查看购物车
  • Traditional Chinese
  • English
  • Japanese
封面
市场调查报告书
商品编码
1686464

2025年客户服务生成式人工智慧全球市场报告

Generative AI In Customer Services Global Market Report 2025
出版日期: | 出版商: The Business Research Company | 英文 200 Pages | 商品交期: 2-10个工作天内

价格
简介目录

预计未来几年客户服务领域生成式人工智慧的市场规模将呈指数级增长。到 2029 年，这一数字将成长至 17.6 亿美元，复合年增长率为 27.9%。预测期内的成长可归因于与物联网设备的整合、不断增长的多语言支援、对道德人工智慧的关注、扩增实境(AR) 的整合以及对情绪智商的重视。预测期内的关键趋势包括人工智慧建议的扩展、人工智慧虚拟助理的兴起、对情感参与的更多关注、与社交媒体平台的整合以及人工智慧情绪分析的采用。

旅游和酒店业在客户服务中越来越多地使用人工智慧，预计将推动生成性人工智慧在客户服务市场的扩张。旅游和酒店业包括与旅行、旅游、住宿、食品、娱乐和休閒相关的业务和服务。人工智慧正在改变旅游业的客户服务，为旅行者提供个人化、高效且易于访问的帮助，改善旅行者体验并推动旅游公司的业务成长。例如，2024 年 8 月，专门寻找远端全球人才的德国招聘和人事公司 Wifi Talents 强调，人工智慧正在成为酒店业的重要参与者，预计到 2025 年，85% 的客户互动将由人工智慧聊天机器人处理。预计到 2023 年，该领域的全球人工智慧市场规模将达到 18 亿美元。因此，旅游和酒店业在客户服务中越来越多地使用人工智慧，正在推动生成性人工智慧在客户服务市场的成长。

生成式人工智慧客户服务市场的领先公司正专注于开拓自动化技术，以改变客户互动并简化服务业务。这些创新透过自动产生客製化回应、利用预测分析和推动智慧决策流程来提高应对力、个人化和业务效率。例如，美国客户服务自动化公司 Ada 于 2023 年 4 月推出了一款生成式人工智慧主导的客户服务套件，旨在透过在通讯和语音等各种管道上提供个人化和直观的互动来改善客户体验。

目录

第一章执行摘要

第二章 市场特征

第三章 市场趋势与策略

第四章 市场－宏观经济情景，包括利率、通膨、地缘政治、新冠疫情、以及復苏对市场的影响

第五章 全球成长分析与策略分析框架

  • 全球客户服务中的生成人工智慧 PESTEL 分析（政治、社会、技术、环境、法律因素、驱动因素、限制因素）
  • 最终用途产业分析
  • 全球客户服务市场中的生成式人工智慧：成长率分析
  • 全球客户服务产生人工智慧市场表现：规模与成长，2019-2024
  • 全球客户服务产生式人工智慧市场预测：规模与成长，2024-2029 年，2034 年
  • 全球客户服务中的生成式人工智慧总可寻址市场 (TAM)

第六章市场区隔

  • 全球客户服务市场中的生成式人工智慧：按部署、效能和预测，2019-2024 年、2024-2029 年、2034 年
  • 云端基础
  • 本地
  • 杂交种
  • 全球客户服务市场产生人工智慧的应用、效能与预测（2019-2024 年、2024-2029 年及 2034 年）
  • 聊天机器人
  • 虚拟助手
  • 个性化推荐
  • 情绪分析
  • 其他用途
  • 全球客户服务市场中的生成式人工智慧：按产业垂直、绩效及预测，2019-2024 年、2024-2029 年、2034 年
  • 零售
  • 银行金融服务和保险（BFSI）
  • 资讯科技（IT）和通讯
  • 旅游与饭店
  • 卫生保健
  • 其他行业
  • 全球客户服务市场中的生成式人工智慧，按云端基础的类型细分，效能和预测，2019-2024 年、2024-2029 年、2034 年
  • 公共云端
  • 私有云端
  • 多重云端
  • 全球客户服务市场在地生成人工智慧细分市场（按类型、实际和预测），2019-2024 年、2024-2029 年、2034 年
  • 单一企业部署
  • 多企业部署
  • 全球客户服务市场中的生成式人工智慧、混合细分、按类型、效能和预测，2019-2024 年、2024-2029 年、2034 年
  • 云端整合本地解决方案
  • 多重云端混合模式
  • 整合云端和本地解决方案

第七章 区域和国家分析

  • 全球客户服务市场中的生成式人工智慧：按地区、表现和预测，2019-2024 年、2024-2029 年、2034 年
  • 全球客户服务市场中的生成式人工智慧：按国家/地区、表现和预测，2019-2024 年、2024-2029 年、2034 年

第八章 亚太市场

第九章：中国市场

第十章 印度市场

第十一章 日本市场

第十二章 澳洲市场

第十三章 印尼市场

第十四章 韩国市场

第十五章 西欧市场

第十六章英国市场

第十七章 德国市场

第十八章 法国市场

第十九章：义大利市场

第20章：西班牙市场

第21章 东欧市场

第22章 俄罗斯市场

第23章 北美市场

第24章美国市场

第25章：加拿大市场

第26章 南美洲市场

第27章：巴西市场

第28章 中东市场

第29章：非洲市场

第30章竞争格局与公司概况

  • 客户服务中的生成式人工智慧：竞争格局
  • 客户服务市场中的生成式人工智慧：公司简介
    • Amazon.com Inc. Overview, Products and Services, Strategy and Financial Analysis
    • Alphabet Inc. Overview, Products and Services, Strategy and Financial Analysis
    • Microsoft Corporation Overview, Products and Services, Strategy and Financial Analysis
    • International Business Machines Corporation Overview, Products and Services, Strategy and Financial Analysis
    • Oracle Corporation Overview, Products and Services, Strategy and Financial Analysis

第31章 其他大型创新企业

  • SAP SE
  • salesforce.com inc.
  • Twilio Inc.
  • Nuance Communications Inc.
  • Zendesk Inc.
  • Verint Systems Inc.
  • LivePerson Inc.
  • Intercom Inc.
  • Adastra Corporation
  • Boost.ai AS
  • Haptik Inc.
  • Helpshift Inc.
  • Rasa Technologies Inc.
  • Cognigy Inc.
  • DigitalGenius Corporation

第 32 章全球市场竞争基准化分析与仪表板

第33章 重大併购

第34章近期市场趋势

第 35 章 高市场潜力国家、细分市场与策略

  • 2029年客户服务市场中的生成式人工智慧：提供新机会的国家
  • 2029 年客户服务市场中的生成式人工智慧：细分领域将带来新机会
  • 2029年客户服务市场中的生成式人工智慧：成长策略
    • 基于市场趋势的策略
    • 竞争对手的策略

第36章 附录

简介目录
Product Code: r28152

Generative AI in customer services involves artificial intelligence technologies designed to autonomously produce responses that closely mimic human interaction in addressing customer inquiries or problems. These systems leverage natural language processing and machine learning to comprehend inquiries and generate responses that are both relevant and contextually appropriate, thereby improving the efficiency and scalability of customer service functions.

The primary forms of generative AI utilized in customer services include cloud-based, on-premise, and hybrid models. Cloud-based generative AI operates on servers hosted remotely, using AI algorithms to autonomously generate responses, recommendations, or solutions to customer inquiries, thereby streamlining support operations and enhancing customer satisfaction. This technology is applied across various functionalities such as chatbots, virtual assistants, personalized recommendations, and sentiment analysis. It serves multiple sectors, including banking, financial services, and insurance (BFSI), information technology (IT) and telecommunications, travel and hospitality, healthcare, among others.

The generative AI in customer services research report is one of a series of new reports from The Business Research Company that provides generative AI in customer services market statistics, including the generative AI in customer services industry's global market size, regional shares, competitors with a generative AI in customer services market share, detailed generative AI in customer services market segments, market trends and opportunities, and any further data you may need to thrive in the generative AI in customer services industry. This generative AI in customer services market research report delivers a complete perspective of everything you need, with an in-depth analysis of the current and future scenarios of the industry.

The generative AI in customer services market size has grown exponentially in recent years. It will grow from $0.51 billion in 2024 to $0.66 billion in 2025 at a compound annual growth rate (CAGR) of 28.2%. The growth in the historic period can be attributed to emergence of chatbots, advancements in natural language processing, rising volume of customer data, and focus on customer experience.

The generative AI in customer services market size is expected to see exponential growth in the next few years. It will grow to $1.76 billion in 2029 at a compound annual growth rate (CAGR) of 27.9%. The growth in the forecast period can be attributed to integration with IoT devices, expansion of multilingual support, emphasis on ethical AI, augmented reality (AR) integration, focus on emotional intelligence. Major trends in the forecast period include expansion of AI-powered recommendations, rise of AI-powered virtual assistants, increased focus on emotional engagement, integration with social media platforms, and adoption of AI-powered sentiment analysis.

The growing use of AI in customer services within the travel and hospitality sector is expected to drive the expansion of generative AI in the customer services market. The travel and hospitality sector includes businesses and services related to travel, tourism, lodging, dining, entertainment, and recreation. AI is transforming customer services in the travel and tourism industry by offering personalized, efficient, and easily accessible assistance to travelers, thereby enhancing their experience and fostering business growth for travel companies. For example, in August 2024, Wifi Talents, a Germany-based recruitment and staffing agency specializing in sourcing remote global talent, highlighted that AI is becoming a key player in the hotel industry, with 85% of customer interactions anticipated to be handled by AI chatbots by 2025. The global market for AI in this sector is projected to reach $1.8 billion by 2023. Thus, the increasing use of AI in customer services within the travel and hospitality industry is driving the growth of generative AI in the customer services market.

Leading enterprises in the generative AI customer services market are focusing on pioneering automation technologies to transform customer interactions and streamline service operations. These innovations promote enhanced responsiveness, personalization, and operational efficiency by automatically generating tailored responses, utilizing predictive analytics, and facilitating intelligent decision-making processes. For example, in April 2023, Ada, a customer service automation company based in the US, introduced a generative AI-driven customer service suite designed to improve customer experiences by providing personalized and intuitive interactions through various channels, including messaging and voice.

In June 2023, Ramp, a finance automation platform provider in the US, acquired Cohere.io, an AI-powered customer support platform company, for an undisclosed sum. This acquisition aims to bolster Ramp's automation capabilities, particularly by leveraging large language models to automate a substantial volume of customer support ticket responses, enhancing overall service efficiency.

Major companies operating in the generative ai in customer services market are Amazon.com Inc., Alphabet Inc., Microsoft Corporation, International Business Machines Corporation, Oracle Corporation, SAP SE, salesforce.com inc., Twilio Inc., Nuance Communications Inc., Zendesk Inc., Verint Systems Inc., LivePerson Inc., Intercom Inc., Adastra Corporation, Boost.ai AS, Haptik Inc., Helpshift Inc., Rasa Technologies Inc., Cognigy Inc., DigitalGenius Corporation, SmartAction LLC, Solvvy Inc., ObserveAI Inc., Pypestream Inc., Inbenta Technologies Inc.

North America was the largest region in the generative AI in customer services market in 2024. Asia-Pacific is expected to be the fastest-growing region in the forecast period. The regions covered in the generative ai in customer services market report are Asia-Pacific, Western Europe, Eastern Europe, North America, South America, Middle East, Africa.

The countries covered in the generative ai in customer services market report are Australia, Brazil, China, France, Germany, India, Indonesia, Japan, Russia, South Korea, UK, USA, Canada, Italy, Spain.

The generative AI in customer services market consists of revenues earned by entities by providing services such as automated responses, personalized recommendations, language translation, sentiment analysis, content generation, and fraud detection. The market value includes the value of related goods sold by the service provider or included within the service offering. The generative AI in customer services market also includes sales of personalization platforms, predictive analytics tools, sales enablement software, sentiment analysis tools, and dynamic pricing solutions. Values in this market are 'factory gate' values, that is the value of goods sold by the manufacturers or creators of the goods, whether to other entities (including downstream manufacturers, wholesalers, distributors and retailers) or directly to end customers. The value of goods in this market includes related services sold by the creators of the goods.

The market value is defined as the revenues that enterprises gain from the sale of goods and/or services within the specified market and geography through sales, grants, or donations in terms of the currency (in USD, unless otherwise specified).

The revenues for a specified geography are consumption values that are revenues generated by organizations in the specified geography within the market, irrespective of where they are produced. It does not include revenues from resales along the supply chain, either further along the supply chain or as part of other products.

Generative AI In Customer Services Global Market Report 2025 from The Business Research Company provides strategists, marketers and senior management with the critical information they need to assess the market.

This report focuses on generative ai in customer services market which is experiencing strong growth. The report gives a guide to the trends which will be shaping the market over the next ten years and beyond.

Reasons to Purchase

  • Gain a truly global perspective with the most comprehensive report available on this market covering 15 geographies.
  • Assess the impact of key macro factors such as conflict, pandemic and recovery, inflation and interest rate environment and the 2nd Trump presidency.
  • Create regional and country strategies on the basis of local data and analysis.
  • Identify growth segments for investment.
  • Outperform competitors using forecast data and the drivers and trends shaping the market.
  • Understand customers based on the latest market shares.
  • Benchmark performance against key competitors.
  • Suitable for supporting your internal and external presentations with reliable high quality data and analysis
  • Report will be updated with the latest data and delivered to you within 2-3 working days of order along with an Excel data sheet for easy data extraction and analysis.
  • All data from the report will also be delivered in an excel dashboard format.

Where is the largest and fastest growing market for generative ai in customer services ? How does the market relate to the overall economy, demography and other similar markets? What forces will shape the market going forward? The generative ai in customer services market global report from the Business Research Company answers all these questions and many more.

The report covers market characteristics, size and growth, segmentation, regional and country breakdowns, competitive landscape, market shares, trends and strategies for this market. It traces the market's historic and forecast market growth by geography.

  • The market characteristics section of the report defines and explains the market.
  • The market size section gives the market size ($b) covering both the historic growth of the market, and forecasting its development.
  • The forecasts are made after considering the major factors currently impacting the market. These include:

The forecasts are made after considering the major factors currently impacting the market. These include the Russia-Ukraine war, rising inflation, higher interest rates, and the legacy of the COVID-19 pandemic.

  • Market segmentations break down the market into sub markets.
  • The regional and country breakdowns section gives an analysis of the market in each geography and the size of the market by geography and compares their historic and forecast growth. It covers the growth trajectory of COVID-19 for all regions, key developed countries and major emerging markets.
  • The competitive landscape chapter gives a description of the competitive nature of the market, market shares, and a description of the leading companies. Key financial deals which have shaped the market in recent years are identified.
  • The trends and strategies section analyses the shape of the market as it emerges from the crisis and suggests how companies can grow as the market recovers.

Scope

  • Markets Covered:1) By Deployment: Cloud Based; On Premise; Hybrid
  • 2) By Application: Chatbot; Virtual Assistants; Personalized Recommendations; Sentiment Analysis; Other Applications
  • 3) By Industry: Retail; Banking Financial Services And Insurance (BFSI); Information Technology (IT) And Telecommunications; Travel And Hospitality; Healthcare; Other Industries
  • Subsegments:
  • 1) By Cloud-Based: Public Cloud; Private Cloud; Multi-Cloud
  • 2) By On-Premise: Single Enterprise Deployment; Multi-Enterprise Deployment
  • 3) By Hybrid: Cloud-Integrated On-Premise Solutions; Multi-Cloud Hybrid Models; Cloud And On-Premise Integration Solutions
  • Companies Mentioned: Amazon.com Inc.; Alphabet Inc.; Microsoft Corporation; International Business Machines Corporation; Oracle Corporation
  • Countries: Australia; Brazil; China; France; Germany; India; Indonesia; Japan; Russia; South Korea; UK; USA; Canada; Italy; Spain
  • Regions: Asia-Pacific; Western Europe; Eastern Europe; North America; South America; Middle East; Africa
  • Time series: Five years historic and ten years forecast.
  • Data: Ratios of market size and growth to related markets, GDP proportions, expenditure per capita,
  • Data segmentations: country and regional historic and forecast data, market share of competitors, market segments.
  • Sourcing and Referencing: Data and analysis throughout the report is sourced using end notes.
  • Delivery format: PDF, Word and Excel Data Dashboard.

Table of Contents

1. Executive Summary

2. Generative AI In Customer Services Market Characteristics

3. Generative AI In Customer Services Market Trends And Strategies

4. Generative AI In Customer Services Market - Macro Economic Scenario Including The Impact Of Interest Rates, Inflation, Geopolitics, Covid And Recovery On The Market

5. Global Generative AI In Customer Services Growth Analysis And Strategic Analysis Framework

  • 5.1. Global Generative AI In Customer Services PESTEL Analysis (Political, Social, Technological, Environmental and Legal Factors, Drivers and Restraints)
  • 5.2. Analysis Of End Use Industries
  • 5.3. Global Generative AI In Customer Services Market Growth Rate Analysis
  • 5.4. Global Generative AI In Customer Services Historic Market Size and Growth, 2019 - 2024, Value ($ Billion)
  • 5.5. Global Generative AI In Customer Services Forecast Market Size and Growth, 2024 - 2029, 2034F, Value ($ Billion)
  • 5.6. Global Generative AI In Customer Services Total Addressable Market (TAM)

6. Generative AI In Customer Services Market Segmentation

  • 6.1. Global Generative AI In Customer Services Market, Segmentation By Deployment, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
  • Cloud Based
  • On Premise
  • Hybrid
  • 6.2. Global Generative AI In Customer Services Market, Segmentation By Application, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
  • Chatbot
  • Virtual Assistants
  • Personalized Recommendations
  • Sentiment Analysis
  • Other Applications
  • 6.3. Global Generative AI In Customer Services Market, Segmentation By Industry, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
  • Retail
  • Banking Financial Services And Insurance (BFSI)
  • Information Technology (IT) And Telecommunications
  • Travel And Hospitality
  • Healthcare
  • Other Industries
  • 6.4. Global Generative AI In Customer Services Market, Sub-Segmentation Of Cloud-Based, By Type, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
  • Public Cloud
  • Private Cloud
  • Multi-Cloud
  • 6.5. Global Generative AI In Customer Services Market, Sub-Segmentation Of On-Premise, By Type, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
  • Single Enterprise Deployment
  • Multi-Enterprise Deployment
  • 6.6. Global Generative AI In Customer Services Market, Sub-Segmentation Of Hybrid, By Type, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
  • Cloud-Integrated On-Premise Solutions
  • Multi-Cloud Hybrid Models
  • Cloud And On-Premise Integration Solutions

7. Generative AI In Customer Services Market Regional And Country Analysis

  • 7.1. Global Generative AI In Customer Services Market, Split By Region, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
  • 7.2. Global Generative AI In Customer Services Market, Split By Country, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion

8. Asia-Pacific Generative AI In Customer Services Market

  • 8.1. Asia-Pacific Generative AI In Customer Services Market Overview
  • Region Information, Market Information, Background Information, Government Initiatives, Regulations, Regulatory Bodies, Major Associations, Taxes Levied, Corporate Tax Structure, Investments, Major Companies
  • 8.2. Asia-Pacific Generative AI In Customer Services Market, Segmentation By Deployment, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
  • 8.3. Asia-Pacific Generative AI In Customer Services Market, Segmentation By Application, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
  • 8.4. Asia-Pacific Generative AI In Customer Services Market, Segmentation By Industry, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion

9. China Generative AI In Customer Services Market

  • 9.1. China Generative AI In Customer Services Market Overview
  • 9.2. China Generative AI In Customer Services Market, Segmentation By Deployment, Historic and Forecast, 2019-2024, 2024-2029F, 2034F,$ Billion
  • 9.3. China Generative AI In Customer Services Market, Segmentation By Application, Historic and Forecast, 2019-2024, 2024-2029F, 2034F,$ Billion
  • 9.4. China Generative AI In Customer Services Market, Segmentation By Industry, Historic and Forecast, 2019-2024, 2024-2029F, 2034F,$ Billion

10. India Generative AI In Customer Services Market

  • 10.1. India Generative AI In Customer Services Market, Segmentation By Deployment, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
  • 10.2. India Generative AI In Customer Services Market, Segmentation By Application, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
  • 10.3. India Generative AI In Customer Services Market, Segmentation By Industry, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion

11. Japan Generative AI In Customer Services Market

  • 11.1. Japan Generative AI In Customer Services Market Overview
  • 11.2. Japan Generative AI In Customer Services Market, Segmentation By Deployment, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
  • 11.3. Japan Generative AI In Customer Services Market, Segmentation By Application, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
  • 11.4. Japan Generative AI In Customer Services Market, Segmentation By Industry, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion

12. Australia Generative AI In Customer Services Market

  • 12.1. Australia Generative AI In Customer Services Market, Segmentation By Deployment, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
  • 12.2. Australia Generative AI In Customer Services Market, Segmentation By Application, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
  • 12.3. Australia Generative AI In Customer Services Market, Segmentation By Industry, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion

13. Indonesia Generative AI In Customer Services Market

  • 13.1. Indonesia Generative AI In Customer Services Market, Segmentation By Deployment, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
  • 13.2. Indonesia Generative AI In Customer Services Market, Segmentation By Application, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
  • 13.3. Indonesia Generative AI In Customer Services Market, Segmentation By Industry, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion

14. South Korea Generative AI In Customer Services Market

  • 14.1. South Korea Generative AI In Customer Services Market Overview
  • 14.2. South Korea Generative AI In Customer Services Market, Segmentation By Deployment, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
  • 14.3. South Korea Generative AI In Customer Services Market, Segmentation By Application, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
  • 14.4. South Korea Generative AI In Customer Services Market, Segmentation By Industry, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion

15. Western Europe Generative AI In Customer Services Market

  • 15.1. Western Europe Generative AI In Customer Services Market Overview
  • 15.2. Western Europe Generative AI In Customer Services Market, Segmentation By Deployment, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
  • 15.3. Western Europe Generative AI In Customer Services Market, Segmentation By Application, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
  • 15.4. Western Europe Generative AI In Customer Services Market, Segmentation By Industry, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion

16. UK Generative AI In Customer Services Market

  • 16.1. UK Generative AI In Customer Services Market, Segmentation By Deployment, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
  • 16.2. UK Generative AI In Customer Services Market, Segmentation By Application, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
  • 16.3. UK Generative AI In Customer Services Market, Segmentation By Industry, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion

17. Germany Generative AI In Customer Services Market

  • 17.1. Germany Generative AI In Customer Services Market, Segmentation By Deployment, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
  • 17.2. Germany Generative AI In Customer Services Market, Segmentation By Application, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
  • 17.3. Germany Generative AI In Customer Services Market, Segmentation By Industry, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion

18. France Generative AI In Customer Services Market

  • 18.1. France Generative AI In Customer Services Market, Segmentation By Deployment, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
  • 18.2. France Generative AI In Customer Services Market, Segmentation By Application, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
  • 18.3. France Generative AI In Customer Services Market, Segmentation By Industry, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion

19. Italy Generative AI In Customer Services Market

  • 19.1. Italy Generative AI In Customer Services Market, Segmentation By Deployment, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
  • 19.2. Italy Generative AI In Customer Services Market, Segmentation By Application, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
  • 19.3. Italy Generative AI In Customer Services Market, Segmentation By Industry, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion

20. Spain Generative AI In Customer Services Market

  • 20.1. Spain Generative AI In Customer Services Market, Segmentation By Deployment, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
  • 20.2. Spain Generative AI In Customer Services Market, Segmentation By Application, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
  • 20.3. Spain Generative AI In Customer Services Market, Segmentation By Industry, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion

21. Eastern Europe Generative AI In Customer Services Market

  • 21.1. Eastern Europe Generative AI In Customer Services Market Overview
  • 21.2. Eastern Europe Generative AI In Customer Services Market, Segmentation By Deployment, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
  • 21.3. Eastern Europe Generative AI In Customer Services Market, Segmentation By Application, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
  • 21.4. Eastern Europe Generative AI In Customer Services Market, Segmentation By Industry, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion

22. Russia Generative AI In Customer Services Market

  • 22.1. Russia Generative AI In Customer Services Market, Segmentation By Deployment, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
  • 22.2. Russia Generative AI In Customer Services Market, Segmentation By Application, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
  • 22.3. Russia Generative AI In Customer Services Market, Segmentation By Industry, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion

23. North America Generative AI In Customer Services Market

  • 23.1. North America Generative AI In Customer Services Market Overview
  • 23.2. North America Generative AI In Customer Services Market, Segmentation By Deployment, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
  • 23.3. North America Generative AI In Customer Services Market, Segmentation By Application, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
  • 23.4. North America Generative AI In Customer Services Market, Segmentation By Industry, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion

24. USA Generative AI In Customer Services Market

  • 24.1. USA Generative AI In Customer Services Market Overview
  • 24.2. USA Generative AI In Customer Services Market, Segmentation By Deployment, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
  • 24.3. USA Generative AI In Customer Services Market, Segmentation By Application, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
  • 24.4. USA Generative AI In Customer Services Market, Segmentation By Industry, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion

25. Canada Generative AI In Customer Services Market

  • 25.1. Canada Generative AI In Customer Services Market Overview
  • 25.2. Canada Generative AI In Customer Services Market, Segmentation By Deployment, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
  • 25.3. Canada Generative AI In Customer Services Market, Segmentation By Application, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
  • 25.4. Canada Generative AI In Customer Services Market, Segmentation By Industry, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion

26. South America Generative AI In Customer Services Market

  • 26.1. South America Generative AI In Customer Services Market Overview
  • 26.2. South America Generative AI In Customer Services Market, Segmentation By Deployment, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
  • 26.3. South America Generative AI In Customer Services Market, Segmentation By Application, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
  • 26.4. South America Generative AI In Customer Services Market, Segmentation By Industry, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion

27. Brazil Generative AI In Customer Services Market

  • 27.1. Brazil Generative AI In Customer Services Market, Segmentation By Deployment, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
  • 27.2. Brazil Generative AI In Customer Services Market, Segmentation By Application, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
  • 27.3. Brazil Generative AI In Customer Services Market, Segmentation By Industry, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion

28. Middle East Generative AI In Customer Services Market

  • 28.1. Middle East Generative AI In Customer Services Market Overview
  • 28.2. Middle East Generative AI In Customer Services Market, Segmentation By Deployment, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
  • 28.3. Middle East Generative AI In Customer Services Market, Segmentation By Application, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
  • 28.4. Middle East Generative AI In Customer Services Market, Segmentation By Industry, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion

29. Africa Generative AI In Customer Services Market

  • 29.1. Africa Generative AI In Customer Services Market Overview
  • 29.2. Africa Generative AI In Customer Services Market, Segmentation By Deployment, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
  • 29.3. Africa Generative AI In Customer Services Market, Segmentation By Application, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
  • 29.4. Africa Generative AI In Customer Services Market, Segmentation By Industry, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion

30. Generative AI In Customer Services Market Competitive Landscape And Company Profiles

  • 30.1. Generative AI In Customer Services Market Competitive Landscape
  • 30.2. Generative AI In Customer Services Market Company Profiles
    • 30.2.1. Amazon.com Inc. Overview, Products and Services, Strategy and Financial Analysis
    • 30.2.2. Alphabet Inc. Overview, Products and Services, Strategy and Financial Analysis
    • 30.2.3. Microsoft Corporation Overview, Products and Services, Strategy and Financial Analysis
    • 30.2.4. International Business Machines Corporation Overview, Products and Services, Strategy and Financial Analysis
    • 30.2.5. Oracle Corporation Overview, Products and Services, Strategy and Financial Analysis

31. Generative AI In Customer Services Market Other Major And Innovative Companies

  • 31.1. SAP SE
  • 31.2. salesforce.com inc.
  • 31.3. Twilio Inc.
  • 31.4. Nuance Communications Inc.
  • 31.5. Zendesk Inc.
  • 31.6. Verint Systems Inc.
  • 31.7. LivePerson Inc.
  • 31.8. Intercom Inc.
  • 31.9. Adastra Corporation
  • 31.10. Boost.ai AS
  • 31.11. Haptik Inc.
  • 31.12. Helpshift Inc.
  • 31.13. Rasa Technologies Inc.
  • 31.14. Cognigy Inc.
  • 31.15. DigitalGenius Corporation

32. Global Generative AI In Customer Services Market Competitive Benchmarking And Dashboard

33. Key Mergers And Acquisitions In The Generative AI In Customer Services Market

34. Recent Developments In The Generative AI In Customer Services Market

35. Generative AI In Customer Services Market High Potential Countries, Segments and Strategies

  • 35.1 Generative AI In Customer Services Market In 2029 - Countries Offering Most New Opportunities
  • 35.2 Generative AI In Customer Services Market In 2029 - Segments Offering Most New Opportunities
  • 35.3 Generative AI In Customer Services Market In 2029 - Growth Strategies
    • 35.3.1 Market Trend Based Strategies
    • 35.3.2 Competitor Strategies

36. Appendix

  • 36.1. Abbreviations
  • 36.2. Currencies
  • 36.3. Historic And Forecast Inflation Rates
  • 36.4. Research Inquiries
  • 36.5. The Business Research Company
  • 36.6. Copyright And Disclaimer