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BEMS 设施管理

市场调查报告书

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1618407

全球设施管理市场规模：依产品、服务提供者、最终用户、地区、范围和预测

Global Facility Management Market Size By Offering, By Service Provider, By End-User (Banking, Financial Services And Insurance, Government And Public Administration, IT And Telecom), By Geographic Scope And Forecast

出版日期: 2024年10月16日 | 出版商:

Verified Market Research | 英文 202 Pages | 商品交期: 2-3个工作天内

价格

简介目录

设施管理市场规模及预测

2023年设施管理市场规模为13,491.5亿美元，预计到2031年将达到19,933.1亿美元，2024年至2031年的复合年增长率为5.1。设施管理 (FM) 是对实体工作空间、人员和程序的协调，以确保支援组织核心运作的基础设施和服务的顺利运作。它涉及建筑物、设备、资产和公用设施等众多组件的维护和管理。设施管理包括许多有助于建筑环境最佳运作的服务，例如空间规划、能源管理、安全和设施维护。它透过简化日常流程、减少开支并确保合规性来帮助公司提高效率和生产力。

设施管理广泛应用于各个领域，包括医疗保健、教育、零售、房地产、製造和政府机构。未来趋势显示智慧设施管理解决方案的出现，利用人工智慧 (AI)、物联网 (IoT) 和数据分析来自动化和优化营运程序。随着公司优先考虑永续性、能源效率和居住者福祉，设施管理的范围不断扩大，对改善实体和数位工作场所的创意和绿色解决方案的需求预计也会增加。

全球设施管理市场动态

塑造全球设施管理市场的主要市场动态

主要市场驱动因子

人们对能源效率和永续发展的兴趣日益浓厚：

越来越关注能源□□效率和永续性：设施经理越来越关注建筑营运中的能源效率和永续性。根据美国能源资讯管理局 (EIA) 的数据，到 2021 年，商业建筑将消耗美国约 35% 的电力。美国能源效率经济委员会 (ACEEE) 发现，到 2030 年，能源效率工作可以将商业能源使用量减少 29%，从而推动对设施管理服务的需求。

建筑系统和法规的复杂性日益增加：

随着建筑物变得越来越复杂，法规越来越严格，对专业设施管理的需求不断增加。美国绿建筑委员会宣布，2017 年获得 LEED 认证的建筑数量增加了 19%。此外，职业安全与健康管理局 (OSHA) 报告称，2019 财年进行了 33,401 次检查，强调了设施合规和安全管理的必要性。

设施管理服务外包的增加：

随着公司寻求具有成本效益的解决方案和专业技能，设施管理服务外包正在迅速增加。根据Global Industry Analysts Inc.预测，到2025年，全球设施管理外包产业规模预计将达到1.9兆美元。这一趋势是由最大限度地降低营运成本、提高服务品质和专注于核心业务活动的需求所推动的。

主要问题

营运成本增加：

通货膨胀、劳动力短缺以及材料和公用事业成本的上涨都会导致设施管理服务的营运成本增加。当组织寻求控製成本时，设施管理 (FM) 提供者必须在维持服务品质和最小化成本之间取得平衡，这会给利润率带来压力，并威胁到长期可持续性。

顾客客製化期望：

客户越来越期望客製化的设施管理解决方案能够满足他们的特定要求。为了满足这些不同的期望，FM 提供者必须投资于适应性强的服务模式和技术。客製化还需要广泛的客户参与，这使合约和资源分配变得复杂，并使可扩展性变得困难。

资料安全与隐私：

随着互联技术在设施管理中的使用越来越多，资料安全已成为一个严重的问题。 FM 系统遭到破坏或遭到骇客攻击可能会危及关键资料、扰乱业务营运并导致重大财务损失。在拥抱数位转型的同时管理资料安全具有课题性，特别是对于网路安全资源最少的小型 FM 供应商而言。

竞争带来的价格压力：

设施管理产业竞争激烈，多家供应商争夺合约。这造成了提供更低价格的压力，从而降低了利润率。透过降低价格来赢得合约的公司可能难以维持服务品质或投资关键技术，从而降低其长期竞争力。

主要趋势：

智慧建筑的发展：

整合物联网感测器和自动化系统以进行能源管理、安全和维护的智慧建筑解决方案正变得越来越受欢迎。对能源效率、降低成本和即时数据分析的需求正在推动这一趋势。智慧建筑可提高营运效率，为设施管理 (FM) 公司提供相关分析，并实现更主动的维护和预算分配。

人工智慧 (AI) 整合：

人工智慧整合正在透过自动化任务（例如建筑监控、能源优化和故障识别）来改变设施管理。 AI 驱动的技术使 FM 供应商能够提高生产力、减少停机时间并降低成本。随着企业优先考虑数据驱动的决策，同时透过即时分析和预测性维护来改善营运成果，这种趋势正在增强。

采用设施管理软体：

设施管理软体正在迅速用于自动化流程、追踪资产和管理维护计划。这一趋势是由对集中式资料驱动系统的需求所推动的，这些系统可以提高效率、最大限度地减少错误并实现即时决策。随着数位转型的持续，越来越多的 FM 组织正在实施软体解决方案以增强营运能力和客户服务。

能源管理需求：

由于能源成本上涨和法规收紧，能源管理已成为调频市场的关键关注点。 FM 公司提供能源审计、智慧电錶和再生能源解决方案等节能服务。这一趋势是由降低成本的努力和对可持续低碳解决方案日益增长的需求所推动的，这使得能源效率成为设施的首要任务。

Facility Management Market size was valued at USD 1349.15 Billion in 2023 and is projected to reach USD 1993.31 Billion by 2031 , growing at a CAGR of 5.1% from 2024 to 2031. Facility management (FM) is the coordination of physical workspaces, people, and procedures to ensure the smooth functioning of infrastructure and services that support an organization's core business. It entails the upkeep and management of numerous components such as buildings, equipment, assets, and utilities. Facility management includes a number of services such as space planning, energy management, safety, security, and facility maintenance, all of which contribute to the built environment's optimal operation. It helps firms improve their efficiency and production by streamlining daily processes, lowering expenses, and guaranteeing regulatory compliance.

Facility management is widely employed in various areas, including healthcare, education, retail, real estate, manufacturing, and government institutions. Future trends indicate the emergence of smart facility management solutions that use artificial intelligence (AI), the Internet of Things (IoT), and data analytics to automate and optimize operational procedures. The growing scope of facility management is likely to broaden as firms prioritize sustainability, energy efficiency, and occupant well-being, boosting demand for creative, environmentally friendly solutions that improve both the physical and digital workplaces.

Global Facility Management Market Dynamics

The key market dynamics that are shaping the global Facility Management Market include:

Key Market Drivers:

Growing Focus on Energy Efficiency and Sustainability:

Facility managers are increasingly emphasizing energy efficiency and sustainability in building operations. According to the Energy Information Administration (EIA), commercial buildings consumed around 35% of all electricity in the United States in 2021. The American Council for an Energy-Efficient Economy (ACEEE) discovered that energy efficiency initiatives might lower business energy use by 29% by 2030, increasing demand for facility management services.

Increasing Complexity of Building Systems and Regulations:

As buildings get more complex and regulations become more severe, the demand for expert facility management grows. The U.S. Green Building Council announced that LEED-certified buildings had increased by 19% during 2017. Furthermore, the Occupational Safety and Health Administration (OSHA) reported conducting 33,401 inspections in fiscal year 2019, emphasizing the need for facility compliance and safety management.

Increasing Outsourcing of Facility Management Services:

Outsourcing facility management services is quickly increasing as businesses seek cost-effective solutions and specialized skills. According to Global Industry Analysts Inc., the global outsourced facility management industry is expected to reach USD 1.9 Trillion by 2025. This trend is motivated by the need to minimize operational costs, improve service quality, and focus on core business activities, all while taking use of advanced technology and expert labor provided by specialized suppliers.

Key Challenges:

Rising Operational Costs:

Inflation, labor shortages, and rising material and utility prices all contribute to rising operational costs for facility management services. As organizations try to keep costs under control, facility management (FM) providers must strike a balance between maintaining service quality and minimizing costs, which strains margins and threatens long-term sustainability.

Client Expectations for Customization:

Clients are increasingly expecting customized facility management solutions that address their specific requirements. Meeting these diverse expectations necessitates FM providers to invest in adaptable service models and technologies. Customization also necessitates extensive client involvement, increasing the complexity of contracts and resource allocation, making scalability challenging.

Data Security and Privacy:

As connected technologies are increasingly used in facility management; data security has become a serious issue. Breaches or hacks on FM systems can compromise critical data, interrupt operations, and result in considerable financial losses. Managing data security while embracing digital transformation is difficult, especially for smaller FM providers with minimal cybersecurity resources.

Competitive Pricing Pressure:

The facility management sector is extremely competitive, with several suppliers vying for contracts. This causes pressure to offer cheaper prices, which might result in decreased profit margins. Companies that cut rates to obtain contracts may struggle to maintain service quality or invest in critical technologies, reducing their long-term competitiveness.

Key Trends:

Growth of Smart Buildings:

Smart building solutions, which integrate IoT sensors and automated systems for energy management, security, and maintenance, are becoming more popular. Demand for energy efficiency, cost reduction, and real-time data analytics is driving this trend forward. Smart buildings improve operational efficiency and offer facility management (FM) firms relevant analytics, allowing for more proactive maintenance and budget allocation.

Integration of Artificial Intelligence (AI):

AI integration is changing facility management by automating operations such as building monitoring, energy optimization, and fault identification. AI-powered technologies enable FM providers to increase productivity, reduce downtime, and save money. This trend is gaining steam as firms prioritize data-driven decision-making while enhancing operational outcomes through real-time analytics and predictive maintenance.

Adoption of Facility Management Software:

Facility management software is rapidly being used to automate processes, track assets, and manage maintenance plans. This trend is driven by the demand for centralized, data-driven systems that improve efficiency, minimize errors, and allow for real-time decision-making. As the digital transition advances, more FM organizations are implementing software solutions to enhance operational capabilities and customer service.

Demand for Energy Management:

Rising energy costs and increasing restrictions, energy management has been a significant concern in the FM market. FM suppliers provide energy-saving services such as energy audits, smart meters, and renewable energy solutions. This trend is fueled by both cost-cutting initiatives and a growing demand for sustainable, low-carbon solutions, making energy efficiency a top focus for facilities.

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Global Facility Management Market Regional Analysis

Here is a more detailed regional analysis of the global Facility Management Market:

North America:

North America remains a leading force in the global Facility Management Market, owing to its advanced commercial infrastructure, widespread outsourcing practices, and rapid adoption of cutting-edge technologies. The region's high concentration of businesses, along with a strong network of service providers, has cemented its leadership. For instance, the United States General Services Administration (GSA) administered about 371 million square feet of federal government workspace in fiscal year 2023, showing the massive public sector facility management requirements. This, combined with the rise of green construction initiatives-such as the 80,000+ LEED-certified commercial projects in the United States-has highlighted the region's emphasis on sustainability and energy-efficient facility management systems.

The market's growth is primarily driven by the incorporation of advanced technologies such as IoT and AI into building management systems, which improve operational efficiency and lower costs. The North American Facility Management Market, valued at USD 359.32 Billion in 2022, is expected to rise at a 5.8% CAGR through 2030. Furthermore, the COVID-19 epidemic fueled demand for smart building solutions, as firms implemented enhanced safety measures such as improved air quality and touchless systems. This demand, combined with the region's emphasis on sustainability and the integration of smart technologies, is propelling major growth in the facility management sector.

Asia Pacific:

The Asia Pacific Facility Management Market is expanding rapidly, driven by urbanization, strong economic development, and a growing realization of the importance of professional services. Countries such as China and India are driving this trend, with large-scale infrastructural and commercial real estate developments increasing demand for advanced facility management solutions. The market is expected to increase at the quickest rate in the world, from USD 648.1 Billion in 2023 to USD 1,021.5 Billion by 2028, with a CAGR of 9.5%. This expansion is enhanced by China's 14th Five-Year Plan, which focuses on constructing smart cities and increasing smart system penetration in new public buildings.

Advanced technology adoption is an essential driver, with investments in the Internet of Things (IoT) anticipated to total USD 436 Billion in the region by 2026. In India, the Smart Cities Mission and large-scale urban developments are driving up demand for advanced facility management solutions. The COVID-19 pandemic has expedited the adoption of smart building technologies, with facility managers prioritizing features like increased indoor air quality and touchless systems. These developments underscore the region's considerable potential, as technology and government initiatives transform facility management needs in rapidly expanding urban centers.

Global Facility Management Market: Segmentation Analysis

The Global Facility Management Market is Segmented on the basis of Offering, Service Provider, End-User, And Geography.

Facility Management Market, By Offering

Solutions
Services

Based on Offering, the market is fragmented into Solutions, and Services. The Services category dominates the Facility Management Market due to providing a wide range of services such as cleaning, maintenance, security, and energy management, all of which are required for day-to-day operations in various sectors. The fastest-growing area is Solutions, which is being driven by the increasing adoption of digital solutions such as IoT, AI, and smart building technologies that optimize facility management processes, improve efficiency, and save costs. This expansion is accelerated by the growing demand for automation and real-time data-driven decision-making in modern facility management.

Facility Management Market, By Service Provider

In-house
Outsourced

Based on Service Provider, the market is segmented into In-house, and Outsourced. The outsourced segment dominates the Facility Management Market due to many businesses prefer to contract with specialist service providers to handle their facility management needs, which include cost savings, expertise, and operational efficiency. The fastest-growing segment is in-house, driven by organizations investing in building internal facility management teams to ensure greater supervision, customization, and integration of services, particularly in industries that require highly specific or sensitive management operations.

Facility Management Market, By End-User

Banking, Financial Services and Insurance (BFSI)
IT and Telecom
Government and Public Administration
Healthcare
Education
Retail
Energy and Utilities
Manufacturing
Construction and Real Estate

Based on End-User, the market is segmented into Banking, Financial Services and Insurance (BFSI), IT and Telecom, Government and Public Administration, Healthcare, Education, Retail, Energy and Utilities, Manufacturing, and Construction and Real Estate. The government and public administration segment dominates the Facility Management Market due to the large scale of public sector buildings and infrastructure, which necessitate ongoing maintenance, security, and management services. The IT and Telecom market is the fastest-growing, driven by the rising need for digital infrastructure, data centers, and smart technologies, all of which require specialist facility management solutions to ensure efficient operation, data security, and energy efficiency.

Key Players

The "Global Facility Management Market" study report will provide valuable insight with an emphasis on the global market. The major players in the market are
CA Technologies, IBM Corporation, Oracle Corporation, SAP SE, Archibus, Trimble, Accruent, Planon, FM: Systems, and Ioffice.
The competitive landscape section also includes key development strategies, market share, and market ranking analysis of the above-mentioned players globally.

Our market analysis also entails a section solely dedicated to such major players wherein our analysts provide an insight into the financial statements of all the major players, along with product benchmarking and SWOT analysis. The competitive landscape section also includes key development strategies, market share, and market ranking analysis of the above-mentioned players globally.

Facility Management Market Recent Developments
In February 2024, CBRE Group, Inc. and Arlington Capital Partners bought J&) Worldwide Services, a company that provides base support operations facility maintenance and engineering services for the US federal government, from Arlington.
In March 2023, ISS signed a five-year contract to supply integrated facilities services (IFS) to a US-based pharmaceutical corporation with global reach.
In July 2022, ABM announced the debut of ABMVantage, a new data-enabled, driver-first Smart Parking platform that was introduced at the International Parking & Mobility Institute Conference and Expo.
In January 2022, Aramark, a global leader in uniforms, food, and facilities management, partnered with PEA (Patient Engagement Advisors), a technological platform that connects transition specialists with patients.

1 INTRODUCTION OF GLOBAL FACILITY MANAGEMENT MARKET

1.1 Introduction of the Market
1.2 Scope of Report
1.3 Assumptions

2 EXECUTIVE SUMMARY

3 RESEARCH METHODOLOGY OF VERIFIED MARKET RESEARCH

3.1 Data Mining
3.2 Validation
3.3 Primary Interviews
3.4 List of Data Sources

4 GLOBAL FACILITY MANAGEMENT MARKET OUTLOOK

4.1 Overview
4.2 Market Dynamics
- 4.2.1 Drivers
- 4.2.2 Restraints
- 4.2.3 Opportunities
4.3 Porters Five Force Model
4.4 Value Chain Analysis

5 GLOBAL FACILITY MANAGEMENT MARKET, BY OFFERING

5.1 Overview
5.2 Solutions
5.3 Services

6 GLOBAL FACILITY MANAGEMENT MARKET, BY SERVICE PROVIDER

6.1 Overview
6.2 In-house
6.3 Outsourced

7 GLOBAL FACILITY MANAGEMENT MARKET, BY END-USER

7.1 Overview
7.2 Banking, Financial Services and Insurance (BFSI)
7.3 IT and Telecom
7.4 Government and Public Administration
7.5 Healthcare
7.6 Education
7.7 Retail
7.8 Energy and Utilities
7.9 Manufacturing
7.10 Construction and Real Estate

8 GLOBAL FACILITY MANAGEMENT MARKET, BY GEOGRAPHY

8.1 Overview
8.2 North America
- 8.2.1 U.S.
- 8.2.2 Canada
- 8.2.3 Mexico
8.3 Europe
- 8.3.1 Germany
- 8.3.2 U.K.
- 8.3.3 France
- 8.3.4 Rest of Europe
8.4 Asia Pacific
- 8.4.1 China
- 8.4.2 Japan
- 8.4.3 India
- 8.4.4 Rest of Asia Pacific
8.5 Rest of the World
- 8.5.1 Latin America
- 8.5.2 Middle East and Africa

9 GLOBAL FACILITY MANAGEMENT MARKET COMPETITIVE LANDSCAPE

9.1 Overview
9.2 Company Market Share
9.3 Key Development Strategies

10 COMPANY PROFILES

10.1 CA Technologies
- 10.1.1 Overview
- 10.1.2 Financial Performance
- 10.1.3 Product Outlook
- 10.1.4 Key Developments
10.2 IBM Corporation
- 10.2.1 Overview
- 10.2.2 Financial Performance
- 10.2.3 Product Outlook
- 10.2.4 Key Developments
10.3 Oracle Corporation
- 10.3.1 Overview
- 10.3.2 Financial Performance
- 10.3.3 Product Outlook
- 10.3.4 Key Developments
10.4 SAP SE
- 10.4.1 Overview
- 10.4.2 Financial Performance
- 10.4.3 Product Outlook
- 10.4.4 Key Developments
10.5 Archibus
- 10.5.1 Overview
- 10.5.2 Financial Performance
- 10.5.3 Product Outlook
- 10.5.4 Key Developments
10.6 Trimble
- 10.6.1 Overview
- 10.6.2 Financial Performance
- 10.6.3 Product Outlook
- 10.6.4 Key Developments
10.7 Accruent
- 10.7.1 Overview
- 10.7.2 Financial Performance
- 10.7.3 Product Outlook
- 10.7.4 Key Developments
10.8 Planon
- 10.8.1 Overview
- 10.8.2 Financial Performance
- 10.8.3 Product Outlook
- 10.8.4 Key Developments
10.9 FM: Systems
- 10.9.1 Overview
- 10.9.2 Financial Performance
- 10.9.3 Product Outlook
- 10.9.4 Key Developments
10.10 Ioffice
- 10.10.1 Overview
- 10.10.2 Financial Performance
- 10.10.3 Product Outlook
- 10.10.4 Key Developments