智慧饭店市场－全球产业规模、份额、趋势、机会和预测，按产品、部署模式、最终用户、地区和竞争细分，2020-2030 年预测

2024 年全球智慧饭店市场价值为 164.5 亿美元，预计到 2030 年将达到 524.8 亿美元，预测期内的复合年增长率为 21.33%。该市场围绕着物联网、人工智慧、云端运算和自动化等先进技术在饭店环境中的集成，以提升宾客体验和提高营运效率。智慧饭店的功能包括智慧客房控制、非接触式服务、预测性维护和个人化宾客互动。随着旅游需求反弹以及宾客期望转向无缝和技术支援的体验，饭店正在采用数位转型策略以保持竞争力。智慧型手机的普及、对非接触式互动的需求以及云端平台使用的日益普及正在加速采用。这些创新正在实现即时宾客洞察、高效能能源使用和更智慧的员工管理，促进已开发市场和新兴市场酒店场所智慧基础设施的发展。

关键市场驱动因素

饭店基础设施中物联网技术的采用日益增多

主要市场挑战

高资本投资与营运转型成本

主要市场趋势

人工智慧集成，实现超个性化宾客服务

目录

第 1 章：解决方案概述

• 市场定义
• 市场范围
  • 覆盖市场
  • 考虑学习的年限
  • 主要市场区隔

第二章：研究方法

第三章：执行摘要

第四章：顾客之声

第五章：全球智慧饭店市场展望

• 市场规模和预测
  • 按价值
• 市场占有率和预测
  • 按产品（解决方案、服务）
  • 依部署模式（云端、本机）
  • 按最终用户（酒店、游轮、豪华游艇、其他）
  • 按地区（北美、欧洲、南美、中东和非洲、亚太地区）
• 按公司分类（2024）
• 市场地图

第六章：北美智慧饭店市场展望

• 市场规模和预测
• 市场占有率和预测
• 北美：国家分析
  • 美国
  • 加拿大
  • 墨西哥

第七章：欧洲智慧饭店市场展望

• 市场规模和预测
• 市场占有率和预测
• 欧洲：国家分析
  • 德国
  • 法国
  • 英国
  • 义大利
  • 西班牙

第八章：亚太地区智慧饭店市场展望

• 市场规模和预测
• 市场占有率和预测
• 亚太地区：国家分析
  • 中国
  • 印度
  • 日本
  • 韩国
  • 澳洲

第九章：中东和非洲智慧饭店市场展望

• 市场规模和预测
• 市场占有率和预测
• 中东和非洲：国家分析
  • 沙乌地阿拉伯
  • 阿联酋
  • 南非

第十章：南美智慧饭店市场展望

• 市场规模和预测
• 市场占有率和预测
• 南美洲：国家分析
  • 巴西
  • 哥伦比亚
  • 阿根廷

第 11 章：市场动态

• 驱动程式
• 挑战

第 12 章：市场趋势与发展

• 合併与收购（如有）
• 产品发布（如有）
• 最新动态

第十三章：公司简介

• Intel Corporation
• Siemens AG
• Samsung Electronics Co., Ltd.
• Honeywell International Inc.
• KONE Corporation
• Oracle Corporation
• Johnson Controls International plc
• Schneider Electric SE

第 14 章：策略建议

第15章调查会社について・免责事项

The Global Smart Hospitality Market was valued at USD 16.45 billion in 2024 and is projected to reach USD 52.48 billion by 2030, growing at a CAGR of 21.33% during the forecast period. This market revolves around the integration of advanced technologies-such as IoT, AI, cloud computing, and automation-within hospitality settings to elevate guest experiences and improve operational efficiency. Smart hospitality features include intelligent room controls, contactless services, predictive maintenance, and personalized guest engagement. As travel demand rebounds and guest expectations shift toward seamless and tech-enabled experiences, hotels are adopting digital transformation strategies to remain competitive. The proliferation of smartphones, demand for contactless interactions, and increasing use of cloud-based platforms are accelerating adoption. These innovations are enabling real-time guest insights, efficient energy use, and smarter workforce management, fostering the growth of smart infrastructure in hospitality venues across both developed and emerging markets.

Key Market Drivers

Rising Adoption of Internet of Things Technologies Across Hotel Infrastructure

The widespread integration of Internet of Things (IoT) technologies across hotel infrastructure is significantly enhancing both guest services and operational efficiency. IoT devices facilitate real-time data collection, automation, and intelligent control over hotel systems including room lighting, climate control, entertainment, and security. Guests can personalize their experience through mobile apps or voice-controlled assistants, while hotels benefit from energy optimization and predictive maintenance. These innovations improve satisfaction and loyalty, offering competitive advantages to early adopters. By leveraging IoT, hotel operators can deliver seamless, responsive service while reducing costs and streamlining operations.

Key Market Challenges

High Capital Investment and Operational Transition Costs

A major obstacle in the smart hospitality market is the high upfront cost associated with adopting intelligent technologies. Implementing systems such as smart energy management, AI-driven concierge platforms, and integrated automation solutions requires significant capital-particularly burdensome for small or mid-scale operators. Retrofitting legacy infrastructure involves structural upgrades and complex system integrations, increasing both time and expense. Additionally, transitioning to smart operations demands training or hiring tech-proficient staff and managing potential short-term inefficiencies during the changeover. These challenges are more acute in developing regions where high-speed connectivity and vendor support may be limited, making digital transformation a costly and complex undertaking.

Key Market Trends

Integration of Artificial Intelligence for Hyper-Personalized Guest Services

Artificial intelligence is increasingly being adopted to create hyper-personalized guest experiences throughout the hospitality journey. AI-powered systems are being used in virtual assistants, concierge services, and booking engines to analyze guest preferences, behaviors, and feedback in real-time. This enables hotels to deliver tailored services such as personalized room settings, dining suggestions, and entertainment options. AI is also transforming backend operations through dynamic pricing, predictive analytics, and multilingual chatbots. These tools enhance operational efficiency and guest satisfaction while minimizing the need for manual intervention. The trend underscores the shift toward guest-centric customization and automation in the smart hospitality sector.

Key Market Players

• Intel Corporation
• Siemens AG
• Samsung Electronics Co., Ltd.
• Honeywell International Inc.
• KONE Corporation
• Oracle Corporation
• Johnson Controls International plc
• Schneider Electric SE

Report Scope:

In this report, the Global Smart Hospitality Market has been segmented into the following categories, in addition to the industry trends which have also been detailed below:

Smart Hospitality Market, By Offering:

• Solutions
• Services

Smart Hospitality Market, By Deployment Mode:

• Cloud
• On-premises

Smart Hospitality Market, By End User:

• Hotel
• Cruise
• Luxury Yatches
• Others

Smart Hospitality Market, By Region:

• North America
  • United States
  • Canada
  • Mexico
• Europe
  • Germany
  • France
  • United Kingdom
  • Italy
  • Spain
• Asia Pacific
  • China
  • India
  • Japan
  • South Korea
  • Australia
• Middle East & Africa
  • Saudi Arabia
  • UAE
  • South Africa
• South America
  • Brazil
  • Colombia
  • Argentina

Competitive Landscape

Company Profiles: Detailed analysis of the major companies present in the Global Smart Hospitality Market.

Available Customizations:

Global Smart Hospitality Market report with the given market data, TechSci Research offers customizations according to a company's specific needs. The following customization options are available for the report:

Company Information

• Detailed analysis and profiling of additional market players (up to five).

Table of Contents

1. Solution Overview

• 1.1. Market Definition
• 1.2. Scope of the Market
  • 1.2.1. Markets Covered
  • 1.2.2. Years Considered for Study
  • 1.2.3. Key Market Segmentations

2. Research Methodology

• 2.1. Objective of the Study
• 2.2. Baseline Methodology
• 2.3. Key Industry Partners
• 2.4. Major Association and Secondary Sources
• 2.5. Forecasting Methodology
• 2.6. Data Triangulation & Validation
• 2.7. Assumptions and Limitations

3. Executive Summary

• 3.1. Overview of the Market
• 3.2. Overview of Key Market Segmentations
• 3.3. Overview of Key Market Players
• 3.4. Overview of Key Regions/Countries
• 3.5. Overview of Market Drivers, Challenges, and Trends

4. Voice of Customer

5. Global Smart Hospitality Market Outlook

• 5.1. Market Size & Forecast
  • 5.1.1. By Value
• 5.2. Market Share & Forecast
  • 5.2.1. By Offering (Solutions, Services)
  • 5.2.2. By Deployment Mode (Cloud, On-premises)
  • 5.2.3. By End User (Hotel, Cruise, Luxury Yatches, Others)
  • 5.2.4. By Region (North America, Europe, South America, Middle East & Africa, Asia Pacific)
• 5.3. By Company (2024)
• 5.4. Market Map

6. North America Smart Hospitality Market Outlook

• 6.1. Market Size & Forecast
  • 6.1.1. By Value
• 6.2. Market Share & Forecast
  • 6.2.1. By Offering
  • 6.2.2. By Deployment Mode
  • 6.2.3. By End User
  • 6.2.4. By Country
• 6.3. North America: Country Analysis
  • 6.3.1. United States Smart Hospitality Market Outlook
    • 6.3.1.1. Market Size & Forecast
      • 6.3.1.1.1. By Value
    • 6.3.1.2. Market Share & Forecast
      • 6.3.1.2.1. By Offering
      • 6.3.1.2.2. By Deployment Mode
      • 6.3.1.2.3. By End User
  • 6.3.2. Canada Smart Hospitality Market Outlook
    • 6.3.2.1. Market Size & Forecast
      • 6.3.2.1.1. By Value
    • 6.3.2.2. Market Share & Forecast
      • 6.3.2.2.1. By Offering
      • 6.3.2.2.2. By Deployment Mode
      • 6.3.2.2.3. By End User
  • 6.3.3. Mexico Smart Hospitality Market Outlook
    • 6.3.3.1. Market Size & Forecast
      • 6.3.3.1.1. By Value
    • 6.3.3.2. Market Share & Forecast
      • 6.3.3.2.1. By Offering
      • 6.3.3.2.2. By Deployment Mode
      • 6.3.3.2.3. By End User

7. Europe Smart Hospitality Market Outlook

• 7.1. Market Size & Forecast
  • 7.1.1. By Value
• 7.2. Market Share & Forecast
  • 7.2.1. By Offering
  • 7.2.2. By Deployment Mode
  • 7.2.3. By End User
  • 7.2.4. By Country
• 7.3. Europe: Country Analysis
  • 7.3.1. Germany Smart Hospitality Market Outlook
    • 7.3.1.1. Market Size & Forecast
      • 7.3.1.1.1. By Value
    • 7.3.1.2. Market Share & Forecast
      • 7.3.1.2.1. By Offering
      • 7.3.1.2.2. By Deployment Mode
      • 7.3.1.2.3. By End User
  • 7.3.2. France Smart Hospitality Market Outlook
    • 7.3.2.1. Market Size & Forecast
      • 7.3.2.1.1. By Value
    • 7.3.2.2. Market Share & Forecast
      • 7.3.2.2.1. By Offering
      • 7.3.2.2.2. By Deployment Mode
      • 7.3.2.2.3. By End User
  • 7.3.3. United Kingdom Smart Hospitality Market Outlook
    • 7.3.3.1. Market Size & Forecast
      • 7.3.3.1.1. By Value
    • 7.3.3.2. Market Share & Forecast
      • 7.3.3.2.1. By Offering
      • 7.3.3.2.2. By Deployment Mode
      • 7.3.3.2.3. By End User
  • 7.3.4. Italy Smart Hospitality Market Outlook
    • 7.3.4.1. Market Size & Forecast
      • 7.3.4.1.1. By Value
    • 7.3.4.2. Market Share & Forecast
      • 7.3.4.2.1. By Offering
      • 7.3.4.2.2. By Deployment Mode
      • 7.3.4.2.3. By End User
  • 7.3.5. Spain Smart Hospitality Market Outlook
    • 7.3.5.1. Market Size & Forecast
      • 7.3.5.1.1. By Value
    • 7.3.5.2. Market Share & Forecast
      • 7.3.5.2.1. By Offering
      • 7.3.5.2.2. By Deployment Mode
      • 7.3.5.2.3. By End User

8. Asia Pacific Smart Hospitality Market Outlook

• 8.1. Market Size & Forecast
  • 8.1.1. By Value
• 8.2. Market Share & Forecast
  • 8.2.1. By Offering
  • 8.2.2. By Deployment Mode
  • 8.2.3. By End User
  • 8.2.4. By Country
• 8.3. Asia Pacific: Country Analysis
  • 8.3.1. China Smart Hospitality Market Outlook
    • 8.3.1.1. Market Size & Forecast
      • 8.3.1.1.1. By Value
    • 8.3.1.2. Market Share & Forecast
      • 8.3.1.2.1. By Offering
      • 8.3.1.2.2. By Deployment Mode
      • 8.3.1.2.3. By End User
  • 8.3.2. India Smart Hospitality Market Outlook
    • 8.3.2.1. Market Size & Forecast
      • 8.3.2.1.1. By Value
    • 8.3.2.2. Market Share & Forecast
      • 8.3.2.2.1. By Offering
      • 8.3.2.2.2. By Deployment Mode
      • 8.3.2.2.3. By End User
  • 8.3.3. Japan Smart Hospitality Market Outlook
    • 8.3.3.1. Market Size & Forecast
      • 8.3.3.1.1. By Value
    • 8.3.3.2. Market Share & Forecast
      • 8.3.3.2.1. By Offering
      • 8.3.3.2.2. By Deployment Mode
      • 8.3.3.2.3. By End User
  • 8.3.4. South Korea Smart Hospitality Market Outlook
    • 8.3.4.1. Market Size & Forecast
      • 8.3.4.1.1. By Value
    • 8.3.4.2. Market Share & Forecast
      • 8.3.4.2.1. By Offering
      • 8.3.4.2.2. By Deployment Mode
      • 8.3.4.2.3. By End User
  • 8.3.5. Australia Smart Hospitality Market Outlook
    • 8.3.5.1. Market Size & Forecast
      • 8.3.5.1.1. By Value
    • 8.3.5.2. Market Share & Forecast
      • 8.3.5.2.1. By Offering
      • 8.3.5.2.2. By Deployment Mode
      • 8.3.5.2.3. By End User

9. Middle East & Africa Smart Hospitality Market Outlook

• 9.1. Market Size & Forecast
  • 9.1.1. By Value
• 9.2. Market Share & Forecast
  • 9.2.1. By Offering
  • 9.2.2. By Deployment Mode
  • 9.2.3. By End User
  • 9.2.4. By Country
• 9.3. Middle East & Africa: Country Analysis
  • 9.3.1. Saudi Arabia Smart Hospitality Market Outlook
    • 9.3.1.1. Market Size & Forecast
      • 9.3.1.1.1. By Value
    • 9.3.1.2. Market Share & Forecast
      • 9.3.1.2.1. By Offering
      • 9.3.1.2.2. By Deployment Mode
      • 9.3.1.2.3. By End User
  • 9.3.2. UAE Smart Hospitality Market Outlook
    • 9.3.2.1. Market Size & Forecast
      • 9.3.2.1.1. By Value
    • 9.3.2.2. Market Share & Forecast
      • 9.3.2.2.1. By Offering
      • 9.3.2.2.2. By Deployment Mode
      • 9.3.2.2.3. By End User
  • 9.3.3. South Africa Smart Hospitality Market Outlook
    • 9.3.3.1. Market Size & Forecast
      • 9.3.3.1.1. By Value
    • 9.3.3.2. Market Share & Forecast
      • 9.3.3.2.1. By Offering
      • 9.3.3.2.2. By Deployment Mode
      • 9.3.3.2.3. By End User

10. South America Smart Hospitality Market Outlook

• 10.1. Market Size & Forecast
  • 10.1.1. By Value
• 10.2. Market Share & Forecast
  • 10.2.1. By Offering
  • 10.2.2. By Deployment Mode
  • 10.2.3. By End User
  • 10.2.4. By Country
• 10.3. South America: Country Analysis
  • 10.3.1. Brazil Smart Hospitality Market Outlook
    • 10.3.1.1. Market Size & Forecast
      • 10.3.1.1.1. By Value
    • 10.3.1.2. Market Share & Forecast
      • 10.3.1.2.1. By Offering
      • 10.3.1.2.2. By Deployment Mode
      • 10.3.1.2.3. By End User
  • 10.3.2. Colombia Smart Hospitality Market Outlook
    • 10.3.2.1. Market Size & Forecast
      • 10.3.2.1.1. By Value
    • 10.3.2.2. Market Share & Forecast
      • 10.3.2.2.1. By Offering
      • 10.3.2.2.2. By Deployment Mode
      • 10.3.2.2.3. By End User
  • 10.3.3. Argentina Smart Hospitality Market Outlook
    • 10.3.3.1. Market Size & Forecast
      • 10.3.3.1.1. By Value
    • 10.3.3.2. Market Share & Forecast
      • 10.3.3.2.1. By Offering
      • 10.3.3.2.2. By Deployment Mode
      • 10.3.3.2.3. By End User

11. Market Dynamics

• 11.1. Drivers
• 11.2. Challenges

12. Market Trends and Developments

• 12.1. Merger & Acquisition (If Any)
• 12.2. Product Launches (If Any)
• 12.3. Recent Developments

13. Company Profiles

• 13.1. Intel Corporation
  • 13.1.1. Business Overview
  • 13.1.2. Key Revenue and Financials
  • 13.1.3. Recent Developments
  • 13.1.4. Key Personnel
  • 13.1.5. Key Product/Services Offered
• 13.2. Siemens AG
• 13.3. Samsung Electronics Co., Ltd.
• 13.4. Honeywell International Inc.
• 13.5. KONE Corporation
• 13.6. Oracle Corporation
• 13.7. Johnson Controls International plc
• 13.8. Schneider Electric SE

14. Strategic Recommendations

15. About Us & Disclaimer