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市场调查报告书

商品编码

1348566

优先投资职场和视讯会议

Investment Priorities for the Workplace and Video Conferencing

出版日期: 2023年08月25日 | 出版商:

Frost & Sullivan | 英文 64 Pages | 商品交期: 最快1-2个工作天内

价格

简介目录

IT 买家透露 2023 年及以后的混合工作场所计划

2023 年的趋势表明，工作场所转型是重大且稳定的。大多数企业领导者正在重新思考和重塑他们的商业文化、实体工作场所和技术投资。这将导致实体办公室和技术在工作场所的角色发生永久性转变。

重新构想混合工作的下一个阶段是复杂的。当世界各地的公司都在努力应对重返办公室、创建现代化工作场所以及满足新员工期望的挑战时，有一件事是明确的：

Frost & Sullivan 的调查团队分析了混合工作实践和技术，以应对工作场所的未来。这份工作场所趋势分析报告根据 IT 决策者的主要发现总结了新的混合工作模式、其对办公空间和会议室的影响以及整体业务影响。

该报告是 Frost & Sullivan 2023 年 IT 决策者调查报告的补充。

该分析介绍了有关工作场所和视讯会议的调查结果，包括统一通讯即服务 (UCaaS)、通讯平台即服务 (CPaaS)、第一线解决方案以及各种基于行业研究的其他报告的补充。

主要特点

每个组织未来的工作场所将由三个关键领域塑造：

重视员工体验
办公室现代化与工作空间重组
灵活的技术改造

研究亮点

Frost & Sullivan 进行 2023 年 IT 决策者 (ITDM) 调查，旨在深入了解最终使用者组织的优先事项：

主要 IT 挑战
目前统一通讯与协作 (UCC) 技术采用率
计画投资UCC技术
UCC技术投资的促进因素
应对现在和未来不断变化的工作方式
当前和未来的办公室地产使用
目前和未来的 UCC 技术预算
UCC技术购买偏好

客户正在增加对通讯和协作工具的投资
对 AI 和 ESG 有浓厚兴趣
CX 和 EX 领导
整合通讯、协作、IT 管理与支援工具
客户强烈希望使用单一 UC 堆迭 - 在整合平台上进行电话呼叫、群组聊天和会议
完全整合的UCaaS 解决方案的重要性（按地区）
重大技术整合已经发生
客户计划进一步整合

视讯会议实施现状

视讯会议和群聊是混合工作的支柱
远距工作提高了市场成熟度
迁移到基于云端的视讯会议
视讯会议扩展到联络中心和现场员工

投资办公空间和视讯会议

远距工作导致办公空间变化
会议室中使用的技术
会议室视讯会议系统的主要选型标准
会议室视讯会议系统主要特点
室内触控控制器的重要性
会议室调度显示的重要性
智慧相机的重要性
智慧音讯的重要性
分析的重要性
集中管理的重要性
互通性的重要性

附录

支援Growth Pipeline Engine（TM）的成长机会
为什么成长如此困难？
The Strategic Imperative 8（TM）

IT 决策者调查受访者人口统计

Frost & Sullivan 2023 年 ITDM 调查受访者人口统计

远距工作调查受访者属性

2023 年远距工作调查组织概况* - 产业细分
2023 年远距工作调查组织概况*-组织规模
2023 年远距工作调查受访者概况* - 受访者角色
图表列表
免责声明

简介目录

Product Code: K8E1-64

IT Buyers Reveal Hybrid Workplace Plans for 2023 and Beyond

Trends in 2023 indicate significant and steady progress on workplace transformation. Most business leaders are re-envisioning and reshaping their business culture, the physical workplace, and technology investments. This is leading to permanent shifts in the relevance of the physical office and the role of technology in the workplace.

The next phase of re-imagining hybrid work is not without complexities. As organizations globally tackle the challenges of return to office, building a modern workplace, and meeting new employee expectations, one thing is clear-hybrid work means different things to different organizations and will continue to have many variations.

Frost & Sullivan's research team has been analyzing hybrid work practices and technologies that address the future of work. This workplace trends analysis report summarizes emerging hybrid work models, their impact on office space and meeting rooms, and their overall implications for businesses based on key IT decision-maker survey findings.

This report is complemented by additional IT decision-maker survey reports published by Frost & Sullivan in 2023.

This analysis presents findings related to workplace and video conferencing and is complemented by additional survey-based reports on unified communications-as-a-service (UCaaS), communications platform-as-a-service (CPaaS), frontline solutions, and various verticals.

Key Features

The future workplace will be shaped for each organization by three key areas:

Focus on employee experience
Office modernization and reimagined workspaces
Flexible technology transformation

Research Highlights

Frost & Sullivan's 2023 information technology decision-maker (ITDM) survey was conducted to gain insights on the following end-user organizations’ priorities:

Top IT challenges
Current unified communications and collaboration (UCC) technology adoption rates
UCC technology investment plans
UCC technology investment drivers
Current and future support for evolving work styles
Current and future use of office real estate
Current and future UCC technology budgets
UCC technology purchasing preferences

Research Objectives and Methodology

Research Objectives
Research Methodology

Key Findings

Introduction
Key Findings
Emerging Workplace Trends

Hybrid Work and the Return To Office

Emerging Work Models
Current Work Model
Guideline/Requirement on Number Of Days Working from Office for Hybrid Work Model
Plans to Review the Current Work Model
Shifting Workplace Plans
Key Benefits of Hybrid/Remote Work
Key Challenges of Hybrid/Remote Work

Communications and Collaboration Investments

Customers are Boosting Investments in Communications and Collaboration Tools
Strong Focus on AI and ESG
CX and EX Lead the Way
Consolidation of Communication, Collaboration, IT Management & Support Tools
Customers Show a Strong Preference for a Single UC Stack-Phone, Group Chat, and Meetings on a Unified Platform
Importance of a Fully Integrated UCaaS Solution by Region
Significant Technology Consolidation is Already in Place
Customers Plan on Further Consolidation