查看购物车
  • Traditional Chinese
  • English
  • Japanese
封面
市场调查报告书
商品编码
1566794

饭店管理软体市场：按类型、饭店类型、部署模式：2024-2032 年全球机会分析与产业预测

Hotel Management Software Market By Type , By Hotel Type By Deployment Mode : Global Opportunity Analysis and Industry Forecast, 2024-2032
出版日期: | 出版商: Allied Market Research | 英文 150 Pages | 商品交期: 2-3个工作天内

价格
简介目录

饭店管理软体市场

2023年，饭店管理软体市场价值为35亿美元，预计2024年至2032年复合年增长率为5.9%，到2032年将达到59亿美元。

饭店管理软体是一款专门设计用于自动执行各种任务并促进饭店机构有效沟通的应用程式。软体包含的元素包括后勤部门、前台、预订、客房服务、POS交易、客人入住和退房、维护、申请业务等。该软体是一个促销平台，透过专门针对酒店集团和独立酒店、度假村、汽车旅馆、餐厅、住宿加早餐 (B&B)、酒店式公寓和度假出租屋功能的客製化客户关係行销和促销来增强客户体验。

旅游业的快速扩张是饭店管理软体市场的主要驱动因素。软体解决方案支援大量住宿的管理并改善住宿体验。此外，饭店日常活动对自动化的需求不断增长，也推动了饭店管理软体的采用。目前，人工智慧、预测分析和物联网（IoT）等最尖端科技的整合是软体领域的趋势。这些技术正在帮助饭店业主为客人提供客製化的体验。此外，来自预测分析的资料预计将彻底改变饭店代理商的行销策略，从而改善业务并增加收益。

然而，实施软体需要高昂的初始成本和维护成本，并且需要对饭店设施中的所有员工进行定期培训。这些因素都限制着饭店管理软体市场的拓展。普华永道2023年发布的报告显示，约40%的小型饭店因资金限製而无法数位化化。此外，网路攻击和资料外洩的威胁也大大限制了市场的发展。提供网路安全主题资讯的网站 Cyber​​security Ventures 预测，到 2025 年，网路犯罪每年造成的损失将达到 10.5 兆美元。

按部门审查

饭店管理软体市场按类型、饭店类型、实施模式和区域进行细分。依类型可分为饭店营运管理系统、综合安防系统、饭店大楼自动化系统、宾客服务管理系统、综合通讯技术解决方案等。酒店分为商务旅馆、遗产和精品酒店以及度假村和水疗中心。依实施类型分为本地和云端。从区域来看，分析涵盖北美、欧洲、亚太地区和拉丁美洲/中东/非洲。

主要发现

按类型划分，饭店营运管理系统细分市场在 2023 年占据最高市场占有率。

从饭店类型来看，2023年商务旅馆细分市场占有较高份额。

从部署模式来看，本地部署领域在 2023 年占据市场主导地位。

按地区划分，北美地区 2023 年收益最高。

可以使用此报告进行客製化（需要额外费用和时间表）

  • 工业生命週期评估（按地区）
  • 产品基准/产品规格及应用
  • 产品生命週期
  • 情境分析及成长趋势比较
  • 科技趋势分析
  • 打入市场策略
  • 按产品/细分市场分類的参与企业市场占有率分析
  • 新品开发/各大厂商产品矩阵
  • 痛点分析
  • 监管指引
  • 策略建议
  • 针对客户兴趣的其他公司简介
  • 按国家或地区进行的附加分析 – 市场规模和预测
  • 品牌占有率分析
  • 十字交叉细分市场分析—市场规模与预测
  • 扩大公司简介列表
  • 历史市场资料
  • 按世界/地区/国家分類的参与企业份额分析
  • SWOT分析

目录

第一章简介

第 2 章执行摘要

第三章 市场状况

  • 市场定义和范围
  • 主要发现
    • 关键投资机会
    • 关键成功策略
  • 波特五力分析
  • 市场动态
    • 促进因素
    • 抑制因素
    • 机会

第四章饭店管理软体市场：依类型

  • 市场概况
  • 饭店营运管理系统
  • 综合安全系统
  • 饭店大楼自动化系统
  • 宾客服务管理系统
  • 综合通讯技术解决方案

第五章饭店管理软体市场：依饭店类型

  • 市场概况
  • 商务旅馆
  • 传承精品酒店
  • 度假村和水疗中心

第六章饭店管理软体市场：依部署模式

  • 市场概况
  • 本地
  • 云

第七章饭店管理软体市场：按地区

  • 市场概况
  • 北美洲
    • 主要市场趋势和机会
    • 美国饭店管理软体市场
    • 加拿大酒店管理软体市场
  • 欧洲
    • 主要市场趋势和机会
    • 英国饭店管理软体市场
    • 德国酒店管理软体市场
    • 法国饭店管理软体市场
    • 义大利饭店管理软体市场
    • 西班牙饭店管理软体市场
    • 其他欧洲酒店管理软体市场
  • 亚太地区
    • 主要市场趋势和机会
    • 中国酒店管理软体市场
    • 日本饭店管理软体市场
    • 印度酒店管理软体市场
    • 澳洲酒店管理软体市场
    • 韩国饭店管理软体市场
    • 其他亚太酒店管理软体市场
  • 拉丁美洲/中东/非洲
    • 主要市场趋势和机会
    • 拉丁美洲酒店管理软体市场
    • 中东酒店管理软体市场
    • 非洲饭店管理软体市场

第八章 竞争格局

  • 介绍
  • 关键成功策略
  • 10家主要企业产品图谱
  • 竞争对手仪表板
  • 竞争热图
  • 主要企业定位（2023年）

第九章 公司简介

  • Oracle Corporation
  • Infor
  • Protel Hotelsoftware Gmbh
  • Sabre
  • ASSD
  • Delta Software
  • EZee FrontDesk
  • Cloudbeds
  • Guestline Ltd
  • NEC Corporation
简介目录
Product Code: A08315

Hotel Management Software Market

The hotel management software market was valued at $3.5 billion in 2023 and is projected to reach $5.9 billion by 2032, growing at a CAGR of 5.9% from 2024 to 2032.

Hotel management software is an application particularly designed to automate different tasks and facilitate effective communication in a hospitality institution. The elements included in the software are back-office, front-office, reservations, housekeeping, point of sale transactions, guest check-in & check-out, maintenance, and billing operations. The software serves as a promotion platform by enhancing customers' experiences via customer relationship marketing tailored specifically for hotel groups or independent hotels, resorts, motels, restaurants, bed & breakfasts (B&B), serviced apartments, and vacation rental homes.

Rapid expansion of the travel & tourism industry is a major driver for the hotel management software market. The software solutions support in managing large volumes of guests and elevate their experience. In addition, rise in the need for automation in day-to-day hotel activities is boosting the adoption of the hotel management software. Currently, the assimilation of cutting-edge technologies such as AI, predictive analytics, and the Internet of Things (IoT) is trending in the software landscape. These technologies are assisting the hotel owners in delivering customized experiences to their guests. Furthermore, the data from predictive analytics is expected to revolutionize the marketing strategies of hospitality institutions, leading to operational improvements and increase in revenue generation.

However, implementation of the software requires high upfront & maintenance costs and demands periodic training of all the employees working in the hospitality institution. These factors limit the expansion of the hotel management software market. PwC released a report in 2023 which stated that around 40% of small hotels were unable to shift toward digitalization due to financial constraints. In addition, the threat of cyberattacks and data breaches significantly restrains the development of the market. Cybersecurity Ventures, a website providing information on cybersecurity topics, predicts cybercrime damages to reach $10.5 trillion annually by 2025.

Segment Review

The hotel management software market is segmented into type, hotel type, deployment mode, and region. On the basis of type, the market is divided into hotel operation management system, integrated security system, hotel building automation system, guest service management system, and integrated communication technology solutions. Depending on hotel type, it is classified into business hotels, heritage & boutique hotels, and resorts & spas. As per deployment mode, it is bifurcated into on-premise and cloud. Region wise, it is analyzed across North America, Europe, Asia-Pacific, and LAMEA.

Key Findings

On the basis of type, the hotel operation management system segment held the highest market share in 2023.

Depending on hotel type, the business hotels segment accounted for a high share in the market in 2023.

As per deployment mode, the on-premise segment dominated the market in 2023.

Region wise, North America was the highest revenue generator in 2023.

Competition Analysis

The major players operating in the global hotel management software market include Oracle Corporation, Infor, Protel Hotelsoftware GmbH, Sabre, ASSD, Delta Software, eZee FrontDesk, Cloudbeds, Guestline Ltd, and NEC Corporation. These major players have adopted various key development strategies such as business expansion, new product launches, and partnerships, to strengthen their foothold in the competitive market.

Additional benefits you will get with this purchase are:

  • Quarterly Update and* (only available with a corporate license, on listed price)
  • 5 additional Company Profile of client Choice pre- or Post-purchase, as a free update.
  • Free Upcoming Version on the Purchase of Five and Enterprise User License.
  • 16 analyst hours of support* (post-purchase, if you find additional data requirements upon review of the report, you may receive support amounting to 16 analyst hours to solve questions, and post-sale queries)
  • 15% Free Customization* (in case the scope or segment of the report does not match your requirements, 15% is equivalent to 3 working days of free work, applicable once)
  • Free data Pack on the Five and Enterprise User License. (Excel version of the report)
  • Free Updated report if the report is 6-12 months old or older.
  • 24-hour priority response*
  • Free Industry updates and white papers.

Possible Customization with this report (with additional cost and timeline, please talk to the sales executive to know more)

  • Industry life cycle assessment, by region
  • Product Benchmarking / Product specification and applications
  • Product Life Cycles
  • Scenario Analysis & Growth Trend Comparison
  • Technology Trend Analysis
  • Go To Market Strategy
  • Market share analysis of players by products/segments
  • New Product Development/ Product Matrix of Key Players
  • Pain Point Analysis
  • Regulatory Guidelines
  • Strategic Recommendations
  • Additional company profiles with specific to client's interest
  • Additional country or region analysis- market size and forecast
  • Brands Share Analysis
  • Criss-cross segment analysis- market size and forecast
  • Expanded list for Company Profiles
  • Historic market data
  • Market share analysis of players at global/region/country level
  • SWOT Analysis

Key Market Segments

By Type

  • Hotel Operation Management System
  • Integrated Security System
  • Hotel Building Automation System
  • Guest Service Management System
  • Integrated Communication Technology Solutions

By Hotel Type

  • Business Hotels
  • Heritage and Boutique Hotels
  • Resorts and Spas

By Deployment Mode

  • On-Premise
  • Cloud

By Region

  • North America
    • U.S.
    • Canada
  • Europe
    • UK
    • Germany
    • France
    • Italy
    • Spain
    • Rest of Europe
  • Asia-Pacific
    • China
    • Japan
    • India
    • Australia
    • South Korea
    • Rest of Asia-Pacific
  • LAMEA
    • Latin America
    • Middle East
    • Africa

Key Market Players:

    • Oracle Corporation
    • Infor
    • Protel Hotelsoftware GmbH
    • Sabre
    • ASSD
    • delta software
    • eZee FrontDesk
    • Cloudbeds
    • Guestline Ltd
    • NEC Corporation

TABLE OF CONTENTS

CHAPTER 1: INTRODUCTION

  • 1.1. Report Description
  • 1.2. Key Market Segments
  • 1.3. Key Benefits
  • 1.4. Research Methodology
    • 1.4.1. Primary Research
    • 1.4.2. Secondary Research
    • 1.4.3. Analyst Tools and Models

CHAPTER 2: EXECUTIVE SUMMARY

  • 2.1. CXO Perspective

CHAPTER 3: MARKET LANDSCAPE

  • 3.1. Market Definition and Scope
  • 3.2. Key Findings
    • 3.2.1. Top Investment Pockets
    • 3.2.2. Top Winning Strategies
  • 3.3. Porter's Five Forces Analysis
    • 3.3.1. Bargaining Power of Suppliers
    • 3.3.2. Threat of New Entrants
    • 3.3.3. Threat of Substitutes
    • 3.3.4. Competitive Rivalry
    • 3.3.5. Bargaining Power among Buyers
  • 3.4. Market Dynamics
    • 3.4.1. Drivers
    • 3.4.2. Restraints
    • 3.4.3. Opportunities

CHAPTER 4: HOTEL MANAGEMENT SOFTWARE MARKET, BY TYPE

  • 4.1. Market Overview
    • 4.1.1 Market Size and Forecast, By Type
  • 4.2. Hotel Operation Management System
    • 4.2.1. Key Market Trends, Growth Factors and Opportunities
    • 4.2.2. Market Size and Forecast, By Region
    • 4.2.3. Market Share Analysis, By Country
  • 4.3. Integrated Security System
    • 4.3.1. Key Market Trends, Growth Factors and Opportunities
    • 4.3.2. Market Size and Forecast, By Region
    • 4.3.3. Market Share Analysis, By Country
  • 4.4. Hotel Building Automation System
    • 4.4.1. Key Market Trends, Growth Factors and Opportunities
    • 4.4.2. Market Size and Forecast, By Region
    • 4.4.3. Market Share Analysis, By Country
  • 4.5. Guest Service Management System
    • 4.5.1. Key Market Trends, Growth Factors and Opportunities
    • 4.5.2. Market Size and Forecast, By Region
    • 4.5.3. Market Share Analysis, By Country
  • 4.6. Integrated Communication Technology Solutions
    • 4.6.1. Key Market Trends, Growth Factors and Opportunities
    • 4.6.2. Market Size and Forecast, By Region
    • 4.6.3. Market Share Analysis, By Country

CHAPTER 5: HOTEL MANAGEMENT SOFTWARE MARKET, BY HOTEL TYPE

  • 5.1. Market Overview
    • 5.1.1 Market Size and Forecast, By Hotel Type
  • 5.2. Business Hotels
    • 5.2.1. Key Market Trends, Growth Factors and Opportunities
    • 5.2.2. Market Size and Forecast, By Region
    • 5.2.3. Market Share Analysis, By Country
  • 5.3. Heritage And Boutique Hotels
    • 5.3.1. Key Market Trends, Growth Factors and Opportunities
    • 5.3.2. Market Size and Forecast, By Region
    • 5.3.3. Market Share Analysis, By Country
  • 5.4. Resorts And Spas
    • 5.4.1. Key Market Trends, Growth Factors and Opportunities
    • 5.4.2. Market Size and Forecast, By Region
    • 5.4.3. Market Share Analysis, By Country

CHAPTER 6: HOTEL MANAGEMENT SOFTWARE MARKET, BY DEPLOYMENT MODE

  • 6.1. Market Overview
    • 6.1.1 Market Size and Forecast, By Deployment Mode
  • 6.2. On-Premise
    • 6.2.1. Key Market Trends, Growth Factors and Opportunities
    • 6.2.2. Market Size and Forecast, By Region
    • 6.2.3. Market Share Analysis, By Country
  • 6.3. Cloud
    • 6.3.1. Key Market Trends, Growth Factors and Opportunities
    • 6.3.2. Market Size and Forecast, By Region
    • 6.3.3. Market Share Analysis, By Country

CHAPTER 7: HOTEL MANAGEMENT SOFTWARE MARKET, BY REGION

  • 7.1. Market Overview
    • 7.1.1 Market Size and Forecast, By Region
  • 7.2. North America
    • 7.2.1. Key Market Trends and Opportunities
    • 7.2.2. Market Size and Forecast, By Type
    • 7.2.3. Market Size and Forecast, By Hotel Type
    • 7.2.4. Market Size and Forecast, By Deployment Mode
    • 7.2.5. Market Size and Forecast, By Country
    • 7.2.6. U.S. Hotel Management Software Market
      • 7.2.6.1. Market Size and Forecast, By Type
      • 7.2.6.2. Market Size and Forecast, By Hotel Type
      • 7.2.6.3. Market Size and Forecast, By Deployment Mode
    • 7.2.7. Canada Hotel Management Software Market
      • 7.2.7.1. Market Size and Forecast, By Type
      • 7.2.7.2. Market Size and Forecast, By Hotel Type
      • 7.2.7.3. Market Size and Forecast, By Deployment Mode
  • 7.3. Europe
    • 7.3.1. Key Market Trends and Opportunities
    • 7.3.2. Market Size and Forecast, By Type
    • 7.3.3. Market Size and Forecast, By Hotel Type
    • 7.3.4. Market Size and Forecast, By Deployment Mode
    • 7.3.5. Market Size and Forecast, By Country
    • 7.3.6. UK Hotel Management Software Market
      • 7.3.6.1. Market Size and Forecast, By Type
      • 7.3.6.2. Market Size and Forecast, By Hotel Type
      • 7.3.6.3. Market Size and Forecast, By Deployment Mode
    • 7.3.7. Germany Hotel Management Software Market
      • 7.3.7.1. Market Size and Forecast, By Type
      • 7.3.7.2. Market Size and Forecast, By Hotel Type
      • 7.3.7.3. Market Size and Forecast, By Deployment Mode
    • 7.3.8. France Hotel Management Software Market
      • 7.3.8.1. Market Size and Forecast, By Type
      • 7.3.8.2. Market Size and Forecast, By Hotel Type
      • 7.3.8.3. Market Size and Forecast, By Deployment Mode
    • 7.3.9. Italy Hotel Management Software Market
      • 7.3.9.1. Market Size and Forecast, By Type
      • 7.3.9.2. Market Size and Forecast, By Hotel Type
      • 7.3.9.3. Market Size and Forecast, By Deployment Mode
    • 7.3.10. Spain Hotel Management Software Market
      • 7.3.10.1. Market Size and Forecast, By Type
      • 7.3.10.2. Market Size and Forecast, By Hotel Type
      • 7.3.10.3. Market Size and Forecast, By Deployment Mode
    • 7.3.11. Rest of Europe Hotel Management Software Market
      • 7.3.11.1. Market Size and Forecast, By Type
      • 7.3.11.2. Market Size and Forecast, By Hotel Type
      • 7.3.11.3. Market Size and Forecast, By Deployment Mode
  • 7.4. Asia-Pacific
    • 7.4.1. Key Market Trends and Opportunities
    • 7.4.2. Market Size and Forecast, By Type
    • 7.4.3. Market Size and Forecast, By Hotel Type
    • 7.4.4. Market Size and Forecast, By Deployment Mode
    • 7.4.5. Market Size and Forecast, By Country
    • 7.4.6. China Hotel Management Software Market
      • 7.4.6.1. Market Size and Forecast, By Type
      • 7.4.6.2. Market Size and Forecast, By Hotel Type
      • 7.4.6.3. Market Size and Forecast, By Deployment Mode
    • 7.4.7. Japan Hotel Management Software Market
      • 7.4.7.1. Market Size and Forecast, By Type
      • 7.4.7.2. Market Size and Forecast, By Hotel Type
      • 7.4.7.3. Market Size and Forecast, By Deployment Mode
    • 7.4.8. India Hotel Management Software Market
      • 7.4.8.1. Market Size and Forecast, By Type
      • 7.4.8.2. Market Size and Forecast, By Hotel Type
      • 7.4.8.3. Market Size and Forecast, By Deployment Mode
    • 7.4.9. Australia Hotel Management Software Market
      • 7.4.9.1. Market Size and Forecast, By Type
      • 7.4.9.2. Market Size and Forecast, By Hotel Type
      • 7.4.9.3. Market Size and Forecast, By Deployment Mode
    • 7.4.10. South Korea Hotel Management Software Market
      • 7.4.10.1. Market Size and Forecast, By Type
      • 7.4.10.2. Market Size and Forecast, By Hotel Type
      • 7.4.10.3. Market Size and Forecast, By Deployment Mode
    • 7.4.11. Rest of Asia-Pacific Hotel Management Software Market
      • 7.4.11.1. Market Size and Forecast, By Type
      • 7.4.11.2. Market Size and Forecast, By Hotel Type
      • 7.4.11.3. Market Size and Forecast, By Deployment Mode
  • 7.5. LAMEA
    • 7.5.1. Key Market Trends and Opportunities
    • 7.5.2. Market Size and Forecast, By Type
    • 7.5.3. Market Size and Forecast, By Hotel Type
    • 7.5.4. Market Size and Forecast, By Deployment Mode
    • 7.5.5. Market Size and Forecast, By Country
    • 7.5.6. Latin America Hotel Management Software Market
      • 7.5.6.1. Market Size and Forecast, By Type
      • 7.5.6.2. Market Size and Forecast, By Hotel Type
      • 7.5.6.3. Market Size and Forecast, By Deployment Mode
    • 7.5.7. Middle East Hotel Management Software Market
      • 7.5.7.1. Market Size and Forecast, By Type
      • 7.5.7.2. Market Size and Forecast, By Hotel Type
      • 7.5.7.3. Market Size and Forecast, By Deployment Mode
    • 7.5.8. Africa Hotel Management Software Market
      • 7.5.8.1. Market Size and Forecast, By Type
      • 7.5.8.2. Market Size and Forecast, By Hotel Type
      • 7.5.8.3. Market Size and Forecast, By Deployment Mode

CHAPTER 8: COMPETITIVE LANDSCAPE

  • 8.1. Introduction
  • 8.2. Top Winning Strategies
  • 8.3. Product Mapping of Top 10 Player
  • 8.4. Competitive Dashboard
  • 8.5. Competitive Heatmap
  • 8.6. Top Player Positioning, 2023

CHAPTER 9: COMPANY PROFILES

  • 9.1. Oracle Corporation
    • 9.1.1. Company Overview
    • 9.1.2. Key Executives
    • 9.1.3. Company Snapshot
    • 9.1.4. Operating Business Segments
    • 9.1.5. Product Portfolio
    • 9.1.6. Business Performance
    • 9.1.7. Key Strategic Moves and Developments
  • 9.2. Infor
    • 9.2.1. Company Overview
    • 9.2.2. Key Executives
    • 9.2.3. Company Snapshot
    • 9.2.4. Operating Business Segments
    • 9.2.5. Product Portfolio
    • 9.2.6. Business Performance
    • 9.2.7. Key Strategic Moves and Developments
  • 9.3. Protel Hotelsoftware Gmbh
    • 9.3.1. Company Overview
    • 9.3.2. Key Executives
    • 9.3.3. Company Snapshot
    • 9.3.4. Operating Business Segments
    • 9.3.5. Product Portfolio
    • 9.3.6. Business Performance
    • 9.3.7. Key Strategic Moves and Developments
  • 9.4. Sabre
    • 9.4.1. Company Overview
    • 9.4.2. Key Executives
    • 9.4.3. Company Snapshot
    • 9.4.4. Operating Business Segments
    • 9.4.5. Product Portfolio
    • 9.4.6. Business Performance
    • 9.4.7. Key Strategic Moves and Developments
  • 9.5. ASSD
    • 9.5.1. Company Overview
    • 9.5.2. Key Executives
    • 9.5.3. Company Snapshot
    • 9.5.4. Operating Business Segments
    • 9.5.5. Product Portfolio
    • 9.5.6. Business Performance
    • 9.5.7. Key Strategic Moves and Developments
  • 9.6. Delta Software
    • 9.6.1. Company Overview
    • 9.6.2. Key Executives
    • 9.6.3. Company Snapshot
    • 9.6.4. Operating Business Segments
    • 9.6.5. Product Portfolio
    • 9.6.6. Business Performance
    • 9.6.7. Key Strategic Moves and Developments
  • 9.7. EZee FrontDesk
    • 9.7.1. Company Overview
    • 9.7.2. Key Executives
    • 9.7.3. Company Snapshot
    • 9.7.4. Operating Business Segments
    • 9.7.5. Product Portfolio
    • 9.7.6. Business Performance
    • 9.7.7. Key Strategic Moves and Developments
  • 9.8. Cloudbeds
    • 9.8.1. Company Overview
    • 9.8.2. Key Executives
    • 9.8.3. Company Snapshot
    • 9.8.4. Operating Business Segments
    • 9.8.5. Product Portfolio
    • 9.8.6. Business Performance
    • 9.8.7. Key Strategic Moves and Developments
  • 9.9. Guestline Ltd
    • 9.9.1. Company Overview
    • 9.9.2. Key Executives
    • 9.9.3. Company Snapshot
    • 9.9.4. Operating Business Segments
    • 9.9.5. Product Portfolio
    • 9.9.6. Business Performance
    • 9.9.7. Key Strategic Moves and Developments
  • 9.10. NEC Corporation
    • 9.10.1. Company Overview
    • 9.10.2. Key Executives
    • 9.10.3. Company Snapshot
    • 9.10.4. Operating Business Segments
    • 9.10.5. Product Portfolio
    • 9.10.6. Business Performance
    • 9.10.7. Key Strategic Moves and Developments