共享服务中心市场规模 - 按服务（财务和会计、人力资源、资讯科技、采购）、按组织规模（大型企业、中小企业）、按行业、成长前景、区域展望与预测，2024 - 2032 年

在采用产业特定解决方案和技术进步的推动下，全球共享服务中心市场规模预计从 2024 年到 2032 年CAGR将超过 16%。最近，公司越来越多地寻求针对行业需求的专业服务，例如金融或 IT。自动化和人工智慧等先进技术正在增强共享服务中心的能力，以提高效率和成果。随着企业认识到这些行业特定解决方案和创新技术的价值，共享服务的采用将显着扩大，以满足各行业不断变化的需求。例如，2024 年 3 月，Crunchyroll 推出了新技术和共享服务中心，以扩大其营运能力并增强服务产品。

共享服务中心市场根据服务、组织规模、行业和地区进行细分。

在服务方面，由于越来越依赖共享服务来提高成本效率和简化运营，到2032年，资讯科技领域的产业规模将会显着发展。 IT 共享服务提供资料管理、软体开发和技术支援解决方案，以满足各行各业的需求。随着企业意识到将IT功能外包给共享中心的好处，企业寻求高效、专业的IT服务的多样化需求将随之得到满足。

共享服务中心市场中的 BFSI 细分市场将在 2024 年至 2032 年间经历显着增长。BFSI 应用程式中日益复杂的数据驱动操作使共享服务成为成本效率和营运优化的有吸引力的选择。客户支援、资料分析和交易处理等服务的需求量很大。随着BFSI行业越来越多地转向共享服务来提高效率和降低成本，共享服务中心的需求将不断升级，以满足金融机构和保险公司的需求。

在成熟的商业环境和各产业共享服务广泛采用的推动下，北美共享服务中心市场从2024年到2032年将呈现出值得注意的CAGR。美国和加拿大等国家拥有强大的共享服务中心，进一步为后台功能提供经济高效的解决方案。随着企业越来越多地转向共享服务来提高营运效率，北美将主导市场，以满足寻求简化和专业服务的公司的多样化需求。

报告内容

第 1 章：方法与范围

第 2 章：执行摘要

第 3 章：产业洞察

• 产业生态系统分析
• 供应商格局
  • 技术提供者
  • 云端服务供应商
  • 积分器
  • 终端用户
• 利润率分析
• 技术与创新格局
• 专利分析
• 重要新闻和倡议
• 监管环境
• 衝击力
  • 成长动力
    • 越来越多的组织实施共享服务
    • 促进流程标准化，确保遵守法规
    • 组织永续发展目标的兴起
    • 技术进步，包括人工智慧、机器学习和分析
  • 产业陷阱与挑战
    • 在各个职能部门保持一致的服务品质
    • 采用和整合新技术
• 成长潜力分析
• 波特的分析
• PESTEL分析

第 4 章：竞争格局

• 介绍
• 公司市占率分析
• 竞争定位矩阵
• 战略展望矩阵

第 5 章：市场估计与预测：按服务划分，2018-2032 年

• 主要趋势
• 财会
• 人力资源
• 资讯科技
• 采购

第 6 章：市场估计与预测：依组织规模，2018-2032 年

• 主要趋势
• 大型企业
• 中小企业

第 7 章：市场估计与预测：按产业划分，2018-2032 年

• 主要趋势
• BFSI
• 卫生保健
• 製造业
• 资讯科技和电信
• 零售和消费品
• 其他的

第 8 章：市场估计与预测：按地区，2018-2032

• 主要趋势
• 北美洲
  • 我们
  • 加拿大
• 欧洲
  • 英国
  • 德国
  • 法国
  • 义大利
  • 西班牙
  • 俄罗斯
  • 欧洲其他地区
• 亚太地区
  • 中国
  • 印度
  • 日本
  • 韩国
  • 澳洲
  • 东南亚
  • 亚太地区其他地区
• 拉丁美洲
  • 巴西
  • 墨西哥
  • 阿根廷
  • 拉丁美洲其他地区
• MEA
  • 南非
  • 沙乌地阿拉伯
  • 阿联酋
  • MEA 的其余部分

第 9 章：公司简介

• Accenture Plc
• Ahlstrom
• Atos SE
• Capgemini SE
• CBRE Group
• Cognizant Technology Solutions Corp (CTS)
• Concentrix
• Deloitte
• DXC Technology
• EY Global Ltd.
• Genpact
• HCL Technologies
• IBM Global Services
• Infosys Ltd.
• KPMG International Ltd.
• PwC International Ltd.
• SSC Heroes
• Sutherland Global Services
• Tata Consultancy Services (TCS)
• Wipro

Global Shared Services Center Market size is expected to record over 16% CAGR from 2024 to 2032, fueled by the adoption of industry-specific solutions and technological advancements. Of late, companies are increasingly seeking specialized services tailored to industry needs, such as finance or IT. Advanced technologies like automation and AI are enhancing the capabilities of shared services centers for improving efficiency and outcomes. With businesses recognizing the value of these industry-specific solutions and innovative technologies, the adoption of shared services will expand significantly for meeting the evolving demands of various industries. For instance, in March 2024, Crunchyroll launched a new technology and shared services center for expanding its operational capabilities and enhancing the service offerings.

The shared services center market is segmented based on service, organization size, industry, and region.

In terms of service, the industry size from the information technology segment will establish noteworthy development by 2032, owing to the increasing reliance on shared services for cost efficiency and streamlined operations. IT shared services offer solutions for data management, software development, and technical support for catering to a wide range of industries. With businesses recognizing the benefits of outsourcing IT functions to shared centers, the diverse needs of companies seeking efficient and specialized IT services will be subsequently met.

The BFSI segment in the shared services center market will undergo significant growth between 2024 and 2032. The rising intricate and data-driven operations in BFSI applications is making shared services an appealing option for cost efficiency and operational optimization. Services, such as customer support, data analytics, and transaction processing are witnessing high demand. With the BFSI industry increasingly turning to shared services to enhance efficiency and reduce costs, the demand for shared services center will escalate for catering to the needs of financial institutions and insurance companies.

North America shared services center market will exhibit a noteworthy CAGR from 2024 to 2032, propelled by the mature business environment and widespread adoption of shared services across various industries. Countries like the U.S. and Canada have a robust presence of shared services centers, further offering cost-effective solutions for back-office functions. With businesses increasingly turning to shared services for operational efficiency, North America will dominate the market for meeting the diverse needs of companies seeking streamlined and specialized services.

Report Content

Chapter 1 Methodology & Scope

• 1.1 Market scope & definition
• 1.2 Base estimates & calculations
• 1.3 Forecast calculation
• 1.4 Data sources
  • 1.4.1 Primary
  • 1.4.2 Secondary
    • 1.4.2.1 Paid sources
    • 1.4.2.2 Public sources

Chapter 2 Executive Summary

• 2.1 Industry 360 degree synopsis, 2018 - 2032

Chapter 3 Industry Insights

• 3.1 Industry ecosystem analysis
• 3.2 Supplier landscape
  • 3.2.1 Technology provider
  • 3.2.2 Cloud service providers
  • 3.2.3 Integrators
  • 3.2.4 End-users
• 3.3 Profit margin analysis
• 3.4 Technology & innovation landscape
• 3.5 Patent analysis
• 3.6 Key news & initiatives
• 3.7 Regulatory landscape
• 3.8 Impact forces
  • 3.8.1 Growth drivers
    • 3.8.1.1 Rising encouragement of organizations to implement shared services
    • 3.8.1.2 Promotion of standardization of processes, ensuring compliance with regulations
    • 3.8.1.3 Rise of sustainability goals by organizations
    • 3.8.1.4 Advancement of technology, including artificial intelligence, machine learning, and analytics
  • 3.8.2 Industry pitfalls & challenges
    • 3.8.2.1 Maintaining consistent service quality across various functions
    • 3.8.2.2 Adopting and integrating new technologies
• 3.9 Growth potential analysis
• 3.10 Porter's analysis
  • 3.10.1 Supplier power
  • 3.10.2 Buyer power
  • 3.10.3 Threat of new entrants
  • 3.10.4 Threat of substitutes
  • 3.10.5 Industry rivalry
• 3.11 PESTEL analysis

Chapter 4 Competitive Landscape, 2023

• 4.1 Introduction
• 4.2 Company market share analysis
• 4.3 Competitive positioning matrix
• 4.4 Strategic outlook matrix

Chapter 5 Market Estimates & Forecast, By Service, 2018-2032 ($Bn)

• 5.1 Key trends
• 5.2 Finance and accounting
• 5.3 Human resources
• 5.4 Information technology
• 5.5 Procurement

Chapter 6 Market Estimates & Forecast, By Organization Size, 2018-2032 ($Bn)

• 6.1 Key trends
• 6.2 Large enterprises
• 6.3 SMEs

Chapter 7 Market Estimates & Forecast, By Industry, 2018-2032 ($Bn)

• 7.1 Key trends
• 7.2 BFSI
• 7.3 Healthcare
• 7.4 Manufacturing
• 7.5 IT and telecommunications
• 7.6 Retail and consumer goods
• 7.7 Others

Chapter 8 Market Estimates & Forecast, By Region, 2018-2032 ($Bn)

• 8.1 Key trends
• 8.2 North America
  • 8.2.1 U.S.
  • 8.2.2 Canada
• 8.3 Europe
  • 8.3.1 UK
  • 8.3.2 Germany
  • 8.3.3 France
  • 8.3.4 Italy
  • 8.3.5 Spain
  • 8.3.6 Russia
  • 8.3.7 Rest of Europe
• 8.4 Asia Pacific
  • 8.4.1 China
  • 8.4.2 India
  • 8.4.3 Japan
  • 8.4.4 South Korea
  • 8.4.5 Australia
  • 8.4.6 Southeast Asia
  • 8.4.7 Rest of Asia Pacific
• 8.5 Latin America
  • 8.5.1 Brazil
  • 8.5.2 Mexico
  • 8.5.3 Argentina
  • 8.5.4 Rest of Latin America
• 8.6 MEA
  • 8.6.1 South Africa
  • 8.6.2 Saudi Arabia
  • 8.6.3 UAE
  • 8.6.4 Rest of MEA

Chapter 9 Company Profiles

• 9.1 Accenture Plc
• 9.2 Ahlstrom
• 9.3 Atos SE
• 9.4 Capgemini SE
• 9.5 CBRE Group
• 9.6 Cognizant Technology Solutions Corp (CTS)
• 9.7 Concentrix
• 9.8 Deloitte
• 9.9 DXC Technology
• 9.10 EY Global Ltd.
• 9.11 Genpact
• 9.12 HCL Technologies
• 9.13 IBM Global Services
• 9.14 Infosys Ltd.
• 9.15 KPMG International Ltd.
• 9.16 PwC International Ltd.
• 9.17 SSC Heroes
• 9.18 Sutherland Global Services
• 9.19 Tata Consultancy Services (TCS)
• 9.20 Wipro