企业内容管理市场 - 全球产业规模、份额、趋势、机会和预测（按类型、企业、部署方式、最终用途、地区和竞争格局划分，2021-2031 年预测）

全球企业内容管理市场规模将从2025年的276.8亿美元成长到2031年的496.3亿美元，复合年增长率为10.22%。全球企业内容管理（ECM）涵盖了企业用于撷取、管理、储存、保存和交付与业务流程相关的非结构化内容的系统化策略、方法和技术工具。

主要市场驱动因素

人工智慧和机器学习的融合，正从根本上重塑全球企业内容管理市场，将被动的资料储存库转变为主动的知识中心。企业正日益利用这些技术实现资料分类自动化，从非结构化资料中提取可操作的洞察，并简化复杂的工作流程，从而减少人工干预和错误率。

主要市场挑战

维护高品质资料和有效治理的复杂性，是全球企业内容管理市场发展的一大障碍。儘管企业投入巨资实施企业内容管理 (ECM) 策略以实现营运现代化，但底层非结构化资讯往往仍分散、不一致或分类不清。

主要市场趋势

向可组合、无头内容服务架构的过渡代表着结构范式的转变，它促使企业从单体架构转向模组化、API优先的平台。这种架构演进使企业能够将内容储存库与表示层解耦，从而实现跨行动应用程式和物联网设备等各种管道的无缝内容交付，且无需重复储存资料。

目录

第一章：产品概述

第二章：研究方法

第三章：执行概要

第四章：顾客之声

第五章：全球企业内容管理市场展望

• 市场规模及预测
  • 按价值
• 市占率及预测
  • 按类型（内容管理、文件管理、案例管理、工作流程管理、记录管理、数位资产管理、专业服务）
  • 依企业类型（中小企业和大型企业）
  • 依部署方式（云端、本机部署）
  • 依最终用途（IT和电信、银行、金融服务和保险、零售和消费品、其他）
  • 按地区
  • 按公司（2025 年）
• 市场地图

第六章：北美企业内容管理市场展望

• 市场规模及预测
• 市占率及预测
• 北美洲：国家分析
  • 美国
  • 加拿大
  • 墨西哥

第七章：欧洲企业内容管理市场展望

• 市场规模及预测
• 市占率及预测
• 欧洲：国家分析
  • 德国
  • 法国
  • 英国
  • 义大利
  • 西班牙

第八章：亚太企业内容管理市场展望

• 市场规模及预测
• 市占率及预测
• 亚太地区：国家分析
  • 中国
  • 印度
  • 日本
  • 韩国
  • 澳洲

第九章：中东与非洲企业内容管理市场展望

• 市场规模及预测
• 市占率及预测
• 中东和非洲：国家分析
  • 沙乌地阿拉伯
  • 阿联酋
  • 南非

第十章：南美洲企业内容管理市场展望

• 市场规模及预测
• 市占率及预测
• 南美洲：国家分析
  • 巴西
  • 哥伦比亚
  • 阿根廷

第十一章：市场动态

• 司机
• 挑战

第十二章：市场趋势与发展

• 併购
• 产品发布
• 最新进展

第十三章：全球企业内容管理市场：SWOT分析

第十四章：波特五力分析

• 产业竞争
• 新进入者的潜力
• 供应商议价能力
• 顾客的力量
• 替代产品的威胁

第十五章：竞争格局

• Microsoft Corporation
• OpenText Corporation
• IBM Corporation
• Oracle Corporation
• Hyland Software, Inc.
• Adobe Inc.
• Box, Inc.
• M-Files Corporation
• Laserfiche Inc.
• DocuWare GmbH

第十六章：策略建议

第17章调查会社について・免责事项

The Global Enterprise Content Management Market will grow from USD 27.68 Billion in 2025 to USD 49.63 Billion by 2031 at a 10.22% CAGR. Global Enterprise Content Management (ECM) encompasses the systematic strategies, methods, and technological tools utilized by organizations to capture, manage, store, preserve, and deliver unstructured content related to business processes.

Key Market Drivers

The Integration of Artificial Intelligence and Machine Learning for Intelligent Automation is fundamentally reshaping the Global Enterprise Content Management Market by converting passive data repositories into active knowledge hubs. Organizations are increasingly leveraging these technologies to automate classification, extract actionable insights from unstructured data, and streamline complex workflows, thereby reducing manual intervention and error rates. This technological shift is driving significant capital allocation toward modernization.

Key Market Challenges

The complexity of maintaining high data quality and effective governance stands as a formidable barrier to the progression of the Global Enterprise Content Management Market. While organizations invest in ECM strategies to modernize operations, the underlying unstructured information often remains fragmented, inconsistent, or poorly classified. This lack of data hygiene directly counteracts the value proposition of these systems, as advanced features like automated workflows and retrieval rely heavily on precise metadata.

Key Market Trends

The Transition to Composable and Headless Content Services Architecture represents a structural paradigm shift, moving organizations away from monolithic suites toward modular, API-first platforms. This architectural evolution allows enterprises to decouple content repositories from the presentation layer, enabling seamless content delivery across diverse channels such as mobile apps and IoT devices without duplicating data.

Key Market Players

• Microsoft Corporation
• OpenText Corporation
• IBM Corporation
• Oracle Corporation
• Hyland Software, Inc.
• Adobe Inc.
• Box, Inc.
• M-Files Corporation
• Laserfiche Inc.
• DocuWare GmbH

Report Scope:

In this report, the Global Enterprise Content Management Market has been segmented into the following categories, in addition to the industry trends which have also been detailed below:

Enterprise Content Management Market, By Type:

• Content Management
• Document Management
• Case Management
• Workflow Management
• Record Management
• Digital Asset Management
• Professional Services

Enterprise Content Management Market, By Enterprise:

• Small and Medium Enterprise and Large Enterprise

Enterprise Content Management Market, By Deployment:

• Cloud
• On-premise

Enterprise Content Management Market, By End-use:

• IT & Telecom
• BFSI
• Retail & Consumer Goods
• Others

Enterprise Content Management Market, By Region:

• North America
• United States
• Canada
• Mexico
• Europe
• France
• United Kingdom
• Italy
• Germany
• Spain
• Asia Pacific
• China
• India
• Japan
• Australia
• South Korea
• South America
• Brazil
• Argentina
• Colombia
• Middle East & Africa
• South Africa
• Saudi Arabia
• UAE

Competitive Landscape

Company Profiles: Detailed analysis of the major companies present in the Global Enterprise Content Management Market.

Available Customizations:

Global Enterprise Content Management Market report with the given market data, TechSci Research offers customizations according to a company's specific needs. The following customization options are available for the report:

Company Information

• Detailed analysis and profiling of additional market players (up to five).

Table of Contents

1. Product Overview

• 1.1. Market Definition
• 1.2. Scope of the Market
  • 1.2.1. Markets Covered
  • 1.2.2. Years Considered for Study
  • 1.2.3. Key Market Segmentations

2. Research Methodology

• 2.1. Objective of the Study
• 2.2. Baseline Methodology
• 2.3. Key Industry Partners
• 2.4. Major Association and Secondary Sources
• 2.5. Forecasting Methodology
• 2.6. Data Triangulation & Validation
• 2.7. Assumptions and Limitations

3. Executive Summary

• 3.1. Overview of the Market
• 3.2. Overview of Key Market Segmentations
• 3.3. Overview of Key Market Players
• 3.4. Overview of Key Regions/Countries
• 3.5. Overview of Market Drivers, Challenges, Trends

4. Voice of Customer

5. Global Enterprise Content Management Market Outlook

• 5.1. Market Size & Forecast
  • 5.1.1. By Value
• 5.2. Market Share & Forecast
  • 5.2.1. By Type (Content Management, Document Management, Case Management, Workflow Management, Record Management, Digital Asset Management, Professional Services)
  • 5.2.2. By Enterprise (Small and Medium Enterprise and Large Enterprise)
  • 5.2.3. By Deployment (Cloud, On-premise)
  • 5.2.4. By End-use (IT & Telecom, BFSI, Retail & Consumer Goods, Others)
  • 5.2.5. By Region
  • 5.2.6. By Company (2025)
• 5.3. Market Map

6. North America Enterprise Content Management Market Outlook

• 6.1. Market Size & Forecast
  • 6.1.1. By Value
• 6.2. Market Share & Forecast
  • 6.2.1. By Type
  • 6.2.2. By Enterprise
  • 6.2.3. By Deployment
  • 6.2.4. By End-use
  • 6.2.5. By Country
• 6.3. North America: Country Analysis
  • 6.3.1. United States Enterprise Content Management Market Outlook
    • 6.3.1.1. Market Size & Forecast
      • 6.3.1.1.1. By Value
    • 6.3.1.2. Market Share & Forecast
      • 6.3.1.2.1. By Type
      • 6.3.1.2.2. By Enterprise
      • 6.3.1.2.3. By Deployment
      • 6.3.1.2.4. By End-use
  • 6.3.2. Canada Enterprise Content Management Market Outlook
    • 6.3.2.1. Market Size & Forecast
      • 6.3.2.1.1. By Value
    • 6.3.2.2. Market Share & Forecast
      • 6.3.2.2.1. By Type
      • 6.3.2.2.2. By Enterprise
      • 6.3.2.2.3. By Deployment
      • 6.3.2.2.4. By End-use
  • 6.3.3. Mexico Enterprise Content Management Market Outlook
    • 6.3.3.1. Market Size & Forecast
      • 6.3.3.1.1. By Value
    • 6.3.3.2. Market Share & Forecast
      • 6.3.3.2.1. By Type
      • 6.3.3.2.2. By Enterprise
      • 6.3.3.2.3. By Deployment
      • 6.3.3.2.4. By End-use

7. Europe Enterprise Content Management Market Outlook

• 7.1. Market Size & Forecast
  • 7.1.1. By Value
• 7.2. Market Share & Forecast
  • 7.2.1. By Type
  • 7.2.2. By Enterprise
  • 7.2.3. By Deployment
  • 7.2.4. By End-use
  • 7.2.5. By Country
• 7.3. Europe: Country Analysis
  • 7.3.1. Germany Enterprise Content Management Market Outlook
    • 7.3.1.1. Market Size & Forecast
      • 7.3.1.1.1. By Value
    • 7.3.1.2. Market Share & Forecast
      • 7.3.1.2.1. By Type
      • 7.3.1.2.2. By Enterprise
      • 7.3.1.2.3. By Deployment
      • 7.3.1.2.4. By End-use
  • 7.3.2. France Enterprise Content Management Market Outlook
    • 7.3.2.1. Market Size & Forecast
      • 7.3.2.1.1. By Value
    • 7.3.2.2. Market Share & Forecast
      • 7.3.2.2.1. By Type
      • 7.3.2.2.2. By Enterprise
      • 7.3.2.2.3. By Deployment
      • 7.3.2.2.4. By End-use
  • 7.3.3. United Kingdom Enterprise Content Management Market Outlook
    • 7.3.3.1. Market Size & Forecast
      • 7.3.3.1.1. By Value
    • 7.3.3.2. Market Share & Forecast
      • 7.3.3.2.1. By Type
      • 7.3.3.2.2. By Enterprise
      • 7.3.3.2.3. By Deployment
      • 7.3.3.2.4. By End-use
  • 7.3.4. Italy Enterprise Content Management Market Outlook
    • 7.3.4.1. Market Size & Forecast
      • 7.3.4.1.1. By Value
    • 7.3.4.2. Market Share & Forecast
      • 7.3.4.2.1. By Type
      • 7.3.4.2.2. By Enterprise
      • 7.3.4.2.3. By Deployment
      • 7.3.4.2.4. By End-use
  • 7.3.5. Spain Enterprise Content Management Market Outlook
    • 7.3.5.1. Market Size & Forecast
      • 7.3.5.1.1. By Value
    • 7.3.5.2. Market Share & Forecast
      • 7.3.5.2.1. By Type
      • 7.3.5.2.2. By Enterprise
      • 7.3.5.2.3. By Deployment
      • 7.3.5.2.4. By End-use

8. Asia Pacific Enterprise Content Management Market Outlook

• 8.1. Market Size & Forecast
  • 8.1.1. By Value
• 8.2. Market Share & Forecast
  • 8.2.1. By Type
  • 8.2.2. By Enterprise
  • 8.2.3. By Deployment
  • 8.2.4. By End-use
  • 8.2.5. By Country
• 8.3. Asia Pacific: Country Analysis
  • 8.3.1. China Enterprise Content Management Market Outlook
    • 8.3.1.1. Market Size & Forecast
      • 8.3.1.1.1. By Value
    • 8.3.1.2. Market Share & Forecast
      • 8.3.1.2.1. By Type
      • 8.3.1.2.2. By Enterprise
      • 8.3.1.2.3. By Deployment
      • 8.3.1.2.4. By End-use
  • 8.3.2. India Enterprise Content Management Market Outlook
    • 8.3.2.1. Market Size & Forecast
      • 8.3.2.1.1. By Value
    • 8.3.2.2. Market Share & Forecast
      • 8.3.2.2.1. By Type
      • 8.3.2.2.2. By Enterprise
      • 8.3.2.2.3. By Deployment
      • 8.3.2.2.4. By End-use
  • 8.3.3. Japan Enterprise Content Management Market Outlook
    • 8.3.3.1. Market Size & Forecast
      • 8.3.3.1.1. By Value
    • 8.3.3.2. Market Share & Forecast
      • 8.3.3.2.1. By Type
      • 8.3.3.2.2. By Enterprise
      • 8.3.3.2.3. By Deployment
      • 8.3.3.2.4. By End-use
  • 8.3.4. South Korea Enterprise Content Management Market Outlook
    • 8.3.4.1. Market Size & Forecast
      • 8.3.4.1.1. By Value
    • 8.3.4.2. Market Share & Forecast
      • 8.3.4.2.1. By Type
      • 8.3.4.2.2. By Enterprise
      • 8.3.4.2.3. By Deployment
      • 8.3.4.2.4. By End-use
  • 8.3.5. Australia Enterprise Content Management Market Outlook
    • 8.3.5.1. Market Size & Forecast
      • 8.3.5.1.1. By Value
    • 8.3.5.2. Market Share & Forecast
      • 8.3.5.2.1. By Type
      • 8.3.5.2.2. By Enterprise
      • 8.3.5.2.3. By Deployment
      • 8.3.5.2.4. By End-use

9. Middle East & Africa Enterprise Content Management Market Outlook

• 9.1. Market Size & Forecast
  • 9.1.1. By Value
• 9.2. Market Share & Forecast
  • 9.2.1. By Type
  • 9.2.2. By Enterprise
  • 9.2.3. By Deployment
  • 9.2.4. By End-use
  • 9.2.5. By Country
• 9.3. Middle East & Africa: Country Analysis
  • 9.3.1. Saudi Arabia Enterprise Content Management Market Outlook
    • 9.3.1.1. Market Size & Forecast
      • 9.3.1.1.1. By Value
    • 9.3.1.2. Market Share & Forecast
      • 9.3.1.2.1. By Type
      • 9.3.1.2.2. By Enterprise
      • 9.3.1.2.3. By Deployment
      • 9.3.1.2.4. By End-use
  • 9.3.2. UAE Enterprise Content Management Market Outlook
    • 9.3.2.1. Market Size & Forecast
      • 9.3.2.1.1. By Value
    • 9.3.2.2. Market Share & Forecast
      • 9.3.2.2.1. By Type
      • 9.3.2.2.2. By Enterprise
      • 9.3.2.2.3. By Deployment
      • 9.3.2.2.4. By End-use
  • 9.3.3. South Africa Enterprise Content Management Market Outlook
    • 9.3.3.1. Market Size & Forecast
      • 9.3.3.1.1. By Value
    • 9.3.3.2. Market Share & Forecast
      • 9.3.3.2.1. By Type
      • 9.3.3.2.2. By Enterprise
      • 9.3.3.2.3. By Deployment
      • 9.3.3.2.4. By End-use

10. South America Enterprise Content Management Market Outlook

• 10.1. Market Size & Forecast
  • 10.1.1. By Value
• 10.2. Market Share & Forecast
  • 10.2.1. By Type
  • 10.2.2. By Enterprise
  • 10.2.3. By Deployment
  • 10.2.4. By End-use
  • 10.2.5. By Country
• 10.3. South America: Country Analysis
  • 10.3.1. Brazil Enterprise Content Management Market Outlook
    • 10.3.1.1. Market Size & Forecast
      • 10.3.1.1.1. By Value
    • 10.3.1.2. Market Share & Forecast
      • 10.3.1.2.1. By Type
      • 10.3.1.2.2. By Enterprise
      • 10.3.1.2.3. By Deployment
      • 10.3.1.2.4. By End-use
  • 10.3.2. Colombia Enterprise Content Management Market Outlook
    • 10.3.2.1. Market Size & Forecast
      • 10.3.2.1.1. By Value
    • 10.3.2.2. Market Share & Forecast
      • 10.3.2.2.1. By Type
      • 10.3.2.2.2. By Enterprise
      • 10.3.2.2.3. By Deployment
      • 10.3.2.2.4. By End-use
  • 10.3.3. Argentina Enterprise Content Management Market Outlook
    • 10.3.3.1. Market Size & Forecast
      • 10.3.3.1.1. By Value
    • 10.3.3.2. Market Share & Forecast
      • 10.3.3.2.1. By Type
      • 10.3.3.2.2. By Enterprise
      • 10.3.3.2.3. By Deployment
      • 10.3.3.2.4. By End-use

11. Market Dynamics

• 11.1. Drivers
• 11.2. Challenges

12. Market Trends & Developments

• 12.1. Merger & Acquisition (If Any)
• 12.2. Product Launches (If Any)
• 12.3. Recent Developments

13. Global Enterprise Content Management Market: SWOT Analysis

14. Porter's Five Forces Analysis

• 14.1. Competition in the Industry
• 14.2. Potential of New Entrants
• 14.3. Power of Suppliers
• 14.4. Power of Customers
• 14.5. Threat of Substitute Products

15. Competitive Landscape

• 15.1. Microsoft Corporation
  • 15.1.1. Business Overview
  • 15.1.2. Products & Services
  • 15.1.3. Recent Developments
  • 15.1.4. Key Personnel
  • 15.1.5. SWOT Analysis
• 15.2. OpenText Corporation
• 15.3. IBM Corporation
• 15.4. Oracle Corporation
• 15.5. Hyland Software, Inc.
• 15.6. Adobe Inc.
• 15.7. Box, Inc.
• 15.8. M-Files Corporation
• 15.9. Laserfiche Inc.
• 15.10. DocuWare GmbH

16. Strategic Recommendations

17. About Us & Disclaimer