2026 年至 2032 年公用事业收费计费软体市场（按类型、应用、最终用户和地区划分）

公用事业收费计费软体市场评估（2026-2032）

都市区的成长推动了对高效公用事业收费计费解决方案的需求，以满足日益增长的服务需求和复杂的基础设施需求，预计这将推动市场规模在 2024 年超过 61.3 亿美元，到 2032 年达到约 140.7 亿美元。

此外，云端运算和数据分析等软体技术的创新正在增强公用事业收费计费系统的功能，使其更加高效、用户友好，从而促进了公用事业收费计费软体的普及。与客户关係管理 (CRM) 和企业资源规划 (ERP) 等其他系统无缝整合的需求日益增长，推动市场在 2026 年至 2032 年期间的复合年增长率达到 12.07%。

公用事业收费计费软体市场定义/概述

公用事业收费计费软体是一款专用应用程序，旨在管理和简化水、电、气和废弃物管理等公共服务的计费流程。它可以自动执行与计量、开立发票、付款和帐户管理相关的任务，从而提供准确及时的发票，同时确保符合监管要求。该软体整合了公用事业收费电錶和客户帐户数据，可产生详细且准确的发票、管理收款并处理客户查询。

公用事业收费计费软体被电力公司广泛用于高效管理计费和收益收集流程。实际上，它处理诸如读取电錶资料、根据消费量计算费用、开立发票和处理付款等任务。此外，该软体还包含管理客户帐户、处理服务请求以及产生用于合规性和内部分析的报告等功能。这种自动化流程可以减少人为错误，提高业务效率，并改善客户服务。

智慧电錶和先进的计量基础设施将如何提高公用事业收费计费软体的采用率？

由于智慧电錶和先进计量基础设施的普及，公用事业收费计费软体市场正在经历显着增长。根据美国能源资讯署的数据，截至2021年，美国已安装约1.03亿个智慧电錶，占所有住宅电力用户的60%。如此广泛的应用催生了对先进计费软体的需求，这些软体能够处理来自这些设备的复杂数据，从而提高主要企业的计费流程的准确性和效率。

日益增长的环境问题和永续性的动力也促进了市场扩张。公用事业收费计费软体越来越多地包含追踪和报告能源消费量和碳排放的功能，以符合政府法规和消费者对环保商业实践的需求。欧盟的目标是到2030年将温室气体排放减少至少55%，促使公用事业公司投资于能够支援能源效率工作和可再生能源整合的先进计费系统。

新冠疫情加速了公共产业产业的数位转型，并催生了对更稳健、更灵活的计费解决方案的需求。近期消息称，甲骨文公用事业公司 (Oracle Utilities) 将于 2024 年 6 月推出下一代云端基础计费平台，旨在帮助公共产业管理复杂的现代能源系统并提升客户参与。这一发展体现了市场持续创新，在日益数位化和分散化的能源格局中，主要企业正努力满足公用事业公司及其客户不断变化的需求。

对公用事业收费计费软体的资料安全疑虑是否会限制其采用？

整合挑战是公用事业收费计费软体市场面临巨大障碍的主要因素。许多公共产业公司使用的旧有系统难以与现代软体解决方案相容。将新的计费软体整合到这些旧系统中可能非常复杂，需要大量的客製化和资料迁移工作，从而减慢采用速度并增加整体成本。

另一个关键问题是需要遵守不断变化的监管要求。公用事业收费计费软体必须定期更新，以符合地方、国家和国际法规，这既昂贵又耗时。确保您的软体符合这些法规至关重要，以避免法律问题和潜在的罚款，这又增加了软体管理的复杂性。

资料安全问题也会影响公用事业收费计费软体的采用。保护敏感的客户资讯免于外洩和网路攻击是一项重大挑战。实施并维护强大的安全措施来保护这些资料对公共产业公司来说可能是一项负担，因为这些资料需要耗费大量资源，并且需要持续的警觉。

目录

第一章 引言

• 市场定义
• 市场区隔
• 调查方法

第二章执行摘要

• 主要发现
• 市场概览
• 市集亮点

第三章市场概述

• 市场规模和成长潜力
• 市场趋势
• 市场驱动因素
• 市场限制
• 市场机会
• 波特五力分析

第四章公用事业收费计费软体市场（按类型）

• 云端基础
• 本地

第五章公用事业收费计费软体市场：按应用

• 中小型企业
• 大公司

第六章公用事业收费计费软体市场：按最终用户

• 电力供应商
• 供水商
• 天然气供应商
• 其他的

第七章公用事业收费计费软体市场：按地区

• 北美洲
• 美国
• 加拿大
• 墨西哥
• 欧洲
• 英国
• 德国
• 法国
• 义大利
• 亚太地区
• 中国
• 日本
• 印度
• 澳洲
• 拉丁美洲
• 巴西
• 阿根廷
• 智利
• 中东和非洲
• 南非
• 沙乌地阿拉伯
• 阿拉伯聯合大公国

第八章市场动态

• 市场驱动因素
• 市场限制
• 市场机会
• COVID-19 市场影响

第九章 竞争态势

• 主要企业
• 市场占有率分析

第十章 公司简介

• Harris Computer Systems
• PayStand Inc.
• Utilibill Pvt. Ltd.
• ePsolutions Inc.
• Jendev Corporation
• SkyBill SIA
• Cogsdale Corporation
• Oracle Corporation

第十一章 市场展望与机会

• 新兴技术
• 未来市场趋势
• 投资机会

第十二章 附录

• 简称列表
• 来源和参考文献

Utility Billing Software Market Valuation - 2026-2032

The increasing population in urban areas drives the demand for efficient utility billing solutions to manage the complexities of growing service demands and infrastructure needs are driving the market size surpass USD 6.13 Billion valued in 2024 to reach a valuation of around USD 14.07 Billion by 2032.

In addition to this, innovations in software technology, such as cloud computing and data analytics, enhance the capabilities of utility billing systems, making them more efficient and user-friendly, this is spurring up the adoption of utility billing software. The rising need for seamless integration with other systems, such as customer relationship management (CRM) and enterprise resource planning (ERP) is enabling the market grow at a CAGR of 12.07% from 2026 to 2032.

Utility Billing Software Market: Definition/ Overview

Utility billing software is a specialized application designed to manage and streamline the billing processes for utility services such as water, electricity, gas, and waste management. It automates tasks related to metering, invoicing, payments, and account management, providing accurate and timely billing while ensuring compliance with regulatory requirements. The software integrates data from utility meters and customer accounts to generate detailed and precise bills, manage collections, and handle customer inquiries.

Utility billing software is widely used by utility companies to efficiently manage billing and revenue collection processes. In practice, it handles tasks such as reading meter data, calculating charges based on consumption, issuing invoices, and processing payments. Additionally, the software often includes features for managing customer accounts, handling service requests, and generating reports for regulatory compliance and internal analysis. This automation reduces manual errors, enhances operational efficiency, and improves customer service.

How will Smart Meters and Advanced Metering Infrastructure Increase Adoption of Utility Billing Software?

The utility billing software market is experiencing significant growth, driven by the increasing adoption of smart meters and advanced metering infrastructure. According to the U.S. Energy Information Administration, as of 2021, nearly 103 million smart meters were installed in the United States, representing 60% of all residential electricity customers. This widespread implementation has created a demand for sophisticated billing software capable of handling complex data from these devices, leading to more accurate and efficient billing processes for utility companies.

Rising environmental concerns and the push for sustainability have also fueled the market's expansion. Utility billing software now often includes features for tracking and reporting on energy consumption and carbon emissions, aligning with government regulations and consumer demand for greener practices. The European Union's goal to reduce greenhouse gas emissions by at least 55% by 2030 has spurred utility companies to invest in advanced billing systems that can support energy efficiency initiatives and renewable energy integration.

The COVID-19 pandemic has accelerated the digital transformation of the utility sector, driving the need for more robust and flexible billing solutions. In recent news, Oracle Utilities announced in June 2024 the launch of its next-generation cloud-based billing platform, designed to help utilities manage the complexities of modern energy systems and improve customer engagement. This development reflects the ongoing innovation in the market as key players strive to meet the evolving needs of utility companies and their customers in an increasingly digital and decentralized energy landscape.

Will Data Security Concerns of Utility Billing Software Restrain Its Application?

Integration challenges are major factors for posing a considerable barrier to the utility billing software market. Many utility companies operate with legacy systems that are not easily compatible with modern software solutions. Integrating new billing software with these outdated systems can be complex, requiring extensive customization and data migration efforts, which can delay deployment and increase overall costs.

Another key issue is the need for compliance with ever-evolving regulatory requirements. Utility billing software must be updated regularly to adhere to local, national, and international regulations, which can be both costly and time-consuming. Ensuring that the software remains compliant with these regulations is crucial to avoid legal issues and potential fines, adding another layer of complexity to its management.

Data security concerns also affect the adoption of utility billing software. Protecting sensitive customer information from breaches and cyberattacks is a significant challenge. Implementing and maintaining robust security measures to safeguard this data can be resource-intensive and requires ongoing vigilance, which can be a burden for utility companies.

Category-Wise Acumens

Which Factors are Contributing to the Dominance of Electric Utilities Segment in Utility Billing Software Market?

Electric utilities are at dominating the utility billing software market, driven by the rapid adoption of smart grid technologies and the increasing complexity of electricity distribution systems. The U.S. Department of Energy reported that as of 2023, investments in grid modernization reached USD 7.8 Billion, a significant portion of which was allocated to advance metering and billing systems. This substantial investment underscores the critical role of sophisticated billing software in managing the intricate data flows and transactions within modern electric utility operations, enabling more accurate billing, improved customer service, and enhanced grid management capabilities.

The shift towards renewable energy sources and distributed generation has further solidified the dominance of electric utilities in the billing software market. As grid operators grapple with integrating variable energy sources and implementing time-of-use pricing, advanced billing systems have become essential for managing these complexities. The International Energy Agency projects that renewable energy capacity will expand by over 60% between 2020 and 2026, necessitating billing solutions capable of handling dynamic pricing models and prosumer arrangements.

Which Factors Enhance the Use of Utility Billing Software in Small and Medium Enterprises (SMEs)?

Small and medium enterprises (SMEs) are increasingly dominating the utility billing software market, driven by their need for cost-effective, scalable solutions to manage utility expenses and improve operational efficiency. According to the U.S. Small Business Administration, SMEs account for 44% of U.S. economic activity as of 2023, highlighting their significant role in adopting and shaping technology trends. This growing market segment is attracting software providers to develop tailored billing solutions that address the unique challenges faced by smaller utility companies and multi-tenant property managers, including limited IT resources and budget constraints.

The rise of cloud-based and Software-as-a-Service (SaaS) models has made advanced utility billing software more accessible to SMEs, allowing them to compete with larger enterprises in terms of billing accuracy and customer service. The European Commission reported that by 2022, 41% of EU enterprises were using cloud computing, with a higher adoption rate among SMEs in sectors requiring sophisticated data management. This trend has spurred innovation in the utility billing software market, with providers focusing on user-friendly interfaces, automated meter reading integration, and flexible pricing models that cater to the diverse needs of SMEs across various utility sectors.

Country/Region-wise Acumens

Will Early Adoption of Technologies in North America Drive Utility Billing Software Market Growth?

North America stands at the forefront of the utility billing software market, driven by advanced infrastructure, regulatory support, and a strong emphasis on technological innovation in the utility sector. According to the U.S. Energy Information Administration, as of 2023, over 80% of U.S. electric utilities had implemented advanced metering infrastructure (AMI), necessitating sophisticated billing software to handle the vast amounts of data generated. This high adoption rate of smart meters and grid modernization efforts has created a robust market for utility billing solutions, with North American companies leading in both development and implementation of cutting-edge billing technologies.

The region's dominance is further reinforced by the push for renewable energy integration and the need for flexible billing systems to accommodate complex rate structures and demand response programs. The National Renewable Energy Laboratory reported that renewable energy sources accounted for 21% of total U.S. electricity generation in 2022, a figure expected to grow significantly in the coming years. This shift towards a more diverse energy mix has spurred demand for billing software capable of managing intricate tariff structures, net metering, and time-of-use pricing, positioning North America as a key driver of innovation in the global utility billing software market.

Recent developments underscore North America's leading role in shaping the utility billing software landscape. In August 2024, Oracle Utilities announced a major upgrade to its Customer Cloud Service, incorporating AI-driven predictive analytics and enhanced customer engagement features tailored for the North American market.

Will Digital Transformation and Smart City Development Enhance Adoption of Utility Billing Software in Asia Pacific?

The Asia-Pacific region is experiencing rapid growth in the utility billing software market, driven by urbanization, population growth, and increasing energy demand. According to the Asian Development Bank, energy consumption in the Asia-Pacific region is projected to grow by about 50% from 2019 to 2035, necessitating more efficient utility management systems. This surge in demand has sparked a wave of investments in smart grid technologies and advanced metering infrastructure, creating a fertile ground for utility billing software adoption across the region's diverse markets.

Government initiatives promoting digital transformation and smart city development are further accelerating market growth. China's State Grid Corporation announced plans to invest USD 350 Billion in smart grid technologies between 2021 and 2025, highlighting the region's commitment to modernizing utility infrastructure. This massive investment is driving demand for sophisticated billing solutions capable of handling complex data from smart meters, enabling accurate billing, and supporting dynamic pricing models. As utilities across the Asia-Pacific region upgrade their systems, the market for advanced billing software is expanding rapidly to meet the evolving needs of both providers and consumers.

Competitive Landscape

The utility billing software market is a dynamic and competitive space, characterized by a diverse range of players vying for market share. These players are on the run for solidifying their presence through the adoption of strategic plans such as collaborations, mergers, acquisitions, and political support.

The organizations are focusing on innovating their product line to serve the vast population in diverse regions. Some of the prominent players operating in the utility billing software market include:

• Oracle Corporation
• SAP SE
• Itron, Inc.
• Schneider Electric
• Sage Group plc
• MuSigma, Inc.
• Aclara Technologies LLC
• Accenture plc
• Honeywell International, Inc.
• Oracle Utilities
• GE Digital
• Landis+Gyr
• Trimble, Inc.
• Enersoft
• NaviBilling
• Clevest Solutions, Inc.
• Horizon Utilities
• Elster Group
• BillingTree
• Verisae, Inc.

Latest Developments

• In November 2023, Siemens launched its new utility billing solution, Siemens Utility Suite 2024, which integrates advanced AI-driven analytics and real-time data processing to enhance billing accuracy and customer service efficiency.
• In September 2023, Oracle announced the release of Oracle Utilities Billing Cloud, featuring enhanced multi-channel support and automated billing reconciliation to streamline utility billing processes and improve customer engagement.
• In July 2023, SAP introduced SAP Convergent Charging 2023, which includes new features for dynamic pricing and advanced billing integration, aimed at helping utility providers better manage complex billing scenarios and optimize revenue collection.

Utility Billing Software Market, By Category

• Type:
• Cloud-Based
• On-Premises
• Application:
• Small and Medium Enterprises (SMEs)
• Large Enterprises
• End-User:
• Electric Utilities
• Water Utilities
• Gas Utilities
• Region:
• North America
• Europe
• Asia-Pacific
• South America
• Middle East & Africa

TABLE OF CONTENTS

1. Introduction

• Market Definition
• Market Segmentation
• Research Methodology

2. Executive Summary

• Key Findings
• Market Overview
• Market Highlights

3. Market Overview

• Market Size and Growth Potential
• Market Trends
• Market Drivers
• Market Restraints
• Market Opportunities
• Porter's Five Forces Analysis

4. Utility Billing Software Market, By Type

• Cloud-Based
• On-Premises

5. Utility Billing Software Market, By Application

• Small and Medium Enterprises (SMEs)
• Large Enterprises

6. Utility Billing Software Market, By End-User

• Electric Utilities
• Water Utilities
• Gas Utilities
• Others

7. Regional Analysis

• North America
• United States
• Canada
• Mexico
• Europe
• United Kingdom
• Germany
• France
• Italy
• Asia-Pacific
• China
• Japan
• India
• Australia
• Latin America
• Brazil
• Argentina
• Chile
• Middle East and Africa
• South Africa
• Saudi Arabia
• UAE

8. Market Dynamics

• Market Drivers
• Market Restraints
• Market Opportunities
• Impact of COVID-19 on the Market

9. Competitive Landscape

• Key Players
• Market Share Analysis

10. Company Profiles

• Harris Computer Systems
• PayStand Inc.
• Utilibill Pvt. Ltd.
• ePsolutions Inc.
• Jendev Corporation
• SkyBill SIA
• Cogsdale Corporation
• Oracle Corporation

11. Market Outlook and Opportunities

• Emerging Technologies
• Future Market Trends
• Investment Opportunities

12. Appendix

• List of Abbreviations
• Sources and References