个人服务机器人市场－全球产业规模、份额、趋势、机会、预测：按组件、应用、地区和竞争对手划分，2021-2031年

全球个人服务机器人市场预计将从 2025 年的 129.3 亿美元成长到 2031 年的 216.1 亿美元，复合年增长率达到 8.94%。

这些自动化系统旨在为非商业环境中的个人提供协助，执行从家务维护、娱乐到老年护理等各种任务。市场成长的根本驱动力是全球人口加速老化，这不仅需要可扩展的技术干预措施来实现独立生活，也增加了家事服务的人力成本。这些结构性的经济和人口因素正在形成一个可持续的需求基础，超越了短暂的技术趋势和功能更新。

另一方面，阻碍市场扩张的主要障碍是对资料隐私和自主设备在家中运作安全性的担忧。这些担忧是推广应用的主要障碍，尤其对于那些希望确保个人生活空间安全的谨慎消费者而言更是如此。儘管面临这些挑战，该产业仍展现出强大的韧性。根据国际机器人联合会的数据，到2024年，全球整体消费服务机器人市场销售将达到约2,000万台。

市场驱动因素

由于消费者对智慧家庭管理的日益偏好以及机器人系统与智慧家庭环境的无缝集成，市场正在迅速扩张。现代消费者优先考虑能够减轻家务负担的设备，因此配备先进导航系统的智慧吸尘器和拖地机器人的普及率正在飙升。这种消费趋势的转变也反映在主要製造商的财务表现中。根据科沃斯机器人公司2025年4月发布的《2024年度报告》，该公司服务机器人部门的营收达到80.8亿元（年增5.2%）。同样，根据《中国日报》2025年报道，梦创科技的全球机器人吸尘器销量在1月至5月期间增长了178%，凸显了高性能清洁解决方案的强劲增长势头。

同时，全球人口的快速老化催生了对辅助老年人独立生活的照护机器人的结构性需求。随着人口结构变化给传统护理体系带来巨大压力，迫切需要能够为老年人提供身体辅助和健康监测的可扩充性技术。这种需求正推动该行业从试验计画走向大规模商业部署，尤其是在专业护理机构中。根据国际机器人联合会于2025年10月发布的《2025年世界机器人：服务机器人》报告，2024年商用服务机器人的销售量将达到约20万台，成长9%，主要受医疗需求和劳动力短缺的驱动。这证实了人口老化正在巩固服务机器人在基本家庭用途之外的经济合理性。

市场挑战

消费者对资料隐私和自主设备安全性的担忧仍然是全球个人服务机器人市场扩张的一大障碍。这些系统在私人住宅环境中运行，持续收集敏感的行为和环境数据，因此其风险高于一般消费性电子产品。如果使用者担心其私人环境遭到未经授权的监视或网路入侵，那么使用者接受这些系统所需的基本信任就会受到损害。这种疑虑会延长销售週期，并将市场主要限制在早期采用者群体中，从而延缓其向大众市场渗透的过渡。

互联设备生态系统中持续存在的漏洞进一步加剧了这种担忧。根据物联网安全基金会 (IoT Security Foundation) 统计，截至 2024 年，仅有 35.6% 的消费物联网公司製定了漏洞揭露政策。这项数据表明，绝大多数製造商缺乏识别和修復安全漏洞的正式流程，使得设备面临被恶意利用的风险。这种普遍存在的不稳定性加剧了消费者的抵触情绪，并扩大了市场面临的挑战，即如何为智慧家庭技术提供必要的安全保障，使其获得广泛认可。

市场趋势

生成式人工智慧与大规模语言模式的融合正在变革全球个人服务机器人市场，推动该产业从僵化的预编程指令转向直觉的互动式自适应。与需要特定输入的传统系统相比，这一趋势赋予了机器人更大的柔软性，使其能够理解非结构化的自然语言，并推理完成诸如整理杂乱房间等复杂任务。这种变革正推动着以软体为中心的机器人企业获得大量投资，这些企业专注于开发通用机器人大脑。例如，2024年11月，《纽约时报》报道称，Start-UpsPhysical Intelligence已筹集4亿美元，用于开发一种能够驱动各种家用机器人硬体（例如折迭衣物）的通用人工智慧模型。这进一步凸显了向更高阶认知处理能力的转变。

同时，通用型人形助手的兴起标誌着其形态的重大演变。它正从单一功能的轮式设备转向专为在人类环境中进行多功能操作而设计的双足机器人。这一趋势透过提供必要的垂直移动能力和操控技能，弥补了现有个人机器人的物理局限性，使其能够上下楼梯并在家中搬运易碎物品。製造商正积极瞄准消费市场，推出以安全为核心、旨在满足日常互动需求的机器人设计。正如TechCrunch在2024年8月的一篇报导中所述，1X公司发布了“Neo Beta”，这是一款采用柔软肌肉结构设计的双足机器人，旨在确保其在人群周围安全移动。这标誌着家用人形助手的商业性化进程迈出了重要一步。

目录

第一章概述

第二章：调查方法

第三章执行摘要

第四章：客户心声

第五章：全球个人服务机器人市场展望

• 市场规模及预测
  • 按金额
• 市占率及预测
  • 依组件（硬体、软体）
  • 依应用领域（清洁机器人、娱乐/玩具机器人、教育机器人、残障人士辅助机器人、陪伴机器人、个人移动机器人、保全机器人）
  • 按地区
  • 按公司（2025 年）
• 市场地图

第六章：北美个人服务机器人市场展望

• 市场规模及预测
• 市占率及预测
• 北美洲：国别分析
  • 我们
  • 加拿大
  • 墨西哥

第七章：欧洲个人服务机器人市场展望

• 市场规模及预测
• 市占率及预测
• 欧洲：国别分析
  • 德国
  • 法国
  • 英国
  • 义大利
  • 西班牙

第八章：亚太地区个人服务机器人市场展望

• 市场规模及预测
• 市占率及预测
• 亚太地区：国别分析
  • 中国
  • 印度
  • 日本
  • 韩国
  • 澳洲

第九章：中东和非洲个人服务机器人市场展望

• 市场规模及预测
• 市占率及预测
• 中东与非洲：国别分析
  • 沙乌地阿拉伯
  • 阿拉伯聯合大公国
  • 南非

第十章：南美洲个人服务机器人市场展望

• 市场规模及预测
• 市占率及预测
• 南美洲：国别分析
  • 巴西
  • 哥伦比亚
  • 阿根廷

第十一章 市场动态

• 促进因素
• 任务

第十二章 市场趋势与发展

• 併购
• 产品发布
• 近期趋势

第十三章：全球个人服务机器人市场：SWOT分析

第十四章：波特五力分析

• 产业竞争
• 新进入者的潜力
• 供应商的议价能力
• 顾客权力
• 替代品的威胁

第十五章 竞争格局

• iRobot Corporation
• SoftBank Group Corp.
• Blue Ocean Robotics
• Toyota Ventures, LLC
• Samsung Electronics Co., Ltd.
• Panasonic Corporation
• Hanson Robotics Ltd.
• Ekso Bionics Holdings, Inc.
• Intuitive Surgical Operations, Inc.
• Cyberdyne Inc.

第十六章 策略建议

第十七章：关于研究公司及免责声明

The Global Personal Services Robotics Market is projected to expand from USD 12.93 Billion in 2025 to USD 21.61 Billion by 2031, achieving a CAGR of 8.94%. These automated systems are engineered to support individuals in non-commercial settings, performing duties ranging from household maintenance and entertainment to elderly care. The market's growth is fundamentally anchored by the accelerating aging of the global population, which demands scalable technological interventions for independent living, coupled with the increasing expense of human labor for domestic services. These structural economic and demographic drivers establish a durable foundation for demand that transcends fleeting technological fads or feature additions.

Conversely, a major obstacle hindering widespread market growth is the apprehension surrounding data privacy and the security of autonomous units functioning within private homes. This concern creates a significant barrier to mass adoption, particularly among cautious consumers who need guarantees regarding the sanctity of their personal living spaces. Despite these challenges, the industry exhibits strong resilience; data from the International Federation of Robotics indicates that the consumer service robot market achieved sales of approximately 20 million units globally in 2024.

Market Driver

The market is rapidly expanding due to growing consumer preference for automated household maintenance and the seamless integration of robotic systems into smart home environments. As modern consumers prioritize devices that alleviate domestic chores, there is a surge in the adoption of intelligent vacuums and mopping robots featuring advanced navigation systems. This shift in consumption is reflected in the financial results of major manufacturers; according to the '2024 Annual Report' by Ecovacs Robotics in April 2025, revenue from their service robotics segment hit RMB 8.08 billion, a 5.2% year-on-year increase. Similarly, China Daily reported in 2025 that Dreame Technology saw a 178% surge in global sales of robotic vacuum cleaners between January and May, underscoring the aggressive growth of high-performance cleaning solutions.

Simultaneously, the rapidly aging global population is establishing a structural need for assistive and care robots to support independent living. With demographic shifts placing immense pressure on traditional caregiving frameworks, there is an urgent requirement for scalable technologies capable of handling physical support tasks and health monitoring for the elderly. This demand is propelling the sector from pilot programs to significant commercial deployment, especially in professional care contexts. According to the International Federation of Robotics' 'World Robotics 2025 Service Robots' report released in October 2025, sales of professional service robots reached nearly 200,000 units in 2024-a 9% increase largely driven by healthcare needs and staffing shortages-confirming that aging demographics are solidifying the economic justification for service robotics beyond basic domestic use.

Market Challenge

Consumer reluctance regarding data privacy and the security of autonomous devices remains a significant barrier to the scalability of the Global Personal Services Robotics Market. Because these systems function within intimate domestic settings and continuously harvest sensitive behavioral and environmental data, they present a higher risk profile than standard consumer electronics. When users fear their private environments might be subject to unauthorized surveillance or cyber intrusions, the essential trust needed for adoption is compromised. This skepticism prolongs sales cycles and restricts the market largely to early adopters, thereby delaying the shift toward mass-market saturation.

This apprehension is reinforced by persistent vulnerabilities across connected device ecosystems. According to the IoT Security Foundation, only 35.6% of consumer IoT companies had established a Vulnerability Disclosure Policy in 2024. This statistic suggests that a vast majority of manufacturers lack formal protocols for identifying and rectifying security flaws, leaving devices open to potential exploitation. Such prevalent insecurity bolsters consumer resistance, as the market faces difficulties in providing the assurance required for the widespread acceptance of autonomous household technologies.

Market Trends

The integration of Generative AI and Large Language Models is transforming the Global Personal Services Robotics Market, shifting the industry from rigid, pre-programmed commands to intuitive, conversational adaptability. By enabling robots to interpret unstructured natural language and reason through complex tasks-such as organizing a cluttered room-this trend allows for greater flexibility unlike traditional systems requiring specific inputs. This evolution is driving substantial investment into software-centric robotics ventures focused on developing universal robotic brains. For instance, The New York Times reported in November 2024 that the startup Physical Intelligence raised $400 million specifically to create a general-purpose AI model capable of powering various robotic hardware for household chores like folding laundry, validating the move toward high-level cognitive processing.

Concurrently, the rise of General-Purpose Humanoid Assistants marks a critical evolution in form factor, moving away from single-function wheeled devices toward bipedal machines designed for multi-functional use in human environments. This trend tackles the physical limitations of existing personal robots by providing the vertical mobility and manipulation skills needed to navigate stairs and handle delicate objects at home. Manufacturers are actively targeting the consumer market with safety-oriented designs meant for daily interaction; as noted by TechCrunch in August 2024, 1X introduced 'Neo Beta,' a bipedal android built with soft, muscle-like anatomy to ensure safe operation around people, signaling a significant advancement toward the commercial viability of home-based humanoid assistants.

Key Market Players

• iRobot Corporation
• SoftBank Group Corp.
• Blue Ocean Robotics
• Toyota Ventures, LLC
• Samsung Electronics Co., Ltd.
• Panasonic Corporation
• Hanson Robotics Ltd.
• Ekso Bionics Holdings, Inc.
• Intuitive Surgical Operations, Inc.
• Cyberdyne Inc.

Report Scope

In this report, the Global Personal Services Robotics Market has been segmented into the following categories, in addition to the industry trends which have also been detailed below:

Personal Services Robotics Market, By Component

• Hardware
• Software

Personal Services Robotics Market, By Application

• Cleaning Robot
• Entertainment & Toy Robot
• Education Robot
• Handicap Assistance Robot
• Companion Robot
• Personal Transportation Robot
• Security Robot

Personal Services Robotics Market, By Region

• North America
  • United States
  • Canada
  • Mexico
• Europe
  • France
  • United Kingdom
  • Italy
  • Germany
  • Spain
• Asia Pacific
  • China
  • India
  • Japan
  • Australia
  • South Korea
• South America
  • Brazil
  • Argentina
  • Colombia
• Middle East & Africa
  • South Africa
  • Saudi Arabia
  • UAE

Competitive Landscape

Company Profiles: Detailed analysis of the major companies present in the Global Personal Services Robotics Market.

Available Customizations:

Global Personal Services Robotics Market report with the given market data, TechSci Research offers customizations according to a company's specific needs. The following customization options are available for the report:

Company Information

• Detailed analysis and profiling of additional market players (up to five).

Table of Contents

1. Product Overview

• 1.1. Market Definition
• 1.2. Scope of the Market
  • 1.2.1. Markets Covered
  • 1.2.2. Years Considered for Study
  • 1.2.3. Key Market Segmentations

2. Research Methodology

• 2.1. Objective of the Study
• 2.2. Baseline Methodology
• 2.3. Key Industry Partners
• 2.4. Major Association and Secondary Sources
• 2.5. Forecasting Methodology
• 2.6. Data Triangulation & Validation
• 2.7. Assumptions and Limitations

3. Executive Summary

• 3.1. Overview of the Market
• 3.2. Overview of Key Market Segmentations
• 3.3. Overview of Key Market Players
• 3.4. Overview of Key Regions/Countries
• 3.5. Overview of Market Drivers, Challenges, Trends

4. Voice of Customer

5. Global Personal Services Robotics Market Outlook

• 5.1. Market Size & Forecast
  • 5.1.1. By Value
• 5.2. Market Share & Forecast
  • 5.2.1. By Component (Hardware, Software)
  • 5.2.2. By Application (Cleaning Robot, Entertainment & Toy Robot, Education Robot, Handicap Assistance Robot, Companion Robot, Personal Transportation Robot, Security Robot)
  • 5.2.3. By Region
  • 5.2.4. By Company (2025)
• 5.3. Market Map

6. North America Personal Services Robotics Market Outlook

• 6.1. Market Size & Forecast
  • 6.1.1. By Value
• 6.2. Market Share & Forecast
  • 6.2.1. By Component
  • 6.2.2. By Application
  • 6.2.3. By Country
• 6.3. North America: Country Analysis
  • 6.3.1. United States Personal Services Robotics Market Outlook
    • 6.3.1.1. Market Size & Forecast
      • 6.3.1.1.1. By Value
    • 6.3.1.2. Market Share & Forecast
      • 6.3.1.2.1. By Component
      • 6.3.1.2.2. By Application
  • 6.3.2. Canada Personal Services Robotics Market Outlook
    • 6.3.2.1. Market Size & Forecast
      • 6.3.2.1.1. By Value
    • 6.3.2.2. Market Share & Forecast
      • 6.3.2.2.1. By Component
      • 6.3.2.2.2. By Application
  • 6.3.3. Mexico Personal Services Robotics Market Outlook
    • 6.3.3.1. Market Size & Forecast
      • 6.3.3.1.1. By Value
    • 6.3.3.2. Market Share & Forecast
      • 6.3.3.2.1. By Component
      • 6.3.3.2.2. By Application

7. Europe Personal Services Robotics Market Outlook

• 7.1. Market Size & Forecast
  • 7.1.1. By Value
• 7.2. Market Share & Forecast
  • 7.2.1. By Component
  • 7.2.2. By Application
  • 7.2.3. By Country
• 7.3. Europe: Country Analysis
  • 7.3.1. Germany Personal Services Robotics Market Outlook
    • 7.3.1.1. Market Size & Forecast
      • 7.3.1.1.1. By Value
    • 7.3.1.2. Market Share & Forecast
      • 7.3.1.2.1. By Component
      • 7.3.1.2.2. By Application
  • 7.3.2. France Personal Services Robotics Market Outlook
    • 7.3.2.1. Market Size & Forecast
      • 7.3.2.1.1. By Value
    • 7.3.2.2. Market Share & Forecast
      • 7.3.2.2.1. By Component
      • 7.3.2.2.2. By Application
  • 7.3.3. United Kingdom Personal Services Robotics Market Outlook
    • 7.3.3.1. Market Size & Forecast
      • 7.3.3.1.1. By Value
    • 7.3.3.2. Market Share & Forecast
      • 7.3.3.2.1. By Component
      • 7.3.3.2.2. By Application
  • 7.3.4. Italy Personal Services Robotics Market Outlook
    • 7.3.4.1. Market Size & Forecast
      • 7.3.4.1.1. By Value
    • 7.3.4.2. Market Share & Forecast
      • 7.3.4.2.1. By Component
      • 7.3.4.2.2. By Application
  • 7.3.5. Spain Personal Services Robotics Market Outlook
    • 7.3.5.1. Market Size & Forecast
      • 7.3.5.1.1. By Value
    • 7.3.5.2. Market Share & Forecast
      • 7.3.5.2.1. By Component
      • 7.3.5.2.2. By Application

8. Asia Pacific Personal Services Robotics Market Outlook

• 8.1. Market Size & Forecast
  • 8.1.1. By Value
• 8.2. Market Share & Forecast
  • 8.2.1. By Component
  • 8.2.2. By Application
  • 8.2.3. By Country
• 8.3. Asia Pacific: Country Analysis
  • 8.3.1. China Personal Services Robotics Market Outlook
    • 8.3.1.1. Market Size & Forecast
      • 8.3.1.1.1. By Value
    • 8.3.1.2. Market Share & Forecast
      • 8.3.1.2.1. By Component
      • 8.3.1.2.2. By Application
  • 8.3.2. India Personal Services Robotics Market Outlook
    • 8.3.2.1. Market Size & Forecast
      • 8.3.2.1.1. By Value
    • 8.3.2.2. Market Share & Forecast
      • 8.3.2.2.1. By Component
      • 8.3.2.2.2. By Application
  • 8.3.3. Japan Personal Services Robotics Market Outlook
    • 8.3.3.1. Market Size & Forecast
      • 8.3.3.1.1. By Value
    • 8.3.3.2. Market Share & Forecast
      • 8.3.3.2.1. By Component
      • 8.3.3.2.2. By Application
  • 8.3.4. South Korea Personal Services Robotics Market Outlook
    • 8.3.4.1. Market Size & Forecast
      • 8.3.4.1.1. By Value
    • 8.3.4.2. Market Share & Forecast
      • 8.3.4.2.1. By Component
      • 8.3.4.2.2. By Application
  • 8.3.5. Australia Personal Services Robotics Market Outlook
    • 8.3.5.1. Market Size & Forecast
      • 8.3.5.1.1. By Value
    • 8.3.5.2. Market Share & Forecast
      • 8.3.5.2.1. By Component
      • 8.3.5.2.2. By Application

9. Middle East & Africa Personal Services Robotics Market Outlook

• 9.1. Market Size & Forecast
  • 9.1.1. By Value
• 9.2. Market Share & Forecast
  • 9.2.1. By Component
  • 9.2.2. By Application
  • 9.2.3. By Country
• 9.3. Middle East & Africa: Country Analysis
  • 9.3.1. Saudi Arabia Personal Services Robotics Market Outlook
    • 9.3.1.1. Market Size & Forecast
      • 9.3.1.1.1. By Value
    • 9.3.1.2. Market Share & Forecast
      • 9.3.1.2.1. By Component
      • 9.3.1.2.2. By Application
  • 9.3.2. UAE Personal Services Robotics Market Outlook
    • 9.3.2.1. Market Size & Forecast
      • 9.3.2.1.1. By Value
    • 9.3.2.2. Market Share & Forecast
      • 9.3.2.2.1. By Component
      • 9.3.2.2.2. By Application
  • 9.3.3. South Africa Personal Services Robotics Market Outlook
    • 9.3.3.1. Market Size & Forecast
      • 9.3.3.1.1. By Value
    • 9.3.3.2. Market Share & Forecast
      • 9.3.3.2.1. By Component
      • 9.3.3.2.2. By Application

10. South America Personal Services Robotics Market Outlook

• 10.1. Market Size & Forecast
  • 10.1.1. By Value
• 10.2. Market Share & Forecast
  • 10.2.1. By Component
  • 10.2.2. By Application
  • 10.2.3. By Country
• 10.3. South America: Country Analysis
  • 10.3.1. Brazil Personal Services Robotics Market Outlook
    • 10.3.1.1. Market Size & Forecast
      • 10.3.1.1.1. By Value
    • 10.3.1.2. Market Share & Forecast
      • 10.3.1.2.1. By Component
      • 10.3.1.2.2. By Application
  • 10.3.2. Colombia Personal Services Robotics Market Outlook
    • 10.3.2.1. Market Size & Forecast
      • 10.3.2.1.1. By Value
    • 10.3.2.2. Market Share & Forecast
      • 10.3.2.2.1. By Component
      • 10.3.2.2.2. By Application
  • 10.3.3. Argentina Personal Services Robotics Market Outlook
    • 10.3.3.1. Market Size & Forecast
      • 10.3.3.1.1. By Value
    • 10.3.3.2. Market Share & Forecast
      • 10.3.3.2.1. By Component
      • 10.3.3.2.2. By Application

11. Market Dynamics

• 11.1. Drivers
• 11.2. Challenges

12. Market Trends & Developments

• 12.1. Merger & Acquisition (If Any)
• 12.2. Product Launches (If Any)
• 12.3. Recent Developments

13. Global Personal Services Robotics Market: SWOT Analysis

14. Porter's Five Forces Analysis

• 14.1. Competition in the Industry
• 14.2. Potential of New Entrants
• 14.3. Power of Suppliers
• 14.4. Power of Customers
• 14.5. Threat of Substitute Products

15. Competitive Landscape

• 15.1. iRobot Corporation
  • 15.1.1. Business Overview
  • 15.1.2. Products & Services
  • 15.1.3. Recent Developments
  • 15.1.4. Key Personnel
  • 15.1.5. SWOT Analysis
• 15.2. SoftBank Group Corp.
• 15.3. Blue Ocean Robotics
• 15.4. Toyota Ventures, LLC
• 15.5. Samsung Electronics Co., Ltd.
• 15.6. Panasonic Corporation
• 15.7. Hanson Robotics Ltd.
• 15.8. Ekso Bionics Holdings, Inc.
• 15.9. Intuitive Surgical Operations, Inc.
• 15.10. Cyberdyne Inc.

16. Strategic Recommendations

17. About Us & Disclaimer