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市场调查报告书
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1807284

全球专业服务自动化市场规模研究与预测（按部署类型、组织规模、最终用户产业和区域预测，2025 年至 2035 年）

Global Professional Service Automation Market Size Study & Forecast, by Deployment Type, by Organization Size, by End-User Industry and Regional Forecasts 2025-2035
出版日期: | 出版商: Bizwit Research & Consulting LLP | 英文 285 Pages | 商品交期: 2-3个工作天内

价格
简介目录

2024年全球专业服务自动化 (PSA) 市场规模约为43亿美元，预计在2025-2035年预测期内将维持7.79%以上的健康成长率。专业服务自动化是指一套全面的软体应用程序，旨在帮助服务型企业简化专案管理、资源分配、时间追踪、计费和整体业务绩效。 PSA解决方案透过将核心服务交付功能整合到统一平台，帮助企业优化生产力、提高利润率并提升客户满意度。各行各业对数位转型的依赖日益加深，加上对数据驱动决策和服务工作流程自动化的需求日益增长，加速了全球PSA的采用。此外，专业服务公司内部对效率和成本优化的追求也进一步推动了市场成长。

云端技术的日益普及、专业工作流程自动化需求的不断增长以及基于服务的商业模式的不断扩展，共同推动市场的发展。随着企业应对日益复杂的专案和客户期望，PSA 解决方案成为确保透明度和即时绩效洞察的必需品。根据行业报告，预计到 2030 年，全球超过 80% 的专业服务公司将部署某种形式的 PSA 解决方案，凸显了精简营运的紧迫性。此外，对数位优先客户互动和整合分析的需求正在为 PSA 提供者创造丰厚的成长机会。然而，高昂的前期实施成本以及传统企业内部对变革的抵制可能会阻碍某些地区的成长。

报告中包含的详细细分和子细分如下：

目录

第 1 章：全球专业服务自动化 (PSA) 市场报告范围与方法

  • 研究目标
  • 研究方法
    • 预测模型
    • 案头研究
    • 自上而下和自下而上的方法
  • 研究属性
  • 研究范围
    • 市场定义
    • 市场区隔
  • 研究假设
    • 包容与排斥
    • 限制
    • 研究考虑的年份

第二章：执行摘要

  • CEO/CXO 立场
  • 战略洞察
  • ESG分析
  • 主要发现

第三章：全球专业服务自动化 (PSA) 市场力量分析

  • 影响全球专业服务自动化 (PSA) 市场的市场力量（2024-2035 年）
  • 驱动程式
    • 越来越依赖数位转型
    • 对数据驱动决策和服务工作流程自动化的需求日益增长
  • 限制
    • 传统企业内部变革的阻力
  • 机会
    • 加速 PSA 的采用

第四章：全球专业服务自动化 (PSA) 产业分析

  • 波特五力模型
    • 买方议价能力
    • 供应商的议价能力
    • 新进入者的威胁
    • 替代品的威胁
    • 竞争对手
  • 波特五力预测模型（2024-2035）
  • PESTEL分析
    • 政治的
    • 经济
    • 社会的
    • 科技
    • 环境的
    • 合法的
  • 最佳投资机会
  • 最佳制胜策略（2025年）
  • 市占率分析（2024-2025）
  • 2025年全球定价分析与趋势
  • 分析师建议与结论

第五章：全球专业服务自动化 (PSA) 市场规模与预测：按部署类型 - 2025 年至 2035 年

  • 市场概览
  • 全球生长激素缺乏症市场表现-潜力分析（2025年）
  • 现场
  • 基于云端

第六章：全球专业服务自动化 (PSA) 市场规模与预测：依组织规模 - 2025 年至 2035 年

  • 市场概览
  • 全球生长激素缺乏症市场表现-潜力分析（2025年）
  • 中小企业
  • 大型企业

第七章：全球专业服务自动化 (PSA) 市场规模与预测：按最终用户产业 - 2025 年至 2035 年

  • 市场概览
  • 全球生长激素缺乏症市场表现-潜力分析（2025年）
  • 资讯科技和电信
  • 咨询服务
  • 建筑、工程和施工 (AEC)
  • 法律服务

第八章：全球专业服务自动化 (PSA) 市场规模与预测：按地区 - 2025 年至 2035 年

  • 成长区域市场简介
  • 领先国家和新兴国家
  • 北美洲
    • 我们
    • 加拿大
  • 欧洲
    • 英国
    • 德国
    • 法国
    • 西班牙
    • 义大利
    • 欧洲其他地区
  • 亚太地区
    • 中国
    • 印度
    • 日本
    • 澳洲
    • 韩国
    • 亚太地区其他地区
  • 拉丁美洲
    • 巴西
    • 墨西哥
  • 中东和非洲
    • 阿联酋
    • 沙乌地阿拉伯（KSA）
    • 南非

第九章：竞争情报

  • 顶级市场策略
  • SAP SE
    • 公司概况
    • 主要高阶主管
    • 公司概况
    • 财务表现（取决于数据可用性）
    • 产品/服务端口
    • 近期发展
    • 市场策略
    • SWOT分析
  • Oracle Corporation
  • Salesforce Inc.
  • Microsoft Corporation
  • FinancialForce
  • NetSuite (a subsidiary of Oracle)
  • ConnectWise, LLC
  • Projector PSA Inc.
  • Kaseya Limited
  • Kimble Applications
  • Rocket Software, Inc.
  • Planview, Inc.
  • Deltek, Inc.
  • Workday, Inc.
  • Upland Software, Inc.
简介目录

The Global Professional Service Automation (PSA) Market is valued approximately at USD 4.3 billion in 2024 and is anticipated to grow with a healthy growth rate of more than 7.79% over the forecast period 2025-2035. Professional Service Automation refers to a comprehensive suite of software applications designed to assist service-oriented businesses in streamlining project management, resource allocation, time tracking, billing, and overall business performance. PSA solutions help organizations optimize productivity, improve profit margins, and enhance client satisfaction by integrating core service delivery functions into a unified platform. The increasing reliance on digital transformation across industries, combined with the growing need for data-driven decision-making and automation of service workflows, has accelerated PSA adoption globally. Additionally, the push towards efficiency and cost optimization within professional services firms has further fueled market growth.

The market is being propelled by the rising adoption of cloud technologies, heightened demand for automation in professional workflows, and the expansion of service-based business models. As firms grapple with increasingly complex projects and client expectations, PSA solutions emerge as a necessity for ensuring transparency and real-time performance insights. According to industry reports, more than 80% of professional service firms globally are projected to deploy some form of PSA solution by 2030, underlining the urgency for streamlined operations. Moreover, the demand for digital-first client engagement and integrated analytics is creating lucrative growth opportunities for PSA providers. However, the high upfront costs of implementation and resistance to change within traditional enterprises could hamper growth in certain regions.

The detailed segments and sub-segments included in the report are:

By Deployment Type:

  • On-Premises
  • Cloud-Based

By Organization Size:

  • Small and Medium-sized Enterprises (SMEs)
  • Large Enterprises

By End-User Industry:

  • IT and Telecommunication
  • Consulting Services
  • Architecture, Engineering, and Construction (AEC)
  • Legal Services

By Region:

  • North America
  • U.S.
  • Canada
  • Europe
  • UK
  • Germany
  • France
  • Spain
  • Italy
  • ROE
  • Asia Pacific
  • China
  • India
  • Japan
  • Australia
  • South Korea
  • RoAPAC
  • Latin America
  • Brazil
  • Mexico
  • Middle East & Africa
  • UAE
  • Saudi Arabia
  • South Africa
  • Rest of Middle East & Africa
  • Cloud-Based Deployment is Expected to Dominate the Market
  • Cloud-based PSA deployment continues to outpace on-premises solutions, commanding the largest market share in 2024 and projected to maintain its lead throughout the forecast period. The dominance of cloud stems from its scalability, cost-effectiveness, and ease of integration with other enterprise applications. As organizations prioritize remote collaboration and real-time project visibility, cloud-based PSA solutions offer a seamless and flexible approach, making them especially attractive to SMEs that lack the resources to manage complex on-prem infrastructures. Additionally, enhanced security frameworks and the emergence of hybrid models have mitigated earlier adoption barriers, further accelerating cloud momentum across industries.
  • Large Enterprises Lead in Revenue Contribution
  • When segmented by organization size, large enterprises account for the highest revenue contribution in the PSA market. Their dominance is primarily attributed to their capacity to undertake large-scale projects, substantial IT budgets, and the pressing need for efficient resource management across multi-location operations. Large enterprises are leveraging PSA to enhance project profitability, reduce billing leakages, and provide end-to-end service delivery. While SMEs are increasingly adopting PSA solutions owing to affordability of cloud offerings, large enterprises continue to represent the lion's share of the market. That said, SMEs are forecasted to be the fastest-growing segment, as these businesses seek agile and cost-efficient PSA solutions to scale operations and compete with larger players.
  • The key regions considered for the Global Professional Service Automation (PSA) Market study include Asia Pacific, North America, Europe, Latin America, and the Middle East & Africa. North America dominated the market in 2024 with the largest market share owing to a highly digitalized economy, widespread adoption of SaaS solutions, and the presence of global PSA leaders. The region's IT and consulting industries, coupled with demand for advanced analytics-driven platforms, provide fertile ground for PSA expansion. Meanwhile, Asia Pacific is projected to witness the fastest growth during the forecast period, fueled by rapid digitalization, a growing base of SMEs, and increasing investments in IT infrastructure in countries like China and India. Europe also remains a lucrative region, with consulting and legal services firms driving PSA adoption in response to stringent compliance requirements and the need for efficient client engagement.

Major market players included in this report are:

  • SAP SE
  • Oracle Corporation
  • Salesforce Inc.
  • Microsoft Corporation
  • FinancialForce
  • NetSuite (a subsidiary of Oracle)
  • ConnectWise, LLC
  • Projector PSA Inc.
  • Kaseya Limited
  • Kimble Applications
  • Rocket Software, Inc.
  • Planview, Inc.
  • Deltek, Inc.
  • Workday, Inc.
  • Upland Software, Inc.

Global Professional Service Automation (PSA) Market Report Scope:

  • Historical Data - 2023, 2024
  • Base Year for Estimation - 2024
  • Forecast period - 2025-2035
  • Report Coverage - Revenue forecast, Company Ranking, Competitive Landscape, Growth factors, and Trends
  • Regional Scope - North America; Europe; Asia Pacific; Latin America; Middle East & Africa
  • Customization Scope - Free report customization (equivalent to up to 8 analysts' working hours) with purchase. Addition or alteration to country, regional & segment scope*

The objective of the study is to define market sizes of different segments & countries in recent years and to forecast the values for the coming years. The report is designed to incorporate both qualitative and quantitative aspects of the industry within the countries involved in the study. The report also provides detailed information about crucial aspects, such as driving factors and challenges, which will define the future growth of the market. Additionally, it incorporates potential opportunities in micro-markets for stakeholders to invest, along with a detailed analysis of the competitive landscape and product offerings of key players. The detailed segments and sub-segments of the market are explained below:

Key Takeaways:

  • Market Estimates & Forecast for 10 years from 2025 to 2035.
  • Annualized revenues and regional-level analysis for each market segment.
  • Detailed analysis of the geographical landscape with country-level analysis of major regions.
  • Competitive landscape with information on major players in the market.
  • Analysis of key business strategies and recommendations on future market approach.
  • Analysis of the competitive structure of the market.
  • Demand side and supply side analysis of the market.

Table of Contents

Chapter 1. Global Professional Service Automation Market Report Scope & Methodology

  • 1.1. Research Objective
  • 1.2. Research Methodology
    • 1.2.1. Forecast Model
    • 1.2.2. Desk Research
    • 1.2.3. Top Down and Bottom-Up Approach
  • 1.3. Research Attributes
  • 1.4. Scope of the Study
    • 1.4.1. Market Definition
    • 1.4.2. Market Segmentation
  • 1.5. Research Assumption
    • 1.5.1. Inclusion & Exclusion
    • 1.5.2. Limitations
    • 1.5.3. Years Considered for the Study

Chapter 2. Executive Summary

  • 2.1. CEO/CXO Standpoint
  • 2.2. Strategic Insights
  • 2.3. ESG Analysis
  • 2.4. key Findings

Chapter 3. Global Professional Service Automation Market Forces Analysis

  • 3.1. Market Forces Shaping The Global Professional Service Automation Market (2024-2035)
  • 3.2. Drivers
    • 3.2.1. Increasing reliance on digital transformation
    • 3.2.2. Growing need for data-driven decision-making and automation of service workflows
  • 3.3. Restraints
    • 3.3.1. Resistance to change within traditional enterprises
  • 3.4. Opportunities
    • 3.4.1. Accelerated PSA adoption

Chapter 4. Global Professional Service Automation (PSA) Industry Analysis

  • 4.1. Porter's 5 Forces Model
    • 4.1.1. Bargaining Power of Buyer
    • 4.1.2. Bargaining Power of Supplier
    • 4.1.3. Threat of New Entrants
    • 4.1.4. Threat of Substitutes
    • 4.1.5. Competitive Rivalry
  • 4.2. Porter's 5 Force Forecast Model (2024-2035)
  • 4.3. PESTEL Analysis
    • 4.3.1. Political
    • 4.3.2. Economical
    • 4.3.3. Social
    • 4.3.4. Technological
    • 4.3.5. Environmental
    • 4.3.6. Legal
  • 4.4. Top Investment Opportunities
  • 4.5. Top Winning Strategies (2025)
  • 4.6. Market Share Analysis (2024-2025)
  • 4.7. Global Pricing Analysis And Trends 2025
  • 4.8. Analyst Recommendation & Conclusion

Chapter 5. Global Professional Service Automation Market Size & Forecasts by Deployment Type 2025-2035

  • 5.1. Market Overview
  • 5.2. Global Professional Service Automation Market Performance - Potential Analysis (2025)
  • 5.3. On premises
    • 5.3.1. Top Countries Breakdown Estimates & Forecasts, 2024-2035
    • 5.3.2. Market size analysis, by region, 2025-2035
  • 5.4. Cloud Based
    • 5.4.1. Top Countries Breakdown Estimates & Forecasts, 2024-2035
    • 5.4.2. Market size analysis, by region, 2025-2035

Chapter 6. Global Professional Service Automation Market Size & Forecasts by Organization Size 2025-2035

  • 6.1. Market Overview
  • 6.2. Global Professional Service Automation Market Performance - Potential Analysis (2025)
  • 6.3. Small and Medium-sized Enterprises (SMEs)
    • 6.3.1. Top Countries Breakdown Estimates & Forecasts, 2024-2035
    • 6.3.2. Market size analysis, by region, 2025-2035
  • 6.4. Large Enterprises
    • 6.4.1. Top Countries Breakdown Estimates & Forecasts, 2024-2035
    • 6.4.2. Market size analysis, by region, 2025-2035

Chapter 7. Global Professional Service Automation Market Size & Forecasts by End User Industry 2025-2035

  • 7.1. Market Overview
  • 7.2. Global Professional Service Automation Market Performance - Potential Analysis (2025)
  • 7.3. IT and Telecommunication
    • 7.3.1. Top Countries Breakdown Estimates & Forecasts, 2024-2035
    • 7.3.2. Market size analysis, by region, 2025-2035
  • 7.4. Consulting Services
    • 7.4.1. Top Countries Breakdown Estimates & Forecasts, 2024-2035
    • 7.4.2. Market size analysis, by region, 2025-2035
  • 7.5. Architecture, Engineering, and Construction (AEC)
    • 7.5.1. Top Countries Breakdown Estimates & Forecasts, 2024-2035
    • 7.5.2. Market size analysis, by region, 2025-2035
  • 7.6. Legal Services
    • 7.6.1. Top Countries Breakdown Estimates & Forecasts, 2024-2035
    • 7.6.2. Market size analysis, by region, 2025-2035

Chapter 8. Global Professional Service Automation Market Size & Forecasts by Region 2025-2035

  • 8.1. Growth Professional Service Automation (PSA) Market, Regional Market Snapshot
  • 8.2. Top Leading & Emerging Countries
  • 8.3. North America Professional Service Automation (PSA) Market
    • 8.3.1. U.S. Professional Service Automation (PSA) Market
      • 8.3.1.1. Deployment Type breakdown size & forecasts, 2025-2035
      • 8.3.1.2. Organization Size breakdown size & forecasts, 2025-2035
      • 8.3.1.3. End Use Industry breakdown size & forecasts, 2025-2035
    • 8.3.2. Canada Professional Service Automation (PSA) Market
      • 8.3.2.1. Deployment Type breakdown size & forecasts, 2025-2035
      • 8.3.2.2. Organization Size breakdown size & forecasts, 2025-2035
      • 8.3.2.3. End Use Industry breakdown size & forecasts, 2025-2035
  • 8.4. Europe Professional Service Automation (PSA) Market
    • 8.4.1. UK Professional Service Automation (PSA) Market
      • 8.4.1.1. Deployment Type breakdown size & forecasts, 2025-2035
      • 8.4.1.2. Organization Size breakdown size & forecasts, 2025-2035
      • 8.4.1.3. End Use Industry breakdown size & forecasts, 2025-2035
    • 8.4.2. Germany Professional Service Automation (PSA) Market
      • 8.4.2.1. Deployment Type breakdown size & forecasts, 2025-2035
      • 8.4.2.2. Organization Size breakdown size & forecasts, 2025-2035
      • 8.4.2.3. End Use Industry breakdown size & forecasts, 2025-2035
    • 8.4.3. France Professional Service Automation (PSA) Market
      • 8.4.3.1. Deployment Type breakdown size & forecasts, 2025-2035
      • 8.4.3.2. Organization Size breakdown size & forecasts, 2025-2035
      • 8.4.3.3. End Use Industry breakdown size & forecasts, 2025-2035
    • 8.4.4. Spain Professional Service Automation (PSA) Market
      • 8.4.4.1. Deployment Type breakdown size & forecasts, 2025-2035
      • 8.4.4.2. Organization Size breakdown size & forecasts, 2025-2035
      • 8.4.4.3. End Use Industry breakdown size & forecasts, 2025-2035
    • 8.4.5. Italy Professional Service Automation (PSA) Market
      • 8.4.5.1. Deployment Type breakdown size & forecasts, 2025-2035
      • 8.4.5.2. Organization Size breakdown size & forecasts, 2025-2035
      • 8.4.5.3. End Use Industry breakdown size & forecasts, 2025-2035
    • 8.4.6. Rest of Europe Professional Service Automation (PSA) Market
      • 8.4.6.1. Deployment Type breakdown size & forecasts, 2025-2035
      • 8.4.6.2. Organization Size breakdown size & forecasts, 2025-2035
      • 8.4.6.3. End Use Industry breakdown size & forecasts, 2025-2035
  • 8.5. Asia Pacific Professional Service Automation (PSA) Market
    • 8.5.1. China Professional Service Automation (PSA) Market
      • 8.5.1.1. Deployment Type breakdown size & forecasts, 2025-2035
      • 8.5.1.2. Organization Size breakdown size & forecasts, 2025-2035
      • 8.5.1.3. End Use Industry breakdown size & forecasts, 2025-2035
    • 8.5.2. India Professional Service Automation (PSA) Market
      • 8.5.2.1. Deployment Type breakdown size & forecasts, 2025-2035
      • 8.5.2.2. Organization Size breakdown size & forecasts, 2025-2035
      • 8.5.2.3. End Use Industry breakdown size & forecasts, 2025-2035
    • 8.5.3. Japan Professional Service Automation (PSA) Market
      • 8.5.3.1. Deployment Type breakdown size & forecasts, 2025-2035
      • 8.5.3.2. Organization Size breakdown size & forecasts, 2025-2035
      • 8.5.3.3. End Use Industry breakdown size & forecasts, 2025-2035
    • 8.5.4. Australia Professional Service Automation (PSA) Market
      • 8.5.4.1. Deployment Type breakdown size & forecasts, 2025-2035
      • 8.5.4.2. Organization Size breakdown size & forecasts, 2025-2035
      • 8.5.4.3. End Use Industry breakdown size & forecasts, 2025-2035
    • 8.5.5. South Korea Professional Service Automation (PSA) Market
      • 8.5.5.1. Deployment Type breakdown size & forecasts, 2025-2035
      • 8.5.5.2. Organization Size breakdown size & forecasts, 2025-2035
      • 8.5.5.3. End Use Industry breakdown size & forecasts, 2025-2035
    • 8.5.6. Rest of APAC Professional Service Automation (PSA) Market
      • 8.5.6.1. Deployment Type breakdown size & forecasts, 2025-2035
      • 8.5.6.2. Organization Size breakdown size & forecasts, 2025-2035
      • 8.5.6.3. End Use Industry breakdown size & forecasts, 2025-2035
  • 8.6. Latin America Professional Service Automation (PSA) Market
    • 8.6.1. Brazil Professional Service Automation (PSA) Market
      • 8.6.1.1. Deployment Type breakdown size & forecasts, 2025-2035
      • 8.6.1.2. Organization Size breakdown size & forecasts, 2025-2035
      • 8.6.1.3. End Use Industry breakdown size & forecasts, 2025-2035
    • 8.6.2. Mexico Professional Service Automation (PSA) Market
      • 8.6.2.1. Deployment Type breakdown size & forecasts, 2025-2035
      • 8.6.2.2. Organization Size breakdown size & forecasts, 2025-2035
      • 8.6.2.3. End Use Industry breakdown size & forecasts, 2025-2035
  • 8.7. Middle East and Africa Professional Service Automation (PSA) Market
    • 8.7.1. UAE Professional Service Automation (PSA) Market
      • 8.7.1.1. Deployment Type breakdown size & forecasts, 2025-2035
      • 8.7.1.2. Organization Size breakdown size & forecasts, 2025-2035
      • 8.7.1.3. End Use Industry breakdown size & forecasts, 2025-2035
    • 8.7.2. Saudi Arabia (KSA) Professional Service Automation (PSA) Market
      • 8.7.2.1. Deployment Type breakdown size & forecasts, 2025-2035
      • 8.7.2.2. Organization Size breakdown size & forecasts, 2025-2035
      • 8.7.2.3. End Use Industry breakdown size & forecasts, 2025-2035
    • 8.7.3. South Africa Professional Service Automation (PSA) Market
      • 8.7.3.1. Deployment Type breakdown size & forecasts, 2025-2035
      • 8.7.3.2. Organization Size breakdown size & forecasts, 2025-2035
      • 8.7.3.3. End Use Industry breakdown size & forecasts, 2025-2035

Chapter 9. Competitive Intelligence

  • 9.1. Top Market Strategies
  • 9.2. SAP SE
    • 9.2.1. Company Overview
    • 9.2.2. Key Executives
    • 9.2.3. Company Snapshot
    • 9.2.4. Financial Performance (Subject to Data Availability)
    • 9.2.5. Product/Services Port
    • 9.2.6. Recent Development
    • 9.2.7. Market Strategies
    • 9.2.8. SWOT Analysis
  • 9.3. Oracle Corporation
  • 9.4. Salesforce Inc.
  • 9.5. Microsoft Corporation
  • 9.6. FinancialForce
  • 9.7. NetSuite (a subsidiary of Oracle)
  • 9.8. ConnectWise, LLC
  • 9.9. Projector PSA Inc.
  • 9.10. Kaseya Limited
  • 9.11. Kimble Applications
  • 9.12. Rocket Software, Inc.
  • 9.13. Planview, Inc.
  • 9.14. Deltek, Inc.
  • 9.15. Workday, Inc.
  • 9.16. Upland Software, Inc.