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市场调查报告书
商品编码
1843625

2025年全球电信IT服务市场报告

Telecom IT Services Global Market Report 2025
出版日期: | 出版商: The Business Research Company | 英文 250 Pages | 商品交期: 2-10个工作天内

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简介目录

近年来，电信IT服务市场发展迅速，预计将从2024年的1,222.4亿美元成长到2025年的1,3,904.5亿美元，复合年增长率达13.8%。预测期间的成长主要归因于通讯网路的扩张、资料流量的增加、网路安全问题的日益突出、客户体验的改善、全球化以及市场竞争。

预计未来几年电信IT服务市场将快速成长，到2029年市场规模将达23,075.3亿美元，复合年增长率（CAGR）为13.5%。预测期内的成长主要归功于5G网路的部署、边缘运算的普及、物联网和智慧型设备的整合、云端基础解决方案以及网路安全措施。预测期内的关键趋势包括5G网路整合、物联网和机器对机器（M2M）连接、客户体验的提升、自动化和人工智慧主导的营运以及云端整合和迁移。

电信IT服务涵盖帮助通讯业者建立强大、高效能通讯网路并实施新经营模式的各项服务。这些服务在提高公司核心连接营运效率和确保高效客户服务方面发挥关键作用。

电信IT服务提供的关键解决方案包括客户关係管理（CRM）、行动商务、企业行动化、网路管理、供应链管理、营运支援系统（OSS）和业务支援系统（BSS）以及其他相关服务。客户关係管理（CRM）是一款易于使用的工具，可协助客户服务负责人建立独特且个人化的客户关係。这些服务以多种方式部署，包括云端基础、本地部署和混合部署，并可满足中小企业（SMB）和大型企业的需求。应用领域涵盖商业和住宅领域。

美国在2025年春季突然提高关税及其引发的贸易摩擦，对资讯科技产业，特别是硬体製造、资料基础设施和软体部署领域，产生了重大影响。进口半导体、电路基板和网路设备的关税上涨，推高了高科技公司、云端服务供应商和资料中心的生产和营运成本。在全球范围内采购笔记型电脑、伺服器和消费电子产品的公司面临更长的前置作业时间和价格压力。同时，对专用软体征收的关税以及主要国际市场的报復性措施，扰乱了全球IT供应链，并降低了海外对美国製造技术的需求。为了应对这些挑战，该产业正在加大对国内晶片生产的投资，扩大供应商网络，并利用人工智慧驱动的自动化技术来增强韧性，更有效地控製成本。

本研究报告是商业研究公司（The Business Research Company）全新系列报告的一部分，提供电信IT服务市场统计数据，例如全球市场规模、区域份额、电信IT服务市场份额的竞争对手、详细的电信IT服务市场细分、市场趋势以及电信IT服务行业的商机，为您提供在电信IT服务行业取得成功所需的数据。本电信IT服务市场研究报告全面概​​述了您所需的一切信息，并对行业现状和未来发展趋势进行了详细分析。

我们预测未来五年该市场将成长13.5%，较先前预测略微下调0.2%。这一下调主要归因于美国与其他国家之间的关税影响。对软体开发服务和跨境IT整合工具征收的新关税可能会阻碍美国通讯业者以经济实惠的方式外包关键服务，从而延缓其数位转型进程。此外，相互关税以及日益加剧的贸易紧张局势和限制对全球经济和贸易造成的负面影响，可能会产生更广泛的影响。

智慧型手机的日益普及预计将推动电信IT服务市场的未来扩张。智慧型手机是一种可携式电子设备，可浏览网路、收发文字讯息。行动技术为使用者提供资讯存取管道，并提高了服务的灵活性。电信IT服务供应商正致力于提供后端支援和开发数据主导服务，预计将促进智慧型手机使用量的成长和市场发展。例如，根据美国自动化彙报平台Demandsage发布的报告显示，2022年，全球智慧型手机用户将达到约66亿，比前一年成长4.2%。 Demandsage利用资料科学提供深入的分析。因此，智慧型手机的普及正在推动电信IT服务市场的发展。

预计未来电信IT服务市场将云端基础方案的日益普及而成长。云端基础方案包括程式、储存选项、按需服务和电脑网络，这些资源透过互联网连接，经由其他营业单位提供的共用云端运算框架进行存取。在电讯领域，云端基础方案利用IT服务实现扩充性的基础设施、改进的资料储存和高效的服务交付，从而促进经济高效的网路管理和创新的服务交付。例如，比利时政府机构欧盟委员会的报告预测，到2023年，77.6%的大型企业将使用云端处理服务，比2021年增加6个百分点。此外，预计中型企业云端服务的采用率将从2021年的53%成长到2023年的59%。因此，云端基础方案的成长正在推动电信IT服务市场的扩张。

技术进步是推动电信IT服务市场发展的重要趋势。该领域的主要企业正积极采用新技术，以此作为维持市场地位的策略性倡议。例如，总部位于印度的资讯科技服务与顾问公司HCL Technologies Limited于2023年2月推出了两款创新技术套件：CloudSMART现代化体验与站点可靠度工程（SRE）。这些产品旨在透过云端原生平台加速通讯网路现代化。 HCL Tech的CloudSMART现代化体验利用开放原始码和现成的IT供应商解决方案，使通讯服务供应商能够整合来自不同网路解决方案供应商的最佳平台，从而创建客製化解决方案。此外，HCL Tech的云端原生电信SRE赋能方案涵盖了在当今云端原生平台上成功运行大规模通讯业务所需的全面实践。这种整合使通讯服务供应商能够透过将现代SRE实践融入其运营，从而提升并维持业界领先的可靠性水平，最终提高效率并减少对传统通讯网路供应商的依赖。

为了满足日益增长的对可扩展、敏捷的网路基础设施解决方案的需求，电信IT服务市场的主要企业正致力于技术进步，尤其是在云端平台领域。例如，印度电信业者Bharti Airtel推出的云端基础平台Airtel CCaaS（联络中心即服务）于2023年10月正式上线，提供企业高效率的多通路客户互动与支援工具。这款创新整合云端平台将语音、云端和软体功能整合到一个统一的解决方案中，从而简化了客服中心的运作。这不仅提升了客户互动，也降低了传统客服中心管理中跨供应商合约所带来的投资成本。

2023年2月，总部位于美国的客户参与解决方案提供商Waterfield Technologies收购了Dice Communications，金额未揭露。此次收购透过补充服务扩展了Waterfield Technologies的解决方案组合，并使其能够为现有客户提供新的附加价值服务。预计此次收购将提高客服中心效率并带来可观的财务效益。 Dice Communications是一家总部位于美国的IT和通讯解决方案公司，专注于提供网路、安全基础设施、无线区域网路基础设施、灾难復原即服务以及IT管理服务。

电信 IT 服务市场的主要参与者包括埃森哲公司、Amdocs、ALE International SAS、凯捷公司、Cognizant、爱立信公司、华为技术有限公司、国际商业机器公司、甲骨文公司、WTG Technologies Limited、X4 Solutions、Telarus Inc、Intellisys Communication Inc、Telecom Brokerage Inc、Reliance Industries Ltd. Corp、德国电信股份公司、日本电报电话公司、AT&T Inc、软银集团公司、西班牙电信公司、沃达丰集团、Orange SA、英国电信集团、Telstra Corp Ltd、中国电信公司。

预计亚太地区将在2024年成为全球电信IT服务市场最大的区域，并在预测期内保持最快的成长速度。这份电信IT服务市场报告涵盖亚太地区、西欧、东欧、北美、南美以及中东和非洲。

电信IT服务市场报告涵盖的国家：澳洲、巴西、中国、法国、德国、印度、印尼、日本、俄罗斯、韩国、英国、美国、加拿大、义大利和西班牙

电信IT服务市场包括提供基础设施管理解决方案、巨量资料分析、客户经验管理和迁移管理等服务的营业单位所获得的收入。市场价值包括服务供应商销售的或包含在其服务产品中的相关商品的价值。仅包括在营业单位之间交易或销售给最终消费者的商品和服务。

目录

第一章执行摘要

第二章 市场特征

第三章 市场趋势与策略

第四章 市场：宏观经济情景，包括利率、通货膨胀、地缘政治、贸易战和关税，以及新冠疫情及其復苏对市场的影响

第五章 全球成长分析与策略分析框架

  • 全球电信IT服务：PESTEL分析（政治、社会、科技、环境、法律因素、驱动因素与限制因素）
  • 终端用户产业分析
  • 全球电信IT服务市场：成长率分析
  • 全球电信IT服务市场表现：规模与成长，2019-2024年
  • 全球电信IT服务市场预测：规模与成长，2024-2029年，2034年预测
  • 全球电信IT服务：潜在市场规模（TAM）

第六章 市场细分

  • 全球电信IT服务市场：依解决方案划分，实际结果与预测，2019-2024年、2024-2029年预测、2034年预测
  • 客户关係管理（CRM）
  • 行动商务
  • 企业行动性
  • 网管
  • 供应链管理
  • 营运支撑系统和业务支撑系统（OSS BSS）
  • 其他解决方案
  • 全球电信IT服务市场：依部署类型划分，实际值及预测值，2019-2024年、2024-2029年预测值、2034年预测值
  • 云端基础的
  • 本地部署
  • 杂交种
  • 全球电信IT服务市场：依组织规模划分，实际值及预测值，2019-2024年、2024-2029年预测值、2034年预测值
  • 中小企业
  • 大公司
  • 全球电信IT服务市场：依应用领域划分，实际结果及预测，2019-2024年、2024-2029年预测、2034年预测
  • 商业的
  • 住宅
  • 全球电信IT服务市场：细分市场、客户关係管理（CRM）（按类型）、实际值和预测值，2019-2024年、2024-2029年预测值、2034年预测值
  • 销售自动化
  • 客户服务与支援
  • 行销自动化
  • 全球电信IT服务市场：细分市场、行动商务（按类型）、实际结果与预测，2019-2024年、2024-2029年预测、2034年预测
  • 行动支付解决方案
  • 行动钱包
  • 行动购物平台
  • 全球电信IT服务市场：细分市场、企业移动性（按类型）、实际值和预测值，2019-2024年、2024-2029年预测值、2034年预测值
  • 行动装置管理 (MDM)
  • 行动应用程式管理（MAM）
  • 自带装置 (BYOD) 解决方案
  • 全球电信IT服务市场：细分市场、网路管理（按类型）、实际数据和预测数据，2019-2024年、2024-2029年预测数据、2034年预测数据
  • 网路监控
  • 网路安全管理
  • 优化网路效能
  • 全球电信IT服务市场：细分市场、供应链管理（按类型）、实际结果和预测，2019-2024年、2024-2029年预测、2034年预测
  • 库存管理
  • 订单管理
  • 物流管理
  • 全球电信IT服务市场：细分市场、营运支援系统和业务支撑系统（OSS-BSS）（按类型划分）、实际值和预测值，2019-2024年、2024-2029年预测值、2034年预测值
  • 计费和收入管理
  • 服务保证
  • 网路库存管理
  • 全球电信IT服务市场：细分市场、其他解决方案（按类型）、实际结果和预测，2019-2024年、2024-2029年预测、2034年预测
  • 云端服务
  • 数据分析
  • 网路安全解决方案

第七章 区域和国家分析

  • 全球电信IT服务市场：依地区划分，实际结果与预测，2019-2024年、2024-2029年预测、2034年预测
  • 全球电信IT服务市场：依国家划分，实际结果与预测，2019-2024年、2024-2029年预测、2034年预测

第八章 亚太市场

第九章：中国市场

第十章 印度市场

第十一章 日本市场

第十二章：澳洲市场

第十三章 印尼市场

第十四章 韩国市场

第十五章 西欧市场

第十六章英国市场

第十七章：德国市场

第十八章：法国市场

第十九章：义大利市场

第二十章：西班牙市场

第21章 东欧市场

第22章 俄罗斯市场

第23章 北美市场

第24章美国市场

第25章：加拿大市场

第26章 南美洲市场

第27章：巴西市场

第28章 中东市场

第29章：非洲市场

第三十章：竞争格局与公司概况

  • 电信IT服务市场：竞争格局
  • 电信IT服务市场：公司概况
    • Accenture plc Overview, Products and Services, Strategy and Financial Analysis
    • Amdocs Overview, Products and Services, Strategy and Financial Analysis
    • ALE International SAS Overview, Products and Services, Strategy and Financial Analysis
    • Capgemini SE Overview, Products and Services, Strategy and Financial Analysis
    • Cognizant Overview, Products and Services, Strategy and Financial Analysis

第31章：其他领先和创新企业

  • Telefonaktiebolaget LM Ericsson
  • Huawei Technologies Co
  • The International Business Machines Corporation
  • Oracle Corporation
  • WTG Technologies Limited
  • X4 Solutions
  • Telarus Inc.
  • Intellisys Communication Inc
  • Telecom Brokerage Inc
  • Reliance Industries Ltd
  • China Mobile Ltd
  • T-Mobile US Inc
  • Verizon Communications Inc
  • Comcast Corp
  • Deutsche Telekom AG

第32章 全球市场竞争基准化分析与仪錶板

第33章 重大併购

第34章 近期市场趋势

第35章：高潜力市场国家、细分市场与策略

  • 2029年电信IT服务市场：提供新机会的国家
  • 2029年电信IT服务市场：新兴细分市场机会
  • 2029年电信IT服务市场：成长策略
    • 基于市场趋势的策略
    • 竞争对手策略

第36章附录

简介目录
Product Code: r24546u

Telecom IT services encompass offerings that assist telecom companies in establishing a robust and high-performance communication network while implementing new business models. These services play a crucial role in enhancing productivity in core corporate connectivity workloads and ensuring effective customer service.

The key solutions provided by telecom IT services include CRM, mobile commerce, enterprise mobility, network management, supply chain management, OSS BSS, and other related services. CRM, or customer relationship management, is a user-friendly tool empowering customer service agents to forge distinctive and personalized customer relationships. These services are deployed through various methods, including cloud-based, on-premise, and hybrid, catering to both small and medium-sized businesses (SMBs) and large enterprises. The applications span commercial and residential domains.

Note that the outlook for this market is being affected by rapid changes in trade relations and tariffs globally. The report will be updated prior to delivery to reflect the latest status, including revised forecasts and quantified impact analysis. The report's Recommendations and Conclusions sections will be updated to give strategies for entities dealing with the fast-moving international environment.

The sharp rise in U.S. tariffs and the ensuing trade tensions in spring 2025 are having a significant impact on the information technology sector, especially in hardware manufacturing, data infrastructure, and software deployment. Increased duties on imported semiconductors, circuit boards, and networking equipment have driven up production and operating costs for tech companies, cloud service providers, and data centers. Firms that depend on globally sourced components for laptops, servers, and consumer electronics are grappling with extended lead times and mounting pricing pressures. At the same time, tariffs on specialized software and retaliatory actions by key international markets have disrupted global IT supply chains and dampened foreign demand for U.S.-made technologies. In response, the sector is ramping up investments in domestic chip production, broadening its supplier network, and leveraging AI-powered automation to improve resilience and manage costs more effectively.

The telecom IT services market research report is one of a series of new reports from The Business Research Company that provides telecom IT services market statistics, including telecom IT services industry global market size, regional shares, competitors with telecom IT services market share, detailed telecom IT services market segments, market trends, and opportunities, and any further data you may need to thrive in the telecom IT services industry. This telecom IT services market research report delivers a complete perspective of everything you need, with an in-depth analysis of the current and future scenarios of the industry.

The telecom it services market size has grown rapidly in recent years. It will grow from $1222.24 billion in 2024 to $1390.45 billion in 2025 at a compound annual growth rate (CAGR) of 13.8%. The growth in the historic period can be attributed to telecom network expansion, increasing data traffic, network security concerns, customer experience enhancement, globalization and market competition.

The telecom it services market size is expected to see rapid growth in the next few years. It will grow to $2307.53 billion in 2029 at a compound annual growth rate (CAGR) of 13.5%. The growth in the forecast period can be attributed to 5g network rollout, edge computing adoption, iot and smart devices integration, cloud-based solutions, cybersecurity measures. Major trends in the forecast period include 5g network integration, iot and m2m connectivity, customer experience enhancement, automation and ai-driven operations, cloud integration and migration.

The forecast of 13.5% growth over the next five years reflects a modest reduction of 0.2% from the previous estimate for this market. This reduction is primarily due to the impact of tariffs between the US and other countries. New tariffs on software development services and cross-border IT integration tools could hinder the ability of U.S. telecom providers to outsource key services affordably, thereby slowing digital transformation initiatives. The effect will also be felt more widely due to reciprocal tariffs and the negative effect on the global economy and trade due to increased trade tensions and restrictions.

The growing adoption of smartphone devices is anticipated to drive the expansion of the telecom IT services market in the future. Smartphones are portable electronic devices that allow users to browse the internet and send and receive text messages. Mobile technology provides users with access to information, enhancing the flexibility of services. Telecom IT service providers are focusing on delivering backend support and developing data-driven offerings; consequently, the rising usage of smartphones is expected to boost market growth. For example, a report from Demandsage, a U.S.-based automated reporting platform that utilizes data science for insightful analysis, indicated that as of 2022, there were around 6.6 billion smartphone users globally, marking a 4.2% increase from the previous year. Therefore, the growing prevalence of smartphone devices is propelling the telecom IT services market forward.

The increasing adoption of cloud-based solutions is expected to drive the growth of the telecom IT services market in the future. A cloud-based solution encompasses programs, storage options, on-demand services, computer networks, and other offerings accessible through a shared cloud computing framework provided by another entity via an internet connection. In the telecom sector, cloud-based solutions utilize IT services to provide scalable infrastructure, improved data storage, and efficient service delivery, facilitating cost-effective network management and innovative service offerings. For example, a report from the European Commission, a Belgian governmental organization, indicated that in 2023, 77.6% of large enterprises reported utilizing cloud computing services, which represents a 6 percentage point increase from 2021. Additionally, the adoption of cloud services among medium-sized enterprises rose to 59% in 2023, up from 53% in 2021. Thus, the growth of cloud-based solutions is driving the expansion of the telecom IT services market.

Technological advancements stand out as prominent trends gaining traction in the telecom IT services market. Key companies in this sector are embracing new technologies as a strategic move to maintain their market positions. For example, in February 2023, HCL Technologies Limited, an India-based information technology services and consulting company, introduced two innovative technology suites CloudSMART Modernization Experience and Site Reliability Engineering (SRE). These offerings aim to accelerate the modernization of telecom networks through the utilization of Cloud Native platforms. HCLTech's CloudSMART Modernization Experience leverages open-source and off-the-shelf IT vendor solutions, enabling telecom service providers to create customized solutions by integrating the best platforms from various network solution vendors. Additionally, HCLTech's SRE enablement for Cloud Native telecom encompasses a comprehensive set of practices necessary for successful large-scale telecom operations on current Cloud Native platforms. This integration empowers telecom service providers to enhance and maintain industry-leading reliability levels by incorporating modern SRE practices into their operations, resulting in increased efficiencies and reduced reliance on traditional telecom network providers.

Prominent players in the telecom IT services market are directing their focus towards technological advancements, particularly in cloud platforms, to address the increasing demand for scalable and agile network infrastructure solutions. A case in point is Airtel CCaaS (Contact Center as a Service), a cloud-based platform by Bharti Airtel, an India-based telecom company. Launched in October 2023, Airtel CCaaS provides businesses with comprehensive tools for efficient multi-channel customer interactions and support. This innovative integrated cloud platform streamlines contact center operations by merging voice, cloud, and software functionalities into a unified solution. This not only enhances customer interaction but also reduces investment costs associated with disparate vendor contracts historically used in contact center management.

In February 2023, Waterfield Technologies Inc., a US-based customer engagement solutions provider, acquired Dice Communications for an undisclosed amount. This acquisition is poised to expand Waterfield Tech's solution portfolio with complementary services, adding new, value-added services for existing customers. The overall impact is expected to enhance contact center efficiencies and bring about favorable financial outcomes. Dice Communications, a US-based IT and telecom solution company, specializes in providing networking, security infrastructure, wireless LAN infrastructure, Disaster Recovery as a Service, and IT-managed services.

Major companies operating in the telecom IT services market include Accenture plc, Amdocs, ALE International SAS, Capgemini SE, Cognizant, Telefonaktiebolaget LM Ericsson, Huawei Technologies Co, The International Business Machines Corporation, Oracle Corporation, WTG Technologies Limited, X4 Solutions, Telarus Inc., Intellisys Communication Inc, Telecom Brokerage Inc, Reliance Industries Ltd, China Mobile Ltd, T-Mobile US Inc, Verizon Communications Inc, Comcast Corp, Deutsche Telekom AG, Nippon Telegraph and Telephone Corp, AT&T Inc, SoftBank Group Corp, Telefonica SA, Vodafone Group Plc, Orange SA, BT Group Plc, Telstra Corp Ltd, China Telecom Corp Ltd

Asia-Pacific was the largest region in the telecom IT services market in 2024 and is expected to be the fastest-growing region in the global telecom IT services market report forecast period. The regions covered in the telecom it services market report are Asia-Pacific, Western Europe, Eastern Europe, North America, South America, Middle East, Africa

The countries covered in the telecom it services market report are Australia, Brazil, China, France, Germany, India, Indonesia, Japan, Russia, South Korea, UK, USA, Canada, Italy, Spain

The telecom IT services market includes revenue earned by entities by providing infrastructure management solutions, big data analytics, customer experience management, and transfer management. The market value includes the value of related goods sold by the service provider or included within the service offering. Only goods and services traded between entities or sold to end consumers are included.

The market value is defined as the revenues that enterprises gain from the sale of goods and/or services within the specified market and geography through sales, grants, or donations in terms of the currency (in USD, unless otherwise specified).

The revenues for a specified geography are consumption values that are revenues generated by organizations in the specified geography within the market, irrespective of where they are produced. It does not include revenues from resales along the supply chain, either further along the supply chain or as part of other products.

Telecom IT Services Global Market Report 2025 from The Business Research Company provides strategists, marketers and senior management with the critical information they need to assess the market.

This report focuses on telecom it services market which is experiencing strong growth. The report gives a guide to the trends which will be shaping the market over the next ten years and beyond.

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Where is the largest and fastest growing market for telecom it services ? How does the market relate to the overall economy, demography and other similar markets? What forces will shape the market going forward, including technological disruption, regulatory shifts, and changing consumer preferences? The telecom it services market global report from the Business Research Company answers all these questions and many more.

The report covers market characteristics, size and growth, segmentation, regional and country breakdowns, competitive landscape, market shares, trends and strategies for this market. It traces the market's historic and forecast market growth by geography.

  • The market characteristics section of the report defines and explains the market.
  • The market size section gives the market size ($b) covering both the historic growth of the market, and forecasting its development.
  • The forecasts are made after considering the major factors currently impacting the market. These include:

The forecasts are made after considering the major factors currently impacting the market. These include the technological advancements such as AI and automation, Russia-Ukraine war, trade tariffs (government-imposed import/export duties), elevated inflation and interest rates.

  • Market segmentations break down the market into sub markets.
  • The regional and country breakdowns section gives an analysis of the market in each geography and the size of the market by geography and compares their historic and forecast growth.
  • The competitive landscape chapter gives a description of the competitive nature of the market, market shares, and a description of the leading companies. Key financial deals which have shaped the market in recent years are identified.
  • The trends and strategies section analyses the shape of the market as it emerges from the crisis and suggests how companies can grow as the market recovers.

Scope

  • Markets Covered:1) By Solution: CRM; Mobile Commerce; Enterprise Mobility; Network Management; Supply chain Management; OSS BSS; Other Solutions
  • 2) By Deployment Type: Cloud-Based; On-Premise; Hybrid
  • 3) By Organization Size: Small And Medium-Sized Businesses (SMBs); Large Enterprises
  • 4) By Application: Commercial; Residential
  • Subsegments:
  • 1) By CRM (Customer Relationship Management): Sales Automation; Customer Service And Support; Marketing Automation
  • 2) By Mobile Commerce: Mobile Payment Solutions; Mobile Wallets; Mobile Shopping Platforms
  • 3) By Enterprise Mobility: Mobile Device Management (MDM); Mobile Application Management (MAM); Bring Your Own Device (BYOD) Solutions
  • 4) By Network Management: Network Monitoring; Network Security Management; Network Performance Optimization
  • 5) By Supply Chain Management: Inventory Management; Order Management; Logistics Management
  • 6) By OSS BSS (Operations Support Systems And Business Support Systems): Billing And Revenue Management; Service Assurance; Network Inventory Management
  • 7) By Other Solutions: Cloud Services; Data Analytics; Cybersecurity Solutions
  • Companies Mentioned: Accenture plc; Amdocs; ALE International SAS; Capgemini SE; Cognizant; Telefonaktiebolaget LM Ericsson; Huawei Technologies Co; The International Business Machines Corporation; Oracle Corporation; WTG Technologies Limited; X4 Solutions; Telarus Inc.; Intellisys Communication Inc; Telecom Brokerage Inc; Reliance Industries Ltd; China Mobile Ltd; T-Mobile US Inc; Verizon Communications Inc; Comcast Corp; Deutsche Telekom AG; Nippon Telegraph and Telephone Corp; AT&T Inc; SoftBank Group Corp; Telefonica SA; Vodafone Group Plc; Orange SA; BT Group Plc; Telstra Corp Ltd; China Telecom Corp Ltd
  • Countries: Australia; Brazil; China; France; Germany; India; Indonesia; Japan; Russia; South Korea; UK; USA; Canada; Italy; Spain
  • Regions: Asia-Pacific; Western Europe; Eastern Europe; North America; South America; Middle East; Africa
  • Time Series: Five years historic and ten years forecast.
  • Data: Ratios of market size and growth to related markets, GDP proportions, expenditure per capita,
  • Data Segmentations: country and regional historic and forecast data, market share of competitors, market segments.
  • Sourcing and Referencing: Data and analysis throughout the report is sourced using end notes.
  • Delivery Format: PDF, Word and Excel Data Dashboard.

Table of Contents

1. Executive Summary

2. Telecom IT Services Market Characteristics

3. Telecom IT Services Market Trends And Strategies

4. Telecom IT Services Market - Macro Economic Scenario Including The Impact Of Interest Rates, Inflation, Geopolitics, Trade Wars and Tariffs, And Covid And Recovery On The Market

  • 4.1. Supply Chain Impact from Tariff War & Trade Protectionism

5. Global Telecom IT Services Growth Analysis And Strategic Analysis Framework

  • 5.1. Global Telecom IT Services PESTEL Analysis (Political, Social, Technological, Environmental and Legal Factors, Drivers and Restraints)
  • 5.2. Analysis Of End Use Industries
  • 5.3. Global Telecom IT Services Market Growth Rate Analysis
  • 5.4. Global Telecom IT Services Historic Market Size and Growth, 2019 - 2024, Value ($ Billion)
  • 5.5. Global Telecom IT Services Forecast Market Size and Growth, 2024 - 2029, 2034F, Value ($ Billion)
  • 5.6. Global Telecom IT Services Total Addressable Market (TAM)

6. Telecom IT Services Market Segmentation

  • 6.1. Global Telecom IT Services Market, Segmentation By Solution, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
  • Customer Relationship Management (CRM)
  • Mobile Commerce
  • Enterprise Mobility
  • Network Management
  • Supply chain Management
  • Operations Support Systems And Business Support Systems (OSS BSS)
  • Other Solutions
  • 6.2. Global Telecom IT Services Market, Segmentation By Deployment Type, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
  • Cloud-Based
  • On-Premise
  • Hybrid
  • 6.3. Global Telecom IT Services Market, Segmentation By Organization Size, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
  • Small And Medium-Sized Businesses (SMBs)
  • Large Enterprises
  • 6.4. Global Telecom IT Services Market, Segmentation By Application, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
  • Commercial
  • Residential
  • 6.5. Global Telecom IT Services Market, Sub-Segmentation Of Customer Relationship Management (CRM), By Type, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
  • Sales Automation
  • Customer Service And Support
  • Marketing Automation
  • 6.6. Global Telecom IT Services Market, Sub-Segmentation Of Mobile Commerce, By Type, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
  • Mobile Payment Solutions
  • Mobile Wallets
  • Mobile Shopping Platforms
  • 6.7. Global Telecom IT Services Market, Sub-Segmentation Of Enterprise Mobility, By Type, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
  • Mobile Device Management (MDM)
  • Mobile Application Management (MAM)
  • Bring Your Own Device (BYOD) Solutions
  • 6.8. Global Telecom IT Services Market, Sub-Segmentation Of Network Management, By Type, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
  • Network Monitoring
  • Network Security Management
  • Network Performance Optimization
  • 6.9. Global Telecom IT Services Market, Sub-Segmentation Of Supply Chain Management, By Type, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
  • Inventory Management
  • Order Management
  • Logistics Management
  • 6.10. Global Telecom IT Services Market, Sub-Segmentation Of Operations Support Systems And Business Support Systems (OSS BSS), By Type, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
  • Billing And Revenue Management
  • Service Assurance
  • Network Inventory Management
  • 6.11. Global Telecom IT Services Market, Sub-Segmentation Of Other Solutions, By Type, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
  • Cloud Services
  • Data Analytics
  • Cybersecurity Solutions

7. Telecom IT Services Market Regional And Country Analysis

  • 7.1. Global Telecom IT Services Market, Split By Region, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
  • 7.2. Global Telecom IT Services Market, Split By Country, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion

8. Asia-Pacific Telecom IT Services Market

  • 8.1. Asia-Pacific Telecom IT Services Market Overview
  • Region Information, Market Information, Background Information, Government Initiatives, Regulations, Regulatory Bodies, Major Associations, Taxes Levied, Corporate Tax Structure, Investments, Major Companies
  • 8.2. Asia-Pacific Telecom IT Services Market, Segmentation By Solution, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
  • 8.3. Asia-Pacific Telecom IT Services Market, Segmentation By Deployment Type, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
  • 8.4. Asia-Pacific Telecom IT Services Market, Segmentation By Organization Size, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion

9. China Telecom IT Services Market

  • 9.1. China Telecom IT Services Market Overview
  • 9.2. China Telecom IT Services Market, Segmentation By Solution, Historic and Forecast, 2019-2024, 2024-2029F, 2034F,$ Billion
  • 9.3. China Telecom IT Services Market, Segmentation By Deployment Type, Historic and Forecast, 2019-2024, 2024-2029F, 2034F,$ Billion
  • 9.4. China Telecom IT Services Market, Segmentation By Organization Size, Historic and Forecast, 2019-2024, 2024-2029F, 2034F,$ Billion

10. India Telecom IT Services Market

  • 10.1. India Telecom IT Services Market, Segmentation By Solution, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
  • 10.2. India Telecom IT Services Market, Segmentation By Deployment Type, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
  • 10.3. India Telecom IT Services Market, Segmentation By Organization Size, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion

11. Japan Telecom IT Services Market

  • 11.1. Japan Telecom IT Services Market Overview
  • 11.2. Japan Telecom IT Services Market, Segmentation By Solution, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
  • 11.3. Japan Telecom IT Services Market, Segmentation By Deployment Type, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
  • 11.4. Japan Telecom IT Services Market, Segmentation By Organization Size, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion

12. Australia Telecom IT Services Market

  • 12.1. Australia Telecom IT Services Market, Segmentation By Solution, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
  • 12.2. Australia Telecom IT Services Market, Segmentation By Deployment Type, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
  • 12.3. Australia Telecom IT Services Market, Segmentation By Organization Size, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion

13. Indonesia Telecom IT Services Market

  • 13.1. Indonesia Telecom IT Services Market, Segmentation By Solution, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
  • 13.2. Indonesia Telecom IT Services Market, Segmentation By Deployment Type, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
  • 13.3. Indonesia Telecom IT Services Market, Segmentation By Organization Size, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion

14. South Korea Telecom IT Services Market

  • 14.1. South Korea Telecom IT Services Market Overview
  • 14.2. South Korea Telecom IT Services Market, Segmentation By Solution, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
  • 14.3. South Korea Telecom IT Services Market, Segmentation By Deployment Type, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
  • 14.4. South Korea Telecom IT Services Market, Segmentation By Organization Size, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion

15. Western Europe Telecom IT Services Market

  • 15.1. Western Europe Telecom IT Services Market Overview
  • 15.2. Western Europe Telecom IT Services Market, Segmentation By Solution, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
  • 15.3. Western Europe Telecom IT Services Market, Segmentation By Deployment Type, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
  • 15.4. Western Europe Telecom IT Services Market, Segmentation By Organization Size, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion

16. UK Telecom IT Services Market

  • 16.1. UK Telecom IT Services Market, Segmentation By Solution, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
  • 16.2. UK Telecom IT Services Market, Segmentation By Deployment Type, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
  • 16.3. UK Telecom IT Services Market, Segmentation By Organization Size, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion

17. Germany Telecom IT Services Market

  • 17.1. Germany Telecom IT Services Market, Segmentation By Solution, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
  • 17.2. Germany Telecom IT Services Market, Segmentation By Deployment Type, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
  • 17.3. Germany Telecom IT Services Market, Segmentation By Organization Size, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion

18. France Telecom IT Services Market

  • 18.1. France Telecom IT Services Market, Segmentation By Solution, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
  • 18.2. France Telecom IT Services Market, Segmentation By Deployment Type, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
  • 18.3. France Telecom IT Services Market, Segmentation By Organization Size, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion

19. Italy Telecom IT Services Market

  • 19.1. Italy Telecom IT Services Market, Segmentation By Solution, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
  • 19.2. Italy Telecom IT Services Market, Segmentation By Deployment Type, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
  • 19.3. Italy Telecom IT Services Market, Segmentation By Organization Size, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion

20. Spain Telecom IT Services Market

  • 20.1. Spain Telecom IT Services Market, Segmentation By Solution, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
  • 20.2. Spain Telecom IT Services Market, Segmentation By Deployment Type, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
  • 20.3. Spain Telecom IT Services Market, Segmentation By Organization Size, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion

21. Eastern Europe Telecom IT Services Market

  • 21.1. Eastern Europe Telecom IT Services Market Overview
  • 21.2. Eastern Europe Telecom IT Services Market, Segmentation By Solution, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
  • 21.3. Eastern Europe Telecom IT Services Market, Segmentation By Deployment Type, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
  • 21.4. Eastern Europe Telecom IT Services Market, Segmentation By Organization Size, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion

22. Russia Telecom IT Services Market

  • 22.1. Russia Telecom IT Services Market, Segmentation By Solution, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
  • 22.2. Russia Telecom IT Services Market, Segmentation By Deployment Type, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
  • 22.3. Russia Telecom IT Services Market, Segmentation By Organization Size, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion

23. North America Telecom IT Services Market

  • 23.1. North America Telecom IT Services Market Overview
  • 23.2. North America Telecom IT Services Market, Segmentation By Solution, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
  • 23.3. North America Telecom IT Services Market, Segmentation By Deployment Type, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
  • 23.4. North America Telecom IT Services Market, Segmentation By Organization Size, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion

24. USA Telecom IT Services Market

  • 24.1. USA Telecom IT Services Market Overview
  • 24.2. USA Telecom IT Services Market, Segmentation By Solution, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
  • 24.3. USA Telecom IT Services Market, Segmentation By Deployment Type, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
  • 24.4. USA Telecom IT Services Market, Segmentation By Organization Size, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion

25. Canada Telecom IT Services Market

  • 25.1. Canada Telecom IT Services Market Overview
  • 25.2. Canada Telecom IT Services Market, Segmentation By Solution, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
  • 25.3. Canada Telecom IT Services Market, Segmentation By Deployment Type, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
  • 25.4. Canada Telecom IT Services Market, Segmentation By Organization Size, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion

26. South America Telecom IT Services Market

  • 26.1. South America Telecom IT Services Market Overview
  • 26.2. South America Telecom IT Services Market, Segmentation By Solution, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
  • 26.3. South America Telecom IT Services Market, Segmentation By Deployment Type, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
  • 26.4. South America Telecom IT Services Market, Segmentation By Organization Size, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion

27. Brazil Telecom IT Services Market

  • 27.1. Brazil Telecom IT Services Market, Segmentation By Solution, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
  • 27.2. Brazil Telecom IT Services Market, Segmentation By Deployment Type, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
  • 27.3. Brazil Telecom IT Services Market, Segmentation By Organization Size, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion

28. Middle East Telecom IT Services Market

  • 28.1. Middle East Telecom IT Services Market Overview
  • 28.2. Middle East Telecom IT Services Market, Segmentation By Solution, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
  • 28.3. Middle East Telecom IT Services Market, Segmentation By Deployment Type, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
  • 28.4. Middle East Telecom IT Services Market, Segmentation By Organization Size, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion

29. Africa Telecom IT Services Market

  • 29.1. Africa Telecom IT Services Market Overview
  • 29.2. Africa Telecom IT Services Market, Segmentation By Solution, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
  • 29.3. Africa Telecom IT Services Market, Segmentation By Deployment Type, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
  • 29.4. Africa Telecom IT Services Market, Segmentation By Organization Size, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion

30. Telecom IT Services Market Competitive Landscape And Company Profiles

  • 30.1. Telecom IT Services Market Competitive Landscape
  • 30.2. Telecom IT Services Market Company Profiles
    • 30.2.1. Accenture plc Overview, Products and Services, Strategy and Financial Analysis
    • 30.2.2. Amdocs Overview, Products and Services, Strategy and Financial Analysis
    • 30.2.3. ALE International SAS Overview, Products and Services, Strategy and Financial Analysis
    • 30.2.4. Capgemini SE Overview, Products and Services, Strategy and Financial Analysis
    • 30.2.5. Cognizant Overview, Products and Services, Strategy and Financial Analysis

31. Telecom IT Services Market Other Major And Innovative Companies

  • 31.1. Telefonaktiebolaget LM Ericsson
  • 31.2. Huawei Technologies Co
  • 31.3. The International Business Machines Corporation
  • 31.4. Oracle Corporation
  • 31.5. WTG Technologies Limited
  • 31.6. X4 Solutions
  • 31.7. Telarus Inc.
  • 31.8. Intellisys Communication Inc
  • 31.9. Telecom Brokerage Inc
  • 31.10. Reliance Industries Ltd
  • 31.11. China Mobile Ltd
  • 31.12. T-Mobile US Inc
  • 31.13. Verizon Communications Inc
  • 31.14. Comcast Corp
  • 31.15. Deutsche Telekom AG

32. Global Telecom IT Services Market Competitive Benchmarking And Dashboard

33. Key Mergers And Acquisitions In The Telecom IT Services Market

34. Recent Developments In The Telecom IT Services Market

35. Telecom IT Services Market High Potential Countries, Segments and Strategies

  • 35.1 Telecom IT Services Market In 2029 - Countries Offering Most New Opportunities
  • 35.2 Telecom IT Services Market In 2029 - Segments Offering Most New Opportunities
  • 35.3 Telecom IT Services Market In 2029 - Growth Strategies
    • 35.3.1 Market Trend Based Strategies
    • 35.3.2 Competitor Strategies

36. Appendix

  • 36.1. Abbreviations
  • 36.2. Currencies
  • 36.3. Historic And Forecast Inflation Rates
  • 36.4. Research Inquiries
  • 36.5. The Business Research Company
  • 36.6. Copyright And Disclaimer