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市场调查报告书
商品编码
1875991

全球智慧应用过程市场

Smart Process Application
出版日期: | 出版商: Market Glass, Inc. (Formerly Global Industry Analysts, Inc.) | 英文 193 Pages | 商品交期: 最快1-2个工作天内

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简介目录

预计2030年，全球智慧应用过程市场规模将达到1,749亿美元。

全球智慧应用过程市场规模预计在2024年达到906亿美元，到2030年将达到1,749亿美元，在分析期间（2024-2030年）内复合年增长率（CAGR）为11.6%。企业内容管理（ECM）是本报告分析的细分市场之一，预计在分析期结束时复合年增长率将达到9.9%，市场规模将达到477亿美元。业务流程管理（BPM）细分市场预计在分析期间内复合年增长率将达到10.9%。

美国市场规模估计为243亿美元，而中国市场预计将以10.6%的复合年增长率成长。

预计2024年，美国智慧应用过程市场规模将达243亿美元。作为世界第二大经济体，中国预计到2030年市场规模将达到266亿美元，2024年至2030年的复合年增长率（CAGR）为10.6%。其他值得关注的区域市场分析包括日本和加拿大，预计在分析期间内，这两个国家的复合年增长率将分别达到10.2%和9.8%。在欧洲，德国预计将以约8.2%的复合年增长率成长。

全球智慧应用过程市场—关键趋势与驱动因素概述

智慧应用过程：利用数位化解决方案提升业务效率

智慧应用过程(SPA) 透过提供先进的数位化解决方案来优化业务流程、提高营运效率并改善决策，从而变革企业营运。这些应用程式整合了资料分析、机器学习、自动化和云端基础服务等功能，为业务流程管理、供应链最佳化、客户关係管理和合规管理提供全面的解决方案。企业正在加速采用 SPA，以简化工作流程、降低营运成本，并在快速变化的商业环境中获得竞争优势。

哪些细分市场正在推动智慧应用过程市场的发展？

解决方案的组成部分包括软体、服务和平台，其中软体由于对流程最佳化和自动化解决方案的需求而占据市场主导地位。部署模式分为本机部署和云端基础，云端基础模式因其可扩展性、灵活性和成本效益而日益普及。应用范围涵盖客户体验管理、业务流程自动化以及风险和合规管理。主要终端用户包括金融服务和保险 (BFSI)、医疗保健、零售和製造业，其需求主要来自营运效率、客户参与和监管合规。

哪些趋势正在影响智慧应用过程市场？

智慧应用过程市场受到多种趋势的影响，包括人工智慧 (AI) 和机器学习的集成，以实现预测分析和决策支援系统。向云端基础应用程式 (SPA) 的普及，SPA 具有灵活性、扩充性和降低IT基础设施成本的优势。对数位转型的日益重视、行动和远端应用程式的广泛应用以及对即时数据分析的需求也在推动市场成长。此外，企业流程自动化趋势也催生了对能够与现有 IT 生态系统无缝整合的 SPA 的需求。

哪些因素正在推动智慧应用过程市场的成长？

智慧应用过程市场的成长受多种因素驱动，包括流程自动化和优化需求的不断增长、云端基础解决方案的日益普及以及各行业对数位转型的日益重视。人工智慧、机器学习和数据分析在智慧流程应用（SPA）中的整合、对更好客户参与解决方案的需求以及合规管理的需求也是推动市场成长的因素。此外，应用在各个垂直领域的扩展、移动和远端SPA的开发以及对企业敏捷性和效率的日益关注也促进了市场扩张。

部分：

细分领域（企业内容管理、业务流程管理、客户经验管理、商业智慧与分析、企业行动化）

受访公司范例

  • Appian Corporation
  • EMC Corporation
  • KANA
  • Kofax, Inc.
  • Lexmark International, Inc.
  • OpenText Corporation
  • Pegasystems, Inc.
  • Salesforce.com, Inc.
  • SAP SE

人工智慧集成

我们正在利用检验的专家内容和人工智慧工具，改变您分析市场和竞争情报的方式。

Market Glass, Inc. 并没有采用查询LLM 或产业专用的SLM 的典型方法，而是建立了一个由世界各地领域专家精心策划的内容库，其中包括视频转录、博客、搜寻引擎研究以及大量的公司、产品/服务和市场数据。

关税影响係数

在最新发布的报告中，Market Glass, Inc. 将关税对地理市场的影响纳入考量，并根据公司总部所在地、製造地以及进出口（成品和OEM产品）情况，预测企业竞争地位的变化。这种复杂多变的市场现实会从多个方面影响竞争对手，包括增加销货成本、降低盈利和重组供应链，同时也会影响微观和宏观市场动态。

目录

第一章调查方法

第二章执行摘要

  • 市场概览
  • 主要企业
  • 市场趋势和驱动因素
  • 全球市场展望

第三章 市场分析

  • 美国
  • 加拿大
  • 日本
  • 中国
  • 欧洲
  • 法国
  • 德国
  • 义大利
  • 英国
  • 其他欧洲
  • 亚太地区
  • 世界其他地区

第四章 竞赛

简介目录
Product Code: MCP14839

Global Smart Process Application Market to Reach US$174.9 Billion by 2030

The global market for Smart Process Application estimated at US$90.6 Billion in the year 2024, is expected to reach US$174.9 Billion by 2030, growing at a CAGR of 11.6% over the analysis period 2024-2030. Enterprise Content Management, one of the segments analyzed in the report, is expected to record a 9.9% CAGR and reach US$47.7 Billion by the end of the analysis period. Growth in the Business Process Management segment is estimated at 10.9% CAGR over the analysis period.

The U.S. Market is Estimated at US$24.3 Billion While China is Forecast to Grow at 10.6% CAGR

The Smart Process Application market in the U.S. is estimated at US$24.3 Billion in the year 2024. China, the world's second largest economy, is forecast to reach a projected market size of US$26.6 Billion by the year 2030 trailing a CAGR of 10.6% over the analysis period 2024-2030. Among the other noteworthy geographic markets are Japan and Canada, each forecast to grow at a CAGR of 10.2% and 9.8% respectively over the analysis period. Within Europe, Germany is forecast to grow at approximately 8.2% CAGR.

Global Smart Process Application Market - Key Trends and Drivers Summarized

Smart Process Application: Enhancing Enterprise Efficiency Through Digital Solutions

Smart process applications (SPAs) are transforming enterprise operations by providing advanced digital solutions that optimize business processes, enhance operational efficiency, and improve decision-making. These applications combine features such as data analytics, machine learning, automation, and cloud-based services to offer comprehensive solutions for business process management, supply chain optimization, customer relationship management, and compliance management. Enterprises are increasingly adopting SPAs to streamline their workflows, reduce operational costs, and gain competitive advantages in a rapidly changing business environment.

Which Segments Are Leading in the Smart Process Application Market?

Components include software, services, and platforms, with software holding a significant market share due to the demand for process optimization and automation solutions. Deployment models are categorized into on-premises and cloud-based, with cloud-based models gaining traction due to their scalability, flexibility, and cost-efficiency. Applications range from customer experience management and business process automation to risk and compliance management. The BFSI, healthcare, retail, and manufacturing sectors are the major end-users, driven by the need for operational efficiency, customer engagement, and regulatory adherence.

What Trends Are Influencing the Smart Process Application Market?

The smart process application market is being influenced by several trends, including the integration of artificial intelligence and machine learning to enable predictive analytics and decision support systems. The shift towards cloud-based solutions is driving the adoption of SPAs that offer flexibility, scalability, and reduced IT infrastructure costs. The rising focus on digital transformation, the increasing use of mobile and remote applications, and the need for real-time data analytics are further shaping the market. Additionally, the trend towards process automation in enterprises is generating demand for SPAs that offer seamless integration with existing IT ecosystems.

What Factors Are Driving Growth in the Smart Process Application Market?

The growth in the smart process application market is driven by several factors, including the increasing need for process automation and optimization, the rising adoption of cloud-based solutions, and the growing focus on digital transformation across industries. The integration of AI, machine learning, and data analytics in SPAs, the demand for improved customer engagement solutions, and the need for compliance management are also driving market growth. Additionally, the expansion of applications in various sectors, the development of mobile and remote SPAs, and the growing emphasis on enterprise agility and efficiency are contributing to market expansion.

SCOPE OF STUDY:

The report analyzes the Smart Process Application market in terms of units by the following Segments, and Geographic Regions/Countries:

Segments:

Segment (Enterprise Content Management, Business Process Management, Customer Experience Management, Business Intelligence & Analytics, Enterprise Mobility)

Geographic Regions/Countries:

World; United States; Canada; Japan; China; Europe (France; Germany; Italy; United Kingdom; and Rest of Europe); Asia-Pacific; Rest of World.

Select Competitors (Total 44 Featured) -

  • Appian Corporation
  • EMC Corporation
  • KANA
  • Kofax, Inc.
  • Lexmark International, Inc.
  • OpenText Corporation
  • Pegasystems, Inc.
  • Salesforce.com, Inc.
  • SAP SE

AI INTEGRATIONS

We're transforming market and competitive intelligence with validated expert content and AI tools.

Instead of following the general norm of querying LLMs and Industry-specific SLMs, we built repositories of content curated from domain experts worldwide including video transcripts, blogs, search engines research, and massive amounts of enterprise, product/service, and market data.

TARIFF IMPACT FACTOR

Our new release incorporates impact of tariffs on geographical markets as we predict a shift in competitiveness of companies based on HQ country, manufacturing base, exports and imports (finished goods and OEM). This intricate and multifaceted market reality will impact competitors by increasing the Cost of Goods Sold (COGS), reducing profitability, reconfiguring supply chains, amongst other micro and macro market dynamics.

TABLE OF CONTENTS

I. METHODOLOGY

II. EXECUTIVE SUMMARY

  • 1. MARKET OVERVIEW
    • Trade Shocks, Uncertainty, and the Structural Rewiring of the Global Economy
    • How Trump's Tariffs Impact the Market? The Big Question on Everyone's Mind
    • Global Economic Update
    • Smart Process Application - Global Key Competitors Percentage Market Share in 2025 (E)
    • Competitive Market Presence - Strong/Active/Niche/Trivial for Players Worldwide in 2025 (E)
  • 2. FOCUS ON SELECT PLAYERS
  • 3. MARKET TRENDS & DRIVERS
    • Growing Need for Digital Transformation in Enterprises Drives Adoption of Smart Process Applications
    • Increased Integration with AI and Machine Learning Expands Addressable Market
    • Rising Demand for Real-Time Data Analytics and Insights Propels Market Growth
    • Focus on Enhancing Operational Efficiency and Productivity Strengthens Business Case
    • Proliferation of Cloud-Based Solutions Accelerates Adoption of Smart Process Applications
    • Expanding Use in Supply Chain Optimization and Management Supports Market Expansion
    • Growing Emphasis on Customer Experience and Engagement Spurs Market Demand
    • Rapid Advancements in Automation Technologies Propel Market Opportunities
    • Increased Use in Financial Services and Banking for Risk Management Drives Market Adoption
    • Integration with IoT and Connected Devices Generates New Market Opportunities
    • Focus on Seamless Integration with Legacy Systems Strengthens Market Competitiveness
    • Surge in Remote Work and Digital Workplace Solutions Drives Smart Process Application Market
  • 4. GLOBAL MARKET PERSPECTIVE
    • TABLE 1: World Smart Process Application Market Analysis of Annual Sales in US$ Million for Years 2015 through 2030
    • TABLE 2: World Recent Past, Current & Future Analysis for Smart Process Application by Geographic Region - USA, Canada, Japan, China, Europe, Asia-Pacific and Rest of World Markets - Independent Analysis of Annual Sales in US$ Million for Years 2024 through 2030 and % CAGR
    • TABLE 3: World 6-Year Perspective for Smart Process Application by Geographic Region - Percentage Breakdown of Value Sales for USA, Canada, Japan, China, Europe, Asia-Pacific and Rest of World Markets for Years 2025 & 2030
    • TABLE 4: World Recent Past, Current & Future Analysis for Enterprise Content Management by Geographic Region - USA, Canada, Japan, China, Europe, Asia-Pacific and Rest of World Markets - Independent Analysis of Annual Sales in US$ Million for Years 2024 through 2030 and % CAGR
    • TABLE 5: World 6-Year Perspective for Enterprise Content Management by Geographic Region - Percentage Breakdown of Value Sales for USA, Canada, Japan, China, Europe, Asia-Pacific and Rest of World for Years 2025 & 2030
    • TABLE 6: World Recent Past, Current & Future Analysis for Business Process Management by Geographic Region - USA, Canada, Japan, China, Europe, Asia-Pacific and Rest of World Markets - Independent Analysis of Annual Sales in US$ Million for Years 2024 through 2030 and % CAGR
    • TABLE 7: World 6-Year Perspective for Business Process Management by Geographic Region - Percentage Breakdown of Value Sales for USA, Canada, Japan, China, Europe, Asia-Pacific and Rest of World for Years 2025 & 2030
    • TABLE 8: World Recent Past, Current & Future Analysis for Customer Experience Management by Geographic Region - USA, Canada, Japan, China, Europe, Asia-Pacific and Rest of World Markets - Independent Analysis of Annual Sales in US$ Million for Years 2024 through 2030 and % CAGR
    • TABLE 9: World 6-Year Perspective for Customer Experience Management by Geographic Region - Percentage Breakdown of Value Sales for USA, Canada, Japan, China, Europe, Asia-Pacific and Rest of World for Years 2025 & 2030
    • TABLE 10: World Recent Past, Current & Future Analysis for Business Intelligence & Analytics by Geographic Region - USA, Canada, Japan, China, Europe, Asia-Pacific and Rest of World Markets - Independent Analysis of Annual Sales in US$ Million for Years 2024 through 2030 and % CAGR
    • TABLE 11: World 6-Year Perspective for Business Intelligence & Analytics by Geographic Region - Percentage Breakdown of Value Sales for USA, Canada, Japan, China, Europe, Asia-Pacific and Rest of World for Years 2025 & 2030
    • TABLE 12: World Recent Past, Current & Future Analysis for Enterprise Mobility by Geographic Region - USA, Canada, Japan, China, Europe, Asia-Pacific and Rest of World Markets - Independent Analysis of Annual Sales in US$ Million for Years 2024 through 2030 and % CAGR
    • TABLE 13: World 6-Year Perspective for Enterprise Mobility by Geographic Region - Percentage Breakdown of Value Sales for USA, Canada, Japan, China, Europe, Asia-Pacific and Rest of World for Years 2025 & 2030

III. MARKET ANALYSIS

  • UNITED STATES
    • Smart Process Application Market Presence - Strong/Active/Niche/Trivial - Key Competitors in the United States for 2025 (E)
    • TABLE 14: USA Recent Past, Current & Future Analysis for Smart Process Application by Segment - Enterprise Content Management, Business Process Management, Customer Experience Management, Business Intelligence & Analytics and Enterprise Mobility - Independent Analysis of Annual Sales in US$ Million for the Years 2024 through 2030 and % CAGR
    • TABLE 15: USA 6-Year Perspective for Smart Process Application by Segment - Percentage Breakdown of Value Sales for Enterprise Content Management, Business Process Management, Customer Experience Management, Business Intelligence & Analytics and Enterprise Mobility for the Years 2025 & 2030
  • CANADA
    • TABLE 16: Canada Recent Past, Current & Future Analysis for Smart Process Application by Segment - Enterprise Content Management, Business Process Management, Customer Experience Management, Business Intelligence & Analytics and Enterprise Mobility - Independent Analysis of Annual Sales in US$ Million for the Years 2024 through 2030 and % CAGR
    • TABLE 17: Canada 6-Year Perspective for Smart Process Application by Segment - Percentage Breakdown of Value Sales for Enterprise Content Management, Business Process Management, Customer Experience Management, Business Intelligence & Analytics and Enterprise Mobility for the Years 2025 & 2030
  • JAPAN
    • Smart Process Application Market Presence - Strong/Active/Niche/Trivial - Key Competitors in Japan for 2025 (E)
    • TABLE 18: Japan Recent Past, Current & Future Analysis for Smart Process Application by Segment - Enterprise Content Management, Business Process Management, Customer Experience Management, Business Intelligence & Analytics and Enterprise Mobility - Independent Analysis of Annual Sales in US$ Million for the Years 2024 through 2030 and % CAGR
    • TABLE 19: Japan 6-Year Perspective for Smart Process Application by Segment - Percentage Breakdown of Value Sales for Enterprise Content Management, Business Process Management, Customer Experience Management, Business Intelligence & Analytics and Enterprise Mobility for the Years 2025 & 2030
  • CHINA
    • Smart Process Application Market Presence - Strong/Active/Niche/Trivial - Key Competitors in China for 2025 (E)
    • TABLE 20: China Recent Past, Current & Future Analysis for Smart Process Application by Segment - Enterprise Content Management, Business Process Management, Customer Experience Management, Business Intelligence & Analytics and Enterprise Mobility - Independent Analysis of Annual Sales in US$ Million for the Years 2024 through 2030 and % CAGR
    • TABLE 21: China 6-Year Perspective for Smart Process Application by Segment - Percentage Breakdown of Value Sales for Enterprise Content Management, Business Process Management, Customer Experience Management, Business Intelligence & Analytics and Enterprise Mobility for the Years 2025 & 2030
  • EUROPE
    • Smart Process Application Market Presence - Strong/Active/Niche/Trivial - Key Competitors in Europe for 2025 (E)
    • TABLE 22: Europe Recent Past, Current & Future Analysis for Smart Process Application by Geographic Region - France, Germany, Italy, UK and Rest of Europe Markets - Independent Analysis of Annual Sales in US$ Million for Years 2024 through 2030 and % CAGR
    • TABLE 23: Europe 6-Year Perspective for Smart Process Application by Geographic Region - Percentage Breakdown of Value Sales for France, Germany, Italy, UK and Rest of Europe Markets for Years 2025 & 2030
    • TABLE 24: Europe Recent Past, Current & Future Analysis for Smart Process Application by Segment - Enterprise Content Management, Business Process Management, Customer Experience Management, Business Intelligence & Analytics and Enterprise Mobility - Independent Analysis of Annual Sales in US$ Million for the Years 2024 through 2030 and % CAGR
    • TABLE 25: Europe 6-Year Perspective for Smart Process Application by Segment - Percentage Breakdown of Value Sales for Enterprise Content Management, Business Process Management, Customer Experience Management, Business Intelligence & Analytics and Enterprise Mobility for the Years 2025 & 2030
  • FRANCE
    • Smart Process Application Market Presence - Strong/Active/Niche/Trivial - Key Competitors in France for 2025 (E)
    • TABLE 26: France Recent Past, Current & Future Analysis for Smart Process Application by Segment - Enterprise Content Management, Business Process Management, Customer Experience Management, Business Intelligence & Analytics and Enterprise Mobility - Independent Analysis of Annual Sales in US$ Million for the Years 2024 through 2030 and % CAGR
    • TABLE 27: France 6-Year Perspective for Smart Process Application by Segment - Percentage Breakdown of Value Sales for Enterprise Content Management, Business Process Management, Customer Experience Management, Business Intelligence & Analytics and Enterprise Mobility for the Years 2025 & 2030
  • GERMANY
    • Smart Process Application Market Presence - Strong/Active/Niche/Trivial - Key Competitors in Germany for 2025 (E)
    • TABLE 28: Germany Recent Past, Current & Future Analysis for Smart Process Application by Segment - Enterprise Content Management, Business Process Management, Customer Experience Management, Business Intelligence & Analytics and Enterprise Mobility - Independent Analysis of Annual Sales in US$ Million for the Years 2024 through 2030 and % CAGR
    • TABLE 29: Germany 6-Year Perspective for Smart Process Application by Segment - Percentage Breakdown of Value Sales for Enterprise Content Management, Business Process Management, Customer Experience Management, Business Intelligence & Analytics and Enterprise Mobility for the Years 2025 & 2030
  • ITALY
    • TABLE 30: Italy Recent Past, Current & Future Analysis for Smart Process Application by Segment - Enterprise Content Management, Business Process Management, Customer Experience Management, Business Intelligence & Analytics and Enterprise Mobility - Independent Analysis of Annual Sales in US$ Million for the Years 2024 through 2030 and % CAGR
    • TABLE 31: Italy 6-Year Perspective for Smart Process Application by Segment - Percentage Breakdown of Value Sales for Enterprise Content Management, Business Process Management, Customer Experience Management, Business Intelligence & Analytics and Enterprise Mobility for the Years 2025 & 2030
  • UNITED KINGDOM
    • Smart Process Application Market Presence - Strong/Active/Niche/Trivial - Key Competitors in the United Kingdom for 2025 (E)
    • TABLE 32: UK Recent Past, Current & Future Analysis for Smart Process Application by Segment - Enterprise Content Management, Business Process Management, Customer Experience Management, Business Intelligence & Analytics and Enterprise Mobility - Independent Analysis of Annual Sales in US$ Million for the Years 2024 through 2030 and % CAGR
    • TABLE 33: UK 6-Year Perspective for Smart Process Application by Segment - Percentage Breakdown of Value Sales for Enterprise Content Management, Business Process Management, Customer Experience Management, Business Intelligence & Analytics and Enterprise Mobility for the Years 2025 & 2030
  • REST OF EUROPE
    • TABLE 34: Rest of Europe Recent Past, Current & Future Analysis for Smart Process Application by Segment - Enterprise Content Management, Business Process Management, Customer Experience Management, Business Intelligence & Analytics and Enterprise Mobility - Independent Analysis of Annual Sales in US$ Million for the Years 2024 through 2030 and % CAGR
    • TABLE 35: Rest of Europe 6-Year Perspective for Smart Process Application by Segment - Percentage Breakdown of Value Sales for Enterprise Content Management, Business Process Management, Customer Experience Management, Business Intelligence & Analytics and Enterprise Mobility for the Years 2025 & 2030
  • ASIA-PACIFIC
    • Smart Process Application Market Presence - Strong/Active/Niche/Trivial - Key Competitors in Asia-Pacific for 2025 (E)
    • TABLE 36: Asia-Pacific Recent Past, Current & Future Analysis for Smart Process Application by Segment - Enterprise Content Management, Business Process Management, Customer Experience Management, Business Intelligence & Analytics and Enterprise Mobility - Independent Analysis of Annual Sales in US$ Million for the Years 2024 through 2030 and % CAGR
    • TABLE 37: Asia-Pacific 6-Year Perspective for Smart Process Application by Segment - Percentage Breakdown of Value Sales for Enterprise Content Management, Business Process Management, Customer Experience Management, Business Intelligence & Analytics and Enterprise Mobility for the Years 2025 & 2030
  • REST OF WORLD
    • TABLE 38: Rest of World Recent Past, Current & Future Analysis for Smart Process Application by Segment - Enterprise Content Management, Business Process Management, Customer Experience Management, Business Intelligence & Analytics and Enterprise Mobility - Independent Analysis of Annual Sales in US$ Million for the Years 2024 through 2030 and % CAGR
    • TABLE 39: Rest of World 6-Year Perspective for Smart Process Application by Segment - Percentage Breakdown of Value Sales for Enterprise Content Management, Business Process Management, Customer Experience Management, Business Intelligence & Analytics and Enterprise Mobility for the Years 2025 & 2030

IV. COMPETITION