VOC（顾客之声）：拉丁美洲的企业网路存取服务

优先考虑网路存取灵活性的公司可实现转型成长

2023 年 5 月和 6 月，Frost & Sullivan 对网路决策者进行了一项全球调查，以评估企业对 SD-WAN（软体定义广域网路）和 SASE（安全存取服务边缘）的看法以及购买决策。该研究检验了拉丁美洲 (LATAM) 各行业不同规模的公司的反应，包括金融服务、医疗保健、零售、教育、政府、科技和製造业。

结果包括数位化趋势、SD-WAN 部署趋势、SD-WAN 解决方案的优势和挑战、SD-WAN 购买偏好、SASE 采用趋势、部署 SASE 的原因、SASE 采用挑战、SASE 部署深入了解公司的决策流程，包括其首选合作伙伴。

Frost & Sullivan 的这项研究证实，数位化业务营运是 44% 的拉丁美洲公司的首要任务。虽然一些公司已经采用了 SASE，但其他公司仍在考虑和分析部署 SASE 解决方案的好处。

这项研究提供了有关 SD-WAN 和 SASE 技术市场发展的重要见解，并全面介绍了拉丁美洲企业未来将如何采用这些技术。

目录

研究目的和调查方法

• 研究目的和调查方法
• 受访者简介

主要发现

数观点和SD-WAN 采用 - 行业趋势

• 企业拥抱数位化以保持竞争力
• 安全性、资料分析和云端运算是技术优先事项
• 拉丁美洲公司的 SD-WAN 采用趋势
• 实施 SD-WAN 的好处
• SD-WAN 采用挑战
• 选择 SD-WAN 解决方案时要考虑的最重要方面

管理服务

• SD-WAN 购买选项
• 完全管理/共同管理 SD-WAN 的客户偏好

S.A.S.E.

• SASE 的认知度和采用率开始成长
• 部署 SASE 的主要原因
• SASE 采用挑战

附录

Businesses Prioritizing Network Access Flexibility Leading to Transformational Growth

In May and June 2023, Frost & Sullivan conducted a global survey of network decision makers to understand businesses' perceptions and purchasing decisions regarding software-defined wide area network (SD-WAN) and secure access service edge (SASE). This report examines responses from Latin American (LATAM) businesses of various sizes across verticals including financial services, healthcare, retail, education, government, technology, and manufacturing.

The results provide insights into enterprise decision processes, including digitalization trends, SD-WAN deployment trends, benefits and challenges of SD-WAN solutions, SD-WAN buying preferences, SASE adoption trends, reasons for SASE deployment, SASE adoption challenges, and preferred partners for SASE deployment.

The Frost & Sullivan Voice of Customer-Enterprise Network Access Services in Latin America survey confirms that digitalizing business operations is the top priority for 44% of Latin American companies. While some businesses have implemented SASE, others are still exploring and analyzing the benefits of deploying a SASE solution.

The report provides key insights into market development in terms of SD-WAN and SASE technologies, offering a holistic view of how Latin American companies will adopt these technologies in the future.

Table of Contents

Research Objectives and Methodology

• Research Objectives and Methodology
• Respondent Profile

Key Findings

• Key Findings

Digitalization Perspective and SD-WAN Adoption-Industry Trends

• Businesses Are Embracing Digitalization o Stay Competitive
• Security, Data Analytics, and Cloud Computing Are Technology Priorities
• SD-WAN Adoption Trends among Latin American Companies
• Advantages Gained from Implementing SD-WAN
• SD-WAN Adoption Challenges
• Most Important Aspects to Consider When Selecting an SD-WAN Solution

Managed Services

• Buying Options for SD-WAN
• Customer Preference for ully Managed or Co-Managed SD-WAN

SASE

• SASE Awareness and Adoption Starting to Pick Up
• Key Reasons for Deploying SASE
• SASE Adoption Challenges

Appendix

• Growth Opportunities Fuel the Growth Pipeline Engine™
• Why is it Increasingly Difficult to Grow?
• The Strategic Imperative 8™
• Legal Disclaimer