病患入口网站市场 - 全球产业规模、份额、趋势、机会和预测，2018-2028 按类型、交付模式、最终用途、地区、竞争预测和机会细分，2018-2028F

到 2022 年，全球患者入口网站市场价值已达到 30.4 亿美元，并有望大幅增长，预计到 2028 年复合年增长率 (CAGR) 为 15.29%。这种增长归因于多种因素，包括广泛采用电子健康记录(EHR)、增加患者参与的措施以及向基于价值的医疗保健的过渡。患者入口网站是一个安全的线上平台，使患者能够以电子方式存取其医疗记录、与医疗保健提供者沟通、安排预约和管理其医疗保健资讯。

主要市场驱动因素

以病人为中心的照护不断发展

市场概况
预测期	2024-2028
2022 年市场规模	30.4亿美元
2028 年市场规模	70.7亿美元
2023-2028 年复合年增长率	15.29%
成长最快的细分市场	融合的
最大的市场	北美洲

在不断发展的医疗保健领域，以患者为中心的护理概念已成为一种驱动力，不仅改变患者体验，而且推动全球患者门户市场的成长。以病人为中心的照护将病人置于医疗保健决策的核心，使他们在管理自己的健康方面发挥积极作用。这种焦点的转变为患者门户解决方案带来了前所未有的机会。以患者为中心的护理使个人能够轻鬆存取其医疗记录和医疗保健资讯。患者入口网站是获取这些丰富资讯的入口网站。患者可以随时登入查看检测结果、查看病史并深入了解自己的健康状况。这种资讯取得方式提高了透明度，使患者能够就其医疗保健做出明智的决定。病人参与是以病人为中心的照护的关键要素。积极参与的患者更有可能遵守治疗计划、与医疗保健提供者沟通并积极参与护理。患者入口网站透过提供安全讯息传递、预约安排和药物管理等功能来促进这种参与。随着患者越来越多地参与医疗保健之旅，对患者入口网站解决方案的需求激增。以患者为中心的护理的兴起与远距医疗和远端监控的扩展同时发生。患者入口网站在支持这些措施方面发挥着至关重要的作用。透过患者门户，医疗保健提供者可以远端监测患者的生命征象、追踪慢性病并进行虚拟咨询。这种便利程度与以患者为中心的方法一致，因为它允许患者在舒适的家中接受护理。以患者为中心的照护强调各个医疗保健提供者之间无缝护理协调的必要性。患者入口网站促进初级保健医生、专家和其他医疗保健专业人员之间的沟通和资料共享。这改善了护理协调，减少了错误，并确保患者获得整体护理。随着医疗保健系统越来越重视协调，病患入口网站的采用变得势在必行。世界各地的政府和监管机构都支持以病人为中心的护理，作为更广泛的医疗改革努力的一部分。美国的《健康资讯可移植性和责任法案》(HIPAA) 等法规要求医疗保健提供者为患者提供安全的健康资讯存取权。患者入口网站是实现遵守这些法规的重要工具，组织正在对其进行投资以避免处罚并确保资料安全。

政府的授权和激励措施

全球患者门户市场正处于上升轨道，而这一成长背后的关键驱动力之一是政府透过授权和激励措施积极参与。这些倡议不仅重塑了医疗保健格局，也推动了全球病患入口网站的采用。美国一直是透过「有意义的使用」计划促进电子健康记录 (EHR) 和患者入口网站的采用的先驱。这项联邦倡议现在被称为促进互通性计划，激励医疗保健提供者展示电子病历的有意义的使用，其中包括合併患者入口网站。为了获得经济激励，医疗保健组织必须满足特定标准，包括让患者透过安全的线上入口网站存取其健康记录。这项授权一直是美国患者入口网站激增的重要推动力。美国政府的授权经常强调医疗保健中资料可存取性和透明度的重要性。患者入口网站有助于实现这些目标。透过允许患者获取其健康讯息，政府旨在提高透明度并确保患者能够积极参与其护理决策。患者入口网站使患者能够查看他们的医疗记录、追踪测试结果并更好地了解他们的健康状况，从而提高医疗服务的透明度。政府措施认识到为患者提供健康资料的价值。在包括美国在内的许多国家/地区，病患入口网站必须提供安全且使用者友好的平台，以便病患存取其医疗记录、与医疗保健提供者沟通并积极参与其医疗保健之旅。这种授权可以带来更明智的决策并增加病人对护理的参与。政府命令通常伴随着严格的资料安全和隐私要求。患者入口网站必须遵守这些法规，例如美国的《健康保险流通与责任法案》(HIPAA)，这可确保患者的敏感健康资讯免受洩露和未经授权的访问，从而在患者和医疗保健提供者之间建立信任。许多政府都热衷于降低医疗保健成本，而病患入口网站可以为实现这一目标做出贡献。透过促进线上预约安排、处方补充和安全讯息传递，病患入口网站简化了管理任务并减轻了医护人员的负担。这种效率可以节省成本并改善资源分配。

改善医疗服务的可近性和便利性

在当今快节奏的世界中，便利性和可及性在我们生活的几乎各个方面都变得至关重要。医疗保健产业也不例外，以病人为中心的照护模式强调需要改善可及性和便利性。患者入口网站、允许个人存取其健康资讯并与医疗保健提供者互动的安全线上平台，处于此转变的最前沿。患者入口网站的兴起确保患者​​能够持续存取其健康资讯。对于那些在正常办公时间之外可能对自己的健康有疑问或担忧的个人来说，这种 24/7 的可用性改变了游戏规则。患者可以在方便的时候登入查看实验室结果、药物清单，甚至他们的病史，从而减少了打电话或去办公室进行日常询问的需要。患者入口网站具有超越地理界限的卓越能力。生活在偏远或服务欠缺地区的患者可以从患者入口网站中受益匪浅。他们可以与医疗保健提供者联繫、安排预约并存取他们的健康记录，而无需长途跋涉，从而改善以前服务不足的人群获得医疗保健服务的机会。患者入口网站简化了安排预约和请求处方补充的过程。这种便利性符合现代患者忙碌的生活。无论是预约后续预约还是更新处方，患者只需点击几下即可完成这些任务，无需长时间打电话或亲自拜访。最近远距医疗服务的激增凸显了便捷获得医疗服务的重要性。患者入口网站与远距医疗平台无缝集成，使患者能够安排虚拟预约、访问远距医疗咨询并接受远端监控服务。这种便利性对于扩大医疗保健的覆盖范围发挥了重要作用，特别是在新冠肺炎 (COVID-19) 大流行期间。患者入口网站通常为患者提供积极管理其健康的工具和资源。这些可能包括健康追踪器、教育材料和个人化护理计划。患者可以使用这些资源来监测他们的病情、设定健康目标并追踪他们的进展，从而改善自我管理和整体健康结果。

加强护理协调

在不断发展的医疗保健领域，护理协调已成为焦点。加强护理协调不仅可以改善患者的治疗效果，还可以推动全球患者入口网站市场的成长。患者入口网站是安全的线上平台，使患者能够存取其健康记录并与医疗保健提供者进行沟通，在这一转变中发挥关键作用。医疗保健领域的主要挑战之一是确保患者护理团队的所有成员都能获得最新且全面的资讯。患者入口网站促进初级保健医生、专家、护士、药剂师和其他医疗保健提供者之间无缝共享患者资料。这种即时资讯交换促进了更好的协作，减少了错误，并最终增强了患者护理。患者入口网站为患者与其医疗保健提供者之间的沟通提供了安全的管道。患者可以在家中方便地发送讯息、提出问题和索取资讯。加强沟通可确保患者在需要时可以联繫他们的医疗团队，促进及时介入并减少误解的风险。患者入口网站通常与电子健康记录 (EHR) 集成，允许医​​疗保健提供者访问患者的完整病史，包括测试结果、药物、过敏和过去的治疗。这种对患者健康状况的全面了解使提供者能够做出更明智的决策并提供个人化护理。用药错误和不依从是医疗保健领域的重大挑战。患者入口网站透过让患者轻鬆存取其药物清单和处方详细资讯来协助药物管理。患者可以透过入口网站请求续药、报告副作用并接收用药提醒，从而实现更安全、更有效的用药管理。护理协调通常涉及转介专家或咨询其他医疗保健专业人员。患者入口网站透过与专家安全共享医疗记录和测试结果来简化此过程。这减少了护理延误，加快了咨询速度，并确保所有提供者就患者的病情达成共识。

主要市场挑战

互通性问题

患者入口网站面临的最重大挑战之一是互通性。医疗保健系统通常使用不同的电子健康记录 (EHR) 系统和患者入口网站解决方案，这些系统和患者入口网站解决方案彼此之间无法无缝通讯。这导致患者资料支离破碎，使得医疗保健提供者很难获得完整、准确的患者病史视图。实现不同系统之间的互通性仍然是该行业的首要任务。

资料安全和隐私问题

病患健康资料高度敏感，并受到严格的监管，例如美国的健康保险流通和责任法案 (HIPAA)。确保病患资讯的安全和隐私是病患入口网站面临的重大挑战。资料外洩可能会产生严重后果，削弱患者的信任并使医疗保健提供者承担法律责任。病患入口网站必须持续投资于强大的安全措施，以防范网路威胁。

有限的患者收养

儘管它们提供了许多好处，但患者入口网站在患者中的采用率往往较低。造成这项挑战的因素有很多，包括某些患者群体的数位素养有限、对资料隐私的担忧以及患者入口网站可能难以使用的看法。鼓励患者积极参与这些平台仍然是医疗保健提供者必须克服的障碍。

医疗保健提供者之间的实施不平衡

医疗保健提供者对患者入口网站的采用程度参差不齐。虽然一些组织已将患者入口网站完全整合到其医疗保健提供系统中，但其他组织却落后了。这种碎片化可能会导致患者在存取线上健康记录以及与提供者的沟通方面存在差异，从而造成患者体验不太统一。

主要市场趋势

与可穿戴设备和物联网设备集成

随着穿戴式装置和物联网 (IoT) 越来越多地融入医疗保健领域，病患入口网站也将效仿。患者将能够将健身追踪器或智慧手錶等穿戴式装置连接到患者入口网站。这种整合将允许自动传输健康资料，使患者和医疗保健提供者能够更有效地监控健康指标。

人工智慧驱动的个人化

人工智慧 (AI) 和机器学习将彻底改变患者入口网站。这些技术将分析患者资料，以提供个人化的健康建议、提醒和警报。人工智慧驱动的聊天机器人将提供即时帮助，回答患者的问题并指导他们完成医疗保健之旅。

远距医疗整合

远距医疗呈指数级增长，尤其是在应对 COVID-19 大流行的过程中。患者入口网站将越来越多地整合远距医疗功能，使患者能够无缝安排和进行虚拟预约。这一趋势将扩大获得护理的机会，特别是在偏远或服务不足的地区。

数据互通性

解决资料互通性的挑战将继续成为关键趋势。患者入口网站将努力实现与各种电子健康记录 (EHR) 系统的更大相容性，确保患者和医疗保健提供者能够存取全面且最新的健康资讯。

细分市场洞察

类型洞察

根据类型类别，整合细分市场将在2022 年成为全球患者入口网站市场的主导者。这可以归因于其提供全面解决方案的能力，这些解决方案可提高效率、提供各种功能并提供具有成本效益的解决方案。整合入口网站消除了创建独特的客製化系统来弥合医生需求和患者资料之间差距的必要性。此外，正在进行的专注于开发预先整合电子健康记录 (EHR) 週边设备的研究工作预计将推动这一成长。具有整合病患入口网站的 EMR/EHR 系统可作为任何其他医疗保健 IT 系统或现有 EMR/EHR 中的组件。

交付模式见解

2022 年，基于网路的类别占据了最大的市场份额。该细分市场的受欢迎程度激增可归因于其提供的优势，包括更快的实施、无需额外的硬体投资、自动软体更新和较低的初始成本。

与本地软体不同，基于网路的软体可以在异地设定并由第三方监督。网路为基础的软体供应商通常会根据使用情况收取年费或月费。与基于网路的软体相关的主要优势包括成本效益（因为它无需购买软体或硬体系统）、快速的投资回报和简单的部署。

同时，基于云端的类别预计将在预测期内大幅成长。这是因为它允许医疗保健组织即时共享和整合来自不同位置或系统的资料，并建立全面的资料库註册表。基于云端的入口网站提供各种功能，包括电子邮件行销、线上预约安排、健康教育工具以及与社交媒体平台的整合。

区域洞察

2022 年，北美在市场上处于领先地位，这主要归功于医疗保健 IT 领域的技术进步。尤其是美国和加拿大，在将 IT 技术整合到医疗保健系统方面取得了相当大的成功，预计这一因素将推动市场扩张。

光是美国就承担超过 1.3 亿人与至少一种慢性疾病奋战的负担。该国每年约 70% 的死亡都是由这些疾病造成的。鑑于该地区目标人群众多，多种健康问题的管理变得越来越复杂。此外，从基于所提供服务数量的报销模式转变为基于所提供护理品质的报销模式正在扩大北美对患者门户系统的需求。

欧洲预计将获得第二大市场份额，这主要是由于医疗保健 IT 和远距医疗计划的日益普及以及整个地区医疗保健流程的数位化所推动的。同时，亚太地区对先进医疗基础设施的接受度和需求不断增加，将成为推动该地区市场成长的关键因素。预计亚太地区在可预见的未来将显着成长，中国、日本和印度将成为该地区发展最快的国家，从而为高敏锐度资讯系统市场的扩大做出贡献。

目录

第 1 章：产品概述

• 市场定义
• 市场范围
  • 涵盖的市场
  • 考虑学习的年份
  • 主要市场区隔

第 2 章：研究方法

• 研究目的
• 基线方法
• 主要产业伙伴
• 主要协会和二手资料来源
• 预测方法
• 数据三角测量与验证
• 假设和限制

第 3 章：执行摘要

• 市场概况
• 主要市场细分概述
• 主要市场参与者概述
• 重点地区/国家概况
• 市场驱动因素、挑战、趋势概述

第 4 章：客户之声

第 5 章：全球病患入口网站市场展望

• 市场规模及预测
  • 按价值
• 市占率及预测
  • 按类型（独立式、整合式）
  • 依交付模式（基于 Web、基于云端）
  • 依最终用途（提供者、付款人、其他）
  • 按地区
  • 按公司划分 (2022)
• 产品市场地图
  • 按类型
  • 按交付方式
  • 按最终用途
  • 按地区

第 6 章：北美患者入口网站市场展望

• 市场规模及预测
  • 按价值
• 市占率及预测
  • 按类型（独立式、整合式）
  • 依交付模式（基于 Web、基于云端）
  • 依最终用途（提供者、付款人、其他）
  • 按国家/地区
• 北美：国家分析
  • 美国
  • 加拿大
  • 墨西哥

第 7 章：欧洲病患入口网站市场展望

• 市场规模及预测
  • 按价值
• 市占率及预测
  • 按类型（独立式、整合式）
  • 依交付模式（基于 Web、基于云端）
  • 依最终用途（提供者、付款人、其他）
  • 按国家/地区
• 欧洲：国家分析
  • 德国
  • 英国
  • 法国
  • 义大利
  • 西班牙

第 8 章：亚太地区病患入口网站市场展望

• 市场规模及预测
  • 按价值
• 市占率及预测
  • 按类型（独立式、整合式）
  • 依交付模式（基于 Web、基于云端）
  • 依最终用途（提供者、付款人、其他）
  • 按国家/地区
• 亚太地区：国家分析
  • 中国
  • 日本
  • 印度
  • 澳洲
  • 韩国

第 9 章：南美洲患者门户市场展望

• 市场规模及预测
  • 按价值
• 市占率及预测
  • 按类型（独立式、整合式）
  • 依交付模式（基于 Web、基于云端）
  • 依最终用途（提供者、付款人、其他）
  • 按国家/地区
• 南美洲：国家分析
  • 巴西
  • 阿根廷
  • 哥伦比亚

第 10 章：中东和非洲病患入口网站市场展望

• 市场规模及预测
  • 按价值
• 市占率及预测
  • 按类型（独立式、整合式）
  • 依交付模式（基于 Web、基于云端）
  • 依最终用途（提供者、付款人、其他）
  • 按国家/地区
• MEA：国家分析
  • 南非病患入口网站
  • 沙乌地阿拉伯病患入口网站
  • 阿联酋病患入口网站
  • 科威特患者入口网站

第 11 章：市场动态

• 司机
• 挑战

第 12 章：市场趋势与发展

• 近期发展
• 併购
• 产品发布

第 13 章：波特的五力分析

• 产业竞争
• 新进入者的潜力
• 供应商的力量
• 客户的力量
• 替代产品的威胁

第14章：竞争格局

• 商业概览
• 产品供应
• 最近的发展
• 财务（据报导）
• 主要人员
• SWOT分析
  • Allscripts Healthcare LLC
  • athenahealth Inc
  • Cerner Corp
  • Epic Systems Corp
  • GE Healthcare Inc
  • Greenway Health LLC
  • McKesson Corp
  • MedFusion Inc
  • NextGen Healthcare Information Systems LLC

第 15 章：策略建议

第 16 章：关于我们与免责声明

The Global Patient Portal Market has reached a value of USD 3.04 billion in 2022 and is poised for substantial growth, with an expected Compound Annual Growth Rate (CAGR) of 15.29% through 2028. This growth is attributed to various factors, including the widespread adoption of electronic health records (EHRs), increasing initiatives to engage patients, and a transition towards value-based healthcare. A patient portal is a secure online platform that empowers patients to access their medical records, communicate with healthcare providers, schedule appointments, and manage their healthcare information electronically.

Key Market Drivers

Rising Patient-Centric Care

Market Overview
Forecast Period	2024-2028
Market Size 2022	USD 3.04 Billion
Market Size 2028	USD 7.07 Billion
CAGR 2023-2028	15.29%
Fastest Growing Segment	Integrated
Largest Market	North America

In the evolving landscape of healthcare, the concept of patient-centric care has emerged as a driving force that not only transforms patient experiences but also fuels the growth of the global patient portal market. Patient-centric care places the patient at the heart of healthcare decisions, giving them an active role in managing their health. This shift in focus has ushered in an era of unprecedented opportunities for patient portal solutions. Patient-centric care empowers individuals by providing them with easy access to their medical records and healthcare information. Patient portals serve as the gateway to this wealth of information. Patients can log in at any time to view test results, review their medical history, and gain insights into their health conditions. This access to information fosters transparency and enables patients to make informed decisions about their healthcare. Patient engagement is a pivotal element of patient-centric care. Engaged patients are more likely to adhere to treatment plans, communicate with their healthcare providers, and actively participate in their care. Patient portals facilitate this engagement by offering features such as secure messaging, appointment scheduling, and medication management. As patients become more engaged in their healthcare journey, the demand for patient portal solutions surges. The rise of patient-centric care has coincided with the expansion of telehealth and remote monitoring. Patient portals play a crucial role in supporting these initiatives. Through patient portals, healthcare providers can remotely monitor patients' vital signs, track chronic conditions, and conduct virtual consultations. This level of convenience aligns with the patient-centric approach, as it allows patients to receive care from the comfort of their homes. Patient-centric care emphasizes the need for seamless care coordination among various healthcare providers. Patient portals facilitate communication and data sharing between primary care physicians, specialists, and other healthcare professionals. This improves care coordination, reduces errors, and ensures that patients receive holistic care. As healthcare systems increasingly prioritize coordination, patient portal adoption becomes imperative. Governments and regulatory bodies worldwide are endorsing patient-centric care as part of broader healthcare reform efforts. Regulations such as the Health Information Portability and Accountability Act (HIPAA) in the United States require healthcare providers to offer patients secure access to their health information. Patient portals are essential tools for achieving compliance with these regulations, and organizations are investing in them to avoid penalties and ensure data security.

Government Mandates and Incentives

The global patient portal market is on an upward trajectory, and one of the critical drivers behind this growth is the active involvement of governments through mandates and incentives. These initiatives are not only reshaping the healthcare landscape but also propelling the adoption of patient portals worldwide. The United States has been a trailblazer in promoting the adoption of electronic health records (EHRs) and patient portals through the Meaningful Use program. This federal initiative, now known as the Promoting Interoperability program, incentivizes healthcare providers to demonstrate meaningful use of EHRs, which includes the incorporation of patient portals. To qualify for financial incentives, healthcare organizations must meet specific criteria, including offering patients access to their health records through secure online portals. This mandate has been a significant driver for the proliferation of patient portals in the U.S. Government mandates often emphasize the importance of data accessibility and transparency in healthcare. Patient portals are instrumental in achieving these goals. By granting patients access to their health information, governments aim to enhance transparency and ensure that patients can actively participate in their care decisions. Patient portals enable patients to review their medical records, track test results, and understand their health conditions better, promoting transparency in healthcare delivery. Government initiatives recognize the value of empowering patients with their health data. In many countries, including the United States, patient portals are mandated to offer a secure and user-friendly platform for patients to access their medical records, communicate with healthcare providers, and engage in their healthcare journey actively. This empowerment leads to more informed decision-making and increased patient involvement in their care. Government mandates often come with stringent data security and privacy requirements. Patient portals are mandated to adhere to these regulations, such as the Health Insurance Portability and Accountability Act (HIPAA) in the U.S. This ensures that patients' sensitive health information is safeguarded against breaches and unauthorized access, instilling trust among patients and healthcare providers. Many governments are keen on reducing healthcare costs, and patient portals can contribute to this objective. By facilitating online appointment scheduling, prescription refills, and secure messaging, patient portals streamline administrative tasks and reduce the burden on healthcare staff. This efficiency leads to cost savings and improved resource allocation.

Improved Healthcare Access and Convenience

In today's fast-paced world, convenience and accessibility have become paramount in nearly every aspect of our lives. The healthcare industry is no exception, with patient-centric care models emphasizing the need for improved access and convenience. Patient portals, secure online platforms that allow individuals to access their health information and interact with healthcare providers, are at the forefront of this transformation. The rise of patient portals ensures that patients have constant access to their health information. This 24/7 availability is a game-changer for individuals who may have questions or concerns about their health outside of regular office hours. Patients can log in at their convenience to view lab results, medication lists, and even their medical history, reducing the need for phone calls or office visits for routine inquiries. Patient portals have the remarkable ability to transcend geographical boundaries. Patients living in remote or underserved areas can benefit immensely from patient portals. They can connect with their healthcare providers, schedule appointments, and access their health records without the need to travel long distances, thus improving access to healthcare services for populations that were previously underserved. Patient portals simplify the process of scheduling appointments and requesting prescription refills. This convenience aligns with the busy lives of modern patients. Whether it's booking a follow-up appointment or renewing a prescription, patients can complete these tasks with just a few clicks, eliminating the need for lengthy phone calls or in-person visits. The recent surge in telehealth services has highlighted the importance of convenient access to care. Patient portals seamlessly integrate with telehealth platforms, enabling patients to schedule virtual appointments, access telemedicine consultations, and receive remote monitoring services. This convenience has been instrumental in expanding access to healthcare, especially during the COVID-19 pandemic. Patient portals often offer tools and resources for patients to actively manage their health. These may include health trackers, educational materials, and personalized care plans. Patients can use these resources to monitor their conditions, set health goals, and track their progress, leading to improved self-management and overall health outcomes.

Enhanced Care Coordination

In the ever-evolving landscape of healthcare, care coordination has become a central focus. Enhanced care coordination not only improves patient outcomes but also fuels the growth of the global patient portal market. Patient portals, secure online platforms that enable patients to access their health records and communicate with healthcare providers, play a pivotal role in this transformation. One of the primary challenges in healthcare is ensuring that all members of a patient's care team have access to up-to-date and comprehensive information. Patient portals facilitate the seamless sharing of patient data among primary care physicians, specialists, nurses, pharmacists, and other healthcare providers. This real-time information exchange fosters better collaboration, reduces errors, and ultimately enhances patient care. Patient portals provide a secure channel for communication between patients and their healthcare providers. Patients can send messages, ask questions, and request information, all from the convenience of their homes. Enhanced communication ensures that patients can reach out to their healthcare team when needed, promoting timely interventions and reducing the risk of misunderstandings. Patient portals often integrate with electronic health records (EHRs), allowing healthcare providers to access a patient's complete medical history, including test results, medications, allergies, and past treatments. This comprehensive view of a patient's health empowers providers to make more informed decisions and deliver personalized care. Medication errors and non-adherence are significant challenges in healthcare. Patient portals assist in medication management by providing patients with easy access to their medication lists and prescription details. Patients can request refills, report side effects, and receive medication reminders through the portal, leading to safer and more effective medication management. Care coordination often involves referrals to specialists or consultations with other healthcare professionals. Patient portals simplify this process by enabling secure sharing of medical records and test results with specialists. This reduces delays in care, expedites consultations, and ensures that all providers are on the same page regarding the patient's condition.

Key Market Challenges

Interoperability Issues

One of the most significant challenges facing patient portals is interoperability. Healthcare systems often use different electronic health record (EHR) systems and patient portal solutions that do not seamlessly communicate with each other. This results in fragmented patient data, making it difficult for healthcare providers to access a complete and accurate view of a patient's medical history. Achieving interoperability between disparate systems remains a top priority for the industry.

Data Security and Privacy Concerns

Patient health data is highly sensitive and subject to strict regulations, such as the Health Insurance Portability and Accountability Act (HIPAA) in the United States. Ensuring the security and privacy of patient information is a significant challenge for patient portals. Data breaches can have severe consequences, eroding patient trust and exposing healthcare providers to legal liabilities. Patient portals must continually invest in robust security measures to protect against cyber threats.

Limited Patient Adoption

Despite the benefits they offer, patient portals often face low adoption rates among patients. Several factors contribute to this challenge, including limited digital literacy among certain patient populations, concerns about data privacy, and the perception that patient portals may be difficult to use. Encouraging patients to actively engage with these platforms remains a hurdle that healthcare providers must overcome.

Uneven Implementation Across Healthcare Providers

The adoption of patient portals is uneven across healthcare providers. While some organizations have fully integrated patient portals into their healthcare delivery systems, others lag behind. This fragmentation can result in disparities in patient access to online health records and communication with providers, creating a less uniform patient experience.

Key Market Trends

Integration with Wearables and IoT Devices

As wearable devices and the Internet of Things (IoT) become increasingly integrated into healthcare, patient portals will follow suit. Patients will be able to connect their wearables, such as fitness trackers or smartwatches, to their patient portals. This integration will allow for the automatic transfer of health data, enabling patients and healthcare providers to monitor health metrics more effectively.

AI-Powered Personalization

Artificial intelligence (AI) and machine learning are set to revolutionize patient portals. These technologies will analyze patient data to provide personalized health recommendations, reminders, and alerts. AI-powered chatbots will offer real-time assistance, answering patient questions and guiding them through their healthcare journeys.

Telehealth Integration

Telehealth has seen exponential growth, especially in response to the COVID-19 pandemic. Patient portals will increasingly integrate telehealth capabilities, allowing patients to schedule and conduct virtual appointments seamlessly. This trend will expand access to care, particularly in remote or underserved areas.

Data Interoperability

Addressing the challenge of data interoperability will continue to be a key trend. Patient portals will work towards achieving greater compatibility with various electronic health record (EHR) systems, ensuring that patients and healthcare providers can access comprehensive and up-to-date health information.

Segmental Insights

Type Insights

Based on the category of Type, the Integrated segment emerged as the dominant player in the global market for patient portal in 2022. This can be attributed to its capability to offer comprehensive solutions that enhance efficiency, provide various functionalities, and offer cost-effective solutions. Integrated portals eliminate the necessity for creating a distinct customized system to bridge the gap between physician needs and patient data. Furthermore, ongoing research endeavors focused on developing pre-integrated Electronic Health Record (EHR) peripherals are anticipated to drive this growth. EMR/EHR systems with integrated patient portals serve as a component within any other healthcare IT system or pre-existing EMR/EHR.

Furthermore, these systems offer users a unified interface to perform numerous business tasks. They are more cost-effective, widely adopted, and in high demand since they provide an all-in-one solution. In July 2021, a strategic partnership between Allscripts, a prominent EHR provider, and Medfusion was announced. This collaboration aimed to offer Allscripts EHR and Practice Management client's access to the top-rated Medfusion patient portal. This new online patient portal from Allscripts is expected to help physician practices save time, reduce costs, and enhance revenue by incorporating features that are highly favored by patients.

On the other hand, Standalone patient portals are predicted to experience substantial growth throughout the forecast period spanning from 2022 to 2030. This type of portal is well-suited for smaller healthcare entities like independent pharmacies, local medical offices, boutique healthcare providers, and private labs. Standalone patient portals operate on a simpler software architecture, requiring fewer resources and efforts for development. They can be constructed more swiftly by a team of less-experienced programmers, making them generally affordable for smaller businesses.

Delivery Mode Insights

In 2022, the web-based category claimed the largest market share. The surge in this segment's popularity can be attributed to the advantages it offers, including quicker implementation, no need for additional hardware investment, automatic software updates, and low initial cost.

Unlike on-premises software, web-based software can be set up off-site and overseen by a third party. Providers of web-based software typically charge an annual or monthly fee based on usage. Key benefits associated with web-based software encompass cost-effectiveness (as it eliminates the need to purchase software or hardware systems), swift return on investment, and straightforward deployment.

Meanwhile, the cloud-based category is expected to witness substantial growth in the projected period. This is because it allows healthcare organizations to share and integrate data from various locations or systems in real-time and establish a comprehensive database registry. Cloud-based portals offer various features, including email marketing, online appointment scheduling, health education tools, and integration with social media platforms.

Regional Insights

In 2022, North America took the lead in the market, primarily due to the technological advancements within the field of healthcare IT. The United States and Canada, in particular, have demonstrated considerable success in integrating IT technologies into their healthcare systems, a factor that is expected to fuel market expansion.

The United States alone bears the burden of over 130 million individuals grappling with at least one chronic health condition. These conditions are responsible for approximately 70% of annual deaths in the country. Given the substantial target population in the region, the management of multiple health issues has become increasingly complex. Moreover, the shift from a reimbursement model based on the quantity of services provided to one based on the quality of care delivered is amplifying the demand for patient portal systems in North America.

Europe is projected to secure the second-largest market share, primarily driven by the growing adoption of healthcare IT and telehealth initiatives, as well as the digitalization of healthcare processes across the region. Meanwhile, the increasing acceptance and demand for advanced medical infrastructure in Asia-Pacific will be the key factor propelling market growth in that area. The Asia-Pacific region is anticipated to experience significant growth in the foreseeable future, with China, Japan, and India emerging as the most rapidly advancing nations in the region, thereby contributing to the expansion of the market for high acuity information systems.

Key Market Players

• Allscripts Healthcare LLC

• athenahealth Inc

• Cerner Corp

• Epic Systems Corp

• GE Healthcare Inc

• Greenway Health LLC

• McKesson Corp

• MedFusion Inc

• NextGen Healthcare Information Systems LLC

Report Scope:

In this report, the Global Patient Portal Market has been segmented into the following categories, in addition to the industry trends which have also been detailed below:

Patient Portal Market, By Type:

• Standalone
• Integrated

Patient Portal Market, By Delivery Mode:

• Web-based
• Cloud-based

Patient Portal Market, By End-use:

• Providers
• Payers
• Others

Patient Portal Market, By Region:

• North America
• United States
• Canada
• Mexico
• Europe
• Germany
• United Kingdom
• France
• Italy
• Spain
• Asia-Pacific
• China
• Japan
• India
• Australia
• South Korea
• South America
• Brazil
• Argentina
• Colombia
• Middle East & Africa
• South Africa
• Saudi Arabia
• UAE
• Kuwait

Competitive Landscape

• Company Profiles: Detailed analysis of the major companies present in the Global Patient Portal Market.

Available Customizations:

• Global Patient Portal market report with the given market data, Tech Sci Research offers customizations according to a company's specific needs. The following customization options are available for the report:

Company Information

• Detailed analysis and profiling of additional market players (up to five).

Table of Contents

1. Product Overview

• 1.1. Market Definition
• 1.2. Scope of the Market
  • 1.2.1. Markets Covered
  • 1.2.2. Years Considered for Study
  • 1.2.3. Key Market Segmentations

2. Research Methodology

• 2.1. Objective of the Study
• 2.2. Baseline Methodology
• 2.3. Key Industry Partners
• 2.4. Major Association and Secondary Sources
• 2.5. Forecasting Methodology
• 2.6. Data Triangulation & Validation
• 2.7. Assumptions and Limitations

3. Executive Summary

• 3.1. Overview of the Market
• 3.2. Overview of Key Market Segmentations
• 3.3. Overview of Key Market Players
• 3.4. Overview of Key Regions/Countries
• 3.5. Overview of Market Drivers, Challenges, Trends

4. Voice of Customer

5. Global Patient Portal Market Outlook

• 5.1. Market Size & Forecast
  • 5.1.1. By Value
• 5.2. Market Share & Forecast
  • 5.2.1. By Type (Standalone, Integrated)
  • 5.2.2. By Delivery Mode (Web-based, Cloud-based)
  • 5.2.3. By End-use (Providers, Payers, Others)
  • 5.2.4. By Region
  • 5.2.5. By Company (2022)
• 5.3. Product Market Map
  • 5.3.1. By Type
  • 5.3.2. By Delivery Mode
  • 5.3.3. By End-use
  • 5.3.4. By Region

6. North America Patient Portal Market Outlook

• 6.1. Market Size & Forecast
  • 6.1.1. By Value
• 6.2. Market Share & Forecast
  • 6.2.1. By Type (Standalone, Integrated)
  • 6.2.2. By Delivery Mode (Web-based, Cloud-based)
  • 6.2.3. By End-use (Providers, Payers, Others)
  • 6.2.4. By Country
• 6.3. North America: Country Analysis
  • 6.3.1. United States Patient Portal Market Outlook
    • 6.3.1.1. Market Size & Forecast
      • 6.3.1.1.1. By Value
    • 6.3.1.2. Market Share & Forecast
      • 6.3.1.2.1. By Type
      • 6.3.1.2.2. By Delivery Mode
      • 6.3.1.2.3. By End-use
  • 6.3.2. Canada Patient Portal Market Outlook
    • 6.3.2.1. Market Size & Forecast
      • 6.3.2.1.1. By Value
    • 6.3.2.2. Market Share & Forecast
      • 6.3.2.2.1. By Type
      • 6.3.2.2.2. By Delivery Mode
      • 6.3.2.2.3. By End-use
  • 6.3.3. Mexico Patient Portal Market Outlook
    • 6.3.3.1. Market Size & Forecast
      • 6.3.3.1.1. By Value
    • 6.3.3.2. Market Share & Forecast
      • 6.3.3.2.1. By Type
      • 6.3.3.2.2. By Delivery Mode
      • 6.3.3.2.3. By End-use

7. Europe Patient Portal Market Outlook

• 7.1. Market Size & Forecast
  • 7.1.1. By Value
• 7.2. Market Share & Forecast
  • 7.2.1. By Type (Standalone, Integrated)
  • 7.2.2. By Delivery Mode (Web-based, Cloud-based)
  • 7.2.3. By End-use (Providers, Payers, Others)
  • 7.2.4. By Country
• 7.3. Europe: Country Analysis
  • 7.3.1. Germany Patient Portal Market Outlook
    • 7.3.1.1. Market Size & Forecast
      • 7.3.1.1.1. By Value
    • 7.3.1.2. Market Share & Forecast
      • 7.3.1.2.1. By Type
      • 7.3.1.2.2. By Delivery Mode
      • 7.3.1.2.3. By End-use
  • 7.3.2. United Kingdom Patient Portal Market Outlook
    • 7.3.2.1. Market Size & Forecast
      • 7.3.2.1.1. By Value
    • 7.3.2.2. Market Share & Forecast
      • 7.3.2.2.1. By Type
      • 7.3.2.2.2. By Delivery Mode
      • 7.3.2.2.3. By End-use
  • 7.3.3. France Patient Portal Market Outlook
    • 7.3.3.1. Market Size & Forecast
      • 7.3.3.1.1. By Value
    • 7.3.3.2. Market Share & Forecast
      • 7.3.3.2.1. By Type
      • 7.3.3.2.2. By Delivery Mode
      • 7.3.3.2.3. By End-use
  • 7.3.4. Italy Patient Portal Market Outlook
    • 7.3.4.1. Market Size & Forecast
      • 7.3.4.1.1. By Value
    • 7.3.4.2. Market Share & Forecast
      • 7.3.4.2.1. By Type
      • 7.3.4.2.2. By Delivery Mode
      • 7.3.4.2.3. By End-use
  • 7.3.5. Spain Patient Portal Market Outlook
    • 7.3.5.1. Market Size & Forecast
      • 7.3.5.1.1. By Value
    • 7.3.5.2. Market Share & Forecast
      • 7.3.5.2.1. By Type
      • 7.3.5.2.2. By Delivery Mode
      • 7.3.5.2.3. By End-use

8. Asia-Pacific Patient Portal Market Outlook

• 8.1. Market Size & Forecast
  • 8.1.1. By Value
• 8.2. Market Share & Forecast
  • 8.2.1. By Type (Standalone, Integrated)
  • 8.2.2. By Delivery Mode (Web-based, Cloud-based)
  • 8.2.3. By End-use (Providers, Payers, Others)
  • 8.2.4. By Country
• 8.3. Asia-Pacific: Country Analysis
  • 8.3.1. China Patient Portal Market Outlook
    • 8.3.1.1. Market Size & Forecast
      • 8.3.1.1.1. By Value
    • 8.3.1.2. Market Share & Forecast
      • 8.3.1.2.1. By Type
      • 8.3.1.2.2. By Delivery Mode
      • 8.3.1.2.3. By End-use
  • 8.3.2. Japan Patient Portal Market Outlook
    • 8.3.2.1. Market Size & Forecast
      • 8.3.2.1.1. By Value
    • 8.3.2.2. Market Share & Forecast
      • 8.3.2.2.1. By Type
      • 8.3.2.2.2. By Delivery Mode
      • 8.3.2.2.3. By End-use
  • 8.3.3. India Patient Portal Market Outlook
    • 8.3.3.1. Market Size & Forecast
      • 8.3.3.1.1. By Value
    • 8.3.3.2. Market Share & Forecast
      • 8.3.3.2.1. By Type
      • 8.3.3.2.2. By Delivery Mode
      • 8.3.3.2.3. By End-use
  • 8.3.4. Australia Patient Portal Market Outlook
    • 8.3.4.1. Market Size & Forecast
      • 8.3.4.1.1. By Value
    • 8.3.4.2. Market Share & Forecast
      • 8.3.4.2.1. By Type
      • 8.3.4.2.2. By Delivery Mode
      • 8.3.4.2.3. By End-use
  • 8.3.5. South Korea Patient Portal Market Outlook
    • 8.3.5.1. Market Size & Forecast
      • 8.3.5.1.1. By Value
    • 8.3.5.2. Market Share & Forecast
      • 8.3.5.2.1. By Type
      • 8.3.5.2.2. By Delivery Mode
      • 8.3.5.2.3. By End-use

9. South America Patient Portal Market Outlook

• 9.1. Market Size & Forecast
  • 9.1.1. By Value
• 9.2. Market Share & Forecast
  • 9.2.1. By Type (Standalone, Integrated)
  • 9.2.2. By Delivery Mode (Web-based, Cloud-based)
  • 9.2.3. By End-use (Providers, Payers, Others)
  • 9.2.4. By Country
• 9.3. South America: Country Analysis
  • 9.3.1. Brazil Patient Portal Market Outlook
    • 9.3.1.1. Market Size & Forecast
      • 9.3.1.1.1. By Value
    • 9.3.1.2. Market Share & Forecast
      • 9.3.1.2.1. By Type
      • 9.3.1.2.2. By Delivery Mode
      • 9.3.1.2.3. By End-use
  • 9.3.2. Argentina Patient Portal Market Outlook
    • 9.3.2.1. Market Size & Forecast
      • 9.3.2.1.1. By Value
    • 9.3.2.2. Market Share & Forecast
      • 9.3.2.2.1. By Type
      • 9.3.2.2.2. By Delivery Mode
      • 9.3.2.2.3. By End-use
  • 9.3.3. Colombia Patient Portal Market Outlook
    • 9.3.3.1. Market Size & Forecast
      • 9.3.3.1.1. By Value
    • 9.3.3.2. Market Share & Forecast
      • 9.3.3.2.1. By Type
      • 9.3.3.2.2. By Delivery Mode
      • 9.3.3.2.3. By End-use

10. Middle East and Africa Patient Portal Market Outlook

• 10.1. Market Size & Forecast
  • 10.1.1. By Value
• 10.2. Market Share & Forecast
  • 10.2.1. By Type (Standalone, Integrated)
  • 10.2.2. By Delivery Mode (Web-based, Cloud-based)
  • 10.2.3. By End-use (Providers, Payers, Others)
  • 10.2.4. By Country
• 10.3. MEA: Country Analysis
  • 10.3.1. South Africa Patient Portal Market Outlook
    • 10.3.1.1. Market Size & Forecast
      • 10.3.1.1.1. By Value
    • 10.3.1.2. Market Share & Forecast
      • 10.3.1.2.1. By Type
      • 10.3.1.2.2. By Delivery Mode
      • 10.3.1.2.3. By End-use
  • 10.3.2. Saudi Arabia Patient Portal Market Outlook
    • 10.3.2.1. Market Size & Forecast
      • 10.3.2.1.1. By Value
    • 10.3.2.2. Market Share & Forecast
      • 10.3.2.2.1. By Type
      • 10.3.2.2.2. By Delivery Mode
      • 10.3.2.2.3. By End-use
  • 10.3.3. UAE Patient Portal Market Outlook
    • 10.3.3.1. Market Size & Forecast
      • 10.3.3.1.1. By Value
    • 10.3.3.2. Market Share & Forecast
      • 10.3.3.2.1. By Type
      • 10.3.3.2.2. By Delivery Mode
      • 10.3.3.2.3. By End-use
  • 10.3.4. Kuwait Patient Portal Market Outlook
    • 10.3.4.1. Market Size & Forecast
      • 10.3.4.1.1. By Value
    • 10.3.4.2. Market Share & Forecast
      • 10.3.4.2.1. By Type
      • 10.3.4.2.2. By Delivery Mode
      • 10.3.4.2.3. By End-use

11. Market Dynamics

• 11.1. Drivers
• 11.2. Challenges

12. Market Trends & Developments

• 12.1. Recent Development
• 12.2. Mergers & Acquisitions
• 12.3. Product Launches

13. Porter's Five Forces Analysis

• 13.1. Competition in the Industry
• 13.2. Potential of New Entrants
• 13.3. Power of Suppliers
• 13.4. Power of Customers
• 13.5. Threat of Substitute Products

14. Competitive Landscape

• 14.1. Business Overview
• 14.2. Product Offerings
• 14.3. Recent Developments
• 14.4. Financials (As Reported)
• 14.5. Key Personnel
• 14.6. SWOT Analysis
  • 14.6.1. Allscripts Healthcare LLC
  • 14.6.2. athenahealth Inc
  • 14.6.3. Cerner Corp
  • 14.6.4. Epic Systems Corp
  • 14.6.5. GE Healthcare Inc
  • 14.6.6. Greenway Health LLC
  • 14.6.7. McKesson Corp
  • 14.6.8. MedFusion Inc
  • 14.6.9. NextGen Healthcare Information Systems LLC

15. Strategic Recommendations

16. About Us & Disclaimer