2026 年至 2032 年供应链管理市场（按采购、服务类型、应用和地区划分）

供应链管理（BPO）市场评估 - 2026-2032

全球供应链日益复杂，对更低成本解决方案的需求，以及采用区块链和人工智慧等最尖端科技来提高业务效率和可视性，是供应链管理 (BPO) 市场的主要驱动力。根据 Verified Market Research 分析师预测，供应链管理 (BPO) 市场规模将从 2023 年的 319 亿美元下降至预测期间的 664.3 亿美元。

随着企业寻求提高服务水准、降低成本和简化业务，利用自动化和数据分析来应对不断变化的全球市场的挑战的整合解决方案的需求不断增长，这推动了供应链管理 (SCM) BPO 市场的成长，预计从 2026 年到 2032 年，该市场的复合年增长率将达到 9.6%。

供应链管理（BPO）市场定义/概述

供应链管理 (BPO) 是指将某些供应链服务（例如运输、采购和库存管理）外包给外部服务供应商，从而提高效率并降低营运成本的过程。这种方法使企业能够利用专业技能、最新技术和可扩展的解决方案，专注于核心功能，同时提升整体供应链绩效。供应链管理 BPO 应用涵盖各行各业，并透过即时库存追踪、需求预测和物流优化，提高对市场变化和客户期望的应对力。它们还在整合永续实践以及采用人工智慧和区块链等新技术以提升卓越营运方面发挥关键作用。

影响供应链管理（BPO）市场成长的驱动因素有哪些？

云端基础的供应链管理解决方案的成长是SCM BPO市场的关键驱动力。根据Gartner预测，全球公共云端服务市场规模预计在2021年成长18.4%，达到3,049亿美元。包括SCM解决方案在内的云端应用服务(SaaS)细分市场预计将在2020年的基础上成长16%，到2021年达到1,177亿美元。

随着企业国际化扩张，供应链日益复杂，专业化供应链管理服务的需求也日益增长。世界贸易组织 (WTO) 估计，2021 年全球商业贸易量将成长 8%，凸显了国际贸易和供应链的成长。德勤的一项研究发现，79% 供应链绩效高的公司的收益成长高于产业平均。

此外，越来越多的公司将供应链管理外包，以节省成本并提高效率。 Everest Group 报告称，2020 年至 2022 年期间，全球供应链管理 BPO 市场将以 7-9% 的复合年增长率成长。 APQC 的研究还显示，拥有顶级供应网络的公司，其供应链成本占收入的百分比比中位数低 15%。

供应链管理（BPO）市场面临的主要挑战是什么？

外包敏感供应链流程所带来的资料安全和隐私问题，是供应链管理 (SCM) BPO 市场发展的主要障碍。企业由于担心资料外洩或滥用，不愿与第三方供应商共用敏感资讯。这些担忧阻碍了企业（尤其是那些处理敏感客户资料和机密公司资讯的企业）采用 BPO 解决方案，从而阻碍了市场的成长。

此外，不同BPO供应商的服务品质参差不齐也是一大挑战，各家公司的表现参差不齐，影响了供应链的效率和可靠性。缺乏既定的服务标准，加上潜在的预期偏差，导致客户对BPO伙伴关係感到不满和缺乏信任，从而阻碍企业签订外包协议。

目录

第一章 引言

• 市场定义
• 市场区隔
• 调查方法

第二章执行摘要

• 主要发现
• 市场概览
• 市集亮点

第三章市场概述

• 市场规模和成长潜力
• 市场趋势
• 市场驱动因素
• 市场限制
• 市场机会
• 波特五力分析

第四章 供应链管理 BPO 市场（依服务类型）

• 库存管理外包
• 需求预测与规划
• 物流管理外包
• 风险合规外包
• 供应商管理外包
• 订单管理外包
• 其他的

第五章 供应链管理 BPO 市场（依应用）

• 能源与公共产业
• 健康与生命科学
• 製造业
• 零售/快速消费品
• 电讯
• 其他的

第六章 供应链管理 BPO 市场（依采购）

• 陆上
• 海上
• 近岸

第七章区域分析

• 北美洲
• 美国
• 加拿大
• 墨西哥
• 欧洲
• 英国
• 德国
• 法国
• 义大利
• 亚太地区
• 中国
• 日本
• 印度
• 澳洲
• 拉丁美洲
• 巴西
• 阿根廷
• 智利
• 中东和非洲
• 南非
• 沙乌地阿拉伯
• 阿拉伯聯合大公国

第八章市场动态

• 市场驱动因素
• 市场限制
• 市场机会
• COVID-19 市场影响

第九章 竞争态势

• 主要企业
• 市场占有率分析

第十章 公司简介

• Accenture
• Capgemini
• Genpact
• IBM
• Tata Consultancy Services
• Avnet
• HCL Technologies
• Infosys
• WNS Global Services
• UPS Supply Chain Solutions

第十一章 市场展望与机会

• 新兴技术
• 未来市场趋势
• 投资机会

第十二章 附录

• 简称列表
• 来源和参考文献

Supply Chain Management (BPO) Market Valuation - 2026-2032

The growing complexity of global supply chains, the need for more affordable solutions, and the adoption of cutting-edge technologies like blockchain and artificial intelligence that improve operational efficiency and visibility, are the primary drivers of the supply chain management (BPO) market. According to the analyst from Verified Market Research, the supply chain management (BPO) market is estimated to reach a valuation of USD 66.43 Billion over the forecast subjugating around USD 31.9 Billion valued in 2023.

The need for integrated solutions that use automation and data analytics to meet the challenges of a constantly changing global marketplace is driving the growth of the Supply Chain Management (SCM) BPO market as companies look to improve service levels, cut costs, and streamline operations. It enables the market to grow at a CAGR of 9.6% from 2026 to 2032.

Supply Chain Management (BPO) Market: Definition/Overview

Supply Chain Management (BPO) is the process of outsourcing specific supply chain services including transportation, procurement, and inventory management to external service providers to improve efficiency and save operational costs. This approach enables businesses to harness specialized skills, modern technologies, and scalable solutions, allowing them to concentrate on their core capabilities while enhancing overall supply chain performance. SCM BPO applications cover across industries, allowing for real-time inventory tracking, demand forecasting, and logistics optimization, which improves responsiveness to market changes and customer expectations. It also plays an important role in integrating sustainable practices and implementing emerging technologies such as artificial intelligence and blockchain to enhance operational excellence.

What are the Drivers Influencing the Growth of the Supply Chain Management (BPO) Market?

The growth of cloud-based supply chain management solutions is a major driver for the SCM BPO market. According to Gartner, the worldwide public cloud services market is expected to increase by 18.4% in 2021 to USD 304.9 Billion. The cloud application services (SaaS) segment, which includes SCM solutions, was expected to grow to USD117.7 Billion in 2021, up 16% from 2020.

The need for professional SCM services grows as companies expand internationally and their supply chains become more complicated. The World Trade Organization (WTO) estimated that global commercial trade volume increased by 8% in 2021, emphasizing the growth of international commerce and supply chains. Also, a Deloitte study discovered that 79% of firms with high-performing supply chains have revenue growth that exceeds the industry average.

Furthermore, companies are increasingly outsourcing supply chain management to save money and increase efficiency. The Everest Group reported that the global supply chain management BPO market increased at a CAGR of 7-9% between 2020 and 2022. Also, an APQC survey indicated that firms with top-performing supply networks have 15% lower supply chain expenses as a proportion of revenue than median performers.

What are the Main Challenges Faced by the Supply Chain Management (BPO) Market?

The data security and privacy concerns connected with outsourcing sensitive supply chain processes are a major impediment to the supply chain management (SCM) BPO market. Organizations are hesitant to share sensitive information with third-party suppliers for fear of data breaches or misuse. This concern led to a reluctance to use BPO solutions, particularly among businesses that handle sensitive customer data or secret corporate information, ultimately impeding market growth.

Furthermore, the variety in service quality among BPO providers presents a considerable challenge. Companies' performance is inconsistent, which affects supply chain efficiency and reliability. The lack of established service levels, as well as the possibility of misalignment in expectations, cause discontent and a lack of trust in BPO partnerships, discouraging organizations from entering into outsourcing arrangements.

Category-wise Acumens

What Factors Contribute to the Increasing Demand for SCM BPO for Logistics Management Outsourcing?

According to VMR analyst, the logistics management outsourcing segment is expected to dominate the segment within the supply chain management (BPO) market during the forecast period. Specialized logistics management solutions are required due to the increasing complexity of global supply chains, which is an important factor of the segment. Companies that expand their operations worldwide confront obstacles in transportation, customs laws, and inventory management. Outsourcing logistics enables firms to benefit from the knowledge of BPO providers, assuring efficient and compliant operations while focusing on their core business activities.

The growing need for supply chain activities to be more cost-efficient is another important factor in the logistics management segment. Businesses are under ongoing pressure to cut operational expenses while maintaining service quality. Companies that outsource logistics management can benefit from the economies of scale provided by BPO providers, which can optimize transportation routes, combine shipments, and negotiate better rates with carriers, resulting in significant cost savings.

Furthermore, the dominance of logistics management outsourcing is largely due to technological and automation improvements. BPO providers are rapidly using cutting-edge technology like artificial intelligence, machine learning, and data analytics to improve logistical operations. These technologies improve visibility, streamline procedures, and enable real-time tracking, resulting in increased supply chain efficiency and responsiveness to market demand.

How Does the Manufacturing Industry Propel the Supply Chain Management (BPO) Market?

The manufacturing segment is estimated to hold the largest share of the supply chain management (BPO) market during the forecast period. The globalization of manufacturing operations has resulted in more complicated supply chains, necessitating the use of effective SCM solutions to handle procurement, logistics, and inventory across various sites and suppliers. BPO providers provide specialized experience and cutting-edge technology to help streamline these operations.

Manufacturing companies are under constant pressure to decrease costs and enhance profitability. SCM BPO enables manufacturers to utilize economies of scale, decrease overhead expenses, and optimize resource allocation, allowing them to focus on core strengths and enhance overall efficiency.

Furthermore, the manufacturing industry is at the forefront of using automation and emerging technologies like artificial intelligence, machine learning, and the Internet of Things (IoT) to improve supply chain visibility, predictive analytics, and real-time decision-making. SCM BPO providers are well-positioned to integrate these technologies into their service offerings, making them ideal partners for manufacturers aiming to promote innovation and competitiveness.

Gain Access to Supply Chain Management (BPO) Market Report Methodology

Country/Region-wise Acumens

How will the Demand for SCO BPO in North America Influence the Market?

North America region is estimated to dominate the supply chain management (BPO) market during the forecast period. North America's strong technological infrastructure and high digital adoption rate create demand for modern SCM BPO solutions. According to the US Bureau of Economic Analysis, the digital economy accounted for 9.6% of US GDP in 2019, totaling USD 2.05 Trillion. The International Data Corporation (IDC) anticipated that by 2023, direct digital transformation investments will surpass USD 6.8 Trillion globally, with the United States dominating in total spending.

Furthermore, North America's stringent regulatory environment, particularly in industries like as pharmaceuticals and food, needs modern SCM solutions to assure compliance. The United States Food and Drug Administration (FDA) revealed that in fiscal year 2020, it conducted over 13,000 food and medication safety inspections. According to a Deloitte survey, 70% of North American procurement directors prioritize regulatory compliance, which is pushing the adoption of SCM BPO services to negotiate complex laws.

What Factor Contributes to the Growth of the SCO BPO Market in Asia Pacific?

The Asia Pacific is estimated to exhibit the highest growth within the supply chain management (BPO) market during the forecast period. The rapid expansion of e-commerce in the Asia-Pacific region is a major driver of SCM BPO services. According to a report by Google, Temasek, and Bain & Company, Southeast Asia's e-commerce gross merchandise value will reach USD 153 Billion by 2025, rising at a 39% compound annual growth rate (CAGR) between 2015 and 2025. According to the National Bureau of Statistics of China, online retail sales in China, the world's largest e-commerce market, totaled 13.8 trillion yuan (about USD 2.1 Trillion) in 2021. Rapid e-commerce expansion demands modern supply chain solutions to manage the growing logistics complexity.

Furthermore, the Asia Pacific region's rapid economic growth is fueling the demand for increasingly sophisticated supply chain management systems. According to the Asian Development Bank (ADB), despite the global economic slowdown, developing Asian countries are expected to rise by 4.6% in 2023 and 4.8% in 2024. For instance, India's GDP is expected to grow by 6.4% in fiscal year 2023, placing it among the fastest-growing major economies. This economic expansion drives increased complexity in supply networks and boosts demand for SCM BPO services.

Competitive Landscape

The competitive landscape of the Supply Chain Management (SCM) BPO market is characterized by a varied range of service providers who provide specialized solutions customized to the complicated needs of businesses across various industries. This market is shaped by the growing demand for efficiency, cost reduction, and technological integration, which drives suppliers to innovate and improve their service offerings.

Some of the prominent players operating in the supply chain management (BPO) market include:

Accenture

Capgemini

Genpact

IBM

Tata Consultancy Services

Avnet

HCL Technologies

Infosys

WNS Global Services

UPS Supply Chain Solutions

Latest Developments:

Supply Chain Management (BPO) Market Key Developments And Mergers

In July 2024, Infosys announced a collaboration with Tecsys, a renowned supply chain management software company. Through this agreement, Infosys will use Tecsys' supply chain platform to provide enhanced supply chain management services to clients across industries. The agreement intends to assist enterprises optimize their supply chain operations, improve visibility, and increase operational efficiency by combining Infosys' domain experience with Tecsys' innovative supply chain solutions.

TABLE OF CONTENTS

1. Introduction

• Market Definition
• Market Segmentation
• Research Methodology

2. Executive Summary

• Key Findings
• Market Overview
• Market Highlights

3. Market Overview

• Market Size and Growth Potential
• Market Trends
• Market Drivers
• Market Restraints
• Market Opportunities
• Porter's Five Forces Analysis

4. Supply Chain Management BPO Market, By Service Type

• Inventory Management Outsourcing
• Demand Forecasting and Planning
• Logistics Management Outsourcing
• Risk and Compliance Outsourcing
• Vendor Management Outsourcing
• Order Management Outsourcing
• Others

5. Supply Chain Management BPO Market, By Application:

• Energy and Utilities
• Health and Life Sciences
• Manufacturing
• Retail and CPG
• Telecom
• Others

6. Supply Chain Management BPO Market, By Sourcing:

• Onshore
• Offshore
• Nearshore

7. Regional Analysis

• North America
• United States
• Canada
• Mexico
• Europe
• United Kingdom
• Germany
• France
• Italy
• Asia-Pacific
• China
• Japan
• India
• Australia
• Latin America
• Brazil
• Argentina
• Chile
• Middle East and Africa
• South Africa
• Saudi Arabia
• UAE

8. Market Dynamics

• Market Drivers
• Market Restraints
• Market Opportunities
• Impact of COVID-19 on the Market

9. Competitive Landscape

• Key Players
• Market Share Analysis

10. Company Profiles

• Accenture
• Capgemini
• Genpact
• IBM
• Tata Consultancy Services
• Avnet
• HCL Technologies
• Infosys
• WNS Global Services
• UPS Supply Chain Solutions

11. Market Outlook and Opportunities

• Emerging Technologies
• Future Market Trends
• Investment Opportunities

12. Appendix

• List of Abbreviations
• Sources and References