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市场调查报告书
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1965341

商业清洁服务市场－全球产业规模、份额、趋势、机会、预测：按类型、应用、地区和竞争格局划分，2021-2031年

Commercial Cleaning Services Market - Global Industry Size, Share, Trends, Opportunity, and Forecast, Segmented By Type, By Application, By Region & Competition, 2021-2031F
出版日期: | 出版商: TechSci Research | 英文 185 Pages | 商品交期: 2-3个工作天内

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简介目录

全球商业清洁服务市场预计将从 2025 年的 2,252.4 亿美元成长到 2031 年的 3,363.2 亿美元，复合年增长率为 6.91%。

该行业涵盖非住宅环境（例如医疗机构、公司办公室、教育机构和工业设施）的专业维护和卫生服务，服务范围从标准清洁到专业地面护理和符合法规要求的消毒。市场成长的主要驱动因素是全球卫生标准的不断提高以及企业为降低成本和提高营运效率而将设施管理外包的策略。据国际建筑服务承包商协会 (BSCAI) 称，34% 的承包商预测 2025 年收入将同比增长显着，这表明他们对该行业充满信心。

市场概览
预测期 2027-2031
市场规模：2025年 2252.4亿美元
市场规模：2031年 3363.2亿美元
复合年增长率：2026-2031年 6.91%
成长最快的细分市场 对于企业
最大的市场 北美洲

然而，由于劳动力严重短缺和员工流失问题，市场正面临巨大的挑战。该行业饱受高离职率和招聘可靠员工的难题困扰，这通常归因于薪资竞争和繁重的体力劳动。这种不稳定性阻碍了服务供应商有效拓展业务，并导致招募和培训成本增加。因此，难以获得稳定的劳动力可能导致利润率下降，并阻碍商业清洁行业的整体成长。

市场驱动因素

采用自动化清洁技术和机器人已成为应对劳动力短缺和满足持续、高频次卫生管理需求的关键策略。服务供应商正积极使用自主移动机器人 (AMR) 执行诸如地板清洁等重复性任务，使员工能够专注于更复杂、更接触性的消毒工作。数据分析也为效能检验提供了至关重要的依据。例如，Brain Corp 在 2024 年 12 月报告称，其自主机器人已在全球范围内清洁了超过 2500 亿平方英尺的商业空间，这体现了这种整合的规模之大。

同时，随着人们对职场卫生和员工健康的日益重视，企业强制执行返岗政策正在推动市场成长。各设施正在采用基于实证的卫生通讯协定，这些规范超越了表面清洁，最大限度地减少病原体传播，并为使用者提供安全感。根据《清洁与维护管理》(CMM)杂誌2025年3月的一项调查，30%的设施管理人员将员工健康与安全视为首要管理任务。这一趋势正为以健康为中心的解决方案提供者带来财务成功；例如，ABM​​ Industries公司报告称，其2025年第三季的营收年增了6.2%。

市场挑战

全球商业清洁服务市场面临的主要障碍是劳动力严重短缺和合格人员难以留住。这种营运瓶颈导致服务提供者无法满足不断增长的需求，迫使他们拒绝新契约或缩减现有合约的范围，从而直接限制了他们的收入潜力。此外，持续不断的招募和培训新员工也带来了沉重的财务负担，迫使他们将原本可用于业务发展和创新的资金转移出去。

这种不稳定性因薪资竞争和体力劳动强度大而加剧，不利于长期就业。劳动力不稳定会损害服务的连续性和品质，并危及客户维繫和满意度。据国际建筑服务承包商协会 (BSCAI) 称，40% 的承包商预计到 2025 年，招聘挑战将进一步加剧。持续的劳动力短缺正在降低利润率，阻碍整体市场成长，并使企业无法充分利用产业发展动能。

市场趋势

向资料驱动、按需清洁模式的转变，正在将工作流程从固定时间表转变为动态的、基于使用情况的回应。透过利用物联网感测器和占用率分析，设施管理人员可以精准地在需要的时间和地点部署清洁团队，从而优化资源配置，并避免在高人流量区域出现卫生管理延误。这种方法显着提高了服务准确性和客户满意度。例如，Tork 在 2025 年 7 月报告称，实施 Tork Vision Cleaning 系统的设施管理人员将申诉减少了 75%，并将营运效率提高了 68%。

同时，随着绿色清洁和循环经济实践的推广，市场格局正在重塑。客户对永续性策略的需求已不再局限于简单地替换化学品。服务供应商正积极采纳循环经济原则，例如全面的废弃物再利用和资源高效运营，以配合其公司的净零排放目标。例如，索迪斯英国及爱尔兰公司于2025年3月宣布，在其实施「废弃物监测」（WasteWatch）数据项目的设施中，食物废弃物平均减少了45%，凸显了有针对性的永续性策略所带来的营运效益。

目录

第一章概述

第二章：调查方法

第三章执行摘要

第四章：客户心声

第五章：全球商业清洁服务市场展望

  • 市场规模及预测
    • 按金额
  • 市占率及预测
    • 依服务类型（擦窗、吸尘、地板保养、帮佣服务、地毯/衬垫傢俱、其他）
    • 按应用领域（酒店、医疗、企业、教育、其他）
    • 按地区
    • 按公司（2025 年）
  • 市场地图

第六章：北美商业清洁服务市场展望

  • 市场规模及预测
  • 市占率及预测
  • 北美洲：国别分析
    • 我们
    • 加拿大
    • 墨西哥

第七章：欧洲商业清洁服务市场展望

  • 市场规模及预测
  • 市占率及预测
  • 欧洲：国别分析
    • 德国
    • 法国
    • 英国
    • 义大利
    • 西班牙

第八章：亚太地区商业清洁服务市场展望

  • 市场规模及预测
  • 市占率及预测
  • 亚太地区：国别分析
    • 中国
    • 印度
    • 日本
    • 韩国
    • 澳洲

第九章：中东和非洲商业清洁服务市场展望

  • 市场规模及预测
  • 市占率及预测
  • 中东与非洲：国别分析
    • 沙乌地阿拉伯
    • 阿拉伯聯合大公国
    • 南非

第十章：南美洲商业清洁服务市场展望

  • 市场规模及预测
  • 市占率及预测
  • 南美洲：国别分析
    • 巴西
    • 哥伦比亚
    • 阿根廷

第十一章 市场动态

  • 促进因素
  • 任务

第十二章 市场趋势与发展

  • 併购
  • 产品发布
  • 近期趋势

第十三章：全球商业清洁服务市场：SWOT分析

第十四章：波特五力分析

  • 产业竞争
  • 新进入者的潜力
  • 供应商的议价能力
  • 顾客权力
  • 替代品的威胁

第十五章 竞争格局

  • ABM Industries Incorporated
  • ISS World Services A/S
  • ServiceMaster OpCo Holdings LLC
  • Vanguard Cleaning Systems Inc.
  • Compass Group PLC
  • Aramark
  • Jani-King International Inc.
  • Stanley Steemer International Inc.
  • CleanNet USA Inc.
  • Pritchard Industries LLC

第十六章 策略建议

第十七章：关于研究公司及免责声明

简介目录
Product Code: 26727

The Global Commercial Cleaning Services Market is projected to expand from USD 225.24 Billion in 2025 to USD 336.32 Billion by 2031, growing at a CAGR of 6.91%. This sector includes professional maintenance and sanitation for non-residential environments such as healthcare institutions, corporate offices, educational facilities, and industrial sites, covering tasks ranging from standard janitorial work to specialized floor care and regulatory disinfection. Market growth is primarily fueled by rising global hygiene standards and a corporate strategy to outsource facility management for cost reduction and operational efficiency. According to the Building Service Contractors Association International, 34 percent of contractors anticipated significantly higher sales in 2025 compared to the previous year, signaling strong confidence in the industry.

Market Overview
Forecast Period2027-2031
Market Size 2025USD 225.24 Billion
Market Size 2031USD 336.32 Billion
CAGR 2026-20316.91%
Fastest Growing SegmentCorporate
Largest MarketNorth America

However, the market faces significant headwinds due to acute labor shortages and workforce retention issues. The industry is hampered by high turnover rates and challenges in recruiting reliable staff, often driven by wage competition and physically demanding working conditions. This instability restricts service providers' ability to scale effectively and leads to inflated recruitment and training costs. Consequently, the difficulty in maintaining a stable labor pool threatens to reduce profit margins and constrain the broader expansion of the commercial cleaning sector.

Market Driver

The deployment of Automated Cleaning Technologies and Robotics has become a vital strategy to address labor shortages and the demand for consistent, high-frequency sanitation. Service providers are increasingly utilizing autonomous mobile robots (AMRs) for repetitive tasks such as floor scrubbing, which allows human employees to concentrate on complex, high-touch disinfection while data analytics provide essential performance validation. Highlighting the scale of this integration, Brain Corp reported in December 2024 that its fleet of autonomous robots had cleaned over 250 billion square feet of commercial space worldwide.

Simultaneously, a sharpened focus on workplace hygiene and employee wellness is driving market growth as companies implement return-to-office mandates. Facilities are adopting evidence-based hygiene protocols that go beyond visual cleanliness to minimize pathogen transmission and reassure occupants. In March 2025, Cleaning & Maintenance Management (CMM) found that 30 percent of facility managers prioritized employee health safety as a top management concern. This focus translates into financial success for providers offering health-centric solutions; for instance, ABM Industries reported a 6.2 percent year-over-year revenue increase in the third quarter of 2025.

Market Challenge

The critical obstacle hindering the Global Commercial Cleaning Services Market is a severe labor shortage coupled with the difficulty of retaining a qualified workforce. This operational bottleneck limits providers' ability to meet rising demand, forcing them to decline new contracts or restrict the scope of existing ones, which directly caps revenue potential. Additionally, the perpetual cycle of recruiting and training new personnel imposes a substantial financial burden, diverting capital that could otherwise be invested in business development and innovation.

This instability is further aggravated by wage competition and the physically grueling nature of the work, which discourage long-term employment. A lack of workforce stability disrupts service continuity and quality, putting client retention and satisfaction at risk. According to the Building Service Contractors Association International, 40 percent of contractors in 2025 expected recruitment challenges to escalate in the coming year. This persistent deficit in the workforce erodes profit margins and stifles the overall growth of the market, preventing firms from fully capitalizing on industry momentum.

Market Trends

The shift toward Data-Driven and Demand-Based Cleaning Models is transforming operational workflows by replacing static schedules with dynamic, usage-based interventions. By utilizing Internet of Things (IoT) sensors and occupancy analytics, facility managers can dispatch cleaning teams precisely where and when they are needed, optimizing resources and preventing hygiene lapses in high-traffic areas. This approach significantly improves service precision and occupant satisfaction; for example, Tork reported in July 2025 that facility managers using the Tork Vision Cleaning system experienced a 75 percent reduction in complaints and a 68 percent improvement in operational efficiency.

Concurrently, the market is being reshaped by the Expansion of Green Cleaning and Circular Economy Practices, as clients demand sustainability strategies that exceed simple chemical substitution. Service providers are increasingly adopting circular economy principles, including comprehensive waste diversion and resource-efficient operations, to align with corporate net-zero goals. Demonstrating the impact of these practices, Sodexo UK & Ireland announced in March 2025 that sites utilizing its WasteWatch data program achieved an average 45 percent reduction in food waste, highlighting the operational benefits of targeted sustainability strategies.

Key Market Players

  • ABM Industries Incorporated
  • ISS World Services A/S
  • ServiceMaster OpCo Holdings LLC
  • Vanguard Cleaning Systems Inc.
  • Compass Group PLC
  • Aramark
  • Jani-King International Inc.
  • Stanley Steemer International Inc.
  • CleanNet USA Inc.
  • Pritchard Industries LLC

Report Scope

In this report, the Global Commercial Cleaning Services Market has been segmented into the following categories, in addition to the industry trends which have also been detailed below:

Commercial Cleaning Services Market, By Type

  • Window Cleaning
  • Vacuuming
  • Floor Care
  • Maid Services
  • Carpet & Upholstery
  • Others

Commercial Cleaning Services Market, By Application

  • Hospitality
  • Healthcare
  • Corporate
  • Education
  • Others

Commercial Cleaning Services Market, By Region

  • North America
    • United States
    • Canada
    • Mexico
  • Europe
    • France
    • United Kingdom
    • Italy
    • Germany
    • Spain
  • Asia Pacific
    • China
    • India
    • Japan
    • Australia
    • South Korea
  • South America
    • Brazil
    • Argentina
    • Colombia
  • Middle East & Africa
    • South Africa
    • Saudi Arabia
    • UAE

Competitive Landscape

Company Profiles: Detailed analysis of the major companies present in the Global Commercial Cleaning Services Market.

Available Customizations:

Global Commercial Cleaning Services Market report with the given market data, TechSci Research offers customizations according to a company's specific needs. The following customization options are available for the report:

Company Information

  • Detailed analysis and profiling of additional market players (up to five).

Table of Contents

1. Product Overview

  • 1.1. Market Definition
  • 1.2. Scope of the Market
    • 1.2.1. Markets Covered
    • 1.2.2. Years Considered for Study
    • 1.2.3. Key Market Segmentations

2. Research Methodology

  • 2.1. Objective of the Study
  • 2.2. Baseline Methodology
  • 2.3. Key Industry Partners
  • 2.4. Major Association and Secondary Sources
  • 2.5. Forecasting Methodology
  • 2.6. Data Triangulation & Validation
  • 2.7. Assumptions and Limitations

3. Executive Summary

  • 3.1. Overview of the Market
  • 3.2. Overview of Key Market Segmentations
  • 3.3. Overview of Key Market Players
  • 3.4. Overview of Key Regions/Countries
  • 3.5. Overview of Market Drivers, Challenges, Trends

4. Voice of Customer

5. Global Commercial Cleaning Services Market Outlook

  • 5.1. Market Size & Forecast
    • 5.1.1. By Value
  • 5.2. Market Share & Forecast
    • 5.2.1. By Type (Window Cleaning, Vacuuming, Floor Care, Maid Services, Carpet & Upholstery, Others)
    • 5.2.2. By Application (Hospitality, Healthcare, Corporate, Education, Others)
    • 5.2.3. By Region
    • 5.2.4. By Company (2025)
  • 5.3. Market Map

6. North America Commercial Cleaning Services Market Outlook

  • 6.1. Market Size & Forecast
    • 6.1.1. By Value
  • 6.2. Market Share & Forecast
    • 6.2.1. By Type
    • 6.2.2. By Application
    • 6.2.3. By Country
  • 6.3. North America: Country Analysis
    • 6.3.1. United States Commercial Cleaning Services Market Outlook
      • 6.3.1.1. Market Size & Forecast
        • 6.3.1.1.1. By Value
      • 6.3.1.2. Market Share & Forecast
        • 6.3.1.2.1. By Type
        • 6.3.1.2.2. By Application
    • 6.3.2. Canada Commercial Cleaning Services Market Outlook
      • 6.3.2.1. Market Size & Forecast
        • 6.3.2.1.1. By Value
      • 6.3.2.2. Market Share & Forecast
        • 6.3.2.2.1. By Type
        • 6.3.2.2.2. By Application
    • 6.3.3. Mexico Commercial Cleaning Services Market Outlook
      • 6.3.3.1. Market Size & Forecast
        • 6.3.3.1.1. By Value
      • 6.3.3.2. Market Share & Forecast
        • 6.3.3.2.1. By Type
        • 6.3.3.2.2. By Application

7. Europe Commercial Cleaning Services Market Outlook

  • 7.1. Market Size & Forecast
    • 7.1.1. By Value
  • 7.2. Market Share & Forecast
    • 7.2.1. By Type
    • 7.2.2. By Application
    • 7.2.3. By Country
  • 7.3. Europe: Country Analysis
    • 7.3.1. Germany Commercial Cleaning Services Market Outlook
      • 7.3.1.1. Market Size & Forecast
        • 7.3.1.1.1. By Value
      • 7.3.1.2. Market Share & Forecast
        • 7.3.1.2.1. By Type
        • 7.3.1.2.2. By Application
    • 7.3.2. France Commercial Cleaning Services Market Outlook
      • 7.3.2.1. Market Size & Forecast
        • 7.3.2.1.1. By Value
      • 7.3.2.2. Market Share & Forecast
        • 7.3.2.2.1. By Type
        • 7.3.2.2.2. By Application
    • 7.3.3. United Kingdom Commercial Cleaning Services Market Outlook
      • 7.3.3.1. Market Size & Forecast
        • 7.3.3.1.1. By Value
      • 7.3.3.2. Market Share & Forecast
        • 7.3.3.2.1. By Type
        • 7.3.3.2.2. By Application
    • 7.3.4. Italy Commercial Cleaning Services Market Outlook
      • 7.3.4.1. Market Size & Forecast
        • 7.3.4.1.1. By Value
      • 7.3.4.2. Market Share & Forecast
        • 7.3.4.2.1. By Type
        • 7.3.4.2.2. By Application
    • 7.3.5. Spain Commercial Cleaning Services Market Outlook
      • 7.3.5.1. Market Size & Forecast
        • 7.3.5.1.1. By Value
      • 7.3.5.2. Market Share & Forecast
        • 7.3.5.2.1. By Type
        • 7.3.5.2.2. By Application

8. Asia Pacific Commercial Cleaning Services Market Outlook

  • 8.1. Market Size & Forecast
    • 8.1.1. By Value
  • 8.2. Market Share & Forecast
    • 8.2.1. By Type
    • 8.2.2. By Application
    • 8.2.3. By Country
  • 8.3. Asia Pacific: Country Analysis
    • 8.3.1. China Commercial Cleaning Services Market Outlook
      • 8.3.1.1. Market Size & Forecast
        • 8.3.1.1.1. By Value
      • 8.3.1.2. Market Share & Forecast
        • 8.3.1.2.1. By Type
        • 8.3.1.2.2. By Application
    • 8.3.2. India Commercial Cleaning Services Market Outlook
      • 8.3.2.1. Market Size & Forecast
        • 8.3.2.1.1. By Value
      • 8.3.2.2. Market Share & Forecast
        • 8.3.2.2.1. By Type
        • 8.3.2.2.2. By Application
    • 8.3.3. Japan Commercial Cleaning Services Market Outlook
      • 8.3.3.1. Market Size & Forecast
        • 8.3.3.1.1. By Value
      • 8.3.3.2. Market Share & Forecast
        • 8.3.3.2.1. By Type
        • 8.3.3.2.2. By Application
    • 8.3.4. South Korea Commercial Cleaning Services Market Outlook
      • 8.3.4.1. Market Size & Forecast
        • 8.3.4.1.1. By Value
      • 8.3.4.2. Market Share & Forecast
        • 8.3.4.2.1. By Type
        • 8.3.4.2.2. By Application
    • 8.3.5. Australia Commercial Cleaning Services Market Outlook
      • 8.3.5.1. Market Size & Forecast
        • 8.3.5.1.1. By Value
      • 8.3.5.2. Market Share & Forecast
        • 8.3.5.2.1. By Type
        • 8.3.5.2.2. By Application

9. Middle East & Africa Commercial Cleaning Services Market Outlook

  • 9.1. Market Size & Forecast
    • 9.1.1. By Value
  • 9.2. Market Share & Forecast
    • 9.2.1. By Type
    • 9.2.2. By Application
    • 9.2.3. By Country
  • 9.3. Middle East & Africa: Country Analysis
    • 9.3.1. Saudi Arabia Commercial Cleaning Services Market Outlook
      • 9.3.1.1. Market Size & Forecast
        • 9.3.1.1.1. By Value
      • 9.3.1.2. Market Share & Forecast
        • 9.3.1.2.1. By Type
        • 9.3.1.2.2. By Application
    • 9.3.2. UAE Commercial Cleaning Services Market Outlook
      • 9.3.2.1. Market Size & Forecast
        • 9.3.2.1.1. By Value
      • 9.3.2.2. Market Share & Forecast
        • 9.3.2.2.1. By Type
        • 9.3.2.2.2. By Application
    • 9.3.3. South Africa Commercial Cleaning Services Market Outlook
      • 9.3.3.1. Market Size & Forecast
        • 9.3.3.1.1. By Value
      • 9.3.3.2. Market Share & Forecast
        • 9.3.3.2.1. By Type
        • 9.3.3.2.2. By Application

10. South America Commercial Cleaning Services Market Outlook

  • 10.1. Market Size & Forecast
    • 10.1.1. By Value
  • 10.2. Market Share & Forecast
    • 10.2.1. By Type
    • 10.2.2. By Application
    • 10.2.3. By Country
  • 10.3. South America: Country Analysis
    • 10.3.1. Brazil Commercial Cleaning Services Market Outlook
      • 10.3.1.1. Market Size & Forecast
        • 10.3.1.1.1. By Value
      • 10.3.1.2. Market Share & Forecast
        • 10.3.1.2.1. By Type
        • 10.3.1.2.2. By Application
    • 10.3.2. Colombia Commercial Cleaning Services Market Outlook
      • 10.3.2.1. Market Size & Forecast
        • 10.3.2.1.1. By Value
      • 10.3.2.2. Market Share & Forecast
        • 10.3.2.2.1. By Type
        • 10.3.2.2.2. By Application
    • 10.3.3. Argentina Commercial Cleaning Services Market Outlook
      • 10.3.3.1. Market Size & Forecast
        • 10.3.3.1.1. By Value
      • 10.3.3.2. Market Share & Forecast
        • 10.3.3.2.1. By Type
        • 10.3.3.2.2. By Application

11. Market Dynamics

  • 11.1. Drivers
  • 11.2. Challenges

12. Market Trends & Developments

  • 12.1. Merger & Acquisition (If Any)
  • 12.2. Product Launches (If Any)
  • 12.3. Recent Developments

13. Global Commercial Cleaning Services Market: SWOT Analysis

14. Porter's Five Forces Analysis

  • 14.1. Competition in the Industry
  • 14.2. Potential of New Entrants
  • 14.3. Power of Suppliers
  • 14.4. Power of Customers
  • 14.5. Threat of Substitute Products

15. Competitive Landscape

  • 15.1. ABM Industries Incorporated
    • 15.1.1. Business Overview
    • 15.1.2. Products & Services
    • 15.1.3. Recent Developments
    • 15.1.4. Key Personnel
    • 15.1.5. SWOT Analysis
  • 15.2. ISS World Services A/S
  • 15.3. ServiceMaster OpCo Holdings LLC
  • 15.4. Vanguard Cleaning Systems Inc.
  • 15.5. Compass Group PLC
  • 15.6. Aramark
  • 15.7. Jani-King International Inc.
  • 15.8. Stanley Steemer International Inc.
  • 15.9. CleanNet USA Inc.
  • 15.10. Pritchard Industries LLC

16. Strategic Recommendations

17. About Us & Disclaimer