纯电动车（BEV） OEM电池售后服务概述

Overview of Original Equipment Manufacturer Battery Electric Vehicle Battery Aftersales Services

出版日期: 2023年11月17日 | 出版商:

Frost & Sullivan | 英文 54 Pages | 商品交期: 最快1-2个工作天内

价格

简介目录

价值链中长期、永续的合作伙伴关係支撑着电动车OEM电池售后服务的成长潜力

电动车(EV) 电池的售后服务是电动车客户旅程的重要方面，因为它影响汽车的性能、可靠性和寿命。目标商标产品(OEM) 必须提供创新和客製化的解决方案，解决客户的痛点和偏好，例如电池健康监控、保固延期、回收和再利用。透过这样做，OEM可以使自己从竞争中脱颖而出，并建立客户忠诚度和信任。在充满活力且竞争激烈的市场中，电动车电池售后服务为OEM及其通路合作伙伴带来了挑战和机会。

本报告涵盖了北美和欧洲主要电动车OEM的电池售后服务策略，涵盖电池维修、保养、保固、电池4R、电池管理系统、远距离诊断和预后诊断、电池逆向物流和车队电池。从服务等方面进行综合分析和对标。

该研究还简要分析了 OES 管道之外其他着名电动车OEM和价值链参与者的潜在下游机会。本报告介绍了杰出合作伙伴的最佳实践和案例研究，并确定了OEM增强电动车电池售后服务的方法。最后，它还提供了宝贵的见解和建议，以帮助OEM和电动车售后服务生态系统中的其他相关人员利用这个充满活力的领域的新趋势和机会。基准年为2022年，预测期间为2023年至2030年。

分析范围
本次调查回答的问题
主要竞争
OEM BEV电池售后服务生态系方面
生长促进因子
成长抑制因素
调查结果
电池售后服务策略趋势
电池售后服务新商业模式
EV OEM渠道电池合作伙伴的性质
价值链参与者的作用以及电动车OEM电池售后服务中潜在的下游机会
概述 PHEV/BEV 电池更换售后市场
电池维修和保养
电池供应商保固
电池逆向物流
BMS：预测和远端诊断
电池4R策略与合作伙伴关係
车队电池服务
案例研究：电池售后服务生态系统
案例研究：BMS
案例研究：电池 4R
案例研究：车队电池服务

成长机会宇宙

成长机会1：电池4R
成长机会2：逆向诊断与预测
成长机会3：电池逆向物流

结论

结论三大预测

下一步

简介目录

Product Code: MH0C-41

Long-term Sustainable Partnerships in the Value Chain Will Be the Base for Growth Potential in Electric Vehicle OEM Battery Aftersales

Electric vehicle (EV) battery aftersales are a key aspect of the EV customer journey, as they affect the vehicle's performance, reliability, and lifespan. Original equipment manufacturers (OEMs) need to offer innovative and tailored solutions that address customer pain points and preferences, such as battery health monitoring, warranty extension, recycling, and reuse. By doing so, OEMs can differentiate themselves from competitors and build customer loyalty and trust. EV battery aftersales present both challenges and opportunities for OEMs and their channel partners in a fast-changing and competitive market.

This report provides a comprehensive analysis and benchmarking of the leading EV OEM's battery aftersales strategies in North America and Europe, covering various aspects such as battery repair, maintenance and warranty, battery 4R, battery management system, battery remote diagnostics and prognostics, battery reverse logistics, and battery services for fleets.

This study also includes a brief analysis of the other notable EV OEMs and the potential downstream opportunities for value chain participants outside the OES channel. The report showcases best practices and case studies of standout partnerships and identifies avenues for OEMs to enhance their EV battery aftersales offerings. Finally, it also provides valuable insight and recommendations for OEMs and other stakeholders in the EV aftersales ecosystem to help them leverage the emerging trends and opportunities in this dynamic space. The base year is 2022, and the forecast period is from 2023 to 2030.

Strategic Imperatives

Why Is It Increasingly Difficult to Grow?
The Strategic Imperative 8™
The Impact of the Top 3 Strategic Imperatives on Original Equipment Manufacturer (OEM) Battery Electric Vehicle (BEV) Battery Aftersales Services
Growth Opportunities Fuel the Growth Pipeline Engine™

Growth Opportunity Analysis

Scope of Analysis
Questions This Study Will Answer
Key Competitor
Aspects of OEM BEV Battery Aftersales Services Ecosystem
Growth Drivers
Growth Restraints
Findings
Trends in Battery Aftersales Strategy
Emerging Business Models in Battery Aftersales
The Nature of EV OEM Channel Battery Partnerships
The Role of Value Chain Participants in EV OEM Battery Aftersales and Potential Downstream Opportunities
Overview: PHEV/BEV Battery Replacement Aftermarket
Battery Repair and Maintenance
Battery Supplier Warranty
Battery Reverse Logistics
BMS: Prognostics and Remote Diagnostics
Battery 4R Strategy and Partnerships
Battery Services for Fleets
Case Study: Battery Aftersales Ecosystem
Case Study: BMS
Case Study: Battery 4R
Case Study: Battery Services for Fleet