全球託管网路服务（2025）：客户之声调查

2025 Global Managed Network Services: Voice of Customer Survey

出版日期: 2025年10月13日 | 出版商:

Frost & Sullivan | 英文 18 Pages | 商品交期: 最快1-2个工作天内

价格

简介目录

组织对託管网路服务的偏好

弗若斯特沙利文公司于2024年10月和11月对全球网路决策者进行了一项调查，旨在了解其所在机构对託管网路服务的认知、决策和采购趋势。该分析比较了全球和各区域的调查结果。受访者来自19个国家，涵盖不同产业和规模的公司，进一步分为四个区域：北美、欧洲、亚太地区和拉丁美洲。

随着企业不断推动数位转型，部署和管理各种技术变得日益复杂，这主要是由于企业内部熟练的IT人才短缺。为了克服复杂性并采用先进技术来简化业务运营，企业越来越多地将某些託管服务外包给第三方供应商，或与託管网路服务供应商合作，共同管理或全面管理其网路基础设施。

本调查概述了企业在网路基础设施管理方面的偏好趋势。透过分析调查结果并得出结论，本调查为託管网路服务提供了方向性见解，包括IT预算分配、与服务供应商、SD-WAN和SASE实施的首选合作伙伴，以及企业对最具竞争力的託管网路服务供应商的看法。

Frost & Sullivan conducted a global survey of network decision-makers in October and November 2024 to understand organizations' perceptions, decisions, and purchases regarding managed network services. This analysis contrasts global responses with regional results. Respondents represented a range of industries and business sizes from 19 countries, further categorized into 4 regions: North America, Europe, Asia-Pacific (APAC), and Latin America (LATAM).

As organizations continue their digital transformation journeys, deploying and managing various technologies becomes increasingly complex, primarily due to a lack of in-house skilled IT staff. To overcome complexities and adopt advanced technologies to streamline business operations, organizations often outsource a particular managed service to a third-party provider or partner with a managed network service provider to co-manage or fully manage their network infrastructure.

This study provides a glimpse of organizations' preferences for managing their network infrastructure. The survey results are analyzed and conclusions are drawn, providing directional insights into managed network services, including IT budget allocation, top managed services to engage a third-party provider, challenges in managing multiple technologies/vendors, factors influencing the choice of managed network service provider, preferred partner for SD-WAN and SASE implementation, and perceptions about the most capable provider offering managed network services.

Research Objectives and Methodology

Research Objectives and Methodology

Respondent Profile

Key Findings

Key Findings

Enterprise Network Services Spending Trends

Global Network Services Budget Allocation Increase Compared to 2023

Digitalization Adoption

Businesses Worldwide Continue to Prioritize Digitalization
Increasing Distributed Locations Drive the Importance of Network and Application Security

Managed Network Services

Managing Multiple Network and Technology Vendors is a Complex Task
Organizations Outsource Services That are Difficult to Manage In-House
Managed Network Service Providers Take the Burden of Managing Network Complexity
Managed Services: Choosing the Right Partner