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业务流程外包市场规模、份额和趋势分析报告：按服务类型（客户服务、财务和会计）、最终用途（IT 和电信、BFSI）、地区、细分市场，2023-2030 年
市场调查报告书
商品编码
1178684

业务流程外包市场规模、份额和趋势分析报告：按服务类型（客户服务、财务和会计）、最终用途（IT 和电信、BFSI）、地区、细分市场，2023-2030 年

Business Process Outsourcing Market Size, Share & Trends Analysis Report By Service Type (Customer Services, Finance & Accounting), By End-use (IT & Telecommunication, BFSI), By Region, And Segment Forecasts, 2023 - 2030
出版日期: | 出版商: Grand View Research | 英文 142 Pages | 商品交期: 2-10个工作天内

价格

业务流程外包市场的增长和趋势

根据 Grand View Research, Inc. 的最新研究，到 2030 年，全球业务流程外包市场规模预计将达到 5252 亿美元，2023 年至 2030 年的复合年增长率为 9.4%。。 人力资源、BFSI、IT 和电信行业对外包服务的需求不断增加，以及公司越来越倾向于关注其核心竞争力等因素预计将推动业务流程外包 (BPO) 市场。 此外，个性化消费体验和智能自助服务等下一代服务的发展，以及消费者对多渠道沟通日益增长的需求，预计将在预测期内为市场带来机遇。

在过去十年中，由于业务流程外包服务带来的好处（例如降低成本和提高灵活性），业务流程外包行业经历了显着增长。 随着信息和通信技术的进步，世界服务业正在发生动态变化。 业务流程外包使公司能够通过将运营转移到近岸或离岸来降低成本，并利用低成本、动态的人才库来满足业务需求。 此外，BPO 行业越来越多地采用基于云的服务、人工智能和机器人流程自动化，预计这将有利于预测期内的市场增长。 在线互动、跨渠道活动和全渠道通信有望在改善客户参与过程中发挥关键作用。

COVID-19 大流行对 BPO 行业产生了负面影响。 不同程度的封锁和旅行限制已对供应链造成重大破坏，迫使许多企业远程办公。 由于基础设施不足，BPO 公司面临数据安全问题、员工住宅管理不善和生产力低下等问题。 此外，远程通话录音、员工信息洩露给客户等问题也时有发生。

业务流程外包市场报告要点

按服务类型划分，客户服务领域在 2022 年占据了市场主导地位。 由于全球对需要离线和在线技术支持的服务中心的需求不断增加，预计该细分市场在预测期内也将主导市场。

随着全球 IT 和电信行业的稳步增长，该领域将在 2022 年占据重要的收入份额。 由于全球 IT 公司数量的增加和工业化的快速发展，该行业预计在预测期内将稳步增长。

亚太地区有望在预测期内实现健康的复合年增长率。 这种增长归功于印度等新兴国家政府对基础设施建设的大力投资。

由于 COVID-19，在市场上运营的主要公司和第三方服务提供商面临着适应不断变化的工作条件的挑战。 然而，随着 BPO 组织从单一功能转向多功能并降低某些地点的风险影响，预计未来几年这将是一个利润丰厚的市场。

内容

第1章调查方法及范围

  • 研究方法的细分和范围
  • 信息采购
    • 购买的数据库
    • GVR 内部数据库
    • 二手信息和第三方观点
    • 初步调查
  • 信息分析
    • 数据分析模型
  • 市场形成和数据可视化
  • 验证和发布数据

第 2 章执行摘要

第 3 章业务流程外包市场变量、趋势和范围

  • 行业价值链分析
  • 市场动态
    • 市场驱动因素分析
    • 市场约束和问题分析
    • 市场机会分析
  • 绘製渗透率和增长前景图（确定关键机会的优先级）
  • 商业环境分析工具
    • 行业分析 - 波特五力分析
    • 害虫分析
  • COVID-19 影响分析

第4章业务流程外包市场服务类型展望

  • 2022 年和 2030 年按服务类型划分的业务流程外包市场份额（十亿美元）
  • 财务会计
  • 人力资源
  • KPO
  • 采购和供应链
  • 客户服务
  • 其他

第 5 章业务流程外包市场最终用途展望

  • 2022 年和 2030 年按最终用途划分的业务流程外包市场份额（十亿美元）
  • BFSI
  • 医疗保健
  • 製造业
  • IT 与电信
  • 零售
  • 其他

第 6 章业务流程外包市场：区域展望

  • 2022 年和 2030 年业务流程外包市场份额（十亿美元）
  • 北美
    • 美国
    • 加拿大
  • 欧洲
    • 英国
    • 德国
    • 法国
    • 其他欧洲
  • 亚太地区
    • 中国
    • 印度
    • 日本
    • 其他亚太地区
  • 拉丁美洲
    • 巴西
    • 墨西哥
    • 其他拉丁美洲
  • 中东和非洲

第7章竞争格局

  • 埃森哲
    • 公司简介
    • 财务业绩
    • 产品基准
    • 最近的发展
  • 阿姆多克
    • 公司简介
    • 财务业绩
    • 产品基准
    • 最近的发展
  • 凯捷
    • 公司简介
    • 财务业绩
    • 产品基准
    • 最近的发展
  • 世邦魏理仕
    • 公司简介
    • 财务业绩
    • 产品基准
    • 最近的发展
  • HCL 技术有限公司
    • 公司简介
    • 财务业绩
    • 产品基准
    • 最近的发展
  • Infosys 有限公司 (Infosys BPM)
    • 公司简介
    • 财务业绩
    • 产品基准
    • 最近的发展
  • NCR 公司
    • 公司简介
    • 财务业绩
    • 产品基准
    • 近期趋势 DaiichiJ
  • 索迪斯
    • 公司简介
    • 财务业绩
    • 产品基准
    • 最近的发展
  • TTEC
    • 公司简介
    • 财务业绩
    • 产品基准
    • 最近的发展
  • 维普罗
    • 公司简介
    • 财务业绩
    • 产品基准
    • 最近的发展
Product Code: GVR-2-68038-484-0

Business Process Outsourcing Market Growth & Trends:

The global business process outsourcing market size is anticipated to reach USD 525.2 billion by 2030 and expand at a CAGR of 9.4% from 2023 to 2030, according to a new study by Grand View Research, Inc. Factors such as the increasing demand for outsourcing services across human resources, BFSI, and IT & telecommunication industries and the rising inclination of organizations to focus on their core competencies are anticipated to drive the Business Process Outsourcing (BPO) market. Moreover, the evolution of next-generation services such as personalized consumer experience, smart self-service, and rising consumer demand for multi-channel communication is anticipated to create opportunities for the market over the forecast period.

Over the last decade, the business process outsourcing industry has experienced tremendous growth owing to benefits offered by business process outsourcing services, such as cost savings and increased flexibility. The global service industry has witnessed a dynamic shift with the advancement of the information and communication technology industry. Outsourcing business processes enables organizations to cut costs by shifting operations to nearshore or offshore locations, leveraging a low-cost and dynamic talent pool to meet business requirements. Additionally, the rising adoption of cloud-based services, artificial intelligence, and robotic process automation in the BPO sector is expected to favor market growth over the forecast period. Online interactions, cross-channel campaigns, and omnichannel communications are expected to be pivotal in improving customer engagement processes.

The COVID-19 pandemic adversely affected the BPO industry. Varying degrees of lockdowns and travel restrictions significantly led to disruptions in the supply chain, forcing many enterprises to work remotely. BPO companies faced challenges such as data security and lowered productivity due to a lack of supervision or inadequate infrastructure at employees' homes. Other issues included difficulties encountered while recording calls from remote work locations and the exposure of employee data to clients.

Business Process Outsourcing Market Report Highlights:

  • In terms of service type, the customer services segment dominated the market in 2022. The segment is also predicted to dominate the market over the forecast period owing to the increasing demand for service centers across the globe that need both offline and online technical support
  • With the steady growth of the global IT & telecommunication sector, the segment captured a sizeable revenue share in 2022. The segment is anticipated to grow at a steady pace over the forecast period owing to a rise in the number of IT companies and rapid industrialization globally
  • The Asia Pacific regional market is expected to attain a healthy CAGR over the forecast period. This growth can be attributed to the significant investments in infrastructure development by governments of developing countries such as India
  • Due to COVID-19, major players operating in the market and third-party service providers faced issues coping with changing work conditions. However, with the switch of BPO organizations from single-function operations to multi-functional to decrease the risk impact at any particular location, the market is expected to have lucrative opportunities in the forthcoming years

Table of Contents

Chapter 1. Methodology and Scope

  • 1.1. Methodology Segmentation & Scope
  • 1.2. Information procurement
    • 1.2.1. Purchased database
    • 1.2.2. GVR's internal database
    • 1.2.3. Secondary sources & third-party perspectives
    • 1.2.4. Primary research
  • 1.3. Information analysis
    • 1.3.1. Data analysis models
  • 1.4. Market formulation & data visualization
  • 1.5. Data validation & publishing

Chapter 2. Executive Summary

  • 2.1. Business Process Outsourcing Market - Industry Snapshot & Key Buying Criteria, 2018 - 2030

Chapter 3. Business Process Outsourcing Market Variables, Trends & Scope

  • 3.1. Market Size and Growth Prospects, 2018 - 2030
  • 3.2. Industry Value Chain Analysis
  • 3.3. Market Dynamics
    • 3.3.1. Market Driver Analysis
    • 3.3.2. Market Restraint/Challenge Analysis
    • 3.3.3. Market Opportunity Analysis
  • 3.4. Penetration & Growth Prospect Mapping (Key Opportunities Prioritized)
  • 3.5. Business Environment Analysis Tools
    • 3.5.1. Industry Analysis - Porter's Five Forces Analysis
    • 3.5.2. PEST Analysis
  • 3.6. COVID-19 Impact Analysis

Chapter 4. Business Process Outsourcing Market Service Type Outlook

  • 4.1. Business Process Outsourcing Market Share by Service Type, 2022 & 2030 (USD Billion)
  • 4.2. Finance & Accounting
    • 4.2.1. Market Size Estimates and Forecasts, 2018 - 2030 (USD Billion)
    • 4.2.2. Market estimates and forecast by region, 2018 - 2030 (USD Billion)
  • 4.3. Human Resource
    • 4.3.1. Market estimates and forecast, 2018 - 2030 (USD Billion)
    • 4.3.2. Market estimates and forecast by region, 2018 - 2030 (USD Billion)
  • 4.4. KPO
    • 4.4.1. Market estimates and forecast, 2018 - 2030 (USD Billion)
    • 4.4.2. Market estimates and forecast by region, 2018 - 2030 (USD Billion)
  • 4.5. Procurement & Supply Chain
    • 4.5.1. Market estimates and forecast, 2018 - 2030 (USD Billion)
    • 4.5.2. Market estimates and forecast by region, 2018 - 2030 (USD Billion)
  • 4.6. Customer Services
    • 4.6.1. Market estimates and forecast, 2018 - 2030 (USD Billion)
    • 4.6.2. Market estimates and forecast by region, 2018 - 2030 (USD Billion)
  • 4.7. Others
    • 4.7.1. Market estimates and forecast, 2018 - 2030 (USD Billion)
    • 4.7.2. Market estimates and forecast by region, 2018 - 2030 (USD Billion)

Chapter 5. Business Process Outsourcing Market End-Use Outlook

  • 5.1. Business Process Outsourcing Market Share by End-Use, 2022 & 2030 (USD Billion)
  • 5.2. BFSI
    • 5.2.1. Market Size Estimates and Forecasts, 2018 - 2030 (USD Billion)
    • 5.2.2. Market estimates and forecast by region, 2018 - 2030 (USD Billion)
  • 5.3. Healthcare
    • 5.3.1. Market estimates and forecast, 2018 - 2030 (USD Billion)
    • 5.3.2. Market estimates and forecast by region, 2018 - 2030 (USD Billion)
  • 5.4. Manufacturing
    • 5.4.1. Market estimates and forecast, 2018 - 2030 (USD Billion)
    • 5.4.2. Market estimates and forecast by region, 2018 - 2030 (USD Billion)
  • 5.5. IT & Telecommunications
    • 5.5.1. Market estimates and forecast, 2018 - 2030 (USD Billion)
    • 5.5.2. Market estimates and forecast by region, 2018 - 2030 (USD Billion)
  • 5.6. Retail
    • 5.6.1. Market Size Estimates and Forecasts, 2018 - 2030 (USD Billion)
    • 5.6.2. Market estimates and forecast by region, 2018 - 2030 (USD Billion)
  • 5.7. Others
    • 5.7.1. Market estimates and forecast, 2018 - 2030 (USD Billion)
    • 5.7.2. Market estimates and forecast by region, 2018 - 2030 (USD Billion)

Chapter 6. Business Process Outsourcing Market: Regional Outlook

  • 6.1. Business Process Outsourcing Market Share by Region, 2022 & 2030 (USD Billion)
  • 6.2. North America
    • 6.2.1. Market estimates and forecast, 2018 - 2030 (USD Billion)
    • 6.2.2. Market estimates and forecast by service type, 2018 - 2030 (USD Billion)
    • 6.2.3. Market estimates and forecast by end-use, 2018 - 2030 (USD Billion)
    • 6.2.4. U.S.
      • 6.2.4.1. Market estimates and forecast, 2018 - 2030 (USD Billion)
      • 6.2.4.2. Market estimates and forecast by service type, 2018 - 2030 (USD Billion)
      • 6.2.4.3. Market estimates and forecast by end-use, 2018 - 2030 (USD Billion)
    • 6.2.5. Canada
      • 6.2.5.1. Market estimates and forecast, 2018 - 2030 (USD Billion)
      • 6.2.5.2. Market estimates and forecast by service type, 2018 - 2030 (USD Billion)
      • 6.2.5.3. Market estimates and forecast by end-use, 2018 - 2030 (USD Billion)
  • 6.3. Europe
    • 6.3.1. Market estimates and forecast, 2018 - 2030 (USD Billion)
    • 6.3.2. Market estimates and forecast by service type, 2018 - 2030 (USD Billion)
    • 6.3.3. Market estimates and forecast by end-use, 2018 - 2030 (USD Billion)
    • 6.3.4. U.K.
      • 6.3.4.1. Market estimates and forecast, 2018 - 2030 (USD Billion)
      • 6.3.4.2. Market estimates and forecast by service type, 2018 - 2030 (USD Billion)
      • 6.3.4.3. Market estimates and forecast by end-use, 2018 - 2030 (USD Billion)
    • 6.3.5. Germany
      • 6.3.5.1. Market estimates and forecast, 2018 - 2030 (USD Billion)
      • 6.3.5.2. Market estimates and forecast by service type, 2018 - 2030 (USD Billion)
      • 6.3.5.3. Market estimates and forecast by end-use, 2018 - 2030 (USD Billion)
    • 6.3.6. France
      • 6.3.6.1. Market estimates and forecast, 2018 - 2030 (USD Billion)
      • 6.3.6.2. Market estimates and forecast by service type, 2018 - 2030 (USD Billion)
      • 6.3.6.3. Market estimates and forecast by end-use, 2018 - 2030 (USD Billion)
    • 6.3.7. Rest of Europe
      • 6.3.7.1. Market estimates and forecast, 2018 - 2030 (USD Billion)
      • 6.3.7.2. Market estimates and forecast by service type, 2018 - 2030 (USD Billion)
      • 6.3.7.3. Market estimates and forecast by end-use, 2018 - 2030 (USD Billion)
  • 6.4. Asia Pacific
    • 6.4.1. Market estimates and forecast, 2018 - 2030 (USD Billion)
    • 6.4.2. Market estimates and forecast by service type, 2018 - 2030 (USD Billion)
    • 6.4.3. Market estimates and forecast by end-use, 2018 - 2030 (USD Billion)
    • 6.4.4. China
      • 6.4.4.1. Market estimates and forecast, 2018 - 2030 (USD Billion)
      • 6.4.4.2. Market estimates and forecast by service type, 2018 - 2030 (USD Billion)
      • 6.4.4.3. Market estimates and forecast by end-use, 2018 - 2030 (USD Billion)
    • 6.4.5. India
      • 6.4.5.1. Market estimates and forecast, 2018 - 2030 (USD Billion)
      • 6.4.5.2. Market estimates and forecast by service type, 2018 - 2030 (USD Billion)
      • 6.4.5.3. Market estimates and forecast by end-use, 2018 - 2030 (USD Billion)
    • 6.4.6. Japan
      • 6.4.6.1. Market estimates and forecast, 2018 - 2030 (USD Billion)
      • 6.4.6.2. Market estimates and forecast by service type, 2018 - 2030 (USD Billion)
      • 6.4.6.3. Market estimates and forecast by end-use, 2018 - 2030 (USD Billion)
    • 6.4.7. Rest of Asia Pacific
      • 6.4.7.1. Market estimates and forecast, 2018 - 2030 (USD Billion)
      • 6.4.7.2. Market estimates and forecast by service type, 2018 - 2030 (USD Billion)
      • 6.4.7.3. Market estimates and forecast by end-use, 2018 - 2030 (USD Billion)
  • 6.5. Latin America
    • 6.5.1. Market estimates and forecast, 2018 - 2030 (USD Billion)
    • 6.5.2. Market estimates and forecast by service type, 2018 - 2030 (USD Billion)
    • 6.5.3. Market estimates and forecast by end-use, 2018 - 2030 (USD Billion)
    • 6.5.4. Brazil
      • 6.5.4.1. Market estimates and forecast, 2018 - 2030 (USD Billion)
      • 6.5.4.2. Market estimates and forecast by service type, 2018 - 2030 (USD Billion)
      • 6.5.4.3. Market estimates and forecast by end-use, 2018 - 2030 (USD Billion)
    • 6.5.5. Mexico
      • 6.5.5.1. Market estimates and forecast, 2018 - 2030 (USD Billion)
      • 6.5.5.2. Market estimates and forecast by service type, 2018 - 2030 (USD Billion)
      • 6.5.5.3. Market estimates and forecast by end-use, 2018 - 2030 (USD Billion)
    • 6.5.6. Rest of Latin America
      • 6.5.6.1. Market estimates and forecast, 2018 - 2030 (USD Billion)
      • 6.5.6.2. Market estimates and forecast by service type, 2018 - 2030 (USD Billion)
      • 6.5.6.3. Market estimates and forecast by end-use, 2018 - 2030 (USD Billion)
  • 6.6. Middle East & Africa
    • 6.6.1. Market estimates and forecast, 2018 - 2030 (USD Billion)
    • 6.6.2. Market estimates and forecast by service type, 2018 - 2030 (USD Billion)
    • 6.6.3. Market estimates and forecast by end-use, 2018 - 2030 (USD Billion)

Chapter 7. Competitive Landscape

  • 7.1. Accenture
    • 7.1.1. Company overview
    • 7.1.2. Financial performance
    • 7.1.3. Product benchmarking
    • 7.1.4. Recent developments
  • 7.2. Amdocs
    • 7.2.1. Company overview
    • 7.2.2. Financial performance
    • 7.2.3. Product benchmarking
    • 7.2.4. Recent developments
  • 7.3. Capgemini
    • 7.3.1. Company overview
    • 7.3.2. Financial performance
    • 7.3.3. Product benchmarking
    • 7.3.4. Recent developments
  • 7.4. CBRE
    • 7.4.1. Company overview
    • 7.4.2. Financial performance
    • 7.4.3. Product benchmarking
    • 7.4.4. Recent developments
  • 7.5. HCL Technologies Limited
    • 7.5.1. Company overview
    • 7.5.2. Financial performance
    • 7.5.3. Product benchmarking
    • 7.5.4. Recent developments
  • 7.6. Infosys Limited (Infosys BPM)
    • 7.6.1. Company overview
    • 7.6.2. Financial performance
    • 7.6.3. Product benchmarking
    • 7.6.4. Recent developments
  • 7.7. NCR Corporation
    • 7.7.1. Company overview
    • 7.7.2. Financial performance
    • 7.7.3. Product benchmarking
    • 7.7.4. Recent developmentsDaiichi J
  • 7.8. SODEXO
    • 7.8.1. Company overview
    • 7.8.2. Financial performance
    • 7.8.3. Product benchmarking
    • 7.8.4. Recent developments
  • 7.9. TTEC
    • 7.9.1. Company overview
    • 7.9.2. Financial performance
    • 7.9.3. Product benchmarking
    • 7.9.4. Recent developments
  • 7.10. Wipro
    • 7.10.1. Company overview
    • 7.10.2. Financial performance
    • 7.10.3. Product benchmarking
    • 7.10.4. Recent developments

List of Tables

  • Table 1 List of Abbreviation
  • Table 2 Global business process outsourcing market, 2018 - 2030 (USD Billion)
  • Table 3 Global business process outsourcing market, by region, 2018 - 2030 (USD Billion)
  • Table 4 Global business process outsourcing market, by service type, 2018 - 2030 (USD Billion)
  • Table 5 Global business process outsourcing market, by end-use, 2018 - 2030 (USD Billion)
  • Table 6 Global financing & accounting market by region, 2018 - 2030 (USD Billion)
  • Table 7 Global human resource market by region, 2018 - 2030 (USD Billion)
  • Table 8 Global KPO market by region, 2018 - 2030 (USD Billion)
  • Table 9 Global procurement and supply chain market by region, 2018 - 2030 (USD Billion)
  • Table 10 Global customer service market by region, 2018 - 2030 (USD Billion)
  • Table 11 Global others market by region, 2018 - 2030 (USD Billion)
  • Table 12 Global BFSI market by region, 2018 - 2030 (USD Billion)
  • Table 13 Global healthcare market by region, 2018 - 2030 (USD Billion)
  • Table 14 Global manufacturing market by region, 2018 - 2030 (USD Billion)
  • Table 15 Global IT & Telecommunications market by region, 2018 - 2030 (USD Billion)
  • Table 16 Global retail market by region, 2018 - 2030 (USD Billion)
  • Table 17 Global others market by region, 2018 - 2030 (USD Billion)
  • Table 18 North America business process outsourcing market, by service type 2018 - 2030 (USD Billion)
  • Table 19 North America business process outsourcing market, by end-use 2018 - 2030 (USD Billion)
  • Table 20 U.S. business process outsourcing market, by service type 2018 - 2030 (USD Billion)
  • Table 21 U.S. business process outsourcing market, by end-use 2018 - 2030 (USD Billion)
  • Table 22 Canada business process outsourcing market, by service type 2018 - 2030 (USD Billion)
  • Table 23 Canada business process outsourcing market, by end-use 2018 - 2030 (USD Billion)
  • Table 24 Europe business process outsourcing market, by service type 2018 - 2030 (USD Billion)
  • Table 25 Europe business process outsourcing market, by end-use 2018 - 2030 (USD Billion)
  • Table 26 Germany business process outsourcing market, by service type 2018 - 2030 (USD Billion)
  • Table 27 Germany business process outsourcing market, by end-use 2018 - 2030 (USD Billion)
  • Table 28 U.K. business process outsourcing market, by service type 2018 - 2030 (USD Billion)
  • Table 29 U.K. business process outsourcing market, by end-use 2018 - 2030 (USD Billion)
  • Table 30 Asia Pacific business process outsourcing market, by service type 2018 - 2030 (USD Billion)
  • Table 31 Asia Pacific business process outsourcing market, by end-use 2018 - 2030 (USD Billion)
  • Table 32 China business process outsourcing market, by service type 2018 - 2030 (USD Billion)
  • Table 33 China business process outsourcing market, by end-use 2018 - 2030 (USD Billion)
  • Table 34 India business process outsourcing market, by service type 2018 - 2030 (USD Billion)
  • Table 35 India business process outsourcing market, by end-use 2018 - 2030 (USD Billion)
  • Table 36 Japan business process outsourcing market, by service type 2018 - 2030 (USD Billion)
  • Table 37 Japan business process outsourcing market, by end-use 2018 - 2030 (USD Billion)
  • Table 38 Latin America business process outsourcing market, by service type 2018 - 2030 (USD Billion)
  • Table 39 Latin America business process outsourcing market, by end-use 2018 - 2030 (USD Billion)
  • Table 40 Brazil business process outsourcing market, by service type 2018 - 2030 (USD Billion)
  • Table 41 Brazil business process outsourcing market, by end-use 2018 - 2030 (USD Billion)
  • Table 42 Mexico business process outsourcing market, by service type 2018 - 2030 (USD Billion)
  • Table 43 Mexico business process outsourcing market, by end-use 2018 - 2030 (USD Billion)
  • Table 44 Middle East & Africa business process outsourcing market, by service type 2018 - 2030 (USD Billion)
  • Table 45 Middle East & Africa business process outsourcing market, by end-use 2018 - 2030 (USD Billion)

List of Figures

  • Fig. 1 Business process outsourcing market segmentation
  • Fig. 2 Methodology
  • Fig. 3 Primary Research Pattern
  • Fig. 4 Information analysis
  • Fig. 5 Data Analysis Model
  • Fig. 6 Data Validation & Publishing
  • Fig. 7 Business process outsourcing: Market Snapshot
  • Fig. 8 Business process outsourcing Market Penetration and Growth Prospects Mapping
  • Fig. 9 Business process outsourcing market: Value chain analysis
  • Fig. 10 Market driver analysis
  • Fig. 11 Market restraint analysis
  • Fig. 12 Market challenge analysis
  • Fig. 13 Business process outsourcing market: Porter's five forces analysis
  • Fig. 14 Business process outsourcing market: PEST analysis
  • Fig. 15 Business process outsourcing market analysis: Service Type segment analysis
  • Fig. 16 Business process outsourcing market analysis: End-Use segment analysis