全球人工智慧的通讯服务经营者的成长的机会

因为核心通讯服务的收益减少，通讯服务经营者为了变革通讯服务，产生大量商务价值，扩大业务的幅度，活用AI。

本报告提供全球人工智慧的通讯服务经营者的相关调查，市场概要，以及策略性要务，成长的机会，值得注意的企业概要等资讯。

目录

策略性要务

• 成长为何日益变得困难
• 策略性要务
• 对电讯产业的AI的前三名策略性要务的影响
• 成长的机会加速成长开发管道引擎

成长环境

• 产业的相关课题与新机会
• 通讯事业的AI的影响
• 推动成长要素
• 成长的阻碍因素

成长的机会分析

• 通讯事业功能的AI的成长的机会
• 为了强化业务的AI:产业范例
• 网路运用
• 销售，行销，客户体验
• 新产品、服务开发:AIoT解决方案
• 新产品/服务的开发:资料的收益化
• 新商品、新服务开发:数位广告

值得注意的企业

• Avanseus
• Globe Telecom
• Orange Business
• Subex
• Telefonica Tech
• Vodafone Idea

今后的方向性

成长的机会领域

• 成长的机会1:产业垂直解决方案
• 成长的机会2:AI咨询及实行服务
• 成长的机会3:会话型聊天机器人解决方案
• 附加文件清单
• 免责声明

AI Enables Enhanced Business Operations, Data Monetization, and Service Customization to Support Growth

In this report, Frost & Sullivan examines the role of AI in the telecommunications services industry. Due to declining revenue from core telecom services, telecommunications service providers (telcos) are broadening their operations and leveraging AI to transform telecom services and create significant business value.

We identify telcos using AI to enhance network operations, customer experience, and sales and marketing services and increase their product and service portfolio. With the rising deployment of the 5G network and edge infrastructure capabilities, telcos are pivotal in offering industry vertical solutions as part of their Artificial Intelligence of Things (AIoT) enterprise solutions.

The report also highlights the role of telcos in monetizing consumer data for enterprise customers and offering advertising and marketing services that utilize consumer and network data. It identifies growth drivers that will facilitate AI adoption in the telecommunications industry. Notably, the study mentions several growth opportunities, such as AI advisory services, industry/vertical-specific use cases, and conversational AI solutions that market participants can explore.

Table of Contents

Strategic Imperatives

• Why is it Increasingly Difficult to Grow?
• The Strategic Imperative 8™
• The Impact of the Top 3 Strategic Imperatives on AI in the Telecommunications Industry
• Growth Opportunities Fuel the Growth Pipeline Engine™

Growth Environment

• Industry Challenges and New Opportunities
• Impact of AI in Telecommunications Business
• Growth Drivers
• Growth Restraints

Growth Opportunity Analysis

• Growth Opportunities for AI in Telecom Business Functions
• AI for Enhancing Operations: Industry Examples
• Network Operations
• Sales, Marketing, and Customer Experience
• New Product/Services Development: AIoT Solutions
• New Product/Services Development: Data Monetization
• New Product/Services Development: Digital Advertising

Companies to Watch

• Avanseus
• Globe Telecom
• Orange Business
• Subex
• Telefonica Tech
• Vodafone Idea

Way Forward

• Way Forward

Growth Opportunity Universe

• Growth Opportunity 1: Industry Vertical Solutions
• Growth Opportunity 2: AI Advisory and Implementation Services
• Growth Opportunity 3: Conversational Chatbot Solutions
• List of Exhibits
• Legal Disclaimer