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市场调查报告书
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1547825

全球医疗器材投诉管理市场研究报告 - 2024 年至 2032 年行业分析、规模、份额、成长、趋势和预测

Global Medical Device Complaint Management Market Research Report - Industry Analysis, Size, Share, Growth, Trends and Forecast 2024 to 2032
出版日期: | 出版商: Value Market Research | 英文 117 Pages | 商品交期: 最快1-2个工作天内

价格

全球医疗器材投诉管理市场需求预计将从 2023 年的 82.7 亿美元达到近 180 亿美元的市场规模，2024-2032 年研究期间复合年增长率为 9.02%。

医疗器材投诉管理系统是一个软体套件，可让公司及时解决与医疗器材效能相关的客户投诉。投诉管理系统处理与机器的耐用性、品质、安全性、性能和有效性相关的所有涉嫌缺陷。该系统使製造商能够以较低的劳动力成本和减少的生产时间开发更好、更安全的产品。投诉管理解决方案透过提供高级分析来帮助设计、技术支援、製造、销售和行销等不同团队严格工作。

市场动态

为满足全球需求，创新医疗器材製造的快速成长是医疗器材投诉管理市场的主要驱动力。从纸本投诉追踪系统向数位化投诉追踪系统的转变将推动市场成长。需要一个透明且自动化的投诉追踪系统来改进决策过程，这将促进市场成长。客户服务是任何企业风险管理的核心，投诉管理系统将刺激医疗器材市场的成长。该系统与行动应用程式整合的能力将成为市场的助推器。与该市场相关的主要问题是缺乏训练有素的劳动力、对法规的了解不足以及缺乏对设备生命週期的全面了解。

研究报告涵盖波特五力模型、市场吸引力分析和价值链分析。这些工具有助于清晰地了解行业结构并评估全球范围内的竞争吸引力。此外，这些工具也对全球医疗器材投诉管理市场的各个细分市场进行了包容性评估。医疗器材投诉管理产业的成长和趋势为本研究提供了整体方法。

市场区隔

医疗器材投诉管理市场报告的这一部分提供了国家和地区层面细分市场的详细资料，从而帮助策略师确定相应产品或服务的目标人群以及即将到来的机会。

按服务类型

  • 投诉日誌/接收（接收投诉、对问题进行分类、记录问题）
  • 产品监督和监管合规性（可报告/不可报告、医疗器材警戒/医疗器材报告、现场行动）
  • 退货/未退货产品分析（投诉调查、根本原因分析、测试、纠正/预防措施）
  • 解决与结束（投诉摘要、客户信函建立）

区域分析

本节涵盖区域前景，重点介绍北美、欧洲、亚太地区、拉丁美洲以及中东和非洲医疗器材投诉管理市场当前和未来的需求。此外，该报告重点关注所有主要地区各个应用领域的需求、估计和预测。

该研究报告还涵盖了市场主要参与者的全面概况以及对全球竞争格局的深入了解。医疗器材投诉管理市场的主要参与者包括塔塔咨询服务公司 (TCS)、IQVIA、Biovia、Wipro、Sparta Systems、AssurX、Freyr、SAS、Parexel International Corporation、MasterControl。本节包含竞争格局的整体视图，包括各种策略发展，例如关键併购、未来产能、合作伙伴关係、财务概况、合作、新产品开发、新产品发布和其他发展。

如果您有任何客製化要求，请写信给我们。我们的研究团队可以根据您的需求提供客製化报告。

目录

第一章：前言

  • 报告说明
    • 客观的
    • 目标受众
    • 独特的销售主张 (USP) 和产品
  • 研究范围
  • 研究方法
    • 市场研究过程
    • 市场研究方法论

第 2 章：执行摘要

  • 市集亮点
  • 全球市场概况

第 3 章：医疗器材投诉管理 - 产业分析

  • 简介 - 市场动态
  • 市场驱动因素
  • 市场限制
  • 机会
  • 产业动态
  • 波特五力分析
  • 市场吸引力分析
    • 按服务类型分類的市场吸引力分析
    • 市场吸引力分析：按地区

第 4 章：价值链分析

  • 价值链分析
  • 原料分析
    • 原料清单
    • 原料厂商清单
    • 主要原物料价格走势
  • 潜在买家名单
  • 行销管道
    • 直效行销
    • 间接行销
    • 行销通路发展趋势

第 5 章：全球医疗器材投诉管理市场分析：按服务类型

  • 按服务类型概述
  • 历史和预测数据
  • 按服务类型分析
  • 投诉日誌/接收（接收投诉、对问题进行分类、记录问题）
  • 产品监督和监管合规性（可报告/不可报告、医疗器材警戒/医疗器材报告、现场行动）
  • 退货/未退货产品分析（投诉调查、根本原因分析、测试、纠正/预防措施）
  • 解决与结束（投诉摘要、客户信函建立）

第 6 章：全球医疗器材投诉管理市场分析：依地理位置

  • 区域展望
  • 介绍
  • 北美销售分析
    • 概览、历史与预测资料销售分析
    • 北美按细分市场销售分析
    • 北美按国家销售分析
    • 美国销售分析
    • 加拿大销售分析
    • 墨西哥销售分析
  • 欧洲销售分析
    • 概览、历史与预测资料销售分析
    • 欧洲按细分市场销售分析
    • 欧洲按国家销售分析
    • 英国销售分析
    • 法国销售分析
    • 德国销售分析
    • 义大利销售分析
    • 俄罗斯销售分析
    • 欧洲其他地区销售分析
  • 亚太地区销售分析
    • 概览、历史与预测资料销售分析
    • 亚太地区按细分市场销售分析
    • 亚太地区按国家销售分析
    • 中国销售分析
    • 印度销售分析
    • 日本销售分析
    • 韩国销售分析
    • 澳洲销售分析
    • 东南亚销售分析
    • 亚太地区其他地区销售分析
  • 拉丁美洲销售分析
    • 概览、历史与预测资料销售分析
    • 拉丁美洲按细分市场销售分析
    • 拉丁美洲按国家销售分析
    • 巴西销售分析
    • 阿根廷销售分析
    • 秘鲁销售分析
    • 智利销售分析
    • 拉丁美洲其他地区销售分析
  • 中东和非洲销售分析
    • 概览、历史与预测资料销售分析
    • 中东和非洲按细分市场销售分析
    • 中东和非洲按国家销售分析
    • 沙乌地阿拉伯销售分析
    • 阿联酋销售分析
    • 以色列销售分析
    • 南非销售分析
    • 中东其他地区和非洲销售分析

第 7 章：医疗器材投诉管理公司的竞争格局

  • 医疗器材投诉管理市场竞争
  • 伙伴关係/协作/协议
  • 併购
  • 新产品发布
  • 其他发展

第 8 章：公司简介

  • 顶级公司市占率分析
  • 市场集中度
  • Tata Consulting Services (TCS)
    • 公司概况
    • 公司收入
    • 产品
    • 最新动态
  • IQVIA
    • 公司概况
    • 公司收入
    • 产品
    • 最新动态
  • Biovia
    • 公司概况
    • 公司收入
    • 产品
    • 最新动态
  • Wipro
    • 公司概况
    • 公司收入
    • 产品
    • 最新动态
  • Sparta Systems
    • 公司概况
    • 公司收入
    • 产品
    • 最新动态
  • AssurX
    • 公司概况
    • 公司收入
    • 产品
    • 最新动态
  • Freyr
    • 公司概况
    • 公司收入
    • 产品
    • 最新动态
  • SAS
    • 公司概况
    • 公司收入
    • 产品
    • 最新动态
  • Parexel International Corporation
    • 公司概况
    • 公司收入
    • 产品
    • 最新动态
  • MasterControl
    • 公司概况
    • 公司收入
    • 产品
    • 最新动态

註 - 在公司概况中，财务详细资料和最新进展视情况而定，或对私人公司而言可能不包括在内

Product Code: VMR11213046

The global demand for Medical Device Complaint Management Market is presumed to reach the market size of nearly USD 18 Billion by 2032 from USD 8.27 Billion in 2023 with a CAGR of 9.02% under the study period 2024-2032.

A medical device complaint management system is a software suite that allows companies to address customer complaints related to the performance of a medical device promptly. A complaint management system handles all alleged deficiencies related to durability, quality, safety, performance, and effectiveness of a machine. This system enables manufacturers to develop better, safe products with low labour costs and reduced production time. The complaint management solution helps the different teams like design, technical support, manufacturing, sales, and marketing to work strictly by providing advanced analytics.

MARKET DYNAMICS

The rapid increase in the manufacture of innovative medical devices to meet global demands is the main driver for the medical device complaint management market. The transition from paper-based to a digital tracking system for complaints will propel market growth. Need for a transparent and automated complaint tracking system to improve the decision-making process will boost market growth. Customer service is the heart of the risk management of any business, and a complaint management system will stimulate market growth for medical devices. The ability to integrate the system with mobile apps will be a market booster. The main concerns related to this market will be the lack of a trained workforce, poor understanding of regulations, and a lack of thorough knowledge about the lifecycle of a device.

The research report covers Porter's Five Forces Model, Market Attractiveness Analysis, and Value Chain analysis. These tools help to get a clear picture of the industry's structure and evaluate the competition attractiveness at a global level. Additionally, these tools also give an inclusive assessment of each segment in the global market of Medical Device Complaint Management. The growth and trends of Medical Device Complaint Management industry provide a holistic approach to this study.

MARKET SEGMENTATION

This section of the Medical Device Complaint Management market report provides detailed data on the segments at country and regional level, thereby assisting the strategist in identifying the target demographics for the respective product or services with the upcoming opportunities.

By Service Type

  • Complaints Log/Intake (Receive Complaints, Classify the Issue, Record Issue)
  • Product Surveillance & Regulatory Compliance (Reportable/Non-reportable, Medical Device Vigilance/Medical Device Reporting, Field Action)
  • Returned/ Non-returned Product Analysis (Complaint Investigation, Root Cause Analysis, Testing, Corrective/Preventive Action)
  • Resolve & Closure (Complaint Summary, Customer Letter Creation)

REGIONAL ANALYSIS

This section covers the regional outlook, which accentuates current and future demand for the Medical Device Complaint Management market across North America, Europe, Asia-Pacific, Latin America, and Middle East & Africa. Further, the report focuses on demand, estimation, and forecast for individual application segments across all the prominent regions.

The research report also covers the comprehensive profiles of the key players in the market and an in-depth view of the competitive landscape worldwide. The major players in the Medical Device Complaint Management market include Tata Consulting Services (TCS), IQVIA, Biovia, Wipro, Sparta Systems, AssurX, Freyr, SAS, Parexel International Corporation, MasterControl. This section consists of a holistic view of the competitive landscape that includes various strategic developments such as key mergers & acquisitions, future capacities, partnerships, financial overviews, collaborations, new product developments, new product launches, and other developments.

In case you have any custom requirements, do write to us. Our research team can offer a customized report as per your need.

TABLE OF CONTENTS

1. PREFACE

  • 1.1. Report Description
    • 1.1.1 Objective
    • 1.1.2 Target Audience
    • 1.1.3 Unique Selling Proposition (USP) & offerings
  • 1.2. Research Scope
  • 1.3. Research Methodology
    • 1.3.1 Market Research Process
    • 1.3.2 Market Research Methodology

2. EXECUTIVE SUMMARY

  • 2.1. Highlights of Market
  • 2.2. Global Market Snapshot

3. MEDICAL DEVICE COMPLAINT MANAGEMENT - INDUSTRY ANALYSIS

  • 3.1. Introduction - Market Dynamics
  • 3.2. Market Drivers
  • 3.3. Market Restraints
  • 3.4. Opportunities
  • 3.5. Industry Trends
  • 3.6. Porter's Five Force Analysis
  • 3.7. Market Attractiveness Analysis
    • 3.7.1 Market Attractiveness Analysis By Service Type
    • 3.7.2 Market Attractiveness Analysis By Region

4. VALUE CHAIN ANALYSIS

  • 4.1. Value Chain Analysis
  • 4.2. Raw Material Analysis
    • 4.2.1 List of Raw Materials
    • 4.2.2 Raw Material Manufactures List
    • 4.2.3 Price Trend of Key Raw Materials
  • 4.3. List of Potential Buyers
  • 4.4. Marketing Channel
    • 4.4.1 Direct Marketing
    • 4.4.2 Indirect Marketing
    • 4.4.3 Marketing Channel Development Trend

5. GLOBAL MEDICAL DEVICE COMPLAINT MANAGEMENT MARKET ANALYSIS BY SERVICE TYPE

  • 5.1. Overview By Service Type
  • 5.2. Historical and Forecast Data
  • 5.3. Analysis By Service Type
  • 5.4. Complaints Log/Intake (Receive Complaints, Classify the Issue, Record Issue) Historic and Forecast Sales By Regions
  • 5.5. Product Surveillance & Regulatory Compliance (Reportable/Non-reportable, Medical Device Vigilance/Medical Device Reporting, Field Action) Historic and Forecast Sales By Regions
  • 5.6. Returned/ Non-returned Product Analysis (Complaint Investigation, Root Cause Analysis, Testing, Corrective/Preventive Action) Historic and Forecast Sales By Regions
  • 5.7. Resolve & Closure (Complaint Summary, Customer Letter Creation) Historic and Forecast Sales By Regions

6. GLOBAL MEDICAL DEVICE COMPLAINT MANAGEMENT MARKET ANALYSIS BY GEOGRAPHY

  • 6.1. Regional Outlook
  • 6.2. Introduction
  • 6.3. North America Sales Analysis
    • 6.3.1 Overview, Historic and Forecast Data Sales Analysis
    • 6.3.2 North America By Segment Sales Analysis
    • 6.3.3 North America By Country Sales Analysis
    • 6.3.4 United States Sales Analysis
    • 6.3.5 Canada Sales Analysis
    • 6.3.6 Mexico Sales Analysis
  • 6.4. Europe Sales Analysis
    • 6.4.1 Overview, Historic and Forecast Data Sales Analysis
    • 6.4.2 Europe By Segment Sales Analysis
    • 6.4.3 Europe By Country Sales Analysis
    • 6.4.4 United Kingdom Sales Analysis
    • 6.4.5 France Sales Analysis
    • 6.4.6 Germany Sales Analysis
    • 6.4.7 Italy Sales Analysis
    • 6.4.8 Russia Sales Analysis
    • 6.4.9 Rest Of Europe Sales Analysis
  • 6.5. Asia Pacific Sales Analysis
    • 6.5.1 Overview, Historic and Forecast Data Sales Analysis
    • 6.5.2 Asia Pacific By Segment Sales Analysis
    • 6.5.3 Asia Pacific By Country Sales Analysis
    • 6.5.4 China Sales Analysis
    • 6.5.5 India Sales Analysis
    • 6.5.6 Japan Sales Analysis
    • 6.5.7 South Korea Sales Analysis
    • 6.5.8 Australia Sales Analysis
    • 6.5.9 South East Asia Sales Analysis
    • 6.5.10 Rest Of Asia Pacific Sales Analysis
  • 6.6. Latin America Sales Analysis
    • 6.6.1 Overview, Historic and Forecast Data Sales Analysis
    • 6.6.2 Latin America By Segment Sales Analysis
    • 6.6.3 Latin America By Country Sales Analysis
    • 6.6.4 Brazil Sales Analysis
    • 6.6.5 Argentina Sales Analysis
    • 6.6.6 Peru Sales Analysis
    • 6.6.7 Chile Sales Analysis
    • 6.6.8 Rest of Latin America Sales Analysis
  • 6.7. Middle East & Africa Sales Analysis
    • 6.7.1 Overview, Historic and Forecast Data Sales Analysis
    • 6.7.2 Middle East & Africa By Segment Sales Analysis
    • 6.7.3 Middle East & Africa By Country Sales Analysis
    • 6.7.4 Saudi Arabia Sales Analysis
    • 6.7.5 UAE Sales Analysis
    • 6.7.6 Israel Sales Analysis
    • 6.7.7 South Africa Sales Analysis
    • 6.7.8 Rest Of Middle East And Africa Sales Analysis

7. COMPETITIVE LANDSCAPE OF THE MEDICAL DEVICE COMPLAINT MANAGEMENT COMPANIES

  • 7.1. Medical Device Complaint Management Market Competition
  • 7.2. Partnership/Collaboration/Agreement
  • 7.3. Merger And Acquisitions
  • 7.4. New Product Launch
  • 7.5. Other Developments

8. COMPANY PROFILES OF MEDICAL DEVICE COMPLAINT MANAGEMENT INDUSTRY

  • 8.1. Top Companies Market Share Analysis
  • 8.2. Market Concentration Rate
  • 8.3. Tata Consulting Services (TCS)
    • 8.3.1 Company Overview
    • 8.3.2 Company Revenue
    • 8.3.3 Products
    • 8.3.4 Recent Developments
  • 8.4. IQVIA
    • 8.4.1 Company Overview
    • 8.4.2 Company Revenue
    • 8.4.3 Products
    • 8.4.4 Recent Developments
  • 8.5. Biovia
    • 8.5.1 Company Overview
    • 8.5.2 Company Revenue
    • 8.5.3 Products
    • 8.5.4 Recent Developments
  • 8.6. Wipro
    • 8.6.1 Company Overview
    • 8.6.2 Company Revenue
    • 8.6.3 Products
    • 8.6.4 Recent Developments
  • 8.7. Sparta Systems
    • 8.7.1 Company Overview
    • 8.7.2 Company Revenue
    • 8.7.3 Products
    • 8.7.4 Recent Developments
  • 8.8. AssurX
    • 8.8.1 Company Overview
    • 8.8.2 Company Revenue
    • 8.8.3 Products
    • 8.8.4 Recent Developments
  • 8.9. Freyr
    • 8.9.1 Company Overview
    • 8.9.2 Company Revenue
    • 8.9.3 Products
    • 8.9.4 Recent Developments
  • 8.10. SAS
    • 8.10.1 Company Overview
    • 8.10.2 Company Revenue
    • 8.10.3 Products
    • 8.10.4 Recent Developments
  • 8.11. Parexel International Corporation
    • 8.11.1 Company Overview
    • 8.11.2 Company Revenue
    • 8.11.3 Products
    • 8.11.4 Recent Developments
  • 8.12. MasterControl
    • 8.12.1 Company Overview
    • 8.12.2 Company Revenue
    • 8.12.3 Products
    • 8.12.4 Recent Developments

Note - In company profiling, financial details and recent developments are subject to availability or might not be covered in the case of private companies

LIST OF TABLES

  • Market Snapshot
  • Drivers: Impact Analysis
  • Restraints: Impact Analysis
  • List of Raw Material
  • List of Raw Material Manufactures
  • Analysis By Service Type (USD MN)
  • Complaints Log/Intake (Receive Complaints, Classify the Issue, Record Issue) Market Sales By Geography (USD MN)
  • Product Surveillance & Regulatory Compliance (Reportable/Non-reportable, Medical Device Vigilance/Medical Device Reporting, Field Action) Market Sales By Geography (USD MN)
  • Returned/ Non-returned Product Analysis (Complaint Investigation, Root Cause Analysis, Testing, Corrective/Preventive Action) Market Sales By Geography (USD MN)
  • Resolve & Closure (Complaint Summary, Customer Letter Creation) Market Sales By Geography (USD MN)
  • Global Medical Device Complaint Management Market Sales By Geography (USD MN)
  • North America Market Analysis (USD MN)
  • United States Market Analysis (USD MN)
  • Canada Market Analysis (USD MN)
  • Mexico Market Analysis (USD MN)
  • Europe Market Analysis (USD MN)
  • Europe Market Estimate By Country (USD MN)
  • United Kingdom Market Analysis (USD MN)
  • France Market Analysis (USD MN)
  • Germany Market Analysis (USD MN)
  • Italy Market Analysis (USD MN)
  • Russia Market Analysis (USD MN)
  • Spain Market Analysis (USD MN)
  • Rest of Europe Market Analysis (USD MN)
  • Asia Pacific Market Analysis (USD MN)
  • China Market Analysis (USD MN)
  • Japan Market Analysis (USD MN)
  • India Market Analysis (USD MN)
  • South Korea Market Analysis (USD MN)
  • Australia Market Analysis (USD MN)
  • South East Asia Market Analysis (USD MN)
  • Rest of Asia Pacific Market Analysis (USD MN)
  • Latin America Market Analysis (USD MN)
  • Brazil Market Analysis (USD MN)
  • Argentina Market Analysis (USD MN)
  • Peru Market Analysis (USD MN)
  • Chile Market Analysis (USD MN)
  • Rest of Latin America Market Analysis (USD MN)
  • Middle East & Africa Market Analysis (USD MN)
  • Saudi Arabia Market Analysis (USD MN)
  • UAE Market Analysis (USD MN)
  • Israel Market Analysis (USD MN)
  • South Africa Market Analysis (USD MN)
  • Rest of Middle East and Africa Market Analysis (USD MN)
  • Partnership/Collaboration/Agreement
  • Mergers And Acquisition

LIST OF FIGURES

  • Research Scope of Medical Device Complaint Management Report
  • Market Research Process
  • Market Research Methodology
  • Global Medical Device Complaint Management Market Size, By Region (USD MN)
  • Porters Five Forces Analysis
  • Market Attractiveness Analysis By Service Type
  • Market Attractiveness Analysis By Region
  • Value Chain Analysis
  • Global Market Analysis By Service Type (USD MN)
  • Complaints Log/Intake (Receive Complaints, Classify the Issue, Record Issue) Market Sales By Geography (USD MN)
  • Product Surveillance & Regulatory Compliance (Reportable/Non-reportable, Medical Device Vigilance/Medical Device Reporting, Field Action) Market Sales By Geography (USD MN)
  • Returned/ Non-returned Product Analysis (Complaint Investigation, Root Cause Analysis, Testing, Corrective/Preventive Action) Market Sales By Geography (USD MN)
  • Resolve & Closure (Complaint Summary, Customer Letter Creation) Market Sales By Geography (USD MN)
  • Global Market Sales (USD MN)
  • North America Market Sales (USD MN)
  • Europe Market Sales (USD MN)
  • Asia Pacific Market Sales (USD MN)
  • Latin America Market Sales (USD MN)
  • Middle East & Africa Market Sales (USD MN)
  • Recent Development in Industry
  • Top Company Market Share Analysis

Kindly note that the above listed are the basic tables and figures of the report and are not limited to the TOC.