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市场调查报告书
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全球医疗保健聊天机器人市场：规模、份额和趋势分析报告 - 按组件、按应用程式、按部署、按最终用户、细分市场预测，2023-2030 年

Healthcare Chatbots Market Size, Share & Trends Analysis Report By Component (Software, Services), By Application (Appointment Scheduling, Symptom Checking), By Deployment, By End-user, And Segment Forecasts, 2023 - 2030
出版日期: | 出版商: Grand View Research | 英文 100 Pages | 商品交期: 2-10个工作天内

价格

医疗保健聊天机器人市场成长与趋势：

预计到 2030 年，全球医疗保健聊天机器人市场规模将达到 43.556 亿美元，2023 年至 2030 年复合年增长率为 23.9%。

推动市场成长的关键因素包括对虚拟医疗服务的需求不断增长、行动装置的普及以及降低医疗成本的需要。此外，COVID-19 大流行增强了虚拟医疗和远端医疗服务的接受度，进一步推动了整体市场的成长。随着医疗机构努力提高病人参与并提供更个人化的护理，将医疗保健聊天机器人与 EHR 整合并提供对患者病历和健康资讯的快速访问是一个显着趋势，预计这种趋势在未来将持续下去。

由于易于部署和扩充性，医疗保健提供者正在专注于虚拟医疗保健服务，并大量采用云端基础的聊天机器人。此外，随着先进 NLP 技术的实施，医疗保健聊天机器人在以更人性化的方式理解和回应患者询问方面变得更加复杂。扩大采用人工智慧驱动的虚拟助理以提高病人参与，整合聊天机器人和远端保健平台进行远端咨询，专注于资料安全和遵守医疗保健法规，帮助进行药物管理和心理健康支援开发一个可以做到这一点的聊天机器人。

人们越来越重视多语言和文化敏感的聊天机器人来满足不同的患者群体，并且声控聊天机器人的出现可以实现更自然和更容易的患者互动。所有这些都反映了医疗保健聊天机器人应用程式的不断发展和扩展，以改善患者照护和医疗保健效率。主要企业正在专注于策略伙伴关係和协作，以加强其产品和服务组合併扩大其管道覆盖范围。例如，2022 年 5 月，美敦力 (Medtronic) 和 DaVita Inc. 宣布成立一家专注于肾臟护理的独立医疗设备公司 (NewCo)，以改善患者治疗效果并改善整体护理体验。

医疗保健聊天机器人市场报告亮点

  • 在医疗保健领域越来越多地采用人工智慧和基于 NLP 的技术、对虚拟医疗保健服务的需求不断增加，以及改善患者治疗结果和降低医疗保健成本的需求正在推动市场成长。
  • 症状检查应用领域在 2022 年占据了最大的收益占有率，因为它在用户中广泛用于获取与健康资讯相关的见解。
  • 由于医疗保健提供者对虚拟医疗服务整合的大量投资，医疗保健提供者产业在 2022 年占据了显着的收益占有率。
  • 由于虚拟医疗服务的广泛采用以及该地区主要企业的存在，北美在 2022 年占据了最大的收益占有率。

目录

第一章调查方法与范围

第 2 章执行摘要

第 3 章 医疗保健聊天机器人市场变数、趋势与范围

  • 市场体系展望
  • 市场动态
    • 市场驱动因素分析
    • 市场抑制因素分析
    • 产业挑战
  • 医疗保健聊天机器人市场分析工具
    • 产业分析-波特五力分析
    • PESTEL分析
  • 痛点分析

第 4 章 医疗保健聊天机器人市场：成分估计与趋势分析

  • 细分仪表板
  • 医疗保健聊天机器人市场：2022 年和 2030 年成分波动分析
  • 软体
    • 2018-2030年软体市场收益预测
  • 服务
    • 2018-2030 年服务市场收益估算与预测

第五章医疗保健聊天机器人市场：发展预测与趋势分析

  • 细分仪表板
  • 医疗保健聊天机器人市场：2022年和2030年发展波动分析
  • 云
    • 2018-2030年云端医疗保健聊天机器人市场收益预测及预测
  • 本地
    • 2018-2030 年本地医疗保健聊天机器人市场收益估计与预测

第六章医疗保健聊天机器人市场：应用估算与趋势分析

  • 细分仪表板
  • 医疗保健聊天机器人市场：2022 年和 2030 年应用变化分析
  • 症状检查
    • 2018-2030 年症状检查市场收益估算与预测
  • 药物支持/指导
    • 2018-2030 年药物支持和指导市场收益估算和预测
  • 预约安排
    • 2018-2030 年预约安排市场收益估算与预测
  • 其他的
    • 2018-2030 年其他市场收益估计与预测

第七章医疗保健聊天机器人市场：最终用户估计和趋势分析

  • 细分仪表板
  • 医疗保健聊天机器人市场：2022 年和 2030 年最终用户波动分析
  • 病人
    • 2018-2030 年病患市场收益估算与预测
  • 保险公司
    • 2018-2030年保险公司市场收益预估及预测
  • 医疗服务提供方
    • 2018-2030 年医疗保健提供者市场收益估算与预测
  • 其他的
    • 2018-2030 年其他市场收益估计与预测

第八章医疗保健聊天机器人市场：区域估计和趋势分析

  • 2022 年和 2030 年按地区分類的医疗保健聊天机器人市场占有率，百万美元
  • 北美洲
    • 2018-2030 年北美医疗保健聊天机器人市场估计与预测
    • 美国
    • 加拿大
  • 欧洲
    • 2018-2030 年欧洲医疗保健聊天机器人市场估计与预测
    • 英国
    • 德国
    • 法国
  • 亚太地区
    • 2018-2030 年亚太地区医疗保健聊天机器人市场估计与预测
    • 中国
    • 日本
    • 印度
    • 韩国
    • 澳洲
  • 拉丁美洲
    • 2018-2030 年拉丁美洲医疗保健聊天机器人市场估计与预测
    • 巴西
    • 墨西哥
  • 中东/非洲
    • 2018-2030 年中东和非洲医疗保健聊天机器人市场估计和预测
    • 南非
    • 沙乌地阿拉伯
    • 阿拉伯聯合大公国

第9章竞争形势

  • 公司分类
  • 公司市场定位
  • 参与企业概况
  • 财务绩效
  • 产品基准评效
  • 企业热力图分析
  • 策略规划
  • 公司简介/名单
    • Your.MD Ltd.
    • HealthTap Inc.
    • Sensely Inc.
    • Buoy Health Inc.
    • Infermedica
    • Babylon Healthcare Service Limited
    • Baidu Inc.
    • Ada Digital Health Ltd.
    • PACT Care BV
    • Woebot Labs Inc.
    • GYANT.Com Inc
Product Code: GVR-4-68040-152-4

Healthcare Chatbots Market Growth & Trends:

The global healthcare chatbots market size is anticipated to reach USD 4,355.6 million by 2030, registering a CAGR of 23.9% from 2023 to 2030, according to a new report by Grand View Research, Inc. Key factors driving the market growth include the rising demand for virtual healthcare services, increasing adoption of mobile devices, and need to reduce healthcare costs. In addition, the COVID-19 pandemic augmented the acceptance of virtual healthcare and telemedicine services, further fostering the overall market growth. The prominent trend of integrating healthcare chatbots with EHRs to enable quick access to medical records & health information for patients is expected to continue as healthcare facilities strive to enhance patient engagement and offer more personalized care.

Healthcare providers are focusing on virtual healthcare services by prominently adopting cloud-based chatbots owing to their easy deployment and scalability. Furthermore, with the implementation of advanced NLP technology, healthcare chatbots are becoming sophisticated in comprehending and responding to patient queries in a more human-like manner. The growing adoption of AI-driven virtual assistants for improving patient engagement, the integration of chatbots with telehealth platforms for remote consultations, a focus on data security & compliance with healthcare regulations, and the development of chatbots capable of assisting with medication management & mental health support.

There is an increased emphasis on multilingual and culturally sensitive chatbots to cater to diverse patient populations, and the emergence of voice-activated chatbots for more natural & accessible patient interactions, all reflecting the ongoing evolution & expansion of healthcare chatbot applications to enhance patient care & healthcare efficiency. Key players are focusing on strategic partnerships and collaborations to enhance their product & service portfolios and expand the channel reach. For instance, In May 2022, Medtronic and DaVita Inc. announced a collaboration targeted at the development of an independent kidney care-focused medical device company (NewCo) for providing enhanced patient outcomes and improving overall treatment experience.

Healthcare Chatbots Market Report Highlights:

  • Rising implementation of AI and NLP based technologies in healthcare, increasing demand for virtual healthcare services, and a requirement to improve patient outcomes & reduce healthcare costs drive the market growth
  • The symptom-checking application segment accounted for the largest revenue share in 2022 owing to its prominent use among users for getting insights pertaining to their health information
  • With the high investments by healthcare providers for the integration of virtual healthcare services, the healthcare providers segment held a prominent revenue share in 2022
  • North America held the largest revenue share in 2022 owing to the widescale implementation of virtual healthcare services and presence of key players in the region

Table of Contents

Chapter 1. Methodology and Scope

  • 1.1. Market Segmentation and Scope
  • 1.2. Research Methodology
    • 1.2.1. Information Procurement
  • 1.3. Information or Data Analysis
  • 1.4. Methodology
  • 1.5. Research Scope and Assumptions
  • 1.6. Market Formulation & Validation
  • 1.7. Country Based Segment Share Calculation
  • 1.8. List of Data Sources

Chapter 2. Executive Summary

  • 2.1. Market Outlook
  • 2.2. Segment Outlook
  • 2.3. Competitive Insights

Chapter 3. Healthcare Chatbots market Variables, Trends, & Scope

  • 3.1. Market Lineage Outlook
  • 3.2. Market Dynamics
    • 3.2.1. Market Driver Analysis
    • 3.2.2. Market Restraint Analysis
    • 3.2.3. Industry Challenge
  • 3.3. Healthcare Chatbots market Analysis Tools
    • 3.3.1. Industry Analysis - Porter's
      • 3.3.1.1. Bargaining power of the suppliers
      • 3.3.1.2. Bargaining power of the buyers
      • 3.3.1.3. Threats of substitution
      • 3.3.1.4. Threats from new entrants
      • 3.3.1.5. Competitive rivalry
    • 3.3.2. PESTEL Analysis
      • 3.3.2.1. Political landscape
      • 3.3.2.2. Economic and Social landscape
      • 3.3.2.3. Technological landscape
  • 3.4. Pain Point Analysis

Chapter 4. Healthcare Chatbots Market: Component Estimates & Trend Analysis

  • 4.1. Segment Dashboard
  • 4.2. Healthcare Chatbots market: Component Movement Analysis, 2022 & 2030 (USD Million)
  • 4.3. Software
    • 4.3.1. Software Market Revenue Estimates and Forecasts, 2018 - 2030 (USD Million)
  • 4.4. Services
    • 4.4.1. Services Market Revenue Estimates and Forecasts, 2018 - 2030 (USD Million)

Chapter 5. Healthcare Chatbots Market: Deployment Estimates & Trend Analysis

  • 5.1. Segment Dashboard
  • 5.2. Healthcare Chatbots market: Deployment Movement Analysis, 2022 & 2030 (USD Million)
  • 5.3. Cloud
    • 5.3.1. Cloud Healthcare Chatbots market Revenue Estimates and Forecasts, 2018 - 2030 (USD Million)
  • 5.4. On-Premises
    • 5.4.1. On-Premises Healthcare Chatbots market Revenue Estimates and Forecasts, 2018 - 2030 (USD Million)

Chapter 6. Healthcare Chatbots Market: Application Estimates & Trend Analysis

  • 6.1. Segment Dashboard
  • 6.2. Healthcare Chatbots market: Application Movement Analysis, 2022 & 2030 (USD Million)
  • 6.3. Symptom Checking
    • 6.3.1. Symptom Checking Market Revenue Estimates and Forecasts, 2018 - 2030 (USD Million)
  • 6.4. Medication Assistance & Guidance
    • 6.4.1. Medication Assistance & Guidance Market Revenue Estimates and Forecasts, 2018 - 2030 (USD Million)
  • 6.5. Appointment Scheduling
    • 6.5.1. Appointment Scheduling Market Revenue Estimates and Forecasts, 2018 - 2030 (USD Million)
  • 6.6. Others
    • 6.6.1. Others Market Revenue Estimates and Forecasts, 2018 - 2030 (USD Million)

Chapter 7. Healthcare Chatbots Market: End-user Estimates & Trend Analysis

  • 7.1. Segment Dashboard
  • 7.2. Healthcare Chatbots market: End-user Movement Analysis, 2022 & 2030 (USD Million)
  • 7.3. Patients
    • 7.3.1. Patients Market Revenue Estimates and Forecasts, 2018 - 2030 (USD Million)
  • 7.4. Insurance companies
    • 7.4.1. Insurance companies Market Revenue Estimates and Forecasts, 2018 - 2030 (USD Million)
  • 7.5. Healthcare providers
    • 7.5.1. Healthcare providers Market Revenue Estimates and Forecasts, 2018 - 2030 (USD Million)
  • 7.6. Others
    • 7.6.1. Others Market Revenue Estimates and Forecasts, 2018 - 2030 (USD Million)

Chapter 8. Healthcare Chatbots Market: Regional Estimates & Trend Analysis

  • 8.1. Healthcare Chatbots market Share, By Region, 2022 & 2030, USD Million
  • 8.2. North America
    • 8.2.1. North America Healthcare Chatbots market Estimates and Forecasts, 2018 - 2030 (USD Million)
    • 8.2.2. U.S.
      • 8.2.2.1. U.S. Healthcare Chatbots market Estimates and Forecasts, 2018 - 2030 (USD Million)
    • 8.2.3. Canada
      • 8.2.3.1. Canada Healthcare Chatbots market Estimates and Forecasts, 2018 - 2030 (USD Million)
  • 8.3. Europe
    • 8.3.1. Europe Healthcare Chatbots market Estimates and Forecasts, 2018 - 2030 (USD Million)
    • 8.3.2. UK
      • 8.3.2.1. UK Healthcare Chatbots market Estimates and Forecasts, 2018 - 2030 (USD Million)
    • 8.3.3. Germany
      • 8.3.3.1. Germany Healthcare Chatbots market Estimates and Forecasts, 2018 - 2030 (USD Million)
    • 8.3.4. France
      • 8.3.4.1. France Healthcare Chatbots market Estimates and Forecasts, 2018 - 2030 (USD Million)
  • 8.4. Asia Pacific
    • 8.4.1. Asia Pacific Healthcare Chatbots market Estimates and Forecasts, 2018 - 2030 (USD Million)
    • 8.4.2. China
      • 8.4.2.1. China Healthcare Chatbots market Estimates and Forecasts, 2018 - 2030 (USD Million)
    • 8.4.3. Japan
      • 8.4.3.1. Japan Healthcare Chatbots market Estimates and Forecasts, 2018 - 2030 (USD Million)
    • 8.4.4. India
      • 8.4.4.1. India Healthcare Chatbots market Estimates and Forecasts, 2018 - 2030 (USD Million)
    • 8.4.5. South Korea
      • 8.4.5.1. South Korea Healthcare Chatbots market Estimates and Forecasts, 2018 - 2030 (USD Million)
    • 8.4.6. Australia
      • 8.4.6.1. Australia Healthcare Chatbots market Estimates and Forecasts, 2018 - 2030 (USD Million)
  • 8.5. Latin America
    • 8.5.1. Latin America Healthcare Chatbots market Estimates and Forecasts, 2018 - 2030 (USD Million)
    • 8.5.2. Brazil
      • 8.5.2.1. Brazil Healthcare Chatbots market Estimates and Forecasts, 2018 - 2030 (USD Million)
    • 8.5.3. Mexico
      • 8.5.3.1. Mexico Healthcare Chatbots market Estimates and Forecasts, 2018 - 2030 (USD Million)
  • 8.6. Middle East and Africa
    • 8.6.1. Middle East and Africa Healthcare Chatbots market Estimates and Forecasts, 2018 - 2030 (USD Million)
    • 8.6.2. South Africa
      • 8.6.2.1. South Africa Healthcare Chatbots market Estimates and Forecasts, 2018 - 2030 (USD Million)
    • 8.6.3. Saudi Arabia
      • 8.6.3.1. Saudi Arabia Healthcare Chatbots market Estimates and Forecasts, 2018 - 2030 (USD Million)
    • 8.6.4. UAE
      • 8.6.4.1. UAE Healthcare Chatbots market Estimates and Forecasts, 2018 - 2030 (USD Million)

Chapter 9. Competitive Landscape

  • 9.1. Company Categorization
  • 9.2. Company Market Positioning
  • 9.3. Participant's Overview
  • 9.4. Financial Performance
  • 9.5. Product Benchmarking
  • 9.6. Company Heat Map Analysis
  • 9.7. Strategy Mapping
  • 9.8. Company Profiles/Listing
    • 9.8.1. Your.MD Ltd.
    • 9.8.2. HealthTap Inc.
    • 9.8.3. Sensely Inc.
    • 9.8.4. Buoy Health Inc.
    • 9.8.5. Infermedica
    • 9.8.6. Babylon Healthcare Service Limited
    • 9.8.7. Baidu Inc.
    • 9.8.8. Ada Digital Health Ltd.
    • 9.8.9. PACT Care BV
    • 9.8.10. Woebot Labs Inc.
    • 9.8.11. GYANT.Com Inc

List of Tables

  • Table 1 Global Healthcare Chatbots market by Component, 2018 - 2030 (USD Million)
  • Table 2 Global Healthcare Chatbots market by Deployment, 2018 - 2030 (USD Million)
  • Table 3 Global Healthcare Chatbots market by Application, 2018 - 2030 (USD Million)
  • Table 4 Global Healthcare Chatbots market by End-User, 2018 - 2030 (USD Million)
  • Table 5 Global Healthcare Chatbots market by region, 2018 - 2030 (USD Million)
  • Table 6 North America Healthcare Chatbots market by country, 2018 - 2030 (USD Million)
  • Table 7 Europe Healthcare Chatbots market by country, 2018 - 2030 (USD Million)
  • Table 8 Asia Pacific Healthcare Chatbots market by country, 2018 - 2030 (USD Million)
  • Table 9 Latin America Healthcare Chatbots market by country, 2018 - 2030 (USD Million)
  • Table 10 MEA Healthcare Chatbots market by country, 2018 - 2030 (USD Million)
  • Table 11 Key companies launching new products/services.
  • Table 12 Key companies engaged in mergers & acquisition.
  • Table 13 Key companies engaged in Research & development.
  • Table 14 Key Companies engaged in expansion.

List of Figures

  • Fig. 1 Information procurement
  • Fig. 2 Primary research pattern
  • Fig. 3 Market research approaches
  • Fig. 4 Value chain-based sizing & forecasting
  • Fig. 5 QFD modelling for market share assessment.
  • Fig. 6 Parent market analysis
  • Fig. 7 Patient-population model
  • Fig. 8 Market formulation & validation
  • Fig. 9 Healthcare Chatbots market snapshot
  • Fig. 10 Healthcare Chatbots market segment snapshot
  • Fig. 11 Healthcare Chatbots market competitive landscape snapshot
  • Fig. 12 Market research process
  • Fig. 13 Market driver relevance analysis (Current & future impact)
  • Fig. 14 Market restraint relevance analysis (Current & future impact)
  • Fig. 15 Healthcare Chatbots market, component outlook key takeaways (USD Million)
  • Fig. 16 Healthcare Chatbots market: component movement analysis 2022 & 2030 (USD Million)
  • Fig. 17 Software market revenue estimates and forecasts, 2018 - 2030 (USD Million)
  • Fig. 18 Services market revenue estimates and forecasts, 2018 - 2030 (USD Million)
  • Fig. 19 Healthcare Chatbots market: Deployment outlook key takeaways (USD Million)
  • Fig. 20 Healthcare Chatbots market: Deployment movement analysis 2022 & 2030 (USD Million)
  • Fig. 21 Cloud Healthcare Chatbots market revenue estimates and forecasts, 2018 - 2030 (USD Million)
  • Fig. 22 On-premises Healthcare Chatbots market revenue estimates and forecasts, 2018 - 2030 (USD Million)
  • Fig. 23 Healthcare Chatbots market: Application outlook key takeaways (USD Million)
  • Fig. 24 Healthcare Chatbots market: Application movement analysis 2022 & 2030 (USD Million)
  • Fig. 25 Symptom Checking Healthcare Chatbots market revenue estimates and forecasts, 2018 - 2030 (USD Million)
  • Fig. 26 Medication Assistance & Guidance Healthcare Chatbots market revenue estimates and forecasts, 2018 - 2030 (USD Million)
  • Fig. 27 Appointment Scheduling Healthcare Chatbots market revenue estimates and forecasts, 2018 - 2030 (USD Million)
  • Fig. 28 Others Healthcare Chatbots market revenue estimates and forecasts, 2018 - 2030 (USD Million)
  • Fig. 29 Healthcare Chatbots market: End-user outlook key takeaways (USD Million)
  • Fig. 30 Healthcare Chatbots market: End-user movement analysis 2022 & 2030 (USD Million)
  • Fig. 31 Patients Healthcare Chatbots market revenue estimates and forecasts, 2018 - 2030 (USD Million)
  • Fig. 32 Insurance companies Healthcare Chatbots market revenue estimates and forecasts, 2018 - 2030 (USD Million)
  • Fig. 33 Healthcare providers Healthcare Chatbots market revenue estimates and forecasts, 2018 - 2030 (USD Million)
  • Fig. 34 Others Healthcare Chatbots market revenue estimates and forecasts, 2018 - 2030 (USD Million)
  • Fig. 35 Regional marketplace: Key takeaways
  • Fig. 36 Healthcare Chatbots market: Regional outlook, 2022 & 2030 (USD Million)2022 & 2030 (USD Million)
  • Fig. 37 North America Healthcare Chatbots market estimates and forecasts, 2018 - 2030 (USD Million)
  • Fig. 38 U.S. Healthcare Chatbots market estimates and forecasts, 2018 - 2030 (USD Million)
  • Fig. 39 Canada Healthcare Chatbots market estimates and forecasts, 2018 - 2030 (USD Million)
  • Fig. 40 Europe Healthcare Chatbots market estimates and forecasts, 2018 - 2030 (USD Million)
  • Fig. 41 UK Healthcare Chatbots market estimates and forecasts, 2018 - 2030 (USD Million)
  • Fig. 42 Germany Healthcare Chatbots market estimates and forecasts, 2018 - 2030 (USD Million)
  • Fig. 43 France Healthcare Chatbots market estimates and forecasts, 2018 - 2030 (USD Million)
  • Fig. 44 Asia Pacific Healthcare Chatbots market estimates and forecasts, 2018 - 2030 (USD Million)
  • Fig. 45 Japan Healthcare Chatbots market estimates and forecasts, 2018 - 2030 (USD Million)
  • Fig. 46 China Healthcare Chatbots market estimates and forecasts, 2018 - 2030 (USD Million)
  • Fig. 47 India Healthcare Chatbots market estimates and forecasts, 2018 - 2030 (USD Million)
  • Fig. 48 South Korea Healthcare Chatbots market estimates and forecasts, 2018 - 2030 (USD Million)
  • Fig. 49 Australia Healthcare Chatbots market estimates and forecasts, 2018 - 2030 (USD Million)
  • Fig. 50 Latin America Healthcare Chatbots market estimates and forecasts, 2018 - 2030 (USD Million)
  • Fig. 51 Brazil Healthcare Chatbots market estimates and forecasts, 2018 - 2030 (USD Million)
  • Fig. 52 Mexico Healthcare Chatbots market estimates and forecasts, 2018 - 2030 (USD Million)
  • Fig. 53 MEA Healthcare Chatbots market estimates and forecasts, 2018 - 2030 (USD Million)
  • Fig. 54 South Africa Healthcare Chatbots market estimates and forecasts, 2018 - 2030 (USD Million)
  • Fig. 55 Saudi Arabia Healthcare Chatbots market estimates and forecasts, 2018 - 2030 (USD Million)
  • Fig. 56 UAE Healthcare Chatbots market estimates and forecasts, 2018 - 2030 (USD Million)
  • Fig. 57 Strategy framework
  • Fig. 58 Company Categorization