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市场调查报告书
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1703150

2025年云端IT服务管理（ITSM）全球市场报告

Cloud IT Service Management (ITSM) Global Market Report 2025
出版日期: | 出版商: The Business Research Company | 英文 200 Pages | 商品交期: 2-10个工作天内

价格
简介目录

预计未来几年云端IT服务管理（ITSM）市场规模将快速成长。到 2029 年，这一数字将成长至 200.2 亿美元，复合年增长率为 16.8%。预测期内的成长归因于向远端工作的转变日益增加、IT 行业对云端服务的需求不断增长、业务流程对自动化服务的需求不断增长、自带设备 (BYOD) 概念的兴起以及对高效 IT 运营的需求不断增加。预测期内的关键趋势包括跨行业采用云端技术、 IT基础设施的发展和各运营商的投资、ITSM 解决方案中人工智慧 (AI) 的采用以及对云端 IT 服务管理软体解决方案的需求。

远距工作的日益增长预计将推动云端 IT 服务管理 (ITSM) 市场的扩张。远距工作是指员工使用笔记型电脑、智慧型手机和视讯会议工具等技术在传统办公环境之外进行业务的系统。远距办公的兴起是由技术进步、人们对工作与生活平衡的态度转变以及全球疫情等多种因素共同推动的，这些因素加速了灵活工作安排的采用。云端 IT 服务管理提供工具和技术，以确保顺利运作、提高安全性并为远端工作人员提供更好的使用者体验。例如，2023年2月，英国非部级部门国家统计局报告称，2022年9月至2023年1月期间，英国有16%的人在家工作，28%的人采用在家工作和办公室混合办公的方式。这导致了远端工作的转变，从而促进了云端 IT 服务管理 (ITSM) 市场的成长。

云端 ITSM 领域的主要企业正在积极开发 AI主导的资料平台，以优化资源配置并改善客户体验。这些平台整合了人工智慧和机器学习技术，以提高IT服务管理流程的效率、准确性和有效性。例如，2023年5月，IBM宣布推出Watsonx，这是一个云端基础的平台，旨在帮助企业实现端到端的AI功能，包括AI开发、资料管理和管治。这些努力反映了业界对利用人工智慧推动 IT 服务管理创新和效率的更广泛关注。

目录

第一章执行摘要

第二章 市场特征

第三章 市场趋势与策略

第四章 市场－宏观经济情景，包括利率、通膨、地缘政治、新冠疫情、经济復苏对市场的影响

第五章 全球成长分析与策略分析框架

  • 全球云端IT服务管理（ITSM）PESTEL分析（政治、社会、技术、环境、法律因素、驱动因素与限制因素）
  • 最终用途产业分析
  • 全球云端IT服务管理（ITSM）市场：成长率分析
  • 全球云端 IT 服务管理 (ITSM) 市场表现：规模与成长，2019-2024 年
  • 全球云端 IT 服务管理 (ITSM) 市场预测：规模与成长，2024-2029 年，2034 年预测
  • 全球云端 IT 服务管理 (ITSM) 总目标市场 (TAM)

第六章市场区隔

  • 全球云端 IT 服务管理 (ITSM) 市场（按元件、效能和预测），2019-2024 年、2024-2029 年、2034 年
  • 解决方案
  • 服务
  • 全球云端 IT 服务管理 (ITSM) 市场部署、绩效及预测（2019-2024 年、2024-2029 年及 2034 年）
  • 公共云端
  • 私有云端
  • 混合云端
  • 全球云端 IT 服务管理 (ITSM) 市场（按组织规模、绩效和预测），2019-2024 年、2024-2029 年、2034 年
  • 中小型企业
  • 大型企业
  • 全球云端 IT 服务管理 (ITSM) 市场的应用、效能和预测（2019-2024 年、2024-2029 年及 2034 年）
  • 配置管理
  • 绩效管理
  • 网管
  • 资料库管理系统
  • 其他用途
  • 全球云端 IT 服务管理 (ITSM) 市场（依最终用户垂直领域、绩效及预测），2019-2024 年、2024-2029 年、2034 年
  • 银行、金融服务和保险
  • 资讯科技和通讯
  • 零售
  • 卫生保健
  • 其他最终用户产业
  • 全球云端 IT 服务管理 (ITSM) 市场区隔（按解决方案、类型、效能和预测），2019-2024 年、2024-2029 年、2034 年
  • 云端基础的ITSM软体
  • IT资产管理（ITAM）解决方案
  • 事件管理解决方案
  • 问题管理解决方案
  • 变更管理解决方案
  • 服务请求管理解决方案
  • 服务台解决方案
  • 配置管理资料库（CMDB）解决方案
  • 自助服务或入口网站解决方案
  • 自动化和编配解决方案
  • 全球云端 IT 服务管理 (ITSM) 市场，按服务类型、绩效和预测细分，2019-2024 年、2024-2029 年、2034 年
  • 咨询服务
  • 实施和整合服务
  • 支援和维护服务
  • 託管服务
  • 培训和教育服务

第七章 区域和国家分析

  • 全球云端 IT 服务管理 (ITSM) 市场：按地区、绩效及预测，2019-2024 年、2024-2029 年、2034 年
  • 全球云端 IT 服务管理 (ITSM) 市场：按国家/地区、绩效及预测，2019-2024 年、2024-2029 年、2034 年

第八章 亚太市场

第九章：中国市场

第十章 印度市场

第十一章 日本市场

第十二章 澳洲市场

第十三章 印尼市场

第十四章 韩国市场

第十五章 西欧市场

第十六章英国市场

第十七章 德国市场

第十八章 法国市场

第十九章：义大利市场

第20章：西班牙市场

第21章 东欧市场

第22章 俄罗斯市场

第23章 北美市场

第24章美国市场

第25章：加拿大市场

第26章 南美洲市场

第27章：巴西市场

第28章 中东市场

第29章：非洲市场

第30章竞争格局与公司概况

  • 云端IT服务管理（ITSM）市场：竞争格局
  • 云端IT服务管理（ITSM）市场：公司简介
    • Amazon.com Inc. Overview, Products and Services, Strategy and Financial Analysis
    • International Business Machines Corporation Overview, Products and Services, Strategy and Financial Analysis
    • Broadcom Inc. Overview, Products and Services, Strategy and Financial Analysis
    • Hewlett Packard Enterprise Company Overview, Products and Services, Strategy and Financial Analysis
    • Salesforce Inc. Overview, Products and Services, Strategy and Financial Analysis

第31章 其他大型创新企业

  • ServiceNow Inc.
  • OpenText Corp.
  • Splunk Inc.
  • Citrix Systems Inc.
  • Atlassian
  • Micro Focus International PLC
  • BMC Software Inc.
  • Zendesk Inc.
  • Ivanti Inc.
  • ManageEngine
  • Zoho Corporation Pvt. Ltd.
  • Cherwell Software LLC
  • Freshworks Inc.
  • Icertis Inc.
  • EasyVista Inc.

第 32 章全球市场竞争基准化分析与仪表板

第33章 重大併购

第34章近期市场趋势

第 35 章 高市场潜力国家、细分市场与策略

  • 2029 年云端 IT 服务管理 (ITSM) 市场：提供新机会的国家
  • 2029 年云端 IT 服务管理 (ITSM) 市场：细分市场带来新机会
  • 2029 年云端 IT 服务管理 (ITSM) 市场：成长策略
    • 基于市场趋势的策略
    • 竞争对手的策略

第36章 附录

简介目录
Product Code: r29810

Cloud IT service management (ITSM) involves utilizing cloud-based solutions and tools to implement and oversee IT service delivery. It encompasses all aspects of designing, creating, delivering, supporting, and managing the lifecycle of IT services. These solutions offer on-demand self-service, resource pooling, and measured service.

The primary components of cloud ITSM consist of solutions and services. Cloud ITSM solutions are software platforms delivered via the cloud, facilitating comprehensive IT service management for organizations. These solutions are deployed through public, private, and hybrid clouds, catering to businesses of various sizes, including small and medium enterprises (SMEs) and large enterprises. They find application in configuration management, performance management, network management, database management systems, and other areas, serving diverse end-users such as banking, financial services, and insurance, information technology and telecommunication, retail, healthcare, and others.

The cloud IT service management (ITSM) market research report is one of a series of new reports from The Business Research Company that provides cloud IT service management (ITSM) statistics, including cloud IT service management (ITSM) global market size, regional shares, competitors with a cloud IT service management (ITSM) share, detailed cloud IT service management (ITSM) market segments, market trends and opportunities, and any further data you may need to thrive in the cloud IT service management (ITSM) industry. This cloud IT service management (ITSM) research report delivers a complete perspective of everything you need, with an in-depth analysis of the current and future scenarios of the industry.

The cloud it service management (ITSM) market size has grown rapidly in recent years. It will grow from $9.21 billion in 2024 to $10.77 billion in 2025 at a compound annual growth rate (CAGR) of 17.0%. The growth in the historic period can be attributed to increasing demand for scalable and cost-effective IT services management solutions, rise in demand for IT service management (ITSM) solutions in government and education, increasing demand for IT service management (ITSM) solutions in travel and hospitality, increasing demand for IT service management (ITSM) solutions in healthcare, rise in need for it service management (ITSM) solutions in it and telecommunication.

The cloud it service management (ITSM) market size is expected to see rapid growth in the next few years. It will grow to $20.02 billion in 2029 at a compound annual growth rate (CAGR) of 16.8%. The growth in the forecast period can be attributed to an increasing shift towards remote work, rising demand for cloud services in the it industry, rising demand for automation services in business processes, rising concept of bring-your-own-device (BYOD), growing need for efficient execution of IT operations. Major trends in the forecast period include the adoption of cloud technologies across industries, the development of IT infrastructure, investments by various operators, the adoption of artificial intelligence (AI) in ITSM solutions, and demand for cloud IT service management software solutions.

The growing shift towards remote work is expected to drive the expansion of the cloud IT service management (ITSM) market. Remote work refers to an arrangement where employees carry out their tasks away from a traditional office setting, utilizing technologies like laptops, smartphones, and video conferencing tools. The rise in remote work is fueled by technological advancements, changing perspectives on work-life balance, and the global pandemic, which accelerated the adoption of flexible work options. Cloud IT service management provides the tools and technologies that ensure smooth operations, improved security, and a better user experience for remote workers. For example, in February 2023, The Office for National Statistics, a UK-based non-ministerial department, reported that between September 2022 and January 2023, 16% of people in Great Britain worked entirely from home, while 28% worked a mix of home and office-based hours. Therefore, the growing shift towards remote work is contributing to the growth of the cloud IT service management (ITSM) market.

Leading companies in the cloud ITSM sector are actively developing AI-driven data platforms to optimize resource allocation and enhance customer experiences. These platforms integrate artificial intelligence and machine learning technologies to improve the efficiency, accuracy, and efficacy of IT service management processes. For example, in May 2023, IBM unveiled Watsonx, a cloud-based platform designed to empower enterprises with end-to-end AI capabilities, including AI development, data management, and governance. Such initiatives reflect a broader industry focus on leveraging AI to drive innovation and efficiency in IT service management.

In June 2022, Freshworks Inc., a US-based provider of cloud-based software-as-a-service solutions, acquired Device42 Inc. for an undisclosed amount. This acquisition is intended to enhance Freshworks Inc.'s product portfolio and strengthen its position in the IT service management market. Device42 Inc. is a US-based software company specializing in IT asset and network management software.

Major companies operating in the cloud IT service management (ITSM) market are Amazon.com Inc., International Business Machines Corporation, Broadcom Inc., Hewlett Packard Enterprise Company, Salesforce Inc., ServiceNow Inc., OpenText Corp., Splunk Inc., Citrix Systems Inc., Atlassian, Micro Focus International PLC, BMC Software Inc., Zendesk Inc., Ivanti Inc., ManageEngine, Zoho Corpoation Pvt. Ltd., Cherwell Software LLC, Freshworks Inc., Icertis Inc., EasyVista Inc., Axios Systems PLC, SysAid Technologies Ltd., InvGate Inc., CA Technologies Inc., Sunrise Software Ltd.

North America was the largest region in the cloud IT service management market in 2024. Asia-Pacific is expected to be the fastest-growing region in the forecast period. The regions covered in the cloud IT service management (ITSM) market report are Asia-Pacific, Western Europe, Eastern Europe, North America, South America, Middle East, Africa.

The countries covered in the cloud IT service management (ITSM) market report are Australia, Brazil, China, France, Germany, India, Indonesia, Japan, Russia, South Korea, UK, USA, Canada, Italy, Spain.

The cloud IT service management (ITSM) market consists of revenues earned by entities by providing services such as consulting and implementation services, training and certification programs, managed services, and outsourcing offerings. The market value includes the value of related goods sold by the service provider or included within the service offering. The cloud IT service management (ITSM) market also includes sales of problem management tools, configuration management tools, and orchestration tools. Values in this market are 'factory gate' values, that is the value of goods sold by the manufacturers or creators of the goods, whether to other entities (including downstream manufacturers, wholesalers, distributors, and retailers) or directly to end customers. The value of goods in this market includes related services sold by the creators of the goods.

The market value is defined as the revenues that enterprises gain from the sale of goods and/or services within the specified market and geography through sales, grants, or donations in terms of the currency (in USD, unless otherwise specified).

The revenues for a specified geography are consumption values that are revenues generated by organizations in the specified geography within the market, irrespective of where they are produced. It does not include revenues from resales along the supply chain, either further along the supply chain or as part of other products.

Cloud IT Service Management (ITSM) Global Market Report 2025 from The Business Research Company provides strategists, marketers and senior management with the critical information they need to assess the market.

This report focuses on cloud it service management (itsm) market which is experiencing strong growth. The report gives a guide to the trends which will be shaping the market over the next ten years and beyond.

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Where is the largest and fastest growing market for cloud it service management (itsm) ? How does the market relate to the overall economy, demography and other similar markets? What forces will shape the market going forward? The cloud it service management (itsm) market global report from the Business Research Company answers all these questions and many more.

The report covers market characteristics, size and growth, segmentation, regional and country breakdowns, competitive landscape, market shares, trends and strategies for this market. It traces the market's historic and forecast market growth by geography.

  • The market characteristics section of the report defines and explains the market.
  • The market size section gives the market size ($b) covering both the historic growth of the market, and forecasting its development.
  • The forecasts are made after considering the major factors currently impacting the market. These include:

The forecasts are made after considering the major factors currently impacting the market. These include the Russia-Ukraine war, rising inflation, higher interest rates, and the legacy of the COVID-19 pandemic.

  • Market segmentations break down the market into sub markets.
  • The regional and country breakdowns section gives an analysis of the market in each geography and the size of the market by geography and compares their historic and forecast growth. It covers the growth trajectory of COVID-19 for all regions, key developed countries and major emerging markets.
  • The competitive landscape chapter gives a description of the competitive nature of the market, market shares, and a description of the leading companies. Key financial deals which have shaped the market in recent years are identified.
  • The trends and strategies section analyses the shape of the market as it emerges from the crisis and suggests how companies can grow as the market recovers.

Scope

  • Markets Covered:1) By Component: Solution; Services
  • 2) By Deployment: Public Cloud; Private Cloud; Hybrid Cloud
  • 3) By Organization Size: Small And Medium Enterprises (SMEs); Large Enterprises
  • 4) By Application: Configuration Management; Performance Management; Network Management; Database Management System; Other Applications
  • 5) By End-User Industry: Banking, Financial Services, And Insurance; Information Technology And Telecommunication; Retail; Healthcare; Other End-User Industries
  • Subsegments:
  • 1) By Solution: Cloud-Based ITSM Software; IT Asset Management (ITAM) Solutions; Incident Management Solutions; Problem Management Solutions; Change Management Solutions; Service Request Management Solutions; Service Desk Solutions; Configuration Management Database (CMDB) Solutions; Self-Service Or Portal Solutions; Automation And Orchestration Solutions
  • 2) By Services: Consulting Services; Implementation And Integration Services; Support And Maintenance Services; Managed Services; Training And Education Services
  • Companies Mentioned: Amazon.com Inc.; International Business Machines Corporation; Broadcom Inc.; Hewlett Packard Enterprise Company; Salesforce Inc.
  • Countries: Australia; Brazil; China; France; Germany; India; Indonesia; Japan; Russia; South Korea; UK; USA; Canada; Italy; Spain
  • Regions: Asia-Pacific; Western Europe; Eastern Europe; North America; South America; Middle East; Africa
  • Time series: Five years historic and ten years forecast.
  • Data: Ratios of market size and growth to related markets, GDP proportions, expenditure per capita,
  • Data segmentations: country and regional historic and forecast data, market share of competitors, market segments.
  • Sourcing and Referencing: Data and analysis throughout the report is sourced using end notes.
  • Delivery format: PDF, Word and Excel Data Dashboard.

Table of Contents

1. Executive Summary

2. Cloud IT Service Management (ITSM) market Characteristics

3. Cloud IT Service Management (ITSM) market Trends And Strategies

4. Cloud IT Service Management (ITSM) market - Macro Economic Scenario Including The Impact Of Interest Rates, Inflation, Geopolitics, Covid And Recovery On The Market

5. Global Cloud IT Service Management (ITSM) Growth Analysis And Strategic Analysis Framework

  • 5.1. Global Cloud IT Service Management (ITSM) PESTEL Analysis (Political, Social, Technological, Environmental and Legal Factors, Drivers and Restraints)
  • 5.2. Analysis Of End Use Industries
  • 5.3. Global Cloud IT Service Management (ITSM) market Growth Rate Analysis
  • 5.4. Global Cloud IT Service Management (ITSM) Historic Market Size and Growth, 2019 - 2024, Value ($ Billion)
  • 5.5. Global Cloud IT Service Management (ITSM) Forecast Market Size and Growth, 2024 - 2029, 2034F, Value ($ Billion)
  • 5.6. Global Cloud IT Service Management (ITSM) Total Addressable Market (TAM)

6. Cloud IT Service Management (ITSM) market Segmentation

  • 6.1. Global Cloud IT Service Management (ITSM) market, Segmentation By Component, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
  • Solution
  • Services
  • 6.2. Global Cloud IT Service Management (ITSM) market, Segmentation By Deployment, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
  • Public Cloud
  • Private Cloud
  • Hybrid Cloud
  • 6.3. Global Cloud IT Service Management (ITSM) market, Segmentation By Organization Size, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
  • Small And Medium Enterprises (SMEs)
  • Large Enterprises
  • 6.4. Global Cloud IT Service Management (ITSM) market, Segmentation By Application, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
  • Configuration Management
  • Performance Management
  • Network Management
  • Database Management System
  • Other Applications
  • 6.5. Global Cloud IT Service Management (ITSM) market, Segmentation By End-User Industry, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
  • Banking, Financial Services, And Insurance
  • Information Technology And Telecommunication
  • Retail
  • Healthcare
  • Other End-User Industries
  • 6.6. Global Cloud IT Service Management (ITSM) Market, Sub-Segmentation Of Solution, By Type, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
  • Cloud-Based ITSM Software
  • IT Asset Management (ITAM) Solutions
  • Incident Management Solutions
  • Problem Management Solutions
  • Change Management Solutions
  • Service Request Management Solutions
  • Service Desk Solutions
  • Configuration Management Database (CMDB) Solutions
  • Self-Service Or Portal Solutions
  • Automation And Orchestration Solutions
  • 6.7. Global Cloud IT Service Management (ITSM) Market, Sub-Segmentation Of Services, By Type, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
  • Consulting Services
  • Implementation And Integration Services
  • Support And Maintenance Services
  • Managed Services
  • Training And Education Services

7. Cloud IT Service Management (ITSM) market Regional And Country Analysis

  • 7.1. Global Cloud IT Service Management (ITSM) market, Split By Region, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
  • 7.2. Global Cloud IT Service Management (ITSM) market, Split By Country, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion

8. Asia-Pacific Cloud IT Service Management (ITSM) market

  • 8.1. Asia-Pacific Cloud IT Service Management (ITSM) market Overview
  • Region Information, Market Information, Background Information, Government Initiatives, Regulations, Regulatory Bodies, Major Associations, Taxes Levied, Corporate Tax Structure, Investments, Major Companies
  • 8.2. Asia-Pacific Cloud IT Service Management (ITSM) market, Segmentation By Component, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
  • 8.3. Asia-Pacific Cloud IT Service Management (ITSM) market, Segmentation By Deployment, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
  • 8.4. Asia-Pacific Cloud IT Service Management (ITSM) market, Segmentation By Organization Size, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion

9. China Cloud IT Service Management (ITSM) market

  • 9.1. China Cloud IT Service Management (ITSM) market Overview
  • 9.2. China Cloud IT Service Management (ITSM) market, Segmentation By Component, Historic and Forecast, 2019-2024, 2024-2029F, 2034F,$ Billion
  • 9.3. China Cloud IT Service Management (ITSM) market, Segmentation By Deployment, Historic and Forecast, 2019-2024, 2024-2029F, 2034F,$ Billion
  • 9.4. China Cloud IT Service Management (ITSM) market, Segmentation By Organization Size, Historic and Forecast, 2019-2024, 2024-2029F, 2034F,$ Billion

10. India Cloud IT Service Management (ITSM) market

  • 10.1. India Cloud IT Service Management (ITSM) market, Segmentation By Component, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
  • 10.2. India Cloud IT Service Management (ITSM) market, Segmentation By Deployment, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
  • 10.3. India Cloud IT Service Management (ITSM) market, Segmentation By Organization Size, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion

11. Japan Cloud IT Service Management (ITSM) market

  • 11.1. Japan Cloud IT Service Management (ITSM) market Overview
  • 11.2. Japan Cloud IT Service Management (ITSM) market, Segmentation By Component, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
  • 11.3. Japan Cloud IT Service Management (ITSM) market, Segmentation By Deployment, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
  • 11.4. Japan Cloud IT Service Management (ITSM) market, Segmentation By Organization Size, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion

12. Australia Cloud IT Service Management (ITSM) market

  • 12.1. Australia Cloud IT Service Management (ITSM) market, Segmentation By Component, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
  • 12.2. Australia Cloud IT Service Management (ITSM) market, Segmentation By Deployment, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
  • 12.3. Australia Cloud IT Service Management (ITSM) market, Segmentation By Organization Size, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion

13. Indonesia Cloud IT Service Management (ITSM) market

  • 13.1. Indonesia Cloud IT Service Management (ITSM) market, Segmentation By Component, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
  • 13.2. Indonesia Cloud IT Service Management (ITSM) market, Segmentation By Deployment, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
  • 13.3. Indonesia Cloud IT Service Management (ITSM) market, Segmentation By Organization Size, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion

14. South Korea Cloud IT Service Management (ITSM) market

  • 14.1. South Korea Cloud IT Service Management (ITSM) market Overview
  • 14.2. South Korea Cloud IT Service Management (ITSM) market, Segmentation By Component, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
  • 14.3. South Korea Cloud IT Service Management (ITSM) market, Segmentation By Deployment, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
  • 14.4. South Korea Cloud IT Service Management (ITSM) market, Segmentation By Organization Size, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion

15. Western Europe Cloud IT Service Management (ITSM) market

  • 15.1. Western Europe Cloud IT Service Management (ITSM) market Overview
  • 15.2. Western Europe Cloud IT Service Management (ITSM) market, Segmentation By Component, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
  • 15.3. Western Europe Cloud IT Service Management (ITSM) market, Segmentation By Deployment, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
  • 15.4. Western Europe Cloud IT Service Management (ITSM) market, Segmentation By Organization Size, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion

16. UK Cloud IT Service Management (ITSM) market

  • 16.1. UK Cloud IT Service Management (ITSM) market, Segmentation By Component, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
  • 16.2. UK Cloud IT Service Management (ITSM) market, Segmentation By Deployment, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
  • 16.3. UK Cloud IT Service Management (ITSM) market, Segmentation By Organization Size, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion

17. Germany Cloud IT Service Management (ITSM) market

  • 17.1. Germany Cloud IT Service Management (ITSM) market, Segmentation By Component, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
  • 17.2. Germany Cloud IT Service Management (ITSM) market, Segmentation By Deployment, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
  • 17.3. Germany Cloud IT Service Management (ITSM) market, Segmentation By Organization Size, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion

18. France Cloud IT Service Management (ITSM) market

  • 18.1. France Cloud IT Service Management (ITSM) market, Segmentation By Component, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
  • 18.2. France Cloud IT Service Management (ITSM) market, Segmentation By Deployment, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
  • 18.3. France Cloud IT Service Management (ITSM) market, Segmentation By Organization Size, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion

19. Italy Cloud IT Service Management (ITSM) market

  • 19.1. Italy Cloud IT Service Management (ITSM) market, Segmentation By Component, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
  • 19.2. Italy Cloud IT Service Management (ITSM) market, Segmentation By Deployment, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
  • 19.3. Italy Cloud IT Service Management (ITSM) market, Segmentation By Organization Size, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion

20. Spain Cloud IT Service Management (ITSM) market

  • 20.1. Spain Cloud IT Service Management (ITSM) market, Segmentation By Component, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
  • 20.2. Spain Cloud IT Service Management (ITSM) market, Segmentation By Deployment, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
  • 20.3. Spain Cloud IT Service Management (ITSM) market, Segmentation By Organization Size, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion

21. Eastern Europe Cloud IT Service Management (ITSM) market

  • 21.1. Eastern Europe Cloud IT Service Management (ITSM) market Overview
  • 21.2. Eastern Europe Cloud IT Service Management (ITSM) market, Segmentation By Component, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
  • 21.3. Eastern Europe Cloud IT Service Management (ITSM) market, Segmentation By Deployment, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
  • 21.4. Eastern Europe Cloud IT Service Management (ITSM) market, Segmentation By Organization Size, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion

22. Russia Cloud IT Service Management (ITSM) market

  • 22.1. Russia Cloud IT Service Management (ITSM) market, Segmentation By Component, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
  • 22.2. Russia Cloud IT Service Management (ITSM) market, Segmentation By Deployment, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
  • 22.3. Russia Cloud IT Service Management (ITSM) market, Segmentation By Organization Size, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion

23. North America Cloud IT Service Management (ITSM) market

  • 23.1. North America Cloud IT Service Management (ITSM) market Overview
  • 23.2. North America Cloud IT Service Management (ITSM) market, Segmentation By Component, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
  • 23.3. North America Cloud IT Service Management (ITSM) market, Segmentation By Deployment, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
  • 23.4. North America Cloud IT Service Management (ITSM) market, Segmentation By Organization Size, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion

24. USA Cloud IT Service Management (ITSM) market

  • 24.1. USA Cloud IT Service Management (ITSM) market Overview
  • 24.2. USA Cloud IT Service Management (ITSM) market, Segmentation By Component, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
  • 24.3. USA Cloud IT Service Management (ITSM) market, Segmentation By Deployment, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
  • 24.4. USA Cloud IT Service Management (ITSM) market, Segmentation By Organization Size, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion

25. Canada Cloud IT Service Management (ITSM) market

  • 25.1. Canada Cloud IT Service Management (ITSM) market Overview
  • 25.2. Canada Cloud IT Service Management (ITSM) market, Segmentation By Component, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
  • 25.3. Canada Cloud IT Service Management (ITSM) market, Segmentation By Deployment, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
  • 25.4. Canada Cloud IT Service Management (ITSM) market, Segmentation By Organization Size, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion

26. South America Cloud IT Service Management (ITSM) market

  • 26.1. South America Cloud IT Service Management (ITSM) market Overview
  • 26.2. South America Cloud IT Service Management (ITSM) market, Segmentation By Component, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
  • 26.3. South America Cloud IT Service Management (ITSM) market, Segmentation By Deployment, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
  • 26.4. South America Cloud IT Service Management (ITSM) market, Segmentation By Organization Size, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion

27. Brazil Cloud IT Service Management (ITSM) market

  • 27.1. Brazil Cloud IT Service Management (ITSM) market, Segmentation By Component, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
  • 27.2. Brazil Cloud IT Service Management (ITSM) market, Segmentation By Deployment, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
  • 27.3. Brazil Cloud IT Service Management (ITSM) market, Segmentation By Organization Size, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion

28. Middle East Cloud IT Service Management (ITSM) market

  • 28.1. Middle East Cloud IT Service Management (ITSM) market Overview
  • 28.2. Middle East Cloud IT Service Management (ITSM) market, Segmentation By Component, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
  • 28.3. Middle East Cloud IT Service Management (ITSM) market, Segmentation By Deployment, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
  • 28.4. Middle East Cloud IT Service Management (ITSM) market, Segmentation By Organization Size, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion

29. Africa Cloud IT Service Management (ITSM) market

  • 29.1. Africa Cloud IT Service Management (ITSM) market Overview
  • 29.2. Africa Cloud IT Service Management (ITSM) market, Segmentation By Component, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
  • 29.3. Africa Cloud IT Service Management (ITSM) market, Segmentation By Deployment, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
  • 29.4. Africa Cloud IT Service Management (ITSM) market, Segmentation By Organization Size, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion

30. Cloud IT Service Management (ITSM) market Competitive Landscape And Company Profiles

  • 30.1. Cloud IT Service Management (ITSM) market Competitive Landscape
  • 30.2. Cloud IT Service Management (ITSM) market Company Profiles
    • 30.2.1. Amazon.com Inc. Overview, Products and Services, Strategy and Financial Analysis
    • 30.2.2. International Business Machines Corporation Overview, Products and Services, Strategy and Financial Analysis
    • 30.2.3. Broadcom Inc. Overview, Products and Services, Strategy and Financial Analysis
    • 30.2.4. Hewlett Packard Enterprise Company Overview, Products and Services, Strategy and Financial Analysis
    • 30.2.5. Salesforce Inc. Overview, Products and Services, Strategy and Financial Analysis

31. Cloud IT Service Management (ITSM) market Other Major And Innovative Companies

  • 31.1. ServiceNow Inc.
  • 31.2. OpenText Corp.
  • 31.3. Splunk Inc.
  • 31.4. Citrix Systems Inc.
  • 31.5. Atlassian
  • 31.6. Micro Focus International PLC
  • 31.7. BMC Software Inc.
  • 31.8. Zendesk Inc.
  • 31.9. Ivanti Inc.
  • 31.10. ManageEngine
  • 31.11. Zoho Corporation Pvt. Ltd.
  • 31.12. Cherwell Software LLC
  • 31.13. Freshworks Inc.
  • 31.14. Icertis Inc.
  • 31.15. EasyVista Inc.

32. Global Cloud IT Service Management (ITSM) market Competitive Benchmarking And Dashboard

33. Key Mergers And Acquisitions In The Cloud IT Service Management (ITSM) market

34. Recent Developments In The Cloud IT Service Management (ITSM) market

35. Cloud IT Service Management (ITSM) market High Potential Countries, Segments and Strategies

  • 35.1 Cloud IT Service Management (ITSM) market In 2029 - Countries Offering Most New Opportunities
  • 35.2 Cloud IT Service Management (ITSM) market In 2029 - Segments Offering Most New Opportunities
  • 35.3 Cloud IT Service Management (ITSM) market In 2029 - Growth Strategies
    • 35.3.1 Market Trend Based Strategies
    • 35.3.2 Competitor Strategies

36. Appendix

  • 36.1. Abbreviations
  • 36.2. Currencies
  • 36.3. Historic And Forecast Inflation Rates
  • 36.4. Research Inquiries
  • 36.5. The Business Research Company
  • 36.6. Copyright And Disclaimer