Outlook, By Information Technology & Telecom (2024-2032) ($MN)

Note: Tables for North America, Europe, APAC, South America, and Middle East & Africa Regions are also represented in the same manner as above.