市场调查报告书
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1357394
数位BSS 市场- 按组件(解决方案、服务)、按企业规模(大型企业、中小企业)、最终用途(BFSI、IT、电信、医疗保健、零售和电子商务、媒体和娱乐、製造、能源和公用事业)、 & 2023 - 2032 年预测Digital BSS Market - By Component (Solution, Services), By Enterprise Size (Large Enterprise, SMEs), End Use (BFSI, IT, Telecom, Healthcare, Retail & E-Commerce, Media & Entertainment, Manufacturing, Energy & Utilities), & Forecast 2023 - 2032 |
2023 年至 2032 年间,全球数位 BSS 市场的复合年增长率将达到 15.1%。各行业的快速数字化转型需要先进的 BSS 解决方案来有效管理客户互动、计费和服务交付。资料使用量的激增和连接设备的激增需要即时分析和敏捷的计费功能。此外,日益激烈的竞争促使企业透过个人化服务来增强客户体验。公司之间交易和合作伙伴关係数量的增加支持了市场的成长。
举个例子,2023年9月,LotusFlare与Globe Telecom合作,使用LotusFlare DNO(TM)云端平台推出了菲律宾第一个完全数位化的电信品牌GOMO菲律宾。这种云端原生服务管理商业和货币化,提供专为通讯和媒体产业供应商设计的专业数位业务支援系统 (BSS)。基于云端的BSS解决方案和5G技术的采用进一步推动了数位BSS市场的扩张。
整个数位 BSS 市场根据组件、最终用途和区域进行分类。
从 2023 年到 2032 年,服务领域将经历重大发展。服务提供者正在认识到需要灵活且高效的 BSS 解决方案来简化客户互动、计费流程和服务交付。随着服务业日益数位化,解决方案领域的数位BSS市场需求持续成长,使企业能够提供无缝且个人化的服务,同时优化营运效率。
从 2023 年到 2032 年,电信领域的复合年增长率将令人称讚。电信公司正在利用这些先进的 BSS 技术来灵活、精确地管理复杂的计费、客户互动和服务交付。随着电信业拥抱数位转型和 5G 等快速发展的技术,数位 BSS 市场的成长在确保无缝营运、增强客户体验以及在动态电信环境中保持竞争力方面发挥关键作用。
欧洲数位 BSS 市场从 2023 年到 2032 年将呈现可观的复合年增长率。该地区的电信营运商和服务供应商正在加大对数位转型计画的投资,以保持竞争力并增强客户体验。数位 BSS 在简化营运、实现灵活计费和确保高效服务交付方面发挥着至关重要的作用。随着欧洲数位格局的不断发展,该地区对数位 BSS 解决方案的需求将显着增长。
Global Digital BSS Market will witness 15.1% CAGR between 2023 and 2032. The rapid digital transformation across industries necessitates advanced BSS solutions to manage customer interactions, billing, and service delivery efficiently. The surge in data usage and the proliferation of connected devices demand real-time analytics and agile billing capabilities. Furthermore, increasing competition prompts businesses to enhance customer experiences through personalized services. The rising number of deals and partnerships between companies supports market growth.
Quoting an example, in September 2023, LotusFlare introduced GOMO Philippines, the first completely digital telecom brand in the Philippines, in partnership with Globe Telecom, using the LotusFlare DNO™ Cloud platform. This cloud-native service manages commerce and monetization, providing a specialized digital business support system (BSS) designed for providers in the communications and media industry. The adoption of cloud-based BSS solutions and 5G technology further propels digital BSS market expansion.
The overall Digital BSS Market is classified based on component, end-use, and region.
The service segment will undergo significant development from 2023 to 2032. Service providers are recognizing the need for agile and efficient BSS solutions to streamline customer interactions, billing processes, and service delivery. As the services industry becomes increasingly digital, the digital BSS market demand in the solutions segment continues to rise, enabling businesses to offer seamless and personalized services while optimizing operational efficiency.
The telecom segment will register a commendable CAGR from 2023 to 2032. Telecom companies are harnessing these advanced BSS technologies to manage complex billing, customer interactions, and service delivery with agility and precision. As the telecom industry embraces digital transformation and rapidly evolving technologies like 5G, digital BSS market growth plays a pivotal role in ensuring seamless operations, enhancing customer experiences, and staying competitive in the dynamic telecommunications landscape.
Europe digital BSS market will showcase an appreciable CAGR from 2023 to 2032. Telecom operators and service providers in the region are increasingly investing in digital transformation initiatives to remain competitive and enhance customer experiences. Digital BSS is playing a vital role in streamlining operations, enabling flexible billing, and ensuring efficient service delivery. As Europe's digital landscape continues to evolve, the demand for Digital BSS solutions in the region will rise commendably.