全球购物辅助机器人市场

Shopping Assistance Robots

出版日期: 2025年02月17日 | 出版商:

Global Industry Analysts, Inc. | 英文 129 Pages | 商品交期: 最快1-2个工作天内

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简介目录

到 2030 年，全球购物辅助机器人市场规模预计将达到 6.269 亿美元

2024 年全球购物辅助机器人市场规模估计为 8,970 万美元，预计到 2030 年将达到 6.269 亿美元，2024 年至 2030 年的复合年增长率为 38.3%。互动式机器人是该报告分析的细分市场之一，预计到分析期结束时复合年增长率为 36.8%，达到 3.587 亿美元。在分析期内，机器人购物车领域的复合年增长率预计为 40.4%。

美国市场规模估计为 2,430 万美元，中国市场预计复合年增长率为 35.9%

预计到 2024 年美国购物辅助机器人市场价值将达到 2,430 万美元。中国是世界第二大经济体，预计到 2030 年市场规模将达到 9,060 亿美元，2024 年至 2030 年的复合年增长率为 35.9%。其他值得注意的区域市场包括日本和加拿大，预计在分析期间的复合年增长率分别为 34.2% 和 32.6%。在欧洲，德国的复合年增长率预计为 25.5%。

全球购物辅助机器人市场-主要趋势与驱动因素摘要

辅助购物机器人已经成为零售业的重大创新，它结合了先进的机器人技术、人工智慧和客户服务。这些机器人旨在透过提供各种服务来增强购物体验，包括产品资讯、商店导航、库存管理和个人化建议。这些机器人配备了感测器、摄影机和自然语言处理能力，可以与顾客互动、回答他们的疑问，甚至协助结帐。领先的零售连锁店和购物中心已开始部署这些机器人，以创造更具互动性和高效的购物环境，减轻人工工作人员的负担，并为客户提供无缝且引人入胜的体验。

购物辅助机器人的引入不仅改善了客户服务，还带来了显着的营运效益。这些机器人可以处理盘点和补充货架等日常任务，有助于维护准确的库存记录并减少缺货。此外，机器人的资料收集功能使其能够收集有关客户偏好和行为的宝贵见解，使零售商能够改进其产品供应和行销策略。机器人在零售业的使用也与非接触式互动的成长趋势相符。这在后疫情时代变得尤为重要，出于健康和安全原因，减少人与人之间的接触已成为首要任务。

购物机器人市场的成长受到多种因素的推动。人工智慧和机器学习的技术进步极大地提高了这些机器人的能力，使其更有效率和多功能性。此外，零售业越来越多地采用自动化来提高业务效率和降低人事费用也是一个关键驱动因素。消费行为也是一个关键因素，现代消费者越来越期待个人化和技术支援的购物体验。智慧零售的成长趋势和商店中物联网 (IoT) 设备的整合进一步推动了对购物辅助机器人的需求。此外，日益激烈的竞争环境迫使企业透过创新解决方案脱颖而出，从而增加了对机器人技术的投资。这些因素的结合将确保购物辅助机器人市场持续成长并彻底改变零售体验。

部分

类型（互动机器人、机器人购物车）

受访企业范例（共45家）

Amy Robotics
Badger Technologies
El sistema inteligente Suzhou Walklake Co., Ltd（Benebot）
Fdata Co., Ltd.
Five Elements Robotics
LG Electronics, Inc.
Lowe's Innovation Labs
PAL Robotics SL
Promobot
Pudu Technology, Inc.（Pudu Robotics）
Robot Labs
SoftBank Robotics America, Inc.

The global market for Shopping Assistance Robots estimated at US$89.7 Million in the year 2024, is expected to reach US$626.9 Million by 2030, growing at a CAGR of 38.3% over the analysis period 2024-2030. Interactive Robots, one of the segments analyzed in the report, is expected to record a 36.8% CAGR and reach US$358.7 Million by the end of the analysis period. Growth in the Robotic Shopping Carts segment is estimated at 40.4% CAGR over the analysis period.

The U.S. Market is Estimated at US$24.3 Million While China is Forecast to Grow at 35.9% CAGR

The Shopping Assistance Robots market in the U.S. is estimated at US$24.3 Million in the year 2024. China, the world's second largest economy, is forecast to reach a projected market size of US$90.6 Million by the year 2030 trailing a CAGR of 35.9% over the analysis period 2024-2030. Among the other noteworthy geographic markets are Japan and Canada, each forecast to grow at a CAGR of 34.2% and 32.6% respectively over the analysis period. Within Europe, Germany is forecast to grow at approximately 25.5% CAGR.

Global Shopping Assistance Robots Market - Key Trends and Drivers Summarized

Shopping assistance robots have emerged as a significant innovation in the retail industry, blending advanced robotics, artificial intelligence, and customer service. These robots are designed to enhance the shopping experience by providing a range of services, including product information, store navigation, inventory management, and personalized recommendations. Equipped with sensors, cameras, and natural language processing capabilities, these robots can interact with customers, answer queries, and even assist with checkout processes. Major retail chains and shopping malls have started integrating these robots to create a more interactive and efficient shopping environment, reducing the burden on human staff and offering a seamless and engaging experience for customers.

The implementation of shopping assistance robots is not just about improving customer service; it also offers significant operational benefits. These robots can perform routine tasks such as stock checking and shelf replenishment, which helps in maintaining accurate inventory records and reducing instances of out-of-stock items. Moreover, with their data collection capabilities, these robots can gather valuable insights into customer preferences and behavior, enabling retailers to refine their product offerings and marketing strategies. The use of robotics in retail also aligns with the growing trend of contactless interactions, which has been particularly relevant in the post-pandemic era where minimizing human contact has become a priority for health and safety reasons.

The growth in the shopping assistance robots market is driven by several factors. Technological advancements in artificial intelligence and machine learning have significantly enhanced the capabilities of these robots, making them more efficient and versatile. Additionally, the increasing adoption of automation in retail to improve operational efficiency and reduce labor costs is a crucial driver. Consumer behavior is also a significant factor, with modern shoppers increasingly expecting personalized and tech-enhanced shopping experiences. The rising trend of smart retail and the integration of Internet of Things (IoT) devices in stores further boost the demand for shopping assistance robots. Furthermore, the competitive retail landscape compels businesses to differentiate themselves through innovative solutions, fostering greater investment in robotic technologies. The combination of these factors ensures that the market for shopping assistance robots will continue to expand, transforming the retail experience in profound ways.

SCOPE OF STUDY:

The report analyzes the Shopping Assistance Robots market in terms of units by the following Segments, and Geographic Regions/Countries:

Segments:

Type (Interactive Robots, Robotic Shopping Carts)

Geographic Regions/Countries:

World; United States; Canada; Japan; China; Europe (France; Germany; Italy; United Kingdom; and Rest of Europe); Asia-Pacific; Rest of World.

Select Competitors (Total 45 Featured) -

Amy Robotics
Badger Technologies
El sistema inteligente Suzhou Walklake Co., Ltd (Benebot)
Fdata Co., Ltd.
Five Elements Robotics
LG Electronics, Inc.
Lowe's Innovation Labs
PAL Robotics SL
Promobot
Pudu Technology, Inc. (Pudu Robotics)
Robot Labs
SoftBank Robotics America, Inc.

I. METHODOLOGY

II. EXECUTIVE SUMMARY

1. MARKET OVERVIEW
- Influencer Market Insights
- World Market Trajectories
- Global Economic Update
- Shopping Assistance Robots - Global Key Competitors Percentage Market Share in 2025 (E)
- Competitive Market Presence - Strong/Active/Niche/Trivial for Players Worldwide in 2025 (E)
2. FOCUS ON SELECT PLAYERS
3. MARKET TRENDS & DRIVERS
- AI and Machine Learning Adoption Throws the Spotlight on Retail Transformation
- Personalized Shopping Experiences Drive Customer Satisfaction
- IoT Integration Expands Addressable Market Opportunity for Shopping Assistance Robots
- Conversational AI Enhances Customer Service
- Advancements in Autonomous Navigation Propel Growth in Retail Robotics
- Omnichannel Retail Strategies Sustain Growth in Shopping Assistance Robot Adoption
- E-commerce and Contactless Shopping Spur Demand for Retail Robotics
- Operational Efficiency Through Robotics Generates Cost Reduction Opportunities
- In-store Customer Engagement - The Story Behind the Rising Focus
- Inventory Management and Stock Replenishment Robots Accelerate Demand
- Seamless Checkout Experiences Drive Adoption of Shopping Assistance Robots
- Interactive Display Technologies Generate New Consumer Interaction Opportunities
- Innovations in Robot Design Propel Market Expansion
- Strategic Collaborations and Partnerships Drive Growth in Retail Robotics
4. GLOBAL MARKET PERSPECTIVE
- TABLE 1: World Shopping Assistance Robots Market Analysis of Annual Sales in US$ for Years 2015 through 2030
- TABLE 2: World Recent Past, Current & Future Analysis for Shopping Assistance Robots by Geographic Region - USA, Canada, Japan, China, Europe, Asia-Pacific and Rest of World Markets - Independent Analysis of Annual Sales in US$ for Years 2024 through 2030 and % CAGR
- TABLE 3: World Historic Review for Shopping Assistance Robots by Geographic Region - USA, Canada, Japan, China, Europe, Asia-Pacific and Rest of World Markets - Independent Analysis of Annual Sales in US$ for Years 2015 through 2023 and % CAGR
- TABLE 4: World 15-Year Perspective for Shopping Assistance Robots by Geographic Region - Percentage Breakdown of Value Sales for USA, Canada, Japan, China, Europe, Asia-Pacific and Rest of World Markets for Years 2015, 2025 & 2030
- TABLE 5: World Recent Past, Current & Future Analysis for Interactive Robots by Geographic Region - USA, Canada, Japan, China, Europe, Asia-Pacific and Rest of World Markets - Independent Analysis of Annual Sales in US$ for Years 2024 through 2030 and % CAGR
- TABLE 6: World Historic Review for Interactive Robots by Geographic Region - USA, Canada, Japan, China, Europe, Asia-Pacific and Rest of World Markets - Independent Analysis of Annual Sales in US$ for Years 2015 through 2023 and % CAGR
- TABLE 7: World 15-Year Perspective for Interactive Robots by Geographic Region - Percentage Breakdown of Value Sales for USA, Canada, Japan, China, Europe, Asia-Pacific and Rest of World for Years 2015, 2025 & 2030
- TABLE 8: World Recent Past, Current & Future Analysis for Robotic Shopping Carts by Geographic Region - USA, Canada, Japan, China, Europe, Asia-Pacific and Rest of World Markets - Independent Analysis of Annual Sales in US$ for Years 2024 through 2030 and % CAGR
- TABLE 9: World Historic Review for Robotic Shopping Carts by Geographic Region - USA, Canada, Japan, China, Europe, Asia-Pacific and Rest of World Markets - Independent Analysis of Annual Sales in US$ for Years 2015 through 2023 and % CAGR
- TABLE 10: World 15-Year Perspective for Robotic Shopping Carts by Geographic Region - Percentage Breakdown of Value Sales for USA, Canada, Japan, China, Europe, Asia-Pacific and Rest of World for Years 2015, 2025 & 2030

III. MARKET ANALYSIS

UNITED STATES
- Shopping Assistance Robots Market Presence - Strong/Active/Niche/Trivial - Key Competitors in the United States for 2025 (E)
- TABLE 11: USA Recent Past, Current & Future Analysis for Shopping Assistance Robots by Type - Interactive Robots and Robotic Shopping Carts - Independent Analysis of Annual Sales in US$ for the Years 2024 through 2030 and % CAGR
- TABLE 12: USA Historic Review for Shopping Assistance Robots by Type - Interactive Robots and Robotic Shopping Carts Markets - Independent Analysis of Annual Sales in US$ for Years 2015 through 2023 and % CAGR
- TABLE 13: USA 15-Year Perspective for Shopping Assistance Robots by Type - Percentage Breakdown of Value Sales for Interactive Robots and Robotic Shopping Carts for the Years 2015, 2025 & 2030
CANADA
- TABLE 14: Canada Recent Past, Current & Future Analysis for Shopping Assistance Robots by Type - Interactive Robots and Robotic Shopping Carts - Independent Analysis of Annual Sales in US$ for the Years 2024 through 2030 and % CAGR
- TABLE 15: Canada Historic Review for Shopping Assistance Robots by Type - Interactive Robots and Robotic Shopping Carts Markets - Independent Analysis of Annual Sales in US$ for Years 2015 through 2023 and % CAGR
- TABLE 16: Canada 15-Year Perspective for Shopping Assistance Robots by Type - Percentage Breakdown of Value Sales for Interactive Robots and Robotic Shopping Carts for the Years 2015, 2025 & 2030
JAPAN
- Shopping Assistance Robots Market Presence - Strong/Active/Niche/Trivial - Key Competitors in Japan for 2025 (E)
- TABLE 17: Japan Recent Past, Current & Future Analysis for Shopping Assistance Robots by Type - Interactive Robots and Robotic Shopping Carts - Independent Analysis of Annual Sales in US$ for the Years 2024 through 2030 and % CAGR
- TABLE 18: Japan Historic Review for Shopping Assistance Robots by Type - Interactive Robots and Robotic Shopping Carts Markets - Independent Analysis of Annual Sales in US$ for Years 2015 through 2023 and % CAGR
- TABLE 19: Japan 15-Year Perspective for Shopping Assistance Robots by Type - Percentage Breakdown of Value Sales for Interactive Robots and Robotic Shopping Carts for the Years 2015, 2025 & 2030
CHINA
- Shopping Assistance Robots Market Presence - Strong/Active/Niche/Trivial - Key Competitors in China for 2025 (E)
- TABLE 20: China Recent Past, Current & Future Analysis for Shopping Assistance Robots by Type - Interactive Robots and Robotic Shopping Carts - Independent Analysis of Annual Sales in US$ for the Years 2024 through 2030 and % CAGR
- TABLE 21: China Historic Review for Shopping Assistance Robots by Type - Interactive Robots and Robotic Shopping Carts Markets - Independent Analysis of Annual Sales in US$ for Years 2015 through 2023 and % CAGR
- TABLE 22: China 15-Year Perspective for Shopping Assistance Robots by Type - Percentage Breakdown of Value Sales for Interactive Robots and Robotic Shopping Carts for the Years 2015, 2025 & 2030
EUROPE
- Shopping Assistance Robots Market Presence - Strong/Active/Niche/Trivial - Key Competitors in Europe for 2025 (E)
- TABLE 23: Europe Recent Past, Current & Future Analysis for Shopping Assistance Robots by Geographic Region - France, Germany, Italy, UK and Rest of Europe Markets - Independent Analysis of Annual Sales in US$ for Years 2024 through 2030 and % CAGR
- TABLE 24: Europe Historic Review for Shopping Assistance Robots by Geographic Region - France, Germany, Italy, UK and Rest of Europe Markets - Independent Analysis of Annual Sales in US$ for Years 2015 through 2023 and % CAGR
- TABLE 25: Europe 15-Year Perspective for Shopping Assistance Robots by Geographic Region - Percentage Breakdown of Value Sales for France, Germany, Italy, UK and Rest of Europe Markets for Years 2015, 2025 & 2030
- TABLE 26: Europe Recent Past, Current & Future Analysis for Shopping Assistance Robots by Type - Interactive Robots and Robotic Shopping Carts - Independent Analysis of Annual Sales in US$ for the Years 2024 through 2030 and % CAGR
- TABLE 27: Europe Historic Review for Shopping Assistance Robots by Type - Interactive Robots and Robotic Shopping Carts Markets - Independent Analysis of Annual Sales in US$ for Years 2015 through 2023 and % CAGR
- TABLE 28: Europe 15-Year Perspective for Shopping Assistance Robots by Type - Percentage Breakdown of Value Sales for Interactive Robots and Robotic Shopping Carts for the Years 2015, 2025 & 2030
FRANCE
- Shopping Assistance Robots Market Presence - Strong/Active/Niche/Trivial - Key Competitors in France for 2025 (E)
- TABLE 29: France Recent Past, Current & Future Analysis for Shopping Assistance Robots by Type - Interactive Robots and Robotic Shopping Carts - Independent Analysis of Annual Sales in US$ for the Years 2024 through 2030 and % CAGR
- TABLE 30: France Historic Review for Shopping Assistance Robots by Type - Interactive Robots and Robotic Shopping Carts Markets - Independent Analysis of Annual Sales in US$ for Years 2015 through 2023 and % CAGR
- TABLE 31: France 15-Year Perspective for Shopping Assistance Robots by Type - Percentage Breakdown of Value Sales for Interactive Robots and Robotic Shopping Carts for the Years 2015, 2025 & 2030
GERMANY
- Shopping Assistance Robots Market Presence - Strong/Active/Niche/Trivial - Key Competitors in Germany for 2025 (E)
- TABLE 32: Germany Recent Past, Current & Future Analysis for Shopping Assistance Robots by Type - Interactive Robots and Robotic Shopping Carts - Independent Analysis of Annual Sales in US$ for the Years 2024 through 2030 and % CAGR
- TABLE 33: Germany Historic Review for Shopping Assistance Robots by Type - Interactive Robots and Robotic Shopping Carts Markets - Independent Analysis of Annual Sales in US$ for Years 2015 through 2023 and % CAGR
- TABLE 34: Germany 15-Year Perspective for Shopping Assistance Robots by Type - Percentage Breakdown of Value Sales for Interactive Robots and Robotic Shopping Carts for the Years 2015, 2025 & 2030
ITALY
- TABLE 35: Italy Recent Past, Current & Future Analysis for Shopping Assistance Robots by Type - Interactive Robots and Robotic Shopping Carts - Independent Analysis of Annual Sales in US$ for the Years 2024 through 2030 and % CAGR
- TABLE 36: Italy Historic Review for Shopping Assistance Robots by Type - Interactive Robots and Robotic Shopping Carts Markets - Independent Analysis of Annual Sales in US$ for Years 2015 through 2023 and % CAGR
- TABLE 37: Italy 15-Year Perspective for Shopping Assistance Robots by Type - Percentage Breakdown of Value Sales for Interactive Robots and Robotic Shopping Carts for the Years 2015, 2025 & 2030
UNITED KINGDOM
- Shopping Assistance Robots Market Presence - Strong/Active/Niche/Trivial - Key Competitors in the United Kingdom for 2025 (E)
- TABLE 38: UK Recent Past, Current & Future Analysis for Shopping Assistance Robots by Type - Interactive Robots and Robotic Shopping Carts - Independent Analysis of Annual Sales in US$ for the Years 2024 through 2030 and % CAGR
- TABLE 39: UK Historic Review for Shopping Assistance Robots by Type - Interactive Robots and Robotic Shopping Carts Markets - Independent Analysis of Annual Sales in US$ for Years 2015 through 2023 and % CAGR
- TABLE 40: UK 15-Year Perspective for Shopping Assistance Robots by Type - Percentage Breakdown of Value Sales for Interactive Robots and Robotic Shopping Carts for the Years 2015, 2025 & 2030
REST OF EUROPE
- TABLE 41: Rest of Europe Recent Past, Current & Future Analysis for Shopping Assistance Robots by Type - Interactive Robots and Robotic Shopping Carts - Independent Analysis of Annual Sales in US$ for the Years 2024 through 2030 and % CAGR
- TABLE 42: Rest of Europe Historic Review for Shopping Assistance Robots by Type - Interactive Robots and Robotic Shopping Carts Markets - Independent Analysis of Annual Sales in US$ for Years 2015 through 2023 and % CAGR
- TABLE 43: Rest of Europe 15-Year Perspective for Shopping Assistance Robots by Type - Percentage Breakdown of Value Sales for Interactive Robots and Robotic Shopping Carts for the Years 2015, 2025 & 2030
ASIA-PACIFIC
- Shopping Assistance Robots Market Presence - Strong/Active/Niche/Trivial - Key Competitors in Asia-Pacific for 2025 (E)
- TABLE 44: Asia-Pacific Recent Past, Current & Future Analysis for Shopping Assistance Robots by Type - Interactive Robots and Robotic Shopping Carts - Independent Analysis of Annual Sales in US$ for the Years 2024 through 2030 and % CAGR
- TABLE 45: Asia-Pacific Historic Review for Shopping Assistance Robots by Type - Interactive Robots and Robotic Shopping Carts Markets - Independent Analysis of Annual Sales in US$ for Years 2015 through 2023 and % CAGR
- TABLE 46: Asia-Pacific 15-Year Perspective for Shopping Assistance Robots by Type - Percentage Breakdown of Value Sales for Interactive Robots and Robotic Shopping Carts for the Years 2015, 2025 & 2030
REST OF WORLD
- TABLE 47: Rest of World Recent Past, Current & Future Analysis for Shopping Assistance Robots by Type - Interactive Robots and Robotic Shopping Carts - Independent Analysis of Annual Sales in US$ for the Years 2024 through 2030 and % CAGR
- TABLE 48: Rest of World Historic Review for Shopping Assistance Robots by Type - Interactive Robots and Robotic Shopping Carts Markets - Independent Analysis of Annual Sales in US$ for Years 2015 through 2023 and % CAGR
- TABLE 49: Rest of World 15-Year Perspective for Shopping Assistance Robots by Type - Percentage Breakdown of Value Sales for Interactive Robots and Robotic Shopping Carts for the Years 2015, 2025 & 2030