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市场调查报告书
商品编码
1965997

清洁服务市场－全球产业规模、份额、趋势、机会、预测：按应用、最终用途、地区和竞争格局划分，2021-2031年

Janitorial Service Market - Global Industry Size, Share, Trends, Opportunity, and Forecast, Segmented By Application, By End Use, By Region & Competition, 2021-2031F
出版日期: | 出版商: TechSci Research | 英文 180 Pages | 商品交期: 2-3个工作天内

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简介目录

全球清洁服务市场预计将从 2025 年的 3,211.2 亿美元成长到 2031 年的 4,002.6 亿美元，复合年增长率为 3.74%。

这些服务涵盖工业、公共和商业设施的各种清洁和维护工作，对于维持安全卫生的环境至关重要。主要成长要素包括全球对公共卫生日益增长的关注，这要求采取更频繁、更严格的卫生通讯协定；以及将设施管理外包的策略趋势，使企业能够在满足监管标准的同时专注于核心业务。

市场概览
预测期 2027-2031
市场规模：2025年 3211.2亿美元
市场规模：2031年 4002.6亿美元
复合年增长率：2026-2031年 3.74%
成长最快的细分市场 住宅
最大的市场 北美洲

然而，劳动市场的不稳定性，特别是人手不足和工资成本上涨，给市场扩张带来了重大障碍，并挤压了利润空间。离职率率高往往会影响服务的稳定性，并导致招募成本增加。儘管面临这些挑战，但产业财务前景依然乐观。国际建筑服务承包商协会 (IASBCC) 2024 年的一项市场调查显示，34% 的受访承包商预计其 2025 年的收入将显着高于上年度。

市场驱动因素

自动化和智慧技术的应用正在改变市场格局，有效应对劳动效率挑战，提升服务精准度。服务提供者正积极利用自主移动机器人 (AMR) 和资料驱动系统来处理重复性任务，使员工能够专注于更复杂的卫生管理需求。这一转变也体现在产业发展历程中的里程碑事件。例如，坦能公司宣布其自主移动机器人的累计销售量将在 2025 年 6 月达到 1 万台，这表明业界正大力转向机械化清洁解决方案，以确保营运的一致性。

此外，商业房地产和企业基础设施的扩张是需求的主要驱动力，尤其是在航空和技术设施等专业领域。随着这些行业的规模不断扩大，为满足安全标准而进行的严格维护需求也日益增长，从而推高了服务提供者的收入。 ABM Industries 2024年12月的报告证实了这一趋势，该报告显示其航空业务收入增加了11%。 Ecolab 2025年2月的报告也指出，该公司“第四季度和2024年业绩创历史新高”，其中Ecolab的报告还提到，在对专业维护的持续需求支撑下，其有机销售额增长了4%。

市场挑战

全球清洁服务市场成长的主要障碍是劳动市场的不稳定性，其特征是劳动力严重短缺和工资成本不断上涨。这种波动迫使服务提供者投入大量资源招募和培训以填补离职员工的空缺，从而侵蚀了原本可以支撑业务扩张的利润率。此外，无法维持稳定的劳动力队伍会损害服务质量，对客户维繫产生负面影响，并限制服务提供者获取新契约的能力，从而有效地阻碍市场扩张。

劳动力市场动态变化带来的财务影响在近期的行业策略调整中得到了明确体现。根据国际建筑服务承包商协会 (BSCAI) 2024 年的一项调查，70% 的建筑服务承包商计划提价以抵消不断上涨的人事费用和材料成本。这种被迫与通膨挂钩的定价策略可能会降低供应商的竞争力，并疏远注重成本的客户，从而对价格调整的广泛应用和整个行业的成长构成重大障碍。

市场趋势

采用永续且环保的清洁方法正日益影响合约的取得。随着企业客户要求遵守环境、社会和管治(ESG) 标准，服务提供者不再仅限于采用绿色产品，而是实施全面的碳减排策略，例如与客户净零排放目标相符的节能通讯协定。例如，ABM​​ Industries 于 2025 年 9 月发布的《2024 年企业责任报告》强调，其永续性帮助客户在上一财年减少了约 102,200 吨二氧化碳当量排放。

同时，物联网 (IoT) 和智慧感测器技术的整合正在革新营运模式，使清洁工作从静态的日程安排转变为动态的、按需的。安装在高人流量区域的感测器使服务提供者能够即时监控人流量和设备使用情况，从而优化劳动力利用率，并透过在需要时精准部署人员来确保设施的运作。根据 Tork 公司在 2025 年 6 月发布的一项数据驱动技术突破性成果，使用物联网赋能的视觉清洁系统的设施管理人员透过利用即时数据指导团队工作，将与清洁相关的申诉减少了 75%。

目录

第一章概述

第二章：调查方法

第三章执行摘要

第四章：客户心声

第五章：全球清洁服务市场展望

  • 市场规模及预测
    • 按金额
  • 市占率及预测
    • 按用途（住宅、商业）
    • 依服务项目（标准清洁、灾害復原清洁、外窗清洁、地板护理服务等）
    • 按地区
    • 按公司（2025 年）
  • 市场地图

第六章：北美清洁服务市场展望

  • 市场规模及预测
  • 市占率及预测
  • 北美洲：国别分析
    • 我们
    • 加拿大
    • 墨西哥

第七章：欧洲清洁服务市场展望

  • 市场规模及预测
  • 市占率及预测
  • 欧洲：国别分析
    • 德国
    • 法国
    • 英国
    • 义大利
    • 西班牙

第八章：亚太地区清洁服务市场展望

  • 市场规模及预测
  • 市占率及预测
  • 亚太地区：国别分析
    • 中国
    • 印度
    • 日本
    • 韩国
    • 澳洲

第九章：中东和非洲清洁服务市场展望

  • 市场规模及预测
  • 市占率及预测
  • 中东与非洲：国别分析
    • 沙乌地阿拉伯
    • 阿拉伯聯合大公国
    • 南非

第十章：南美洲清洁服务市场展望

  • 市场规模及预测
  • 市占率及预测
  • 南美洲：国别分析
    • 巴西
    • 哥伦比亚
    • 阿根廷

第十一章 市场动态

  • 促进因素
  • 任务

第十二章 市场趋势与发展

  • 併购
  • 产品发布
  • 近期趋势

第十三章：全球清洁服务市场：SWOT分析

第十四章：波特五力分析

  • 产业竞争
  • 新进入者的潜力
  • 供应商的议价能力
  • 顾客权力
  • 替代品的威胁

第十五章 竞争格局

  • ABM Industries Inc.
  • The ServiceMaster Company, LLC
  • Coverall North America, Inc.
  • Jani-King International, Inc.
  • Stanley Steemer International, Inc.
  • Aeon Delight Co., Ltd.
  • CNS Consorzio Nazionale Servizi Soc. Coop.
  • ISS World Services A/S
  • Mitie Group plc
  • WISAG Facility Service Holding GmbH

第十六章 策略建议

第十七章：关于研究公司及免责声明

简介目录
Product Code: 22250

The Global Janitorial Service Market is projected to expand from USD 321.12 Billion in 2025 to USD 400.26 Billion by 2031, reflecting a compound annual growth rate of 3.74%. These services, which cover the extensive cleaning and maintenance of industrial, institutional, and commercial facilities, are essential for maintaining safe and sanitary environments. Key growth drivers include a heightened global focus on public health, necessitating more frequent and strict hygiene protocols, alongside a strategic trend toward outsourcing facility management to help organizations meet regulatory standards while focusing on core business functions.

Market Overview
Forecast Period2027-2031
Market Size 2025USD 321.12 Billion
Market Size 2031USD 400.26 Billion
CAGR 2026-20313.74%
Fastest Growing SegmentResidential
Largest MarketNorth America

However, market expansion faces significant hurdles due to workforce instability, specifically labor shortages and increasing wage costs that pressure profit margins. High turnover rates frequently interrupt service consistency and drive up recruitment expenses. Despite these challenges, industry sentiment regarding financial performance remains positive; a 2024 market study by the 'Building Service Contractors Association International' noted that 34 percent of surveyed contractors anticipated their 2025 sales results to significantly exceed the prior year's figures.

Market Driver

The incorporation of automation and smart technologies is transforming the market by resolving labor inefficiencies and improving service accuracy. Providers are increasingly utilizing autonomous mobile robots (AMRs) and data-driven systems for repetitive tasks, enabling human staff to address more complex sanitation needs. This shift is highlighted by industry milestones, such as Tennant Company's June 2025 announcement that it had sold its 10,000th autonomous mobile robot, indicating a strong move toward mechanized cleaning solutions for operational consistency.

Additionally, the growth of commercial real estate and corporate infrastructure serves as a major catalyst for demand, especially in specialized sectors like aviation and technical facilities. As these industries expand physically, they require rigorous maintenance to meet safety standards, boosting revenue for providers. This trend is confirmed by ABM Industries' December 2024 report showing an 11 percent revenue increase in its Aviation segment, and Ecolab's February 2025 report regarding 'Fourth Quarter and Record 2024 Performance,' which cited 4 percent organic sales growth driven by sustained demand for professional maintenance.

Market Challenge

The main obstacle to the growth of the Global Janitorial Service Market is workforce instability, marked by severe labor shortages and rising wage costs. This volatility compels providers to spend significant resources on recruitment and training to replace departing staff, which erodes margins that could otherwise support expansion. Furthermore, the inability to maintain a reliable workforce disrupts service quality, harming client retention and limiting providers' ability to take on new contracts, effectively stalling market reach.

The financial impact of these labor dynamics is clear in recent industry strategic adjustments. A 2024 study by the 'Building Service Contractors Association International' found that 70 percent of building service contractors intended to raise prices to offset rising labor and material costs. This forced inflationary pricing strategy diminishes provider competitiveness and may discourage cost-sensitive clients, presenting a substantial barrier to broader adoption and overall sector growth.

Market Trends

The widespread adoption of sustainable and eco-friendly cleaning practices is increasingly determining contract wins, as corporate clients demand compliance with Environmental, Social, and Governance (ESG) standards. Providers are moving beyond simple green products to adopt comprehensive carbon reduction strategies, such as energy-efficient protocols aligning with client net-zero goals. For instance, ABM Industries' September 2025 '2024 Corporate Responsibility Report' highlighted that its sustainability initiatives helped clients avoid approximately 102,200 tonnes of carbon dioxide equivalent emissions during the fiscal year.

Simultaneously, the integration of Internet of Things (IoT) and smart sensor technologies is revolutionizing operations by shifting from static schedules to dynamic, needs-based cleaning. Sensors in high-traffic areas allow providers to monitor footfall and supply levels in real-time, dispatching staff exactly when needed to optimize labor and ensure facility readiness. According to a June 2025 announcement by Tork regarding its milestone in data-driven technology, facility managers using the IoT-enabled Vision Cleaning system achieved a 75 percent reduction in cleaning-related complaints by using real-time data to guide teams.

Key Market Players

  • ABM Industries Inc.
  • The ServiceMaster Company, LLC
  • Coverall North America, Inc.
  • Jani-King International, Inc.
  • Stanley Steemer International, Inc.
  • Aeon Delight Co., Ltd.
  • CNS Consorzio Nazionale Servizi Soc. Coop.
  • ISS World Services A/S
  • Mitie Group plc
  • WISAG Facility Service Holding GmbH

Report Scope

In this report, the Global Janitorial Service Market has been segmented into the following categories, in addition to the industry trends which have also been detailed below:

Janitorial Service Market, By Application

  • Residential
  • Commercial

Janitorial Service Market, By End Use

  • Standard Cleaning
  • Damage Restoration Cleaning
  • Exterior Window Cleaning
  • Floor Care Services
  • Others

Janitorial Service Market, By Region

  • North America
    • United States
    • Canada
    • Mexico
  • Europe
    • France
    • United Kingdom
    • Italy
    • Germany
    • Spain
  • Asia Pacific
    • China
    • India
    • Japan
    • Australia
    • South Korea
  • South America
    • Brazil
    • Argentina
    • Colombia
  • Middle East & Africa
    • South Africa
    • Saudi Arabia
    • UAE

Competitive Landscape

Company Profiles: Detailed analysis of the major companies present in the Global Janitorial Service Market.

Available Customizations:

Global Janitorial Service Market report with the given market data, TechSci Research offers customizations according to a company's specific needs. The following customization options are available for the report:

Company Information

  • Detailed analysis and profiling of additional market players (up to five).

Table of Contents

1. Product Overview

  • 1.1. Market Definition
  • 1.2. Scope of the Market
    • 1.2.1. Markets Covered
    • 1.2.2. Years Considered for Study
    • 1.2.3. Key Market Segmentations

2. Research Methodology

  • 2.1. Objective of the Study
  • 2.2. Baseline Methodology
  • 2.3. Key Industry Partners
  • 2.4. Major Association and Secondary Sources
  • 2.5. Forecasting Methodology
  • 2.6. Data Triangulation & Validation
  • 2.7. Assumptions and Limitations

3. Executive Summary

  • 3.1. Overview of the Market
  • 3.2. Overview of Key Market Segmentations
  • 3.3. Overview of Key Market Players
  • 3.4. Overview of Key Regions/Countries
  • 3.5. Overview of Market Drivers, Challenges, Trends

4. Voice of Customer

5. Global Janitorial Service Market Outlook

  • 5.1. Market Size & Forecast
    • 5.1.1. By Value
  • 5.2. Market Share & Forecast
    • 5.2.1. By Application (Residential, Commercial)
    • 5.2.2. By End Use (Standard Cleaning, Damage Restoration Cleaning, Exterior Window Cleaning, Floor Care Services, Others)
    • 5.2.3. By Region
    • 5.2.4. By Company (2025)
  • 5.3. Market Map

6. North America Janitorial Service Market Outlook

  • 6.1. Market Size & Forecast
    • 6.1.1. By Value
  • 6.2. Market Share & Forecast
    • 6.2.1. By Application
    • 6.2.2. By End Use
    • 6.2.3. By Country
  • 6.3. North America: Country Analysis
    • 6.3.1. United States Janitorial Service Market Outlook
      • 6.3.1.1. Market Size & Forecast
        • 6.3.1.1.1. By Value
      • 6.3.1.2. Market Share & Forecast
        • 6.3.1.2.1. By Application
        • 6.3.1.2.2. By End Use
    • 6.3.2. Canada Janitorial Service Market Outlook
      • 6.3.2.1. Market Size & Forecast
        • 6.3.2.1.1. By Value
      • 6.3.2.2. Market Share & Forecast
        • 6.3.2.2.1. By Application
        • 6.3.2.2.2. By End Use
    • 6.3.3. Mexico Janitorial Service Market Outlook
      • 6.3.3.1. Market Size & Forecast
        • 6.3.3.1.1. By Value
      • 6.3.3.2. Market Share & Forecast
        • 6.3.3.2.1. By Application
        • 6.3.3.2.2. By End Use

7. Europe Janitorial Service Market Outlook

  • 7.1. Market Size & Forecast
    • 7.1.1. By Value
  • 7.2. Market Share & Forecast
    • 7.2.1. By Application
    • 7.2.2. By End Use
    • 7.2.3. By Country
  • 7.3. Europe: Country Analysis
    • 7.3.1. Germany Janitorial Service Market Outlook
      • 7.3.1.1. Market Size & Forecast
        • 7.3.1.1.1. By Value
      • 7.3.1.2. Market Share & Forecast
        • 7.3.1.2.1. By Application
        • 7.3.1.2.2. By End Use
    • 7.3.2. France Janitorial Service Market Outlook
      • 7.3.2.1. Market Size & Forecast
        • 7.3.2.1.1. By Value
      • 7.3.2.2. Market Share & Forecast
        • 7.3.2.2.1. By Application
        • 7.3.2.2.2. By End Use
    • 7.3.3. United Kingdom Janitorial Service Market Outlook
      • 7.3.3.1. Market Size & Forecast
        • 7.3.3.1.1. By Value
      • 7.3.3.2. Market Share & Forecast
        • 7.3.3.2.1. By Application
        • 7.3.3.2.2. By End Use
    • 7.3.4. Italy Janitorial Service Market Outlook
      • 7.3.4.1. Market Size & Forecast
        • 7.3.4.1.1. By Value
      • 7.3.4.2. Market Share & Forecast
        • 7.3.4.2.1. By Application
        • 7.3.4.2.2. By End Use
    • 7.3.5. Spain Janitorial Service Market Outlook
      • 7.3.5.1. Market Size & Forecast
        • 7.3.5.1.1. By Value
      • 7.3.5.2. Market Share & Forecast
        • 7.3.5.2.1. By Application
        • 7.3.5.2.2. By End Use

8. Asia Pacific Janitorial Service Market Outlook

  • 8.1. Market Size & Forecast
    • 8.1.1. By Value
  • 8.2. Market Share & Forecast
    • 8.2.1. By Application
    • 8.2.2. By End Use
    • 8.2.3. By Country
  • 8.3. Asia Pacific: Country Analysis
    • 8.3.1. China Janitorial Service Market Outlook
      • 8.3.1.1. Market Size & Forecast
        • 8.3.1.1.1. By Value
      • 8.3.1.2. Market Share & Forecast
        • 8.3.1.2.1. By Application
        • 8.3.1.2.2. By End Use
    • 8.3.2. India Janitorial Service Market Outlook
      • 8.3.2.1. Market Size & Forecast
        • 8.3.2.1.1. By Value
      • 8.3.2.2. Market Share & Forecast
        • 8.3.2.2.1. By Application
        • 8.3.2.2.2. By End Use
    • 8.3.3. Japan Janitorial Service Market Outlook
      • 8.3.3.1. Market Size & Forecast
        • 8.3.3.1.1. By Value
      • 8.3.3.2. Market Share & Forecast
        • 8.3.3.2.1. By Application
        • 8.3.3.2.2. By End Use
    • 8.3.4. South Korea Janitorial Service Market Outlook
      • 8.3.4.1. Market Size & Forecast
        • 8.3.4.1.1. By Value
      • 8.3.4.2. Market Share & Forecast
        • 8.3.4.2.1. By Application
        • 8.3.4.2.2. By End Use
    • 8.3.5. Australia Janitorial Service Market Outlook
      • 8.3.5.1. Market Size & Forecast
        • 8.3.5.1.1. By Value
      • 8.3.5.2. Market Share & Forecast
        • 8.3.5.2.1. By Application
        • 8.3.5.2.2. By End Use

9. Middle East & Africa Janitorial Service Market Outlook

  • 9.1. Market Size & Forecast
    • 9.1.1. By Value
  • 9.2. Market Share & Forecast
    • 9.2.1. By Application
    • 9.2.2. By End Use
    • 9.2.3. By Country
  • 9.3. Middle East & Africa: Country Analysis
    • 9.3.1. Saudi Arabia Janitorial Service Market Outlook
      • 9.3.1.1. Market Size & Forecast
        • 9.3.1.1.1. By Value
      • 9.3.1.2. Market Share & Forecast
        • 9.3.1.2.1. By Application
        • 9.3.1.2.2. By End Use
    • 9.3.2. UAE Janitorial Service Market Outlook
      • 9.3.2.1. Market Size & Forecast
        • 9.3.2.1.1. By Value
      • 9.3.2.2. Market Share & Forecast
        • 9.3.2.2.1. By Application
        • 9.3.2.2.2. By End Use
    • 9.3.3. South Africa Janitorial Service Market Outlook
      • 9.3.3.1. Market Size & Forecast
        • 9.3.3.1.1. By Value
      • 9.3.3.2. Market Share & Forecast
        • 9.3.3.2.1. By Application
        • 9.3.3.2.2. By End Use

10. South America Janitorial Service Market Outlook

  • 10.1. Market Size & Forecast
    • 10.1.1. By Value
  • 10.2. Market Share & Forecast
    • 10.2.1. By Application
    • 10.2.2. By End Use
    • 10.2.3. By Country
  • 10.3. South America: Country Analysis
    • 10.3.1. Brazil Janitorial Service Market Outlook
      • 10.3.1.1. Market Size & Forecast
        • 10.3.1.1.1. By Value
      • 10.3.1.2. Market Share & Forecast
        • 10.3.1.2.1. By Application
        • 10.3.1.2.2. By End Use
    • 10.3.2. Colombia Janitorial Service Market Outlook
      • 10.3.2.1. Market Size & Forecast
        • 10.3.2.1.1. By Value
      • 10.3.2.2. Market Share & Forecast
        • 10.3.2.2.1. By Application
        • 10.3.2.2.2. By End Use
    • 10.3.3. Argentina Janitorial Service Market Outlook
      • 10.3.3.1. Market Size & Forecast
        • 10.3.3.1.1. By Value
      • 10.3.3.2. Market Share & Forecast
        • 10.3.3.2.1. By Application
        • 10.3.3.2.2. By End Use

11. Market Dynamics

  • 11.1. Drivers
  • 11.2. Challenges

12. Market Trends & Developments

  • 12.1. Merger & Acquisition (If Any)
  • 12.2. Product Launches (If Any)
  • 12.3. Recent Developments

13. Global Janitorial Service Market: SWOT Analysis

14. Porter's Five Forces Analysis

  • 14.1. Competition in the Industry
  • 14.2. Potential of New Entrants
  • 14.3. Power of Suppliers
  • 14.4. Power of Customers
  • 14.5. Threat of Substitute Products

15. Competitive Landscape

  • 15.1. ABM Industries Inc.
    • 15.1.1. Business Overview
    • 15.1.2. Products & Services
    • 15.1.3. Recent Developments
    • 15.1.4. Key Personnel
    • 15.1.5. SWOT Analysis
  • 15.2. The ServiceMaster Company, LLC
  • 15.3. Coverall North America, Inc.
  • 15.4. Jani-King International, Inc.
  • 15.5. Stanley Steemer International, Inc.
  • 15.6. Aeon Delight Co., Ltd.
  • 15.7. CNS Consorzio Nazionale Servizi Soc. Coop.
  • 15.8. ISS World Services A/S
  • 15.9. Mitie Group plc
  • 15.10. WISAG Facility Service Holding GmbH

16. Strategic Recommendations

17. About Us & Disclaimer