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患者体验技术市场:现状分析与预测(2022-2028年)
市场调查报告书
商品编码
1290884

患者体验技术市场:现状分析与预测(2022-2028年)

Patient Experience Technology Market: Current Analysis and Forecast (2022-2028)
出版日期: | 出版商: UnivDatos Market Insights Pvt Ltd | 英文 173 Pages | 商品交期: 最快1-2个工作天内

价格
简介目录

由于医疗保健领域越来越多地采用先进技术以及慢性病患病率上升，预计患者体验技术市场在预测期内将以 10% 的复合年增长率增长。

为了更好地了解患者体验技术行业的市场采用情况，将市场细分为北美（美国、加拿大、北美其他地区）、欧洲（德国、英国、荷兰、法国、挪威、瑞士、丹麦） 、欧洲其他地区）、亚洲 该分析基于其在太平洋地区国家（中国、日本、印度、韩国和亚太地区其他地区）和世界其他地区的全球业务。北美在 2021 年的患者体验技术市场中占据主导地位，该地区各行业之间合作伙伴关係的不断加强也是该地区占据主导占有率的关键原因。例如，2023 年 1 月，CipherHealth 宣布与 SADA 建立合作伙伴关係，以改善患者体验。通过此次合作，CipherHealth 客户（包括美国 500 家医院）将能够利用嵌入式分析（包括人口统计数据）访问社会决定因素 (SDOH) 患者数据来对患者群体进行细分。现在，您可以提供独特的服务并为每个人量身定制外展信息。

目录

第1章 市场简介

  • 市场定义
  • 主要目的
  • 相关利益者
  • 限制事项

第2章 调查手法或前提

  • 调查流程
  • 调查手法
  • 受访者简介

第3章 市场摘要

第4章 摘要整理

第5章 COVID-19对全球患者体验技术市场带来的影响

第6章 全球患者体验技术的市场收益，2020-2028年

第7章 市场洞察:各零件

  • 数位病人参与
  • 患者客服中心追踪
  • 患者客服中心
  • 患者体验调查
  • 患者的实况聊天参与度
  • 其他

第8章 市场洞察:各终端用户

  • 医院
  • 诊所
  • 居家照护的设定

第9章 市场洞察:各地区

  • 北美的患者体验技术市场
    • 美国
    • 加拿大
    • 其他北美地区
  • 欧洲的患者体验技术市场
    • 德国
    • 英国
    • 法国
    • 义大利
    • 西班牙
    • 其他欧洲地区
  • 亚太地区的患者体验技术市场
    • 中国
    • 日本
    • 印度
    • 澳洲
    • 韩国
    • APAC的其他各国
  • 其他地区的患者体验技术市场

第10章 患者体验技术市场动态

  • 推动市场要素
  • 市场课题
  • 影响分析

第11章 患者体验技术市场机会

第12章 患者体验技术市场趋势

第13章 需求面和供给面的分析

  • 需求面分析
  • 供给面分析

第14章 价值链分析

第15章 价格分析

第16章 策略性洞察能力

第17章 竞争模式

  • 竞争情形
    • 波特的五力分析

第18章 企业简介

  • Sodexo
  • Press Ganey
  • Vocera Communications
  • Huron Consulting Group Inc
  • Aramark
  • CipherHealth Inc
  • Accenture
  • Qualtrics LLC
  • GetWellNetwork, Inc.
  • HybridChart, Inc.

第19章 免责声明

简介目录
Product Code: UMHE211799

The patient experience refers to all of the contacts patients have with the healthcare system, including how they are treated by health plans, physicians, nurses, and other medical professionals working in hospitals, physician offices, and other healthcare facilities. The digitalization of the processes such as patient registration, appointment booking, data collation, and others by the use of the latest technology comes under the patient experience technology. Further, the increasing number of service launches along with the rising public-private partnerships is also an important factor for the market growth of patient experience technologies. For instance, in March 2023, New Metrics launched a patient experience program in the United Arab Emirates, the company in partnership with Danat Al Emarat and its technology partners, SAP Mena and Qualtrics, will enable the hospital to continuously improve the patient experience through direct feedback data. This will enable proactive actions to delight patients by better understanding the impact of operational data on the delivered experience.

The Patient Experience Technology Market is expected to grow at a strong CAGR of 10% during the forecast period owing to the increasing adoption of advanced technology in the healthcare sector and the rising prevalence of chronic diseases. For instance, as per the WHO, cancer is a leading cause of death worldwide, accounting for nearly 10 million deaths in 2020, or nearly one in six deaths.

Based on components, the market is segmented into digital patient engagement, patient contact center tracking, patient contact centers, patient experience surveys, patient live chat engagement, and others. Digital patient engagement held dominant share in 2021. This is mainly due to theapplications providing features that can track vital signs such as heart rate and blood pressure, which becomes useful in monitoring various diseases.

On the basis of end-users, the market is segmented into hospitals, clinics, and home care settings. The hospital segment held a significant share of the patient experience technology market in 2021. This is mainly due to the rising need for streamlined workflow, and increasing usage of the patient engagement portals attributes to the considerable share of the patient experience technology market.

 

For a better understanding of the market adoption of the patient experience technology industry, the market is analyzed based on its worldwide presence in the countries such as North America (U.S., Canada, and the Rest of North America), Europe (Germany, UK, Netherlands, France, Norway, Switzerland, Denmark, Rest of Europe), Asia-Pacific (China, Japan, India, South Korea, and Rest of Asia-Pacific), Rest of World. North America dominated the patient experience technology market in 2021 due to the increasing partnerships among the industries in the region are also an important reason for the dominating share of the region. For instance, in January 2023, CipherHealth announced a partnership with SADA to improve the patient experience. As a result of the partnership, CipherHealth's customers which include 500 hospitals across the US can now access social determinants of health (SDOH) patient data leveraging embedded analytics, including demographic data, to segment patient populations so they can deliver unique, tailored outreach messages to each.

Some of the major players operating in the market include: Sodexo; Press Ganey; Vocera Communications; Huron Consulting Group Inc; Aramark; CipherHealth Inc.; Accenture; Qualtrics LLC; GetWellNetwork, Inc.; and HybridChart, Inc.

TABLE OF CONTENTS

1 MARKET INTRODUCTION

  • 1.1. Market Definitions
  • 1.2. Main Objective
  • 1.3. Stakeholders
  • 1.4. Limitation

2 RESEARCH METHODOLOGY OR ASSUMPTION

  • 2.1. Research Process of the Patient Experience Technology Market
  • 2.2. Research Methodology of the Patient Experience Technology Market
  • 2.3. Respondent Profile

3 MARKET SYNOPSIS

4 EXECUTIVE SUMMARY

5 GLOBAL PATIENT EXPERIENCE TECHNOLOGY MARKET COVID-19 IMPACT

6 GLOBAL PATIENT EXPERIENCE TECHNOLOGY MARKET REVENUE, 2020-2028F

7 MARKET INSIGHTS BY COMPONENTS

  • 7.1. Digital patient engagement
  • 7.2. Patients contact center tracking.
  • 7.3. Patients contact centers
  • 7.4. Patient experience surveys
  • 7.5. Patient live chat engagement
  • 7.6. Others

8 MARKET INSIGHTS BY END-USERS

  • 8.1. Hospitals
  • 8.2. Clinics
  • 8.3. Home care settings

9 MARKET INSIGHTS BY REGION

  • 9.1. North America Patient Experience Technology Market
    • 9.1.1. U.S.
    • 9.1.2. Canada
    • 9.1.3. Rest of North America
  • 9.2. Europe Patient Experience Technology Market
    • 9.2.1. Germany
    • 9.2.2. UK
    • 9.2.3. France
    • 9.2.4. Italy
    • 9.2.5. Spain
    • 9.2.6. Rest of Europe
  • 9.3. Asia-Pacific Patient Experience Technology Market
    • 9.3.1. China
    • 9.3.2. Japan
    • 9.3.3. India
    • 9.3.4. Australia
    • 9.3.5. South Korea
    • 9.3.6. Rest of APAC
  • 9.4. Rest of the World Patient Experience Technology Market

10 PATIENT EXPERIENCE TECHNOLOGY MARKET DYNAMICS

  • 10.1. Market Drivers
  • 10.2. Market Challenges
  • 10.3. Impact Analysis

11 PATIENT EXPERIENCE TECHNOLOGY MARKET OPPORTUNITIES

12 PATIENT EXPERIENCE TECHNOLOGY MARKET TRENDS

13 DEMAND AND SUPPLY-SIDE ANALYSIS

  • 13.1. Demand Side Analysis
  • 13.2. Supply Side Analysis

14 VALUE CHAIN ANALYSIS

15 PRICING ANALYSIS

16 STRATEGIC INSIGHTS

17 COMPETITIVE SCENARIO

  • 17.1. Competitive Landscape
    • 17.1.1. Porters Fiver Forces Analysis

18 COMPANY PROFILED

  • 18.1. Sodexo
  • 18.2. Press Ganey
  • 18.3. Vocera Communications
  • 18.4. Huron Consulting Group Inc
  • 18.5. Aramark
  • 18.6. CipherHealth Inc
  • 18.7. Accenture
  • 18.8. Qualtrics LLC
  • 18.9. GetWellNetwork, Inc.
  • 18.10. HybridChart, Inc.

19 DISCLAIMER