2025 年聊天机器人全球市场报告

预计未来几年聊天机器人市场将呈指数级增长。到 2029 年，这一数字将成长至 295 亿美元，复合年增长率为 30.0%。预测期内的成长可归因于个人化和用户环境、产业专用的聊天机器人、与业务应用程式的整合、人力资源和招聘中的聊天机器人以及加强的安全措施。预测期内的关键趋势包括人工智慧和机器学习的日益普及、全通路聊天机器人部署、基于语音的聊天机器人和对话式介面、增强的个人化和用户情境感知、道德人工智慧和负责任的聊天机器人实践，以及与虚拟助理和智慧设备的整合。

预计未来几年智慧型手机用户数量的增加将推动聊天机器人市场的成长。智慧型手机是一种连接到行动电话网路的电子设备。聊天机器人可以透过网站、讯息应用程式和行动应用程式使用自然语言与用户交谈。在行动装置上，聊天机器人提供虚拟援助来满足各种使用者需求。例如，2024年3月，美国搜寻引擎优化（SEO）培训和部落格公司Backlinko LLC报告称，到2024年，将有48.8亿人拥有智慧型手机，比上一年增加6.35亿。就这样，智慧型手机的普及正在刺激聊天机器人市场的扩张。

电子商务的兴起预计将推动聊天机器人市场未来的成长。电子商务是指透过互联网购买和销售商品和服务。电子商务企业正在使用聊天机器人处理有关产品资讯、订单状态和交付的常见查询和问题，为客户提供全天候客户支援。例如，2023年8月，根据美国政府机构美国人口普查局的数据，2023年第二季电子商务估计值成长7.5%（或1.4%），而整体零售额与2022年第二季相比成长0.6%（或0.4%）。 2023 年第二季所有销售额的 15.4% 是透过网路商店完成的。因此，电子商务的兴起正在推动聊天机器人市场的成长。

目录

第一章执行摘要

第二章 市场特征

第三章 市场趋势与策略

第四章 市场 - 宏观经济情景，包括利率、通膨、地缘政治、新冠疫情和復苏对市场的影响

第五章 全球成长分析与策略分析框架

• 全球聊天机器人市场的 PESTEL 分析（政治、社会、技术、环境、法律因素、驱动因素、限制因素）
• 最终用途产业分析
• 全球聊天机器人市场成长率分析
• 全球聊天机器人市场表现：规模与成长，2019 年至 2024 年
• 全球聊天机器人市场预测：规模与成长，2024-2029 年，2034 年
• 全球聊天机器人总潜在市场 (TAM)

第六章 市场细分

• 全球聊天机器人市场类型、表现及预测，2019-2024、2024-2029、2034
• 文字
• 声音的
• 杂交种
• 全球聊天机器人市场（按组件、效能和预测），2019-2024 年、2024-2029 年、2034 年
• 解决方案
• 服务
• 全球聊天机器人市场（按平台、效能和预测），2019-2024 年、2024-2029 年、2034 年
• 独立
• 基于网路
• 基于 Messenger 或第三方
• 全球聊天机器人市场部署、效能与预测，2019-2024 年、2024-2029 年、2034 年
• 本地
• 云
• 全球聊天机器人市场：按类型、表现和预测的文本细分，2019-2024 年、2024-2029 年、2034 年
• 基于规则的聊天机器人
• 基于人工智慧的聊天机器人
• 全球聊天机器人市场：按类型、表现和预测的语音细分，2019-2024 年、2024-2029 年、2034 年
• 语音助理
• IVR系统
• 全球聊天机器人市场：按类型、性能和预测的混合细分市场，2019-2024 年、2024-2029 年、2034 年
• 结合文字和语音的介面
• 多通路聊天机器人

第七章 区域和国家分析

• 全球聊天机器人市场：按地区、表现和预测，2019-2024 年、2024-2029 年、2034 年
• 全球聊天机器人市场：按国家、表现和预测，2019-2024 年、2024-2029 年、2034 年

第八章 亚太市场

第九章：中国市场

第十章 印度市场

第十一章 日本市场

第十二章 澳洲市场

第十三章 印尼市场

第十四章 韩国市场

第十五章 西欧市场

第十六章英国市场

第 17 章 德国市场

第 18 章 法国市场

第 19 章：义大利市场

第 20 章：西班牙市场

第21章 东欧市场

第22章 俄罗斯市场

第23章 北美市场

第24章美国市场

第 25 章：加拿大市场

第26章 南美洲市场

第 27 章：巴西市场

第28章 中东市场

第 29 章：非洲市场

第 30 章竞争格局与公司概况

• 聊天机器人市场：竞争格局
• 聊天机器人市场：公司简介
  • International Business Machines Corporation（IBM）Overview, Products and Services, Strategy and Financial Analysis
  • Microsoft Corporation Overview, Products and Services, Strategy and Financial Analysis
  • Google LLC Overview, Products and Services, Strategy and Financial Analysis
  • Amazon Web Services Inc. Overview, Products and Services, Strategy and Financial Analysis
  • Nuance Communications Inc. Overview, Products and Services, Strategy and Financial Analysis

第31章 其他大型创新企业

• Creative Virtual Ltd.
• Artificial Solutions International AB
• Inbenta Holdings Inc.
• Next IT Corporation
• Aivo Inc.
• Conversica Inc.
• LiveChat Software SA
• Gupshup Technology（India）Pvt. Ltd.
• Contus Tech.（Contus）
• SmartBots LLC
• Yellow Messenger Pte. Ltd.
• Kevit Technologies Pvt. Ltd.
• eGain Corporation
• Helpshift Technologies Pvt. Ltd.
• Oracle Corporation

第 32 章 全球竞争基准化分析与仪錶板

第33章 重大併购

第 34 章 近期市场趋势

第 35 章 高市场潜力国家、细分市场与策略

• 2029 年聊天机器人市场 - 提供最多新机会的国家
• 2029 年聊天机器人市场 - 提供最新兴机会的细分市场
• 聊天机器人市场 2029-成长策略
  • 基于市场趋势的策略
  • 竞争对手的策略

第 36 章 附录

A chatbot is a computer program that simulates and interprets written or spoken human dialogue, allowing users to interact with digital gadgets in the same way they would interact with actual people. It can range from simple one-line programs that respond to a simple question to sophisticated digital assistants that learn and adapt as they collect and process data to create increasingly personalized experiences.

The main types of chatbots are text, voice, and hybrid. Text bots are defined as software tools that can perform conversational and automated tasks. They help companies engage with their customers through sending automated texts and replies based on specific triggers and keywords in the customer's response. The different components include solutions and services, and involve various platforms such as standalone, web-based, messenger-based/third party, which are deployed on-premise or cloud. It is employed in BFSI, healthcare, IT and telecommunication, retail, travel and hospitality, and other end-users.

The chatbot market research report is one of a series of new reports from The Business Research Company that provides chatbot market statistics, including chatbot industry global market size, regional shares, competitors with a chatbot market share, detailed chatbot market segments, market trends and opportunities, and any further data you may need to thrive in the chatbot industry. This chatbot market research report delivers a complete perspective of everything you need, with an in-depth analysis of the current and future scenarios of the industry.

The chatbot market size has grown exponentially in recent years. It will grow from $8.27 billion in 2024 to $10.32 billion in 2025 at a compound annual growth rate (CAGR) of 24.8%. The growth in the historic period can be attributed to cost efficiency in customer service, advancements in natural language processing, e-commerce and product recommendations, enhanced customer engagement, travel assistance and booking.

The chatbot market size is expected to see exponential growth in the next few years. It will grow to $29.5 billion in 2029 at a compound annual growth rate (CAGR) of 30.0%. The growth in the forecast period can be attributed to personalization and user context, industry-specific chatbots, integration with business applications, chatbots in HR and recruitment, enhanced security measures. Major trends in the forecast period include increased adoption of ai and machine learning, omni-channel chatbot deployment, voice-based chatbots and conversational interfaces, enhanced personalization and user context awareness, ethical ai and responsible chatbot practices, integration with virtual assistants and smart devices.

The increasing number of smartphone users is anticipated to drive the growth of the chatbot market in the coming years. A smartphone is an electronic device that connects to a cellular network. Chatbots can engage in natural language conversations with users through websites, messaging applications, or mobile apps. On mobile devices, chatbots offer virtual assistance to address various user needs. For example, in March 2024, Backlinko LLC, a U.S.-based search engine optimization (SEO) training and blogging company, reported that 4.88 billion people owned a smartphone in 2024, an increase of 635 million from the previous year. Thus, the growing adoption of smartphones is fueling the expansion of the chatbot market.

Rising e-commerce is expected to propel the growth of the chatbot market going forward. E-commerce refers to the buying and selling of goods and services over the internet. E-commerce businesses use chatbots to provide 24/7 customer support for customers by responding to common queries and issues about product information, order status, and shipping. For instance, in August 2023, according to the United States Census Bureau, a US-based government agency, compared to the second quarter of 2022, the estimate for e-commerce in the second quarter of 2023 climbed by 7. 5% (or 1. 4%), while overall retail sales rose by 0. 6% (or 0. 4%). 15. 4% of all sales in the second quarter of 2023 were made through online stores. Therefore, rising e-commerce is driving the growth of the chatbot market.

Leading companies in the chatbot market are concentrating on developing advanced technological solutions, including AI-powered shopping assistant chatbots, to enhance customer engagement, streamline the shopping experience, and offer personalized recommendations. An AI-powered shopping assistant chatbot is an automated digital tool that utilizes artificial intelligence to interact with customers during the online shopping process. For example, in August 2024, Amazon, a U.S.-based e-commerce company, launched its AI-powered shopping assistant, Rufus, in India after its initial debut in the U.S. earlier that year. Rufus is designed to help users by providing product recommendations, answering shopping-related questions, and facilitating product comparisons. The assistant can be accessed through the Amazon mobile app, appearing as an icon in the bottom right corner. The AI chatbot is trained on Amazon's extensive product catalog and web information, allowing it to generate tailored responses and suggestions based on user inquiries.

Major companies operating in the chatbot market are adopting a strategic partnership to expand offerings. Strategic partnerships refer to a process in which companies leverage each other's strengths and resources to achieve mutual benefits and success. For instance, in February 2023, DRUID, a Romania-based conversational AI platform, partnered with ROBOYO, a US-based hyperautomation professional services company. Through this partnership, the two businesses will be able to provide automation transformation projects that add value for a variety of sectors. ROBOYO's comprehensive automation technology portfolio and consulting capabilities, as well as DRUID's conversational AI technology layer, will be fully used.

In April 2022, Laiye, a China-based intelligent automation software provider, acquired Mindsay for an undisclosed amount. This acquisition gives Laiye powerful, low-code, and no-code technology to automate customer service and back-office processes. Mindsay is a France-based customer service automation startup operating in the chatbox market.

Major companies operating in the chatbot market include International Business Machines Corporation (IBM), Microsoft Corporation, Google LLC, Amazon Web Services Inc., Nuance Communications Inc., Creative Virtual Ltd., Artificial Solutions International AB, Inbenta Holdings Inc., Next IT Corporation, Aivo Inc., Conversica Inc., LiveChat Software S. A., Gupshup Technology (India) Pvt. Ltd., Contus Tech. (Contus), SmartBots LLC, Yellow Messenger Pte. Ltd., Kevit Technologies Pvt. Ltd., eGain Corporation, Helpshift Technologies Pvt. Ltd., Oracle Corporation, ServiceNow Inc., Personetics Technologies Ltd., MindMeld Inc., CogniCor Technologies S. L., PositiveNaick Analytics Pvt. Ltd., Pypestream Inc., Acuvate Software Pvt. Ltd., Botsify Inc., Astute Solutions LLC, Haptik Inc.

North America was the largest region in the chatbot market in 2024. Asia-Pacific is expected to be the fastest-growing region in the forecast period. The regions covered in the chatbot market report are Asia-Pacific, Western Europe, Eastern Europe, North America, South America, Middle East, Africa

The countries covered in the chatbot market report are Australia, Brazil, China, France, Germany, India, Indonesia, Japan, Russia, South Korea, UK, USA, Italy, Canada, Spain.

The chatbot market includes revenues earned by entities by providing menu/button-based chatbots, linguistic based (rule-based chatbots), keyword recognition-based chatbots, machine learning chatbots, the hybrid model, voice bots, appointment scheduling or booking chatbots, and customer support chatbots. The market value includes the value of related goods sold by the service provider or included within the service offering. Only goods and services traded between entities or sold to end consumers are included.

The market value is defined as the revenues that enterprises gain from the sale of goods and/or services within the specified market and geography through sales, grants, or donations in terms of the currency (in USD, unless otherwise specified).

The revenues for a specified geography are consumption values that are revenues generated by organizations in the specified geography within the market, irrespective of where they are produced. It does not include revenues from resales along the supply chain, either further along the supply chain or as part of other products.

Chatbot Global Market Report 2025 from The Business Research Company provides strategists, marketers and senior management with the critical information they need to assess the market.

This report focuses on chatbot market which is experiencing strong growth. The report gives a guide to the trends which will be shaping the market over the next ten years and beyond.

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Where is the largest and fastest growing market for chatbot ? How does the market relate to the overall economy, demography and other similar markets? What forces will shape the market going forward? The chatbot market global report from the Business Research Company answers all these questions and many more.

The report covers market characteristics, size and growth, segmentation, regional and country breakdowns, competitive landscape, market shares, trends and strategies for this market. It traces the market's historic and forecast market growth by geography.

• The market characteristics section of the report defines and explains the market.
• The market size section gives the market size ($b) covering both the historic growth of the market, and forecasting its development.
• The forecasts are made after considering the major factors currently impacting the market. These include:

The forecasts are made after considering the major factors currently impacting the market. These include the Russia-Ukraine war, rising inflation, higher interest rates, and the legacy of the COVID-19 pandemic.

• Market segmentations break down the market into sub markets.
• The regional and country breakdowns section gives an analysis of the market in each geography and the size of the market by geography and compares their historic and forecast growth. It covers the growth trajectory of COVID-19 for all regions, key developed countries and major emerging markets.
• The competitive landscape chapter gives a description of the competitive nature of the market, market shares, and a description of the leading companies. Key financial deals which have shaped the market in recent years are identified.
• The trends and strategies section analyses the shape of the market as it emerges from the crisis and suggests how companies can grow as the market recovers.

Scope

• Markets Covered:1) By Type: Text; Voice; Hybrid
• 2) By Component: Solution; Services
• 3) By Platform: Standalone; Web-Based; Messenger-Based or Third Party
• 4) By Deployment: On-Premise; Cloud
• Subsegments:
• 1) By Text: Rule-Based Chatbots; AI-Based Chatbots
• 2) By Voice: Voice Assistants; IVR Systems
• 3) By Hybrid: Combined Text And Voice Interfaces; Multi-Channel Chatbots
• Companies Mentioned: International Business Machines Corporation (IBM); Microsoft Corporation; Google LLC; Amazon Web Services Inc.; Nuance Communications Inc.
• Countries: Australia; Brazil; China; France; Germany; India; Indonesia; Japan; Russia; South Korea; UK; USA; Canada; Italy; Spain
• Regions: Asia-Pacific; Western Europe; Eastern Europe; North America; South America; Middle East; Africa
• Time series: Five years historic and ten years forecast.
• Data: Ratios of market size and growth to related markets, GDP proportions, expenditure per capita,
• Data segmentations: country and regional historic and forecast data, market share of competitors, market segments.
• Sourcing and Referencing: Data and analysis throughout the report is sourced using end notes.
• Delivery format: PDF, Word and Excel Data Dashboard.

Table of Contents

1. Executive Summary

2. Chatbot Market Characteristics

3. Chatbot Market Trends And Strategies

4. Chatbot Market - Macro Economic Scenario Including The Impact Of Interest Rates, Inflation, Geopolitics And Covid And Recovery On The Market

5. Global Chatbot Growth Analysis And Strategic Analysis Framework

• 5.1. Global Chatbot PESTEL Analysis (Political, Social, Technological, Environmental and Legal Factors, Drivers and Restraints)
• 5.2. Analysis Of End Use Industries
• 5.3. Global Chatbot Market Growth Rate Analysis
• 5.4. Global Chatbot Historic Market Size and Growth, 2019 - 2024, Value ($ Billion)
• 5.5. Global Chatbot Forecast Market Size and Growth, 2024 - 2029, 2034F, Value ($ Billion)
• 5.6. Global Chatbot Total Addressable Market (TAM)

6. Chatbot Market Segmentation

• 6.1. Global Chatbot Market, Segmentation By Type, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
• Text
• Voice
• Hybrid
• 6.2. Global Chatbot Market, Segmentation By Component, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
• Solution
• Services
• 6.3. Global Chatbot Market, Segmentation By Platform, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
• Standalone
• Web-Based
• Messenger-Based or Third Party
• 6.4. Global Chatbot Market, Segmentation By Deployment, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
• On-Premise
• Cloud
• 6.5. Global Chatbot Market, Sub-Segmentation Of Text, By Type, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
• Rule-Based Chatbots
• AI-Based Chatbots
• 6.6. Global Chatbot Market, Sub-Segmentation Of Voice, By Type, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
• Voice Assistants
• IVR Systems
• 6.7. Global Chatbot Market, Sub-Segmentation Of Hybrid, By Type, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
• Combined Text And Voice Interfaces
• Multi-Channel Chatbots

7. Chatbot Market Regional And Country Analysis

• 7.1. Global Chatbot Market, Split By Region, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
• 7.2. Global Chatbot Market, Split By Country, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion

8. Asia-Pacific Chatbot Market

• 8.1. Asia-Pacific Chatbot Market Overview
• Region Information, Market Information, Background Information, Government Initiatives, Regulations, Regulatory Bodies, Major Associations, Taxes Levied, Corporate Tax Structure, Investments, Major Companies
• 8.2. Asia-Pacific Chatbot Market, Segmentation By Type, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
• 8.3. Asia-Pacific Chatbot Market, Segmentation By Component, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
• 8.4. Asia-Pacific Chatbot Market, Segmentation By Platform, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion

9. China Chatbot Market

• 9.1. China Chatbot Market Overview
• 9.2. China Chatbot Market, Segmentation By Type, Historic and Forecast, 2019-2024, 2024-2029F, 2034F,$ Billion
• 9.3. China Chatbot Market, Segmentation By Component, Historic and Forecast, 2019-2024, 2024-2029F, 2034F,$ Billion
• 9.4. China Chatbot Market, Segmentation By Platform, Historic and Forecast, 2019-2024, 2024-2029F, 2034F,$ Billion

10. India Chatbot Market

• 10.1. India Chatbot Market, Segmentation By Type, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
• 10.2. India Chatbot Market, Segmentation By Component, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
• 10.3. India Chatbot Market, Segmentation By Platform, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion

11. Japan Chatbot Market

• 11.1. Japan Chatbot Market Overview
• 11.2. Japan Chatbot Market, Segmentation By Type, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
• 11.3. Japan Chatbot Market, Segmentation By Component, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
• 11.4. Japan Chatbot Market, Segmentation By Platform, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion

12. Australia Chatbot Market

• 12.1. Australia Chatbot Market, Segmentation By Type, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
• 12.2. Australia Chatbot Market, Segmentation By Component, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
• 12.3. Australia Chatbot Market, Segmentation By Platform, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion

13. Indonesia Chatbot Market

• 13.1. Indonesia Chatbot Market, Segmentation By Type, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
• 13.2. Indonesia Chatbot Market, Segmentation By Component, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
• 13.3. Indonesia Chatbot Market, Segmentation By Platform, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion

14. South Korea Chatbot Market

• 14.1. South Korea Chatbot Market Overview
• 14.2. South Korea Chatbot Market, Segmentation By Type, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
• 14.3. South Korea Chatbot Market, Segmentation By Component, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
• 14.4. South Korea Chatbot Market, Segmentation By Platform, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion

15. Western Europe Chatbot Market

• 15.1. Western Europe Chatbot Market Overview
• 15.2. Western Europe Chatbot Market, Segmentation By Type, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
• 15.3. Western Europe Chatbot Market, Segmentation By Component, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
• 15.4. Western Europe Chatbot Market, Segmentation By Platform, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion

16. UK Chatbot Market

• 16.1. UK Chatbot Market, Segmentation By Type, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
• 16.2. UK Chatbot Market, Segmentation By Component, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
• 16.3. UK Chatbot Market, Segmentation By Platform, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion

17. Germany Chatbot Market

• 17.1. Germany Chatbot Market, Segmentation By Type, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
• 17.2. Germany Chatbot Market, Segmentation By Component, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
• 17.3. Germany Chatbot Market, Segmentation By Platform, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion

18. France Chatbot Market

• 18.1. France Chatbot Market, Segmentation By Type, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
• 18.2. France Chatbot Market, Segmentation By Component, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
• 18.3. France Chatbot Market, Segmentation By Platform, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion

19. Italy Chatbot Market

• 19.1. Italy Chatbot Market, Segmentation By Type, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
• 19.2. Italy Chatbot Market, Segmentation By Component, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
• 19.3. Italy Chatbot Market, Segmentation By Platform, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion

20. Spain Chatbot Market

• 20.1. Spain Chatbot Market, Segmentation By Type, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
• 20.2. Spain Chatbot Market, Segmentation By Component, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
• 20.3. Spain Chatbot Market, Segmentation By Platform, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion

21. Eastern Europe Chatbot Market

• 21.1. Eastern Europe Chatbot Market Overview
• 21.2. Eastern Europe Chatbot Market, Segmentation By Type, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
• 21.3. Eastern Europe Chatbot Market, Segmentation By Component, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
• 21.4. Eastern Europe Chatbot Market, Segmentation By Platform, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion

22. Russia Chatbot Market

• 22.1. Russia Chatbot Market, Segmentation By Type, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
• 22.2. Russia Chatbot Market, Segmentation By Component, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
• 22.3. Russia Chatbot Market, Segmentation By Platform, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion

23. North America Chatbot Market

• 23.1. North America Chatbot Market Overview
• 23.2. North America Chatbot Market, Segmentation By Type, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
• 23.3. North America Chatbot Market, Segmentation By Component, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
• 23.4. North America Chatbot Market, Segmentation By Platform, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion

24. USA Chatbot Market

• 24.1. USA Chatbot Market Overview
• 24.2. USA Chatbot Market, Segmentation By Type, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
• 24.3. USA Chatbot Market, Segmentation By Component, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
• 24.4. USA Chatbot Market, Segmentation By Platform, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion

25. Canada Chatbot Market

• 25.1. Canada Chatbot Market Overview
• 25.2. Canada Chatbot Market, Segmentation By Type, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
• 25.3. Canada Chatbot Market, Segmentation By Component, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
• 25.4. Canada Chatbot Market, Segmentation By Platform, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion

26. South America Chatbot Market

• 26.1. South America Chatbot Market Overview
• 26.2. South America Chatbot Market, Segmentation By Type, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
• 26.3. South America Chatbot Market, Segmentation By Component, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
• 26.4. South America Chatbot Market, Segmentation By Platform, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion

27. Brazil Chatbot Market

• 27.1. Brazil Chatbot Market, Segmentation By Type, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
• 27.2. Brazil Chatbot Market, Segmentation By Component, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
• 27.3. Brazil Chatbot Market, Segmentation By Platform, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion

28. Middle East Chatbot Market

• 28.1. Middle East Chatbot Market Overview
• 28.2. Middle East Chatbot Market, Segmentation By Type, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
• 28.3. Middle East Chatbot Market, Segmentation By Component, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
• 28.4. Middle East Chatbot Market, Segmentation By Platform, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion

29. Africa Chatbot Market

• 29.1. Africa Chatbot Market Overview
• 29.2. Africa Chatbot Market, Segmentation By Type, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
• 29.3. Africa Chatbot Market, Segmentation By Component, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
• 29.4. Africa Chatbot Market, Segmentation By Platform, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion

30. Chatbot Market Competitive Landscape And Company Profiles

• 30.1. Chatbot Market Competitive Landscape
• 30.2. Chatbot Market Company Profiles
  • 30.2.1. International Business Machines Corporation (IBM) Overview, Products and Services, Strategy and Financial Analysis
  • 30.2.2. Microsoft Corporation Overview, Products and Services, Strategy and Financial Analysis
  • 30.2.3. Google LLC Overview, Products and Services, Strategy and Financial Analysis
  • 30.2.4. Amazon Web Services Inc. Overview, Products and Services, Strategy and Financial Analysis
  • 30.2.5. Nuance Communications Inc. Overview, Products and Services, Strategy and Financial Analysis

31. Chatbot Market Other Major And Innovative Companies

• 31.1. Creative Virtual Ltd.
• 31.2. Artificial Solutions International AB
• 31.3. Inbenta Holdings Inc.
• 31.4. Next IT Corporation
• 31.5. Aivo Inc.
• 31.6. Conversica Inc.
• 31.7. LiveChat Software S. A.
• 31.8. Gupshup Technology (India) Pvt. Ltd.
• 31.9. Contus Tech. (Contus)
• 31.10. SmartBots LLC
• 31.11. Yellow Messenger Pte. Ltd.
• 31.12. Kevit Technologies Pvt. Ltd.
• 31.13. eGain Corporation
• 31.14. Helpshift Technologies Pvt. Ltd.
• 31.15. Oracle Corporation

32. Global Chatbot Market Competitive Benchmarking And Dashboard

33. Key Mergers And Acquisitions In The Chatbot Market

34. Recent Developments In The Chatbot Market

35. Chatbot Market High Potential Countries, Segments and Strategies

• 35.1 Chatbot Market In 2029 - Countries Offering Most New Opportunities
• 35.2 Chatbot Market In 2029 - Segments Offering Most New Opportunities
• 35.3 Chatbot Market In 2029 - Growth Strategies
  • 35.3.1 Market Trend Based Strategies
  • 35.3.2 Competitor Strategies

36. Appendix

• 36.1. Abbreviations
• 36.2. Currencies
• 36.3. Historic And Forecast Inflation Rates
• 36.4. Research Inquiries
• 36.5. The Business Research Company
• 36.6. Copyright And Disclaimer