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市场调查报告书
商品编码
1970634

销售点软体市场 - 全球产业规模、份额、趋势、机会、预测：按软体配置、产品、最终用户、地区和竞争对手划分，2021-2031 年

Point-of-Sale Software Market - Global Industry Size, Share, Trends, Opportunity, and Forecast Segmented By Software Setup, By Product, By End-User, By Region & Competition, 2021-2031F
出版日期: | 出版商: TechSci Research | 英文 181 Pages | 商品交期: 2-3个工作天内

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简介目录

全球POS软体市场预计将从2025年的119亿美元大幅成长至2031年的232.6亿美元，复合年增长率为11.82%。

作为零售和酒店业的核心营运基础，该软体可实现简化的交易处理、即时库存同步和客户关係管理。市场需求源自于企业对营运效率的迫切需求，以及透过整合商务功能实现线上线下销售管道整合的日益增长的需求。

市场概览
预测期 2027-2031
市场规模：2025年 119亿美元
市场规模：2031年 232.6亿美元
复合年增长率：2026-2031年 11.82%
成长最快的细分市场 基于云端的
最大的市场 亚太地区

儘管有这些驱动因素，保护敏感金融资讯免受复杂网路威胁的复杂性仍然是一大障碍，这往往会延缓旧有系统的淘汰。 2024年，英国金融协会强调了对现代数位支付工具的需求，指出一半的成年人经常使用行动非接触式支付，而现金使用量已骤降至所有交易记录的9%。

市场驱动因素

受商业性需求驱动，企业正迅速转向基于云端和SaaS（软体即服务）的部署模式，以期在分散的地点同步即时数据，这已成为市场结构性影响的重要因素。为了弥合实体和数位之间的差距，饭店和零售企业正积极以高度灵活的云端架构取代本地部署的旧有系统，以支援整合商务策略。这种变革实现了即时扩充性和远端库存管理，显着提升了营运柔软性。 Adyen于2024年8月发布的《2024财年上半年财务业绩报告》强调了这一趋势的财务意义。该公司统一商务部门的交易量年增29%，显示其提供整合销售管道全面视图的平台正获得越来越多的支持。

同时，随着消费者对非接触式和数位支付方式的偏好日益增长，商家被迫对终端硬体和软体介面进行现代化改造，以适应多样化的交易形式。如今，消费者期望获得支援近距离场通讯 (NFC) 和数位钱包的无缝支付体验，这使得传统的磁条读卡机几乎被淘汰。这种行为转变正在影响软体开发的重点，并要求供应商保证这些现代支付方式的高速处理和进阶加密。 WorldPay 于 2024 年 3 月发布的《2024 年全球支付报告》印证了这一趋势，报告指出，2023 年数位钱包占全球销售点交易的 30%。因此，对相容基础设施的投资正在不断增加。 Square 于 2024 年 1 月发布的《商业未来》报告显示，56% 的企业计划增加在自动化和技术方面的支出，以保持竞争力。

市场挑战

保护敏感财务数据免受日益复杂的网路威胁的难度，仍然是全球POS软体市场扩张的一大障碍。许多餐饮和零售企业不愿放弃旧有系统，认为它们比现代平台更安全，因为现代平台在整合旧有系统中可能会引入新的漏洞。这种犹豫不决延长了决策时间，延误了必要的升级，并直接降低了尖端POS解决方案的采用率。因此，对资料外洩的担忧迫使企业将重点放在加强现有安全防护上，而不是冒着系统迁移可能带来的营运中断风险。

这种谨慎态度因针对交易基础设施的犯罪活动日益增多而进一步加剧。根据美国零售联合会 (NRF) 发布的《2024 年报告》，55% 的零售商注意到有组织零售犯罪集团的电子商务和数位诈骗有所增加。恶意活动的激增迫使企业将资金用于防御措施，而不是投资新的软体部署。由于供应商试图应对这种普遍的风险规避情绪，传统系统的更新仍然停滞不前，这严重限制了整体市场获利能力。

市场趋势

人工智慧 (AI) 的引入，将销售点 (POS) 系统从单纯的交易终端转变为动态的客户参与引擎，从而实现更高级的个人化体验。零售商正加速将 AI 演算法整合到 POS 介面中，以分析即时数据，使门市员工能够在结帐时提供客製化的产品提案和动态定价。这项功能使企业能够提供消费者渴望的个人化体验，并透过智慧提升销售提升交易价值。斑马技术公司于 2024 年 11 月发布的第 17 届年度全球购物者调查报告清楚地展现了业界对这一发展的投入。调查显示，全球 50% 的零售商计划在未来三年内实施 AI 驱动的处方分析，以优化营运并提升服务品质。

同时，嵌入式金融的兴起正推动POS平台转型为综合金融中心。软体供应商正将贷款和银行服务（例如商业贷款和「先买后付」）直接整合到其应用程式中，使企业无需离开作业系统即可管理现金流。这项进步为供应商开闢了标准订阅以外的全新获利途径。推动这项转变的经济动力巨大。根据Adyen发布的2024年10月嵌入式金融报告，与独立软体解决方案相比，将金融产品整合到生态系统中的SaaS平台有望将收入潜力提高至四倍。

目录

第一章概述

第二章：调查方法

第三章执行摘要

第四章：客户心声

第五章：全球销售点软体市场展望

  • 市场规模及预测
    • 按金额
  • 市占率及预测
    • 透过软体配置（基于云端的、原生的）
    • 产品类别（终端式POS机、行动POS机）
    • 依最终用户（零售、医疗保健、政府机构）划分
    • 按地区
    • 按公司（2025 年）
  • 市场地图

第六章：北美销售点软体市场展望

  • 市场规模及预测
  • 市占率及预测
  • 北美洲：国别分析
    • 我们
    • 加拿大
    • 墨西哥

第七章：欧洲销售点资讯管理软体市场展望

  • 市场规模及预测
  • 市占率及预测
  • 欧洲：国别分析
    • 德国
    • 法国
    • 英国
    • 义大利
    • 西班牙

第八章：亚太地区销售点管理软体市场展望

  • 市场规模及预测
  • 市占率及预测
  • 亚太地区：国别分析
    • 中国
    • 印度
    • 日本
    • 韩国
    • 澳洲

第九章：中东和非洲销售点管理软体市场展望

  • 市场规模及预测
  • 市占率及预测
  • 中东与非洲：国别分析
    • 沙乌地阿拉伯
    • 阿拉伯聯合大公国
    • 南非

第十章：南美洲销售点管理软体市场展望

  • 市场规模及预测
  • 市占率及预测
  • 南美洲：国别分析
    • 巴西
    • 哥伦比亚
    • 阿根廷

第十一章 市场动态

  • 促进因素
  • 任务

第十二章 市场趋势与发展

  • 併购
  • 产品发布
  • 近期趋势

第十三章：全球销售点管理软体市场：SWOT分析

第十四章：波特五力分析

  • 产业竞争
  • 新进入者的潜力
  • 供应商的议价能力
  • 顾客权力
  • 替代品的威胁

第十五章 竞争格局

  • Intuit, Inc.
  • Clover Network, LLC.
  • Agilysys, Inc.
  • Diebold Nixdorf, Incorporated
  • Epicor Software Corporation
  • Lightspeed Management Company, LLC
  • Worldline IGSA Group SA
  • NCR Atleos Corporation
  • ParTech, Inc.
  • Oracle Corporation

第十六章 策略建议

第十七章：关于研究公司及免责声明

简介目录
Product Code: 24542

The Global Point-of-Sale Software Market is projected to expand significantly, rising from USD 11.90 Billion in 2025 to USD 23.26 Billion by 2031, reflecting a compound annual growth rate of 11.82%. Acting as the core operational framework for the retail and hospitality sectors, this software streamlines transaction processing, synchronizes inventory in real time, and manages customer relationships. The market's foundation rests on the urgent business need for operational efficiency and the increasing requirement to merge physical and digital sales channels through unified commerce capabilities.

Market Overview
Forecast Period2027-2031
Market Size 2025USD 11.90 Billion
Market Size 2031USD 23.26 Billion
CAGR 2026-203111.82%
Fastest Growing SegmentCloud-Based
Largest MarketAsia Pacific

Despite these drivers, the intricacy of protecting sensitive financial information from advanced cyber threats presents a major hurdle, often slowing the retirement of outdated legacy systems. The demand for modern digital acceptance tools was underscored in 2024 by UK Finance, which noted that half of the adult population regularly utilizes mobile contactless payments, while cash usage has plummeted to account for merely nine percent of all recorded transactions.

Market Driver

The rapid transition toward cloud-based and Software-as-a-Service deployment models acts as the primary structural influence on the market, propelled by the commercial requirement to synchronize real-time data across scattered locations. To bridge the divide between physical storefronts and digital profiles, hospitality and retail providers are aggressively swapping on-premise legacy systems for adaptable cloud architectures that support unified commerce strategies. This evolution offers immediate scalability and remote inventory control, which greatly boosts operational flexibility. The financial significance of this trend was highlighted in Adyen's 'H1 2024 Financial Results' from August 2024, which reported a 29 percent year-over-year volume increase in their Unified Commerce segment, illustrating how merchants are favoring platforms that merge various sales channels into one cohesive view.

Simultaneously, the escalating consumer preference for contactless and digital payment methods is forcing vendors to modernize terminal hardware and software interfaces to handle a wider array of transaction types. Shoppers now anticipate seamless checkout processes compatible with near-field communication and digital wallets, effectively making traditional magnetic-stripe readers outdated. This shift in behavior dictates software development priorities, compelling providers to guarantee high-speed processing and advanced encryption for these modern payment forms. Worldpay's 'Global Payments Report 2024' from March 2024 confirms this dominance, noting that digital wallets represented 30 percent of global point-of-sale transaction value in 2023. Consequently, investment in responsive infrastructure is growing; Square's 'Future of Commerce' report from January 2024 indicates that 56 percent of business owners intend to raise their expenditure on automation and technology to stay competitive.

Market Challenge

The difficulty of safeguarding sensitive financial data against intricate cyber threats remains a formidable barrier restricting the expansion of the Global Point-of-Sale Software Market. Many hospitality and retail operators are reluctant to discard legacy systems, perceiving them as more secure than modern platforms that might introduce fresh vulnerabilities during the integration process. This hesitation prolongs decision-making timelines and delays essential upgrades, directly lowering the adoption rate of cutting-edge POS solutions. Consequently, the anxiety surrounding data breaches compels organizations to focus on reinforcing their current security perimeters rather than risking the potential operational upheavals linked to system migration.

This cautious approach is fueled by a rise in criminal activities aimed at transaction infrastructures. As reported by the National Retail Federation in 2024, 55 percent of retailers observed a growth in ecommerce and digital fraud executed by organized retail crime factions. This spike in malicious behavior forces companies to allocate capital toward defensive mitigation measures rather than investing in new software implementations. As vendors attempt to navigate this prevailing risk aversion, the replacement of obsolete systems remains stalled, which significantly limits the revenue potential for the broader market.

Market Trends

The infusion of Artificial Intelligence for hyper-personalization is transforming Point-of-Sale systems from simple transactional devices into dynamic customer engagement engines. Retailers are increasingly integrating AI algorithms into POS interfaces to scrutinize real-time data, empowering associates to provide customized product suggestions and dynamic pricing at the moment of checkout. This functionality allows businesses to satisfy consumer desires for personalized experiences while simultaneously increasing transaction values through smart upselling. The industry's dedication to this advancement is highlighted by Zebra Technologies' '17th Annual Global Shopper Study' from November 2024, which reveals that 50 percent of retailers worldwide intend to deploy AI-driven prescriptive analytics within the next three years to refine operations and improve service.

Concurrently, the rise of embedded finance is evolving POS platforms into all-encompassing financial hubs. Software providers are directly incorporating lending and banking services, such as merchant financing and Buy Now Pay Later, into their applications, enabling businesses to oversee cash flow without exiting the operating system. This progression generates novel monetization avenues for providers that extend beyond standard subscriptions. The financial motivation for this transition is substantial; according to Adyen's 'Embedded Finance Report' from October 2024, SaaS platforms that integrate financial products within their ecosystems are expected to boost their revenue potential by up to four times relative to standalone software solutions.

Key Market Players

  • Intuit, Inc.
  • Clover Network, LLC.
  • Agilysys, Inc.
  • Diebold Nixdorf, Incorporated
  • Epicor Software Corporation
  • Lightspeed Management Company, L.L.C.
  • Worldline IGSA Group S.A.
  • NCR Atleos Corporation
  • ParTech, Inc.
  • Oracle Corporation

Report Scope

In this report, the Global Point-of-Sale Software Market has been segmented into the following categories, in addition to the industry trends which have also been detailed below:

Point-of-Sale Software Market, By Software Setup

  • Cloud-Based
  • Native

Point-of-Sale Software Market, By Product

  • Terminal POS
  • Mobile POS

Point-of-Sale Software Market, By End-User

  • Retail
  • Healthcare
  • Government Sector

Point-of-Sale Software Market, By Region

  • North America
    • United States
    • Canada
    • Mexico
  • Europe
    • France
    • United Kingdom
    • Italy
    • Germany
    • Spain
  • Asia Pacific
    • China
    • India
    • Japan
    • Australia
    • South Korea
  • South America
    • Brazil
    • Argentina
    • Colombia
  • Middle East & Africa
    • South Africa
    • Saudi Arabia
    • UAE

Competitive Landscape

Company Profiles: Detailed analysis of the major companies present in the Global Point-of-Sale Software Market.

Available Customizations:

Global Point-of-Sale Software Market report with the given market data, TechSci Research offers customizations according to a company's specific needs. The following customization options are available for the report:

Company Information

  • Detailed analysis and profiling of additional market players (up to five).

Table of Contents

1. Product Overview

  • 1.1. Market Definition
  • 1.2. Scope of the Market
    • 1.2.1. Markets Covered
    • 1.2.2. Years Considered for Study
    • 1.2.3. Key Market Segmentations

2. Research Methodology

  • 2.1. Objective of the Study
  • 2.2. Baseline Methodology
  • 2.3. Key Industry Partners
  • 2.4. Major Association and Secondary Sources
  • 2.5. Forecasting Methodology
  • 2.6. Data Triangulation & Validation
  • 2.7. Assumptions and Limitations

3. Executive Summary

  • 3.1. Overview of the Market
  • 3.2. Overview of Key Market Segmentations
  • 3.3. Overview of Key Market Players
  • 3.4. Overview of Key Regions/Countries
  • 3.5. Overview of Market Drivers, Challenges, Trends

4. Voice of Customer

5. Global Point-of-Sale Software Market Outlook

  • 5.1. Market Size & Forecast
    • 5.1.1. By Value
  • 5.2. Market Share & Forecast
    • 5.2.1. By Software Setup (Cloud-Based, Native)
    • 5.2.2. By Product (Terminal POS, Mobile POS)
    • 5.2.3. By End-User (Retail, Healthcare, Government Sector)
    • 5.2.4. By Region
    • 5.2.5. By Company (2025)
  • 5.3. Market Map

6. North America Point-of-Sale Software Market Outlook

  • 6.1. Market Size & Forecast
    • 6.1.1. By Value
  • 6.2. Market Share & Forecast
    • 6.2.1. By Software Setup
    • 6.2.2. By Product
    • 6.2.3. By End-User
    • 6.2.4. By Country
  • 6.3. North America: Country Analysis
    • 6.3.1. United States Point-of-Sale Software Market Outlook
      • 6.3.1.1. Market Size & Forecast
        • 6.3.1.1.1. By Value
      • 6.3.1.2. Market Share & Forecast
        • 6.3.1.2.1. By Software Setup
        • 6.3.1.2.2. By Product
        • 6.3.1.2.3. By End-User
    • 6.3.2. Canada Point-of-Sale Software Market Outlook
      • 6.3.2.1. Market Size & Forecast
        • 6.3.2.1.1. By Value
      • 6.3.2.2. Market Share & Forecast
        • 6.3.2.2.1. By Software Setup
        • 6.3.2.2.2. By Product
        • 6.3.2.2.3. By End-User
    • 6.3.3. Mexico Point-of-Sale Software Market Outlook
      • 6.3.3.1. Market Size & Forecast
        • 6.3.3.1.1. By Value
      • 6.3.3.2. Market Share & Forecast
        • 6.3.3.2.1. By Software Setup
        • 6.3.3.2.2. By Product
        • 6.3.3.2.3. By End-User

7. Europe Point-of-Sale Software Market Outlook

  • 7.1. Market Size & Forecast
    • 7.1.1. By Value
  • 7.2. Market Share & Forecast
    • 7.2.1. By Software Setup
    • 7.2.2. By Product
    • 7.2.3. By End-User
    • 7.2.4. By Country
  • 7.3. Europe: Country Analysis
    • 7.3.1. Germany Point-of-Sale Software Market Outlook
      • 7.3.1.1. Market Size & Forecast
        • 7.3.1.1.1. By Value
      • 7.3.1.2. Market Share & Forecast
        • 7.3.1.2.1. By Software Setup
        • 7.3.1.2.2. By Product
        • 7.3.1.2.3. By End-User
    • 7.3.2. France Point-of-Sale Software Market Outlook
      • 7.3.2.1. Market Size & Forecast
        • 7.3.2.1.1. By Value
      • 7.3.2.2. Market Share & Forecast
        • 7.3.2.2.1. By Software Setup
        • 7.3.2.2.2. By Product
        • 7.3.2.2.3. By End-User
    • 7.3.3. United Kingdom Point-of-Sale Software Market Outlook
      • 7.3.3.1. Market Size & Forecast
        • 7.3.3.1.1. By Value
      • 7.3.3.2. Market Share & Forecast
        • 7.3.3.2.1. By Software Setup
        • 7.3.3.2.2. By Product
        • 7.3.3.2.3. By End-User
    • 7.3.4. Italy Point-of-Sale Software Market Outlook
      • 7.3.4.1. Market Size & Forecast
        • 7.3.4.1.1. By Value
      • 7.3.4.2. Market Share & Forecast
        • 7.3.4.2.1. By Software Setup
        • 7.3.4.2.2. By Product
        • 7.3.4.2.3. By End-User
    • 7.3.5. Spain Point-of-Sale Software Market Outlook
      • 7.3.5.1. Market Size & Forecast
        • 7.3.5.1.1. By Value
      • 7.3.5.2. Market Share & Forecast
        • 7.3.5.2.1. By Software Setup
        • 7.3.5.2.2. By Product
        • 7.3.5.2.3. By End-User

8. Asia Pacific Point-of-Sale Software Market Outlook

  • 8.1. Market Size & Forecast
    • 8.1.1. By Value
  • 8.2. Market Share & Forecast
    • 8.2.1. By Software Setup
    • 8.2.2. By Product
    • 8.2.3. By End-User
    • 8.2.4. By Country
  • 8.3. Asia Pacific: Country Analysis
    • 8.3.1. China Point-of-Sale Software Market Outlook
      • 8.3.1.1. Market Size & Forecast
        • 8.3.1.1.1. By Value
      • 8.3.1.2. Market Share & Forecast
        • 8.3.1.2.1. By Software Setup
        • 8.3.1.2.2. By Product
        • 8.3.1.2.3. By End-User
    • 8.3.2. India Point-of-Sale Software Market Outlook
      • 8.3.2.1. Market Size & Forecast
        • 8.3.2.1.1. By Value
      • 8.3.2.2. Market Share & Forecast
        • 8.3.2.2.1. By Software Setup
        • 8.3.2.2.2. By Product
        • 8.3.2.2.3. By End-User
    • 8.3.3. Japan Point-of-Sale Software Market Outlook
      • 8.3.3.1. Market Size & Forecast
        • 8.3.3.1.1. By Value
      • 8.3.3.2. Market Share & Forecast
        • 8.3.3.2.1. By Software Setup
        • 8.3.3.2.2. By Product
        • 8.3.3.2.3. By End-User
    • 8.3.4. South Korea Point-of-Sale Software Market Outlook
      • 8.3.4.1. Market Size & Forecast
        • 8.3.4.1.1. By Value
      • 8.3.4.2. Market Share & Forecast
        • 8.3.4.2.1. By Software Setup
        • 8.3.4.2.2. By Product
        • 8.3.4.2.3. By End-User
    • 8.3.5. Australia Point-of-Sale Software Market Outlook
      • 8.3.5.1. Market Size & Forecast
        • 8.3.5.1.1. By Value
      • 8.3.5.2. Market Share & Forecast
        • 8.3.5.2.1. By Software Setup
        • 8.3.5.2.2. By Product
        • 8.3.5.2.3. By End-User

9. Middle East & Africa Point-of-Sale Software Market Outlook

  • 9.1. Market Size & Forecast
    • 9.1.1. By Value
  • 9.2. Market Share & Forecast
    • 9.2.1. By Software Setup
    • 9.2.2. By Product
    • 9.2.3. By End-User
    • 9.2.4. By Country
  • 9.3. Middle East & Africa: Country Analysis
    • 9.3.1. Saudi Arabia Point-of-Sale Software Market Outlook
      • 9.3.1.1. Market Size & Forecast
        • 9.3.1.1.1. By Value
      • 9.3.1.2. Market Share & Forecast
        • 9.3.1.2.1. By Software Setup
        • 9.3.1.2.2. By Product
        • 9.3.1.2.3. By End-User
    • 9.3.2. UAE Point-of-Sale Software Market Outlook
      • 9.3.2.1. Market Size & Forecast
        • 9.3.2.1.1. By Value
      • 9.3.2.2. Market Share & Forecast
        • 9.3.2.2.1. By Software Setup
        • 9.3.2.2.2. By Product
        • 9.3.2.2.3. By End-User
    • 9.3.3. South Africa Point-of-Sale Software Market Outlook
      • 9.3.3.1. Market Size & Forecast
        • 9.3.3.1.1. By Value
      • 9.3.3.2. Market Share & Forecast
        • 9.3.3.2.1. By Software Setup
        • 9.3.3.2.2. By Product
        • 9.3.3.2.3. By End-User

10. South America Point-of-Sale Software Market Outlook

  • 10.1. Market Size & Forecast
    • 10.1.1. By Value
  • 10.2. Market Share & Forecast
    • 10.2.1. By Software Setup
    • 10.2.2. By Product
    • 10.2.3. By End-User
    • 10.2.4. By Country
  • 10.3. South America: Country Analysis
    • 10.3.1. Brazil Point-of-Sale Software Market Outlook
      • 10.3.1.1. Market Size & Forecast
        • 10.3.1.1.1. By Value
      • 10.3.1.2. Market Share & Forecast
        • 10.3.1.2.1. By Software Setup
        • 10.3.1.2.2. By Product
        • 10.3.1.2.3. By End-User
    • 10.3.2. Colombia Point-of-Sale Software Market Outlook
      • 10.3.2.1. Market Size & Forecast
        • 10.3.2.1.1. By Value
      • 10.3.2.2. Market Share & Forecast
        • 10.3.2.2.1. By Software Setup
        • 10.3.2.2.2. By Product
        • 10.3.2.2.3. By End-User
    • 10.3.3. Argentina Point-of-Sale Software Market Outlook
      • 10.3.3.1. Market Size & Forecast
        • 10.3.3.1.1. By Value
      • 10.3.3.2. Market Share & Forecast
        • 10.3.3.2.1. By Software Setup
        • 10.3.3.2.2. By Product
        • 10.3.3.2.3. By End-User

11. Market Dynamics

  • 11.1. Drivers
  • 11.2. Challenges

12. Market Trends & Developments

  • 12.1. Merger & Acquisition (If Any)
  • 12.2. Product Launches (If Any)
  • 12.3. Recent Developments

13. Global Point-of-Sale Software Market: SWOT Analysis

14. Porter's Five Forces Analysis

  • 14.1. Competition in the Industry
  • 14.2. Potential of New Entrants
  • 14.3. Power of Suppliers
  • 14.4. Power of Customers
  • 14.5. Threat of Substitute Products

15. Competitive Landscape

  • 15.1. Intuit, Inc.
    • 15.1.1. Business Overview
    • 15.1.2. Products & Services
    • 15.1.3. Recent Developments
    • 15.1.4. Key Personnel
    • 15.1.5. SWOT Analysis
  • 15.2. Clover Network, LLC.
  • 15.3. Agilysys, Inc.
  • 15.4. Diebold Nixdorf, Incorporated
  • 15.5. Epicor Software Corporation
  • 15.6. Lightspeed Management Company, L.L.C.
  • 15.7. Worldline IGSA Group S.A.
  • 15.8. NCR Atleos Corporation
  • 15.9. ParTech, Inc.
  • 15.10. Oracle Corporation

16. Strategic Recommendations

17. About Us & Disclaimer